So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Sounds like the proximity sensor, try playing with it in phone settings
thlinx said:
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Put it on speaker phone next time. Cause its the sensor. The sensor is next to the speaker on the top of the phone. So next time just put it on speaker phone
Sent from my EVO using Tapatalk 2
thlinx said:
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You don't have your thumb over the sensor do u? Mine is pretty sensitive as well. If my hand even gets close to the side of the sensor my screen goes black.
This issue has been discussed in the forums before but I can't find the link I was looking for. Apparently this issue w/the proximity sensor was on some, not all, early model HTC EVO 4g LTE's and required you to send bak to manufacture for fix. I have the same issue n this works for me 'most of the time'... Just take your phone away from your ear, in upper lefthand corner wipe screen a few times with thumb/finger. I'm not guaranteeing it will work for you. Like I said, works for me.
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The U.S government wouldn't lie to us...would they?
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Related
I got my Evo 3D on the 24th and loved it. Untill yesterday when I pulled it out of my pocket and hit the power button to turn the screen on nothing happend... Just a black blank screen. I simulated the motions on the screen to unlock it and pressed buttons and could that the phone was doing what it should be doing for where I was pressing but nothing would display. Pulled the battery out a few times and restarted it and still wouldnt display anything. Calls went through could hear texts coming in but no screen display no matter what. Went to the sprint store where I purchased it and they did a quick exchange. Now today I pulled the phone out of my pocket and SAME THING screen is blank and black but the phone is all working just not the display. I droped it off again at the sprint store, this time they have tech's on duty to look at/repair the phone so they said come back in an hour after they open it up. I know for FACT it did not get droped/wet/magnet or anything that you might think could ruin electronics. Anybody else have this happen? I searched the internet and have not seen any reports of this problem but for it to happen to 2 phones in 24hrs is just craziness.
Stop wearing skinny jeans.
Jk, I've never heard if this problem.
DDiaz007 said:
Stop wearing skinny jeans.
Jk, I've never heard if this problem.
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Click to collapse
LMAO...
I ran into an issue like yours too. Pulled the battery and it loaded fine. (I don't rock skinny jeans..lol)
Yesterday I had another issue when i took a picture and the pic I took stayed on the screen and i couldn't use the camera without a reset.
I'll be happy for root when it comes.
{SOUTHERN}
HTC EVO 3D
Had this problem with my og evo just got worse ended up Replacing it
Sent from my PG86100 using XDA App
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.
So I've into this issue lately where at the end of a call the touchscreen will become unresponsive. I basically have to wait for the other person to hang up and then the call to disconnect. Is there a way to force the phone to hang up without the touchscreen working? Or is there a reason why this is happening?
I've been experiencing the same thing. I switched from SOS to CM9 and that did the trick. I am just assuming that it was the launcher but not sure. What is your setup?
Sent from my PG86100 using xda premium
Finally!
I've been asking this same question over and over and no one seems to have the answer, it happens with a lot of GB phones. I'm running a ice cream rom and its still doing it, maybe when the screen starts going nuts bcz of facial moisture, who the f knows. But I hate it. Usually when people nowaways always want me to hang up 1st. Weird but true.
Mine's done this for awhile. Sometimes it happens in the middle of texting... But it has never happened while tapping away on FPSE or other video game emulators... Very odd.
I don't have this problem with my evo. However in my gs2 it was due to a proximity sensor. It just had some stuff over the sensor. After It was cleaned it worked as normal
sent from my BAD A$$ Epic touch
Dont have anything special going on, on the phone, not using a custom rom or anything. I am using a Zagg screen protector but this issue is recent as of a few months ago and pretty sporadic.
This happens to me sometimes or also when texting th message thread scrolls to the top?? All I do is lock the screen then unlock and it works fine
Sent from my HTC EVO 3D X515a using XDA
Are you using any lockscreen app's?
#Root-Hack_Mod*Always\
It's from the skin moisture that's left on the screen after you have finished speaking(especially if you speak for a long time).This issue also appears when it's raining on your phone(not heavy rain,just some drops will make it go crazy).I have tested it and after I have cleaned it with my shirts everything was normal.
This is the reason why it doesn't happen while playing/browsing or other stuff(cuz the screen is not wet).
This is the reason why I usually try to keep the phone a little far from the ear.Especially in hotter seasons.
I've had this issue on my 3D as well, I have a feeling it has something to do with the proximity sensor, but I don't feel like opening the phone up now.
then use bluetooth and you won't have this issue.
So i got my new EVO LTE June 3 . Every thing seemed to be going smooth until i started to notice like a red flashing square everytime a page was loading in cluding pictures,music,and videos.Next when im on a call and take the phone away from my face the screen wont turn on it stays black! And now im noticing that the camera doesn't focus to well! Any suggestions on what to do thanks.
NESECITOTUAYUDA said:
So i got my new EVO LTE June 3 . Every thing seemed to be going smooth until i started to notice like a red flashing square everytime a page was loading in cluding pictures,music,and videos.Next when im on a call and take the phone away from my face the screen wont turn on it stays black! And now im noticing that the camera doesn't focus to well! Any suggestions on what to do thanks.
Click to expand...
Click to collapse
do u have a screen protector on it?? cause i saw that for some people it was the screen protector messing with the sensor..
If I were you I'll just take it back where ever you got it from and get a new 1
Sent from my EVO using xda app-developers app
Well, for the red square flashing....that's a setting in developer options. Make sure "strict mode enabled" is unchecked. And as far as the screen not turning back on after a call or during.....like the other guy said, do u have a screen cover?? That could be a cause.
Troubleshoot your problems before you prematurely freak out and return this awesome phone.
Sent from my EVO using xda premium
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
Go to phone > *#*#7378423#*#* > Service test > Display
If the screen is not all white then you have LCD problem.
If all white that's mean your LCD is good,maybe try flash another ROM or factory reset.
Sent from my c680X using XDA premium
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
My XZU has this 1x1 cms 'purple cloud' at top mid center of screen all the time. I see it at the phone boot animation also. Its not captured on screen. So I guess its an LCD burn mark
Its visible only at medium and high brightness on a black background. Not on white background.
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
http://youtu.be/iFnjwzcNcX4
I did a factory reset twice ...and its running the stock rom
Sent from my GT-N8013 using xda app-developers app
LordManhattan said:
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
LordManhattan said:
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
Click to expand...
Click to collapse
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Alright, so it's the same issues as i have, and it's a production error according to Sony, so you'll have to send it in for repair. This is strangly enough only the second case where this happens, that i've read or heard about (including my own Ultra), so it doesn't seem to be that big of an issue. It could simply be an issue on a batch of Ultras that we got. It's a really strange defect though.
Alright, so I got my Ultra back yesterday with a new screen, and the problem is solved. I tested it by leaving it in my refrigerator for about 5 minutes, and there were no signs of slowdowns or other defects, so that's the way to go
Sent from my C6833 using Tapatalk