[Q] MMS will not download!! (AT&T) - Galaxy S III Q&A, (US Carriers)

Hey guys, (Did extensive search before posting this)
Whenever I get a MMS the messages show a download button but will not download. I have tried turning wifi on and off, turning mobile data on and off, rebooting, using stock app and Go SMS and nothing is working. I looked in APN settings but do not know if they are right or not.
The issue just started recently, I have had the phone about a week and they seemed to work at first.
Please help,
This is driving me crazy and is frankly unacceptable in 2012. I saw some threads about old Galaxys having this issue.

You have to be on mobile data without wifi for them to download.
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Thanks for the reply, but I have tried turning wi fi off, which in turn reverts to mobile data and still no success. Could it be that I also use a micro cell? My carrier service is literally the worst possible at my house without the micro cell. This is quite unfortunate if so.

I think wifi has to be off when it is initially coming through and yes, a micro cell will do it. Is it a voice micro cell or data?
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Its a voice micro cell, but it also transmits a 3G signal. Not sure of the speed since I always use wi fi.
This is boggling my mind. Are you telling me that it is not possible to recieve a freaking MMS message created in 1982 (sarcastic) on a 2012 LTE device if I am in a wifi network. WTH. That is crazy to me.
So are these images gone or do I need to turn off wifi and turn off the micro cell to download?
Thanks for your help btw.

So I disconnected wifi and disconnected my microcell and clicked download on Go SMS and nothing, error message. Pulled up the stock SMS app and clicked download and after a half minute or so the picture appears. The picture then also shows in Go SMS.
I guess the solution is no MMS while at home which is a bit frustrating coming from another device/platform where this problem would not occur.
Thanks again.

I have the international GS3 on AT&T. My phone automatically downloads MMS if only mobile data is on or both wifi & mobile data are on. I believe it is your microcell causing your disruption OP.

Sorry, my international S3 also only downloads MMS if only mobile data is on.. I have yet to see it auto download when Wi-Fi was on. I would say it could be the microcell in this case though.
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joshnichols189 said:
Sorry, my international S3 also only downloads MMS if only mobile data is on.. I have yet to see it auto download when Wi-Fi was on. I would say it could be the microcell in this case though.
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Click to collapse
My International SGS III activates mobile data when downloading mms.. With wifi on or off..
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imnothimm said:
My International SGS III activates mobile data when downloading mms.. With wifi on or off..
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Click to collapse
Weird. I am on T-Mobile though and my galaxy nexus was the same way.
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It isn't just you. I had the same issue with my GSII. It would randomly appear and disappear. Have the person resend it.
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Not true. I am on WiFi 90% of the time and I still get MMS
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When mms comes in the WiFi should temporarily shut off and the radio picks up 3 or 4g in order to download it. U honestly won't notice any seperation. If u honestly can't receive them, check your apn settings
Sent from my vivow using Tapatalk 2

You are getting mms when you are away from your home/microcell, correct?

hmm, i just noticed that mine has been doing this lately too. MMS won't download unless I turn off wi-fi. I'm on t-mobile

Related

[Q] While on Wifi is 3G off?

If my evo 3d is connected to wifi, does 3g automatically turn off? and can I receive calls/texts over wifi?
If wifi is in use, 3G gets disabled (atleast that's how mine is). And you can't receive calls and texts via wifi but you will still receive them with your cell's radio (not 3G though)
Sent from my PG86100 using XDA App
But your phone will activate the 3G radio in order to send or receive MMS. MMS does not send or receive over WiFi regardless of circumstances.
Does WiFi or 3g use more battery?
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LostRib said:
Does WiFi or 3g use more battery?
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Click to expand...
Click to collapse
3g uses more
3G is only data not phone service. Meaning u can still receive sms and phone calls if 3G is turned off.
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ZachPA said:
But your phone will activate the 3G radio in order to send or receive MMS. MMS does not send or receive over WiFi regardless of circumstances.
Click to expand...
Click to collapse
Uhh I send/receive mms over WiFi all the time...
dr_acula_sxe said:
3G is only data not phone service. Meaning u can still receive sms and phone calls if 3G is turned off.
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Click to collapse
I noticed when wifi is on/connected I can turn off the mobile network in quick settings
DDiaz007 said:
Uhh I send/receive mms over WiFi all the time...
Click to expand...
Click to collapse
If you actually watch your notification bar, 3g turns on momentarily for the mms send and receive
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It's all automatic. In order of power usage (highest to lowest)
4G -> 3G -> Wifi
You don't have to manually turn off 3G; the phone puts it to sleep when you go to either 4G or Wifi, and only turns it on if and when you need it. Again, it's all automatic.
LostRib said:
I noticed when wifi is on/connected I can turn off the mobile network in quick settings
Click to expand...
Click to collapse
Yeah u can turn it off and still receive text and calls. Like right now I'm on WiFi with mobile network off.
Turning it off when u do not need data will save battery also.
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DDiaz007 said:
Uhh I send/receive mms over WiFi all the time...
Click to expand...
Click to collapse
you sure bout that? lol
If at night I just turn off mobile network, then nothing will sync right? Then I don't have to mess with turning background data off and on. And I'll still get texts and calls
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LostRib said:
If at night I just turn off mobile network, then nothing will sync right? Then I don't have to mess with turning background data off and on. And I'll still get texts and calls
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Click to collapse
Right. As long as wifi is disabled as well then nothing will sync. And you will still get calls and texts.
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Excellent. A couple less steps for me
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You don't have to do anything! 3G goes to sleep as soon as you connect to a Wifi network. Turning off Mobile Network just adds an extra step to your routine.
DDiaz007 said:
Uhh I send/receive mms over WiFi all the time...
Click to expand...
Click to collapse
actually on most phones it will drop to "1X" because it doesnt use wifi or 3G. it will still say "3G" if data is turned on in some cases because that is the way the software programmers intended it to be. if no data or wifi it can still send a text because it uses a different type of data transfer than when you are browsing the internet or doing any other type of data transfer.
thats the way i understand it and i think im right. please correct me if im wrong.
Happy Flashing! (oh wait, this isn't the 4g forum)
Happy Daydreaming! (oh lord, please let my 3D get root)
ZachPA said:
But your phone will activate the 3G radio in order to send or receive MMS. MMS does not send or receive over WiFi regardless of circumstances.
Click to expand...
Click to collapse
Mms does send over WiFi and 4G n sense 3.0
Sent from my PG86100 using Tapatalk
ZachPA said:
But your phone will activate the 3G radio in order to send or receive MMS. MMS does not send or receive over WiFi regardless of circumstances.
Click to expand...
Click to collapse
I wish mine would, Ill totally forget that I have wifi on and my mms messages wont send until I disable it....which is a pain in the ass when you are uin hurry or totally forget its on,....

Problems connecting to internet at times! Really PISSED! Help!

Can anybody tell me why sometimes when trying to connect to the web or Facebook or anything that uses the internet, why sometimes the 4g symbol just stays there with no transmission lines being sent and receiving? I know when trying to connect the orange lines go in and out of 4g. I will be in the same spot with my fiance. She has an IPhone 4s with Att. I hit the Facebook and or the web at the same time on her phone. Hers connects right away. Mine will just sit there and load and load. Nothing being transmitted. Then after about 30 secs it connects. I don't understand. At times it will work and other times. It seems to be getting worse. I called at&t and they are going to send me a replacement phone not through insurance. But from samsung. Does anybody else experiencing problems like this before. I will have to sit there and wait for my phone to connect while my fiance is already surfing. This will happen in different spots. But whenever mind is not connect my fiance's iphone 4 s connect with no problem. this is my second Note doing the same thing. Is this how its supposed to work?
By the way I have already done hard reset clear cache and everything possible
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You on tmo or att? Happens to me with tmo but I assume just cause I'm using a hacked radio.
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TJBunch1228 said:
You on tmo or att? Happens to me with tmo but I assume just cause I'm using a hacked radio.
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Click to expand...
Click to collapse
On AT&T
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Problem: wifi on turns mobile data off

I am having a problem where any time I turn my wife on, my mobile data turns off (no 4G or 3g icon, also network signal info app shows no data). Is this a designed feature or is it a bug? Running stock Rogers firmware I747MVLLE8.
tdunks said:
I am having a problem where any time I turn my wife on, my mobile data turns off (no 4G or 3g icon, also network signal info app shows no data). Is this a designed feature or is it a bug? Running stock Rogers firmware I747MVLLE8.
Click to expand...
Click to collapse
Well that's your problem bud. You're turning your wife on, not the wifi But on a serious note, this is an intended feature of android. When you turn on wifi it turns off mobile data to save your mobile data. If you dont mind me asking, why do you want your 4G to stay put if you are on wifi?
tdunks said:
I am having a problem where any time I turn my wife on, my mobile data turns off (no 4G or 3g icon, also network signal info app shows no data). Is this a designed feature or is it a bug? Running stock Rogers firmware I747MVLLE8.
Click to expand...
Click to collapse
Avoid showering. Your wife won't get turned on as often. Problem solved.
Sorry. Couldn't resist the auto-correct fail... If you're on wifi, your 4g/3g automatically shuts off. That's normal.
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tdunks said:
I am having a problem where any time I turn my wife on, my mobile data turns off (no 4G or 3g icon, also network signal info app shows no data). Is this a designed feature or is it a bug? Running stock Rogers firmware I747MVLLE8.
Click to expand...
Click to collapse
It's definitely a "power saving feature" built into Android.
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itsjusttim said:
It's definitely a "power saving feature" built into Android.
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Click to expand...
Click to collapse
Yup but if you text or send pic messages it will switch to mobile network temporarily to send or receive those text and mms
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aznmode said:
Yup but if you text or send pic messages it will switch to mobile network temporarily to send or receive those text and mms
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
thats how it is on all android phones i blve at least all the ones ive had it wont send or rec pic msgs over wifi so it goes to the network then back to wifi
Alright thanks guys. Is there any way to turn this feature off? I want to keep mobile data on because I have really bad service at my house and I am trying to analyse it a bit.
You can just turn wifi off. You can't be connected to 2 data sources at the same time (that isn't an android thing). If wifi is off, you'll connect using 3g/4g instead.
Sent from my MB855 using xda app-developers app

Wifi (not hotspot) insight needed

Is there any reason my phone says it has a strong wifi signal but it keeps dropping wifi and starts using verizon network instead?
background:
new JB basband rooted and unloxk with jailbreak method
that's it........
Thought there may be a JB vs L4 modem and rom issue (New at this...)
Thanks
Or it may be changing settings when one first gets the phone and doesn't read (not that there is a manual) about each setting first.
Is it dropping while the screen is on? There's a setting to turn off wifi when the screen is off
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dmonger11b said:
Is it dropping while the screen is on? There's a setting to turn off wifi when the screen is off
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Click to collapse
That's what I thought the problem was but I was wrong............
Turns out the phone jack in the kitchen died so the wife moved the phone into the office. Cut my wifi signal by half, so in those areas where it was iffy to begin with, it was switching to Verizon.
I think it is all solved........(but I thought that last time.
dmonger11b said:
Is it dropping while the screen is on? There's a setting to turn off wifi when the screen is off
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Click to collapse
Well NOT fixed...and it is dropping when the screen is on. The always on is selected.
HELP ! ! ! !
And it's not a signal strength issue?
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dmonger11b said:
And it's not a signal strength issue?
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Click to collapse
Well.....my laptop is at 9.8 mps and the phone is getting 5 mps so there is some problem but signal strength says very strong.
When is the last time you rebooted your router?
As a pre-emptive strike, I am not interested in other devices work fine and there is no reason to because of that. They aren't using the same wifi card and they all behave differently with their own little quirks. Point in case, I have had my PC lose wifi, but my phone is fine and a router reboot clears it up.
Is it while MMS messaging? I've noticed my phone switches to 3g/4g while sending MMS, even if wifi is on.
Compared the wifes s3 side by side with my note and they dropped together so did a factory reset of the router and all is well.
Thanks for the efforts.....

Wifi and 4G stay on at home

When I get home my wifi automatically turns on like it should, problem is the 4g stays active and confuses the phone which now thinks it has no data connection. On all my other phones including my s3 the 4G always goes dormant when wifi is connected. I end up having to turn off the mobile data tab to disconnect the 4G.
Question is does anyone else's note 2 do this, or is it just my phone, or maybe there is a setting I missed.
It becomes a problem because I can't receive mms while 4g is off and when I leave the house I forget to turn it back on and don't receive emails etc
Thanks ahead of time
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Sent from my SCH-I605 using Tapatalk 2
That's not an issue with my Note II, are you using a custom rom?
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No issues here, on jellybean
No non root and touchwiz
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Questions and help issues go in Q&A
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I restarted the router and phone and since it has only done it once so hopefully it's fixed for now, thanks
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it happens to me once in awhile,m running jellybeans b12, i toggle airplane mode on and off fixes the problem for me...
shawn1899 said:
When I get home my wifi automatically turns on like it should, problem is the 4g stays active and confuses the phone which now thinks it has no data connection. On all my other phones including my s3 the 4G always goes dormant when wifi is connected. I end up having to turn off the mobile data tab to disconnect the 4G.
Question is does anyone else's note 2 do this, or is it just my phone, or maybe there is a setting I missed.
It becomes a problem because I can't receive mms while 4g is off and when I leave the house I forget to turn it back on and don't receive emails etc
Thanks ahead of time
Sent from my SCH-I605 using Tapatalk 2
Sent from my SCH-I605 using Tapatalk 2
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