A VERY long time lurker here, I saw quite a few people here having issues with their WiFi disconnecting all the time. I too had the same problem until I stumbled across a fix. I found this on another site, but either way it worked for me.
Open up your dial pad and enter *#0011#
Service Mode will open up.
Hit the menu button, select "WiFi"
You'll see "WiFi power save mode", the button under it will say "on" and the letters will be blue.
Turn this setting "off" and you should be good to go.
I take no credit for this fix, but thought I would share with those having issues.
I also posted this in another tread, but thought this would be easier for those having issues to find.
Trbotime said:
A VERY long time lurker here, I saw quite a few people here having issues with their WiFi disconnecting all the time. I too had the same problem until I stumbled across a fix. I found this on another site, but either way it worked for me.
Open up your dial pad and enter *#0011#
Service Mode will open up.
Hit the menu button, select "WiFi"
You'll see "WiFi power save mode", the button under it will say "on" and the letters will be blue.
Turn this setting "off" and you should be good to go.
I take no credit for this fix, but thought I would share with those having issues.
I also posted this in another tread, but thought this would be easier for those having issues to find.
Click to expand...
Click to collapse
This is built on stock ICS and will actually use more battery too so just heads up
Sent from my EVO using Tapatalk 2
Well pick your poison, Wifi that doesn't keep disconnecting and pissing you off or use a little more batter. I've had this going for over a day now and haven't noticed any excess battery drain.
I'll keep an eye on it and report back.
While this may work for some, it's NOT a solution that's permanent like changing your router to use a single encryption. You have to reset this on every boot. It also doesn't work in every case. I've turned this off, it's off right now, should I put up a video that shows the switch off and the unit getting connected again? The software has a problem (IMHO) with the re-connection negotiation. when it does a re-negotiation of the connection link speed, it drops the connection to make the change, it shouldn't. "N" only WPA2-AES radio with a 128bit password certainly has a problem. I won't accept lesser security like TKIP (more widely reported as working) or a shorter password.
IF you had to turn the Wifi Power Saving Switch off, you and everyone else, needs to call Samsung and report it, so it gets fixed, ASAP. http://youtu.be/YQyenxUHxsk
Trbotime said:
A VERY long time lurker here, I saw quite a few people here having issues with their WiFi disconnecting all the time. I too had the same problem until I stumbled across a fix. I found this on another site, but either way it worked for me.
Open up your dial pad and enter *#0011#
Service Mode will open up.
Hit the menu button, select "WiFi"
You'll see "WiFi power save mode", the button under it will say "on" and the letters will be blue.
Turn this setting "off" and you should be good to go.
I take no credit for this fix, but thought I would share with those having issues.
I also posted this in another tread, but thought this would be easier for those having issues to find.
Click to expand...
Click to collapse
Just got mine yesterday
I have this same problem. All the fixes I can find fix nothing. Has anyone figured out what the actual fix is?
luv2ride said:
I have this same problem. All the fixes I can find fix nothing. Has anyone figured out what the actual fix is?
Click to expand...
Click to collapse
update your router to latest firmware or latest 3P firmware.
if you are using 5Ghz don't use DFS channels
if you are using 2.4Ghz don't use 40mhz wide channels
wait for a fix from Samsung, they are aware of the problem and are working with multiple people to figure out a solution.
Meanwhile
I don't have any issues with WiFi.
And if I do rarely, I just turn it off and back on. It usually happens coming home, and trying to discover router. Happened twice I think.
luv2ride said:
I have this same problem. All the fixes I can find fix nothing. Has anyone figured out what the actual fix is?
Click to expand...
Click to collapse
This worked for me. As stated above.
White Hot! GS3.
Related
I can't seem to get my HTC Flyer to keep a good GPS lock. It can see the sky fine, and will get a lock, but then loses it shortly after. I was driving around for a good 25 minutes and it probably had a lock for 1/5 of the time...I am stock on Honeycomb. Ideas?
I've read that one of the problems people have had with the honeycomb update is the GPS trouble you are having with it losing lock.
I have yet to put honeycomb on mine for worry of the very same problem you are having.
Well shoot, is there a way to revert or install a ROM that fixes this issue?
coreyjohnson711 said:
Well shoot, is there a way to revert or install a ROM that fixes this issue?
Click to expand...
Click to collapse
The solution so far is "revert to Gingerbread if you want GPS locks to stick again," unless you want to wait for a new Honeycomb build from HTC that fixes the bug.
There is a thread in the Flyer Dev section that includes a few fixes. Some have helped, but appears the general consensus is this is still broke. Good to check there every so often to get the fix, or even better to contribute to resolving!
http://forum.xda-developers.com/showthread.php?t=1431964
Thank you for the link, but it looks like I am going to try and downgrade to GB.
I just received a phone call from a very nice young man at HTC Support.
He is escalating the GPS problem and requested that anyone with the problem to go here and request help … http://www.htc.com/us/support/e-mail.
I also received this email …
“Dear Gary Mattingly,
Thanks again for that valuable information. Again, please recomend that any users having this problem contacts us by email or phone so tha we can document the issue.
Please note that this goes for any issue on any device after any update. We need to know what is going on.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Travis
HTC”
I really doubt that that support link will do much good.
They just read from scripts, all they will do is send you vague links help FAQ's that dont even have anything to do with your question.
Something don't work right better off googling
jacobbones said:
I really doubt that that support link will do much good.
They just read from scripts, all they will do is send you vague links help FAQ's that dont even have anything to do with your question.
Something don't work right better off googling
Click to expand...
Click to collapse
The first email exchange I had with HTC they did read from a script.
In my second exchange I better explained the GPS problem and received a reply requesting a phone number to discuss the problem with tier 2 support.
During this conversation he stated “it would be helpful if we could get the users at XDA to complain because the more problem reports they received the harder it would be looked at”.
I don’t believe he was reading that from a script.
If we can take the time to respond to a post here, it seems to me we can take the time to follow the link and request help.
You never know, it may just help.
I e-mailed HTC customer support to help with the GPS isssue and received the following reply:
I would first recommend to perform a soft reset. This is done by pressing and holding down (aka "long press") the Power button until the Flyer powers down (typically 15-30 seconds).
Next I'll have you select All Apps > Settings > Location > Make sure that all location options are enabled.
Remember that the GPS signal cannot pass through solid non-transparent objects. Signal reception may be affected by obstructions such as high-rise buildings, tunnels, bridges, forests, weather (rainy or cloudy days), etc.
Lastly if this does not work, navigate to the Market (Play Store) and download GPS Test by Chartcross Limited. Use this application to find your GPS location. To use this app, I recommend that you are outside with a clear view of the sky, preferably 360 degrees of horizon for the best results. This allows the device to detect all GPS satellites that may be in range. For help with this app, tap Menu > Help from within the app. Google Maps should now display the correct location.
I've tested this for about 15 minutes while connected to a wifi hot spot (receivng a 4g connection). It did appear more stable on receiving GPS signals and not repeatedly going into GPS searching mode.
After working through the various suggestions offered by customer support I was contacted by HTC over the week end to discuss the GPS losing signal while navigating. It appears they are serious at working a solution for the GPS problem for the HTC Flyer.
Any further developments on the support front?
Hey, I know you!
Sent from my ADR6425LVW using Tapatalk 2
Complaint sent.
I sent a message to HTC support about it for the hell of it.
They sent a reply telling me the following
I understand that your having issues with the GPS after the Honeycomb update. I can see how this can be very frustrating however I will be more than happy to help you find a resolution. I recommend using the recovery mode to wipe the cache partition as this is a great way to fix any errors that may have occurred during the update. Clearing the cache partition does involve erasing corrupted data from your Flyer but this will not erase any personal data that you may have put on the tablet.. To erase the cache,
1.Completely power off the device.
2. Press and hold the volume down before, during, and after you press the power button for 12 seconds.
3. Once you reach the hboot screen, use the volume buttons to highlight recovery mode and press the power button.
4. When you reach the screen with exclamation point, Press and hold the volume up while you press the power button once.
5. This will lead you to the final screen which you would use the volume buttons to highlight "Wipe Cache Partition" and press the power button.
6. The screen will eventually highlight "reboot system now" which you will press with the power button. This will scan and erase any errors that may have been within the cache; allowing your phone to boot up normally. I hope you find this information useful and thank you for being a part of HTC.
Anybody ever try this before?
Yes, but not for the GPS. Why?
Today I've installed 'GPS Status' from Google Play. It narrowed down the precission with almost a factor 9. Maybe this would help with your issue. Let us know if you try it.
Ill give it a shot, cant hurt to try.
So I installed GPS status today.
Opened it, cleared cache and Downloaded the data.
Opened waze and set a destination and I magically kept GPS lock the entire trip.
Cut to few hours later, Im heading home and couldn't get gps to even lock.
turned GPS off then on, recleared cache etc..
Waze got lock, but was still losing it every few seconds. Was a little quicker re-locking but still not full lock.
Not sure why it worked so well this morning and so bad later on.
Any ideas?
Looks like I will have to root it then patch and all that.
..or try this patch: http://forum.xda-developers.com/showthread.php?t=1287941#
Someone in the CM9 thread referrenced unchecking the "use wireless networks" as a means of helping keep battery life up. This isn't to discuss that as much as it is to find out if my GPS is broke.
When I have that little check box unchecked, I can't get any GPS locks. (if someone can tell me an app to download to confirm this, I'd appreciate it). For instance, if I go to Maps and press the locate me button, it sits for a minute then pops up an error saying that my location cannot be found. this happens inside and outside. If I check that little box, it almost instantly finds me.
is this how it should be? Shouldn't it be able to find me using JUST GPS?
I flashed my phone back to stock to confirm that this wasn't just a CM9 problem and it appears it isn't. Even on stock I have this problem. Anyone know?
stalked_r/t said:
Someone in the CM9 thread referrenced unchecking the "use wireless networks" as a means of helping keep battery life up. This isn't to discuss that as much as it is to find out if my GPS is broke.
When I have that little check box unchecked, I can't get any GPS locks. (if someone can tell me an app to download to confirm this, I'd appreciate it). For instance, if I go to Maps and press the locate me button, it sits for a minute then pops up an error saying that my location cannot be found. this happens inside and outside. If I check that little box, it almost instantly finds me.
is this how it should be? Shouldn't it be able to find me using JUST GPS?
I flashed my phone back to stock to confirm that this wasn't just a CM9 problem and it appears it isn't. Even on stock I have this problem. Anyone know?
Click to expand...
Click to collapse
I read about this once a while back (in my Captivate days). I think it has something to do with the phones not being able to use the GPS without a data connection, unless you have and ext sd card with preloaded maps for routing. I will see if I can find the page where I read it.
edit:
Seems like I remember typing in a dialer code (on the captivate) to get to the gps settings and being able to change it from Assisted GPS to standalone. But I havent heard of this for our phones. May be something to look into.
I also cannot get GPS lock unless that option is enabled. I do not notice any battery drain while that is enabled, though.
Reported/Confirmed Bug List for US Galaxy S3 Variants
This is going to be for the stock ROM and hopefully this will be a starting point for devs of this great device to start ironing them out in their custom ROMs. If you are not on a stock ROM, please do not post issues here unless it is a common issue throughout all ROMs you have tried. For example, WIFI disconnecting on any and all ROMs you have used. This is to weed out the actual issues/bugs from ROM issues/bugs.
I will try to keep the issues list up to date. If you see one not in the OP, please PM me!
If this has helped you, please click "Thanks"
Note: If you are having issues with connectivity via Bluetooth with car systems, please note that it is probably not a bug. While Bluetooth connectivity works on some cars, other cars might not be compatible. This is once again not a bug. It is just a lack of compatibility.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Rules:
-Do a search first.
-If you find the same issue, quote it and +1. Once an issue is confirmed by three different people, I will update it from Reported to Confirmed.
-Post your Carrier and Capacity type
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Confirmed Hardware Issues:
-Wifi disconnects and reconnects. Temporary Workaround: Disable one of the encryptions http://forum.xda-developers.com/showpost.php?p=27720169&postcount=12 Also http://forum.xda-developers.com/showpost.php?p=26987997&postcount=80 This will decrease the frequency but not eliminate.Thanks brett98765
Wifi Issue Discussion & Troubleshooting: http://forum.xda-developers.com/showthread.php?p=28303453#post28303453
-Phone overheating Possible Fix: http://forum.xda-developers.com/showthread.php?t=1790061
Confirmed Software Issues:
-You must clear data in Google Wallet before flashing any ROM or it will be forever broken! Launch Google Wallet Hit menu button> Settings> Reset Google Wallet. If you messed up, you will see a "Secure element not responding"
-When you open the phone app, Favorites is 2nd from the right. Once you select contacts, it is now on the far right. (UI Bug)
-Unable to set lockscreen wallpaper Temporary Workaround: Decrease image size.
-Battery drain from cell standby issue. Possible Fix http://forum.xda-developers.com/showthread.php?t=1790061
-Calendar time zones are incorrect and can appear at the wrong times. http://forum.xda-developers.com/showpost.php?p=29029536&postcount=280 Temporary Workaround: Remaking appointments via PC will fix it. (Thanks genepool & ikjadoon)
Confirmed Manufacturing Defects:
-Bluetooth Headsets / Car adapters cause popping sounds for audio. It was discovered to be bad phones.http://forum.xda-developers.com/showpost.php?p=28632833&postcount=222 (Thanks nerdstaz)
---------------------------------------------------------------------
Reported Unconfirmed Hardware Issues:
-GPS Issues. Some users reporting their phones not locking or reporting incorrect locations.
-LED settings do not work as intended. Third party LED configuration programs do not light up the correct LEDs and LED functionality seems limited. No clear description of LED colors.
Reported Unconfirmed Software Issues:
-GAPPS FCs when restoring call log and sms/mms via Mybackup Pro - Clear data for Google Framework.
-AT&T Visual Voicemail isn't working. Fix: AT&T Provisioning problem. Call AT&T's tech support to remove AT&T Message from the phone. It is incompatible Thanks malinois16
-Exchange notifications do not clear after viewing emails.
-Wifi turns on automatically - It is a setting. Not a bug. Disable Sprint Automatic Connection. For Verizon and other carriers, check your WIFI settings.
-Emails do not load properly or the background color is messed up. Fix: Go to Menu > Settings > Power Settings > Disable Background Color. Thanks ikjadoon
-While listening to music, the phone vibrates. Fix: Disable Auto-Haptic. It does not play well with audio apps. (Thanks Time_Zone)
Reported Unconfirmed Manufacturing Defects:
-Camera smudge
-Volume rocker / Power button wiggle around.
---------------------------------------------------------------------
Unknown Issues:
-Missing Tracking Numbers for 32GB Phones! (Only for West Coast)
-Missing phones (Only for Verizon =[)
-Missing money from bank accounts/credit cards.
*30*
I can't see my phone!! My money is gone; but I still can't see it!!
nicholaaaas said:
I can't see my phone!! My money is gone; but I still can't see it!!
Click to expand...
Click to collapse
OP Updated!
sekigah84 said:
Hey guys. Just to help the devs and other users out, if you discover an issue with your phone (WIFI for example) post the issue here.
This is going to be for the stock ROM and hopefully this will be a starting point for devs of this great device to start ironing them out in their custom ROMs.
I will try to keep the issues list up to date. If you see one not in the OP, please PM me!
Known Hardware Issues:
No information yet!
Known Software Issues:
No information yet!
Unknown Issues:
Missing Tracking Numbers for 32GB Phones!
Missing phones
Missing money from bank accounts/credit cards.
Click to expand...
Click to collapse
Love the "Unknown Issues" section!
sekigah84 said:
OP Updated!
Click to expand...
Click to collapse
nice!!
I've actually had a couple gapps FCs, restored only my call log and sms/mms via mybackup pro
I'm having WiFi problems with GS3, randomly disconnecting and reconnecting to access point...happens sometimes every 10 secs but i seen it go 5 mins with out disconnect.
brett98765 said:
I'm having WiFi problems with GS3, randomly disconnecting and reconnecting to access point...happens sometimes every 10 secs but i seen it go 5 mins with out disconnect.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1722160
Try to switch the encryption and see if that fixes it. If it does then this will be a confirmed issue.
I am here to learn.Thanks for sharing.
Ok it's been about 10 mins without a single drop...seems to have corrected the issue. I was using WPA-PSK [TKIP+AES] and I switched to just TKIP. I'll check back in a bit and let you know after about an hour or so. I'll try it using just AES then switch back to TKIP+AES and I will also try on 5gHz bandwidth.
Sent from my SPH-L710 using XDA
brett98765 said:
Ok it's been about 10 mins without a single drop...seems to have corrected the issue. I was using WPA-PSK [TKIP+AES] and I switched to just TKIP. I'll check back in a bit and let you know after about an hour or so. I'll try it using just AES then switch back to TKIP+AES and I will also try on 5gHz bandwidth.
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
Glad to see that it worked. Let me know and I'll post it up as a workaround for the time being.
Ok so it seems that the only WiFi issue I'm experiencing stems from using duel encryptions. It works fine using WAP2-PSK [AES] alone. WPA-PSK [TKIP] works fine alone as well. I played around with the settings for a bit but I couldn't seem to get it to work properly on duel encryption.
Sent from my SPH-L710 using XDA
jdelano said:
I've actually had a couple gapps FCs, restored only my call log and sms/mms via mybackup pro
Click to expand...
Click to collapse
Are you restoring a backup from an HTC device or perhaps a backup from a Froyo device?
WIFI Disconnect/Reconnect Issue
Here's the issue I've been having. I'm in a very active wifi neighborhood. Even though I had the advanced wifi set to 'Always on' it kept disconnecting (and instantly reconnecting) to my network. The phone is scanning the neighborhood almost every 15 seconds. It's simply WPA-2 with just AES (and I'm not changing to TKIP)
This is a problem for me as I use "WiFI Unlock" to keep from having to enter my PIN when I'm at work/home and "Home Sweet Home" which uploads any photos I have taken to my server when it detects the home wifi network (and deletes them from my phone after 3 months).
Anyway, I was just on the chat with Samsung and in the end we did this,
1. disable the ATT WIFI auto login function (seems there's something similar on the Sprint phones that's a issue).
2. soft reboot the phone (turn off, pull battery, count to 30, boot up)
However this suggested solution doesn't work.
The wifi isn't staying connected though the breaks are very very temporary, but long enough for those apps to kick in.
Update additional things tried:
3. Turned off WiFi power save in the *#0011# service menu
4. Turned off Open WiFi notifications
5. Selected a single wifi band (5Ghz) where there is ONLY one network, mine
FWIW, I like that it connects to my 5Ghz wifi at 150 mbps, the speed is great.
Here's a video of the issue showing the phone:
http://youtu.be/FBo3NFdcMhs
Here's a videoe of the issue showing the router: http://youtu.be/rRALDc8LZOk
Yeah this is the same issue. I tried turning off sprint auto connection feature and also dialing *#0011# menu> WiFi> and disabling WiFi power save mode. But either of those had no effect after I had rebooted the phone. Maybe you should give it a try, it seems we have the same problem but with different encryptions.
Sent from my SPH-L710 using XDA
aznmode said:
Are you restoring a backup from an HTC device or perhaps a backup from a Froyo device?
Click to expand...
Click to collapse
Nope; OG Epic - was running GB 2.3.6 Thunderhawk 5.1
(I ran CM9 as well on it and always restored my logs and sms/mms)
brett98765 said:
Yeah this is the same issue. I tried turning off sprint auto connection feature and also dialing *#0011# menu> WiFi> and disabling WiFi power save mode. But either of those had no effect after I had rebooted the phone. Maybe you should give it a try, it seems we have the same problem but with different encryptions.
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
I had hope for a few minutes that this would work ( *#0011# ) but it's the constant rescanning for networks.... since so many wifi in my 'hood have the channels set to auto, they're constantly changing as they compete for space. This is why I wanted a phone with 5Gh- I even set it to only use the 5Ghz* but that doesn't do it either even though I can only see ONE network with 5Ghz, mine. this phone is constantly scanning and every few scans reconnecting.
turning off the AutoNotify of open wifi doesn't help either.
It's a plot to make you use more data on the carrier's network!
*which is bad for me, since I rely on wifi which is mostly 2.4Ghz when I'm out of the house (may need some NFC tags for the car or house doors.
brett98765 said:
Yeah this is the same issue. I tried turning off sprint auto connection feature and also dialing *#0011# menu> WiFi> and disabling WiFi power save mode. But either of those had no effect after I had rebooted the phone. Maybe you should give it a try, it seems we have the same problem but with different encryptions.
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
Brett so you are still getting wifi issues and the dual encryption off just made it disconnect less?
Sent from my SPH-D710 using Tapatalk 2
WIFI Disconnect/Reconnect Issue - Level 3 report
FWIW. I just got off a 45 minute call with Samsung Help Support, went to level 3 support in Texas. This is newly documented, I've referenced this forum for additional reports of the dual encryption and the wifi connnect/reconnect issue I'm having. My ticket # 2113584507 (just for disconnect/reconnect) which you can mention at level 1 as having the same disconnect/connect issue. I specifically asked if I could post the ticket # so anyone could reference it at Level 1, but they will still take your own experience down.
Level 3 said they expect that they will be getting calls today since it's the first full day after the release. So if you want it fixed, CALL SAMSUNG, they're collecting bug reports.
sekigah84 said:
Brett so you are still getting wifi issues and the dual encryption off just made it disconnect less?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
No none what so ever...after I changed the encryption yesterday I haven't had one drop in the last 14 hours.
Sent from my SPH-L710 using XDA
So whats happening is, im streaming pandora or spotify and the music just shuts off about a minute after the screen does. And when i turn the screen on the wifi icon at the bottom right is blank for a few seconds, then turns grey, then blue and the music starts again.
I have checked the option to never turn off wifi and installed wifi keep alive, and tried regpon keep alive but neither are working. I've also been through all the power options and unchecked anything that would suspend my network connection.
I know its not a router issue because I'm getting full bars and everything is fine as long as the screen is active and my other devices do not lose internet connection.
I'm also not using a Dongle. Any ideas?
Transformer Prime TF201
Do you get the same results with a charger plugged in?
peterk-1 said:
Do you get the same results with a charger plugged in?
Click to expand...
Click to collapse
Yes I did.
Unless there is something non standard about the TFP there would be no reason that your streaming apps couldn't retain a WiFi lock - Android programmers guide here http://developer.android.com/guide/topics/media/mediaplayer.html.
If a program such as regpon is needed then I see that regpon was last updated January 2011 - is it worth trying some other apps?
Tattoodood said:
So whats happening is, im streaming pandora or spotify and the music just shuts off about a minute after the screen does. And when i turn the screen on the wifi icon at the bottom right is blank for a few seconds, then turns grey, then blue and the music starts again.
I have checked the option to never turn off wifi and installed wifi keep alive, and tried regpon keep alive but neither are working. I've also been through all the power options and unchecked anything that would suspend my network connection.
I know its not a router issue because I'm getting full bars and everything is fine as long as the screen is active and my other devices do not lose internet connection.
I'm also not using a Dongle. Any ideas?
Transformer Prime TF201
Click to expand...
Click to collapse
I've had this same problem, and it started after the Jelly Bean firmware update. Doing a factory reset didn't help. I tried contacting ASUS' service department, but they sent me back a boiler plate response just telling me to do another factory reset. As far as I'm concerned, the tablet was broken by the update. It's pretty much useless for any task that doesn't involve the active use necessary to keep the screen awake. I'm going to try calling ASUS this weekend when I have time to sit on the phone, but I don't expect much. At this point I doubt its something I could fix myself (unless I root the thing and spend time poking around for whatever hidden setting is forcing wifi off during sleep) and am resigned to the tablet being broken baring some patch from ASUS.
I've seen some similar reports from other devices too though. Yet not a single solution other than trying those two apps (which didn't work for me either). I don't know if its ASUS' particular Jelly Bean setup or a more general Jelly Bean bug.
My wifi's turning off while the tablet sleeps as well. It's really annoying; hope Asus figures out some sort of solution for this.
Sent from my Transformer Prime TF201 using xda app-developers app
blackmage884 said:
I've had this same problem, and it started after the Jelly Bean firmware update. Doing a factory reset didn't help. I tried contacting ASUS' service department, but they sent me back a boiler plate response just telling me to do another factory reset. As far as I'm concerned, the tablet was broken by the update. It's pretty much useless for any task that doesn't involve the active use necessary to keep the screen awake. I'm going to try calling ASUS this weekend when I have time to sit on the phone, but I don't expect much. At this point I doubt its something I could fix myself (unless I root the thing and spend time poking around for whatever hidden setting is forcing wifi off during sleep) and am resigned to the tablet being broken baring some patch from ASUS.
I've seen some similar reports from other devices too though. Yet not a single solution other than trying those two apps (which didn't work for me either). I don't know if its ASUS' particular Jelly Bean setup or a more general Jelly Bean bug.
Click to expand...
Click to collapse
Thanks for the info. I did notice the problem after the jellybean update. I also just did a factory reset twice to try and fix the issue to no avail. Hopefully Asus rolls out a firmware update soon.
Tattoodood said:
Thanks for the info. I did notice the problem after the jellybean update. I also just did a factory reset twice to try and fix the issue to no avail. Hopefully Asus rolls out a firmware update soon.
Click to expand...
Click to collapse
Go to wifi settings. Hit the menu and go to advanced. Uncheck the box to disable wifi on sleep. Its a little tricky with JB as the menu button is up at the top. It should look like 3 little dots sacked vertically.
Sent from my Transformer Prime TF201 using xda app-developers app
pyraxiate said:
Go to wifi settings. Hit the menu and go to advanced. Uncheck the box to disable wifi on sleep. Its a little tricky with JB as the menu button is up at the top. It should look like 3 little dots sacked vertically.
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Although I appreciate your help, the problem isn't that we haven't set Wifi to stay on during sleep (or unset an option for it to be disabled during sleep). The problem is that our configuration choices are being wholly ignored or overridden by some setting we can't see. For example, my Wifi Advanced Settings is missing two of the settings that are visible in the screenshot you've posted. I've included what I see. I've also included a shot of the ASUS Customized Settings menu which also has a wifi use during sleep option.
The Wifi Timeout option on your screenshot has caught me eye though. It seems like there is something hidden on my tablet (and the others experiencing this problem) that is similar to that option. Again, this wasn't a problem for me before the Jelly Bean upgrade. Setting Wifi to always stay on during sleep under ICS worked just fine.
blackmage884 said:
Although I appreciate your help, the problem isn't that we haven't set Wifi to stay on during sleep (or unset an option for it to be disabled during sleep). The problem is that our configuration choices are being wholly ignored or overridden by some setting we can't see. For example, my Wifi Advanced Settings is missing two of the settings that are visible in the screenshot you've posted. I've included what I see. I've also included a shot of the ASUS Customized Settings menu which also has a wifi use during sleep option.
The Wifi Timeout option on your screenshot has caught me eye though. It seems like there is something hidden on my tablet (and the others experiencing this problem) that is similar to that option. Again, this wasn't a problem for me before the Jelly Bean upgrade. Setting Wifi to always stay on during sleep under ICS worked just fine.
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Click to collapse
My WiFi goes to sleep as well.
As the others I enabled all the settings to keep WiFi on.
Wondering if anyone has had any traction on getting this issue isolated or resolved. I have come across the same Wi-Fi sleep problem.
Thanks
rodernr said:
Wondering if anyone has had any traction on getting this issue isolated or resolved. I have come across the same Wi-Fi sleep problem.
Thanks
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I don't want to speak too soon, but the latest update seems to have fixed things for me. The patch notes mentioned that they adjusted the wifi configuration to recognize Chinese characters. Maybe the changes they made also corrected our problem. I'm also on my family's router while home fpr the holidays. I'd read that some users in JB regaedless of their device were having this problem with older routers.
I am curious to here if it is resolved for you. I have done the JB update to 10.4.2.18 which had that fix and I still see this problem. In addition it happens on any network I connect to so I don't think the issue is there.
Thanks
Did you change the setting to WiFi on always during sleep?
Sent from my Transformer Prime TF201 using xda premium
ASAPSEVEN said:
Did you change the setting to WiFi on always during sleep?
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
shouldnt have to. a streaming app should keep the wifi alive.
I've tested my tablet with all the posted setting set to keep WiFi on during sleep while streaming Pandora and it works fine. I let my Prime sleep for over 10 minutes without interuption. I don't know if this makes a difference but I am docked and using the Pandora app not streaming through my browser (Boat). I then set my Prime to shut off WiFi at sleep and Pandora (on the app) kept straming until Pandora timed out. Strange indeed.
I'm on 10.4.2.18 not unlocked or rooted.
wifi deactivates unless plugged in when tablet sleeps
peterk-1 said:
Do you get the same results with a charger plugged in?
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Noob here.......
I saw this post and have just run into this problem myself.
When my tablet screen sleeps, my alarm apps won't work, and none of my mail gets pushed UNLESS I have it charging.
Why does this happen, and is there a work around? I've designated my wifi to never sleep/always be on.
I'm using an Onda v972.
I had a rooted Nook Color, and this never happened with that. Same programs.
Thanks for your input.
solved it
I have solved it I have same problem on my tablet and I fix it by downloading an app called WiFi advance Locke
Skype Notification Problem
Hi,
Has this problem been resolved? When the tablet goes to sleep Skype notifications no longer sound.
I keep the Skype app running in the background at all times. WiFi is set to not disable.
Any help appreciated.
pyraxiate said:
Go to wifi settings. Hit the menu and go to advanced. Uncheck the box to disable wifi on sleep. Its a little tricky with JB as the menu button is up at the top. It should look like 3 little dots sacked vertically.
Sent from my Transformer Prime TF201 using xda app-developers app
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Well I found your answer by searching for this issue. I'm sure your answer solved my problem. Thanks!
So, over the past couple of weeks, my phone just randomly loses the ability to use data. I use that term because, 4G is still on the phone, i'm not getting a no service signal, I just can't do anything that would use data. I'll be at work, using the Wi-Fi, then i'll leave and all of the sudden, nothing. It's like my phone just loses signal, but doesn't tell me it is. The little arrows under the 4G symbol don't do blink, nothing happens. I end up having to restart my phone. I haven't done anything different for this to happen. No updates, i'm not in abnormal areas when it happens(even if I was, it comes back after restart), nothing. Anyone have any insight on this?
I've had the same issue for about a month now. I am rooted and used this method
http://forum.xda-developers.com/gal...-to-update-to-i545oc1-5-0-1-keeproot-t3096558
if i reboot i get my signal back, or sometimes if i toggle airplane mode on/off it will come back. haven't been able to find any fixes on it yet though...
I have the same issue, I've found toggling airplane mode works 90% of the time.
Sent from my SCH-I545 using XDA Free mobile app
If u go to > Settings>Wi-Fi and tap the hardware menu button (bottom left most button), tap advanced...see if Smart Network Switch is "checked". If so, try toggling.
This is the worst bug yet!
I hope someone finds a fix to this soon. I am running 5.0.1 on a Verizon S4. All the techs at the Verizon store could tell me is that I need to upgrade to a new phone. After telling them I didn't want a new phone right now they gave me a new SIM card but that hasn't helped either. When I go into an area where I don't get service it seems like my phone just stops searching (perhaps to save battery?) Then it never seems to wake up and find service again even after I go back to a known 4G location. The toggle airplane mode on and off thing rarely ever works, so I don't think the radio is just "sleeping" to save battery. A complete restart is the only thing that helps.
beebuzz said:
I hope someone finds a fix to this soon. I am running 5.0.1 on a Verizon S4. All the techs at the Verizon store could tell me is that I need to upgrade to a new phone. After telling them I didn't want a new phone right now they gave me a new SIM card but that hasn't helped either. When I go into an area where I don't get service it seems like my phone just stops searching (perhaps to save battery?) Then it never seems to wake up and find service again even after I go back to a known 4G location. The toggle airplane mode on and off thing rarely ever works, so I don't think the radio is just "sleeping" to save battery. A complete restart is the only thing that helps.
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Click to collapse
I have this same issue (stanglite 5.01 ROM) and have tried a number of things to resolve it. I can post those steps if it is helpful to the discussion. In short, I've tried several modems and resets.
I should specify that mine is not identical to the OP as mine specifically shows that I have no signal. and it doesn't seem to be trying to find signal.
ATGkompressor said:
If u go to > Settings>Wi-Fi and tap the hardware menu button (bottom left most button), tap advanced...see if Smart Network Switch is "checked". If so, try toggling.
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Click to collapse
Mine was unchecked, I have checked it now and am giving it a shot and will definitely respond back if it helps. Thank you for the insight.
---------- Post added at 01:42 PM ---------- Previous post was at 12:44 PM ----------
I'm also trying the following solution from VZW forums:
Service issues since Lollipop
This question has been Answered. The_Disturbed1
Copper
The_Disturbed1 Apr 20, 2015 12:52 PM
Not sure if it's just me or not, but ever since the update, my antenna seems weaker. I've never gotten much service at my house, but typically, I could go near a window, or outside and get service. Now, once it goes so long without service, the only way to get it back is to restart my phone. I've tested this even going into areas where I know there's good service. I've tried toggling airplane mode on and off, and even that doesn't get it to hook back up. It's incredibly annoying having a phone I pay this much for, and yet, can't use it without restarting every time I want to make a call or text.
djorggaCorrect Answer
by djorgga on May 6, 2015 9:25 AM
One of the responses from this or another thread on this subject mentions to try changing "Preferred Network Mode" to LTE/CDMA. I did this and then rebooted (didn't work until after the reboot). It seems to have corrected my issue (I did also uninstall some apps I don't rely on but otherwise no other changes). Note that after another reboot the mode seems to have switched back to Global, but the issue has not returned.
Change "Preferred Network Mode" from Settings > More networks > Mobile Networks > Network mode.
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There are tons of hits on this issue but no solutions...
It would be nice to find the actual problem instead of throwing a bunch of things at it to see what sticks.