I got my Evo 3D on the 24th and loved it. Untill yesterday when I pulled it out of my pocket and hit the power button to turn the screen on nothing happend... Just a black blank screen. I simulated the motions on the screen to unlock it and pressed buttons and could that the phone was doing what it should be doing for where I was pressing but nothing would display. Pulled the battery out a few times and restarted it and still wouldnt display anything. Calls went through could hear texts coming in but no screen display no matter what. Went to the sprint store where I purchased it and they did a quick exchange. Now today I pulled the phone out of my pocket and SAME THING screen is blank and black but the phone is all working just not the display. I droped it off again at the sprint store, this time they have tech's on duty to look at/repair the phone so they said come back in an hour after they open it up. I know for FACT it did not get droped/wet/magnet or anything that you might think could ruin electronics. Anybody else have this happen? I searched the internet and have not seen any reports of this problem but for it to happen to 2 phones in 24hrs is just craziness.
Stop wearing skinny jeans.
Jk, I've never heard if this problem.
DDiaz007 said:
Stop wearing skinny jeans.
Jk, I've never heard if this problem.
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LMAO...
I ran into an issue like yours too. Pulled the battery and it loaded fine. (I don't rock skinny jeans..lol)
Yesterday I had another issue when i took a picture and the pic I took stayed on the screen and i couldn't use the camera without a reset.
I'll be happy for root when it comes.
{SOUTHERN}
HTC EVO 3D
Had this problem with my og evo just got worse ended up Replacing it
Sent from my PG86100 using XDA App
Related
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
aaronb1980 said:
Ok so I'm at week 3 with this thing and yesterday I noticed that my screen had a dead spot on it. What I mean by that is that there was an unresponsive section on the screen. I had experienced this before on my E4G. End result was sprint replaced the phone. By last night the spot responded again but a new location was affected by this problem.
Also the last few days I've had issues with the phone just "running away". I will get backed out of an app automaticlly then multiple selections are made as the phone flies through different screens on its own. While this is happening I do feel a haptic response to this phantom finger making all these selections. When I touch the screen myself there is no response to my touch. Screen shutdown stops the action and allows me to restart the phone after I get the screen back on.
Need to know if anyone else is or has experienced this. I've only got a few days left on my 30 for return without having to pay for another phone.
Also, I have not rooted this device or used any mods.
Sent from my PG86100 using XDA App
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I haven't had the issue where the phone is whipping through different screens on its own, but I have had a dead spot in one particular area a few times. It doesnt always happen, and I can't really force it to repeat. It is totally random when it happens, but it is that same spit every time it does happen. A factory reset seemed to help, but it still happens once in a while. When it happens, I change to a different screen, then go right.back to the screen with the 'dead spot' and it is no longer dead/unresponsive. Very odd.
I would try a factory reset, then of the problem persists I'd probably take it to Sprint. I have a couple days left and am pondering exchanging mine for a new one as well.
Sent from my PG86100 using XDA App
Did you have anything plugged into the headset jack? Only time I've experienced a runaway phone going crazy was when I had mine plugged into an amp via the headphone jack. All sorts of crazy control signals go through there.
Mike
No sir, nothin plugged in
Sent from my PG86100 using XDA App
my friend had this happen to her evo shift a couple times. It occured after she upgraded to gingerbread. I beleive she hard reset it and it went away
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
That happen to me but is not the screen is the htc sense...the issue went away with the wtsb rom....
Sent From My HTC EVO 3D ROOTED
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
/watch?v=4uTMVuFh50M (youtube)
I had dead pixels had to return Phone now on new hboot good luck
I'm thinking my EVO 3D might have an issue like the EVO 4G. I went ahead and unlocked my phone then flashed CM7 alpha. With CM7 it also stopped responding at random times. I also noticed if I hold the phone with my hand wrapped firmly around it the issue will not happen. Last night I used the phone for over an hour straight without having to cycle the screen on and off. Today it happen 6 out 10 times I used my today at work without holding it firmly.
Or maybe I just have a bad digitizer?
I've had this too after flashing a new rom. I'd have to turn the screen off and back on again to fix. I'm not sure if there is a permanent fix at all. Been trying to find one.
What is driving me crazy is I can't figure out if I should just go ahead a replace the digitizer or is it software/firmware related. It seems to be app specific and its always the same spots on specific apps that don't work. Sometimes the phone will work normally depending on how I hold it. Also games do not seem to be affected and pulling down the status bar usually always causes the screen to not respond to touch. How can the screen recognize my touch in 1 app but not recognize the same spot in another app? If anyone has dealt with this before could you please advise me on what to do, thank you.
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
danweb66 said:
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
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Def. Software related, a ported swype keyboard on miui wouldn't work for me, would show up just couldn't use half the bottons, have you calibrated the touch screen any issues with that?
Shot from my shooter in 3D
injected with cleanrom2.7
try this from sensation forum
http://forum.xda-developers.com/showthread.php?t=1206188
jsergio123 said:
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
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Nevermind, link is down.
I took it into sprint because of the same problem about a quarter of the bottom screen would not respond I didn't have insurance, I did have to unroot it before I took it in, but they swapped it out with no hassle.
They said I was the 3rd person with the same issue? Could be a HTC problem? But my new EVO 3D is running infected eternity ROM no problem
Big up to SYNERGY ROMS.....
Sent from my PG86100 using XDA Premium App
I just noticed yesterday when what looked like jail bars on my screen. I noticed today with screen off or on white background. About a dozen lines going straight down. Is this what people are calling banding?
Just turned phone completely off and still see it. Time to go to AT&T
Note to self. When you get your phone replaced by warranty. Make sure the replacement is looked at before you let them wipe your phone. Went to AT&T store. They saw my issue. We looked at demo but couldn't see it on that one. Let her wipe my old device while she was preparing the new one. She then thought to look at screen with battery out and saw the same thing. We mentioned this to the Windows phone 7 rep and he said he is software only but would ask their HTC rep. (He probably won't) Glad I have a year warranty to replace my replacement if this turns into anything worse. The screen looks fine when I have watching videos or looking at it.
I have the same bars. Only noticeable when the screen is off. I believe it is due to the way the LCD screen works. I believe all of them will have that.
Mine doesn't unless it is super super faint.
Dragon Queen said:
Mine doesn't unless it is super super faint.
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I started noticing those very bars on my Samsung Galaxy S II, but I always thought that's my screen protector doing it. I also notice it when the screen is off. Mind you, they only pop up occasionally, now for example they are not there. Go figure.
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
Sounds like the proximity sensor, try playing with it in phone settings
thlinx said:
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
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Put it on speaker phone next time. Cause its the sensor. The sensor is next to the speaker on the top of the phone. So next time just put it on speaker phone
Sent from my EVO using Tapatalk 2
thlinx said:
So when I'm on the phone, my screen will black out.. give you a good example: was talking to my wife this morning about an accident.. I was trying to take a pic while on the phone, but every time I tried to use the camera, my screen kept shutting off.. as soon as I hung up, it worked fine.. not just the camera, anything does this.. this a normal issue, or something worse?
Sent from my EVO using Tapatalk 2
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You don't have your thumb over the sensor do u? Mine is pretty sensitive as well. If my hand even gets close to the side of the sensor my screen goes black.
This issue has been discussed in the forums before but I can't find the link I was looking for. Apparently this issue w/the proximity sensor was on some, not all, early model HTC EVO 4g LTE's and required you to send bak to manufacture for fix. I have the same issue n this works for me 'most of the time'... Just take your phone away from your ear, in upper lefthand corner wipe screen a few times with thumb/finger. I'm not guaranteeing it will work for you. Like I said, works for me.
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The U.S government wouldn't lie to us...would they?
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Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
I know that feel bro.
KKellett said:
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
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Click to collapse
I've actually had this exact same problem with my phone. I haven't replaced the screen but ever since the update my phone will do what hers does. It will freeze after a bit of use and I cannot do anything with it but do a simpull and then it will work again for a bit. I haven't been able to fix it. I have done factory resets, had the store reflash the software and yadda yadda yadda. I'm havinh my phone replaced now but it's frustrating not being able to figure out how to fix it when I feel like it should be fixable since it literally didn't even start until minutes after I installed the update.
It sucks.