Access the Internet while talking on the phone? - Sprint HTC EVO 4G LTE

Correct me if I'm wrong, but I believe on the new HTC EVO LTE from Sprint, you can now surf the web over data while talking on the phone. If this is correct, then I have a question because it currently doesn't work.
When I'm on the phone and open up the internet, it immediately turns my screen off. Then I have to hit the power button to turn the screen back on. But if I touch the screen anywhere, the screen turns back off. As a result, I can't end the call nor unlock the phone by pulling the ring up. Therefore I have to wait for the the person I'm talking to, to hang up the phone in order for the call to end and allow me back into my phone, otherwise I have to do a force shutdown in order to get back into my phone. Is anyone else experiencing this issues or have any suggestions? Thanks.

Something sounds wrong. You running a ROM of any kind?
Mines flawless, and I actually use it a ton more than I tought I would.

NoClemency said:
Correct me if I'm wrong, but I believe on the new HTC EVO LTE from Sprint, you can now surf the web over data while talking on the phone. If this is correct, then I have a question because it currently doesn't work.
When I'm on the phone and open up the internet, it immediately turns my screen off. Then I have to hit the power button to turn the screen back on. But if I touch the screen anywhere, the screen turns back off. As a result, I can't end the call nor unlock the phone by pulling the ring up. Therefore I have to wait for the the person I'm talking to, to hang up the phone in order for the call to end and allow me back into my phone, otherwise I have to do a force shutdown in order to get back into my phone. Is anyone else experiencing this issues or have any suggestions? Thanks.
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it only works if it supported by the towers you are on. so it wont work in all cities. you need to see what network you are working on like EVDO REV A or that new enhanced network

I'm on CDMA - EvDo rev. A network right now which may be the problem. (Let me know if that is the case.) At the moment I'm in Florida near Jacksonville which I don't believe have any of the new towers. In addition, I've experienced the same problem in Nashville TN. I can't firm what network I'm on in Nashville until I get back home on Friday.
And no, I'm not running any rom. I've only rooted my phone and unlocked it, but I haven't done anything with it beyond that. Everything is pretty much stock.

Related

[Q] Network freezing

I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
splayer7 said:
I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
Click to expand...
Click to collapse
Since you have had the problem now with two different phones it could be a result of some app(s) you have installed, or related to your coverage. Did thr problem start after having each phone for some time?
I am working on ruling out an app. Weird thing is, I have had winmo for over 3 years in the same area with no probs. This is my first android. I am uninstalling an app at a time to figure out if it is one.
****Update****
So I uninstalled the ESPN Scorecenter app. I haven't had a freeze in over 24 hrs. Guess I am going to have to find another app to follow the games while I am at church.
are you sure u r in area that has only Edge? have u try to Lagfix the fone?
goodluck.
This just happened to my wife's Vibrant. This reminds me of when I had the T-mobile Shadow, where suddenly, it would not be able to send or receive data or calls BUT the phone itself shows no indications of any signal problems. It's as if the cellular software component has frozen and so the signal bars are frozen to whatever state they were and thus tricking you into thinking everything is fine until you try to make a call or someone calls you on a landline wondering if your cell phone is dead.
I suspect it's due moving into a poor or zero signal area and the phone tries to make a data connection. I really have no idea how to fix this other than to hope there is a firmware update to resolve this. The only fix is to reboot the phone (flipping the phone to flight mode gets one to a state where you can't turn flight mode off... which indicates a lost of control to the cellular component).
I am consider finding a way to reboot the phone nightly, which will help if this happens overnight, but I wish there was a way to detect this more immediately so it can reboot when needed. Perhaps an app that monitors the carrier signal strength and if the signal level is perfectly the same for a long duration, then a lock up of the cellular component is suspected.

4g works but switching to 3g/1x doesn't seem to

Hello Just wanted to say thank you to all the peope who support this awesome website.
I got my TBolt yesterday and i know people have said they have had weird reception for 4g and what not. Luckily my house is in the center of a 4g area so in my house i have had perfect 4g coverage but today i went to town and i looked like it was trying to switch from 3g, 1x, or 4g but unsuccefully as it would only stay for a few seconds then disapear. Does this have to do with Verizon problems? if not what should i do?
Thanks
I was having the same issues going back to 3G from 4G. I would get no icons on the top of the screen and could only make phone calls. Tech support had me do a factory restore and that fixed it right away. Very annoying for sure to have to set up your phone all over again. If this keeps happening I'm not sure I will keep the phone. I am not about to factory reset every time this network handoff issue occurs.
Tech support told me they are working on a fix and I don't need to hard reset it yet. To me its silly to hard reset if its just going to happen again.
i was having similar issues and tech support had me take out the battery for a min and then put it back in and boot up and i had 3g back
Battery pull didn't work for me...
thanks guys battery pull seemed to work well!
Local VZW store said a national tech support email went out this afternoon regarding TB problems switching and dropping data. Email said the fix is on the network side and the phones have to be hard reset after 1PM mountain time to be fixed. Sounds fishy, but maybe worth a try.
I saw this linked in another thread. I take no credit for it.
http://forum.androidcentral.com/htc...blems-3g-data-dont-hard-reset-read-first.html
It helped me a little bit with my sporadic 3G connections here at work.
It appears vzw's eHPRD's network is down which is why data has been dropping once a tbolt is out of LTE coverage.
Use the ##778# menu (hit call after ##778#)-->password is 000000-->modem settings-->Rev A-->choose enable-->hit the menu button on the tbolt and commit changes
This is from the androidcentral forums. I can't post links yet, but a quick search over there will reveal the specifics.
This forces the device to use EVDO instead of eHPRD so you'll lose simultaneous voice/data, but at least if you're not in LTE coverage you'll get data. The device will still connect to LTE if it's available.
This worked on my device and my wife's.
I noticed that even in some areas of the same city that this network error is causing no access to 3g. I tested it by following the guide and sure enough the 1x switched to 3G. I hope Verizon gets this up and running. I think this is also causing calls to drop.
Sent from my ADR6400L using XDA App
God Dam ****ing verizon biooootch, angered me so much saying i couldnt get on 3g because I voided my warranty by doing *#*#4636#*#* and shutting of LTE. OMG I wanted to punch her through the phone.
I've been having an issue and I don't know if it's related, but it sounds like it.
I've been turning my phone to "CDMA auto (PRL)" whenever I go out for the day to conserve battery. But there's this one place that seems to disconnect me whenever I go. It's happened twice now, but when I go there, I lose data service and can't manage to get it back even after switching to 4G. The first time it happened, it was out from about 11pm to 3am. Today, though, I switched it to 4G and it came back, along with 3G.
Now, the problem here is that my girlfriend's Thunderbolt is fine during all of this. I'll lose 3G, but hers will stay connected even though we'll be in the same location. I don't understand what would be different about mine than hers. :S
Hey DJComent try pinggolf12's fix it worked for me.

[Q] Stuck in 1x? Wtf?

Anyone else wake up to data issues today? Had no data connection even though sprint zone diagnostics said 3G connection was working correctly. Called sprint, they said there were no outages in my area and made up an E ticket. Told me to take it in to the sprint store. Decided to try ##3282# myself first. Got data back, but now I'm stuck in 1x. I'm running the latest cleanRom and haven't had any issues up to now. The only thing that I've done different the last couple of days is that I've been using wifi tether to connect my new View. I'm wondering if they see it somehow and if I'm being throttled. Any ideas?
##DATA# wont help.
Yeah the ##DATA# wont do anything for you. Please try any of the following:
1. Turn on airplane mode for about 1 min, and the turn off.
OR
2. Try power off the device and remove the battery for about 2 minutes so the device fully powers off and deregisters from the network. Power back on and try again.
If that does not work let me know. You might have to reset the network settings through ##CLEAR# menu.
I had this the other day but I reflashed my phone I dont know if yours is flashed and it fixed it
The past couple days my phone has lost data connection a couple times for seemingly no reason, and I am pretty much always at 1x now. Also my cell signal is lower than usual.
This is even when connected to my airave. I dont know why, but Sprint just seems to have this happen sometimes.
It definitely seems to be associated with wifi tether. I did try the airplane mode deal as well as turning off the mobile data. Also powering down and pulling the battery. It's hit and miss. Seems like receiving a text or checking my email will bring back 3G, have no idea why? But it's been working for me pretty consistently. Once I'm back up and running I'm golden til I tether again... Then sometimes I lose it sometimes I don't.

Not Getting Data

For some reason today my Amaze decided to randomly stop getting any type of data signal. I will be able to place and receive calls, and send and receive texts, but I will not be able to connect to the internet, or anything requiring data.
If I go in to settings it will show my mobile network as on, but I will have to toggle it off and on a few times before it eventually comes back up. It seems the first two trys it will say "turning on..." and nothing will happen until I turn it off and back on, eventually getting data signal.
I didn't change anything this morning to prompt this, and I don't have any battery saver apps that turn data off when the screen is off. This is also happening both at work and at home, places where I have always had great signal before, so I am at a bit of a loss as to what is going on with my phone.
For reference I am running ICS 4.0.3, S-Off, and rooted.
It's a tmo issue.
Have others been experiencing this issue today?
All week.
Oh, I had assumed that people in the Midwest were experiencing problems with the storms and all, I didn't know they were having issues in California.
Thats a relief at least, I was worried there might be something up with my phone, which at the moment I can't afford to replace. That is certainly a load off my mind!
It's a nationwide issue, seems to be overload on the network or they're probably installing that new band.
Haha, well as long as it keeps me from buying a new phone it's all good. Thanks for the info!
Lol at getting a new phone, no prob, it should be back on in an hour or so.

My HTC looses 4G Connection and switches to "E" or "G" and loose signal completely

My HTC looses 4G Connection and switches to "E" or "G" and loose signal completely
I am in need of some help, and the AT&T Support is utterly crap. I have a 2 GB (4G LTE) Data Plan but my phone seems to be messing up. Today (Because it is really really hot out, and the phone is in my pocket all the time, which makes it even hotter in my pocket)the phone reached it's milestone with me and got to 111 Degrees Fahrenheit. In an attempt to save the phone, I turned it off. Several minutes later, I turned it back on (Was at 96 Degrees now) and I noticed that I had no Data Connectivity. I had bars, but I didn't have the letters "4G LTE," or "4G." It was blank, but then it lost the bars completely. Then later on I had a "G" and "E" come up on the Status bar next to the Connectivity Bars (Which were full, I had all 5 bars). There are 2 pictures included here, one is with the "E" (Or EDGE connection of what I heard) and one is when the connection just drops a few minutes later.
Info:
Bootloader is Unlocked (via htcdev), installed with Custom Recovery (TWRP 2.8) and Root Access (SuperSU).
Android v4.4.2 with HTC Sense v5.5
(If you need more information please tell me below and I will do what I can to answer them, Photos were taken not too long ago, about 10 to 15 minutes ago from the Post of this Thread)
BUMP
thehumanslayer12 said:
BUMP
Click to expand...
Click to collapse
have you flashed any firmware's or radio's ?
try and fully charge the phone and toggle airplane mode and see if the data connection works. also the temperature you describe is not really that high.
And overheating would only damage the battery not chips/radio's inside the phone. Water is a different story
clsA said:
have you flashed any firmware's or radio's ?
try and fully charge the phone and toggle airplane mode and see if the data connection works. also the temperature you describe is not really that high.
And overheating would only damage the battery not chips/radio's inside the phone. Water is a different story
Click to expand...
Click to collapse
I was thinking about Flashing a custom firmware but I ended not, because I was a little worried that I would Brick my phone. The only things that I did flash was the Custom Recovery to TWRP Recovery (Made a mistake, it's TWRP v2.7.0.0) and got Root Access through SuperSU. The data does come back now, back to 4G LTE but whenever I try using the data or make a call it attempts to send out the Data but then shuts off seconds later the only thing that I can do, is Text and that's it. Will resetting everything (the Recovery, Un-Root, and Re-Lock the Bootloader (which wont do anything since I found it that it is Perm)) fix the problem?
Edit: Also thanks for the Info on Overheating. OH and also a very very VERY important detail that I think is serious, the Phone gets to 111 Degrees (It was at 114 Today, before shutting down for 4 Hours before finally being able to turn it back on) now whenever the Phone is trying to use the Data. I was trying to load Facebook, and the data was on at the time (4G LTE Connection) it was sending and receiving the Data, but it was going like 5 times slower than what 4G LTE is, it was like having 3G, and when the data was being used, the Phone got to 114 Degrees but when that data was off, the phone was a Rock sitting at 79 Degrees. I suppose this might have something to do with it? Also here is another picture, the Battery History for today. The 4G LTE Connection is staying Stable for now, but will go away if I attempt to use data or make a call. Messaging is available again though. The phone got to 114 at 3 PM and turned off later after that, so please tell me or someone else if this has anything to do with the case? Thanks.
thehumanslayer12 said:
I was thinking about Flashing a custom firmware but I ended not, because I was a little worried that I would Brick my phone. The only things that I did flash was the Custom Recovery to TWRP Recovery (Made a mistake, it's TWRP v2.7.0.0) and got Root Access through SuperSU. The data does come back now, back to 4G LTE but whenever I try using the data or make a call it attempts to send out the Data but then shuts off seconds later the only thing that I can do, is Text and that's it. Will resetting everything (the Recovery, Un-Root, and Re-Lock the Bootloader (which wont do anything since I found it that it is Perm)) fix the problem?
Edit: Also thanks for the Info on Overheating. OH and also a very very VERY important detail that I think is serious, the Phone gets to 111 Degrees (It was at 114 Today, before shutting down for 4 Hours before finally being able to turn it back on) now whenever the Phone is trying to use the Data. I was trying to load Facebook, and the data was on at the time (4G LTE Connection) it was sending and receiving the Data, but it was going like 5 times slower than what 4G LTE is, it was like having 3G, and when the data was being used, the Phone got to 114 Degrees but when that data was off, the phone was a Rock sitting at 79 Degrees. I suppose this might have something to do with it? Also here is another picture, the Battery History for today. The 4G LTE Connection is staying Stable for now, but will go away if I attempt to use data or make a call. Messaging is available again though. The phone got to 114 at 3 PM and turned off later after that, so please tell me or someone else if this has anything to do with the case? Thanks.
Click to expand...
Click to collapse
where are you getting these temperature readings ?
4G LTE goes off during a call. Calls are made over 3g
clsA said:
where are you getting these temperature readings ?
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Click to collapse
Well, I am getting them from multiple sources, for one I am getting 1 by "All-In-One Toolbox," 2 since I have Root Access I can be able to analyze the system via Fastboot through my computer (3rd Party Applications, plus the applications that I created) 3 well of course there is an AT&T App designed to so and so "Optimize Battery Life" (Which it never does) shows the current Battery Readings of the phone. (For number 2 the custom Recovery I have allows me to turn on Auto Logging when the phone operates at a bad, and in this case "Hot," rate, which from there I can analyze what the system was doing at the time (Temp. Writing and Reading Logs, etc (However it does not log Radio Network or anything related))
clsA said:
Calls are made over 3g
Click to expand...
Click to collapse
When I used to call, the LTE would go away and 4G would stay, so I would have to be a bit cautious about that.
I am quite certain that it would be the Root that is doing this, I am not to sure though.
clsA said:
try and fully charge the phone and toggle airplane mode and see if the data connection works.
Click to expand...
Click to collapse
Hey! I did this today, and the phone was keeping the connection! Although, the Data was as if I was on a 3G Data Network, I am talking to AT&T about the case now(Not now now, but generally), but like I said their Customer Service is crap. The phone also stayed at a 99% Battery Charge all day long, and when I turned Airplane Mode off, I seen my 4G LTE just come up like nothing. I would suspect this as a "Temp" fix, because the connection does change to "G" and "E" (Also in the All-In-One toolbox, the regular 4G connection, the application said it was a "HSDPA" (Also sometimes it had a '+' next to the name too) connection. Was finally able to get a call out to my Voicemail today, but right after I ended the call I lost the 4G (And LTE in some cases) connection, no reception is what the phone was saying.
Edit: I am starting to think that the phone is too weak (or the signal is too weak, in this case the Radio in the phone is too weak or so, not enough power maybe?) to carry out a Stable connection to AT&T, or one of the Cell Towers. I suspect in me Flashing the SuperSU and TWRP Recovery could be the cause of it? (Also another thing that I forgot to mention again, is that I had sent in my HTC One to HTC to get repaired, as it bricked its self by turning background data off for 'Google Services' making HTC Sense not respond and then lead to the bricking. HTC Said a total of 5 Items (Including the Mainboard) were replaced in the repair. Maybe they did something wrong? But then again I can't send it back because I unlocked the Bootloader)
thehumanslayer12 said:
(Also another thing that I forgot to mention again, is that I had sent in my HTC One to HTC to get repaired, as it bricked its self by turning background data off for 'Google Services' making HTC Sense not respond and then lead to the bricking. HTC Said a total of 5 Items (Including the Mainboard) were replaced in the repair. Maybe they did something wrong? But then again I can't send it back because I unlocked the Bootloader)[/I]
Click to expand...
Click to collapse
So this is a HTC Repair job... it's very likely your hardware is broken then.
use the SuperGuide to return to stock and get another phone from HTC/ATT
clsA said:
So this is a HTC Repair job... it's very likely your hardware is broken then.
use the SuperGuide to return to stock and get another phone from HTC/ATT
Click to expand...
Click to collapse
*sigh ok thanks but anything about the battery doing this?

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