Hello,
I'm always skeptical of folks asking for methods to bypass a locked tablet's lockscreen, so let me state that this post won't be one of those.
My 4-yo. locked my TF201 today by entering the incorrect pattern several times, and when I tried to unlock the tablet by signing in with my Google account, the screen appears to turns off and it is rebooted. It only reboots when I enter the correct password. After searching transformerforums and here, I've concluded that this isn't the intended behaviour. Resetting to factory will be a nuisance but not really a big deal, but I would like to know if this problem has been encountered by anyone else and what I can do to avoid it next time.
The tablet is running Virutous Prime ROM with an unlocked bootloader.
The tablet is using a Google account that was created with an external email address (if this is not familiar, you can read about it by searching for "expand2web create-google-account-without-gmail"). I can log in to my Google account and external email account using a browser.
I didn't set the tablet to use the Google account when I first booted it; I set up the Google account about a week later.
The tablet doesn't synchronise anything with the Google account - contacts, calendar, etc.
The tablet is connected to my wireless network because it's been receiving emails while it is currently locked.
Does anyone have an idea what might be causing the problem? I suspect it's the Google account not being a "GMail" account, but I can't test that hypothesis.
Related
I searched around and have not found anyone posting with the same issue but I cannot figure it out.
In the notifications section at the top of my touchpad there is constantly a message from google.
It has the g icon and it says "Google Web login required."
I tried signing in to every google option I could find and even went on to my gmail account through the browser and nothing I do removes this message....
Anyone have any suggestions?
try removing your google account from account settings and readding it.
I've had the same issue and you need to unlock your google account using the captcha. Just google "google captcha" and unlock the account.
you don't have two step authentication enabled on your google account do you?
have the same issue and did the whole unlock thing and still have the issue. And no I do not have 2 step verification nor do I want it. If that is going to be a requirement to use an email client then screw gmail I will go back to just using yahoo which is my main email. What is with google and making things anti user, they have to make everything so convoluted. All yahoo does is similar to what my bank does when I add a new billpay, just sends a confirmation email with a link to disable it if you did not add it. Got that when I added my yahoo email to my touchpad, and it is working fine. But no google has to have their 2 step verification, sorry I do not want that hassle, even if it is just once a month, its complete overkill.
anyway, I just set it to update manual only so I don't get that annoying message every 2 minutes if I keep getting it will just delete the account, still working fine on my android phone.
Hello,
I'm having trouble adding my exchange account. I am able to add the account, but then it just stays on loading and shows up blank. during the setup it doesn't ask to allow remote access for the server. The weird thing is, I have a user who hasn't started yet and was able to add their account to the tab correctly but I cannot add my own. That confirms the settings are correct.
I have my exchange account added without issue to my galaxy s phone and am wondering if having the exchange account on two Android devices causes any issues?
Any ideas before I try a factory reset?
Gone a little bit deeper with this. First off, when I add another user's exchange account to my tab, it will prompt with the dialog to say that the server is able to remotely wipe the phone, etc. However, when i try to add my account, it doesn't prompt for it and just goes straight to the settings. After it finishes and i get to the mailbox, i just says loading, stays blank and doesn't show anything, the calendar doesn't sync either.
I have noticed somethign else, when i use outlook web access I can see the phones added to the account (including the tab) but only when i go to OWA light, if i use the regular one it says no devices added...
Is it possible that activesync will only allow one device per user account? Right now I'm planning to delete the account off my galaxy s and try to add again. If that doesn't work i may wipe the 10.1...
Any idea?
Dear,
I had a similar problem, and could not find any information about this. However, by accident, I discovered that it will work only after your remove your google account.
So I suggest that your remove google account and try to add the exchnage account and see if it works.
But if it does, I don't know what to do later on if you like to add it again.
Good luck.
Yeah, there's no such limitation on the Exchange side. About the only screw that could be an issue is a self-signed SSL cert - which likely isn't one, since you said that another user account had succeeded.
It won't be an exch policy on you either, since it is working with with your S.
With that... blow out the other mail things on the tab, and start with exactly the Exch account as st70 suggested.
Gonna try mine now and see what it does with 2 gmail accts already configured.
Thanks for the suggestions so far!
Note, that the other exchange accounts that were added correctly, were added to my tab 10.1 correctly even with the gmail account already there. I am able to add two other exchange accounts however I cannot add mine one.
I removed the gmail account and tried again, did the same thing.
I removed the exchange account from my Galaxy S, went into outlook web access and removed all my devices from there and turned off the phone. Then I reset the galaxy s to factory default and tried again... didn't work...
Went back to the Galaxy S and could add the exchange account again easily... very annoying...
Note that when I add the exchange account, the first difference I notice is that it doesn't prompt to say this device can be controlled remotely by the server, etc but it does when i add the other exchange accounts properly.
Second, when in email, it just says loading and doesn't load. When I go to calendars, my exchange account shows up there, but when i click on it it says
"No Calendar Available".
The worst part of all this is my my boss has an ipad and was able to add his account pretty easily without issue...
Any suggestions?
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
For starters, this is a stock maxx device, had it since the release.
I go to Ashland University in Ashland Ohio and we use @ashland.edu gmail accounts. Our 'oh so wonderful' IT department has deemed that incoming freshmen are too stupid to remember multiple passwords for various logins across campus so they set up this "Active Directory" system in which you create a master password and its changes all passwords across all logins. So I changed my password today using the AD system...
..only to find it also affected my gmail. Now, I am unable to sync my emails to my phone through the gmail app. I cannot download anything in the marketplace, and I get an annoying popup about google talk failing to authenticate.
I've read that you should get a popup that allows you to change the password on your device via the market or the gmail app.. I've had neither. Unfortunately this is my primary account as well so I can't just delete it and re add it.
Does anyone have any work around so I don't have to wipe my phone? I'd really hate to lose everything that I can't backup via my SD card and all of my custom made widgets and what not. I figured it might have to do with the fact my gmail was an @ashland.edu instead of a @gmail.com
Thanks.
Migrating LG G5 to G7 Thinq, but... forgot my Google password! The password was newly updated less than two weeks ago, along with a bunch of other passwords and for the life of me I can't remember it (well, only part of it).
Password recovery failed, I realised afterwards probably because I tried recovery while we were on the road (and guessing because I guessed the creation date wrong... who remembers that?!) I have 2step verification activated. No security questions get asked (only push/text messages to confirm codes). I have no recovery email activated anymore, used to be a work address but don't have that address anymore and I removed it without replacing it with a new one - stupid!
It has been many years since I last dabbed in any kind of programming, I am beyond out of touch, would very much appreciate the experienced users' advice.
Apart from recovery process I also attempted: searched in Chrome (on my phone) to hopefully find the password in the browser history, but realised (and saw) it won't be there as I always use Incognito mode in Chrome from my home PC.
The G5 is still logged in to Gmail app (new password) and Gmail browser (I suspect the previous password, which I remember). I am convinced that this information can be manipulated to either get my password back, or change it?
Okay whatever you do don't log out of your gmail or browser on the phone because I think this is your lifeline.
If as you say you are logged in on the browser then you will be able to get into your google account settings by clicking on the 9 square dots icon in the top right if you go to www.google.com. From there get into your account settings and set up new recovery email you can access, would be one suggestion from me.
Do some research on this so that your certain you know what your doing and won't make things worse. I think if you request a recovery password your current one won't work anymore and you'll be logged out of your gmail and google account. So make sure you set up the recovery email without any mistakes.
https://www.google.ie/search?client...ll+logged+in&sourceid=opera&ie=UTF-8&oe=UTF-8