First i want to ask if i the phone must be rooted before installing ClockWorkMod Recovery 5.5.0.4 - "v1.5"
I have installed the samsung usb drivers and ADB drivers and enabled usb debugging on phone. I tried to flash ClockWorkMod Recovery 5.5.0.4 - "v1.5" following the instructions on the forum but when all was finished in odin and the icon went green (PASS) and the phone rebooted i powered it off and then powered it on with vol up + power + home but the phone went to the Android system recovery and not to the ClockWorkMod Recovery
If you flash with odin correctly HOLDING home + vol up + power should get you to CWM recovery , where you can install SU access (root)
If not, try first to turn off device , take out battery , insert it again and then reboot with buttons hold. if STILL nothing try to flash with odin again
I managed to install the CF-Root-SGS3-v6.0 with odin v3.04 and tested it works fine but still no ClockWorkMod Recovery. I tried to flash agian the CF-SGS3-CWM-v5.5-v1.5 with odin v3.04 and same problem. when all the process is finished and i go to recovery menu it shows the Android system recovery
weird , have you tried popping out the battery for a couple of secs ?
yes
Try the toolkit.
can you tell me step by step instruction for the toolkit because it's a little bit confusing? Which option should i choose if i want to install ClockworkMod Recovery?
alex1986cy said:
can you tell me step by step instruction for the toolkit because it's a little bit confusing? Which option should i choose if i want to install ClockworkMod Recovery?
Click to expand...
Click to collapse
when booted to android and usb connected, open toolkit v.2 and push 4 and simply follow the instructions written on the screen. it is really easy, hope it works now for u
With CWM Touch i will be able to install omega rom from sdcard?
alex1986cy said:
With CWM Touch i will be able to install omega rom from sdcard?
Click to expand...
Click to collapse
Yes.
tried option 4 and still the same problem. Is there a possibility that the problem happens because i don't have sim card installed to the phone yet?
Is it possible to flash the ClockWorkMod Recovery from mobile odin pro?
problem solved i flashed the recovery using mobile odin pro
i had a similar issue when i rooted using CF Root. i ended up updating Odin to 3.04 and using CF Root 6.3, worked a treat.
I'm having the same issue. I've tried the toolkit on my windows machine (option 4). Then tried Heimdall on my mac and got the same results - No CWM and only stock recovery. Oddly enough, my Odin mode says "custom" for binary (count 6) and system status.
Coming from an HTC phone with fastboot I'm used to ./fastboot and ./adb'ing :O
Related
Have been trying to install I9100XXLSJ in rooted SGSII that had I9100ZSKG2 in it. I did a data/factory reset. The phone goes into Android recovery mode <3e> which I understand is a problem. Using SuperOneClick I confirm the phone is rooted and cable is working. So I attempt to get CWM working again by reinstalling. Using either Oden 1.85 or 4.43 I follow the instructions. It appears as though Odin cannot see the phone and gets stuck at <ID:0/010>SetupConnection..
Also I had seen some instructions to get ROM Manager via the Playstore, etc. However I then also discover I have lost any sort of input device, and there is no Swype listed in the apps either, even under disabled apps. So I cannot enter anything when I reboot into the phone either.
So after 2 days and dozens of pages I'm looking for any suggestions.
Ist of all do not use rom manager unless the rom specifically requests it as sgs2 does not like it.
using odin flash siyah kernal 4.1.5 which will root your phone and install cwm. use this http://www.gokhanmoral.com/public/files/siyahkernel/v4/Siyah-s2-v4.1.5.tar
then using the cable and root directory of your computer which should see the phone drives as usb removeable drive copy the rom zip fileadded link on your sdcard.
then using volume up + home key + power boot into cwm recovery mode.
use install zip, install from sdcard, navigate to where the zip file is, click on it say yes.
let it install, then cleck go back, reboot system now and your done and the rom should be properly installed.
Cosmic Blue said:
Ist of all do not use rom manager unless the rom specifically requests it as sgs2 does not like it.
using odin flash siyah kernal 4.1.5 which will root your phone and install cwm. use this
then using the cable and root directory of your computer which should see the phone drives as usb removeable drive copy the rom zip fileadded link on your sdcard.
then using volume up + home key + power boot into cwm recovery mode.
use install zip, install from sdcard, navigate to where the zip file is, click on it say yes.
let it install, then cleck go back, reboot system now and your done and the rom should be properly installed.
Click to expand...
Click to collapse
THanks for that. I tried to do that. I get the message "E:Unable to open /sdcard/selfu (no such file or directory). Again, the problem appears to be that the phone goes into system recovery 3e and not CWM when I press volume up + home key + power
I am trying to install a stock or custom recovery mode for the time being. I have lost the recovery mode trying to install a custom ROM. Now no matter what I do, I just can't install a recovery mode.
CWM - odin's progress bar is stuck on 0%
TWRP - odin crashes after you click start on the program
Installing from SD Card - soft bricks the phone since it will force into recovery mode.
I truly need a lot of help and would appreciate any assistance or someone to message to guide me step by step. Thanks.
birkinx said:
I am trying to install a stock or custom recovery mode for the time being. I have lost the recovery mode trying to install a custom ROM. Now no matter what I do, I just can't install a recovery mode.
CWM - odin's progress bar is stuck on 0%
TWRP - odin crashes after you click start on the program
Installing from SD Card - soft bricks the phone since it will force into recovery mode.
I truly need a lot of help and would appreciate any assistance or someone to message to guide me step by step. Thanks.
Click to expand...
Click to collapse
Have you tried starting over from scratch? In other words reinstall factory software, root, etc.......
birkinx said:
I am trying to install a stock or custom recovery mode for the time being. I have lost the recovery mode trying to install a custom ROM. Now no matter what I do, I just can't install a recovery mode.
CWM - odin's progress bar is stuck on 0%
TWRP - odin crashes after you click start on the program
Installing from SD Card - soft bricks the phone since it will force into recovery mode.
I truly need a lot of help and would appreciate any assistance or someone to message to guide me step by step. Thanks.
Click to expand...
Click to collapse
Just in case -- flashing with Odin may require that you are using the stock Samsung USB cable. Are you?
Everything on it is still factory stock, except it is rooted which has been working properly for some time. Worst case scenario I might have to redo this. This is my first custom rom installation basically.
It's the stock USB cable that came with the Note. And I also tried different USB ports.
birkinx said:
Everything on it is still factory stock, except it is rooted which has been working properly for some time. Worst case scenario I might have to redo this. This is my first custom rom installation basically.
It's the stock USB cable that came with the Note. And I also tried different USB ports.
Click to expand...
Click to collapse
What's the exact filename you are trying to flash? I remember when flashing recovery to my Note (AT&T-branded Note), I loaded cwm-touch-i717-120414.tar.md5 into the "PDA" field of Odin version 1.85 and left the check-boxes as-is.
Have you used Odin ever before to flash this phone? I'm wondering if the driver has been installed so your PC can recognize the Odin mode that the phone is in. I recall the driver I used was USB_Driver_for_ATT_I717_Galaxy_Note_v1_3_2200_0.exe
LaZiODROID said:
What's the exact filename you are trying to flash? I remember when flashing recovery to my Note (AT&T-branded Note), I loaded cwm-touch-i717-120414.tar.md5 into the "PDA" field of Odin version 1.85 and left the check-boxes as-is.
Have you used Odin ever before to flash this phone? I'm wondering if the driver has been installed so your PC can recognize the Odin mode that the phone is in. I recall the driver I used was USB_Driver_for_ATT_I717_Galaxy_Note_v1_3_2200_0.exe
Click to expand...
Click to collapse
I've used Odin before to root my phone and had no problems with it. The file names are:
openrecovery-twrp-2.3.1.1-sgh-879.img.tar.md5 (Crashed Odin)
clockworkmod_touch_recovery_5.8.4.3_i717.tar (Odin had no progress)
openrecovery-twrp-2.3.1.1-i717.img.tar.md5 (Crashed Odin)
I can't find any of the latest version of CMW or TWRP for a CM10 installation that works.
Someone correct me if I'm wrong but since you're rooted, can't you install goo manager and have it install the recovery?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Ye you could install it from there or from ROM manager either way though quick ? Is Ur USB cable a good working one? Have you tried attempting the odinizing through another pc? That's for the fella havn issues.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
additionally have a look at this link:
http://rootgalaxynote.com/galaxy-no...y-note-sgh-i717-icsgingerbreadeasiest-method/
I've used it twice and it's very easy to follow. download the zip they have under "sponsored link" and use the Tar in the zip. Also verify that your phone is being seen by your computer, it should display in your device manager as well as show a COM in odin.
USB is fine, no bends, kinks, or frays. The computer recognizes the cord for charging and accessing the phone and the Yellow or Blue COM shows up properly in Odin. I tried the GooManager to install TWRP and it downloads the recovery, says it is installing it and after about 10 minutes goes back to the home screen. No successful installation notification or anything. ROMmanger just fails for me. It shows my recovery as 5.X.X.X and when trying to flash it just hangs on the Flashing popup forever until the screen turns off or a button is press or the screen is touched.
The phone is rooted fine, I just need to put the samsung recovery, twrp, or cwm on it to update it to the latest version to install CM10. Right now there is no recovery mode, just download mode for Odin.
birkinx said:
USB is fine, no bends, kinks, or frays. The computer recognizes the cord for charging and accessing the phone and the Yellow or Blue COM shows up properly in Odin. I tried the GooManager to install TWRP and it downloads the recovery, says it is installing it and after about 10 minutes goes back to the home screen. No successful installation notification or anything. ROMmanger just fails for me. It shows my recovery as 5.X.X.X and when trying to flash it just hangs on the Flashing popup forever until the screen turns off or a button is press or the screen is touched.
The phone is rooted fine, I just need to put the samsung recovery, twrp, or cwm on it to update it to the latest version to install CM10. Right now there is no recovery mode, just download mode for Odin.
Click to expand...
Click to collapse
If you tried installing all those recoveries in odin and failed, I would try starting over from scratch. When people soft brick their phones they go here and follow instructions. That link has an odin .tar prepared with the stock AT&T Kernel, System, and Recovery. Notice it says RECOVERY! After flashing that in odin you should be able to boot into recovery and take over from there.
Try that and report back!
I have an idea...do away with Odin altogether
but it's advanced and could potentially brick you.
Take a tar with the recovery you wanna use and extract that file. Take recovery.img and put it on your sd-card (put it on the internal and external sd-card just to be sure).then connect to pc.
Now Issue the following adb command. I SUGGEST YOU COPY AND PASTE IT, IF YOU TYPE IT WRONG YOU WILL HARD BRICK YOUR PHONE
adb shell dd if=/sdcard/recovery.img of=/dev/block/mmcblk0p22
I AM NOT RESPONSIBLE IF YOU BRICK
CWM TOUCH RECOVERY FOR SAMSUNG GALAXY MEGA 6.3(GT-I9200)
Installation:-
1.Go to Download Mode By Pressing (Volume Down +Home +Power) And Connect Your Phone To PC.
2.Launch Odin v3.09.
3.Browse recovery.tar.md5 as PDA
4.Hit Start and Wait.
5.After Installation Go To CWM (Volume Up +Home +Power).
6.Make Sure That In Odin the Auto Reboot And F.Reset Time Checkboxes Are Selected, Uncheck The Re-Partition And Other Option.
Rooting:-
1.Download UPDATE-SuperSU-v1.34.zip from the download section.
2.Then go to cwm recovery.
3.Then choose install zip and then install UPDATE-SuperSU-v1.34.zip
4.Make sure that you have a cwm backup before doing rooting.
Download Link:-
Odin v3.09- http://d-h.st/UIo
CWM TOUCH RECOVERY - http://d-h.st/7VS
UPDATE-SuperSU-v1.34.zip- http://d-h.st/ikN
I DO NOT TAKE ANY RESPONSIBILITY WHAT HAPPENS TO UR PHONE.
Sorry my bad English, so I made another post format
mingyuehaokong said:
cwm touch recovery for samsung galaxy mega 6.3(gt-i9200)
installation:-
1.go to download mode by pressing (volume down +home +power) and connect your phone to pc.
2.launch odin v3.09.
3.browse recovery.tar.md5 as pda
4.hit start and wait.
5.after installation go to cwm (volume up +home +power).
6.make sure that in odin the auto reboot and f.reset time checkboxes are selected, uncheck the re-partition and other option.
Rooting:-
1.download update-supersu-v1.34.zip from the download section.
2.then go to cwm recovery.
3.then choose install zip and then install update-supersu-v1.34.zip
4.make sure that you have a cwm backup before doing rooting.
Download link:-
odin v3.09- http://d-h.st/uio
cwm touch recovery - http://d-h.st/7vs
update-supersu-v1.34.zip- http://d-h.st/ikn
i do not take any responsibility what happens to ur phone.
Sorry my bad english, so i made another post format
Click to expand...
Click to collapse
have you tried it buddy? The cwm?
Doesn't work or is the same CWM we already have.
I flashed it over the exiting CWM and it looks the same, certainly is not touch activated.
Does this method still show the 2 red lines of code at the top when booting?
Kangburra said:
Doesn't work or is the same CWM we already have.
I flashed it over the exiting CWM and it looks the same, certainly is not touch activated.
Click to expand...
Click to collapse
I'm having an absurd issue with my phone and really would like some expert advice.
I just bought my phone (GT-I9205). Is still all stock. I am trying to install CWM Recovery with ODIN but seems nothing gets flashed into the phone except that I am stuck with the stock Recovery.
USB Drivers correctly installed on my laptop and the flash process seems successful under ODIN (..tar file upload to phone goes smooth and and then phone successfully resets). But when I go back to Recovery mode, actually, nothing was flashed. Same old stock recovery screen. What the hell? Am I doing something wrong in ODIN settings (CWM tar file flashed as PDA and everything else as default), or is my phone crazy?.. I really have no idea whats going on. In fact Ive tried flashing other versions of CWM and same thing happens.
And my stock recovery screen itself has issues problems.. when entering the recovery mode it briefly displays the word ERROR and I get a sad Android guy with a RED explanation mark with the wording NO COMMAND. Totally stuck. I have positively no idea whats going on. Years flashing phones and doing all sorts of things, nothing like this before..
My phone was an open box.. maybe someone did something to it and totally messed it up.. no clue..
please is this valid for the 9205 lte? thankes
pleas delete
I tried this and it worked on the bell version model I527M
The red line when booting will gone if you flash back your kernel. ..stock kernal...
The rooting kernal is to provide su update...
Sent from my GT-I9205
defender007 said:
I tried this and it worked on the bell version model I527M
Click to expand...
Click to collapse
I can also verify this method works with Rogers i527m for recovery and root
work fine for me i have mega 6.3 gt I9200 nice work man thanks
Enviado desde mi GT-I9200 usando Tapatalk 4
I am with Sasktel and i have the SGH-I527M and this cwm recovery and SuperSU work great on this phone..thanks very much for this.
Samsung Mega i9200 rooted successfully and all working fine so far.
Can any help to root the i527 att please
Sent from my SAMSUNG-SGH-I527 using xda premium
I... seem to have an issue. I can't seem to find the USB Debugging mode on my GT-i9200... I literally don't have the option. Or... I'm going crazy.
1. Goto Settings -> About Phone.
2. Goto “Build Number” at the end of the Scroll list.
3. Tap on “Build Number” repeatedly (7 times). On your third tap you should see message indicating that you only have 4 more taps to go to ‘become a developer’.
4. Continue: 4 more taps.
5. Hooray, you are now a ‘Developer’, go back to the Setting page.
6. You should see Developer Option menu item in your setting list now.
7. Open Developer Options and check USB debugging > Ok
Kangburra said:
steps 1-8
Click to expand...
Click to collapse
I actually ended up not needing it, but it's nice to see I wasn't going insane for the time I spent looking for it... Thanks again.
Question
Any New Update for CWM???
I've just updated my I9200 into I9200XXUBMJ4 XSE, and CWM 6.0.3.2 couldn't be used. I flashed via odin and try to boot into and It just say No Command and back to old Stock recovery.
Any ideas???
pikwan80 said:
Any New Update for CWM???
I've just updated my I9200 into I9200XXUBMJ4 XSE, and CWM 6.0.3.2 couldn't be used. I flashed via odin and try to boot into and It just say No Command and back to old Stock recovery.
Any ideas???
Click to expand...
Click to collapse
Not sure on this but did you root your phone since the update..if not try kingoroot and then try flashing the recovery again.
Sent from my SGH-I527M Mega 6.3
On my first firmware I9200 XSE XXUMAEE, I have rooted the device using latest i9200-cwm-recovery(201362118259).tar and superSU 1.51 and works fine, then I reinstall ( flash ) the firmware using the original firmware from sammobile XSE XXUMAEE to restore back everything to receive OTA into XSE XXUBMJ4, when UBMJ4 successfully updated my I9200 I tried to install i9200-cwm-recovery(201362118259).tar and flashed successfully via odin, and I used the usual way to boot into CWM but cannot run and the device run the stock recovery. I've tried last TWRP 2.0.3 and still the same.There is no other way and I flash original I9200 XSE XXUMAEE ( Downgrade ) and clean the device using CWM ( format /system ) then flash again I9200 XXUMAEE. Now I'm still using XXUMAEE and rooted, waiting for the new CWM. This is all my experience. at CWM last log all my i9200 system back to XXUMAEE except bootloader still remain XXUBMJ4.
By the way what is kingoroot??? never heard that.
---------- Post added at 09:31 AM ---------- Previous post was at 09:25 AM ----------
Guys, When I tried XXUBMJ4 on my I9200, it run like android 4.3 have move to sd feature and everything new and consume less RAM. Can't hardly wait for new CWM.
Thanks for the experts who create this CWM.
Love CWM more than TWRP.
I'm following step by step process to root my gt-s5310 using ODIN 3.07. Started from download mode and connect to the PC is no problem at all. ODIN finished with the GREEN PASS. When I tried to open recovery mode, only android recovery mode is open(but malfunctioning, going no where when I press the home button) that recovery mode also don't has "install zip from sd card" option.
My android version is 4.1.2 . Baseband version S5310DXAME2. Kernel version 3.0.15-1521875 [email protected]#1
Please help me to solve the issue. Attached is the recovery mode picture
nadzir said:
I'm following step by step process to root my gt-s5310 using ODIN 3.07. Started from download mode and connect to the PC is no problem at all. ODIN finished with the GREEN PASS. When I tried to open recovery mode, only android recovery mode is open(but malfunctioning, going no where when I press the home button) that recovery mode also don't has "install zip from sd card" option.
My android version is 4.1.2 . Baseband version S5310DXAME2. Kernel version 3.0.15-1521875 [email protected]#1
Please help me to solve the issue. Attached is the recovery mode picture
Click to expand...
Click to collapse
After the successful flash of the CWM file in Odin, do you let it auto reboot? Many Samsung phones have a built in script that checks to see if the recovery partition has been modified and then reapplies the factory recovery file back to it. Try this: Have the phone in hand with fingers on button combo for recovery (most Samsung phones with physical home buttons are typically Home + Volume Up along with Power, but you won't need to do the ) and when it reboots, hit the combo for recovery and it should boot to CWM, then you'll be able to do a nandroid backup and install the stuff you want. If you want to keep the stock rom and CWM recovery, you'll have to get root access and remove the script.
es0tericcha0s said:
After the successful flash of the CWM file in Odin, do you let it auto reboot? Many Samsung phones have a built in script that checks to see if the recovery partition has been modified and then reapplies the factory recovery file back to it. Try this: Have the phone in hand with fingers on button combo for recovery (most Samsung phones with physical home buttons are typically Home + Volume Up along with Power, but you won't need to do the ) and when it reboots, hit the combo for recovery and it should boot to CWM, then you'll be able to do a nandroid backup and install the stuff you want. If you want to keep the stock rom and CWM recovery, you'll have to get root access and remove the script.
Click to expand...
Click to collapse
i cant believe this actually worked!! thank you so much i was about to give up on rooting my gt-s5310
guajojo said:
i cant believe this actually worked!! thank you so much i was about to give up on rooting my gt-s5310
Click to expand...
Click to collapse
I believe it.
Glad all is well. Hope you enjoy!
Where I can find it?
es0tericcha0s said:
After the successful flash of the CWM file in Odin, do you let it auto reboot? Many Samsung phones have a built in script that checks to see if the recovery partition has been modified and then reapplies the factory recovery file back to it. Try this: Have the phone in hand with fingers on button combo for recovery (most Samsung phones with physical home buttons are typically Home + Volume Up along with Power, but you won't need to do the ) and when it reboots, hit the combo for recovery and it should boot to CWM, then you'll be able to do a nandroid backup and install the stuff you want. If you want to keep the stock rom and CWM recovery, you'll have to get root access and remove the script.
Click to expand...
Click to collapse
Where I can find that script to remove it?
Willlldo said:
Where I can find that script to remove it?
Click to expand...
Click to collapse
/system/etc/install-recovery.sh
Still can't make it.
I face the same problem . can you explain how to hit the button correctly ? because i don't understand how to do it. I already follow the step of installing CWM on my gt-s5310. I already install it completely. Every time i hit volume up + home + power button it still enter android recovery mode.. Not CWM. Please help me sir..
How can i install cwm recovery in gt s5310 without odin3
Hey I 'm new here and I need a help let me start from first yesterday i tried to install TransWin Cutom Rom for GT-I8552 I couldnt install cwm recovery by odin method so I rooted my phone first with RootGenius and tried to flash cwm recovery with rashr app this app successfully flashed cwm recovery in my phone and after that a pop up appeared saying that whether i wanted to go to recovery or not so I clicked yes and in a couple of seconds I was in the recovery mode I already had the rom in my extSD so I flashed the rom and when I tried to reboot the system I was booted again in the recovery I guess I was in cwm recovery bootloop so I thought I should try to flash stock rom via odin , I was in the recovery mode so I went to advance options and from there I chose 'reboot to bootloader' and then I was able to enter download mode so I connected my phone to laptop via usb data cable after connecting I opened odin but niether did odin recognize my phone and nor did my laptop it recognizes another phones but not mine than I thought to install another rom in a hope that it would help me so I downloaded DroidWin Rom moved to extSD and flashed it successfully but even that didnt helped me I was again in the cwm recovery bootloop I tried all the "CWM RECOVERY LOOP FIX" available on google but unfortunately all in vain is it some sort of hardware problem or its a software problem anyways whatever it is the main point is WHAT SHOULD I DO NOW TO RECOVER MY PHONE CAN ANYONE PLEASE HELP ME ?
ANY HELP WILL BE GREATLY APPRECIATED
may it help you
Two days before i was too suffering from a bootloop.I was creating lollipop rom for quattro but eventually due to error in updater script while flashing rom my phone got stucked in bootloop, i flash stock rom through odin twice but in vain.But finally i was able to solve it
Plz Follow the steps below
1. Make Sure Battery is fully 100% charge
2. start odin in PC (make sure package is up to date or u can download it from sammobile)
3. Switch to download mode by pressing Volume DOWN + HOME + POWER button:good:
4. connect phone to pc
5. press volume up and then flash stock rom
if above soln wont work then WIPE dalvik cache and WIPE cache partition and then try to flash philz recovery or twrp recovery
tempdhyey said:
Two days before i was too suffering from a bootloop.I was creating lollipop rom for quattro but eventually due to error in updater script while flashing rom my phone got stucked in bootloop, i flash stock rom through odin twice but in vain.But finally i was able to solve it
Plz Follow the steps below
1. Make Sure Battery is fully 100% charge
2. start odin in PC (make sure package is up to date or u can download it from sammobile)
3. Switch to download mode by pressing Volume DOWN + HOME + POWER button:good:
4. connect phone to pc
5. press volume up and then flash stock rom
if above soln wont work then WIPE dalvik cache and WIPE cache partition and then try to flash philz recovery or twrp recovery
Click to expand...
Click to collapse
Hey i tried that too but my phone wasnt detected in odin i tried it in another pc though it didnt worked so how could i flash a rom dude anyways thanks for replying and helping I really appreciate it :good:
Monarch Maisuriya said:
Hey i tried that too but my phone wasnt detected in odin i tried it in another pc though it didnt worked so how could i flash a rom dude anyways thanks for replying and helping I really appreciate it :good:
Click to expand...
Click to collapse
Do you have Kies install in your PC ? ( IF yes ) then plz uninstall it ,as it kill odin functions and wont let it work. But make sure to install device driver ..
Hope it work
tempdhyey said:
Do you have Kies install in your PC ? ( IF yes ) then plz uninstall it ,as it kill odin functions and wont let it work. But make sure to install device driver ..
Hope it work
Click to expand...
Click to collapse
Damn it didnt worked
THANKS for replying:good:
monarch maisuriya said:
damn it didnt worked
thanks for replying:good:
Click to expand...
Click to collapse
i think i should take it to the service center