I have gone through 4 dead Rezound's. The first one i bought was purchased late december, this was a XA model. About 2 weeks ago, it started to act up pretty bad. I called verizon and they sent me a certified like new device, this one was an A model. This one had the same exact issues my first one was having. I called back verizon and they sent me another rezound, A "B" model. This one was great, my battery life was fantastic, i had about 3.5 hours of screen time on the normal 3.7v battery, then i went to make a phone call and noticed that the proximity sensor was dead. Called up verizon and they sent me another one. This one is a "A" model. Well, this one is the worst one of them all. The batter hit about 140 degrees and ate about 35% of the battery doing the initial set up. I literally have to keep the internet turned off to be able to make it through the day.
Well, verizon gave up on trying to replace the rezound and they offered me a comparible device. The offered me a droid charge. At that point, i asked to speak with the manager. While i was waiting to get connected, i took a drive to the local Verizon store. I was talking to the manager when i walked into the verizon store. Handed the Tech support person the rezound and the phone i was talking to the manager on. After a few minutes of the tech support guy messing with the phone and explaining the problems to the manager i had on my other phone, i was offered a Galaxy Nexus.
I just needed to vent, and see if anyone else had the same issues as i did.
Nope.....mine has been perfect...great battery life...with an extended battery.
Sent from my HTC Rezound / ADR6425LVW using Tapatalk 2.1.3
Be interested in hearing if you have any connectivity issues with the Nexus. My wife was handed a brand new one (Nexus) on Thursday, as her company phone. I couldn't even download tiny apps and widgets to it over the weekend, because it would randomly lose signal completely, all the while my Rezound had a strong 4G connection.
I was having major issues with my fiance's Droid Bionic and I was offered a Razr, Rezound or Galaxy Nexus as a replacement. I took a Rezound.
Freedom First said:
Be interested in hearing if you have any connectivity issues with the Nexus. My wife was handed a brand new one on Thursday, as her company phone. I couldn't even download tiny apps and widgets to it over the weekend, because it would randomly lose signal completely, all the while my Rezound had a strong 4G connection.
Click to expand...
Click to collapse
The first 3 devices had no connection issues, this last one does indeed have connection issues.
leewongfei said:
I have gone through 4 dead Rezound's. The first one i bought was purchased late december, this was a XA model. About 2 weeks ago, it started to act up pretty bad. I called verizon and they sent me a certified like new device, this one was an A model. This one had the same exact issues my first one was having. I called back verizon and they sent me another rezound, A "B" model. This one was great, my battery life was fantastic, i had about 3.5 hours of screen time on the normal 3.7v battery, then i went to make a phone call and noticed that the proximity sensor was dead. Called up verizon and they sent me another one. This one is a "A" model. Well, this one is the worst one of them all. The batter hit about 140 degrees and ate about 35% of the battery doing the initial set up. I literally have to keep the internet turned off to be able to make it through the day.
Well, verizon gave up on trying to replace the rezound and they offered me a comparible device. The offered me a droid charge. At that point, i asked to speak with the manager. While i was waiting to get connected, i took a drive to the local Verizon store. I was talking to the manager when i walked into the verizon store. Handed the Tech support person the rezound and the phone i was talking to the manager on. After a few minutes of the tech support guy messing with the phone and explaining the problems to the manager i had on my other phone, i was offered a Galaxy Nexus.
I just needed to vent, and see if anyone else had the same issues as i did.
Click to expand...
Click to collapse
Just wondering were you on pure stock gingerbread the entire time? or did you load any custom roms on it or the ICS leak?
jazzyjames said:
Just wondering were you on pure stock gingerbread the entire time? or did you load any custom roms on it or the ICS leak?
Click to expand...
Click to collapse
Initially, i was on ICS. when all the problems started, i went back on S-On/ stock GB and still had the same issues. With this last phone, i kept it on GB. I didnt even try to change anything at all.
Dammit i specfically asked for a nexus just to see what they would say a couple weeks ago when i had to return my Rezound, but they said no "its a premium device" they said.
I'd suggest not taking the nexus, if you don't have signal issues you will get the USB port problem
Wher it thinks it's charging when it's not, the phone overheats like crazy and the screen turns on and off erratically
I'm never buying a Samsung phone again
Sent from my ADR6425LVW using Tapatalk 2
superchilpil said:
I'd suggest not taking the nexus, if you don't have signal issues you will get the USB port problem
Wher it thinks it's charging when it's not, the phone overheats like crazy and the screen turns on and off erratically
I'm never buying a Samsung phone again
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
I understand all the issues that the Galaxy Nexus has, and i appreciate your input. I am just at the point that i want the phone to work. This is my 4th rezound, and i have had nothing but issues with it. I am really not keen on the Galaxy Nexus, but am willing to take it as long as it works.
you know what? i disagree. try the nexus. Seriously. Just try it for a week. what the worst? you return it for a rezound or you keep it and your happy. see, if i was in your shoes, id try it out because i am a crack flasher
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antp121 said:
you know what? i disagree. try the nexus. Seriously. Just try it for a week. what the worst? you return it for a rezound or you keep it and your happy. see, if i was in your shoes, id try it out because i am a crack flasher
Click to expand...
Click to collapse
It works fine. It's not the greatest phone, but it does work. And I'm a crack flasher too
Sent from my Galaxy Nexus using Xparent Red Tapatalk 2
Looks like everyone picked up a Nexus haha.
zetsumeikuro said:
Looks like everyone picked up a Nexus haha.
Click to expand...
Click to collapse
I honestly didn't want or ask for a nexus, but at this point, i am willing to take it. I just want my device to work. I don't know how its possible that 4 out of 4 devices where defects. Its almost as if HTC's quality control went down the toilet.
I love(d) HTC until recently. My Droid Incredible was amazing, but the rezound is a very poorly built device.
Take the Nexus if you want any long living development or lifespan.
leewongfei said:
I have gone through 4 dead Rezound's. The first one i bought was purchased late december, this was a XA model. About 2 weeks ago, it started to act up pretty bad. I called verizon and they sent me a certified like new device, this one was an A model. This one had the same exact issues my first one was having. I called back verizon and they sent me another rezound, A "B" model. This one was great, my battery life was fantastic, i had about 3.5 hours of screen time on the normal 3.7v battery, then i went to make a phone call and noticed that the proximity sensor was dead. Called up verizon and they sent me another one. This one is a "A" model. Well, this one is the worst one of them all. The batter hit about 140 degrees and ate about 35% of the battery doing the initial set up. I literally have to keep the internet turned off to be able to make it through the day.
Well, verizon gave up on trying to replace the rezound and they offered me a comparible device. The offered me a droid charge. At that point, i asked to speak with the manager. While i was waiting to get connected, i took a drive to the local Verizon store. I was talking to the manager when i walked into the verizon store. Handed the Tech support person the rezound and the phone i was talking to the manager on. After a few minutes of the tech support guy messing with the phone and explaining the problems to the manager i had on my other phone, i was offered a Galaxy Nexus.
I just needed to vent, and see if anyone else had the same issues as i did.
Click to expand...
Click to collapse
Where can I find what model my rezound is? "A or B"
nw53 said:
Where can I find what model my rezound is? "A or B"
Click to expand...
Click to collapse
Remove the battery it will be by you imei number
Sent from my cm_tenderloin using xda premium
Im on my fourth gs2 from sprint. and im having problems with this phone I gor replaced recently. I hope they offer my a different device. but not a galaxy nexus please no longer
Sent from my SPH-D710 using XDA
I Am Marino said:
Take the Nexus if you want any long living development or lifespan.
Click to expand...
Click to collapse
Yea a long living development but every Rom is almost the same damn thing
I was hoping someone would atleast try and branch out to be different but nope
Sent from my ADR6425LVW using Tapatalk 2
vdChild said:
Remove the battery it will be by you imei number
Sent from my cm_tenderloin using xda premium
Click to expand...
Click to collapse
There no "A or B" by my imei, but there is a "B" by my P/N number
Related
I have been having some issues with my fascinate ever since I had to swap out ESN'S to get my signal back. It seems like I've been missing alot of calls. I have been dealing with the issues without much complaint.
Today my wife called me 3X and my phone didnt even ring 1X. I decided it was time to call verizon.
The rep I spoke to gave me 2 choices for a replacement. The choices are a DROID X2 and DROID INCREDIBLE 2 or another fascinate.
My question is which phone should I take Droid X2, Droid Incredible 2 or another fascinate. Thanks all!
Sent from my SCH-I500 using XDA App
I think either would be good choices to be honest. I am curious though, how did you convince the rep to give you one of the newer phones? I would like to take advantage of this.
vagely said:
I think either would be good choices to be honest. I am curious though, how did you convince the rep to give you one of the newer phones? I would like to take advantage of this.
Click to expand...
Click to collapse
I didnt, I simply told her what was going on with my phone and those were my choices for replacement. I told her I wanted another samsung phone in hopes that she would spit back the charge but she spit back a refurbished fascinate. She said the choices were not hers. The computer gives her choices based on the type of phone you currently have.
Sent from my SCH-I500 using XDA App
I was given the option of Droid X2, Incredible 2, or Charge.
Although I would like charge due to 4G, it doesnt seem like there are a lot of devs there. (At least compared to Fascinate)
I would only think of taking the Charge, the Fascinate beats out the Dinc2 and X2 IMO... went into a vz store today and the guy there told me that they know about the Fascinate issues and there is a big "update" coming at the end of the month, whether this is gingerbread or a froyo patch he didn't know... as for a new phone he said they are absolutely not supposed to offer anything but another Fascinate or MAYBE a Dinc2
tapatalked from my GINGERBANGED Fascinate
GrainOsand said:
I have been having some issues with my fascinate ever since I had to swap out ESN'S to get my signal back. It seems like I've been missing alot of calls. I have been dealing with the issues without much complaint.
Today my wife called me 3X and my phone didnt even ring 1X. I decided it was time to call verizon.
The rep I spoke to gave me 2 choices for a replacement. The choices are a DROID X2 and DROID INCREDIBLE 2 or another fascinate.
My question is which phone should I take Droid X2, Droid Incredible 2 or another fascinate. Thanks all!
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
i 100% wouldnt take a droidx2...but i hate motorola with a passion and its locked down
im not really up on the dinc2, i think its a device that should have launched last thanksgiving...but thats w/e
either the dinc2 or fascinate replacement i guess would be ok
nitsuj17 said:
i 100% wouldnt take a droidx2...but i hate motorola with a passion and its locked down
im not really up on the dinc2, i think its a device that should have launched last thanksgiving...but thats w/e
either the dinc2 or fascinate replacement i guess would be ok
Click to expand...
Click to collapse
Would you recommend a Charge instead of a Fascinate?
Also to people having trouble with getting verizon store employee to change your phone, here is something from their forum.
On 7-8-11, Verizon Wireless implemented a POLICY on the Fascinate. Whenever a new policy comes along, all 80,000+ employees are not going to be aware of it immediately. Not that it's excusable, but it happens from time to time.
If you go to a Verizon Wireless CORPORATE store, and they are unfamiliar with the process, I will post info to guide them on the new policy. I cannot post the policy because I could get canned, but I can post how to get to the policy.
Where is this policy? There are 2 ways to get there:
1) Open up InfoManager. In the search box, type in: "Samsung Fascinate Not Receiving Calls." This will bring up several search results. It's the first result that shows up.
2) There is an OST article number for this information. The OST that can also be typed in the Infomanager search box is 70946. This will bring up several search results as well. It's the first option.
Things to note: This missed call issue is intermittent.
**There is no fix for it. It can't be master reset, updated with new software (at this time), battery pulled, *228 update, or network troubleshot. It does NOT need to be duplicated in-store for a replacement as it is intermittent. Sometimes it happens. Sometimes it doesn't. When it's a known intermittent issue, we should NOT need to duplicate it in the store. **
Click to expand...
Click to collapse
Kaze105 said:
Would you recommend a Charge instead of a Fascinate?
Also to people having trouble with getting verizon store employee to change your phone, here is something from their forum.
Click to expand...
Click to collapse
as for the charge as a replacement...if you live in a 4g area or are soon to get 4g, then yes
if not, then from a development stand point, no i wouldnt
I just got my device replaced with a Dinc 2. I feel that 4" is the perfect screen size. I am just really hoping I don't get one that has Gingerbread on it, because the S-Off exploit has been patched with the update.
The nice thing is that this doesn't renew your contract. So when it is up, you are still able to upgrade. I am actually able to upgrade right now (main line on a family share plan) but am holding off until some more phones (and hopefully the new Nexus, but I'm not holding my breath) come out
beenz said:
I just got my device replaced with a Dinc 2. I feel that 4" is the perfect screen size. I am just really hoping I don't get one that has Gingerbread on it, because the S-Off exploit has been patched with the update.
The nice thing is that this doesn't renew your contract. So when it is up, you are still able to upgrade. I am actually able to upgrade right now (main line on a family share plan) but am holding off until some more phones (and hopefully the new Nexus, but I'm not holding my breath) come out
Click to expand...
Click to collapse
i actually have to try and take my fascinate in this weekend as the speaker is sporadically not working...hopefully i can just replace it with another as im not in the mood to deal with a different phone (amongst the choices for replacements)
nitsuj17 said:
i actually have to try and take my fascinate in this weekend as the speaker is sporadically not working...hopefully i can just replace it with another as im not in the mood to deal with a different phone (amongst the choices for replacements)
Click to expand...
Click to collapse
They still sell them, so I wouldn't think you will have a problem getting another Fascinate. It's good to hear that you will be keeping it for awhile longer (or at least until/if the Galaxy S II comes to VZW), as you and only a handful of other people are huge assets to the Fascinate community
Same dilemma for me. My account has notes allowing me to get Charge, DX2 or DI2 without any arguing (thanks to Mike from vzw forums) but yesterday I played a little bit with Charge and I didn't like it. It's too bulky and physical buttons instead of touch keys is no go for me. 4G speeds are tempting though. I think I will wait some more for fix.
Does anyone have the number I could call to get this replacement? My fascinate has been rebooting constantly, locking up, and not ringing during calls.
nitsuj17 said:
i actually have to try and take my fascinate in this weekend as the speaker is sporadically not working...hopefully i can just replace it with another as im not in the mood to deal with a different phone (amongst the choices for replacements)
Click to expand...
Click to collapse
We do need a Dinc2 themer! Im telling ya, its not a bad phone. Not better than a sf, but no worse either. Come to the Dinc2 nitsuj!
Sent from my Dinc2.
nitsuj17 said:
i actually have to try and take my fascinate in this weekend as the speaker is sporadically not working...hopefully i can just replace it with another as im not in the mood to deal with a different phone (amongst the choices for replacements)
Click to expand...
Click to collapse
Hey Justin, just to give you a little update. I just left the VZW. No more fascinates for exchange, so I was told either a dinc2 or a X2 after a little bit of belly aching I am getting a refurbished Charge. I didnt even have to change my data plan im still at $30 unlimited. Should be here next week. Thanks for your advice....
Sent from my SCH-I500 using XDA App
GrainOsand said:
Hey Justin, just to give you a little update. I just left the VZW. No more fascinates for exchange, so I was told either a dinc2 or a X2 after a little bit of belly aching I am getting a refurbished Charge. I didnt even have to change my data plan im still at $30 unlimited. Should be here next week. Thanks for your advice....
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
seems to be its hit or miss on whether they have fascinates or not for replacement
my concern is i know im going to get the sgs2 (or equavilent) when it launches (hopefully within 2 months) so i dont feel the need or desire to get something radically different....as i cant own a device and not work on it
and the charge doesnt appeal to me for a few reasons as i dont have 4g and i really doubt i lack the ability to port all of the com rom stuff to it on my own w/o way too much effort (just to ultimately fail)...and dont want to use anyone elses roms (unless aosp was more imminent)
the dx2 isnt happening either (locked phone, no development)
the dinc2 would be appealing only for the use of aosp in the meantime and id be able to resell it and cover the cost of my next on contract phone easily
honestly the only phone id really take as a replacement besides another i500 would be the thunderbolt...despite my misgivings about the phone and its issues i could at least use bamf roms or aosp and still (probably) cover next phone with resale
/end rambling
GrainOsand said:
Hey Justin, just to give you a little update. I just left the VZW. No more fascinates for exchange, so I was told either a dinc2 or a X2 after a little bit of belly aching I am getting a refurbished Charge. I didnt even have to change my data plan im still at $30 unlimited. Should be here next week. Thanks for your advice....
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
So did you bring your Fascinate back to stock before you went in the store? i usually try to not go in to the store b/c most of them people are morons.
If it helps,
My wife has the Dinc2 and LOVES it. She is not in to modding at all, so the fact that limited dev support is not a big deal. She went from a D2G to the Dinc2 so she's never really had a dev supported phone.
A friend of mine has a Dx2 and says the dual core processor doesnt quite make up for having stock running.. While quadrant doesnt mean jack for the most part, he gets around 1600 and my fascinate breaks 2k on CM7.
The charge is a phone i wouldn't mind having.. i would consider trading my fascinate for a charge, but the phone im really waiting for (and hoping actually comes to the US) is Galaxy S II.
nitsuj17 said:
seems to be its hit or miss on whether they have fascinates or not for replacement
my concern is i know im going to get the sgs2 (or equavilent) when it launches (hopefully within 2 months) so i dont feel the need or desire to get something radically different....as i cant own a device and not work on it
and the charge doesnt appeal to me for a few reasons as i dont have 4g and i really doubt i lack the ability to port all of the com rom stuff to it on my own w/o way too much effort (just to ultimately fail)...and dont want to use anyone elses roms (unless aosp was more imminent)
the dx2 isnt happening either (locked phone, no development)
the dinc2 would be appealing only for the use of aosp in the meantime and id be able to resell it and cover the cost of my next on contract phone easily
honestly the only phone id really take as a replacement besides another i500 would be the thunderbolt...despite my misgivings about the phone and its issues i could at least use bamf roms or aosp and still (probably) cover next phone with resale
/end rambling
Click to expand...
Click to collapse
Yeah, at first they told me I could get anothet fassy, then when I went to store they said it was no longer available for warranty replacement. Not sure what happened in the 4 hours between. I chose the charge for a few reasons but in the end It really doesnt matter my contact is up in 5months so at the very least I got a new toy to play with til then. Im sure ill be able to sell it and recoup more than my fascinate would fetch when the time comes especially to someone who doesnt want to lose their unlimited data plan... Thanks again
Sent from my SCH-I500 using XDA App
GrainOsand said:
Hey Justin, just to give you a little update. I just left the VZW. No more fascinates for exchange, so I was told either a dinc2 or a X2 after a little bit of belly aching I am getting a refurbished Charge.
Click to expand...
Click to collapse
I went on Tuesday to our corporate store with mine (flashed unrooted stock Froyo Odin first) and they overnighted me a replacement.
I wonder if this one has problems if they will offer a different model. I really like my fassy...
Hi everyone,
I was the very first at the Verizon store to pick up this bad boy!! I'm concerned though and actually thinking of returning it and waiting on the G-Nex but I love it!! Oh my problem is it gets hot I mean glass and the back are actually hot after a bit of continual use and I'm no gamer or have not watched or download anything to caused such a reaction: 0(
Also the bottom buttons lose light as it is actually gone out as I type. Not minding that much bcuz it actually looks sweet just black but I'm concerned I may have a bad seed. My question would be is the heat something to expect due to the thinnest or should I just swap it out as defective?
Thanks!
Was it plugged it? Every phone I have had gets hot when it stays plugged in.
But really I have yet to have mine get hot. Thunderbolt got warmer even. Also mine is in the defender case so if it gets hot it will get really hot...
Sent from my DROID RAZR using Tapatalk
I was at a football game yesterday and it got a little toasty there, but every phone I've ever had does it in highly populated areas.
I exchanged it...
Called Verizon and they said to bring it back for a new one. She was so cute, she messed up and said let me swap out the battery then she said oops none to swap out. They still aren't use to that phone.
No it wasn't on the charge plus battery was like gone by the time I left house and entered the store so it was just plain bad. If the heat is a problem with these phone I will diff trade it in for G-Nex if not I have found my new phone )
Thanks for the help!
heycesa said:
Called Verizon and they said to bring it back for a new one. She was so cute, she messed up and said let me swap out the battery then she said oops none to swap out. They still aren't use to that phone.
No it wasn't on the charge plus battery was like gone by the time I left house and entered the store so it was just plain bad. If the heat is a problem with these phone I will diff trade it in for G-Nex if not I have found my new phone )
Thanks for the help!
Click to expand...
Click to collapse
so IF the g-nex is released on the 21st.. we'll be able to swap if we like, correct? i'm loving the razr but cannot wait to play w/ ics.. w/ verizon it's a 14 day exchange, right?
klubhead said:
so IF the g-nex is released on the 21st.. we'll be able to swap if we like, correct? i'm loving the razr but cannot wait to play w/ ics.. w/ verizon it's a 14 day exchange, right?
Click to expand...
Click to collapse
Yes you have 14 days, and if the Gnex is in stores on the 21st, you can exchange it -$35 restocking fee of course. If it's not in stores you can return it and they probably can direct fulfill it for you. If its web orders only then I'd suggest returning it a few days ahead of time, then your upgrade date will be reset in time.
Edit: You haven't swapped out another device for the RAZR correct? Cause you're only allowed one swap to a different model (ie say bionic to razr, bionic to rezound etc).
zetsumeikuro said:
Yes you have 14 days, and if the Gnex is in stores on the 21st, you can exchange it -$35 restocking fee of course. If it's not in stores you can return it and they probably can direct fulfill it for you. If its web orders only then I'd suggest returning it a few days ahead of time, then your upgrade date will be reset in time.
Edit: You haven't swapped out another device for the RAZR correct? Cause you're only allowed one swap to a different model (ie say bionic to razr, bionic to rezound etc).
Click to expand...
Click to collapse
Thanks man, but no the razr is my first phone on Verizon.. i'm really thinking of swapping if the g-nex drops soon, i'm loving the razr but ics has me thinking..
Sent from my DROID RAZR using Tapatalk
klubhead said:
Thanks man, but no the razr is my first phone on Verizon.. i'm really thinking of swapping if the g-nex drops soon, i'm loving the razr but ics has me thinking..
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
No problem man. The RAZR will get ICS as well next year I believe. I can understand wanting it out of the box for sure! Benches are pretty similar from what I've seen so far, and I'm pretty sure every day usage is pretty similar. I just enjoy the physical build of this phone so much that I don't mind waiting for a software update. With 2nd init we should have some have some AOSP loving hopefully! But again even on stock, this phone delivers an enjoyable experience.
The buttons light up ehen it is dark. There is a light sensor at the top left. Cover it and you'll see the buttons light up.
Sent from my DROID RAZR using Tapatalk
Cool as a cucumber now!!
Just wanted to report received new phone and its cool as cool can be...no heat now at all. So the phone is thin and can handle itself just fine!!
VERY HAPPPPY!!
Well it continues (
Tomorrow I will take back my Razr because it is simple HOT!!! 3g cool, 4g wicked hot, my 2 finger tips still hurt!!! I'm very mad just the thought of them knowingly selling this phone with this defect!! I'm also mad because I actually fell for this phone, I fell hard but now I'll go back to my Fascinate and wait :O(
Too bad because its a smooth fast lil phone the problem seems to be its thinness.
I'm sad!
I have been data droping for a long time and have been able to fix it. I think it could be doe to the lower right side of the phone "giving in" to much with not really trying. I don't know if I should try and wait this out MORE for an update, try for a Droid fighter on 4/12/12, try and swap it for a "new" phone now or Go for a SGS3 when it comes out and say by-be big BAD red.
I would really like a fix to this, becuase every one thinks it has to be a AT&T phone when they see it mess up and that happens a lot.
Edit: 8 videos in all
1) https://www.youtube.com/watch?v=rDxJoGv3FLA
2) https://www.youtube.com/watch?v=dUyt2R69Ya4&feature=channel
3) https://www.youtube.com/watch?v=9ozWxWYPgI8&feature=channel
4) https://www.youtube.com/watch?v=luzvVb79-Qg&feature=channel
5) https://www.youtube.com/watch?v=iXPlolDGtfs&feature=channel
6) https://www.youtube.com/watch?v=RgDnByyo0tw&feature=channel
7) https://www.youtube.com/watch?v=IuvYptf5k2M&feature=channel
8) https://www.youtube.com/watch?v=J50sJnwLVHM&feature=channel
Edit2: They said I live in a good 4G area and this should not be happening, So they are sending me a refurb. I will report back after I get it.
Edit:3 I got the "new" one it's feals better build than my old one and it has only droped data one time and that was for only about 30sec. If it does any were near as bad as my 1st one, I will be making some calls. It seems to run 10-20F cooler, so thats good.
Edit4:I can't seem to get 1080p youtube videos to play right. I don't know how to put it, but it looks like a slide show. I updated the flash player my self and no change. I don't want to take this phone back due to it failing this one test. I just like what I am paying for thats all. I see it has a dead pix just like the old one, but I don't care about that. any help on this would be nice. thanks
Edit5: 1080P video fixed buy it's self, but the phone has droped data 2 times and fell back to 3g in the past two days. Still way better than what old phone did. Will be keaping an eye on this and here's the video of it were it had fallen back to 3G: http://www.youtube.com/watch?v=NqetYdaiIYg&feature=channel
I know verizons 4G network is unstable and for them to call it the Most Reliable 4G network is full of it, but right now I am just glad It's more than usable. I will be testing both it and my S2 side by side for the next few days to make sure this phone work's good or at lest better than the first one.
Edit6: ok now I know this is full of it. I have lost data two times to day and had to reboot the phone just for it to fail me again. I will be uploading videos soon.
Edit7: I have no idea how to deal with this. I think I am being throttled
P.S were is my ICS update?
Try downloading Fresh Network.
I just droped data looking for that app and then It does not seem to help so I removed it. Thanks for trying
What area are you in. Sorry if i dont see on the left side. Using tapatalk. But ive run across that but man not as bad you though.
Sent from my DROID RAZR using Tapatalk
From what I was tolled I live in the best 4G network area and there have not been any "outages". I think it's a software/hardware clash bug of some type that has to do with the battery level.
You have run across it before, can you tell me more and if phone swap will fix or if not then what will.
Thanks
4ktvs said:
From what I was tolled I live in the best 4G network area and there have not been any "outages". I think it's a software/hardware clash bug of some type that has to do with the battery level.
You have run across it before, can you tell me more and if phone swap will fix or if not then what will.
Thanks
Click to expand...
Click to collapse
I see that your tethering or mobile hotspot was active the whole time. Have you tried turning that off or uninstalling then reboot and see if it still happens? Have you also tried with a fresh install (as in not letting any apps download at all)? Just wondering if it could be an app causing the data issue.
I turned it off at some point in the video to see if that would help. I have rebooted the phone just about every day. I can't uninstall the stock tethering. I could reset the phone and not let ANY apps install, but I don't think any of the 3rd party apps are making it do this kind of thing.
I may try a reset some time, but I don't think it will fix it.
Thanks for the comment.
Edit: 3ooth post oh yea and I droped data yet again
Edit2: I turned it off at about 3:45 in the video.
Updated with 2 more videos.
have a look
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Ok and what does that meen?
This should fix it:
http://www.droidrzr.com/index.php/topic/744-having-lte-issues-try-this-app/
If you have market-based battery saving widgets, try to disable all settings related to signal/data and see if you lose it again (after running the above app)
Thanks, but I have tryed that app 2 times and still the new videos happened. I wished so bad that it would fix it, but it did not. I don't have any battery saver apps installed, but I tryed it any way. It would take me a day or maybe two to find out for sure if any thing posted here fix's it or not.
P.S I wish I had a maxx for the battery life.
Edit: Would calling 611 help or do they all not know what a USB cable is and that you can tether from it?
The 4g is working now, but I can never tell what will set it off. ( before the updates USB tethering would make it drop data all the time, but now it's just as likely as loading a m-site on the phone.)
Update: I talked to advaned tech and ...... He said to clear all data from all internet apps. I was trying to tell him, that this crap is very unlikely do to me not Clearing cahe. I showed the guy at a Verizon store this and he said that there "thotting" me.( He did not want to use that word, but thats what he ment.)
If this crap keeps up, I think I WILL be going back to AT&T 100%. I am sick of this crap. The guy I talked to in the AT&T store seemed to know a lot more than: 2 verizon store guys, tech and even Advaned tech.
4ktvs said:
Update: I talked to advaned tech and ...... He said to clear all data from all internet apps. I was trying to tell him, that this crap is very unlikely do to me not Clearing cahe. I showed the guy at a Verizon store this and he said that there "thotting" me.( He did not want to use that word, but thats what he ment.)
If this crap keeps up, I think I WILL be going back to AT&T 100%. I am sick of this crap. The guy I talked to in the AT&T store seemed to know a lot more than: 2 verizon store guys, tech and even Advaned tech.
Click to expand...
Click to collapse
Or you could just stop being a data hog.
Sent from my AXI0M ICS RAZR using tapatalk.
I have used 17GB so far on my AT&T phone and guess what. It never has done any of this. If you had home internet at 1.5mbs WHEN YOU ARE PAYING TW FOR 10. I bet you would use more data too. AT&T tell's you what the F they are doing to your phone or they fix it. Verizon does not tell crap. I will now be uploading more videos. I will not stop intill it's fixed or I drop them. They will not get away with this BS.
I have never herd of any one who talks on the phone all day to be a phone hog, when they are the ones PAYING FOR IT FOR THEMSELFS.
Any way, whats a "hog" 20GB THEY sell a 20GB plan. 10GB,5GB,4GB,2GB or is 1GB a HOG becuase 95% don't even use a 1GB.
I just what the phone fixed or tell me more about there data thotting, so that I know. AT&T users now have SOME idea about when this MAY happen. I don't, know the when/if/WHY they "thottle".
4ktvs said:
I have used 17GB so far on my AT&T phone and guess what. It never has done any of this. If you had home internet at 1.5mbs WHEN YOU ARE PAYING TW FOR 10. I bet you would use more data too. AT&T tell's you what the F they are doing to your phone or they fix it. Verizon does not tell crap. I will now be uploading more videos. I will not stop intill it's fixed or I drop them. They will not get away with this BS.
I have never herd of any one who talks on the phone all day to be a phone hog, when they are the ones PAYING FOR IT FOR THEMSELFS.
Any way, whats a "hog" 20GB THEY sell a 20GB plan. 10GB,5GB,4GB,2GB or is 1GB a HOG becuase 95% don't even use a 1GB.
I just what the phone fixed or tell me more about there data thotting, so that I know. AT&T users now have SOME idea about when this MAY happen. I don't, know the when/if/WHY they "thottle".
Click to expand...
Click to collapse
Everyone throttles data regardless if they tell you or not. Data throttling is your carrier controlling the speed at which data transfers between your phone, servers. Most carriers throttle only the top 5% of their customers. Some probably throttle more.
Sent from my AXI0M ICS RAZR using tapatalk.
Not only do they "throttle", but they cut you off. The last ISP that did that to me was AOL. And guess what be-by they went. I am ok with the "throtting" for the most part, but losing data this much is sub par to say the lest.
P.S So you think losing data connetion about every Day is ok. If thats VZW standerd's then:
1) They should be SUED BIG time for all the crap thay put on tv.
2) I am so moving back to AT&T %1000.
3) Upload ALL MY videos after going back to AT&T.
Can't sue them, it's in your contract.
Sent from my AXI0M ICS RAZR using tapatalk.
I can sue for "miss leading tv ads". (I really just going to vote with my $, but just pointing that out.)
I will be reporting them for Bait-and-switch Fraud if this does not get fixed.
I guessing you work for verizon as a sales rep right? I bet if you tryed a AT&T phone or a sprint one for that matter you would see the truth.
As soon as I buy a new cam, I will do vs videos and that will do it in for them.
I am one of the best when it comes to waiting, but this crap has been going and going with no signs of geting better.
Any way if you care to look at any of my uploaded videos before you spill crap every were you may be on my side.
4ktvs said:
I can sue for "miss leading tv ads". (I really just going to vote with my $, but just pointing that out.)
I will be reporting them for Bait-and-switch Fraud if this does not get fixed.
I guessing you work for verizon as a sales rep right? I bet if you tryed a AT&T phone or a sprint one for that matter you would see the truth.
As soon as I buy a new cam, I will do vs videos and that will do it in for them.
I am one of the best when it comes to waiting, but this crap has been going and going with no signs of geting better.
Any way if you care to look at any of my uploaded videos before you spill crap every were you may be on my side.
Click to expand...
Click to collapse
Well I'm just letting you know that you will do nothing but waste your time and money. You won't win.
Sent from my AXI0M ICS RAZR using tapatalk.
Not by my own choice...
I had posted some time ago about thsi Proximity Sensor issue, where I had to have the speaker of the phone basically behind my ear for the screen to stay off. Well I spoke to Verizon and they admitted that it sounds like a hardware issue and I could get a free replacement.
BUT... they wanted to offer me a LG Revolution (whut?), Thunderbolt (Even the tech laughed at this choice) or Charge (whut x 2)... and maybe a Razr standard.
I begged them to give me at least the Razr Maxx and the tech asked her supervisor 3 times, getting denied each time... finally I laid it into her and said I want to speak to a supervisor because I:
1. am a customer of 8 years,
2. have 4 lines,
3. am being treated unfairly by given the opportunity to only replace my defective item with an item of lesser quality, and
4. believe they should stand by their assurance of certified devices by ensuring they actually work as advertised.
She came back and her supervisor didn't even want to talk to me, but just to get rid of me, their giving me a 16gb Maxx... I hate leaving the Rezound but there are none left. *sigh*
drtchocky said:
She came back and her supervisor didn't even want to talk to me, but just to get rid of me, their giving me a 16gb Maxx... I hate leaving the Rezound but there are none left. *sigh*
Click to expand...
Click to collapse
Wow, **** that! Sorry to hear of your troubles..
Are there really no Rezounds left? =\
That's funny cause the charge guys that are having problems are getting offered the nexus. I got my Rezound as a replacement for my charge. I wouldn't go back. I'd call tier2 back a talk your easy into something else. Just my 2 cents.
Sent from my ADR6425LVW using Tapatalk 2
a.mcdear said:
Wow, **** that! Sorry to hear of your troubles..
Are there really no Rezounds left? =\
Click to expand...
Click to collapse
According to her... she had NOT A SINGLE ONE LEFT...
If you go to devices on VW's site, a lot of the models are out of stock.
drtchocky said:
According to her... she had NOT A SINGLE ONE LEFT...
If you go to devices on VW's site, a lot of the models are out of stock.
Click to expand...
Click to collapse
Damn, this sucks. I hope mine lasts now cause I still love this phone. I would NOT accept a stupid RAZR as a replacement. Its sad that Verizon would even try that..
a.mcdear said:
Damn, this sucks. I hope mine lasts now cause I still love this phone. I would NOT accept a stupid RAZR as a replacement. Its sad that Verizon would even try that..
Click to expand...
Click to collapse
I am one of those guys who needs his phone to be a phone more than a portable computer/gaming thingie... but I also need it to last a whole day. Which is why i would not give into the standard Razr. I also have an upgrade in September... if I really hate it we'll see what comes up in Q4 from VW.
Give them time to replenish their stock, probably wiped out from the ICS upgrade...
I got my Rezound as a replacement for the Droid Charge. Just call back and get another person. They have call centers all over the country and each have different supplies. The next person you talk to will probably have a Rezound.
Sent from my ADR6425LVW using xda app-developers app
I got a free replacement from the rez to nexus a month ago and I really don't know why you guys are so reluctant to switch to anything else. To be honest the only thing I miss from the rez is the camera and the fantastic radios, other than that the nexus is a lot nicer imo, especially with a 2150mah extended battery.
If you're really that hell bent on getting another rez replacement then why not tell the idiot tier 2 reps that you barely get through the day on a 3800mah battery on the rezound and a razr just won't cut it for you, get them to send you a razr maxx and sell it and buy the rezound and make some profit.
Sleek69 said:
I got a free replacement from the rez to nexus a month ago and I really don't know why you guys are so reluctant to switch to anything else. To be honest the only thing I miss from the rez is the camera and the fantastic radios, other than that the nexus is a lot nicer imo, especially with a 2150mah extended battery.
If you're really that hell bent on getting another rez replacement then why not tell the idiot tier 2 reps that you barely get through the day on a 3800mah battery on the rezound and a razr just won't cut it for you, get them to send you a razr maxx and sell it and buy the rezound and make some profit.
Click to expand...
Click to collapse
Because we like the phone lol.
Radios and camera plus no tinting or whatever just seems like a better thing imo.
Sent from my Transformer TF101 using XDA Premium HD app
blestsol said:
Because we like the phone lol.
Radios and camera plus no tinting or whatever just seems like a better thing imo.
Sent from my Transformer TF101 using XDA Premium HD app
Click to expand...
Click to collapse
Tint can be fixed with screen tweaks, and there are other features on the nexus or other verizon devices that make it surpass the rezound in many ways.
I hate that stupid sensor. Took 4 phones to get one that actually worked right. The reps kept telling me that ics changed this feature and it doesn't work anymore. :banghead:
Sent from my cm_tenderloin using Tapatalk 2
chaos254 said:
I hate that stupid sensor. Took 4 phones to get one that actually worked right. The reps kept telling me that ics changed this feature and it doesn't work anymore. :banghead:
Sent from my cm_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
I recall reading somewhere that the sensor can come unglued and thereby block proper signal reception. Whatever the case, overall the Rezound has been my favorite phone. I've had the Eris, the Incredible, the Incredible 2, the Galaxy Nexus, and the Rezound.
Like I said, I have an upgrade this September. I am sure, whether it's this Q4, or the first in 2013, there will be other phones released.
Sleek69 said:
Tint can be fixed with screen tweaks, and there are other features on the nexus or other verizon devices that make it surpass the rezound in many ways.
Click to expand...
Click to collapse
Rezound has probably the BEST camera on VZW right now. GNEX camera sucks, as do the radios.
When my wife's Tbolt went bad a few weeks ago, we got to choose the warranty replacement phone and we went for the Rezound. I don't have to tweak anything to get the display to look good and the camera is amazing.
Cerealkillah said:
Rezound has probably the BEST camera on VZW right now. GNEX camera sucks, as do the radios.
When my wife's Tbolt went bad a few weeks ago, we got to choose the warranty replacement phone and we went for the Rezound. I don't have to tweak anything to get the display to look good and the camera is amazing.
Click to expand...
Click to collapse
No, the galaxy s3 has the best camera on verizon right now and what's wrong with taping 2 things on the official build 1 release of AOKP to make the screen have the deepest blacks and true whites making it a better looking screen than the rezound? And have you tried jellybean on the nexus or the s3? Once you go butter, you never go back.
Vzw has the worst customer service in the world.
GrayTheWolf said:
Vzw has the worst customer service in the world.
Click to expand...
Click to collapse
On the whole I agree... but this tech was on the phoen maybe 25 minutes and kept pushing for the like-priced replacement, so kudos to her. Her name was Alex.
drtchocky said:
On the whole I agree... but this tech was on the phoen maybe 25 minutes and kept pushing for the like-priced replacement, so kudos to her. Her name was Alex.
Click to expand...
Click to collapse
You get her number?
Jk.
It all matters which rep you get. Some are great, some just need to go die in a hole.
Sleek69 said:
Tint can be fixed with screen tweaks, and there are other features on the nexus or other verizon devices that make it surpass the rezound in many ways.
Click to expand...
Click to collapse
It is what it is. Obviously some people like the Rezound more, hence some switching back. I'm glad you made the right decision for you though.
Sent from my ADR6425LVW using xda premium
On a side note - I called VW to confirm it's been delivered - the guy who answered said:
Tech: Can I get your phone number?
Me; ***-***-****
Tech: YOU THE MAAAAAN!!!"
WTF
Anyone else notice blacks don't blend properly? I first noticed it with the gradient in the infinity wallpaper. It persists in movies too. The blacks don't blend and look pixelated. I've contacted Samsung support by email.View attachment 4451283
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"lightbox_download": "Download",
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Sent from my SM-G965F using Tapatalk
I saw same issue with my s9+ us unlocked. Its totally unacceptable....
Saw a thread on Android Central with quite a few people commenting about it (not sure if I'm allowed to link to a separate forum).
Sent from my Pixel 2 XL using Tapatalk
What resolution are you running at? I changed from the default to max resolution and no issues here.
Are you running at the lower resolution? If so, that may be why. Displays never look good at anything other then their default resolution, in this case WQHD+. That would explain the gradient issues you are seeing.
I have watched several videos on mine so far, and blacks, etc look great. No gradient or banding issues.
In fact, this display is much better than my Note 8. The color is more accurate, and there is no pink tinge at the top and bottom edges. There is also far less color shift when viewing at an angle.
Full resolution. WQHD+.
Sent from my SM-G965F using Tapatalk
Devhux said:
Saw a thread on Android Central with quite a few people commenting about it (not sure if I'm allowed to link to a separate forum).
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
PM please. I'd like to check that discussion out to.
Sent from my SM-G965F using Tapatalk
So today then...
Went down to my local Samsung Experience store, everything went fine in there. The rep took my phone out back and came back acknowledging a fault. She then explained that as its the S9+ Hybrid, they can't exchange in store. This can only be done by contacting customer services. The rep plugged the phone in to their system, ran diagnostics and created a support ticket for me to reference when calling.
So I dialled the UK based customer services. Explained the whole thing to them. They had issues pulling up the support ticket however took my details and went through the process, had been on the phone a good 20 minutes now already. The guy then told me I had to be put through to the online shop which is based in Manilla. Took about 5 minutes to get put through. The line was terrible, and it was a struggle communicating. Had to go through the whole lot again, another 15-20 minutes to be then told I had to be put through to their technical support! So I get put on hold and then...
*hung up tone* line went silent.
I was fuming. So had to start over. Back on to the UK number, quickly rushed through the whole thing again. She said that she would speak to Manilla herself first to explain, as for an exchange, I shouldn't be getting put through to technical support. Another 5 minutes of waiting for Manilla to pick up and I'm through again. Once again, rattled through the whole issue. End result:
I have to send back my device, which can take 3-5 working days to arrive. They then have to assess the device which will take another 3-5 days before they will send out the replacement.
I was not happy about this, as I've sent my old phone off to them as part of the pre-order deal already and I'll be without a phone for the duration. I also questioned why it has to be assessed when it's already been assessed in store. She just kept repeating the "procedure" over and over. I was getting frustrated and asked to speak to a manager as I felt that it was poor customer service. A manager came on but he repeated the same. They couldn't even explain to me, why I couldn't walk in to a Samsung store and get an exchange there and then. There was zero sympathy for a customer who'd spent nearly a grand on a phone, been a Samsung customer for years.
I've little choice now. I'm just annoyed that a huge company like Samsung won't go that extra mile for a customer. My phone is my business phone as well, I can't afford to be without it for up to 14 days. Spent over an hour on call to them as well. For a simple exchange. One whole hour for them to say, "stick the return label on, take it to DPD, we'll send you a replacement in 14 days".
Have been discussing this on Android Central as well,where there is a longer discussion with a lot of people experiencing the same issue. Whats irritated me is that one person there spoke to Samsung today and they're sending him out a replacement BEFORE he has to send his faulty one back. How is it different for two customers, yet same problem!?
Sent from my SM-G965F using Tapatalk
Chris_c81 said:
PM please. I'd like to check that discussion out to.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
GibMcFragger said:
Are you running at the lower resolution? If so, that may be why. Displays never look good at anything other then their default resolution, in this case WQHD+. That would explain the gradient issues you are seeing.
I have watched several videos on mine so far, and blacks, etc look great. No gradient or banding issues.
In fact, this display is much better than my Note 8. The color is more accurate, and there is no pink tinge at the top and bottom edges. There is also far less color shift when viewing at an angle.
Click to expand...
Click to collapse
psouza4 said:
What resolution are you running at? I changed from the default to max resolution and no issues here.
Click to expand...
Click to collapse
Devhux said:
Saw a thread on Android Central with quite a few people commenting about it (not sure if I'm allowed to link to a separate forum).
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Nine9• said:
I saw same issue with my s9+ us unlocked. Its totally unacceptable....
Click to expand...
Click to collapse
This problem is called "Black Crush", and was one of the many problems I experienced with my Pixel 2 XL.
It can be fixed through software updates, and the problem is only visible at low brightness, and that's why most of the people haven't noticed it.
I will put this video for you, is about the Pixel 2 XL, but is about the same problem and also they suggest an app to minimize the issue:
Chris_c81 said:
So today then...
Went down to my local Samsung Experience store, everything went fine in there. The rep took my phone out back and came back acknowledging a fault. She then explained that as its the S9+ Hybrid, they can't exchange in store. This can only be done by contacting customer services. The rep plugged the phone in to their system, ran diagnostics and created a support ticket for me to reference when calling.
So I dialled the UK based customer services. Explained the whole thing to them. They had issues pulling up the support ticket however took my details and went through the process, had been on the phone a good 20 minutes now already. The guy then told me I had to be put through to the online shop which is based in Manilla. Took about 5 minutes to get put through. The line was terrible, and it was a struggle communicating. Had to go through the whole lot again, another 15-20 minutes to be then told I had to be put through to their technical support! So I get put on hold and then...
*hung up tone* line went silent.
I was fuming. So had to start over. Back on to the UK number, quickly rushed through the whole thing again. She said that she would speak to Manilla herself first to explain, as for an exchange, I shouldn't be getting put through to technical support. Another 5 minutes of waiting for Manilla to pick up and I'm through again. Once again, rattled through the whole issue. End result:
I have to send back my device, which can take 3-5 working days to arrive. They then have to assess the device which will take another 3-5 days before they will send out the replacement.
I was not happy about this, as I've sent my old phone off to them as part of the pre-order deal already and I'll be without a phone for the duration. I also questioned why it has to be assessed when it's already been assessed in store. She just kept repeating the "procedure" over and over. I was getting frustrated and asked to speak to a manager as I felt that it was poor customer service. A manager came on but he repeated the same. They couldn't even explain to me, why I couldn't walk in to a Samsung store and get an exchange there and then. There was zero sympathy for a customer who'd spent nearly a grand on a phone, been a Samsung customer for years.
I've little choice now. I'm just annoyed that a huge company like Samsung won't go that extra mile for a customer. My phone is my business phone as well, I can't afford to be without it for up to 14 days. Spent over an hour on call to them as well. For a simple exchange. One whole hour for them to say, "stick the return label on, take it to DPD, we'll send you a replacement in 14 days".
Have been discussing this on Android Central as well,where there is a longer discussion with a lot of people experiencing the same issue. Whats irritated me is that one person there spoke to Samsung today and they're sending him out a replacement BEFORE he has to send his faulty one back. How is it different for two customers, yet same problem!?
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
I wouldn't bother. I can almost guarentee your new phone is going to come back and do the same, it's an issue that came about in Android 8.0. My Nexus 6P did the same after that update.
Galaxo60 said:
This problem is called "Black Crush", and was one of the many problems I experienced with my Pixel 2 XL.
It can be fixed through software updates, and the problem is only visible at low brightness, and that's why most of the people haven't noticed it.
I will put this video for you, is about the Pixel 2 XL, but is about the same problem and also they suggest an app to minimize the issue:
Click to expand...
Click to collapse
Thanks for this. Probably the most useful information I've found on the subject. The app is a good temporary fix until Samsung get an update out. The difference is immediarely noticeable.
Sent from my SM-G965F using Tapatalk
Chris_c81 said:
Thanks for this. Probably the most useful information I've found on the subject. The app is a good temporary fix until Samsung get an update out. The difference is immediarely noticeable.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
I'm glad it helped, honestly, is just a matter of time for Samsung to fix this, because in theory it should be really easy to patch.
I have the same issue (S9+ Single SIM) and actually created another thread about this a week ago.
For people saying it's an Oreo problem, well my S8 got the official Oreo update and still doesn't have this issue.
ranocchia said:
$800 for this? I have no words...
Click to expand...
Click to collapse
Actually here in Dubai, the dual sim variant cost me around $950 thats for the 64gb, and this issue is so visible that i cant watch any movie with dark scenes.
I hate replacements as its not guaranteed to get a better display, and apart from this issue i really like the phone, so im really frustrated and dont know what to do but wait for a fix.
ranocchia said:
$800 for this? I have no words...
Click to expand...
Click to collapse
Pixel 2 XL has the very exact problem, and even worse, and people are still buying it.
zizo90 said:
Actually here in Dubai, the dual sim variant cost me around $950 thats for the 64gb, and this issue is so visible that i cant watch any movie with dark scenes.
I hate replacements as its not guaranteed to get a better display, and apart from this issue i really like the phone, so im really frustrated and dont know what to do but wait for a fix.
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As I pointed out, you can install the app recommended in the video and try to improve it for yourself. A replacement won't do anything because is a matter of calibration, not the display itself.
As I pointed out, you can install the app recommended in the video and try to improve it for yourself. A replacement won't do anything because is a matter of calibration, not the display itself.
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I did try the app, it kind of solves the issue at the expense of contrast, better than nothing i guess. Lets wait and see what samy does.
Its kind of weird though, because otherwise the screen is flawless in my unit atleast, for the first time i got an Amoled screen with perfect white balance uniformity.
I think I have this issue as well. Last night while in bed I was watching a TV review on rtings and noticed what I thought was extreme video compression in one of their YouTube videos showing a test pattern. But then I looked at other images on the page and saw similar artifacting, compression or banding. This is very noticeable at low brightness. Even my gradient wallpaper from Samsung themes is showing tons of pixelation when transitioning to black toward the top at brightness below 40% or so. Do you guys see issues with these links below?
https://youtu.be/wg1tWXtH1zg (lots of smearing and compression here, looks horrible)
http://i.rtings.com/images/reviews/tv/sony/x900f/x900f-uniformity-local-dimming-large.jpg (I see a gray blob instead of a faint glow around the pattern)
My S7 edge never did this in over 2 years. It had a great display. I am not sure if my S9+ display is defective or if this a software issue. It seems like software but I am going to head to best buy and see if I can replicate it on another device. I am bummed I traded in my S7 and now can never get it back if this is a dealbreaker.
Is this the same issue you are experiencing?
coolguy949 said:
I think I have this issue as well. Last night while in bed I was watching a TV review on rtings and noticed what I thought was extreme video compression in one of their YouTube videos showing a test pattern. But then I looked at other images on the page and saw similar artifacting, compression or banding. This is very noticeable at low brightness. Even my gradient wallpaper from Samsung themes is showing tons of pixelation when transitioning to black toward the top at brightness below 40% or so. Do you guys see issues with these links below?
https://youtu.be/wg1tWXtH1zg (lots of smearing and compression here, looks horrible)
http://i.rtings.com/images/reviews/tv/sony/x900f/x900f-uniformity-local-dimming-large.jpg (I see a gray blob instead of a faint glow around the pattern)
My S7 edge never did this in over 2 years. It had a great display. I am not sure if my S9+ display is defective or if this a software issue. It seems like software but I am going to head to best buy and see if I can replicate it on another device. I am bummed I traded in my S7 and now can never get it back if this is a dealbreaker.
Is this the same issue you are experiencing?
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This is a calibration issue, and I'm sure it will be addressed soon because many people are presenting this issue, and with many units I mean most of them.
Is only noticeable in low brightness as you pointed out, and that's why many people don't even know they have it.
I leave an image here taken from Android Central forum:
S9+ in top, S8+ in bottom.
:highfive:
Interesting. I just tested my S9+ alongside my coworker's S9 regular and his doesn't do this at all. Gradients and blends show up great with no crushing even at low brightness. Could this be isolated to this larger panel? I'm going to head to Best Buy today and see if I can replicate on their S9+.
coolguy949 said:
Interesting. I just tested my S9+ alongside my coworker's S9 regular and his doesn't do this at all. Gradients and blends show up great with no crushing even at low brightness. Could this be isolated to this larger panel? I'm going to head to Best Buy today and see if I can replicate on their S9+.
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Definitely. I checked it against my wifes regular S9 and hers doesn't have the problem.
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