Hopefully 4th time is the charm - Asus Eee Pad Transformer Prime

So far I have returned 2 primes because of bad screen bleeding and every time it is getting worse. MUCH WORSE.
Just gut my 3rd 10 mins ago and this is what I get.
Sent from my ADR6300 using xda premium

Great thread bro.

No offense but you're a liability to Asus. You should buy an ipad instead.

broken1i said:
No offense but you're a liability to Asus. You should buy an ipad instead.
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how dare you make a ridiculous suggestion on my thread! lol

noone. really. cares.
please. make these threads stop.

Welcome to the club. I returned 3. I don't care so much about screen bleed though, especially on the boot screen where it is most noticeable. I had stuck pixels and other weird issues.

I had two Primes with screen defects. I returned both and finally gave up on the TF201. I like the tablet overall; but lets get honest - someone over there in Taiwan is sleeping on the job when it comes to quality control. They need to be fired. It's absolutely unacceptable in this day and age for the same people to receive multiple defective units. Any my screen defects were not minor - they were pretty glaring.

Screen bleed is not even noticeable in everdsy use or during regular functions. it's only during bootup. if its minor, then that's normal. if its major bleeding, then exchange once again.

1st return due to dead pixels
2nd returning tomorrow due to 3 light bleeds
hope the 3rd one will be the one

demandarin said:
Screen bleed is not even noticeable in everdsy use or during regular functions. it's only during bootup. if its minor, then that's normal. if its major bleeding, then exchange once again.
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all my apps have a bowl or dark background. And i mainly use it at night. So it is considered regular use for me. But this light bleeding is so bad you can see is in bright light on low brightness. I should if kept my first one. At least I could sort of tolerate it
Sent from my ADR6300 using xda premium

Same here:
1 returned for lots of stuck pixels and backlight bleed
2 even more stuck pixels, less bleed
3 almost no stuck pixels (still some though) but the worse in backlight bleed and had a creaking screen
Tomorrow I will get my 4th unit, but I don't get my hopes to high up
* I know IPS screens cannot be without some light bleeding completely, but my specimens all had these nasty large "bulbs" which can even been seen on lighter backgrounds.

Returned my second prime today. Light bleed and off center screen. Bestbuy had one other there.but it was onhold!! Grr.. Want my tablet back.
Sent from my DROID RAZR using Tapatalk

No wonder people are struggling to get a TP, all you guys are returning them for minor issues.....don't like screen bleed? Turn the light on when using it..there problem solved.
Asus would've done fine with sales if people weren't so anal about minor things like screen bleed or not being able to use GPS in their concrete and lead lined houses. Well done you guys

they should have made a white bootup screen. Then no one would have noticed it...
I dont have my prime yet but i guess its the same as with my phone? For the bootup screen brightness is set to 100%?

Barff1984 said:
No wonder people are struggling to get a TP, all you guys are returning them for minor issues.....don't like screen bleed? Turn the light on when using it..there problem solved.
Asus would've done fine with sales if people weren't so anal about minor things like screen bleed or not being able to use GPS in their concrete and lead lined houses. Well done you guys
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^^
Looking at your pic, i really didnt notice much diffference from my boot up either..
Some people are incredibly fussy, and ruin it for everyone else.
youre going to get the most perfect non-bleeding TF201 soon, then drop it on the pavement...
Then start complaining about the quality of build...
Harden up

clouds5 said:
they should have made a white bootup screen. Then no one would have noticed it...
I dont have my prime yet but i guess its the same as with my phone? For the bootup screen brightness is set to 100%?
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Yes it looks like the boot screen is set to 100%. Mine looks very poor too. Once passed the boot screen no complaints

I've had screen bleed on two Primes that was noticeable on ANY dark background and detracted from the enjoyment of using the device. I also had one where the light bleed was not noticeable on any (normal) screen, and I would have kept that one had it not had other problems (non-functional haptic feedback, a rattle near one of the dock connectors that got worse over time).
My wife's Galaxy Tab 10.1 has zero light bleed. My original Transformer had tons of light bleed that was only visible when booting; I never noticed it otherwise during 8 months of use.
Light bleed is something that I think it highly subjective as to whether or not it's a problem. Nobody can say one way or another whether it's a problem for a given person and/or with a given device. Returning a device because it has an issue like this, therefore, is entirely appropriate and it's ridiculous to assert otherwise. Keeping a device with light bleed can also be entirely appropriate.
People have different standards for their devices. And nobody should feel like returning a device somehow deprives another consumer. It's up to the company to make enough of something, not for every potential purchaser to bite the bullet so some stranger can move up in the line.

If you are looking for perfection in something, I think you'll be highly disappointed.
Mine has some bleed but I don't even notice it once ICS is up and running.

I completely disagree. If you spend your hard earned money on something it should be free from defects. I havent complained about the gps at all. I personally do not care. The people that do care however I leave alone because gps is stated on the box. It doesnt say sometimes working gps it says gps. As for screen bleed and dead pixels....are you kidding me?? Do I agree with the hundreds of threads on the issues? No. But I do believe your product should work as advertised. Guess what, Asus isnt doing charity work here. Ever heard of cost of doing business? I run a 3 million dollar a year high end tile and stone store and i replace material for what sometimes seems like nothing to me but then I remeber..oh yeah these people that are spending 4-6k on their bathrooms are WRITING my paycheck....If something has a minor chip or scratch..guess what? Its replaced. No questions asked. This is the reason my company has gone from 24 stores to 62 store in the last 5 years. Im not talking 800sf gamestops either.. im talking 25000sf 3+ million to open showrooms. So if you are a manufacture like us sometimes you need to SUCK IT UP and do the right thing. No matter how insignificant it may seem to you these people work hard for their money just like I do. If Asus was non profit maybe I would feel different but they arent. They are in it to win it and are competing with the big boys in town and need to get their act together!!!!
Sent from my DROID RAZR using Tapatalk

Good for posting this, it will let others know just how bad it really is.
My first prime from Gamestop has screen bleed and horrible performance, i sold it and got another from Office Depot which so far has been perfect (besides the gps,wifi and bluetooth defects we all have).
I was going to try and sell my second prime and be done with Asus all together but nobody around here will buy it lol, so I decided to just hang on to it.
A device like this should come with no defects, and you shouldn't be expected to lay down and just take it in the rear.

Related

Got my transformer, two small bright spots on the screen

Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
http://www.flexcode.org/lcd2.html
let it load
select "fix my screen"
if it doesnt go away after it runs... if it doesnt auto close after a minute, just close it
its a dead pixel
return son!
No dice. Thanks anyway.
Guess this bad boy is going back...
I got a replacement Prime yesterday and thought everything was perfect until I opened my web browser to google, which is pretty much all white and noticed a bright spot like you are describing in the title. Mine are definitely NOT stuck/dead pixels. I know because I returned my first one in part because of stuck pixels. It's almost like these pixel(s) allow slightly more light through than the adjacent pixels. Sort of like light bleed but not at the edge of the screen. I can only see it on white or very, very light backgrounds. It disappears entirely on darker colors.
It is unfortunate but I will not replace this again for a third time. It goes away unless my Prime is charging or docked (which I assume is because it is similar to the tablet being plugged in) and can only be seen on an all white background. I will never use my tablet plugged in, I charge it at night when I sleep, and the limited amount I have it docked is not an issue since it only shows up on an all white background and seems less noticeable than a dead/stuck pixel. Honestly, a smudged screen is more noticeable/annoying. Since I don't use my dock much it will probably end up having a dead battery anyway which means I really wouldn't see it much, unless the battery in the dock is required for it to function while attached, I'm not sure but will find out. Thinking about it I guess it probably does need to be charged for the ports and everything to work unless it leaches off the tablet. Who knows...I'll test it at some point.
It is kind of strange though and I really dislike trying to justify a flaw to keep a $500 device but whatever. IPS screens have some nice benefits but they seem to have a lot of flaws too like bright spots, pretty bad light bleed and more stuck pixels than I am used too. I went back and forth in my OCD head so many times about how many times I would exchange or return this device before I get one that is pristine but if I return it there is nothing else that interests me.
Asus had quality issues with their past Transformer and to think the 1080p tablet will be any different is ignorant.
Anyway, end blog. Since that's what XDA is now
Where did you guys get yours from?
DroidHam said:
Where did you guys get yours from?
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Best Buy, ordered 1/6.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
Doktaphex said:
If it's only 2 pixels and they are not directly adjacent, it's unlikely that they will take it back as that is deemed an acceptable tolerance for dead/stuck pixels. I think you need to have 5 or more total or 2 directly adjacent.
Pretty much all manufacturers use this guideline I believe. I hope I am wrong and you do get to exchange it.
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I had one dead pixel on my Xoom and Best Buy replaced it without even turning it on to verify
I had two stuck pixels when I first got my Prime. Running pixel fixer apps didn't fix the problem. However, both of them have "unstuck" themselves after a few days of use. If you have some time before you have to return it, you may want to wait a little.
EDIT: Check that. I just ran a dead pixel test and only one of the two unstuck itself. The other one is so unnoticeable to me that I haven't seen it.
JazzMac251 said:
Two small pinpoints of white light on the screen. Are these dead pixels? Stuck Pixels?
I'm guessing that either way I should exchange it. So, apparently Asus is going to be having quality issues?
Click to expand...
Click to collapse
Same issue here, bottom right of the screen, small patch of white light in the browser window about an inch from the corner..
Not sure whether to return, the rest of the tablet is awesome!!
I just got another one and about 7 dead pixels the kind you can see on
Black screens and also slightly a bit of light bleed where the headphone jack is
Sent from my PC36100 using Tapatalk

Impression of new C1 Serial Prime

Finally after long weeks and days of patiently waiting, I got a chance to snatch up my first prime from best buy today (In store pickup 32gb gray)... boy was a I excited!!!
I've been eye'ing this forum and transformer forums since mid decemeber so I pretty much know every nasty/sad/positive thing there is too it.
Despite knowing all the potential risk of having a malfunctioning tablet I took the risk hoping this new batch had some tweaks/fixes from Asus.
To my suprise the tablet i got today was the new C1 serial # tablets.
I had very high expectations and hoped that the negative things i heard about the prime was... just a silly rumor. Unfortunately life is not that convenient and disappointment came almost... too fast. Starting from the intial boot ive spotted 3 white dead pixels and 1 red dead pixel... Boy that was a pretty big blow to the face. I've tried all sorts of pixel unstuck/fixer apps but none seemed to help.
Next thing i noticed was severe light bleeding on top right corner of the screen and along the entire edges on the bottom. For the most part, I really don't mind minor light bleeding. I understand that is the technology we're dealing with right now and ive owned several monitors that had this problem. But the light bleeding on the tablet was too noticable for me to overlook and almost disgusting... for a $500 tablet.
Wifi/GPS *sigh* feel free to skip this as yall seen billion cries about this, i can confirm that its 100% true. Ive upgraded to the latest firmwire ICS bla bla bla, WIFI is AMAZING standing RIGHT NEXT to the router. Other than that i get CONSTANT wifi drops, slow connection, and extreme weak signal... GPS i won't even go there.
Last thing is the dull unresponsive touchscreen. I had the EEE Pad TF101 and had no issues with this but on the prime the touch sensitivity is absolutely horrible. When scrolling on websites it feels either choppy or unresponsive. When i scroll the page with the left thumb the page barely even moves... I had extremely high hopes for ICS since everyone seemed to be crazy about it but in all honesty I didn't experience/feel any smoothness even with forced hardware acceleration.
I gotta say after seeing sow many negative reviews/impression i never thought i'd be writing one myself... I guess i feel a bit cheated as I secretly hoped that I could be one of those lucky guys who had a perfect Prime and wondered what other people were complainging about... Now i can truely understand your pain and disappointment. I'm returning the prime tomorrow to BB and ordering a new one via Newegg - if the newegg one i rcv is no better i am officially giving up on the Prime. It's really sad, I mean after all the hype and waiting you finally get your hands on it and realize the product you paid $500 does not live up to what you've hoped for.
Why release new products with new serials if it doesn't address any of the previous problems?
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**Update** 01/27
So ive returned my C1 serial tablet back to best buy and received my Champange 32gb from newegg today. The serial # this time was BC - immediately ive noticed better / less light bleeding around the top corner but acceptable.
There are 2 dead pixels (white) but not as bad my previous one... at least this time there isnt a red one. Overall the screen responsiveness seems a lot better for me too and seems like overall ICS experience is smoother.
Best of all so far i have not had one WIFI drop nor poor wifi connection. Im getting same d/l speed as my galaxy s2 phone.
I think this one is going to be a keeper for now.
Wow, sir may I say thank you for that I was worried that the C1 would have big display fixes. But, according to you that's not the case anyone else with a C1 have a story to tell? I have a BC serial btw.
I picked up my 64gb version with C1 serial number today. I have some small light bleed in the bottom left corner, but not really noticeable. It's actually in the same spot as my TF101. I will say that my wifi signal is weaker than the 101, but haven't had any drops or noticeable lag. I get 2 bars where the other gets 3. I have fully updated to 11.1 as well. My only issue so far has been market freeze while updating several apps. Hasn't happened again though. I got mine from MicroCenter. So far I'm very happy with it. Very sorry to hear yours is having issues. Hope the one from newegg is better!
Got a Champagne C1 today, haven't had a lot of time to play with it but the light bleed is indeed pretty bad... One spot in the bottom left, all along the right side as well.
The sensitivity is great though, wifi I have not had any problems though I do live in a condo. Seems very responsive, typing on the screen is fine so far (no keyboard yet). No dead pixels. Only quibble I have is the backlight bleed which is honestly only really noticable on a jet black screen with high backlight.
wikedawsum said:
I picked up my 64gb version with C1 serial number today. I have some small light bleed in the bottom left corner, but not really noticeable. It's actually in the same spot as my TF101. I will say that my wifi signal is weaker than the 101, but haven't had any drops or noticeable lag. I get 2 bars where the other gets 3. I have fully updated to 11.1 as well. My only issue so far has been market freeze while updating several apps. Hasn't happened again though. I got mine from MicroCenter. So far I'm very happy with it. Very sorry to hear yours is having issues. Hope the one from newegg is better!
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Thanks man. So far I never had a bad prodcut from Newegg and im crossing my fingers. Glad your happy with yours.
I just got my BC serial# Prime 64Gb from a dec 25th pre-order from Amazon and I can say I am happy with the screen. There is no light bleed I can see (I might not be as picky) and the screen's touch is very responsive. I do have the reduced WiFi signal everyone else has, but no dropped or laggy wifi signal. It updated to ICS 4.0.3 within 10 minutes and has not had any problems.
As for the GPS, I havent had a chance to mess with it yet.
This is my third attempt for a good transformer prime. Got my 64 gig from amazon yesteday and very happy with this one. Yes its a BC model, but the only issue I have is some very minor light bleed. everything else is fine.
Got a C1 64GB grey delivered from Amazon yesterday. The only problem that I have is a very slight light bleed on the bottom left corner. I have no dead pixels and my wifi is perfect. Screen is also nice, bright and responsive.
Sent from my PG86100 using xda premium
I got a BC serial prime today from staples (canada), right out of the box there 2 noticeable 2 inch long scratch (two of them parallel) on the backplate and a small dot of bluish ink that cannot be wiped off. Also beside the camera rear lens appears to have a small scratch like stain that can be removed. Are stores selling refurbished as new items now?
Tech Faded said:
Wow, sir may I say thank you for that I was worried that the C1 would have big display fixes. But, according to you that's not the case anyone else with a C1 have a story to tell? I have a BC serial btw.
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There are (nor will there be in the future) display fixes. Light bleeds and dead pixels are part of IPS screens. Even ASUS warranty states that such things, unless they are excessive, do not fall under warranty. If a store takes the item back for light bleeds and dead pixels, it is basically on their head.
This will not change unless ASUS will up their quality control standards and start throwing out light bleed and dead pixel screens, which will drive up the costs of the devices due to screens they cannot use.
Even TF101's have light bleeds and dead pixels today, this won't change. And it is simply more prominent with TF201 screens due to IPS+.
kristovaher said:
There are (nor will there be in the future) display fixes. Light bleeds and dead pixels are part of IPS screens. Even ASUS warranty states that such things, unless they are excessive, do not fall under warranty. If a store takes the item back for light bleeds and dead pixels, it is basically on their head.
This will not change unless ASUS will up their quality control standards and start throwing out light bleed and dead pixel screens, which will drive up the costs of the devices due to screens they cannot use.
Even TF101's have light bleeds and dead pixels today, this won't change. And it is simply more prominent with TF201 screens due to IPS+.
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This is true. For the most part i think vast majority of consumers expect such results but sometimes its more noticable than others - thats what kills us. I showed my tablet to the return guy at in best buy and he was pretty shocked too and appologized - return was immediate and no restocking fee. I mean 4 dead pixels and 1 stuck red pixel is def on the excessive side ONTOP of severe light bleeding all across the board.
Thanks to OP, that confirmed me to again post-pone my purchase of Android tablet.
I put a lot of hope to ASUS TF201, but they blew it.
Well, MWC 2012 is just next month, it will be interesting to see the next wave of Android tablets. I don't know, my heart now probably go to the rumored 11.6" Samsung tablet, even though I must swallow the TouchWiz ... *difficult*
NOTE: Probably the one who has no WIFI issue is the one who has "better" WiFI AC/router. Because I think there are quite a lot of range for this kind of device. From cheap mediocre to expensive overkill one.
I purchased two Australian Channel TF201 32GB Golds both with C10KAS***** serial numbers.
I have found the majority of problems people have posted about do not apply to my two units. (each had very tiny light bleed in the bottom left corner, and that is about all)
It's scary how many problems people are posting, seems mostly in the US.
Sorry to hear about your troubles OP, my C1 serial primes have great screens and everything
Samsung, Apple almost don't have these problems. Even my €170 Hannspad/G-Tab didn't have backlight bleeding. I mean come on Asus..
OP, please search or read before posting, i already put up a C1 discussion thread yesterday.
http://forum.xda-developers.com/showthread.php?t=1462342
I got my C1 64 gigger from Amazon yesterday and i dont see any issues so far. I am actualy blown away at how fast and smooth this is. I performed the ICS update prior to loading any apps and all is working great.
I see a resolution about dead pixels on my warranty card (local one in Slovakia). There is written that dead pixels does not fall under warranty unless there is a combination of 8 dead pixels at same place. It also specifies whether they are dead "white" or "black" ones.
As mentioned before, I guess it has something to do with a display technology...but honestly, does it really matter for you - 3 dead pixels or some light bleeding visible only in a boot stage?
donxuan1983 said:
I see a resolution about dead pixels on my warranty card (local one in Slovakia). There is written that dead pixels does not fall under warranty unless there is a combination of 8 dead pixels at same place. It also specifies whether they are dead "white" or "black" ones.
As mentioned before, I guess it has something to do with a display technology...but honestly, does it really matter for you - 3 dead pixels or some light bleeding visible only in a boot stage?
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Click to collapse
I really hate dumb questions like these. Why ask questions when the answer is almost always relative?
YES IT DOES MATTER...I don't want dead pixels, not even one. I don't want light bleeding...
Its pretty dissapointing that the C1's are having the same issues. Thanks for the update.
Pubnum said:
I really hate dumb questions like these. Why ask questions when the answer is almost always relative?
YES IT DOES MATTER...I don't want dead pixels, not even one. I don't want light bleeding...
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Click to collapse
I really hate shouting on people, especially when the answer is almost always relative...simple advice - change you Prime or ask for money

what to check on the Nexus 10 to ensure it's perfect

Hey guys, as we know, the very first batch of any device likely will have some flaws. Hopefully this won't happen to the nexus 10. Anyway, Im a very picky consumer so I have to ensure my device is perfect. So I will list some of the things we need to check when the item arrives. feel free to give tips etc..
1/ Check the screen to see there are any dead pixels/ discolored area/ uneven white screen/ yellow or pink spots
2/ Light bleed
3/ any scratch on the body
4/Buttons are all good.
5/ Speakers
All I can think of so far..
also would want to check if the cameras, radios, ports, battery and other such components work properly, along with checking along the seams of the tablet to make sure it is solidly put together.
Microscope... check EVERY pixel.
I also have a few questions. It has to deal with the snap on cover if anyone got those (if they are out). When you unfold the cover does the screen light up like the iPad does with its smart cover. And also can the cover be used as a stand or does it just fall over? And how bad is the lag on Chrome compared to anyone who has used Safari on an iPad. Thanks. I'm hoping to switch from my ipad to the nexus 10!
Add couple more
1. Check GPS
2. Pixel check can be done with https://play.google.com/store/apps/details?id=com.ossibussoftware.deadpixeltest&hl=en
Will Google even replaces screens with a couple dead pixels?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
duarian said:
Will Google even replaces screens with a couple dead pixels?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
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Click to collapse
Well in my case they'd be replacing the screen whether they intended to or not. If I had to, I'd just order a new one, then send the old one back in its place and say I changed my mind. And that just if they didn't want to exchange a clearly defective product. Up to them, but either way I'm going to make it right for myself in the end :good:
With 2560x1600 x3 sub-pixels (=12.288.000 pixels) you will very likely not get a sample without a single defective sub-pixel. Doesn't really matter either, a stuck sub-pixel at 300 DPI resolution is so small that it will be hard to find even if you "know" where it is.
My tab 10.1 and GS3 first batch were flawless. I expect a pretty close to perfect initial batch here as well. This isn't Asus or HTC.
Tomatoes8 said:
My tab 10.1 and GS3 first batch were flawless. I expect a pretty close to perfect initial batch here as well. This isn't Asus or HTC.
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Bam !
Good point !
Samsung has an excellent track record!
Nothing is for sure but every samsung product ive ever had has been perfect!
From my Note 2
It's not only about the company behind the product, it's also about math/probability.
Hint: Try counting the sub-pixels on the Galaxy 10.1 or S3 and compare to the N10.
Tomatoes8 said:
My tab 10.1 and GS3 first batch were flawless. I expect a pretty close to perfect initial batch here as well. This isn't Asus or HTC.
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not really...I guess it's a matter of luck. I bought my S3 in june and after 3 replacements, I got the satisfying one.
One thing concerns me the most is the screen. It's true that it's hard to get a screen without any dead pixels considering the huge amount of pixels. well, I really hope this won't happen since if I ever find out just one single dead pixel, it would turn me off really bad even if I normally can't see it. But you know, it is there... haha
rookiegenius said:
not really...I guess it's a matter of luck. I bought my S3 in june and after 3 replacements, I got the satisfying one.
One thing concerns me the most is the screen. It's true that it's hard to get a screen without any dead pixels considering the huge amount of pixels. well, I really hope this won't happen since if I ever find out just one single dead pixel, it would turn me off really bad even if I normally can't see it. But you know, it is there... haha
Click to expand...
Click to collapse
I forgot to include the legendary GS2 as another first batch flawless device. It might be about luck sometimes but generally you can deduce when it is safe to buy a first batch.
I use two methods that I feel pretty good about.
One, like I said, my GS2, tab 10.1, and GS3 were all flawless first batches for me. I realize that using just myself as a sample size is pretty shady statistically but if you look at the posts of complaints of the GS3 in May/June, they are far less than most devices.
Two, we know for a fact that Samsung is not only a manufacturer, but one of the if not the best manufacturer. Sure HTC and Apple are moving away from them, but it is not because of the quality. People trust their factories and manufacturing processes so unless the Nexus 10 uses some fancy new manufacturing process, Samsung already has the wisdom and experience and chances are, they won't need to make many changes to the manufacturing process like others might.
Valynor said:
It's not only about the company behind the product, it's also about math/probability.
Hint: Try counting the sub-pixels on the Galaxy 10.1 or S3 and compare to the N10.
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Click to collapse
I'm not so sure we should expect the majority of units to have dead pixels. I deal a lot with high resolution 2560x1600 computer monitors and very rarely do I encounter dead/stuck pixels. You're right that they would be harder to notice because of the high pixel density, but I'll use pixel checker and send it back if there's an issue. Just because it's a smaller screen doesn't mathematically necessitate pixel issues. The 13in retina macbook pro has almost the same pixel density and of the few I've tested, none have any pixel issues.
keenraven said:
I'm not so sure we should expect the majority of units to have dead pixels. I deal a lot with high resolution 2560x1600 computer monitors and very rarely do I encounter dead/stuck pixels. You're right that they would be harder to notice because of the high pixel density, but I'll use pixel checker and send it back if there's an issue. Just because it's a smaller screen doesn't mathematically necessitate pixel issues. The 13in retina macbook pro has almost the same pixel density and of the few I've tested, none have any pixel issues.
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Are you really spending maybe 15-30 minutes (if that's enough) to check each display in a dark room with dark-adapted eyes?
I'm asking that because as an example my Nexus 7 has 1 stuck blue sub-pixel almost smack in the middle of the screen, I know where it is and I still need about 10-20 seconds in a dark room with a (mostly) black screen to find it again - in daylight it's just plainly impossible to locate it. On a Retina/N10/WQXGA display this will be even harder.
It's my personal opinion that a lot of the people posting here how their displays are perfect with zero errors just never see any of their stuck/dark sub-pixels. They're really that hard to find unless you have bad luck and get a completely broken pixel or a cluster of broken sub-pixels in close proximity.
Valynor said:
Are you really spending maybe 15-30 minutes (if that's enough) to check each display in a dark room with dark-adapted eyes?
I'm asking that because as an example my Nexus 7 has 1 stuck blue sub-pixel almost smack in the middle of the screen, I know where it is and I still need about 10-20 seconds in a dark room with a (mostly) black screen to find it again - in daylight it's just plainly impossible to locate it. On a Retina/N10/WQXGA display this will be even harder.
It's my personal opinion that a lot of the people posting here how their displays are perfect with zero errors just never see any of their stuck/dark sub-pixels. They're really that hard to find unless you have bad luck and get a completely broken pixel or a cluster of broken sub-pixels in close proximity.
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first thing I do is go to my closet and turn the brightness all the way up... lol I can not live with dead pixels..
rookiegenius said:
first thing I do is go to my closet and turn the brightness all the way up... lol I can not live with dead pixels..
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Click to collapse
Whatever brings more happiness into your live ...
My personal view on sub-pixel errors is: if I have to search for them to see them ... I don't really care about them.
A full stuck/dark pixel (or anything that catches the eye) is a reason to send the device back though, no doubt about that.
rookiegenius said:
first thing I do is go to my closet and turn the brightness all the way up... lol I can not live with dead pixels..
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Click to collapse
I thought I was a bit wierd doing this to test for Light Bleed! lol I feel slightly better now!
rookiegenius said:
first thing I do is go to my closet and turn the brightness all the way up... lol I can not live with dead pixels..
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Click to collapse
I tend to do that anyway for light bleed... That's my worry. My Nexus 7 has pretty bad light bleed, and i'm okay with that because it's a cheap tablet, but I won't be happy if the Nexus 10 has bleed like that one. I can deal with a minor amount around the edges, but it's really annoying if it extends to the center of the screen, etc.
Valynor said:
With 2560x1600 x3 sub-pixels (=12.288.000 pixels) you will very likely not get a sample without a single defective sub-pixel. Doesn't really matter either, a stuck sub-pixel at 300 DPI resolution is so small that it will be hard to find even if you "know" where it is.
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Click to collapse
Not really true. My monitor is 2560x1440 and I promise you, there are no dead pixels. Granted it's 27", and the Nexus is only 10", it may be a little harder to see, but throw up solid color backgrounds and you will probably see it.

Severity of lightbleed

On the seperate one tick whether or not you have it. Personally I can spot mine in normal usage at some auto brightness levels. I know that a lot of this will fall under personal opinion, but I would like to hear what people think.
This thread is pretty pointless. The severity is going to be everyone's opinion. There is no set way to measure it without comparing all the devices. And taking pictures of the device is a bad way to measure it because light bleed is amplified horrendously on a camera. Personally, I don't think the light bleed on my N10 is bad at ALL, possibly because I'm somewhat used to it due to my monitor having it.
Nitemare3219 said:
This thread is pretty pointless. The severity is going to be everyone's opinion. There is no set way to measure it without comparing all the devices. And taking pictures of the device is a bad way to measure it because light bleed is amplified horrendously on a camera. Personally, I don't think the light bleed on my N10 is bad at ALL, possibly because I'm somewhat used to it due to my monitor having it.
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Click to collapse
Perhaps, but I would like to see how bad people think their light bleed is. Personally I have compared it to several other of my devices (galaxy tab 2 7.0, ipad 2, galaxy player 5.0) and none of them have it this bad.
If I stare at the bottom right corner, on a completely black screen, with max brightness, I can notice slight bleed. Looking at the same corner under any other conditions and I can't make out any bleed lol.
If I stare at the bottom right corner, on a completely black screen, with max brightness, I can notice slight bleed. Looking at the same corner under any other conditions and I can't make out any bleed lol.
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Click to collapse
Idk, this makes we want to send mine back and try for another, but I don't want to do that and get a worse one back. I can see mine at 100 percent brightness and if I stare at it I can pretty easily see it under normal conditions. My friend couldn't see it for like 20 minutes though, so maybe I am just crazy. With that said he can spot it pretty easily now.
tcb4 said:
Idk, this makes we want to send mine back and try for another, but I don't want to do that and get a worse one back. I can see mine at 100 percent brightness and if I stare at it I can pretty easily see it under normal conditions. My friend couldn't see it for like 20 minutes though, so maybe I am just crazy. With that said he can spot it pretty easily now.
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Click to collapse
If it's going to be a concern in the long run, I might suggest just returning it.
Currently, I have a multi-touch issue with my screen that doesn't seem to like when I use more then 3 fingers at random times. Although the chances of me using more then 3 fingers is... extremely rare; it does sort of bother me a bit lol. But then again, aside from that, and the very minor bleed I have, everything else seems fine... hmm
espionage724 said:
If it's going to be a concern in the long run, I might suggest just returning it.
Currently, I have a multi-touch issue with my screen that doesn't seem to like when I use more then 3 fingers at random times. Although the chances of me using more then 3 fingers is... extremely rare; it does sort of bother me a bit lol. But then again, aside from that, and the very minor bleed I have, everything else seems fine... hmm
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Click to collapse
Ha ha, almost seems like a best of the worst sort of thing. If it doesn't have one issue it has another. Also the cable they sent me doesn't charge the tablet, I have to use the one that came with my sgs3.
Good to see that the majority has none. Just ordered a new unit. We shall see how this turns out.
My option is not there. Only visible on the start up screen and only when the auto brightness adjusts. They could probably just fix mine by disabling auto brightness on boot up and there would be no way I can see it. Lol
For the people that said they don't have any:
When did you order and is this your first unit?
I'm not sure if mine really counts as light bleed. Since playing with it for a couple of hours I've only noticed two small spots on the very bottom about the width of my small finger. I need to have brightness set to about 60% and a completely dark background to really see it. During normal use with auto brightness on I don't notice it. Is it really possible to get zero light spots in all conditions with these screens?
Jadefalkon said:
I'm not sure if mine really counts as light bleed. Since playing with it for a couple of hours I've only noticed two small spots on the very bottom about the width of my small finger. I need to have brightness set to about 60% and a completely dark background to really see it. During normal use with auto brightness on I don't notice it. Is it really possible to get zero light spots in all conditions with these screens?
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Click to collapse
That's still light bleed, but I can see mine all the time. It sounds minor.
So far not so good. 14 people don't have light bleed and 15 people do.
I ordered mine 5 minutes after they went on sale. No light bleed.
Well I called for an RMA. Before the csr put it through, I got assurance that should the replacement have worse problems that I could RMA the replacement and keep the original. My problem is a little annoying but I have no desire to go through 6 or more replacements to find that perfect device. Other than the dim strip this thing is flawless so I'd rather not risk warped backs, reboots, or a worse panel. Here's to hoping the one replacement is defect free.
Sent from my Nexus 10 using xda premium
Jayrod1980 said:
Well I called for an RMA. Before the csr put it through, I got assurance that should the replacement have worse problems that I could RMA the replacement and keep the original. My problem is a little annoying but I have no desire to go through 6 or more replacements to find that perfect device. Other than the dim strip this thing is flawless so I'd rather not risk warped backs, reboots, or a worse panel. Here's to hoping the one replacement is defect free.
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
You and me both lol, I really hope my replacement doesn't have worse light bleed.
Before returning your Nexus 10...
Call Google and speak to TECH SUPPORT AND NOT CUSTOMER SUPPORT!
I complained about light bleed in my first one, and later came to find out that the idiot in CS put down that I was returning it due to remorse, which means I'd have to pay the restocking fee. Tech will put your return reason as defective or DOA so you don't get charged the fee.
No light bleed on mine. I was surprised since my last two Android tablets (transformer and toshiba excite 10) both had some light bleed noticeable on the black boot screen.
Hi,
order Thursday 22 and Friday 23 received. I also have the problem of "light leakage" on the bottom right corner.
How is the replacement? Should your return the product for exchange or google you refer another product? and then send the product deffect .
tcb4 said:
So far not so good. 14 people don't have light bleed and 15 people do.
Click to expand...
Click to collapse
Worth bearing in mind that the numbers are skewed somewhat toward people who are concerned about this topic, with a good chance that they have a light bleed problem -- these are generally the folks who will open this thread and vote in the poll. If you could be confident that all XDA readers in the N10 forum would vote, the percentage would be scarier. Not sure how meaningful the stats will really be that are collected in this thread.

Is lightbleed still a problem?

So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I suggest you to wait. As far as I know it's a matter of luck of getting a device with none of the known defects. Older and younger builds do have defects.
Sent from my Nexus 9
Although I brought my mine in December, I guess I got a crappy unit
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
Light bleed
Click to expand...
Click to collapse
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Terrible battery life ( Max of 5 hours SOC )
Click to expand...
Click to collapse
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
crappy buttons on the side
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Click to collapse
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
The back creaks slightly
Click to expand...
Click to collapse
So quit twisting it.
Is it worth returning or do you think I'll get the same issues again or maybe worse?
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Click to collapse
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
I did return it and got a decent unit
J
Sent from my Nexus 9 using XDA Free mobile app
doitright said:
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
So quit twisting it.
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
Click to expand...
Click to collapse
Are you ****ing kidding me here? Ya let's let ALL these issues go, so the NEXT tablet that comes out is an even bigger piece of **** with more problems because people like you let them get away with it.
Let me ask you this, should we accept ALL light bleed as OK no matter how bad, or is there a cutoff at some point where its no longer acceptable? Right off the bat I'll tell you youre wrong because they don't ALL do it. I just returned a nexus 9 that had next to 0 light bleed. I've never, not once in my life exchanged a device for any reason. Never. But im on my 4th nexus 9, 2 of which had almost no light bleed at all. My last ones screen flickered so bad and the speakers froze and cut in and out so much I couldn't deal with it anymore, which was number 2 nexus 9. Open the new one tonight in the parking lot and boot it. Horrendous lightbleed and volume buttons that were literally ****ing recessed into the frame. I don't know about you, but I'm not a god damn woman so I don't have fingernails to reach a recessed button, and I for damn sure ain't carrying around a ****ing paperclip to adjust the volume on a tablet. So I exchange it. Get nexus 9 #4. Buttons stick out of frame perfectly. Completely different from the one i just had in my hands. But that's not a quality control issue to you. I should have kept the one that had unpressable volume buttons so you won't have to pay more for your next tablet. Too ****ing bad buddy. I'll return EVERY single piece of **** I get, and GLADY pay more for the next version if I don't need a paper clip to adjust the volume, Dramamine for the constant screen flicker, and a speaker that actually plays sound.
Yes or no is this acceptable light bleed?
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
Click to expand...
Click to collapse
I've got the same thing. Plus, the microphone seems to have issues (sensitivity is so low, that it won't hear any "okay google" unless i really scream at it, for instance)! I would return it, but i am too afraid i might get an even worse unit.
Turns out HTC and Google really messed everything up with this one. I guess i was lucky to end up with a yellow-tinted Nexus 9 because, according to all people's reports, that might just be the best hardware version of it! With that in mind, I've never been so unsatisfied about a purchase before. I've always accepted some minor issues as i don't believe there are perfect devices, but i've never heard about so many different and major issues, especially for a tablet of this price. Not even to mention about the software issues, so far. This is just rediculous!
Huh ...
My new Sand model arrived with no issues out of the box ... excellent build quality, no issues with colors in the screen, and no bleeding backlight.
Where are y'all buying these things with all these issues?
I ordered mine directly off the play store.
I bought mine from Expansys (Europe). It's a pretty late batch (HTC4CC, which I think means December) therefore no back bending, no deep volume buttons and normal lightbleed for an LCD. But the fact that there are still issues and the quality of such an expensive tablet is questionable enough to make you stick with a yellowish screen, is really depressing. Anyway, I am really glad yours is perfect and I hope next batches manage to be as good as this tablet should be, but that doesn't change the fact that HTC and Google really dropped the ball on this one.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
Click to expand...
Click to collapse
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
doitright said:
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
Click to expand...
Click to collapse
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
Im a member here to gain knowledge and help people when i can. I have enough devices to damn near fill a small bathtub, and theyre all the the same ones i bought day one never exchanged. In case you werent aware, most of us here are not ****ing retards and know lcds will have a SMALL amount of light bleed.. This is not a small amount, its an unacceptable amount. If You think I'm suddenly trying make **** up or make unwarranted complaints about a screen for no reason, you're flat out wrong.
For someone with the name doitright, you for damn sure aren't holding HTC to that standard.
So if take a picture of all my older tablets next to the nexus 9, they should all basically look the same then correct? By your logic they should all look similiar(according to you, this is a normal, acceptable amount that should be exhibited by all of my older tablets- including 2 nexus 7's) and the nexus 9 should look no worse than the rest correct? 100$ says they don't. Willing to put your money where your mouth is?
di11igaf said:
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
Click to expand...
Click to collapse
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
doitright said:
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
Click to expand...
Click to collapse
Are you a ****ing moron? Let's try reading shall we?
1) I just said in the post you quoted I've NEVER in my life exchanged or returned any devices out of literally dozens. Obviously besides the nexus 9, but since you don't seem to fully read my previous comments in this thread I feel I need to point this out.
2) I haven't warrantied ONE nexus 9. I bought mine from best buy after launch and had until Jan 15 to exchange. So I did. If you actually READ my posts you'll see each one was returned for multiple issues, light bleed being at the back of my list of issues that concern me.
Would you keep a device that had speakers that didn't work? Yes or no? Would you keep a device that had volume buttons LITERALLY recessed inside the frame, making them completely unable to be pressed? Yes or no? Light bleed just happened to be another issue to top these major defects off.
So, since all these problems HAVE been noted in this thread, in fact I'm pretty sure they were in posts you quoted me on, you're telling me non-working speakers and unpressable buttons are both imaginary and within design specs?
Throw horrendous light bleed on top for icing on the cake.

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