I did a stupid, stupid mistake of pulling the USB out as Odin crashed whilst performing the pit file update. Now, my phone won't turn on at all. I mean, AT ALL.
I've done everything I could.
I've ordered a USB Jig from Amazon, which I'm hoping MIGHT do the trick. However, I know "mobiletechvideos" offer their JTAG repair service if the Jig doesn't work.
1. Are they reliable at all? All their reviews are 5stars, like 49 out of 49.
2. I have warranty on this phone, but I've rooted it. Will Samsung bother with my problem or will they not mind/care?
3. Shall I send it to Samsung or shall I send it to Mobile Tech Videos?
Thank you.
Jig might work (tho very unlikely; I'm being honest with you here. But still try it anyway). Cross everything it does.
1) They're members here (I recall seeing posts by the guy who runs it on here months ago), and I've seen one or two people on here who have used them successfully (tho I'm sure there's probably a lot more than that).
2) That's the luck of the draw. Nobody on here can answer that for you. In the 8 mths I've been coming here, for people who haven't been able to go back to stock/reset the flash counter & sent their phone into Samsung/an authorised repairer it seems to be about 50/50. That is, half seemed to have been denied warranty service (which is quite reasonable; messing with the phone does void your warranty) and half have got warranty service because whomever fixed it either didn't care or couldn't tell it had been messed with.
3) Should you send it to Samsung or have it JTAG'd ? Having it JTAG'd will almost certainly be cheaper than having it repaired by Samsung outside warranty. There is always a possibility that it can't be JTAG'd (we've seen people on here who have sent phones to be JTAG'd & for whatever reason it couldn't be done). What you could do is send it to Samsung (play dumb obviously; the less you say the better), and if they say they're not going to fix it under warranty (you've got no comeback on this btw, so don't bother arguing the point), ask them for a quote. If it's cheaper than the JTAG repair, get them to fix it. If it's not, have it JTAG'd.
Essentially, whether or not you get it done under warranty will probably be determined by how messed up the NAND is after you pulled the plug. So yeah, send it in & pray ;-)
MistahBungle said:
Jig might work (tho very unlikely; I'm being honest with you here. But still try it anyway). Cross everything it does.
1) They're members here (I recall seeing posts by the guy who runs it on here months ago), and I've seen one or two people on here who have used them successfully (tho I'm sure there's probably a lot more than that).
2) That's the luck of the draw. Nobody on here can answer that for you. In the 8 mths I've been coming here, for people who haven't been able to go back to stock/reset the flash counter & sent their phone into Samsung/an authorised repairer it seems to be about 50/50. That is, half seemed to have been denied warranty service (which is quite reasonable; messing with the phone does void your warranty) and half have got warranty service because whomever fixed it either didn't care or couldn't tell it had been messed with.
3) Should you send it to Samsung or have it JTAG'd ? Having it JTAG'd will almost certainly be cheaper than having it repaired by Samsung outside warranty. There is always a possibility that it can't be JTAG'd (we've seen people on here who have sent phones to be JTAG'd & for whatever reason it couldn't be done). What you could do is send it to Samsung (play dumb obviously; the less you say the better), and if they say they're not going to fix it under warranty (you've got no comeback on this btw, so don't bother arguing the point), ask them for a quote. If it's cheaper than the JTAG repair, get them to fix it. If it's not, have it JTAG'd.
Essentially, whether or not you get it done under warranty will probably be determined by how messed up the NAND is after you pulled the plug. So yeah, send it in & pray ;-)
Click to expand...
Click to collapse
Thank you for that response. Very helpful! According to a currency converter, I'll be looking towards £40 to have it JTAG'd and for them to send it back.
However, I'm not too sure how much it'll cost for me to send it. The SII box isn't that heavy lol.
No probs ;-)
If you look at what they (MobileTech) charge you for return international shipping (this is obviously on top of the cost of the repair; read this carefully), that should give you a bit of a guide as to what it will cost you to post the phone to the US from the UK. So yeah, with the exchange rate nicely in your favour I think you'll find them repairing it will be much cheaper than Samsung repairing it outside warranty.
Good luck, and post your experience back on here when you're done. Will be good for other people in the same situation to have a recent reference/someone who has been in the same situation.
BlurrOVO said:
Thank you for that response. Very helpful! According to a currency converter, I'll be looking towards £40 to have it JTAG'd and for them to send it back.
However, I'm not too sure how much it'll cost for me to send it. The SII box isn't that heavy lol.
Click to expand...
Click to collapse
MistahBungle said:
No probs ;-)
If you look at what they (MobileTech) charge you for return international shipping (this is obviously on top of the cost of the repair; read this carefully), that should give you a bit of a guide as to what it will cost you to post the phone to the US from the UK. So yeah, with the exchange rate nicely in your favour I think you'll find them repairing it will be much cheaper than Samsung repairing it outside warranty.
Good luck, and post your experience back on here when you're done. Will be good for other people in the same situation to have a recent reference/someone who has been in the same situation.
Click to expand...
Click to collapse
I dont think the Jig will work , unless you have a gingerbread OS .. deffo wont work on ICS ive tried it ,, you should have the option to boot the phone in two ways ,, which im sure if you look at the tech side on this site you should get all the help you need ,..,, i dont know how true it actually is but ive been told its near on impossible to hard brick a SGS2 phone .. but do have a good look around to find the solution.
can you charge your phone? i believe i had in the past not been able to boot my phone no matter what i did... until i plugged it in so that the "charging" icon showed up and then I could connect it to my computer usb
Near impossible to hard brick an SGS2 is it ? Then how do you explain the half a dozen or so (on an average week; sometimes more) hard bricks we see here in Q&A ? It can & does happen. It is far from impossible.
The OP knows his options, the jig was suggested as a last resort which is pretty standard on here regardless of anything else. On (very) rare occasions it has been known to get a phone that otherwise can't be made to get into download/recovery modes or boot into download mode. It was made clear to & acknowledged by the OP this was unlikely to work.
The OP has a handle on the situation (this thread was done & sorted a week ago). He understands the phone is only going to be fixed by JTAG. The issue was whether he got Samsung to do it or a 3rd party repairer.
The one thing that has me curious tho; why quote my post ?
RapmasterUk said:
I dont think the Jig will work , unless you have a gingerbread OS .. deffo wont work on ICS ive tried it ,, you should have the option to boot the phone in two ways ,, which im sure if you look at the tech side on this site you should get all the help you need ,..,, i dont know how true it actually is but ive been told its near on impossible to hard brick a SGS2 phone .. but do have a good look around to find the solution.
Click to expand...
Click to collapse
So, first of all, sorry for not replying or anything, I actually hadn't signed on XDA ever since I had my phone bricked.
Good news, I got my SII back today from T-Mobile, fully repaired!
I ordered the Jig, didn't work. So..
I bought the phone off a friend, who had got it on a contract from T-Mobile, so he did me the favour in ringing T-Mobile and inquiring whether the phone was eligible by their repair service, which it was. The phone was sent around the 6-9th of July, (free post, they sent a carrier parcel bag all for free) and it come back today.
So, if anyone manages to hard-brick their phone, you know my method works
I hard bricked my S2 as well (sad times) but all I did was ring my service provider and they fixed it for me. They said the hardware was faulty and fixed it for free!
Sent from my GT-I9100 using XDA Premium
If I helped you press thanks!
Related
Hello,
Very short:
I have a weird problem that basically boils down to "Can a repair company known that at one stage my handset had custom firmware on it?
More detail:
The reason is that because of a hardware fault (miroc USB things its always plugged in) I sent my phone to get repaired within the 3 month guarantee period.
The company has since requested 85 Euro to fix it because they say that I voided my warranty by installing customer firmware on the handset.
But, before I sent them the phone I factory reset everything back to the way it was when I bought it.
How could they know that I used custom firmware?
How the hell in the first place could installing customer firmware and safely uninstalling custom firmware void a warranty.
All details
So while on holiday my handset stopped working correctly and started to think that it was always plugged into a power outlet. This occurred mid week into a holiday so I doubted OS problems.
Just to be sure, when I got back home I installed a handful of new and old OS’s and kernels to see if the problem would go away.
The issue did not go away, so I flashed back to my first backup and reinstalled a secure kernel. The phone was back to stock and the yellow triangle was gone.
Gave the phone to my T-mobile store and they sent it to the repair company to be fixed
The phone returned a week later stating that the issue was fixed and the latest firmware was installed on the handset. I turned the phone on and the exact same problem was still there.
Returned to the store, informed them, they sent it back to the repair company.
Another 2 weeks later and I get a letter stating that I need to pay 85 euro to fix the phone, no explanation
Go to the store, they look it up and state that since I used customer firmware I void the warranty and have to pay even though the issue is HW related and not SW.
So, can the company know that I used customer ROMs and do this?
mathewr said:
Hello,
So, can the company know that I used customer ROMs and do this?
Click to expand...
Click to collapse
Yes it Voids Warranty That's the way it is ...
Dude SEARCH...
Anyways,
Yes they know as your Download rom Number increases every time.
Simple Easy to use Solution
I hope you must have read somewhere about USB Jig .. Use that
It Clears the Costom Rom numbers and Then u can safely give it to repair
Yep. You didn't mention the bit where you use a jig to reset the flash counter in your blurb. So that's a dead giveaway.
Like it or not, it's well known that running non-stock firmware on your phone voids your warranty, and frankly, anyone who expects warranty service after they've run non-stock firmware is kidding themselves.
Obviously if you reflash stock firmware, do a factory reset/get rid of any apps that might hint you've rooted the phone & use a jig to reset the flash counter there's a fair chance you'll get warranty service.
But it's never a dead-set 10000% rolled gold certainty & you certainly shouldn't have an expectation of same.
Thanks for the replies.
I did try a few searche, but I must have had a bad string. It's not like looking up a model number.
The jig thing I totally forgot about. I remember reading it and it slipped my mind lol. All that effort to get it back to stock and I forgot the jig lol.
Thanks for the replies, enjoy your day!
I just put mine back to stock and they repaired it no questions asked. And I didn't use a jig.
Sent from my GT-I9100 using XDA Premium App
I think all companies are different. Some will look for anyway possible to make a money.
I understand that you void your warranty when you install custom OS, but I still think it's dirty tactics. I bought it, I own it, I will do what I want with it. If the fault is a physical defect, I expect it repaired regardless of what happened to the software.
"Oh I see you changed the stereo in your car. Sorry the defect within the motor is now not under warranty."
That's a not unreasonable argument, but at the end of the day that's the warranty. They don't exactly go all out to hide that part of the warranty, it's clearly stated. At the end of the day, no amount of "wishing upon a star" will change it. If you had the financial means, you might be able to take it further, but it's a case of diminishing returns. If you did take it further and lost, you'd be buggered financially. Hardly worth it for the sake of €85.
And frankly, if the warranty was unreasonable from a legal POV, I'm sure someone/a consumer organisation somewhere would have had a crack at Samsung/other smartphone manufacturers by now.
I personally don't have a problem with it. If I do something with something I own where it's clearly stated doing same voids the warranty, that's my tough luck. Obviously I'll take all the proper steps to try and get warranty service (stock firmware, factory reset, jig), but I wouldn't be overly devastated/surprised if they knocked it back. I did a few weeks of research on here before I even bought my phone & knew what I was potentially getting myself into on the warranty front.
mathewr said:
I think all companies are different. Some will look for anyway possible to make a money.
I understand that you void your warranty when you install custom OS, but I still think it's dirty tactics. I bought it, I own it, I will do what I want with it. If the fault is a physical defect, I expect it repaired regardless of what happened to the software.
"Oh I see you changed the stereo in your car. Sorry the defect within the motor is now not under warranty."
Click to expand...
Click to collapse
MistahBungle said:
That's a not unreasonable argument, but at the end of the day that's the warranty. They don't exactly go all out to hide that part of the warranty, it's clearly stated. At the end of the day, no amount of "wishing upon a star" will change it. If you had the financial means, you might be able to take it further, but it's a case of diminishing returns. If you did take it further and lost, you'd be buggered financially. Hardly worth it for the sake of €85.
And frankly, if the warranty was unreasonable from a legal POV, I'm sure someone/a consumer organisation somewhere would have had a crack at Samsung/other smartphone manufacturers by now.
I personally don't have a problem with it. If I do something with something I own where it's clearly stated doing same voids the warranty, that's my tough luck. Obviously I'll take all the proper steps to try and get warranty service (stock firmware, factory reset, jig), but I wouldn't be overly devastated/surprised if they knocked it back. I did a few weeks of research on here before I even bought my phone & knew what I was potentially getting myself into on the warranty front.
Click to expand...
Click to collapse
Yea, I understand. Please don't miss construed the tone. I'm not angry or *****ing, I just find it completely unreasonable and the line in the sand seems to keep moving.
I add it to the same category as those online companies changing there T&C's so that you cannot sue them if you agree and you cant take another step until you do agree. I add this to the same category as Apple/Sony suing and criminally charging people who rooted their products. Apple and Sony sold those products and what the buyer chooses to do is their business.
Let's stop pretending we are the owners of our products, we are just renting.
Wish i should find a clip, but I am reminded of this family guy ep:
Peter Griffin: Where's my VCR?
Redneck Kid 1: Dang it Buck. It's my turn to use the sex box.
Redneck Kid 2: It's my sex box, and her name is Sony.
Haha ;-) Yep it is like that (Saw that episode again on pay TV a couple of weeks ago).
mathewr said:
Wish i should find a clip, but I am reminded of this family guy ep:
Peter Griffin: Where's my VCR?
Redneck Kid 1: Dang it Buck. It's my turn to use the sex box.
Redneck Kid 2: It's my sex box, and her name is Sony.
Click to expand...
Click to collapse
Hey there!,
I flashed my SGS2 a while ago with Checkrom, It was kinda unstable, Random shutdowns and stuff...
A week ago, i put my screen off because someone asked me something, When we were done talking, I wanted to turn my screen on again. I found out the phone was off.. I tried to turn it back on again but no luck.. I left out the battery for a while, didn't work either..
I think its bricked. I cant access anything. No download mode, Nothing...
What to do now?
Thanks in advance, Gino
Try a jig & see if that gets you into download mode. If not, possibly a JTAG repair by 3rd party repairer or service centre/Samsung authorised repairer.
Well.. I think i wont try the jig.. Because, If it doens't work. I spent my money for nothing I think ill go to a repairer than
Do you think a jig will work?
Truthfully ? No, the jig probably won't work. They are really cheap (a couple of dollars), but you might have to wait a couple of days -a week for it to arrive in the post if you order it online, whereas you might be able to have it repaired more quickly than that. If it were me, I'd probably try a jig anyways as I have a couple of previous phones to use as spares.
The other issue is whether you get it fixed under warranty or not if you send it to Samsung/an authorised repairer. That will depend on whether whomever fixes it can tell whether it's been messed with (rooted/running non stock firmware), and if they can whether they care or not.
The experience on here that I've seen the past 8-9 mths seems to be 50% of people who can't go back to stock & reset the flash counter seem to still get warranty service and roughly 50% don't & end up paying for the repair. So it's basically the luck of the draw. What you could do is if they end up wanting to charge you for the repair, you could get a quote from them first before they fix it and if it seems too high, maybe consider having it JTAG'd by a 3rd party repairer which might well end up cheaper.
But cross that bridge if you come to it and don't worry about that now. Send it in for repair & cross your fingers they fix it under warranty.
Good luck & I hope they fix it under warranty for you ;-)
lexaniji said:
Well.. I think i wont try the jig.. Because, If it doens't work. I spent my money for nothing I think ill go to a repairer than
Do you think a jig will work?
Click to expand...
Click to collapse
Hey guys, sorry for another topic, however I actually do know what is wrong with my phone and know it needs to be JTAG repaired..
however... I was wondering if anyone knew the root cause of this (no pun intended).. I was flashing JellyBam v5.0 (custom [email protected]~) and mid installation, phone froze, powered down and is now bricked. Any reason why it would do that mid install? Battery was 95%+
cheers
rsr1 said:
Hey guys, sorry for another topic, however I actually do know what is wrong with my phone and know it needs to be JTAG repaired..
however... I was wondering if anyone knew the root cause of this (no pun intended).. I was flashing JellyBam v5.0 (custom [email protected]~) and mid installation, phone froze, powered down and is now bricked. Any reason why it would do that mid install? Battery was 95%+
cheers
Click to expand...
Click to collapse
Please state more details. Rom, kernel, modem, odin, cwm, etc
He did. Regardless, none of that info would be relevant/useful in this case anyway, phone's borked.
@OP - Honestly, that's impossible to say. Something hardware related in the phone, something simple like the battery contacts not making a proper connection, something on the PC side even (temporary issue with the connection b/w the PC & phone) ? The possibilities are endless.
Have it looked at by a JTAG repairer & if that can't be done, maybe try and source a motherboard from a donor phone (broken screen or whatever). That will be the cheaper option than having Samsung replace the MB if it can't be JTAG'd, even if you pay a local mobile repair shop to install the 'new' MB (if you're not confident enough to DIY).
seanwong98 said:
Please state more details. Rom, kernel, modem, odin, cwm, etc
Click to expand...
Click to collapse
MistahBungle said:
He did. Regardless, none of that info would be relevant/useful in this case anyway, phone's borked.
@OP - Honestly, that's impossible to say. Something hardware related in the phone, something simple like the battery contacts not making a proper connection, something on the PC side even (temporary issue with the connection b/w the PC & phone) ? The possibilities are endless.
Have it looked at by a JTAG repairer & if that can't be done, maybe try and source a motherboard from a donor phone (broken screen or whatever). That will be the cheaper option than having Samsung replace the MB if it can't be JTAG'd, even if you pay a local mobile repair shop to install the 'new' MB (if you're not confident enough to DIY).
Click to expand...
Click to collapse
Yeah you are right it could be anything happening within the phone without my knowledge, luckily phone was connected to mains when i was flashing using CWM so no problems there, but i don't think i will find the reason why it actually happened as you said the possibilities are endless
I'm trying to get in touch with a place that does JTAG repairs at the moment, however im just scared they say it can't be done. Havent really got the money to fork out for a new MB. I bought the phone second hand last year (april) where i was told it was only 3-4weeks old however had no old purchase details. Is there any way for me to check if the warranty is still valid or does it become void after resale? Thanks
There used to be an online warranty checker on one of Samsung's regional websites (can't remember which, maybe someone else does ?) where you could put the serial number in & get the warranty end date, but I recall people on here saying it either went away or didn't work anymore at some point last year.
But I doubt you'd get warranty service without the original receipt anyway, and even if you had it, I'm not sure the warranty is transferable beyond the original purchaser (Someone else please correct me if they know of cases where the warranty has been honoured regardless, I realise this might vary from country to country).
Unless the phone has physical damage as opposed to the NAND simply being scrambled beyond all recognition which normally happens when a flash goes wrong like that, you'd probably expect it to be JTAG'able.
If it's not, as I said in my PP, a board from a 'donor' phone would be much cheaper to both buy/have installed than paying a Samsung authorised repairer to put a new MB in (apparently they charge in the vicinity of half what a new phone would cost retail).
Edit - Re: getting a 'donor' phone for the MB, here's an example of what I'm talking about; no doubt you'll probably pick one up cheaper, just thought I'd give you an example of what to look for if you end up needing to go down that path.
rsr1 said:
-SNIP-
I'm trying to get in touch with a place that does JTAG repairs at the moment, however im just scared they say it can't be done. Havent really got the money to fork out for a new MB. I bought the phone second hand last year (april) where i was told it was only 3-4weeks old however had no old purchase details. Is there any way for me to check if the warranty is still valid or does it become void after resale? Thanks
Click to expand...
Click to collapse
MistahBungle said:
There used to be an online warranty checker on one of Samsung's regional websites (can't remember which, maybe someone else does ?) where you could put the serial number in & get the warranty end date, but I recall people on here saying it either went away or didn't work anymore at some point last year.
But I doubt you'd get warranty service without the original receipt anyway, and even if you had it, I'm not sure the warranty is transferable beyond the original purchaser (Someone else please correct me if they know of cases where the warranty has been honoured regardless, I realise this might vary from country to country).
Unless the phone has physical damage as opposed to the NAND simply being scrambled beyond all recognition which normally happens when a flash goes wrong like that, you'd probably expect it to be JTAG'able.
If it's not, as I said in my PP, a board from a 'donor' phone would be much cheaper to both buy/have installed than paying a Samsung authorised repairer to put a new MB in (apparently they charge in the vicinity of half what a new phone would cost retail).
Edit - Re: getting a 'donor' phone for the MB, here's an example of what I'm talking about; no doubt you'll probably pick one up cheaper, just thought I'd give you an example of what to look for if you end up needing to go down that path.
Click to expand...
Click to collapse
I think you're right on that one, if i don't even have proof of purchase then I don't think warranty will be valid. Thanks anyway on that behalf. Yeah it is only that one issue nothing else is wrong physically so i am hoping for the best and do believe a JTAG should get me out of this situation without a problem (fingers crossed).
On the topic of a replacement motherboard thank you very much for pointing me in the right direction if JTAG fails. Buying a cheap phone as such is a great idea and taking a working motherboard for a lot cheaper than RRP is wonderful.
Thankyou very much for your input & help ::highfive:
I have the EXACT same problem...
the ivelstre
Simmyen said:
I have the EXACT same problem...
Click to expand...
Click to collapse
It happened to both of us whilst installing JellyBam v5, so surely there must be a problem with the ROM? We encountered the exact same issue 100% and are both left in the same position now due to the ROM
rsr1 said:
It happened to both of us whilst installing JellyBam v5, so surely there must be a problem with the ROM? We encountered the exact same issue 100% and are both left in the same position now due to the ROM
Click to expand...
Click to collapse
I have the exact same problem yeah, but i know a friend of mine who used the same ROM as we did.. it worked for him though
Always try a Jig before JTAG, no harm there.
If warrantu isn't voided, make sure it's really bricked so you can claim it with the "I was updating it via wifi and dropped dead" rutine.
No probs. Just sorry we couldn't be of more help. Best of luck (Hope it ends up being easily JTAG'able for you).
rsr1 said:
-SNIP-
Thankyou very much for your input & help ::highfive:
Click to expand...
Click to collapse
hi all,
this is my first post here, the noob video did cheer me up alot after the day ive had...
around a month ago, my phone started to have problems connecting to wifi, the problem occurs when making a connection to ANY ROUTER USING ANY KIND OF SECURITY,the phone comes back stating "authentication error", yet when i connect it to my motorola xoom tablet (set to mobile hotspot) the phone connects and functions great!?
now for my question,
samsung have voided my warranty as i flashed the software on the phone (as some asshole at the samsung call centre asked me to do,said the warranty would be ok as long as its the genuine software....what a load of rubbish that turned out to be) i have not rooted it,and they are quoting me in the vacinity of $250 us to fix it (w##kers) ,its a longshot but,can any of tell if this is a firmware problem rather than a hardware problem? it seems to me like its along the lines of firmware, as it works in only the one instance connected to my tablet..i know i did get an update from my phone company and it stopped working shortly after then...theoretically if it is just a firmware issue i could pick up on how to do the jtag trick and try and reload the firmware myself? instead of pay the same jerk who screwed me to fix it in the first place?
have any of you had your phone into samsung for the same problem? though a good search turns up many stories on power save mode etc, no one seems to have the same problem i do...HELP!!!
the other way is i guess to do a pcb swap, but i dont know how many of these are available...
i know nothing about what you all do, i am an electrical engineer with a big background in industrial electronics and computers and the last thing i want to do is spend what little free time i have modding my phone, i dont have anything against anyone who does, its just that valve amps and vinyl do alot more for me than the new stuff does...BUT if i need to do something out of nessecity, then id love to learn a few tricks you gurus could teach me to save my skin, who knows, i might be able to offer you some advice one day!!
after 4 weeks searching and reading this site amoung others,i have tried EVERYTHING software wise to rectify the problem,
samsung are not telling me what exactly the fault is and are using my flashing of the standard software as a scapegoat to say ive tamered with it.
samsung nz are a bunch of scam artists who ill never again trust with a dime of my hard earned cash and thats all i have to say about that....will be taking them to court (new zealand has a consumer rights guarantee system so their warranty does not mean jack but they still refuse to repair it)
thank you in advance for any help you can offer, i am at my wits end and regret stepping into the "smartphone" world!!!
mike
preludefan said:
hi all,
now for my question,
samsung have voided my warranty as i flashed the software on the phone (as some asshole at the samsung call centre asked me to do,said the warranty would be ok as long as its the genuine software....what a load of rubbish that turned out to be)
No root and stock firmware flashed does not void warranty .
Wifi is generally a kernel problem you can try flashing a stock firmware from here or sammobile.com.
As you mention dimes and dollars do you actually have a I9300 ??? as flash I9300 firmware on a non I9300 will brick your phone.
jje
Click to expand...
Click to collapse
thanks for your reply,
yes it is definetly a gt19300, i was blown away by the number of variants out there!
so any pointers on how to deal with samsung if they refuse to fix it?
thanks
mike
JJEgan said:
preludefan said:
hi all,
now for my question,
samsung have voided my warranty as i flashed the software on the phone (as some asshole at the samsung call centre asked me to do,said the warranty would be ok as long as its the genuine software....what a load of rubbish that turned out to be)
No root and stock firmware flashed does not void warranty .
Wifi is generally a kernel problem you can try flashing a stock firmware from here or sammobile.com.
As you mention dimes and dollars do you actually have a I9300 ??? as flash I9300 firmware on a non I9300 will brick your phone.
jje
Click to expand...
Click to collapse
Click to expand...
Click to collapse
preludefan said:
thanks for your reply,
yes it is definetly a gt19300, i was blown away by the number of variants out there!
so any pointers on how to deal with samsung if they refuse to fix it?
thanks
mike
You need to argue the case that the Samsung call centre told you to carry out steps xyz .
Alternative paid for repair then complain to Samsung re call centre .
You can try arguing the EU regulations as referred to on XDA by Adam Outler .
However does any EU legislation have similar in new Zealand .
What firmware and root is on your phone that Samsung said to flash .
Click to expand...
Click to collapse
they arent saying anything of the details of the rom, but i flashed a genuine 2 degrees (phone company) software, but they could have changed it themselfs?
i have argued with them to my wits end about the law etc but they are not taking it on board, so im asking for the phone to be returned to me, then ill take them to court...paying to get it done then complaining wont work in a legal sense, as by paying,they see it as though im agreeing to it all...
i do know this however, if i do fix it myself ill post a fix incase it happens to any one else...
Hi all,
I'm new on this forum so I hope i'm not being rude or something.
I had a custom rom on my S2 and wanted to flash the neatrom. I flashed a new kernel first and flashed the wrong one ( stupid!) and now my phone is completely out.
I don't have access to either recovery or download mode.
Please tell me there's something that can be done...
thanks
Belgarion
Keep trying to get into download mode (home/volume down/power) Try a jig (Unlikely to work, but try one anyway. You never know your luck).
Still no response ?
Service centre or local mobile repair shop. Or it may even be JTAG'able (tho I suspect motherboard replacement is necessary). With respect (and I really do mean that), you're not telling us everything you've done/haven't given us enough information, but I suspect it probably doesn't matter given your phone is likely borked.
when the battery is in the phone, it heats up. So I guess something is trying to work in there right?
Well, i've changed Roms many times.
Right before it got "borked?" i had the a Rom based on the chinese OS, can't find the name again xD My phone told me it didn't have the right version of CF root so it wasn't rooted. Because of that I tried to Flash a new Kernel and I went for the DorimanX, but I took the wrong version of it, the 9.x.
Now you've I told it all
Heating up & no response = dead motherboard. As I said, knowing/not knowing 'it all' doesn't matter in your case. You can either take it to an authorised repairer/service centre for a new motherboard (normally more expensive option), or you can source a 2nd hand one from a 'donor' phone (broken screen/etc but otherwise OK); search online - eBay/Google/etc which you can either swap yourself if you're confident or take to a local mobile repair shop if you're not confident (least expensive option).
If the phone is under warranty, you could always play dumb & send it to a service centre, you never know, you may get lucky & they may fix it gratis. But don't assume they will like many people do; these people sometimes end up disappointed because an authorised repairer/Samsung is under no obligation to repair/replace the phone at their expense given you broke it.
At least now I know I'm ****ed
Thanks for answering so fast
Have a great day/night ^^
Honestly, try a jig & keep trying to get into download mode/recovery. There's also a trick you can try to 'jump start' the phone without the battery using the charger (I believe King Rat was the last person to post this a few mths ago search his posts). Also, connect it to a charger & leave it for as long as it takes to charge from empty/overnight. You could also try another battery (at least you'll have a spare when you get it fixed), but getting warm & no response is normally a bad sign.
These methods are probably unlikely to work, but you have nothing to lose by trying them over & over & you may get lucky.