I've updated my phone to Android 4.0.4 earlier through the PC companion, now i want to repair it through the companion again but it keeps saying: unable to install or start phone software update components. i've tried reinstalling PC companion, turning off firewall and anti-virus and did everything i could find on the internet about it but nothing worked. i tried to update through the Update Service but while synchronizing it says: an unexpected error has occurred. the application will shutdown. what should i do about it?
kobakareli said:
what should i do about it?
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you should wait couple of days, or even try later today. maybe they having trouble with update servers.
sometimes that error come and goes
Madfysh said:
you should wait couple of days, or even try later today. maybe they having trouble with update servers.
sometimes that error come and goes
Click to expand...
Click to collapse
thanks, i'll wait
Madfysh said:
you should wait couple of days, or even try later today. maybe they having trouble with update servers.
sometimes that error come and goes
Click to expand...
Click to collapse
it works now, thank you very much
Related
Please Help
While attempting to update to 2.1 through SEUS, the installation failed, telling me that my battery was too low. The phone is now stuck in flash mode, the SE logo flashes for a brief moment, then I am met by a screen with a phone and an Exclamation Point in a triangle for awhile, then the phone restarts and does it again.
I have obviously tried removing the battery and trying again. SEUS has the same result every time I attempt this. I have also installed PC Companion, and one of two things happen 1) PC Companion completely hangs my Win7 (32bit) machine, or 2) Prepares to repair the phone, and while 'preparing', an error pops up and directs me to the webpage.
Please give me some suggestions, as the phone won't even boot properly at this point. Thanks for all your help!
Update:
I've now tried deleting the contents of the SEUS update directory, to force it to redownload the update, with the same results. I have left the phone to charge.
I have tried the flash file here:
forum.xda-developers.com/showthread.php?t=839011&page=3
and it just scrolls looking for my phone. To be sure, I also tried on another computer with XP, and had the same result.
As a last resort I tried X10FUB (the X10 Unbricker) and it was unable to flash.
I find it hard to believe that by using SEUS as it was intended, performing a genuine update my phone is now a paperweight.
(Unrooted, branded w/ Roger's firmware)
After spending all night plugged into the wall outlet, I wanted to try again this morning.
SEUS - update installs to about 98%, then fails.
PCCompanion - Reinstalled it this morning, direct from SE homepage. While attempting to repair, on the Prepare tab I get an error: "Unable to install or start phone software update components." The weird thing is, this error happens regardless of if the phone is connected or not.
Can anyone shed some light on this matter? It'd be appreciated!
No one? Really?
...
As another update, I've tried now on another PC, and PC Companion errors out at the exact spot. Clearly there's something wrong with this software.
Someone must have some ideas for me... SE's only response was to try another computer, although I think they just wanted me off the phone.
To further continue the thread of me talking to myself;
I have now tried SEUS and PCCompanion from two seperate computers with identical results. Clearly an issue with the phone itself, not a software or flashing problem.
I've spoken to my providor, Rogers, and they've agreed to send a replacement phone. Looks like I have to use my old KRZR in the meantime.
Eddie_Brock said:
To further continue the thread of me talking to myself;
I have now tried SEUS and PCCompanion from two seperate computers with identical results. Clearly an issue with the phone itself, not a software or flashing problem.
I've spoken to my providor, Rogers, and they've agreed to send a replacement phone. Looks like I have to use my old KRZR in the meantime.
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Click to collapse
Tried with a different USB cable?
Sent from my X10a using Tapatalk
Ok.. where can i get X10FUB (the X10 Unbricker) from i need it coz my x10 will noot boot... just stuck at the "Sony Ericsson" logo
http://forum.xda-developers.com/showthread.php?t=928343
hi guys,
i am facing a problem while updating my x-ray to android 4.0.4
i connect to pc, i click update then it starts updating after the update is downloaded... it shows phone is updating then my phone switches off and it shows green light indication and
on my laptop it shows found new hardware SEMC FLASH DEVICE and after 2 secs my laptop hangs...
'
i tried 2 to 3 times the same thing happened all the time.
can any please tell what is the problem here..
i also reset the phone and tried but not able to solve the problem.
please tell me what to do.
Did you follow the instructions for the update process? What program are you using to update your phone? I suggest you use SUS (sony update service, download it from the official website here http://www.sonymobile.com/global-en/tools/update-service/
The phone should be turned off. Follow carefully the instructions the program will give you.
Than report back if you have any other issue.
regards
nebrA
were you really following instructions? and were you really prepared to do it?
I've flashed 4.0.4 on top of 4.0.3 without any issues
manojksm said:
hi guys,
i am facing a problem while updating my x-ray to android 4.0.4
i connect to pc, i click update then it starts updating after the update is downloaded... it shows phone is updating then my phone switches off and it shows green light indication and
on my laptop it shows found new hardware SEMC FLASH DEVICE and after 2 secs my laptop hangs...
'
i tried 2 to 3 times the same thing happened all the time.
can any please tell what is the problem here..
i also reset the phone and tried but not able to solve the problem.
please tell me what to do.
Click to expand...
Click to collapse
Is your laptop running on Windows XP? Because I am facing the same problem as well, so what I did, is run the update on Windows 7 PC.
Maybe you should try that
thank u for your suggestions...
I download Sony update software and tried I still had the same problem so..
I formatted my laptop re- installed drives and then tried to update now there was no problem... now my x- ray is running on android 4.0.4
hi, I have an x10 mini pro, i've been used to flash custom roms on it and if something goes wrong i was always capable of moving back to froyo using pc companion's repair option, but i've been trying today to go back to froyo because a friend of mine bought the cell to me but she doesn't like Cyanogen mod cause it has bugs, so i plugged the phone to pc companion but it doesn't connect my phone, when i press support zone it doens't recognize the device, if i press how to connect a popup comes out, i follow instructions but the "final" option is to update pc companion, but i have the latest version. and that's it, how can i go back to froyo? im currently on gingerDx v021b.
does anyone has the files for flashtool or guide me on how to go back? thanks
plotinus said:
hi, I have an x10 mini pro, i've been used to flash custom roms on it and if something goes wrong i was always capable of moving back to froyo using pc companion's repair option, but i've been trying today to go back to froyo because a friend of mine bought the cell to me but she doesn't like Cyanogen mod cause it has bugs, so i plugged the phone to pc companion but it doesn't connect my phone, when i press support zone it doens't recognize the device, if i press how to connect a popup comes out, i follow instructions but the "final" option is to update pc companion, but i have the latest version. and that's it, how can i go back to froyo? im currently on gingerDx v021b.
does anyone has the files for flashtool or guide me on how to go back? thanks
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Click to collapse
You mean eclair, not froyo
I think you have to go into update phone or something in pc companion then do it from there, it doesn't matter if it recognizes the phone.
If that fails you'll have to use SEUS or flashtool, I'll try finding the files for you
I haven't used PC Companion in a while so I can't give you much advice
x10man
x10man said:
You mean eclair, not froyo
I think you have to go into update phone or something in pc companion then do it from there, it doesn't matter if it recognizes the phone.
If that fails you'll have to use SEUS or flashtool, I'll try finding the files for you
I haven't used PC Companion in a while so I can't give you much advice
x10man
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Oh yeah. Eclair my bad!
Thanks you I'm gonna try it. If you find the files please let me know
SGS2
plotinus said:
Oh yeah. Eclair my bad!
Thanks you I'm gonna try it. If you find the files please let me know
SGS2
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Click to collapse
No luck in finding the files so far but you could follow the guide here and make your own ftf file specific to your operator and country - that will work best aside from PC Companion
x10man
x10man said:
No luck in finding the files so far but you could follow the guide here and make your own ftf file specific to your operator and country - that will work best aside from PC Companion
x10man
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Click to collapse
i'm gonna try, i think latest pc companio (2.1) doesn't have the repair option, cause i remember with older ones i was able to choose repair even with my phone unplugged...
something else, when i open seus, a loading bar apears "checking for updates", but it never gets to the end, just half way and a popup appears: "AN ERROR OCURRED, APPLICATION WILL CLOSE". and it closes... can you help?
plotinus said:
i'm gonna try, i think latest pc companio (2.1) doesn't have the repair option, cause i remember with older ones i was able to choose repair even with my phone unplugged...
something else, when i open seus, a loading bar apears "checking for updates", but it never gets to the end, just half way and a popup appears: "AN ERROR OCURRED, APPLICATION WILL CLOSE". and it closes... can you help?
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Click to collapse
Hmm, no I can't seem to. try running it with admin privileges and maybe XP compatibility mode if you're on vista or 7
x10man
I've manage to do it. Had to use flashtool. Thanks for the help. Thread can be closed
SGS2
Eagerly awaiting JB update for my unlocked, stock I9300 (UK BTU).
Trying to do things "by the book" and using KIES to check for updates.
Yesterday KIES announced that it needed to do some kind of update related to firmware...
Now, whenever I try to connect it reports "failed to retrieve device information" and doesn't connect.
I've tried re-installing KIES, and it managed to connect once, after which I get the same message whenever I try again.
I've tried disabling antivirus etc and using their connection troubleshooter, all to no avail.
NOT HAPPY; very bad time for this to happen.
OS is windows 7 64 bit.
Anyone else with the same problem? Ideas?
Thanks
fasty said:
Eagerly awaiting JB update for my unlocked, stock I9300 (UK BTU).
Trying to do things "by the book" and using KIES to check for updates.
Yesterday KIES announced that it needed to do some kind of update related to firmware...
Now, whenever I try to connect it reports "failed to retrieve device information" and doesn't connect.
I've tried re-installing KIES, and it managed to connect once, after which I get the same message whenever I try again.
I've tried disabling antivirus etc and using their connection troubleshooter, all to no avail.
NOT HAPPY; very bad time for this to happen.
OS is windows 7 64 bit.
Anyone else with the same problem? Ideas?
Thanks
Click to expand...
Click to collapse
same think happened to me with KIES. I managed to fix it by couple of times applying that fix connectivity problems thingy from the menu. I've had to reboot the phone too.
You might also want to try re-installing samsung drivers for
nolovelust said:
same think happened to me with KIES. I managed to fix it by couple of times applying that fix connectivity problems thingy from the menu. I've had to reboot the phone too.
You might also want to try re-installing samsung drivers for
Click to expand...
Click to collapse
Thanks for the advice. I tried re-installing KIES and the drivers but it only connected once after their "necessary update"
I'm sure that it's this latest KIES update that has screwed it; was fine until today.
When I tried the troubleshooting wizard, it then told me it was an incompatible phone ;-(
Hopefully if it's a common problem, Samsung might eventually recognise and fix it.
I heard KIES was flakey, now I know :laugh:
OK, I think that I have hopefully found a solution.
I started KIES by right-clicking the icon and chosing "run as administrator" instead of the usual way.
Now everything seems back to normal.
I suspect that their "update" may have messed up access rights in some way beyond my understanding:laugh:
Now it apparently connects consistently OK in the usual way.
I have the same problem driving me mad!
For some reason I can't update OTA I get this message
So I thought hey might try that program kies heard the updates are better too because they do a clean install of them. But it is horrendous!!
I want my update!
Sent from my GT-I9300 using xda app-developers app
After much struggle I tried the run as admin a few times. And it worked once! Just got the update I am blown away how good it is soo far!
I hope everyone gets it soon
Sent from my GT-I9300 using xda app-developers app
Hi.
I rooted my phone about two weeks ago using LGpwn and I noticed that I couldn't connect to google play anymore, and also, I couldn't connect my phone to the pc anymore ( i could only charge it).
SO i tought that a factory reset would most likely solve my problem.
Sadly, that was not the case, as the problems are still there.
My phone is an P760, running on android 4.1.2, software version p76020i, and the google play version is 4.4.22
Any help would be much appreciated. Thank you!
muresan_radu said:
Hi.
I rooted my phone about two weeks ago using LGpwn and I noticed that I couldn't connect to google play anymore, and also, I couldn't connect my phone to the pc anymore ( i could only charge it).
SO i tought that a factory reset would most likely solve my problem.
Sadly, that was not the case, as the problems are still there.
My phone is an P760, running on android 4.1.2, software version p76020i, and the google play version is 4.4.22
Any help would be much appreciated. Thank you!
Click to expand...
Click to collapse
For connectivity problem try uninstalling drives then restart computer and reinstall drivers (or change USB port)...
aod990 said:
For connectivity problem try uninstalling drives then restart computer and reinstall drivers (or change USB port)...
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Click to collapse
Thank you, but unfortunately i have already tried that, and it does not work.
Try removing your battery for 15-20 sec and then turning your phone on and connecting it to PC.
You should work something out and as last resort try offline flashing...
aod990 said:
Try removing your battery for 15-20 sec and then turning your phone on and connecting it to PC.
You should work something out and as last resort try offline flashing...
Click to expand...
Click to collapse
Nope, google play still doesn't work, but for some reason, i can now connect it to the pc, which is weird, because i tried it with the same cable, same drivers, and the same usb port.
If you can, reinstall giggle play store. Otherwise reinstall ROM. Your update probably had some proponents while updating
Sent from my LG-P769 using xda-developers app. 'tis the season to give thanks so push the button already!
I had same issues with connecting phone with PC and removing battery always worked for me
And for google play:
If you can, reinstall giggle play store. Otherwise reinstall ROM. Your update probably had some proponents while updating
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