[Q] gt19300 wifi HARDWARE problems - Galaxy S III Q&A, Help & Troubleshooting

hi all,
this is my first post here, the noob video did cheer me up alot after the day ive had...
around a month ago, my phone started to have problems connecting to wifi, the problem occurs when making a connection to ANY ROUTER USING ANY KIND OF SECURITY,the phone comes back stating "authentication error", yet when i connect it to my motorola xoom tablet (set to mobile hotspot) the phone connects and functions great!?
now for my question,
samsung have voided my warranty as i flashed the software on the phone (as some asshole at the samsung call centre asked me to do,said the warranty would be ok as long as its the genuine software....what a load of rubbish that turned out to be) i have not rooted it,and they are quoting me in the vacinity of $250 us to fix it (w##kers) ,its a longshot but,can any of tell if this is a firmware problem rather than a hardware problem? it seems to me like its along the lines of firmware, as it works in only the one instance connected to my tablet..i know i did get an update from my phone company and it stopped working shortly after then...theoretically if it is just a firmware issue i could pick up on how to do the jtag trick and try and reload the firmware myself? instead of pay the same jerk who screwed me to fix it in the first place?
have any of you had your phone into samsung for the same problem? though a good search turns up many stories on power save mode etc, no one seems to have the same problem i do...HELP!!!
the other way is i guess to do a pcb swap, but i dont know how many of these are available...
i know nothing about what you all do, i am an electrical engineer with a big background in industrial electronics and computers and the last thing i want to do is spend what little free time i have modding my phone, i dont have anything against anyone who does, its just that valve amps and vinyl do alot more for me than the new stuff does...BUT if i need to do something out of nessecity, then id love to learn a few tricks you gurus could teach me to save my skin, who knows, i might be able to offer you some advice one day!!
after 4 weeks searching and reading this site amoung others,i have tried EVERYTHING software wise to rectify the problem,
samsung are not telling me what exactly the fault is and are using my flashing of the standard software as a scapegoat to say ive tamered with it.
samsung nz are a bunch of scam artists who ill never again trust with a dime of my hard earned cash and thats all i have to say about that....will be taking them to court (new zealand has a consumer rights guarantee system so their warranty does not mean jack but they still refuse to repair it)
thank you in advance for any help you can offer, i am at my wits end and regret stepping into the "smartphone" world!!!
mike

preludefan said:
hi all,
now for my question,
samsung have voided my warranty as i flashed the software on the phone (as some asshole at the samsung call centre asked me to do,said the warranty would be ok as long as its the genuine software....what a load of rubbish that turned out to be)
No root and stock firmware flashed does not void warranty .
Wifi is generally a kernel problem you can try flashing a stock firmware from here or sammobile.com.
As you mention dimes and dollars do you actually have a I9300 ??? as flash I9300 firmware on a non I9300 will brick your phone.
jje
Click to expand...
Click to collapse

thanks for your reply,
yes it is definetly a gt19300, i was blown away by the number of variants out there!
so any pointers on how to deal with samsung if they refuse to fix it?
thanks
mike
JJEgan said:
preludefan said:
hi all,
now for my question,
samsung have voided my warranty as i flashed the software on the phone (as some asshole at the samsung call centre asked me to do,said the warranty would be ok as long as its the genuine software....what a load of rubbish that turned out to be)
No root and stock firmware flashed does not void warranty .
Wifi is generally a kernel problem you can try flashing a stock firmware from here or sammobile.com.
As you mention dimes and dollars do you actually have a I9300 ??? as flash I9300 firmware on a non I9300 will brick your phone.
jje
Click to expand...
Click to collapse
Click to expand...
Click to collapse

preludefan said:
thanks for your reply,
yes it is definetly a gt19300, i was blown away by the number of variants out there!
so any pointers on how to deal with samsung if they refuse to fix it?
thanks
mike
You need to argue the case that the Samsung call centre told you to carry out steps xyz .
Alternative paid for repair then complain to Samsung re call centre .
You can try arguing the EU regulations as referred to on XDA by Adam Outler .
However does any EU legislation have similar in new Zealand .
What firmware and root is on your phone that Samsung said to flash .
Click to expand...
Click to collapse

they arent saying anything of the details of the rom, but i flashed a genuine 2 degrees (phone company) software, but they could have changed it themselfs?
i have argued with them to my wits end about the law etc but they are not taking it on board, so im asking for the phone to be returned to me, then ill take them to court...paying to get it done then complaining wont work in a legal sense, as by paying,they see it as though im agreeing to it all...
i do know this however, if i do fix it myself ill post a fix incase it happens to any one else...

Related

[Q] Is my SG S2 Dead?

Hi
I installed the MIUI rom on my S2,and to cut a long story short i decided to change to another rom, due to the camcorder not working and the phone getting very hot.
I thought i would follow this guide theandroidsoul.com/how-to-install-android-2-3-2-on-samsung-galaxy-s-leaked-rom
I thought it looked nice an easy.
I followed the guide to the letter,and now my phone is dead.
It doesn't matter what button combo i try the phone wont switch on at all it is completely dead,the 3 button press,vol. down + Home + Power.
Volume UP or Down + power,the power button by itself,nothing will bring it back to life.
The battery at the time had 98% charge in it when it died.
The phone wont even show on the pc,nor will it charge through the pc or wall charger.
Is there anything i can do? Or is the phone dead?
I eagerly await your replies.
George
Brigton boy said:
Hi
I installed the MIUI rom on my S2,and to cut a long story short i decided to change to another rom, due to the camcorder not working and the phone getting very hot.
I thought i would follow this guide theandroidsoul.com/how-to-install-android-2-3-2-on-samsung-galaxy-s-leaked-rom
I thought it looked nice an easy.
I followed the guide to the letter,and now my phone is dead.
It doesn't matter what button combo i try the phone wont switch on at all it is completely dead,the 3 button press,vol. down + Home + Power.
Volume UP or Down + power,the power button by itself,nothing will bring it back to life.
The battery at the time had 98% charge in it when it died.
The phone wont even show on the pc,nor will it charge through the pc or wall charger.
Is there anything i can do? Or is the phone dead?
I eagerly await your replies.
George
Click to expand...
Click to collapse
You may need a jig to kick it into download mode.
Sent from my SPH-D710 using Tapatalk
Will that actually work mate?
George
This is because you have installed a Galaxy S ROM on a Galaxy SII. How you did not realize this is beyond me. Anyway, the only thing you can do is to order a USB Jig and see if that will put it into download mode. Otherwise, your phone is dead.
EDIT: To answer your question "Will that actually work", I don't think we can say for sure. I give it a 40% chance of working.
pemmarajut said:
This is because you have installed a Galaxy S ROM on a Galaxy SII. How you did not realize this is beyond me. Anyway, the only thing you can do is to order a USB Jig and see if that will put it into download mode. Otherwise, your phone is dead.
EDIT: To answer your question "Will that actually work", I don't think we can say for sure. I give it a 40% chance of working.
Click to expand...
Click to collapse
@pemmarajut
I never even noticed that mate until you pointed it out.....oh dearI guess that's what happens when your old
If a jig won't work will a samsung service centre get it working?
George
Well samsung service center will get it working since they have all the necessary tools to jtag it. You could make one too if you are well versed with hardware, just search it up. Anyways samsung service center might find out about the custom roms on your device so you will have to pay to get it repaired.
Yeah i know mate, I'm not bothered about paying for service center repair.
Anyone know how much Samsung take for JTagging a phone?(Is that the correct term?)
I will try the USB jig method first,I'll order one from the bay.
Many thanks for your help guys.
George
Right guys i had a look on ebay for the USB jig,and one guy says this in the item description:
"If your phone screen is always black, that is it does not
display the white Galaxy S/Samsung/AT&T logo
when you switch it on, then sorry, this jig will not help you."
Does that mean the jig wont work for my problem?
George
You shouldn't be installing a Galaxy S 1 rom on your SGS2..
doubt the "rom" flash killed it , what killed it probably was flashing the i9000 pit file.. meaning the jig wont help u at all, you need a jtag now.. build your own (hard) or Samsung service centre.
Yeah i know that now mate....It's an expensive painful lesson.It wont happen again.
George
Any guides on how to jtag bud,is it easy
Worst case scenario is the service center...Do you know how much samsung charge for this,is it very expensive?
Much obliged.
George
unleashed12 said:
doubt the "rom" flash killed it , what killed it probably was flashing the i9000 pit file.. meaning the jig wont help u at all, you need a jtag now.. build your own (hard) or Samsung service centre.
Click to expand...
Click to collapse
Brigton boy said:
Any guides on how to jtag bud,is it easy
Worst case scenario is the service center...Do you know how much samsung charge for this,is it very expensive?
Much obliged.
George
Click to expand...
Click to collapse
uhm i have no idea, ive only ever seen videos of the jtag, have no idea how you would even begin to build one... its like this http://www.youtube.com/watch?v=zN7le4GmxZs
Honestly!! id call samsung and pretend that i was updating my fw through kies and that happened, if you actually admit you were messing around in odin they will likely void your warranty and charge you.. Before anything else, call samsung first id say. much easier method than the jtag stuff.
I'm not the original owner of the phone mate,so a claim on warranty is out the window.
I don't mind paying for the service,after seeing how hard the Jtag thing is
I actually found that video that you linked too,after watching it i would say it's not a DIY job,not for me anyway.
The company in the video offers a JTag service for 75 bucks,just under £50,have you or anyone else heard of them before,would anyone recommend them,are they reliable,i would be grateful if anyone could advise me on using this service.
Cheers
George
Brigton boy said:
I'm not the original owner of the phone mate,so a claim on warranty is out the window.
I don't mind paying for the service,after seeing how hard the Jtag thing is
I actually found that video that you linked too,after watching it i would say it's not a DIY job,not for me anyway.
The company in the video offers a JTag service for 75 bucks,just under £50,have you or anyone else heard of them before,would anyone recommend them,are they reliable,i would be grateful if anyone could advise me on using this service.
Cheers
George
Click to expand...
Click to collapse
hmm, nah ive never really heard of them, id say just try to google the company and see if they are any good... the comments on the video seem pretty happy..\ then again, comments are just comments. Wonder how much Samsung would charge for the repair (seeing as you said you cant claim warranty, maybe they can repair for you) as it would be better than trusting some random third party.
unleashed12 said:
hmm, nah ive never really heard of them, id say just try to google the company and see if they are any good... the comments on the video seem pretty happy..\ then again, comments are just comments. Wonder how much Samsung would charge for the repair (seeing as you said you cant claim warranty, maybe they can repair for you) as it would be better than trusting some random third party.
Click to expand...
Click to collapse
Yes mate i know what you mean about third party repairers,I've had good experiences with most of them luckily.
I'm a bit dubious of sending the phone to the US (I'm in the UK) it's a long way.
I tried phoning the 2 service centers near me,but both are closedI'll contact them tomorrow,hopefully it wont be too expensive.
Much obliged for everyones help,i appreciate it guys.
Cheers.
George
hi there i had the same problem i flashed i9100 with i9000 pit and i got hard brick like you. I call to the service center and it would come about 100€. Then i found for mobiletechguy.com i send them the phone about ten days ago and in about 2 days ago i got their email that is completed and that they send the phone back to me, will see in about 2 or 3 days when i got it back.
Zgane said:
hi there i had the same problem i flashed i9100 with i9000 pit and i got hard brick like you. I call to the service center and it would come about 100€. Then i found for mobiletechguy.com i send them the phone about ten days ago and in about 2 days ago i got their email that is completed and that they send the phone back to me, will see in about 2 or 3 days when i got it back.
Click to expand...
Click to collapse
That's good to hear mate that the problem is fixable.
I hope you get your phone real soon.
George
Try another battery ? Sorry i think you need to call the service
Sent from my GT-I9100 using XDA App
Dude check this link out.Its a JTag service link and right down the bottom(almost) is a contact for United Kingdom.I got a i9000 done here in Spain for 35 euros.Worth a look.
http://www.jtagbox.com/riff-jtag-bo...-bricked-phone-riff-box-owners-list/#comments

Bootloader gone - Samsung Repair

Hi,
I recently sent my Galaxy S II in for repair at Samsung Repair Center.
I flashed trough ODIN and it suddenly stopped without any reason. It was just flashing SBL, so I figured that the bootloader is gone.
My Odin flash count was at 20.
Will Samsung repair this under warranty ?
If not what will be the repair costs ?
Generally speaking, any messing around with custom roms or kernels will void your warranty. Given you didn't get a change to reflash stock or erase the flash count, I'd say you might well be looking at paying for the repair yourself.
Having said that, however, I have also heard some reports of some Samsung repair centres not caring that the phone had been messed with. Sooo...Looks like you're going to have to roll the dice & see what happens. How much the repair costs are will obviously depend on what they end up doing to the phone. This is probably going to vary from country to country.
Have you tried using a jig ?
Nick502 said:
Hi,
I recently sent my Galaxy S II in for repair at Samsung Repair Center.
I flashed trough ODIN and it suddenly stopped without any reason. It was just flashing SBL, so I figured that the bootloader is gone.
My Odin flash count was at 20.
Will Samsung repair this under warranty ?
If not what will be the repair costs ?
Click to expand...
Click to collapse
Let us know how you get on.
I recall some earlier threads where people still got the repair done under warranty, even though the flash count was high.
It wouldn't surprise me if the Sammy techs just flashed newest firmware as a matter of course, without even looking at the problem. That would fix a lot of the faults which resulted in phones being returned without spending a lot of time trying to diagnose for a fix.
killall said:
Let us know how you get on.
I recall some earlier threads where people still got the repair done under warranty, even though the flash count was high.
It wouldn't surprise me if the Sammy techs just flashed newest firmware as a matter of course, without even looking at the problem. That would fix a lot of the faults which resulted in phones being returned without spending a lot of time trying to diagnose for a fix.
Click to expand...
Click to collapse
I don't think they have time to check something like this.
they fix the Problem of the Phone as fast as they can (mostly flash new firmware/bootloader), and the Problem is gone, then they take the next phone.
(Most workers don't care if the warranty is gone, since its more easy for them to just flash the software.)
Got it back,
they repaired it under warrenty with new internal parts
Got it back with XWKI9 Firmware
Now its running CM9

[Q] Need urgent help!! A SW (or a virus) can damage the HW of a Xperia Neo???

Hi, I need urgent help!!
I have buy a new Xperia Neo (for about 300 euro) , the phone perfectly works, but wen I try to update it with Pc companion and SEUS, it says me that the phone have a modified SW.
I'm sure I haven't do nothing like flash, root,..
I go to the shop were I buy it and they send my phone at the Sony assistence.
The assistance find a problem: that the software was bad modified, and says me that for repair it I have to change the all motherboard, because it's damaged and they can't repair it.
But they want 180 euro, the shop says me after a looooong talk that they haven't do nothing at the phone and maybe is a virus, and can help me paying an half,so i have to pay "only" 90 euro.
The question is it's possible damage the motherbord with a SW or a virus??
And what I have to do??
Pay 90 euro also if I haven't damaged it or use the phone like it is(it says me that is damaged and don't know for how much time it works)??
Thanks for help!!
Well looks like someone used that phone before, and looks like unlocked bootloader via official way(hence PC Companion or SEUS wont work), I can't think of another reason.
I wouldn't pay anything. I heard stories that people bought "brand new" phone from store, which have images on it from vacations..
Not sure how you will prove that you didn't do it.
They (Sony Ericsson) should have your IMEI, mail, name if someone unlocked BL official way: http://unlockbootloader.sonyericsson.com/instructions
If they say that you unlocked BL tell them to prove you, to show you info from above.
If they can't prove you, demand free fix, as you bought it new.
If they show you that, ether accept that device and go back here on XDA to relock your BL and use SEUS or PC Companion. Or ask/talk to shop to get you new device, which I doubt they will do As you can't prove that you didn't unlocked it.
few software modifications can do damage to the hardware in rare cases like extreme overclocking , extreme overvolting ....
first check if your phone is bootloader locked or not , try using flashtool software (of XDA) to flash latest firmware of your device & see if it changes anything ...
Before sending the phone to assistance I controlled and the bootloader was Unlooked,
but today the shop call me and they say that the assistance have tryied the phone and don't know the date of unlooking, and it's not for the official way.
After I tell that I'm sure, I'haven't do nothing.. they tell me that probably I have a virus, but have a virus apears to me a very very difficult probability, also for the use I have done with the phone. And I don't know if a virus can unlook the bootloader.
The problem is that I don't know how to prove the unlooking was before.
vimjam said:
few software modifications can do damage to the hardware in rare cases like extreme overclocking , extreme overvolting ....
first check if your phone is bootloader locked or not , try using flashtool software (of XDA) to flash latest firmware of your device & see if it changes anything ...
Click to expand...
Click to collapse
Yes.. but I think it's hard my phone is damaged for this reasons, I don't know..
It's possible that the motherboard is ok, but the assistance doesn't wont repair it and says me I have to change it??
The phone is unlooked I've seen it before sending to assistance, I haven't the phone now to try, it's in assistance, I have to decide if pay half for a reparacion (90 euro instead 180) or not..
If phone was just bought, just demand for a new unit. Maybe someone bought it from the store, unlocked it, then sent it back. When I got my neo new, my son stepped on it so LCD was busted. I had to return it aftr only 10 days of use. At first they refused to replace it but after some discussions, they did.
And honestly... Thats the first time I heard of a virus destroying a hardware -instantly I mean... But im no tech guru so how do I know.
Sent from my MT11i
Urban legend, software does not kill hardware instantly, it can shorten the life by straining it using it in a way it wasn't designed for but cannot cause instant death. Most of these myths come from old propriety software users, where a virus has damaged a driver or key library then the hardware stops working, stoopid then takes hardware to practitioner of dark arts (monkey who knows a little) who when asked states problem was a virus, stoopid then thinks virus broke hardware, monkey doesn't explain to perpetuate the myth that he can do magic, so that stoopid takes back to monkey when it next breaks.
Sent from my MT11i using Tapatalk
Your phone is a used one probably,if pc companion says it got modified fw(due to bootloader being unlocked on official method I guess) and you haven't done anything to it big chance its earlier used one.Demand a new unit from the shop.
>>The question is it's possible damage the motherbord with a SW or a virus??
very rare,but sometimesyes I guess.I remember reading in Neo forums about some battery sensor getting killed when updating android to 2.2 to 2.3.4
Wasn't that downgrading, not upgrading. More a case of missing drivers than physical damage, the battery still worked....
Sent from my MT11i using Tapatalk
there is nothing called 'damaged by a virus' specially on 'android' , so yea basically any talk about virus damage is just the guys at the store which sold this phone to you are bullshitting !!
Thilina said:
>>The question is it's possible damage the motherbord with a SW or a virus??
very rare,but sometimesyes I guess.I remember reading in Neo forums about some battery sensor getting killed when updating android to 2.2 to 2.3.4
Click to expand...
Click to collapse
mpiekp said:
Wasn't that downgrading, not upgrading. More a case of missing drivers than physical damage, the battery still worked....
Click to expand...
Click to collapse
Yup, it is when downgrading. From 2.3.4 to 2.3.2. And it was for all Xperias2011, which started before 2.3.4.
Yup battery still working, but phone is not detecting juice from it
Still, until today noone(of course appart SE guys) knows what exactly killed it. And they(SE) replace entire mbo when you give them phone with that problem.
skyboyextreme said:
there is nothing called 'damaged by a virus' specially on 'android' , so yea basically any talk about virus damage is just the guys at the store which sold this phone to you are bullshitting !!
Click to expand...
Click to collapse
Don't be so sure. Yes they can. Regardless if this is the case or not with his phone.
@pioloo: did you bought that phone in some locale phone store, or at some tele operator shop?
Anw, we can all guess now and tell you what we would do. It's up to you. If you are 100% sure you didn't do anything to it, demand new phone, or repairing on THEIR cost, or money return. Don't know how are laws in your country.
Madfysh said:
@pioloo: did you bought that phone in some locale phone store, or at some tele operator shop?
Anw, we can all guess now and tell you what we would do. It's up to you. If you are 100% sure you didn't do anything to it, demand new phone, or repairing on THEIR cost, or money return. Don't know how are laws in your country.
Click to expand...
Click to collapse
I bought it in a big chain fisical shop, in Italy.
Yes, I'm sure I haven't do nothing, and a virus, in the few days i had it, appears to me very very difficult.
But the problem is that I have no proof..
The shop tolds me that the motherboard is broken, and it's possible that a virus can have canged some registers...
But I can't understand how a virus can broke a moderboard like this... How it's possible????
Also because the phone works perfectly when I send in assistance!
And why, with a flashing you can't have the originals registers??
pioloo said:
The shop tolds me that the motherboard is broken, and it's possible that a virus can have canged some registers...
But I can't understand how a virus can broke a moderboard like this... How it's possible????
Also because the phone works perfectly when I send in assistance!
And why, with a flashing you can't have the originals registers??
Click to expand...
Click to collapse
You just answered your question.
Flashing new fw can restore old registry...unless you have unlocked bootloader. Search the forums here how to repair damaged bootloader. Maybe it can fix your problem.
Honestly, I have no faith in the skills of SE repair techs. The fact that they could not tell if my phone was previously rooted when I sent it for.repairs was proof enough for me.
Sent from my MT11i
Right OK lets help this guy here. Can you please tell me where you got it from? So shop name also where and what country? Did you buy it NEW? Or Second Hand? Have you got proof of purchase? Eg invoice or sales note?
Sent from my MT11i using xda premium
ssimmmo said:
Right OK lets help this guy here. Can you please tell me where you got it from? So shop name also where and what country? Did you buy it NEW? Or Second Hand? Have you got proof of purchase? Eg invoice or sales note?
Sent from my MT11i using xda premium
Click to expand...
Click to collapse
After a looong looong talk with the shop finally I solved it!
They said, they change me the all motherboard of the phone for free!
But I had to insist a lot that I don't wanna pay ANYTHING! The offers me to pay only an half, after only 50 euros. But I refuse all! Because I know what I have done with the phone and a virus appears to me something almost impossible, knowning how a virus can work and how I used the phone!
I said I don't wanna pay if they don't have any proof the phone was modified after my buying date, and I asked to have the phone back as it was.
After this calls they call me and say me they pay for the reparation!
I bought it new with the receipt! In Italy in a big shop chain.
It was the last model in the shop and it was not sealed because they said me it was in exposition, but no one used it, and when I open it there was the full battery and the first android configuration, so I belive it and I buy it however.
A suspicion that someone had modified the software I would never have thought.
I don't know if this had happened to someone else who believed in the history of the virus or did not want to waste time discussing would pay a lot of money by no means.
Yes, also my think is the assistance don't want to loose time repairing it, they prefer change the all motherboard in this cases, and say it's impossible to repair.
Thanks to all for the precious help!!
Hey,
If you bought it with unlocked bootloader why dont you try to flash Stock rom via CWM ?
Jozinek created an Update zip of stock rom
http://forum.xda-developers.com/showthread.php?t=1518151
So basically you could try to flash a Kernel with CWM and then flash via CWM stock rom.
Pät said:
Hey,
If you bought it with unlocked bootloader why dont you try to flash Stock rom via CWM ?
Jozinek created an Update zip of stock rom
http://forum.xda-developers.com/showthread.php?t=1518151
So basically you could try to flash a Kernel with CWM and then flash via CWM stock rom.
Click to expand...
Click to collapse
Yes, I thougth about flashing, but before trying everything I tried to have the phone perfectly new, that I paid for!
Because I don't know how was used from who flashed it, and also I don't wanna pay a modified phone like a new one..
Fortunely I solved it! And now I think I wanna save the guarantee at least to the exit of ICS and usefull mods for ICS!
pioloo said:
After a looong looong talk with the shop finally I solved it!
They said, they change me the all motherboard of the phone for free!
But I had to insist a lot that I don't wanna pay ANYTHING! The offers me to pay only an half, after only 50 euros. But I refuse all! Because I know what I have done with the phone and a virus appears to me something almost impossible, knowning how a virus can work and how I used the phone!
I said I don't wanna pay if they don't have any proof the phone was modified after my buying date, and I asked to have the phone back as it was.
After this calls they call me and say me they pay for the reparation!
I bought it new with the receipt! In Italy in a big shop chain.
It was the last model in the shop and it was not sealed because they said me it was in exposition, but no one used it, and when I open it there was the full battery and the first android configuration, so I belive it and I buy it however.
A suspicion that someone had modified the software I would never have thought.
I don't know if this had happened to someone else who believed in the history of the virus or did not want to waste time discussing would pay a lot of money by no means.
Yes, also my think is the assistance don't want to loose time repairing it, they prefer change the all motherboard in this cases, and say it's impossible to repair.
Thanks to all for the precious help!!
Click to expand...
Click to collapse
Good to see finally they repaired it for free.I think your phone was used one with fw flashed again before selling to you,you should've demanded a new phone or threatening them you will go to police or sue the shop,glad to say here we have laws that can make shop owner go to jail for like 6-12 months if he cheats the customer

So, I've managed to Hard-Brick my SII

I did a stupid, stupid mistake of pulling the USB out as Odin crashed whilst performing the pit file update. Now, my phone won't turn on at all. I mean, AT ALL.
I've done everything I could.
I've ordered a USB Jig from Amazon, which I'm hoping MIGHT do the trick. However, I know "mobiletechvideos" offer their JTAG repair service if the Jig doesn't work.
1. Are they reliable at all? All their reviews are 5stars, like 49 out of 49.
2. I have warranty on this phone, but I've rooted it. Will Samsung bother with my problem or will they not mind/care?
3. Shall I send it to Samsung or shall I send it to Mobile Tech Videos?
Thank you.
Jig might work (tho very unlikely; I'm being honest with you here. But still try it anyway). Cross everything it does.
1) They're members here (I recall seeing posts by the guy who runs it on here months ago), and I've seen one or two people on here who have used them successfully (tho I'm sure there's probably a lot more than that).
2) That's the luck of the draw. Nobody on here can answer that for you. In the 8 mths I've been coming here, for people who haven't been able to go back to stock/reset the flash counter & sent their phone into Samsung/an authorised repairer it seems to be about 50/50. That is, half seemed to have been denied warranty service (which is quite reasonable; messing with the phone does void your warranty) and half have got warranty service because whomever fixed it either didn't care or couldn't tell it had been messed with.
3) Should you send it to Samsung or have it JTAG'd ? Having it JTAG'd will almost certainly be cheaper than having it repaired by Samsung outside warranty. There is always a possibility that it can't be JTAG'd (we've seen people on here who have sent phones to be JTAG'd & for whatever reason it couldn't be done). What you could do is send it to Samsung (play dumb obviously; the less you say the better), and if they say they're not going to fix it under warranty (you've got no comeback on this btw, so don't bother arguing the point), ask them for a quote. If it's cheaper than the JTAG repair, get them to fix it. If it's not, have it JTAG'd.
Essentially, whether or not you get it done under warranty will probably be determined by how messed up the NAND is after you pulled the plug. So yeah, send it in & pray ;-)
MistahBungle said:
Jig might work (tho very unlikely; I'm being honest with you here. But still try it anyway). Cross everything it does.
1) They're members here (I recall seeing posts by the guy who runs it on here months ago), and I've seen one or two people on here who have used them successfully (tho I'm sure there's probably a lot more than that).
2) That's the luck of the draw. Nobody on here can answer that for you. In the 8 mths I've been coming here, for people who haven't been able to go back to stock/reset the flash counter & sent their phone into Samsung/an authorised repairer it seems to be about 50/50. That is, half seemed to have been denied warranty service (which is quite reasonable; messing with the phone does void your warranty) and half have got warranty service because whomever fixed it either didn't care or couldn't tell it had been messed with.
3) Should you send it to Samsung or have it JTAG'd ? Having it JTAG'd will almost certainly be cheaper than having it repaired by Samsung outside warranty. There is always a possibility that it can't be JTAG'd (we've seen people on here who have sent phones to be JTAG'd & for whatever reason it couldn't be done). What you could do is send it to Samsung (play dumb obviously; the less you say the better), and if they say they're not going to fix it under warranty (you've got no comeback on this btw, so don't bother arguing the point), ask them for a quote. If it's cheaper than the JTAG repair, get them to fix it. If it's not, have it JTAG'd.
Essentially, whether or not you get it done under warranty will probably be determined by how messed up the NAND is after you pulled the plug. So yeah, send it in & pray ;-)
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Thank you for that response. Very helpful! According to a currency converter, I'll be looking towards £40 to have it JTAG'd and for them to send it back.
However, I'm not too sure how much it'll cost for me to send it. The SII box isn't that heavy lol.
No probs ;-)
If you look at what they (MobileTech) charge you for return international shipping (this is obviously on top of the cost of the repair; read this carefully), that should give you a bit of a guide as to what it will cost you to post the phone to the US from the UK. So yeah, with the exchange rate nicely in your favour I think you'll find them repairing it will be much cheaper than Samsung repairing it outside warranty.
Good luck, and post your experience back on here when you're done. Will be good for other people in the same situation to have a recent reference/someone who has been in the same situation.
BlurrOVO said:
Thank you for that response. Very helpful! According to a currency converter, I'll be looking towards £40 to have it JTAG'd and for them to send it back.
However, I'm not too sure how much it'll cost for me to send it. The SII box isn't that heavy lol.
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Click to collapse
MistahBungle said:
No probs ;-)
If you look at what they (MobileTech) charge you for return international shipping (this is obviously on top of the cost of the repair; read this carefully), that should give you a bit of a guide as to what it will cost you to post the phone to the US from the UK. So yeah, with the exchange rate nicely in your favour I think you'll find them repairing it will be much cheaper than Samsung repairing it outside warranty.
Good luck, and post your experience back on here when you're done. Will be good for other people in the same situation to have a recent reference/someone who has been in the same situation.
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Click to collapse
I dont think the Jig will work , unless you have a gingerbread OS .. deffo wont work on ICS ive tried it ,, you should have the option to boot the phone in two ways ,, which im sure if you look at the tech side on this site you should get all the help you need ,..,, i dont know how true it actually is but ive been told its near on impossible to hard brick a SGS2 phone .. but do have a good look around to find the solution.
can you charge your phone? i believe i had in the past not been able to boot my phone no matter what i did... until i plugged it in so that the "charging" icon showed up and then I could connect it to my computer usb
Near impossible to hard brick an SGS2 is it ? Then how do you explain the half a dozen or so (on an average week; sometimes more) hard bricks we see here in Q&A ? It can & does happen. It is far from impossible.
The OP knows his options, the jig was suggested as a last resort which is pretty standard on here regardless of anything else. On (very) rare occasions it has been known to get a phone that otherwise can't be made to get into download/recovery modes or boot into download mode. It was made clear to & acknowledged by the OP this was unlikely to work.
The OP has a handle on the situation (this thread was done & sorted a week ago). He understands the phone is only going to be fixed by JTAG. The issue was whether he got Samsung to do it or a 3rd party repairer.
The one thing that has me curious tho; why quote my post ?
RapmasterUk said:
I dont think the Jig will work , unless you have a gingerbread OS .. deffo wont work on ICS ive tried it ,, you should have the option to boot the phone in two ways ,, which im sure if you look at the tech side on this site you should get all the help you need ,..,, i dont know how true it actually is but ive been told its near on impossible to hard brick a SGS2 phone .. but do have a good look around to find the solution.
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Click to collapse
So, first of all, sorry for not replying or anything, I actually hadn't signed on XDA ever since I had my phone bricked.
Good news, I got my SII back today from T-Mobile, fully repaired!
I ordered the Jig, didn't work. So..
I bought the phone off a friend, who had got it on a contract from T-Mobile, so he did me the favour in ringing T-Mobile and inquiring whether the phone was eligible by their repair service, which it was. The phone was sent around the 6-9th of July, (free post, they sent a carrier parcel bag all for free) and it come back today.
So, if anyone manages to hard-brick their phone, you know my method works
I hard bricked my S2 as well (sad times) but all I did was ring my service provider and they fixed it for me. They said the hardware was faulty and fixed it for free!
Sent from my GT-I9100 using XDA Premium
If I helped you press thanks!

[Q] Dead s2

Hey guys, sorry for another topic, however I actually do know what is wrong with my phone and know it needs to be JTAG repaired..
however... I was wondering if anyone knew the root cause of this (no pun intended).. I was flashing JellyBam v5.0 (custom [email protected]~) and mid installation, phone froze, powered down and is now bricked. Any reason why it would do that mid install? Battery was 95%+
cheers
rsr1 said:
Hey guys, sorry for another topic, however I actually do know what is wrong with my phone and know it needs to be JTAG repaired..
however... I was wondering if anyone knew the root cause of this (no pun intended).. I was flashing JellyBam v5.0 (custom [email protected]~) and mid installation, phone froze, powered down and is now bricked. Any reason why it would do that mid install? Battery was 95%+
cheers
Click to expand...
Click to collapse
Please state more details. Rom, kernel, modem, odin, cwm, etc
He did. Regardless, none of that info would be relevant/useful in this case anyway, phone's borked.
@OP - Honestly, that's impossible to say. Something hardware related in the phone, something simple like the battery contacts not making a proper connection, something on the PC side even (temporary issue with the connection b/w the PC & phone) ? The possibilities are endless.
Have it looked at by a JTAG repairer & if that can't be done, maybe try and source a motherboard from a donor phone (broken screen or whatever). That will be the cheaper option than having Samsung replace the MB if it can't be JTAG'd, even if you pay a local mobile repair shop to install the 'new' MB (if you're not confident enough to DIY).
seanwong98 said:
Please state more details. Rom, kernel, modem, odin, cwm, etc
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Click to collapse
MistahBungle said:
He did. Regardless, none of that info would be relevant/useful in this case anyway, phone's borked.
@OP - Honestly, that's impossible to say. Something hardware related in the phone, something simple like the battery contacts not making a proper connection, something on the PC side even (temporary issue with the connection b/w the PC & phone) ? The possibilities are endless.
Have it looked at by a JTAG repairer & if that can't be done, maybe try and source a motherboard from a donor phone (broken screen or whatever). That will be the cheaper option than having Samsung replace the MB if it can't be JTAG'd, even if you pay a local mobile repair shop to install the 'new' MB (if you're not confident enough to DIY).
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Click to collapse
Yeah you are right it could be anything happening within the phone without my knowledge, luckily phone was connected to mains when i was flashing using CWM so no problems there, but i don't think i will find the reason why it actually happened as you said the possibilities are endless
I'm trying to get in touch with a place that does JTAG repairs at the moment, however im just scared they say it can't be done. Havent really got the money to fork out for a new MB. I bought the phone second hand last year (april) where i was told it was only 3-4weeks old however had no old purchase details. Is there any way for me to check if the warranty is still valid or does it become void after resale? Thanks
There used to be an online warranty checker on one of Samsung's regional websites (can't remember which, maybe someone else does ?) where you could put the serial number in & get the warranty end date, but I recall people on here saying it either went away or didn't work anymore at some point last year.
But I doubt you'd get warranty service without the original receipt anyway, and even if you had it, I'm not sure the warranty is transferable beyond the original purchaser (Someone else please correct me if they know of cases where the warranty has been honoured regardless, I realise this might vary from country to country).
Unless the phone has physical damage as opposed to the NAND simply being scrambled beyond all recognition which normally happens when a flash goes wrong like that, you'd probably expect it to be JTAG'able.
If it's not, as I said in my PP, a board from a 'donor' phone would be much cheaper to both buy/have installed than paying a Samsung authorised repairer to put a new MB in (apparently they charge in the vicinity of half what a new phone would cost retail).
Edit - Re: getting a 'donor' phone for the MB, here's an example of what I'm talking about; no doubt you'll probably pick one up cheaper, just thought I'd give you an example of what to look for if you end up needing to go down that path.
rsr1 said:
-SNIP-
I'm trying to get in touch with a place that does JTAG repairs at the moment, however im just scared they say it can't be done. Havent really got the money to fork out for a new MB. I bought the phone second hand last year (april) where i was told it was only 3-4weeks old however had no old purchase details. Is there any way for me to check if the warranty is still valid or does it become void after resale? Thanks
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Click to collapse
MistahBungle said:
There used to be an online warranty checker on one of Samsung's regional websites (can't remember which, maybe someone else does ?) where you could put the serial number in & get the warranty end date, but I recall people on here saying it either went away or didn't work anymore at some point last year.
But I doubt you'd get warranty service without the original receipt anyway, and even if you had it, I'm not sure the warranty is transferable beyond the original purchaser (Someone else please correct me if they know of cases where the warranty has been honoured regardless, I realise this might vary from country to country).
Unless the phone has physical damage as opposed to the NAND simply being scrambled beyond all recognition which normally happens when a flash goes wrong like that, you'd probably expect it to be JTAG'able.
If it's not, as I said in my PP, a board from a 'donor' phone would be much cheaper to both buy/have installed than paying a Samsung authorised repairer to put a new MB in (apparently they charge in the vicinity of half what a new phone would cost retail).
Edit - Re: getting a 'donor' phone for the MB, here's an example of what I'm talking about; no doubt you'll probably pick one up cheaper, just thought I'd give you an example of what to look for if you end up needing to go down that path.
Click to expand...
Click to collapse
I think you're right on that one, if i don't even have proof of purchase then I don't think warranty will be valid. Thanks anyway on that behalf. Yeah it is only that one issue nothing else is wrong physically so i am hoping for the best and do believe a JTAG should get me out of this situation without a problem (fingers crossed).
On the topic of a replacement motherboard thank you very much for pointing me in the right direction if JTAG fails. Buying a cheap phone as such is a great idea and taking a working motherboard for a lot cheaper than RRP is wonderful.
Thankyou very much for your input & help ::highfive:
I have the EXACT same problem...
the ivelstre
Simmyen said:
I have the EXACT same problem...
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Click to collapse
It happened to both of us whilst installing JellyBam v5, so surely there must be a problem with the ROM? We encountered the exact same issue 100% and are both left in the same position now due to the ROM
rsr1 said:
It happened to both of us whilst installing JellyBam v5, so surely there must be a problem with the ROM? We encountered the exact same issue 100% and are both left in the same position now due to the ROM
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Click to collapse
I have the exact same problem yeah, but i know a friend of mine who used the same ROM as we did.. it worked for him though
Always try a Jig before JTAG, no harm there.
If warrantu isn't voided, make sure it's really bricked so you can claim it with the "I was updating it via wifi and dropped dead" rutine.
No probs. Just sorry we couldn't be of more help. Best of luck (Hope it ends up being easily JTAG'able for you).
rsr1 said:
-SNIP-
Thankyou very much for your input & help ::highfive:
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