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Some days ago, my o1 fell down but it doesn't semmed to have broke anything. The phone was acting perfectly normal.
Yesterday, i tried to charge it via AC and USB but none of those had any effect. I tried diferrect cables, different computers and wall sockets. None worked. Also, no computer detected the phone.
I tried different roms (G-T-R and PerfectPeso). Adb didn't recognized it neither did the kdz updater (was trying to get back to stock rom).
However, i discovered that the battery can be charged if the phone is in emergency mode, and this is why i haven't lose my hope yet (if it can be charged this way it means it might not be a hardware problem, right?)
Help, guys, don't know what else i can try.
Sorry about my English.
Thank you.
Renan_S said:
Some days ago, my o1 fell down but it doesn't semmed to have broke anything. The phone was acting perfectly normal.
Yesterday, i tried to charge it via AC and USB but none of those had any effect. I tried diferrect cables, different computers and wall sockets. None worked. Also, no computer detected the phone.
I tried different roms (G-T-R and PerfectPeso). Adb didn't recognized it neither did the kdz updater (was trying to get back to stock rom).
However, i discovered that the battery can be charged if the phone is in emergency mode, and this is why i haven't lose my hope yet (if it can be charged this way it means it might not be a hardware problem, right?)
Help, guys, don't know what else i can try.
Sorry about my English.
Thank you.
Click to expand...
Click to collapse
best solution: lg service center
Sent from my LG-P500
Well, i went to the nearest authorized technical support and after some time waiting i was told that it may be a software problem and that it would cost me a value that ive calculated to be greater than 25% of the money i've originally paid to buy the phone. Also, for "some reason" the technician couldn't run his repair software.
Tried flashing a rom with a different version of android (CM9), it didn't work. Discovered that i can't restore, in a nadroid backup, the cache partition or the sd-ext partiton (i'm not sure of wich one), or i'll have bootloops.
Really, should i give up?
WHATEVER HAPPENS INSIDE YOU PHONE DOESNT MATTER AT ALL MAIN POINT IS THAT IT SHOULDNT BE VISIBLE
IF THIS IS YOUR CASE GO ,GO TO LG PEOPLE AND SAY please repair it
This is the best method adopted by any dev to overcome any majour problem in our beloved optimus one
njoy
EDIT :
I think you shouldnt get it repaired if its costing more than 25% as its technology is now very old and its not worth that much
Save some money and buy a new android phone
Well, i'm kinda out of options now, since i was stolen today and my O1 was taken from me =\
Btw, tha Plan B app really works???
Something very strange, I checked the time on the phone while I was seating on my car, then I came home, and when I sat on my desk the phone was completely off. At first I though it might be an empty battery, so I plugged on the wall charger, but NOTHING happened. I tried the charger on another phone and worked, so the problem was the phone.
Took out the battery, put it back again and tried to enter recovery or download mode, none of them worked. (Even the 4 touch keys don´t light up, exactly like when you try to turn it on without a battery).
I left it charging all the night, and in the next morning, it was all the same.
About the phone
Because of the forum, its obvious that is a sgh-i777 AT&T SGSII. I changed many times of ROM, but I was running a custom one called "Alliance", wich is Touchwiz based and so stable, that I decided to keep it (flashed it maybe 3 months ago).
Regarding the installed apps, I had "RAM Manager", on the "more multitasking" preset, also had "STweaks" on the default profile, a task killer called "Speed Booster", "Next Launcher" and a bunch of games.
About the battery
I went to a store and asked to try a new one, but It didn't worked at all. The guy at the store told me that maybe it was a "Motherboard" (or something like that) issue, so I left the phone there to see if the can fix it, but they didn't have any luck. (I have to admit that it wasn't an official Samsung service center, but a friend's shop, so its probable that they dont know much about this kind of stuff). Besides, if you look closely at the phone, you cant see that the screws were untouched, so it seems that they didnt even try to repair it.
Another important thing is the battery "lifestyle" that I always used with the phone: Usage, from normal to exhaustive during the day and let it charging all night, everyday. I notice some alarming overheating when playin hard games (so hot that I quit playing and put the phone on the floor to make it cooler), this maybe has fried something inside.
I insist in the fact that I dont think that the battery is the problem because It didn't worked with a new one.
Well, the last "strage" thing that may have something to do, is that I plugged the USB cable to a "broken" car charger, causing the car fuse to burn, but I dont know if that could affect the phone somehow. (Notice that this episode ocurred 1 week earlier than the sudden death, so I dont think is a problem...)
So, this is it. Hope you can help me, because I miss my phone quite much (1 week no use...) and I would really love to have it back.
Kind regards,
Francis
P.S.: I took a lot of time writting this, try to be polite and helpful with the answers.
How are you trying to get into download mode?
Sent from my GS4 running CM11 Kandy Kane
In the moment I've tried, I did Vol Down + Power Button
Adb portable in my signature can help reboot you to download mode.
Sent from my SGH-I777 using xda premium
In fact, it didnt worked, because the phone does not react when plugged, so it is not detected by the pc nor ADb. Nice try anyways
If your phone does not respond to battery, computer, or wall charger then it is what is known as a hard brick.
Your device may have been damaged by the car charger as well.
Sent from my SGH-I777 using xda premium
@FranAmestoy,
If you are getting absolutely no response from the phone, and nothing you can do has any effect, then try one last thing (if you haven't already). Pull the battery and leave it out. While holding down both volume buttons, plug in the usb cable. The computer will supply the power. This will put a phone into download mode, but if there is no response to this, then at least you know for sure it is not a battery problem.
There is a difference between "hardware failure" and "hard bricked".
Technically speaking, hard bricked means a firmware problem, usually with the primitive bootloader or the primary bootloader. Such a problem can be fixed using equipment and a technique called jtag, by which the damaged bootloaders are reinstalled. This supposes that the hardware is still functioning correctly.
On the other hand, if the phone has damage to the eMMC memory, or some other hardware failure, then the only remedy is to troubleshoot and repair the hardware. This is perhaps what the technician was suggesting when he said it could be a mother board problem.
Judging from your description of the occurence, it doesn't sound like you did anything that would result in a hard brick. But then I don't know if you actually mentioned everything relevant. In order to find out, you would need to get the phone to a competent technician. The guy who owns Mobile Tech videos is highly respected here. If you wish to pursue getting it repaired, I would suggest that you call him and go over the problem with him, find out his prices, see if he thinks it is worth it, etc.
I have used MTV before and I can say their service was wonderful.
Sent from my SGH-I777 using xda premium
Now this is what I call "help"
I have to say many thanks to creepyncrawly and Red_81 for giving me the kind of answer that I was looking for.
In a few minutes I will try that USB power method, and see what I get.
Regarding your suggestion, I do very appreciatte your kindness and recomendation of where to take the phone to, but my problem is that I bought the phone in the USA, and I live in Argentina, so its way out of my reach to get what you recommend. Anyway, a few minutes from home there is an official Samsung store, that apparently, offers technical assistance, so I will try luck by going there.
For now, I still say you many thanks and I will keep you informed about what I get.
Kind regards,
Francis
Red_81 said:
If your phone does not respond to battery, computer, or wall charger then it is what is known as a hard brick.
Your device may have been damaged by the car charger as well.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
If the car charger burned down the phone, how can be possible that it continued working during a week before the dropout? I am not saying that's not the problem, but I dont know if there are any relations with so much time in between...
FranAmestoy said:
In the moment I've tried, I did Vol Down + Power Button
Click to expand...
Click to collapse
No, USB + both volume keys
Sent from my Nexus 7 using Tapatalk HD
Donwload also didnt work...
As the title reads, I still dont have any luck.
Guess the final call will be to take it to the technical service T_T
Are those things "fixable"? Will be impossible to get a new phone if I cant sell this...
(Now Im missing it a lot...)
FranAmestoy said:
If the car charger burned down the phone, how can be possible that it continued working during a week before the dropout? I am not saying that's not the problem, but I dont know if there are any relations with so much time in between...
Click to expand...
Click to collapse
Agreed. I think it unlikely, but it is possible.
FranAmestoy said:
Are those things "fixable"? Will be impossible to get a new phone if I cant sell this... (Now Im missing it a lot...)
Click to expand...
Click to collapse
Hard brick repair with jtag would be around US$50.00 plus shipping. Hardware repair would be at least that much in the US unless you can do it yourself. It may be more economical to replace the phone.
When you go to the Samsung store, ask them if it is still under warranty. The phone can be sent to Samsung for repair if they can not do it at the store. I have no idea what that would cost if it is not under warranty. Here in the US we would ship it off to a Samsung repair shop somewhere after talking to them over the phone. But I've never had to do that so I have no idea.
creepyncrawly said:
Agreed. I think it unlikely, but it is possible.
Hard brick repair with jtag would be around US$50.00 plus shipping. Hardware repair would be at least that much in the US unless you can do it yourself. It may be more economical to replace the phone.
When you go to the Samsung store, ask them if it is still under warranty. The phone can be sent to Samsung for repair if they can not do it at the store. I have no idea what that would cost if it is not under warranty. Here in the US we would ship it off to a Samsung repair shop somewhere after talking to them over the phone. But I've never had to do that so I have no idea.
Click to expand...
Click to collapse
Thanks for the ideas, but will be impossible, because I bought the phone through eBay and I dont have the invoice, also the phone is rooted and with a custom ROM (triangle alert appears), so the warranty is "super-voided", no chances at all to get it back to stock (remember he's dead...)
I will cross my fingers to see if the can tell me if the can fix it, and how much would it cost.
My major concern is that the failure became impossible to fix. In that case, what will I do? I just can't offer a dead phone on internet for $2... Obviously I need to make some money from him in order to get a new one... However I still have some faith in the official store
You would likely get more than a few dollars selling it on ebay for parts. The digitizer and other parts are definitely worth something. But of course it's not going to be $200.00. Anyway, good luck. I hope you find it is fixable.
Hello kind and helpful people of XDA.
I am currently looking for some help regarding warranty on my recently diseased Galaxy S2 (SN: i9100GSMH).
Story:
I dropped it on a wooden floor while it was on. The OS kept chugging along, but would only open apps that was already in RAM after the incident.
Noticing trouble, I immediately thought a reboot would fix all my problems. Now it seems the internal memory is dead.
Now I'm trying to make it eligible for warranty, at least by removing the traces of root and unsafe kernel.
I figure that even though I'm sending it in because of a physical defect, they will send it back immediately because of the unsupported firmware.
Symptoms:
I can't enter recovery mode.
I can't boot the OS. It gets stuck on the Siyah kernel logo (big root giveaway, I want it gone).
I can't write to NAND neither through Odin nor Kies (Kies doesn't even connect).
I can enter Download Mode, but of course it shows that I have a custom binary installed. My install count is 1.
Do I have any options? I've heard of some JTAG method that would be able to at least reset the counter (as far as I understand). Is this true?
Regarding the warranty: I am not referring to the standard warranty.
I've paid big cash for a warranty/insurance that covers accidents. My brother dropped his LG Optimus X2 in the toilet, returned it to the exact same store with the exact same type of warranty and got a new one.
With a service like this at hand I really want to try anything to make it eligible for warranty(/insurance).
I have never used my root permissions in any harmful way. I only did it because of the AdFree app, and my favourite ROM DiLiDroid.
I've had great success with rooting and installing various software on my old SE Xperia X1 and HTC Desire (they aren't dead yet, and are my current backup phones),
so I thought it wouldn't hurt with the GS2. Seems I'm paying the price now :crying:
Thank you very much for your time!
If anyone can help me, I'll definitely buy you a beer or a cup of coffee!
Well, an usb jig will reset the binary counter.
About the siyah animaton boot....yakes, if your nand is damaged you'll have to brick it (with a pit file no one is gonna know what the hell you've done with your device).
Then again, have you even tried to make the pc to see the phone? It's worth the try.
Sent from the little guy
Nobody here can do or say anything about any warranty. Anyone claiming the same is lying to you.
If this warranty of yours covers accidents & you had an 'accident', send it in & see what happens. You're not going to get the certainty you're looking for from anyone on an internet forum.
If the phone won't boot, there isn't anything further you can do with it.
I've just read all the little details about my insurance.
It covers liquid damage, screen fractures and other physical accidents one time a year, so I guess I have to give it a whirl in the toilet.
Hopefully that will kill the traces.
The jig sounds like a must have for anyone tinkering with root. Thanks for confirming my theory.
I will definitely crawl the net for one. Special electronics 'equipment' is hard to come by here in Denmark, and I don't think I have the required solder skills to make one myself.
I do find this guide very helpful though: http://forum.xda-developers.com/showthread.php?t=1604707
This also sounds like the best way to go about this situation, as I can be totally honest about the reason for my phone not working anymore.
Thank you for your time!
If you're gonna flush it, do it right
S2 are hardcore muthaf***ers, they don't die easy. Make sure it doesn't boot after spending 2 days in a bucket of rice.
Sent from the little guy
I realize this as my device has been through some terrible things.
I've ordered a USB Jig, costing about 10$ in total, it should arrive on Wednesday.
If it works I'll be a very happy man as I won't have to lie about the actual defect.:victory:
Hi all,
I'm new on this forum so I hope i'm not being rude or something.
I had a custom rom on my S2 and wanted to flash the neatrom. I flashed a new kernel first and flashed the wrong one ( stupid!) and now my phone is completely out.
I don't have access to either recovery or download mode.
Please tell me there's something that can be done...
thanks
Belgarion
Keep trying to get into download mode (home/volume down/power) Try a jig (Unlikely to work, but try one anyway. You never know your luck).
Still no response ?
Service centre or local mobile repair shop. Or it may even be JTAG'able (tho I suspect motherboard replacement is necessary). With respect (and I really do mean that), you're not telling us everything you've done/haven't given us enough information, but I suspect it probably doesn't matter given your phone is likely borked.
when the battery is in the phone, it heats up. So I guess something is trying to work in there right?
Well, i've changed Roms many times.
Right before it got "borked?" i had the a Rom based on the chinese OS, can't find the name again xD My phone told me it didn't have the right version of CF root so it wasn't rooted. Because of that I tried to Flash a new Kernel and I went for the DorimanX, but I took the wrong version of it, the 9.x.
Now you've I told it all
Heating up & no response = dead motherboard. As I said, knowing/not knowing 'it all' doesn't matter in your case. You can either take it to an authorised repairer/service centre for a new motherboard (normally more expensive option), or you can source a 2nd hand one from a 'donor' phone (broken screen/etc but otherwise OK); search online - eBay/Google/etc which you can either swap yourself if you're confident or take to a local mobile repair shop if you're not confident (least expensive option).
If the phone is under warranty, you could always play dumb & send it to a service centre, you never know, you may get lucky & they may fix it gratis. But don't assume they will like many people do; these people sometimes end up disappointed because an authorised repairer/Samsung is under no obligation to repair/replace the phone at their expense given you broke it.
At least now I know I'm ****ed
Thanks for answering so fast
Have a great day/night ^^
Honestly, try a jig & keep trying to get into download mode/recovery. There's also a trick you can try to 'jump start' the phone without the battery using the charger (I believe King Rat was the last person to post this a few mths ago search his posts). Also, connect it to a charger & leave it for as long as it takes to charge from empty/overnight. You could also try another battery (at least you'll have a spare when you get it fixed), but getting warm & no response is normally a bad sign.
These methods are probably unlikely to work, but you have nothing to lose by trying them over & over & you may get lucky.
Hello!
I really hope you guys can help me. I tried to flash a recovery with Odin, and now my phone won't do anything. Its screen stays black, regardless of whether I try to turn it on, or go to recovery or download mode.
Here's some background as to what I did and what I was trying to do:
I had CheckROM RevoHD V6 with CWM Recovery (v5 I think) on my phone.
I wanted to install Cyanogenmod v 10.1.3-RC2.
I followed this guide: http://wiki.cyanogenmod.org/w/Install_CM_for_i9100
However I couldn't get Heimdall to work, so I got Odin v3.07.
I used this guide with the supplied PIT file (this may have done me in).
In the attachments you can see the Odin output.
I waited a good 4-5 minutes, but my mobile wasn't restarting or anything, so I disconnected it, but couldn't get it to boot.
And as I've said before, now I only see a black screen, regardless of the buttons I push. I've tried removing and then replacing the battery, but still doesn't work.
I've read that the USB-JIG is the last resort, but that you need to at least have the screen turn on and display a logo for it to work. Is this true, or can I still in my phone's state of brokeness use it?
And if I can use a jig, this one would be a good one to get, right?
Thanks for any help!
Jig has a 0.000000000000000000000001% chance of working, but try it anyway. If you can afford to be without your phone for as long as the jig takes to arrive, try it, but if you want it fixed sooner than later - service centre. You don't flash PIT's. Ever. This is most likely the cause of your busted phone.
Yeah. PIT is the cause of most phone bricks. I don't want to lead somebody to misinformation, but I heard that you use PIT file only for 3-file stock software when you want to start again with clear fully wiped phone. This is the only situation I heard when PIT file is used.
About your problem. You can buy USB JIG. Like the user above has mentioned you have really low chances to get it working. Your last resort in this case is to try and leave the phone on warranty in samsung repair service. Many people suggest that you should say that your phone turned off during update with Samsung KIES software and has never turned on again even though it has been written on your computer screen that installation has completed succesfully. This might help and they will replace motherboard for free. If not buy new phone. Anyway be patient and wait for more answers.
Dammit. Well thanks for the replies and tips. I hope there is someone who has another tip.
The reason I went with the PIT file as well is because I did it the first time around, flashing the first recovery. So I thought it wouldn't harm this time.
No miracle fixes. If the phone won't even bootloop, you've got zero chance of fixing it yourself. It's unlikely to even be JTAG'able. A Samsung service centre certainly wouldn't attempt one given a motherboard replacement is quicker/easier for them to do (not to mention they make a nice profit margin on the labour/parts). Having mentioned motherboards, you could also source a 2nd hand one from a 'donor' phone with a broken screen & either replace it yourself or pay a local mobile repair shop to do it (will be cheaper than paying a service centre to put a new one in).
Also, if you're lucky, service centre may not notice or care that you've been messing with it/you broke it & might fix it under warranty. Tho anyone here who tells you that's a certainty is lying to you. It's a crap shoot, you might get it, you might not. Obviously if you have no warranty that's irrelevant.
Damn. I was afraid of this. I've contacted Samsung support, but I'm pretty sure they won't do anything since I'm 3 months out of guarantee.
And now I'm looking for replacements as well.
Always seems to be the way unfortunately (this kind of thing happening just after warranty expires). If you've had the phone a while (e.g since it was released), yeah, maybe a new phone might not be a bad idea. But still, get the jig, try it, see what happens. Nothing to lose except a couple of bucks for the jig.
Thanks. Will do, since it's only 4€. And it might come in handy if I replace my phone with an S3, S4 or Note 2.
I feel your pain. I did the exact same thing earlier this year. I didn't think I was still covered by the warranty but when I took it in to the service center they fixed it for free even replacing the main board (I think). Your as well to take it in on the off chance their record still show it as under warranty.
Thanks for the support. Unfortunately the service centre is not close to me, so I'm awaiting a reply from Samsung support and hope they allow me to send it to them.
At least I was just smart enough to make a backup of the files before. So nothing lost on that end, I can get all my contacts, messages, etc. back.