Smart Stay issues - Galaxy S III Q&A, Help & Troubleshooting

Hey everyone,
I'm having issues with my screen not turning off at times and I think it has to do with Smart Stay. I'm not even looking at the screen and the screen would stay on. Last night I was playing around with my phone, I left the room, came back and my screen was still on. The other issue I have is when I'm reading a long email the screen would turn off. Is this a software issue or do I have a defective phone?
Forgot to mention, I have the Rogers version.

Wirelessgirl said:
Hey everyone,
I'm having issues with my screen not turning off at times and I think it has to do with Smart Stay. I'm not even looking at the screen and the screen would stay on. Last night I was playing around with my phone, I left the room, came back and my screen was still on. The other issue I have is when I'm reading a long email the screen would turn off. Is this a software issue or do I have a defective phone?
Forgot to mention, I have the Rogers version.
Click to expand...
Click to collapse
Your face has to be centered in the upper right hand camera. That is a little off centered. So turn your front facing camera on and center your face. That's where your face should be. It's not using your eyes but it's using facial recognition to stay on.
As for your screen not turning off... how long is your screen set out for?
Lastly, turn smart stay off and see if it does the same. That will let you know the real problem.

I have noticed this effect on my phone as well. Above my computer area, is a lamp, that is somewhat round. Every once and a while the smart stay will detect an object that it thinks is a head, however it is not. So the screen will stay on. Just move it. The smart stay does not work 100% in lower ambient light also. So if this screen off issue is occurring more often at night or in low light environments, that is fairly typical. Your phone is fine.

SlimJ87D said:
Your face has to be centered in the upper right hand camera. That is a little off centered. So turn your front facing camera on and center your face. That's where your face should be. It's not using your eyes but it's using facial recognition to stay on.
As for your screen not turning off... how long is your screen set out for?
Lastly, turn smart stay off and see if it does the same. That will let you know the real problem.
Click to expand...
Click to collapse
Ok, I turned on my front facing camera to center my face. I have to say that's an awkward way of holding the phone to make sure Smart Stay detects your eyes.
My screen is set to time out for 30 seconds.
I did turn off smart stay last night and my screen turned off. I know it's an issue with smart stay. But could it also be a front facing camera issue? It seems to take pictures okay though.

get out of the house now. You have a ghost.

Related

Screen turns on at any movement through sensor

Since today my screen goes on when any movement over the sensor on the top of the phone.
You see the little sensor at the top next to the N of Sony EricssoN? Well, if i go with my hand an inch above over it my screen turns on! So in my pocket the screen is constantly on obviously and this drains my battery very fast as the screen is the most heavy battery drainer of your phone.
My wife has the same phone and she doesn't have this problem.
Does anyone have any idea how I can switch this off?????
this is very annoying!
Cheers,
Arnold
Odd, i dont have this issue.... how does one turn on the prox senser anyway?
turning off is now more my concern I have no idea what happened. Of course I play lately a lot with it since I rooted it, so I might have changed something which effect on this sensor...

[Q] Proximity Sensor during phone call

During a phone call, my proximity sensor doesnt seem to be sensitive enough. The screen turns off when I hold it to my ear, but when I pull away to look at the screen and interact with it, the screen either doesnt turn on or it will flash on and off again repeatedly. It seems that the phone cant detect that it is not near my head any more and should turn the screen back on.
Generally it wouldnt be a big deal since the screen does turn off when its held near my head, but when I needed to use the dial pad for a menu prompt it got really frustrating when trying to press in numbers with the screen switching on and off. (I just called Verizon CS recently and navigating through the menu was a pain with this screen going on and off).
I'm coming from the Samsung Charge which was very responsive: when you pulled the phone away from your head, the screen instantly turns on for you to press in keys or hang up. With the Rezound, it doesnt turn on most of the time and I have to press the power button (which will turn it on and then automatically off again...). The problem is alleviated if I'm in a very bright place (direct sunlight) so my guess is that the proximity sensor may not be sensitive enough to detect the difference between darkness and low lighting conditions. I'm sitting in a room with a 26W CFL lamp (so not too dark) and the Rezound has trouble turning the screen back on during a call when I pull the phone away from my ear.
Was wondering if anyone else exhibit this condition or if its just specific to my device (in which case I'll have to give Verizon a ring to get another replacement)?
I'm having the opposite problem. It unlocks itself a lot up against my head. My thunderbolt did this so bad I got a replacement thinking it was a defective proximity sensor. But it wasn't and I got in the habit of manually locking the screen on calls. But now my rezound does it but not as bad. I think htc sucks with proximity sensors cuz auto brightness is never programmed properly. It doesn't go dark enough compared to Samsung and motorola phones with auto brightness on. It only has about 3 brightness levels like in the HTC brightness widget, whereas stock Android has 5.
Sent from my ADR6425LVW using XDA App
I'm having the same problem. The sensor would force the phone screen off as soon as I make a phone call. The verizon rep had me hard-reset while I was on the phone with her. The same symptom arises after the hard reset and the phone is brand-new.
I had to reset to get her to send me another rezound replacement.
On this replacement, however, I'm having the same issue again. My gf's rezound doesn't seem to have the issue.
I'm having a second replacement sent now. This is pretty annoying.
The interesting thing is the issue comes and goes. One day the sensor wouldn't respond, and other days it works fine. Although I would say that the issue deteriorates over time and never improves.

Energy saving feature

Hi guys,
Recently, I was using this tablet to play a video under "Stamina mode" and all other energy saving features turned on in Settings/Power Management and discovered a phenomenon that I don't know previously.
A phenomenon was observed, the display shuts itself off at random times when and only when the device is being held up-side-down.
Turning off "Stamina mode" and this phenomenon does not reappear.
I can not think of any reason why this should occur and not when the device is held in any other orientation.
This tablet's screen can be turned on/off with a magnet in cover.
However, if the user decides to relax and use the tablet while up-side-down, I don't see the intelligent side of this in Stamina mode while device is held up-side-down.
Really, try it out on your tablet, this phenomenon is hysterical and quite annoying.
Do you use the tablet up-side-down?
And do you think this is a reasonable feature?
My device doesn't show this behavior.
yes i have noticed it i thought i was going mad.... but i have repeated it several times.. i quite often rest the tablet upside down under my nose to watch the tv then i flip it back up and the screens turned off.!! i thought i must have bumped the power switch or something, but I've repeated it several times now... very odd if is a feature. it's like flip to sleep or something...
i just had a thought maybe in stamina mode it turns this on.... flip to turn off or it's the eye ball tracking thingy when it can't see you looking at the screen it turns it off.....
just had a look in display settings its called smart back light control. but its not turned on.. so it's not that.
must just be the tilt sensor is enabled to turn the screen off when it's tilted flat on it's face..
coreo said:
yes i have noticed it i thought i was going mad.... but i have repeated it several times.. i quite often rest the tablet upside down under my nose to watch the tv then i flip it back up and the screens turned off.!! i thought i must have bumped the power switch or something, but I've repeated it several times now... very odd if is a feature. it's like flip to sleep or something...
i just had a thought maybe in stamina mode it turns this on.... flip to turn off or it's the eye ball tracking thingy when it can't see you looking at the screen it turns it off.....
just had a look in display settings its called smart back light control. but its not turned on.. so it's not that.
must just be the tilt sensor is enabled to turn the screen off when it's tilted flat on it's face..
Click to expand...
Click to collapse
I have experimented with this several times. It depends on whether or not the device has moved or stationary.
Since, this only happens face down, so it is annoying.
So, it's like telling you not to lying on your back to watch a Firework show using Stamina mode for example.
If you lay the device face down on a table using Stamina mode it will turn off the screen shortly after obviously to save energy.
And if it is held up-side-down it turns off the screen randomly as it detects no motion. So, the user isn't likely to continuously shake the device while looking at the device up-side-down for any reason.

Second screen not staying on

I have the setting enabled to keep the second screen on when the main screen is off, but the screen still shuts off with the main screen. Any ideas? I tried switching the setting off & back on again, and also tried a factory reset, but it still shuts off with the main screen. Since it never comes on while the main screen is off, I don't see any notifications or anything.
I talked to T-Mobile support & they were no help, and I'd hate to have to exchange it for another phone.
If the ambient light sensor is covered or blocked it turns off
Yeah, it's actually a smart idea. No need for the screen to be on when it's face down or in your pocket. It comes back on pretty much as soon as you'd be able to check for notifications and such anyway - not an annoying delay at all.
LancerV said:
If the ambient light sensor is covered or blocked it turns off
Click to expand...
Click to collapse
This is all the time. The ambient sensor is working normally when I have auto brightness enabled, but the second screen only works when the main screen is on.
Did you ever get this resolved ? I have the same issue
I solved this problem by checking PINs on mainboard for the second Flex Cable for LCD of LG V10, see the video, READ comments here https://www.youtube.com/watch?v=hpeVAqgU94s, so in my case one of three PINs was folded little, so one PIN contact didn't touch the second Flex Cable and this caused the problem...

Proximity sensor broke amd always on display..

I am new to the site so hello to all.
I have a sprint LG V30 with android 8.0. I recently had the screen replaced as my fone fell out of my pocket, in the rain, then got ran over by a car. Yes it DID survive but had to replace the screen. Anyway, the proximity sensor no longer works so I turned it off. So the light sensor seems to control my always on display. When it's slightly dark, the A.O.D. turns off and wont come back on until i put it near a light or press the power button 3 times. My question: how do I make it so the A.O.D. always stays on?
Thankyou for any help (^-^)
BanZI29 said:
I am new to the site so hello to all.
I have a sprint LG V30 with android 8.0. I recently had the screen replaced as my fone fell out of my pocket, in the rain, then got ran over by a car. Yes it DID survive but had to replace the screen. Anyway, the proximity sensor no longer works so I turned it off. So the light sensor seems to control my always on display. When it's slightly dark, the A.O.D. turns off and wont come back on until i put it near a light or press the power button 3 times. My question: how do I make it so the A.O.D. always stays on?
Thankyou for any help (^-^)
Click to expand...
Click to collapse
Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.
[QqUOTE=ChazzMatt;79586615]Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.[/QUOTE]
I get that but, I want the AOD to stay on. So how do I disable the light sensor so the AOD will stay on?
BanZI29 said:
[QqUOTE=ChazzMatt;79586615]Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.
Click to expand...
Click to collapse
I get that but, I want the AOD to stay on. So how do I disable the light sensor so the AOD will stay on?[/QUOTE]
I don't think you can, which is why my suggestion was to get it repaired correctly ("get the repair done right"). Whoever repaired it botched the job.

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