[Q] Light bleed big deal or not - Sprint HTC EVO 4G LTE

Hey fellow EVO lovers how's everyone doing, this is my first thread ever so I hope I don't get bashed too hard, anyways so my issue is im having light bleed from the home button and I know its a common problem, my question is what are you guys doing about it exchanging the phone or just dealing with it? I know its not a big deal and doesn't affect performance but its been bugging me lately, is there any mod to dim the backlight. I really don't want to exchange phone since this is my second one first one had lifted screen, also does light bleed get worse over time and does it affect battery life at all, thanks for any input and yes I'm ready to get flamed

Does it bother you? If so, get it replaced. If not, don't worry about it.

I had the same problem but it was only noticeable in a dark room with a black background... I changed only cuz I have ocd when it comes to things like that.
Sent from my Galaxy Nexus using xda app-developers app

Yeah, I have it, but I only notice at night, when I first open my Kindle app (black background). I am just going to ignore it, it's such a minor thing.

I think I'm going to go ahead and keep it, its really not a big problem and. Is only noticeable at night on a dark back ground, I just wanted to make sure it doesn't get worse over time or effect battery life, thanks for the input guys

Yea I have that problem also, but as soon I put a less bright background on the cell phone I haven't noticed it

Light bleed? What is this light bleed you speak of?
I got my phone last night and see no lightbleed at all. Even at full brightness in a dark room there is no light bleed in the slightest. There is a TAD bit of light barely coming out where the camera button is....but if that is what you're talking about, then you need to get a life.
EDIT: Oh, I see it near the capacitive buttons... You barely can see it, unless your brightness is maxed and are on a black screen. Big deal...the screen is still 100x better than that pentile SIII screen.

NateN34 said:
Light bleed? What is this light bleed you speak of?
I got my phone last night and see no lightbleed at all. Even at full brightness in a dark room there is no light bleed in the slightest. There is a TAD bit of light barely coming out where the camera button is....but if that is what you're talking about, then you need to get a life.
EDIT: Oh, I see it near the capacitive buttons... You barely can see it, unless your brightness is maxed and are on a black screen. Big deal...the screen is still 100x better than that pentile SIII screen.
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That is most likely not what he is talking about. The common light bleed is two white streaks of light that shoot up from the home button. It is more than what you described.
My phone had slight light bleed from the day I got it... Which was never a big deal. For some reason it is getting worse, I can see it in the daytime sometimes. Would this be covered under sprint I insurance, deductible free?
Sent from my EVO using xda app-developers app

BlueGoldAce said:
That is most likely not what he is talking about. The common light bleed is two white streaks of light that shoot up from the home button. It is more than what you described.
My phone had slight light bleed from the day I got it... Which was never a big deal. For some reason it is getting worse, I can see it in the daytime sometimes. Would this be covered under sprint I insurance, deductible free?
Sent from my EVO using xda app-developers app[/QUOT
Yes that is what I am talking about I get 2 streaks of light coming from the home bottom on mine it's only noticeable on low brightness with a dark background, its not really a big deal I only notice it at night.
As far as sprint insurance it should be covered but I do believe you will have to pay deductible unless you are within the 14 day return period in which case they will replace it for free
My main concern was to make sure battery life wasn't affected by the light bleed because I'm getting way less battery life with this EVO than I did with my first evo, I'm getting about 12 hours now compared to around 20 before running same Rom,settings, apps
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I'd say if it is affecting performance, functionality, or battery life, it is worth replacing. If none of the above are affected, then I think the headache of going through replacing it would be worse than the problem itself. At the end of the day it is up to you.
XDA Premium

Damn it. I just noticed that my phone has this, as well. Don't know that I want to have it replaced as everything else (even those issues that the majority seem to have), so far, is working perfect on this device.
Will Sprint replace with no questions asked for this reason? Obviously, if I decided to, I would have to relock and return to stock, right?

Related

light bleed for tbolt?

just wondering if anyone else is also tolerating the unfortunate light bleeding around the bottom half of their phone and above the soft keys. is this an issue with most of the thunderbolts or did i just get a defective model?
Can't really see what your talking about, is it like that for you all the time for you?
Sent from my ADR6400L using XDA App
I only see it when tilting the phone down at an awkward unusable angle. Don't see anything anytime i've been using the phone normally.
found this http://forum.xda-developers.com/showthread.php?p=12954063&highlight=light+bleed#post12954063 .
My phone has that too, but it really never gets in the way unless like said you're looking at your phone from an already unusable angle.
It's a problem with most thunderbolts and many phones/tablets in general (even the jesuspad isnt immune).
As already mentioned, I dont ever see it unless im intentionally trying to look for it (at an angle).
Have same issue at an extreme angle.
Have same issue only a problem at night. Daytime I don't notice a thing.
Sent from my ADR6400L using XDA App
like stated in the link posted above, its from the illuminated capacitive buttons at the bottom and not the LCD panel itself.
On my first thunderbolt, i actually had the entire screen rotated by a few degrees and pretty bad bleed from the back lighting of the keys at the bottom. VW overnighted me a new phone and the new one still has the back light bleeding, but as others have said, only at extreme angles.
The screen isn't bleeding. It's just the lighting from the soft keys. I only notice it when I have the phone at a certain angle. No big deal.
This normally happens with any device that has backlight keys, soft or not. My Droid X did the same thing.
i work for verizon and every thunderbolt i've sold hasn't had nearly as much light bleeding as mine. it is a painful thing to sell models that surpass mine haha, getting a new one sent to me though, just hope it's not the same. blast this ocd

Hopefully 4th time is the charm

So far I have returned 2 primes because of bad screen bleeding and every time it is getting worse. MUCH WORSE.
Just gut my 3rd 10 mins ago and this is what I get.
Sent from my ADR6300 using xda premium
Great thread bro.
No offense but you're a liability to Asus. You should buy an ipad instead.
broken1i said:
No offense but you're a liability to Asus. You should buy an ipad instead.
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how dare you make a ridiculous suggestion on my thread! lol
noone. really. cares.
please. make these threads stop.
Welcome to the club. I returned 3. I don't care so much about screen bleed though, especially on the boot screen where it is most noticeable. I had stuck pixels and other weird issues.
I had two Primes with screen defects. I returned both and finally gave up on the TF201. I like the tablet overall; but lets get honest - someone over there in Taiwan is sleeping on the job when it comes to quality control. They need to be fired. It's absolutely unacceptable in this day and age for the same people to receive multiple defective units. Any my screen defects were not minor - they were pretty glaring.
Screen bleed is not even noticeable in everdsy use or during regular functions. it's only during bootup. if its minor, then that's normal. if its major bleeding, then exchange once again.
1st return due to dead pixels
2nd returning tomorrow due to 3 light bleeds
hope the 3rd one will be the one
demandarin said:
Screen bleed is not even noticeable in everdsy use or during regular functions. it's only during bootup. if its minor, then that's normal. if its major bleeding, then exchange once again.
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all my apps have a bowl or dark background. And i mainly use it at night. So it is considered regular use for me. But this light bleeding is so bad you can see is in bright light on low brightness. I should if kept my first one. At least I could sort of tolerate it
Sent from my ADR6300 using xda premium
Same here:
1 returned for lots of stuck pixels and backlight bleed
2 even more stuck pixels, less bleed
3 almost no stuck pixels (still some though) but the worse in backlight bleed and had a creaking screen
Tomorrow I will get my 4th unit, but I don't get my hopes to high up
* I know IPS screens cannot be without some light bleeding completely, but my specimens all had these nasty large "bulbs" which can even been seen on lighter backgrounds.
Returned my second prime today. Light bleed and off center screen. Bestbuy had one other there.but it was onhold!! Grr.. Want my tablet back.
Sent from my DROID RAZR using Tapatalk
No wonder people are struggling to get a TP, all you guys are returning them for minor issues.....don't like screen bleed? Turn the light on when using it..there problem solved.
Asus would've done fine with sales if people weren't so anal about minor things like screen bleed or not being able to use GPS in their concrete and lead lined houses. Well done you guys
they should have made a white bootup screen. Then no one would have noticed it...
I dont have my prime yet but i guess its the same as with my phone? For the bootup screen brightness is set to 100%?
Barff1984 said:
No wonder people are struggling to get a TP, all you guys are returning them for minor issues.....don't like screen bleed? Turn the light on when using it..there problem solved.
Asus would've done fine with sales if people weren't so anal about minor things like screen bleed or not being able to use GPS in their concrete and lead lined houses. Well done you guys
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^^
Looking at your pic, i really didnt notice much diffference from my boot up either..
Some people are incredibly fussy, and ruin it for everyone else.
youre going to get the most perfect non-bleeding TF201 soon, then drop it on the pavement...
Then start complaining about the quality of build...
Harden up
clouds5 said:
they should have made a white bootup screen. Then no one would have noticed it...
I dont have my prime yet but i guess its the same as with my phone? For the bootup screen brightness is set to 100%?
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Yes it looks like the boot screen is set to 100%. Mine looks very poor too. Once passed the boot screen no complaints
I've had screen bleed on two Primes that was noticeable on ANY dark background and detracted from the enjoyment of using the device. I also had one where the light bleed was not noticeable on any (normal) screen, and I would have kept that one had it not had other problems (non-functional haptic feedback, a rattle near one of the dock connectors that got worse over time).
My wife's Galaxy Tab 10.1 has zero light bleed. My original Transformer had tons of light bleed that was only visible when booting; I never noticed it otherwise during 8 months of use.
Light bleed is something that I think it highly subjective as to whether or not it's a problem. Nobody can say one way or another whether it's a problem for a given person and/or with a given device. Returning a device because it has an issue like this, therefore, is entirely appropriate and it's ridiculous to assert otherwise. Keeping a device with light bleed can also be entirely appropriate.
People have different standards for their devices. And nobody should feel like returning a device somehow deprives another consumer. It's up to the company to make enough of something, not for every potential purchaser to bite the bullet so some stranger can move up in the line.
If you are looking for perfection in something, I think you'll be highly disappointed.
Mine has some bleed but I don't even notice it once ICS is up and running.
I completely disagree. If you spend your hard earned money on something it should be free from defects. I havent complained about the gps at all. I personally do not care. The people that do care however I leave alone because gps is stated on the box. It doesnt say sometimes working gps it says gps. As for screen bleed and dead pixels....are you kidding me?? Do I agree with the hundreds of threads on the issues? No. But I do believe your product should work as advertised. Guess what, Asus isnt doing charity work here. Ever heard of cost of doing business? I run a 3 million dollar a year high end tile and stone store and i replace material for what sometimes seems like nothing to me but then I remeber..oh yeah these people that are spending 4-6k on their bathrooms are WRITING my paycheck....If something has a minor chip or scratch..guess what? Its replaced. No questions asked. This is the reason my company has gone from 24 stores to 62 store in the last 5 years. Im not talking 800sf gamestops either.. im talking 25000sf 3+ million to open showrooms. So if you are a manufacture like us sometimes you need to SUCK IT UP and do the right thing. No matter how insignificant it may seem to you these people work hard for their money just like I do. If Asus was non profit maybe I would feel different but they arent. They are in it to win it and are competing with the big boys in town and need to get their act together!!!!
Sent from my DROID RAZR using Tapatalk
Good for posting this, it will let others know just how bad it really is.
My first prime from Gamestop has screen bleed and horrible performance, i sold it and got another from Office Depot which so far has been perfect (besides the gps,wifi and bluetooth defects we all have).
I was going to try and sell my second prime and be done with Asus all together but nobody around here will buy it lol, so I decided to just hang on to it.
A device like this should come with no defects, and you shouldn't be expected to lay down and just take it in the rear.

T-Mobile guys...have a question

so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
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i dont think it matters how many you physically return but if your requesting them from insurance they do because a lot of people scam insurance and just sell their devices.
Although, the capacitive lights at the bottom do leak, a lot. this is a well known issue and its highly likely that the next Amaze you get will have the same issue. If I were you, I'd at least root, and download adjbrightness from the market and just turn em off. It saved me some battery and got rid of all the light leakage hope I helped bro
if it is a deal breaker for ya, just get the GSII, its a good one too
mikeschevelle said:
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
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check out this thread (http://forum.xda-developers.com/showthread.php?t=1438805) see how this guys 3 dots are barely noticeable? mine are as bright as the cap keys themselves and the display model at 2 stores ive been to doesnt have em. i can deal with the way those look in the pic, but mine are super noticeable
mikeschevelle said:
if it is a deal breaker for ya, just get the GSII, its a good one too
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had one of those too and had a bunch of ghost lines and blobs, plus the low resolution didnt really appeal to me on such a big screen
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
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Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
hasoon2000 said:
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
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LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
glacierguy said:
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
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guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
mrmako777 said:
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
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I never noticed these on my phone until last night when I was watching a show on my phone. Kind of annoying, and I'm hoping they don't get worse. I don't know how they would, but I've had the phone for two months and never noticed it till now.
For sure exchange though, I doubt they flag your account for having phone hardware issues. I only had 4 mytouch4gs in a year, but I was annoyed enough to get a free amaze out of it. They're good with exchanges. Wish they didn't have to be and the phones worked, but oh well.
Sent from my HTC_Amaze_4G using XDA App
It really sucks having blue lines in the LCD. Since I am not far from Chicago, the cold weather here I believe is triggering the issue. I am going to keep exchanging until HTC gets it right and T-Mobile sends me a good phone lol.
Exchange it man! Don't be shy. You deserve what you pay for and tmo needs to be held responsible for providing that. Guarantees are only useful if you use them! If they overcharged you for some service would you just pay it because you don't want to burden them? I do agree it can be a pain to bring it in, I would go so far as to request a discount on your service. Never forget, they are there to serve you!
P.S. I also never lock myself into contracts, just so I have the option to quit. You would be amazed how much better service you get from the "customer retention center."
Sent from my HTC Desire Z using Tapatalk
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
I don't think mine has a dead pixel
Sent from my HTC_Amaze_4G using XDA App
eggydrums said:
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
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I definitely don't have any dead pixels in all 3 of my Amazes
mrmako777 said:
LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
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Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
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yup, its strange for sure. ive been spending so much time trying to restore my wifes kindle fire that i havent had much time for anything else. ill try and get a pic up in a few!
I don't have any blue lines or dead pixels on my Amaze, but so have the very common light bleed onto a dark screen, which was annoying.
I downloaded an app called screen filter off the market and it shuts the lights off on the soft keys. It was god sent! Didn't have to root my device either.
Not sure what you are talking about. Honestly don't want to as it may bother me if I see it on mine because of your picture, lol!
Loving this phone! Granted I just got it.
Sent from my HTC_Amaze_4G using Tapatalk
ok guys, just got back exchanging my 2nd device at a different store and wait for it...wait for it...this thing is flawless (so far)!!!! very, very minimal light bleed and absolutely zero light coming from in between the cap buttons...
the store i bought the first 2 units from admitted to me that they sold very few amazes so i figured i must have been getting old stock. well it turns out, the other store i went to today had gotten burglarized a few weeks ago and had all completely new inventory. looks like the newer units have maybe addressed our concerns? not sure, but at this point im very happy!!
now that i got a good unit, you guys are stuck with me here for awhile! LOL
That's cool man. Glad to hear you got a good Amaze.
It was funny after reading this thread, I kept looking for those spots you were talking about, which I do get, but bleeds into the screen and that app took care of that problem. But having it outside in the sun, I noticed those blue lines. It is faint, but there. Looks like a grid. I assume these are on all of the devices? I can't see it much unless outside and the sun beating on it at a certain angle.
Kind of how my Kindle Fire is as well.
Sent from my HTC_Amaze_4G using Tapatalk

Severity of lightbleed

On the seperate one tick whether or not you have it. Personally I can spot mine in normal usage at some auto brightness levels. I know that a lot of this will fall under personal opinion, but I would like to hear what people think.
This thread is pretty pointless. The severity is going to be everyone's opinion. There is no set way to measure it without comparing all the devices. And taking pictures of the device is a bad way to measure it because light bleed is amplified horrendously on a camera. Personally, I don't think the light bleed on my N10 is bad at ALL, possibly because I'm somewhat used to it due to my monitor having it.
Nitemare3219 said:
This thread is pretty pointless. The severity is going to be everyone's opinion. There is no set way to measure it without comparing all the devices. And taking pictures of the device is a bad way to measure it because light bleed is amplified horrendously on a camera. Personally, I don't think the light bleed on my N10 is bad at ALL, possibly because I'm somewhat used to it due to my monitor having it.
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Perhaps, but I would like to see how bad people think their light bleed is. Personally I have compared it to several other of my devices (galaxy tab 2 7.0, ipad 2, galaxy player 5.0) and none of them have it this bad.
If I stare at the bottom right corner, on a completely black screen, with max brightness, I can notice slight bleed. Looking at the same corner under any other conditions and I can't make out any bleed lol.
If I stare at the bottom right corner, on a completely black screen, with max brightness, I can notice slight bleed. Looking at the same corner under any other conditions and I can't make out any bleed lol.
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Idk, this makes we want to send mine back and try for another, but I don't want to do that and get a worse one back. I can see mine at 100 percent brightness and if I stare at it I can pretty easily see it under normal conditions. My friend couldn't see it for like 20 minutes though, so maybe I am just crazy. With that said he can spot it pretty easily now.
tcb4 said:
Idk, this makes we want to send mine back and try for another, but I don't want to do that and get a worse one back. I can see mine at 100 percent brightness and if I stare at it I can pretty easily see it under normal conditions. My friend couldn't see it for like 20 minutes though, so maybe I am just crazy. With that said he can spot it pretty easily now.
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If it's going to be a concern in the long run, I might suggest just returning it.
Currently, I have a multi-touch issue with my screen that doesn't seem to like when I use more then 3 fingers at random times. Although the chances of me using more then 3 fingers is... extremely rare; it does sort of bother me a bit lol. But then again, aside from that, and the very minor bleed I have, everything else seems fine... hmm
espionage724 said:
If it's going to be a concern in the long run, I might suggest just returning it.
Currently, I have a multi-touch issue with my screen that doesn't seem to like when I use more then 3 fingers at random times. Although the chances of me using more then 3 fingers is... extremely rare; it does sort of bother me a bit lol. But then again, aside from that, and the very minor bleed I have, everything else seems fine... hmm
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Ha ha, almost seems like a best of the worst sort of thing. If it doesn't have one issue it has another. Also the cable they sent me doesn't charge the tablet, I have to use the one that came with my sgs3.
Good to see that the majority has none. Just ordered a new unit. We shall see how this turns out.
My option is not there. Only visible on the start up screen and only when the auto brightness adjusts. They could probably just fix mine by disabling auto brightness on boot up and there would be no way I can see it. Lol
For the people that said they don't have any:
When did you order and is this your first unit?
I'm not sure if mine really counts as light bleed. Since playing with it for a couple of hours I've only noticed two small spots on the very bottom about the width of my small finger. I need to have brightness set to about 60% and a completely dark background to really see it. During normal use with auto brightness on I don't notice it. Is it really possible to get zero light spots in all conditions with these screens?
Jadefalkon said:
I'm not sure if mine really counts as light bleed. Since playing with it for a couple of hours I've only noticed two small spots on the very bottom about the width of my small finger. I need to have brightness set to about 60% and a completely dark background to really see it. During normal use with auto brightness on I don't notice it. Is it really possible to get zero light spots in all conditions with these screens?
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That's still light bleed, but I can see mine all the time. It sounds minor.
So far not so good. 14 people don't have light bleed and 15 people do.
I ordered mine 5 minutes after they went on sale. No light bleed.
Well I called for an RMA. Before the csr put it through, I got assurance that should the replacement have worse problems that I could RMA the replacement and keep the original. My problem is a little annoying but I have no desire to go through 6 or more replacements to find that perfect device. Other than the dim strip this thing is flawless so I'd rather not risk warped backs, reboots, or a worse panel. Here's to hoping the one replacement is defect free.
Sent from my Nexus 10 using xda premium
Jayrod1980 said:
Well I called for an RMA. Before the csr put it through, I got assurance that should the replacement have worse problems that I could RMA the replacement and keep the original. My problem is a little annoying but I have no desire to go through 6 or more replacements to find that perfect device. Other than the dim strip this thing is flawless so I'd rather not risk warped backs, reboots, or a worse panel. Here's to hoping the one replacement is defect free.
Sent from my Nexus 10 using xda premium
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You and me both lol, I really hope my replacement doesn't have worse light bleed.
Before returning your Nexus 10...
Call Google and speak to TECH SUPPORT AND NOT CUSTOMER SUPPORT!
I complained about light bleed in my first one, and later came to find out that the idiot in CS put down that I was returning it due to remorse, which means I'd have to pay the restocking fee. Tech will put your return reason as defective or DOA so you don't get charged the fee.
No light bleed on mine. I was surprised since my last two Android tablets (transformer and toshiba excite 10) both had some light bleed noticeable on the black boot screen.
Hi,
order Thursday 22 and Friday 23 received. I also have the problem of "light leakage" on the bottom right corner.
How is the replacement? Should your return the product for exchange or google you refer another product? and then send the product deffect .
tcb4 said:
So far not so good. 14 people don't have light bleed and 15 people do.
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Click to collapse
Worth bearing in mind that the numbers are skewed somewhat toward people who are concerned about this topic, with a good chance that they have a light bleed problem -- these are generally the folks who will open this thread and vote in the poll. If you could be confident that all XDA readers in the N10 forum would vote, the percentage would be scarier. Not sure how meaningful the stats will really be that are collected in this thread.

Strange tear under screen

So here is my dilemma and I need some community input or advice. I have a GN2 titanium. I bought it at my employer Bestbuy. Thing is, there is a strange looking line that resembles a tear under the screen that is slightly curved and is about 3/4" long, maybe a tad more. You can ONLY SEE it when the brightness is turned ALL THE WAY DOWN and you are on a screen that is dark. Now if you go into the light with the darkness down all the way it goes away. Full brightness it cannot be seen.Not even at half brightness or 1/4 brightness can it be seen. Thing is I could easily return it BUT bestbuy stopped carrying the titanium on verizon the day they got it! Crazy right , in other words we are sold out of titanium and are not getting more in. I could always get a white one but I don't think I want a white one. Truth be told I think it's just bugging me and need to tell someone lol. If it was your GN2 would you for one even notice it,and if so would you just roll with it? I have to do all the steps above just to see it. I noticed it when watching on mx player in bed at night on low brightness. The touch screen works fine in that area and everything. I wish I could take a picture but I cant seem to get it to show up in a picture.
tl;dr ?
-Strange tear under glass
-causes no touchscreen/pen issues
-only viewable at 0 brightness , in the dark , on a dark image
-exchange for a white GN2
-live with it
jdedeaux said:
So here is my dilemma and I need some community input or advice. I have a GN2 titanium. I bought it at my employer Bestbuy. Thing is, there is a strange looking line that resembles a tear under the screen that is slightly curved and is about 3/4" long, maybe a tad more. You can ONLY SEE it when the brightness is turned ALL THE WAY DOWN and you are on a screen that is dark. Now if you go into the light with the darkness down all the way it goes away. Full brightness it cannot be seen.Not even at half brightness or 1/4 brightness can it be seen. Thing is I could easily return it BUT bestbuy stopped carrying the titanium on verizon the day they got it! Crazy right , in other words we are sold out of titanium and are not getting more in. I could always get a white one but I don't think I want a white one. Truth be told I think it's just bugging me and need to tell someone lol. If it was your GN2 would you for one even notice it,and if so would you just roll with it? I have to do all the steps above just to see it. I noticed it when watching on mx player in bed at night on low brightness. The touch screen works fine in that area and everything. I wish I could take a picture but I cant seem to get it to show up in a picture.
tl;dr ?
-Strange tear under glass
-causes no touchscreen/pen issues
-only viewable at 0 brightness , in the dark , on a dark image
-exchange for a white GN2
-live with it
Click to expand...
Click to collapse
I have the same issue but I can easily get a new titanium grey one. I am not going to though because it is hardly ever noticible
Sent from my SCH-I605 using Tapatalk 2
jellydroid13 said:
I have the same issue but I can easily get a new titanium grey one. I am not going to though because it is hardly ever noticible
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
thank god im not bat sh!t crazy and someone else has seen this, its strange eh? i think ill sit on it as well
Hmm you sure this isn't just the blotches that show up on amoled screens when it goes dark. If you shut the phone all the way off does the line go away. From what it sounds like without actually seeing the phone it sounds like what I described above. If it is. All the super amoled screens tend to do that
Sent from my SCH-I605 using xda premium
jdedeaux said:
So here is my dilemma and I need some community input or advice. I have a GN2 titanium. I bought it at my employer Bestbuy. Thing is, there is a strange looking line that resembles a tear under the screen that is slightly curved and is about 3/4" long, maybe a tad more. You can ONLY SEE it when the brightness is turned ALL THE WAY DOWN and you are on a screen that is dark. Now if you go into the light with the darkness down all the way it goes away. Full brightness it cannot be seen.Not even at half brightness or 1/4 brightness can it be seen. Thing is I could easily return it BUT bestbuy stopped carrying the titanium on verizon the day they got it! Crazy right , in other words we are sold out of titanium and are not getting more in. I could always get a white one but I don't think I want a white one. Truth be told I think it's just bugging me and need to tell someone lol. If it was your GN2 would you for one even notice it,and if so would you just roll with it? I have to do all the steps above just to see it. I noticed it when watching on mx player in bed at night on low brightness. The touch screen works fine in that area and everything. I wish I could take a picture but I cant seem to get it to show up in a picture.
tl;dr ?
-Strange tear under glass
-causes no touchscreen/pen issues
-only viewable at 0 brightness , in the dark , on a dark image
-exchange for a white GN2
-live with it
Click to expand...
Click to collapse
You bought it at Bestbuy. You guys have a really good return policy. Why not swap it out?
hredder said:
Hmm you sure this isn't just the blotches that show up on amoled screens when it goes dark. If you shut the phone all the way off does the line go away. From what it sounds like without actually seeing the phone it sounds like what I described above. If it is. All the super amoled screens tend to do that
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
Wow didnt even think of that lol. Thats definitely it thanks.
Sent from my SCH-I605 using Tapatalk 2
sounds pretty typical of an amoled screen they all suffer from it under very low brightness, I haven't noticed on mine may be because I stopped paying attention for it a long long time ago lol, after having a few phones with amoled screens.
I have the same issue. Even started a thread about it in the Q&A section. Glad I'm not the only one to have it lol
Sent from my SCH-I605 using Tapatalk 2
Yep both my Note 2's have the same problem, both are Titanium Gray. My brother got a launch day Marble White from the Verizon store and his screen is immaculate. Not a single black spot or line on his screen. We flipped the lights and tested them using the same app. Once our eyes adjusted, which didn't take more than 10 seconds, it was immediately clear the difference between my phone and his. His screen not only had a deeper black than mine, but it was free of any markings while mine looked brighter and had noticeable splotches all over.
Niiiiiiice.
DaRkL3AD3R said:
Yep both my Note 2's have the same problem, both are Titanium Gray. My brother got a launch day Marble White from the Verizon store and his screen is immaculate. Not a single black spot or line on his screen. We flipped the lights and tested them using the same app. Once our eyes adjusted, which didn't take more than 10 seconds, it was immediately clear the difference between my phone and his. His screen not only had a deeper black than mine, but it was free of any markings while mine looked brighter and had noticeable splotches all over.
Niiiiiiice.
Click to expand...
Click to collapse
I don't think the color of the devices have anything to do with it. But all amoled screens are different. I guess I since of the lucky ones mine performs great but had only one little dark spot right under the Samsung logo.
Sent from my rooted galaxy note 2... U mad?

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