No sound after boot up - Galaxy S III Q&A, Help & Troubleshooting

I was quite shocked when i realised no sound plays after booting up my phone, even if i go into the music app to play music. Not even my touchscreen sounds are working. But it seemed to come back by itself after awhile. It can be quite annoying. Is this a software bug by samsung? Ive never had this problem with any android phone before.

Back up data and try factory reset first .
jje

Yup that did the trick. Looks like my carrier screwed around with stuff. Thanks

Related

Now no sound

Another bug i expect
No sound plays, ringtones music nothing, camera says "Camera Failed" on launch and all videos show "cannot play this video"
Rebooted and still the same.
Oh what fun
I have seen the same loss of sound and video stopped playing, but for me rebooting has fixed it (so far )
I also have a suspicion that it's the audio service crashing which might be causing some of my spontaneous reboots...
Roll on the next update from Samsung... hopefully 2.3.4 which fixes some of the battery issues too.
Left it off for an hour and now seems to be ok
Sent from my GT-I9100 using XDA App
Factory reset if problem comes back .
jje
Soundpool error
Just happened again, so I took a look in aLogCat...
Lots of Soundpool (2697) Error creating AudioTrack
My guess is that something is leaking audio streams and this stops any audio playing and the knock on effect is no video either
Not had it happen again (yet) ,
Lost trust in the phone, will it ring? will i miss an important call?, was happy with the G Tab thats the only reason i purchased the SGS2, oh well you live and learn.
relikade said:
Not had it happen again (yet) ,
Lost trust in the phone, will it ring? will i miss an important call?, was happy with the G Tab thats the only reason i purchased the SGS2, oh well you live and learn.
Click to expand...
Click to collapse
I know how frustrating it must be, but it's only one phone out of how many thousands sold?
Just get it exchanged.
Factory reset cures many problems .
jje
BoogWeed said:
I know how frustrating it must be, but it's only one phone out of how many thousands sold?
Just get it exchanged.
Click to expand...
Click to collapse
Cant do an exchange, only option is to send it away for a month for repair
It happened again, so I checked what happens when I get an incoming call...
No ring tone, only vibrate. When you answer the phone you can't hear the other person and they can't hear you... not great for a phone
It's clearly a bug given that the phone works fine for hours and then the audio service fails.
I run with audio clicks turned on, so it's obvious when it's failed, unlike a friend at work who runs his in silent mode...he also won't know when the phone has done a spontaneous reboot (mine did just now...sitting on the desk with screen off and locked).
Roll on XE3!
Mine done the same last night. I have turned on touch sounds for now. Also get reboots with it just sleeping on the shelf.
Strange as i have two SGSII and the other is fine. Both KE2
Sent from my GT-I9100 using XDA App
Done a factory reset as it was getting annoying. Now it's been 24 hours and i've counted 8 spontaneous reboots all while phone sleeping.
Sent from my GT-I9100 using XDA App

Audio playback randomly pausing.. is it just me?

Hi,
I love my SGS2, but I've had one problem recurring since I bought it approx 6 months ago: music playback randomly goes into pause mode. It'll pause even when the phone is undisturbed on my desk.
It might happen after playing for a couple of hours, or it might do it after just a couple of minutes.
It occurred both with the stock music player, and also with PowerAmp and UberMusic.
Strangely I can't remember any podcasts played back via Google Listen pausing.
I took my first handset back and got a new one, but that's doing it too - so I'm about to post it off to the UK repair center... but it's obviously only worth doing that if the problem is hardware rather than software.
Does anyone else have this problem? Have you found a fix?
Presume you have tried factory restore before returning phone .
jje
JJEgan said:
Presume you have tried factory restore before returning phone .
jje
Click to expand...
Click to collapse
Yeah, I did it a couple of times with the previous phone, but there didn't seem to be any point with my current one, as it had paused when it was still in fresh-out-of-the-box state. (I should've taken it back straight away then, but then it did go through a long phase of working perfectly... though probably wasn't playing so much music then)

EXTREMELY Weird In-Call Volume

So, this is my short story:
I've had this phone for 6 months. I've had it rooted for about 5 months. I've used tons of Roms, and have had no problems whatsoever. I have several Nandroid backups as well, each dating around 2 months a part (each).
/End Story
Problem:
All of the sudden, I called a friend to find that the in-call volume was EXTREMELY low. I turn it up all the way and could only faintly hear him. He sounded a mile away. I had to turn it on speakerphone to finally make out what he was trying to say.
Things I've Tried:
I've tried going back to each of my Nandroid's, when the sound was working, and nothing was fixed. I've tried Factory Reset with no results. I've wiped cache/dalvik cache - nothing. I've tried messing with Hearing Aid settings - nothing. I've tried turning the volume all the way down in the call, and then turn it all the way up to see if it fixes it - no results.
Currently I'm running the Infected Rom 3.5. But I tried calling people on MIUI, Sense 3.0, etc, with no results thus far.
Question:
WHAT could possibly be causing this? It's not like I blew a speaker, I've never done any volume adjustments on my phone with an app or anything. The receiver still works, as I can hear them, but they sound near non-existent until I switch to speakerphone.
Any guesses/suggestions?
Diabetic said:
So, this is my short story:
I've had this phone for 6 months. I've had it rooted for about 5 months. I've used tons of Roms, and have had no problems whatsoever. I have several Nandroid backups as well, each dating around 2 months a part (each).
/End Story
Problem:
All of the sudden, I called a friend to find that the in-call volume was EXTREMELY low. I turn it up all the way and could only faintly hear him. He sounded a mile away. I had to turn it on speakerphone to finally make out what he was trying to say.
Things I've Tried:
I've tried going back to each of my Nandroid's, when the sound was working, and nothing was fixed. I've tried Factory Reset with no results. I've wiped cache/dalvik cache - nothing. I've tried messing with Hearing Aid settings - nothing. I've tried turning the volume all the way down in the call, and then turn it all the way up to see if it fixes it - no results.
Currently I'm running the Infected Rom 3.5. But I tried calling people on MIUI, Sense 3.0, etc, with no results thus far.
Question:
WHAT could possibly be causing this? It's not like I blew a speaker, I've never done any volume adjustments on my phone with an app or anything. The receiver still works, as I can hear them, but they sound near non-existent until I switch to speakerphone.
Any guesses/suggestions?
Click to expand...
Click to collapse
As with more abnormal issues such as this, the best recommendation, in my opinion, is to revert to a stock ROM, kernel and clear the /data partition.
This will ensure the device is running 100% stock software. If the issue still persists with stock ROM, kernel and a cleared /data partition (test before loading 3rd party apps) the final conclusion would be a hardware related issue. At this point, should be able to take the device in for service.
If the issue disappears on a stock setup, then you can start eliminating possibilities such as a specific ROM, kernel or 3rd party apps which could be impacting the volume.
Hope that helps!
^
I pretty much did as suggestion, but I decided to put on an almost-stock ROM (with some visual differences) to sprint first. When I told the technician the problem, he noticed the rooted phone and said that it was because of my software. I knew it wasn't, because of all the resetting I had done, different nandroids, etc, and that it was the in-call receiver. He stated he was 100% sure it wasn't.
I went home, went back to full stock. Same problem. Took it to a different sprint store and they said that there was a connector issue, and since they didn't have the part - they will order me a new phone for 38 dollars (I didn't have a warranty).
Not too bad. Too bad the d*ck at the sprint store couldn't have looked at it first, as he would have seen that. But oh well. Whatchya gonna do?
Decided to post this in case someone has similar issues.

[Q] my.phones issue.

For the last two days my phone has been anything off at random... nothing has been changed... I'm on the cm9 nightly from the two days ago... this is the thing tho... If I gentely tap the phone it will shut off or shake it... so I figured maybe after time the batter is lose... but it also is turning off if it sits completely still...unless its playing music. It has not turned off since Round 8 ad I have just had it playing music this full time ...any ideas??
I already did a full wipe and re install and when I get home I'm going to Oden back to stock and redo everything.
ipeench said:
For the last two days my phone has been anything off at random... nothing has been changed... I'm on the cm9 nightly from the two days ago... this is the thing tho... If I gentely tap the phone it will shut off or shake it... so I figured maybe after time the batter is lose... but it also is turning off if it sits completely still...unless its playing music. It has not turned off since Round 8 ad I have just had it playing music this full time ...any ideas??
I already did a full wipe and re install and when I get home I'm going to Oden back to stock and redo everything.
Click to expand...
Click to collapse
My only suggestion at this point is odin back to stock 2.1.
Unfortunately this sounds like symptoms of hardware failure. I had a phone (cliq) which would do the exact thing as you described...the phone would vibrate shut off and reboot unexpectedly. I would open the physical keyboard and it would also shut off...this is totally hardware related from my understanding. But that is the worst case scenario.
Hopefully it is a software related issue in your case. Not much else i can say.
Sent from my Galaxy Nexus using XDA
Overclocked? Voltages changed at all from default? If you have anything set in voltage control or setcpu, get rid of them and try it. You could also try booting into recovery and see if you can reproduce the problem. That should also help determine if it is software or hardware related.
If the phone is plugged in it does not seem to reboot. i have not had time to mess with it i will check it out this weekend. Weird because it only seems to be doing this at work? I have not had it restart on me at all while at home.
Also if i have the music playing it will not turn off. This weekend im going to oden back to stock and see how it goes. otherwise gonna try to deal with it long enough till the gs3 comes out, ha.
ipeench said:
If the phone is plugged in it does not seem to reboot. i have not had time to mess with it i will check it out this weekend. Weird because it only seems to be doing this at work? I have not had it restart on me at all while at home.
Also if i have the music playing it will not turn off. This weekend im going to oden back to stock and see how it goes. otherwise gonna try to deal with it long enough till the gs3 comes out, ha.
Click to expand...
Click to collapse
You ever find a solution, I have a vibrant with the same problems. probably dropped mine too much lol
drago10029 said:
You ever find a solution, I have a vibrant with the same problems. probably dropped mine too much lol
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Click to collapse
hey i know its been a while but i havent been on here at all. Never found a solution for it but for some reason it doesnt turn off random anymore
ipeench said:
hey i know its been a while but i havent been on here at all. Never found a solution for it but for some reason it doesnt turn off random anymore
Click to expand...
Click to collapse
thanks for the response. and I found my problem already too, I had a bad power ribbon inside the phone that was torn.

Top speaker soooo faint, please help!

Hi,
since yesterday I cannot hear almost anything from the top speaker on my mate 10 pro.
It's not gone completely, since in a quiet environment I can hear something, but in a normal situation it is almost impossible to have a normal conversation because it's very, very faint.
Obviously the calls volume is at maximum.
Did anybody else experiment this issue? May it be a software problem? How can I test the speaker or is there any hidden setting I should look at?
Thank you for your help!
Enrico
sorry to hear that. why don't you claim warranty?
avatar_ro said:
sorry to hear that. why don't you claim warranty?
Click to expand...
Click to collapse
I did, but i wanted to try something "softer" because I'm going to leave for my holidays and I'm not sure I'll get my phone back in time ...
enricomemo said:
I did, but i wanted to try something "softer" because I'm going to leave for my holidays and I'm not sure I'll get my phone back in time ...
Click to expand...
Click to collapse
well try to factory reset the phone then see if this changes anything but backup the important stuff.
Hi enricomemo,
Have you tried factory reset? Did it helped?
I have Mate 10 Lite As a mater a fact, but the problem is the same! It seems to me that problem appeared after last miui update, at least in my case......i don't know what to do enymore! Tried all the secret codes, uninstalling all recent apps, installing all kind of volume boosting apps but nothing helped!
I'm really desperate over here!
Please if anyone has a suggestion on what to do I would really appreciate it!
Thank you guys in advance!
Hi! I also had this problem a few weeks ago. It drove me nuts, because even after a factory reset it was the same. But (I guess) my mistake was, that I kept a full settings, apps and files backup in HiSuite desktop to make the reset as painless as possible. Looks like some bad system setting was moved over.
A second factory reset, where I only kept my apps (did not want do relogin and recertify them all) did the trick. Was a bit more work, but now I have a fully functional phone again.
Only one thing. I think the top speaker was louder in stereo mode before. It defenitely is active again (I tested it with sound for each channel and the top speaker acts as a tweeter for the side it is situated on), but I could swear the stereo effect was much more pronounced before. No way to check that and no way to get this through a warranty case when it works good enough. Honestly, just being able to use this as a proper phone again was a huge relief.
So try the factory reset and DON'T backup any system settings. Backing up all your apps in HiSuite seems fine though and works great.
Also try apps like unclog your speaker. Really works.

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