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Anybody spoken to Voda today? I was told (around 11.30) that they would take my order (upgrade) for possible delivery tomorrow. Haven't had any updates as yet about despatch - and it's 4.30 .
I'm pathetically desperate to get my hands on it, especially after playing with one last Saturday.
Just wondered what news other Voda peeps are getting? (I'm on a business contract, btw).
Really? You managed to get them to give you a phone?
I just got off the phone with them and the lady said that they will be getting them on the 19th May. So no price plans until then and im on a business contract as well!
What sort of contract did you manage to get?
Im planning to head to the town tomorrow and see what cpw and p4u can offer in terms on upgrades!
Bhav
No, I haven't got one.
What a horrible mess Voda's ordering system is! Yesterday they said I'd get one today. Then, having had no confirmation, I called. They apologised and said all the stock had gone out and I'd been missed. (They gave me ten quid for my trouble). Then they called back and said I'd be best going to a store. Except I can't find a store with any stock! (Oh, and you can't call a store, 'cos they don't have numbers. That would be fine, except Vodafone can't tell you about store-stock over the phone).
I've just called them again, and all I can do is call back every day. If there's stock on the system, they'll send one. If not, tough luck. The (very nice) woman I just spoke to explained their system and it's absolutely bonkers. Not her fault, but someone needs a good slap.
Meanwhile, P4U (which is literally next door to my local Vodashoppe) has tons in stock. Except they won't do an upgrade. I have to change tariff/provider, and my deal is too good to lose (unlimited landline and unlimited Internet).
Heigh-ho... Do let me know what's going on with you...
I managed to get mine today on Vodafone contract, but through phones4U instead.
Are you saying that P4U did an upgrade but let you stay on the same contract and provider?
Congrats on getting one, btw.
Hey guys, so I've been to three AT&T stores, and called 611 multiple times trying to pre order this phone. I can't do it online because of my upgrade date, which is 10 days after the phone comes out. So I am stuck and can't pre order it.
Do you guys think that AT&T will have the phone in stock on launch day? It comes out on a Sunday and my local store opens at 11 on sunday. If i go there when they open I should be able to pick one up right?
I know there are many AT&T employees on here, so I am just wondering.
When I got my iphone 4, I was able to get it from AT&T on their launch day without having to pre order. I just walked in and they took my name down and had me come back in 3 hours when the phone arrived and I was able to get it.
I have doubts that this phone will sell as much as the iphone, so its a pretty safe bet that I can walk in and pick up the white version of the phone right? Or should I keep trying to call and pre order. The 2 day difference is no big deal for me, and I am worried about pre-ordering and having it get delayed, and actually getting the phone a week later.
Just call 611 and talk to orders and service and describe slowly everything , you can do it, I was in the same boat as you,
Sent from my HTC PH39100 using xda premium
Plus when you pre order it, you get that two extra days
Sent from my HTC PH39100 using xda premium
If you are due for the upgrade on the 29th, you're fine.
As long as you're in the same calendar month as your upgrade.
Just do it in a store and pre order there.
My upgrade date was the 29th of this month as well and I was able to go to the store and do the upgrade. Just hang in there...some of the stores are either unwilling or more likely...not aware of how to place the order itself.
But the issue of the upgrade not until the 29th is something that they all should know how to override (and will).
Good Luck!
geoldr said:
Hey guys, so I've been to three AT&T stores, and called 611 multiple times trying to pre order this phone. I can't do it online because of my upgrade date, which is 10 days after the phone comes out. So I am stuck and can't pre order it.
Do you guys think that AT&T will have the phone in stock on launch day? It comes out on a Sunday and my local store opens at 11 on sunday. If i go there when they open I should be able to pick one up right?
I know there are many AT&T employees on here, so I am just wondering.
When I got my iphone 4, I was able to get it from AT&T on their launch day without having to pre order. I just walked in and they took my name down and had me come back in 3 hours when the phone arrived and I was able to get it.
I have doubts that this phone will sell as much as the iphone, so its a pretty safe bet that I can walk in and pick up the white version of the phone right? Or should I keep trying to call and pre order. The 2 day difference is no big deal for me, and I am worried about pre-ordering and having it get delayed, and actually getting the phone a week later.
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at corp stores, im pretty sure they let you upgrade if you are within 4 weeks from your upgrade date, the can override the upgrade date,so in your case you should be fine, not sure why they aren't letting you upgrade. btw my friend upgraded for 299, his eligibility was 14 days after.he did it online dho. but in any case im pretty sure you will be able tp pick up one on or after launch date,if not,therz always bestbuy.. best of luck!
The problem with the upgrade is getting it online. Its only letting me get it by adding a new line.
But like I said, I can't do it in the stores because I have been to three of the corporate stores in my area, and giving them the SKU numbers, they are still not able to pre order it because it is not in their systems.
Ive talked to two different people on 611 and they said the same thing. Its no problem to override the date, however, the phone is not in the system.
I will try calling in again today.
EDIT:
Just called 611.
Same thing, not in the system, cant do anything about it. He said he cant enter the SKU number, and that it only shows phones that ship now.
But he did try really hard to get me to upgrade my home TV and internet service.
This is some terrible customer service, if I didn't upgrade a line on my account 2 months ago, id be thinking of going to Verizon.
In the meantime I will just wait for release and hope they have it in stock.
They should have it at every corprate store , the numbers will nit be that much.
I'm not sure where you guys live, but I called the fourth AT&T store 30 miles away, and they also said its online only
Idk I guess the AT&T stores here are bad
geoldr said:
I'm not sure where you guys live, but I called the fourth AT&T store 30 miles away, and they also said its online only
Idk I guess the AT&T stores here are bad
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I asked the day before pre-orders started and the AT&T employee told me that the best information is online and she had no idea what's a Galaxy Note
Dang . . . when I walked in the girl said "How can I help you today?"
"Yea, I'd like to do a preorder for an upgrade on one of my lines."
"Oh, ok, for the Note right? I can help you right over here."
CradleRob said:
My upgrade date was the 29th of this month as well and I was able to go to the store and do the upgrade. Just hang in there...some of the stores are either unwilling or more likely...not aware of how to place the order itself.
But the issue of the upgrade not until the 29th is something that they all should know how to override (and will).
Good Luck!
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Actually they released an alert less than a week ago saying not to override any Feb 29th upgrades because it was a leap year system glitch. It is really supposed to be March 1st upgrade eligible. So unless you get a rep who doesn't pay attention and read notices, then you won't always get lucky and get an override.
- Dan
---------- Post added at 06:20 PM ---------- Previous post was at 06:18 PM ----------
LiquidArrogance said:
Dang . . . when I walked in the girl said "How can I help you today?"
"Yea, I'd like to do a preorder for an upgrade on one of my lines."
"Oh, ok, for the Note right? I can help you right over here."
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It's prob just an assumption lol... The note is the only phone we can preorder right now, so it kinda makes it easy to assume.
firemedic1343 said:
I asked the day before pre-orders started and the AT&T employee told me that the best information is online and she had no idea what's a Galaxy Note
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This is what they told me over the phone too that they've never heard of the note.
geoldr said:
This is what they told me over the phone too that they've never heard of the note.
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Sad. They're required to learn about it. We've had information on it in our systems since late January I think.
hey, this is what's happening with mine. A week ago from today, I've placed an online order through attwireless which had cost me 300 plus tax. However,right after i've submitted my order, I ended up on the bestbuy websites advertising their $50 giftcard with its upgrade plan. so i've decided to call back at&t to cancel my order within 24 hours. when i got a chance to talk to the lady i was surprised because she couldn't cancel my order since it's in the "process" and she just told me to send the phone back once i receive it. This order was done on last tuesday, Feb 8th and it's hilarious that i couldn't even get it to cancel the shipment the day after, since it was TOO late. So what the heck, i just went to the BBM and preordered mine.
right now, i have a galaxy note package right on my desk sent by at&t but when i see my bank account, i do not see anything debitted by at&t yet. i've been talking to 4 diff. reps and they all say they charge your account right away at the checkout page. Apparently, they don't know what's going on with my status. Only exception was the iphone, she says, which had taken extra 7days to charge the customers.
but my question is will I be able to sign a contract on sunday when i go pick up my galaxy note with BBM even i have the actual note in my position from att?
will their system block me from getting another one? but they didn't even charge me???!!? if that's the case, i guess i have to send it back before sunday so i don't have any trouble getting mine at BBT.
since, att has 30 days return policy, i was maybe thinking about keeping it til i see the "-317.99" on the bank statement.
what do you think guys? should i take the risk?
I would suggest you be honest and just return the ATT phone.
Knowing AT&T, they will charge you. Maybe not right off the bat but they'll find another way like your monthly bill.
if you return the phone, it will take another 5 days to make a reversal or to cancel your phone/line upgrade before you can apply for another phone/line upgrade, so if you have plans of returning the phone, return it asap.
from ATT:
We will get you. We will track you with GPS and send warnings and even access your camera and watch you.
And we are just getting started.
Thanks for shopping AT&T !
If your contract has not been reversed, you will not be able to buy a 2nd Note at the 2 year price.
If however you ARE able to for whatever reason, keep the AT&T phone. See what happens.
Worst case scenario you get charged for it. If so, go to any AT&T store and return it. Easy as that.
They won't add it to your monthly bill.
Tried to get the a GS2, but I can't due to trying to get a phone back in November when they had a similar deal. In November of 2011, I had ordered a GS2, but realized I would still have an ETF from T-Mobile, so I had the phone shipment turned around. I never received the phone, canceled the Sprint account, and as far as Sprint is concerned, I should be able to get a phone with a new activation, but Amazon's system will not let me. According to the Amazon representative I spoke with, because I had setup a Sprint account through them in the past, I can never again get a Sprint promotion through them. Sprint is the only carrier they have this problem with, and they cannot fix it either. So even if I had not canceled the order the next day, since I had previously setup a Sprint account through Amazon, I'll never be able to partake in any Sprint promotion on Amazon again... EVER! They now have a similar promotion going on right now that I'm unable to take advantage of.
I'm posting this around to various sites in the hopes that someone out there may know of a possible solution, Sprint says there is no way that they can offer me the same deal as Amazon, I'd still have to pay $199 for the phone.
so what is your complaining?
The deal was specific @ Amazon in November 2011, you decided not to get it and now you want it for the price that offered in November of last year?
votinh said:
so what is your complaining?
The deal was specific @ Amazon in November 2011, you decided not to get it and now you want it for the price that offered in November of last year?
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They have a similar promotion going on right now. Spring 4G phones for $0.01 with no activation fee.
garfnodie said:
They have a similar promotion going on right now. Spring 4G phones for $0.01 with no activation fee.
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Oh, didn't know that, my bad, apologize to you.
Honestly, I think they, Amazon, should get you that.
Maybe they still get mad at your return earlier.
Try again and see what happen, maybe you get a nicer CSR.
votinh said:
Oh, didn't know that, my bad, apologize to you.
Honestly, I think they, Amazon, should get you that.
Maybe they still get mad at your return earlier.
Try again and see what happen, maybe you get a nicer CSR.
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The CSR I spoke to was really nice, she said it was a problem with their system and Sprint. Whenever you order a phone, you have to give it your SSN for credit check, and once a particular SSN has ordered any Sprint phone through Amazon, promotion or not, that same SSN can never, ever get a Sprint phone again through Amazon, and there is currently no way to fix it. All the other carriers simply have a 60 or 90 day wait time between orders, Sprint is the only where it's a one time only thing.
I'm due for an upgrade on June 1 and spoke with someone in Sprint's Telesales who said I can upgrade early on May 18 but I have to call on May 18 to order and can't preorder before that. Fair enough. Since I won't be preordering, is there any better deal out there than just ordering straight through Sprint? Wirefly seems to be a lost cause at this point (newer preorders are showing multiple weeks behind) and Best Buy's free $50 gift card is only available for preorders according to their online chat. Amazon is showing backordered and might not have any discount over Sprint once preorders end (or if they do, they'll probably be a few weeks backordered)
Any thoughts? I'm inclined to just bite the bullet, order through Sprint Telesales at 12:01 AM on the 18th and probably get it delivered by Monday or Tuesday. The $199 + activation + shipping + tax will probably work out to $250 or so... Since I work all day on Friday, I might be able to pick up one in a store on Saturday but it's pretty likely the stores won't actually have any in stock (just like for 3 months after the OG EVO launch), so getting one shipped from Sprint seems to be the best option (aside from being patient and waiting a few weeks for a better deal to crop up!). What do y'all think?
I pre-ordered mine through BB last friday and the sales person said I was only 1 out of 12 that pre-ordered the phone so far. I doubt the phone will be sold out atleast not where I live. Especially being sold out at Sprint, seems like Sprint is the last place people are going to get the phone.
OK, good to know. I just remember my endless saga 2 years ago (two months after the OG EVO was released) of calling every Sprint store within 10 miles (and I live in NYC so that's a lot of stores!) and how every single one was sold out and only got a handful of new phones per week. Maybe Sprint has fixed their distribution system since then. I don't think I'd be saving anything by going with Best Buy though without a preorder...
If you get it from WF you'll get a better price...
EDIT: Just re-read the OP, sorry.. Yeah they're way behind.
$50 cheaper through amazon and also doesn't have an activation fee(we'll see).