[Q] Is it time to replace my new EVO LTE? - Sprint HTC EVO 4G LTE

So i got my new EVO LTE June 3 . Every thing seemed to be going smooth until i started to notice like a red flashing square everytime a page was loading in cluding pictures,music,and videos.Next when im on a call and take the phone away from my face the screen wont turn on it stays black! And now im noticing that the camera doesn't focus to well! Any suggestions on what to do thanks.

NESECITOTUAYUDA said:
So i got my new EVO LTE June 3 . Every thing seemed to be going smooth until i started to notice like a red flashing square everytime a page was loading in cluding pictures,music,and videos.Next when im on a call and take the phone away from my face the screen wont turn on it stays black! And now im noticing that the camera doesn't focus to well! Any suggestions on what to do thanks.
Click to expand...
Click to collapse
do u have a screen protector on it?? cause i saw that for some people it was the screen protector messing with the sensor..

If I were you I'll just take it back where ever you got it from and get a new 1
Sent from my EVO using xda app-developers app

Well, for the red square flashing....that's a setting in developer options. Make sure "strict mode enabled" is unchecked. And as far as the screen not turning back on after a call or during.....like the other guy said, do u have a screen cover?? That could be a cause.
Troubleshoot your problems before you prematurely freak out and return this awesome phone.
Sent from my EVO using xda premium

Related

[Q] anyone else notice!!??

has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.

Screen flickering, anyone else?

I've had my Evo for 1.5 weeks now and last Thursday I started having an odd flickering issue with the screen. On any light colors, ie pictures, lighter app backgrounds...you can see the colors flickering as if the refresh rate isn't quick enough. It's not the whole screen, only the area of color that the screen doesn't like. It started with only on max brightness, but now I can notice it on 50% brightness. I'm assuming this isn't normal and I should exchange my phone? Thanks.
Completely stock rom unrooted.
Sounds like bad backlight, replace.
I have noticed this as well. Especially going to the Play Store. The odd part is that it doesn't show up within games, at least for me.
If you turn off auto backlight does it happen? I think I see what appears to be flicker but it is the backlight adjusting. Happens when I first turn the screen on as the weather comes in. Also, it happens when I go back and forth from my messaging app to the homescreen. It is like the backlight is adjusting the brightness slightly. If I turn off auto brightness I get nothing.
Evo_Shift said:
If you turn off auto backlight does it happen? I think I see what appears to be flicker but it is the backlight adjusting. Happens when I first turn the screen on as the weather comes in. Also, it happens when I go back and forth from my messaging app to the homescreen. It is like the backlight is adjusting the brightness slightly. If I turn off auto brightness I get nothing.
Click to expand...
Click to collapse
Mine is not set on auto. It does it when I manually set it to around 60 percent or higher. It's not obnoxious but it is obvious on lighter colors. Light grays, some whites, light blues. Otherwise my phone is perfect and I hesitate to take it back in case a replacement brings a worse problem. I just wonder if it is something that would get worse. It has stayed the same so far.
Sent from my EVO LTE using xda premium
FYI to OP and anyone else who may see the flicker. After doing a little reading it looks like the One X was plagued with this as well. HTC released an OTA that seems to have fixed the issue. You can follow a lot of the progress regarding it here:
http://forum.xda-developers.com/showthread.php?t=1597448
Looks like it was the exact same thing that I have noticed on my device. To save you some reading, you can skip to the last 10 pages or so and see that the update they sent out fixed most peoples issues. Hopefully they will have one pushed for us at some point.
Thanks for the link. so now I don't know if I hold onto my phone and hope for an update, or go and exchange for a new one.
I want to root my phone, but not until this screen flicker is taken care of!
I ONLY have this issue in the stock messaging app. Never any other time! It's so odd. But I'm not worried because of the fact that it's isolated to an app.
Sent from my EVO using XDA
finally i know I'm not crazy!! This has been happening to me too. Hope an OTA will resolve.
I'd say maybe message HTC support and let them know so that if they aren't aware already they will be.
Sent from my EVO LTE using xda premium
diestarbucks said:
I'd say maybe message HTC support and let them know so that if they aren't aware already they will be.
Sent from my EVO LTE using xda premium
Click to expand...
Click to collapse
I went ahead and contacted support, I'll let you know what they say if they get back to me before I leave for vacation tomorrow. I suggest anyone else having an issue do the same.
i get a weird flicker too, but its like the app closes real fast and opens back up at lightning speed.
it doesnt look hardware related, just software.
Gordon Ramsay said:
finally i know I'm not crazy!! This has been happening to me too. Hope an OTA will resolve.
Click to expand...
Click to collapse
Is this happening to you in the messaging app only, or all the time? I wasn't sure who you were responding to.
Sent from my EVO using XDA
PsiPhiDan said:
Is this happening to you in the messaging app only, or all the time? I wasn't sure who you were responding to.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Sry.. more than just messaging
Sent from my EVO using xda premium
There's a setting in the developers options for flickering the screen, check there?
Sent from my EVO using XDA
Rocklee99 said:
There's a setting in the developers options for flickering the screen, check there?
Sent from my EVO using XDA
Click to expand...
Click to collapse
That is a whole different kind of flickering, I think that option is to help induce seizures Thank you though!
PsiPhiDan said:
Is this happening to you in the messaging app only, or all the time? I wasn't sure who you were responding to.
Sent from my EVO using XDA
Click to expand...
Click to collapse
I'm having this issue too. I've only seen it maybe a half dozen times and it's always been while typing a text message if I remember correctly. Mine is just like a brief millisecond blur.
so am I one of the VERY few having this issue? It looks like it's ALL OVER the One X forums, but no one is saying anything here. Most of the replies in this thread don't sound like my issue either, but the majority of the OneX complaints sound exactly like my issue. It's isolated to lighter colors, especially grays. It gets worse as my brightness is turned up. For example, if I look at a picture, only the blues may flicker, while the rest of the picture is solid.
Anyone?
tErbo b00st said:
so am I one of the VERY few having this issue? It looks like it's ALL OVER the One X forums, but no one is saying anything here. Most of the replies in this thread don't sound like my issue either, but the majority of the OneX complaints sound exactly like my issue. It's isolated to lighter colors, especially grays. It gets worse as my brightness is turned up. For example, if I look at a picture, only the blues may flicker, while the rest of the picture is solid.
Anyone?
Click to expand...
Click to collapse
I am having what you are having. I did get a reply back from HTC. It was a generic reply and one of the things they suggested was to do a battery pull. This was an email I sent to the EVO 4G LTE specific thread. I just sort of laughed it off. Mine hasn't become any worse and everything else on my device is perfect, even the color balance settled in, so I just decided to hang on to it and maybe they will fix it in an update like they did with the One X.
great to see a new thread picking up more attention than the one i started. i noticed this on my first evo and replaced it twice! all three had/have the screen flicker. i strongly believe its software related like others have mentioned, so dont give up on it yet

Strange issue

So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Sounds like the proximity sensor, try playing with it in phone settings
thlinx said:
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Put it on speaker phone next time. Cause its the sensor. The sensor is next to the speaker on the top of the phone. So next time just put it on speaker phone
Sent from my EVO using Tapatalk 2
thlinx said:
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You don't have your thumb over the sensor do u? Mine is pretty sensitive as well. If my hand even gets close to the side of the sensor my screen goes black.
This issue has been discussed in the forums before but I can't find the link I was looking for. Apparently this issue w/the proximity sensor was on some, not all, early model HTC EVO 4g LTE's and required you to send bak to manufacture for fix. I have the same issue n this works for me 'most of the time'... Just take your phone away from your ear, in upper lefthand corner wipe screen a few times with thumb/finger. I'm not guaranteeing it will work for you. Like I said, works for me.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=
The U.S government wouldn't lie to us...would they?
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Screen glitch after taking pics **SOLVED!**

**SOLVED** i'm hoping!
it doesn't always happen but I noticed sometimes my screen glitches out after I take a picture and goto view it in gallery. it gets some weird lines through it, and hitting home does nothing. must turn screen off then on for it to return to norm. seems weird... i have force 2d rendering checked in dev options.. going to turn that off now and see if it still does it. but it's a weird little glitch. has anyone else seen this before?
ok I turned off 2d rendering and it still does it. It's as if the screen just fades out into black, and that's that... it's every time you take a pic and then hit the gallery icon to see the last pic.. image sense bug maybe?
Sent from my HTC Droid DNA using Tapatalk 2
--------------
i'm so glad that i think i figured this out.
i had my screen animations set to 0.5x instead of the stock 1.0, which nobody else probably did, that's why even HTC couldn't replicate this problem when i told them. here's a video of what happens when this does it. i'm pretty sure it has to do with screen animations...i hope, anyway.
https://www.dropbox.com/s/x5wwa5557ap1esi/MVI_6579.AVI
I've never had this happen to me before
Sent from my HTC6435LVW using xda app-developers app
it's very weird. it seems as if when you hit the gallery icon, the screen just fades out. now, it's not a screen problem, as it won't happen in any other app, so i don't believe it's hardware. i believe it's just a small little glitch. i've since reset my phone for the first time since friday, so maybe that would fix it, who knows. haven't noticed it yet.
anyone get this yet?? it happens if you quickly tap the gallery icon after taking a pic to review it. the screen fades out and you have to turn screen off then on to work again. touching the screen in this period does things.. like i did the drop down motion when my screen went black, and hit where settings would be. then I shut screen off, turned on, unlocked and bam, i was in settings.
Sent from my HTC Droid DNA using Tapatalk 2
I have tried to replicate this, but cannot.
Sent from my HTC6435LVW using xda premium
damn. i really hope I don't have a bad phone. It doesn't happen always, and it's just a minor annoyance. it seems to me like a software bug switching between the camera and the gallery really quick. i'll make a video ASAP to show ya guys
Sent from my HTC Droid DNA using Tapatalk 2
i'm so glad that i think i figured this out.
i had my screen animations set to 0.5x instead of the stock 1.0, which nobody else probably did, that's why even HTC couldn't replicate this problem when i told them. here's a video of what happens when this does it. i'm pretty sure it has to do with screen animations...i hope, anyway.
https://www.dropbox.com/s/x5wwa5557ap1esi/MVI_6579.AVI

possible screen problem with z ultra 6802 help!!!!

So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
Go to phone > *#*#7378423#*#* > Service test > Display
If the screen is not all white then you have LCD problem.
If all white that's mean your LCD is good,maybe try flash another ROM or factory reset.
Sent from my c680X using XDA premium
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
My XZU has this 1x1 cms 'purple cloud' at top mid center of screen all the time. I see it at the phone boot animation also. Its not captured on screen. So I guess its an LCD burn mark
Its visible only at medium and high brightness on a black background. Not on white background.
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
http://youtu.be/iFnjwzcNcX4
I did a factory reset twice ...and its running the stock rom
Sent from my GT-N8013 using xda app-developers app
LordManhattan said:
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
LordManhattan said:
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
Click to expand...
Click to collapse
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Alright, so it's the same issues as i have, and it's a production error according to Sony, so you'll have to send it in for repair. This is strangly enough only the second case where this happens, that i've read or heard about (including my own Ultra), so it doesn't seem to be that big of an issue. It could simply be an issue on a batch of Ultras that we got. It's a really strange defect though.
Alright, so I got my Ultra back yesterday with a new screen, and the problem is solved. I tested it by leaving it in my refrigerator for about 5 minutes, and there were no signs of slowdowns or other defects, so that's the way to go
Sent from my C6833 using Tapatalk

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