So today I noticed that my battery was about to die and I tried charging my phone and it wouldn't recognize that it was plugged into the mini-usb cable at all. Cleaned the port and pulled the battery and now it will will charge through the cable, but neither my phone nor my PC appear to realize that the two are connected, and ... strangest of all ...
ALL USB OPTIONS ARE NOW MISSING FROM MY PHONE'S MENU.
There are no USB options under "Wireless and network settings."
Under "applications\development" I can select "Android debugging," but that is it. And it doesn't seem to do anything. My phone just charges when connected to my PC and that is it.
No "mass storage" option available anywhere. It was there yesterday--gone today.
I'm running CM 7.2.0 RC2.
The ONLY thing I can think that I did was to delete a genie widget folder from my phone the last time it was connected to my PC. I looked it up first and it is supposed to be a news and weather app which I have never used and which I didn't even know was on there ... Could that have somehow removed USB options from phone's menu?
Also the mini-usb connection is definitely loose--if I jiggle it stops charging the battery--so it could be a hardware problem ... but how would a hardware problem remove all USB options from the software?
Any advice greatly appreciated! I use my phone as an MP3 player and not being able to put music on there is just going to ruin things for me ....
Haints said:
So today I noticed that my battery was about to die and I tried charging my phone and it wouldn't recognize that it was plugged into the mini-usb cable at all. Cleaned the port and pulled the battery and now it will will charge through the cable, but neither my phone nor my PC appear to realize that the two are connected, and ... strangest of all ...
ALL USB OPTIONS ARE NOW MISSING FROM MY PHONE'S MENU.
There are no USB options under "Wireless and network settings."
Under "applications\development" I can select "Android debugging," but that is it. And it doesn't seem to do anything. My phone just charges when connected to my PC and that is it.
No "mass storage" option available anywhere. It was there yesterday--gone today.
I'm running CM 7.2.0 RC2.
The ONLY thing I can think that I did was to delete a genie widget folder from my phone the last time it was connected to my PC. I looked it up first and it is supposed to be a news and weather app which I have never used and which I didn't even know was on there ... Could that have somehow removed USB options from phone's menu?
Also the mini-usb connection is definitely loose--if I jiggle it stops charging the battery--so it could be a hardware problem ... but how would a hardware problem remove all USB options from the software?
Any advice greatly appreciated! I use my phone as an MP3 player and not being able to put music on there is just going to ruin things for me ....
Click to expand...
Click to collapse
Sounds like you have a bad usb port on your phone. First thing I would try is a new usb cable from the T-Mobile store. If that doesn't work then you definitely have a defected usb port. www.mobiletechvideos.com will repair your usb port on the phone, it runs around 40 bucks but the usb cable will only be around $15. I thought my usb port was bad but it turned out to be a defected cable. Thankfully.
Ps: the news and weather app deletion should not effect usb mass storage what so ever.
Sent from my SGH-T959 using XDA Premium App
Confirm it's not the ROM/kernel first. Flash back to another ROM/stock and see if anything changes
Since it's charging sounds like you USB port is fine . Follow FaultExcepts advice and reflash the ROM .
Sent from my SGH-T959 using xda app-developers app
Thanks to you all for responding! I posted about this in the CM7 forum as well and I'm getting nothing but silence over there.
I'll try a new mini-usb cord first and if that doesn't work I will reflash ... It sucks that I have no way to back stuff up first, since I can't copy anything over to my computer ...
Will post back with the results. Thanks again you guys!
Haints said:
Thanks to you all for responding! I posted about this in the CM7 forum as well and I'm getting nothing but silence over there.
I'll try a new mini-usb cord first and if that doesn't work I will reflash ... It sucks that I have no way to back stuff up first, since I can't copy anything over to my computer ...
Will post back with the results. Thanks again you guys!
Click to expand...
Click to collapse
Titanium backup.
Sent from my SGH-T959 using xda premium
Thanks for the suggestion. I'll try titanium back up.
All: I bought a new mini usb cord and tried it out. As soon as I connected my phone to my laptop, my phone displayed a "mass storage" message and I thought "Yes!" It's working! But then the message went away and my laptop displayed a message stating that there was a problem with the hardware I'd connected ...
Since then, nothing. It is exactly the same as before: phone will charge, but nothing else.
So it must be a hardware problem with the phone, or the ROM got corrupted and should be reflashed. I wish I could know for sure before pursuing either option ...
Which would be more likely to actually remove USB settings from the options menu? That is the thing I still can't figure out ...
Haints said:
Thanks for the suggestion. I'll try titanium back up.
All: I bought a new mini usb cord and tried it out. As soon as I connected my phone to my laptop, my phone displayed a "mass storage" message and I thought "Yes!" It's working! But then the message went away and my laptop displayed a message stating that there was a problem with the hardware I'd connected ...
Since then, nothing. It is exactly the same as before: phone will charge, but nothing else.
So it must be a hardware problem with the phone, or the ROM got corrupted and should be reflashed. I wish I could know for sure before pursuing either option ...
Which would be more likely to actually remove USB settings from the options menu? That is the thing I still can't figure out ...
Click to expand...
Click to collapse
In that case you should just reflash the ROM or flash a completely new ROM to see if that's the issue, considering that is the free option. If that doesn't work then it would have to be a bad usb port on your phone, which is a 45 dollar option from mobiletechvideos.com. . When you flash a ROM make sure you wipe data, cache and dalvik cache. I would format the system partition as well, just to make sure you get a fresh install.
Sent from my SGH-T959 using XDA Premium App
I just realized there is a big problem ... I have videos of my kids that I've taken with my phone .... I can't lose those. If I wipe everything and reflash the ROM I'll lose them as Titanium backup does not save photos/videos ... any suggestions?
Haints said:
I just realized there is a big problem ... I have videos of my kids that I've taken with my phone .... I can't lose those. If I wipe everything and reflash the ROM I'll lose them as Titanium backup does not save photos/videos ... any suggestions?
Click to expand...
Click to collapse
On your sd card?
Haints said:
I just realized there is a big problem ... I have videos of my kids that I've taken with my phone .... I can't lose those. If I wipe everything and reflash the ROM I'll lose them as Titanium backup does not save photos/videos ... any suggestions?
Click to expand...
Click to collapse
If the pictures and videos are on your external sd card then you can just take it out as a precaution.
There may be an app that can do this for you if you're pics and vids are on the internal memory, since you can't connect to your pc. Google a app that backs up pictures and videos, you may find something. Just to clarify, you do have Samsung phone drivers installed on your pc, correct? You can't connect to mass storage through the computer unless you have the correct drivers installed. Also, as far as I know there is only one usb option you need checked to get in mass storage mode, and that's usb debugging. You say all other usb option are gone but that is the only option I have ever seen on any ROM, unless your talking about adb over network, which I don't think you will need to mess with that.
Sent from my SGH-T959 using XDA Premium App
Your pictures should be fine. Wiping only wipes the ROM for the most part.
Thanks Itz and FaultException for your responses!
I managed to back up my videos and pictures, by uploading them to mediafire from my phone.
I decided to bite the bullet. I went into recovery to reflash, wiped everything, went to install the zips, and ... there were no zips. I know I didn't delete them from the last time I installed a ROM, which was quite recent. But they were gone. I can't add them by connecting to my PC, and I can't download them directly onto my phone, because now ... I can't boot into the ROM. My nandroid backup does not work .... Man. This is going to be a fun evening.
I ended up pulling the external SD card, putting it into my mp3 player, downloading the zips onto that, put it back into my phone, and install from there (even though I know you're supposed to install from internal memory, not external.)
It worked just fine. I have a brand new, fresh installation of CM7. And .... I still can't connect to my PC via USB. It will charge, but that is it.
Yes, my PC has the required Samsung drivers, at least I put them on their previously. And in any event my laptop with windows 7 automatically recognized my phone before this issue began, without me installing anything extra ... Now, it will not.
It has to be a hardware issue with the port.
Now I have to decide whether it is worth trying to get it fixed, sending it off, etc, or if I should just start looking for a used Galaxy II on craigslist ...
Haints said:
Thanks Itz and FaultException for your responses!
I managed to back up my videos and pictures, by uploading them to mediafire from my phone.
I decided to bite the bullet. I went into recovery to reflash, wiped everything, went to install the zips, and ... there were no zips. I know I didn't delete them from the last time I installed a ROM, which was quite recent. But they were gone. I can't add them by connecting to my PC, and I can't download them directly onto my phone, because now ... I can't boot into the ROM. My nandroid backup does not work .... Man. This is going to be a fun evening.
I ended up pulling the external SD card, putting it into my mp3 player, downloading the zips onto that, put it back into my phone, and install from there (even though I know you're supposed to install from internal memory, not external.)
It worked just fine. I have a brand new, fresh installation of CM7. And .... I still can't connect to my PC via USB. It will charge, but that is it.
Yes, my PC has the required Samsung drivers, at least I put them on their previously. And in any event my laptop with windows 7 automatically recognized my phone before this issue began, without me installing anything extra ... Now, it will not.
It has to be a hardware issue with the port.
Now I have to decide whether it is worth trying to get it fixed, sending it off, etc, or if I should just start looking for a used Galaxy II on craigslist ...
Click to expand...
Click to collapse
At least your up and running now and your phone can charge, so that's a plus. I encouraged a member a few weeks back who had a bad usb port, to send his phone to www.mobiletechvideos.com because they are a very trusted source. He was up and running when he got his phone back and went ahead to say the service was great and had tracking on the package I believe. Here is the thread link, in case you want to read it.
http://forum.xda-developers.com/showthread.php?t=1709002
Edit: it costs $45 dollars to get your phone fixed by them so that's probably your best option in my opinion. Any other option will cost more.
Sent from my SGH-T959 using xda premium
iTz KeeFy said:
Haints said:
Thanks Itz and FaultException for your responses!
I managed to back up my videos and pictures, by uploading them to mediafire from my phone.
I decided to bite the bullet. I went into recovery to reflash, wiped everything, went to install the zips, and ... there were no zips. I know I didn't delete them from the last time I installed a ROM, which was quite recent. But they were gone. I can't add them by connecting to my PC, and I can't download them directly onto my phone, because now ... I can't boot into the ROM. My nandroid backup does not work .... Man. This is going to be a fun evening.
I ended up pulling the external SD card, putting it into my mp3 player, downloading the zips onto that, put it back into my phone, and install from there (even though I know you're supposed to install from internal memory, not external.)
It worked just fine. I have a brand new, fresh installation of CM7. And .... I still can't connect to my PC via USB. It will charge, but that is it.
Yes, my PC has the required Samsung drivers, at least I put them on their previously. And in any event my laptop with windows 7 automatically recognized my phone before this issue began, without me installing anything extra ... Now, it will not.
It has to be a hardware issue with the port.
Now I have to decide whether it is worth trying to get it fixed, sending it off, etc, or if I should just start looking for a used Galaxy II on craigslist ...[/QUO
At least your up and running now and your phone can charge, so that's a plus. I encouraged a member a few weeks back who had a bad usb port, to send his phone to www.mobiletechvideos.com because they are a very trusted source. He was up and running when he got his phone back and went ahead to say the service was great and had tracking on the package I believe. Here is the thread link, in case you want to read it
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
I used them for just that before.
Click to expand...
Click to collapse
I guess I'll try mobiletech as my next move ...
In the meantime I thought I might just try moving files back and forth via the external SD card ... but now I find that I can not move files from my internal memory to the external card or vice versa ..
Anyone know what could be preventing me from doing it? I just get a message that says: "Could not move file."
Related
Howdy,
I have a 'jasjam' and am presently running WM6 Black. I decided today that I would upgrade to the new HTC ROM but almost every time I connect my phone to the PC here (Win XP) I get 'USB Device Not Recognized' on the occasion it does work, once the phone goes into the boatload when I try to upgrade (Hard SPL) I get 'A device attached to the computer has malfunctioned.' or something along those lines.
Any help here would be greatly appreciated.
Ben.
Bump...
The phone seems to initially recognized (XP installs driver for HTC USB Sync), but after a little while the charge light will turn off and the phone will not be seen. After reconnecting it it becomes an 'Unknown USB device' again.
I'm running Schap's 3.54c.
Hopefully someone's encountered this problem before.
Ben.
Managed to upgrade with SD card, which indicently I felt was rather an improved process over upgrading via USB.
In any case I'm still having no luck getting the USB connection to function even now with the new HTC rom.
I've tried various things including cycling 'advanted networking features' under the USB connection properties (I saw this mentioned in another thread).
Again, any help would be appreciated.
Ben.
Try a different usb cable...they have been known to go bad.
galaxys said:
Try a different usb cable...they have been known to go bad.
Click to expand...
Click to collapse
Yep,
I have had 2 go bad so far.
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
AussieBen said:
I had thought the same thing, so I tried 4 different cables & purchased a brand new one to no avail. :-/
Click to expand...
Click to collapse
I got the same thing with my hermes...i think its a hardware issue. Do you have issues with slow bootup, lost BT etc?
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
cyndication said:
do a system restore on your machine. select the time before you did your last flash. my pc at work does the same thing, system restore usually fixes it.
Click to expand...
Click to collapse
That's a good idea, that's worked before for me also.
Another option, if you can find the phone under 'Device Manager' on your PC, is to remove it.
And then when you plug your phone back in to your PC it recognizes 'New Hardware' and reinstalls it.
Sometimes that works.
It's happening also for me from time to time.
- A restart of both machines sometimes helps.
- good usb cable is needed (I had a retractable and it was almost never syncing).
- reinstall activesync + delete partenrship on both tel & pc is the last thing you could try...
Still it happens to me sometimes.
PS1: I was almost never able to sync via usb cable when not connected to the Company Lan.
PS2: I found a Mobile Checkpoint VPN client was also "disturbing".
so i'm trying to upload videos to my computer and came across dropbox. I tried it out but was unsuccessful. videos will not upload from my phone onto the app.
what are other ways of uploading videos from the vibrant to a computer ?
USB cable?
Sent from THE Vibrant......
I use dropbox and awesomedrop from http://labs.dashwire.com/drop/android and they work without a hitch.
Dropbox really is a great way to transfer files between multiple devices including you phone, but since it does have to sync with the cloud it is not as fast as a direct connection. Sometimes you just have to be patient, movies are large.
As always, if you need to sign up for a Dropbox account you should always use this this link --> https://www.dropbox.com/referrals/NTEyNTA5OTQzOQ?src=global0 <--
^^ haha, or my signature
s15274n said:
^^ haha, or my signature
Click to expand...
Click to collapse
NO MINE
So I just tried out AwesomeDrop and it only lets you drop files from the computer onto your phone.
I need to do the opposite. Video from phone to computer.
I tried the usb route but I cannot seem to find video files on the folder that pops up on the computer screen. Maybe it's cause I cannot seem to find a way to choose mass store from my vibrant.
When I pop in the usb cable to the phone from laptop I get no pop up menu asking to choose mass storage on the phone ......
leechdweler said:
So I just tried out AwesomeDrop and it only lets you drop files from the computer onto your phone.
I need to do the opposite. Video from phone to computer.
I tried the usb route but I cannot seem to find video files on the folder that pops up on the computer screen. Maybe it's cause I cannot seem to find a way to choose mass store from my vibrant.
When I pop in the usb cable to the phone from laptop I get no pop up menu asking to choose mass storage on the phone ......
Click to expand...
Click to collapse
Yeah, forgot to put that awesome drop is great for PC to Phone transfer.
As far as the USB and what not, what are the USB settings set to on the phone?
Settings->Applications->USB settings
leechdweler said:
So I just tried out AwesomeDrop and it only lets you drop files from the computer onto your phone.
I need to do the opposite. Video from phone to computer.
I tried the usb route but I cannot seem to find video files on the folder that pops up on the computer screen. Maybe it's cause I cannot seem to find a way to choose mass store from my vibrant.
When I pop in the usb cable to the phone from laptop I get no pop up menu asking to choose mass storage on the phone ......
Click to expand...
Click to collapse
Menu button --> Settings --> Applications --> USB Settings
The options are:
Kies - Samsung Propriatary connection / software
Media Player - This is a MTP connection
Mass Storage
Ask on Connection
My USB setting was on MassStorage. SO I now have no clue what to do . I'm trying upload a video to youtube from my phone and cannot figure out how.
Man ! I thought this was going to be easy ...
I tried uploading a video str8 from my phone using the share>youtube>upload but I guess my video is too long for that to work.
Video is about 7mins long.
You may have a USB interconnectivity issue. I have noticed intermittent issues myself with various ROMs. Try rebooting the phone.
leechdweler said:
I tried uploading a video str8 from my phone using the share>youtube>upload but I guess my video is too long for that to work.
Video is about 7mins long.
Click to expand...
Click to collapse
Are you on WiFi? I don't have any vids longer than a few minutes, but the ones I had I was able to upload via share from gallery. HD quality vids required me to be on WiFi though.
T313C0mun1s7 said:
You may have a USB interconnectivity issue. I have noticed intermittent issues myself with various ROMs. Try rebooting the phone.
Click to expand...
Click to collapse
I'm not sure what you mean by interconnectivity issue, but rebooting the phone definitely worked out ..
....................................thanks a bunch ........................................
As far as ROMS goes I will soon be rooting my phone for the first time and will be trying out new ROMS ... Can't wait.
Hey guys, I'm having a little problem here with my Player 4.0 . Whenever I connect my device to my computer, it will connect for a second, then disconnect, and keep going like that for a few minutes, until it just completely disconnects. I'm trying to install Terrasilent kernel so that I can install Ethereal rom, however, with it doing this I'm unable to use odin to do so.
I have Kies installed and all, I've already tried troubleshooting, and I've already tried changing usb ports. The only thing I have yet to try is use another computer, but I want to know if there's anything else I can try to fix this. Another thing is, the device has an icon that looks something like this:
*phone* -- [!] -- *computer*
What are you're settings in wireless and networks -> usb settings? For Kies you need to (how surprising) Kies. Choose mass storage to mount the internal SD card.
Sent from my YP-G70 using xda app-developers app
Your microusb cable may be going. I had a bad cable initially, and I had to hold it just right to get things to flash successfully, which was a lot if fun while trying to fix a completely bricked device . Also, that image is forced download mode, which means that a flash failed previously. Just connect it to the computer while that image is showing, and it should pop up in Odin, if it actually connects.
hanthesolo said:
Your microusb cable may be going. I had a bad cable initially, and I had to hold it just right to get things to flash successfully, which was a lot if fun while trying to fix a completely bricked device . Also, that image is forced download mode, which means that a flash failed previously. Just connect it to the computer while that image is showing, and it should pop up in Odin, if it actually connects.
Click to expand...
Click to collapse
I've tried my GSII cable, my 4.0 cable, and a blackberry cable, none had seemed to work. I ended up fixing my sister's laptop today, and tried it there, surprisingly, it worked. I had a similar issue back when I owned an iPod, and it just wasn't working on my computer. Oddly enough, my GSII is fine with my computer, never had to use another.
Anyways, I had gotten everything working right, flashed terrasilent and your rom on the thing, my sister seems to like it bunches, although there are a few issues (things randomly force closing, even the status bar managed to force close on itself, also some visual bugs (when pulling down the status bar). Eagerly waiting for the next update, my sister as well :3
Euphora7 said:
I've tried my GSII cable, my 4.0 cable, and a blackberry cable, none had seemed to work. I ended up fixing my sister's laptop today, and tried it there, surprisingly, it worked. I had a similar issue back when I owned an iPod, and it just wasn't working on my computer. Oddly enough, my GSII is fine with my computer, never had to use another.
Anyways, I had gotten everything working right, flashed terrasilent and your rom on the thing, my sister seems to like it bunches, although there are a few issues (things randomly force closing, even the status bar managed to force close on itself, also some visual bugs (when pulling down the status bar). Eagerly waiting for the next update, my sister as well :3
Click to expand...
Click to collapse
I think it has something to do with the drivers. I remember that mine wouldn't connect at all to my computer, and I had to use my other one like you lol. So basically I had to completely uninstall Kies, and the drivers that the player installed on my computer. Then I reinstalled everything and made sure they installed properly. It worked fine after that.
Euphora7 said:
I've tried my GSII cable, my 4.0 cable, and a blackberry cable, none had seemed to work. I ended up fixing my sister's laptop today, and tried it there, surprisingly, it worked. I had a similar issue back when I owned an iPod, and it just wasn't working on my computer. Oddly enough, my GSII is fine with my computer, never had to use another.
Anyways, I had gotten everything working right, flashed terrasilent and your rom on the thing, my sister seems to like it bunches, although there are a few issues (things randomly force closing, even the status bar managed to force close on itself, also some visual bugs (when pulling down the status bar). Eagerly waiting for the next update, my sister as well :3
Click to expand...
Click to collapse
Sounds like you need a full wipe. Did you wipe cache/dalvik before you flashed? The visual bug is an issue with my theming that I have been fruitlessly trying to fix, but it's better then the statusbar not working at all, which was the case int he last version.
hanthesolo said:
Sounds like you need a full wipe. Did you wipe cache/dalvik before you flashed? The visual bug is an issue with my theming that I have been fruitlessly trying to fix, but it's better then the statusbar not working at all, which was the case int he last version.
Click to expand...
Click to collapse
Yes, I wiped cache and dalvik cache beforehand. I've also tried setting the device to stock rom, wiping, reflashing terra, and then flashing your rom again, still get random force close messages. (ex. "play store is not responding")
I'm thinking it was a bad zip, probably gonna redownload the rom, things like this have happened to me before on my GSII, only it resulted in.. bricks.
Both my wife and I have the Verizon S4 (latest stock/unrooted). While connected to the same PC, mine gets recognized as a media device and I am able to copy/move files on both the phone memory and external sd card. But my wife's phone just gets recognized as a modem and no drive appears.
Can someone help resolve this issue, please?
------
1. Doesn;t seem to be a driver issue on the PC since one phone gets recognized correctly and both phone are exactly the same models.
2. Tried different USB cables and ports. One phone works in all these hardware change scenarios.
3. I verified the phone settings on both phones side by side but couldn't find anything obvious.(I am still hopeful that this is something silly that I missed). I have enabled developer options on both and played with enabling/disabling USB debugging but doesn't help.
With the recent Kitkat fiasco with SD Cards, our 16GB phone memories were full and we can't seem to move files on the phone itself. Hence we need to use the PC. I was able to move media files to the SD and free up space using the PC. But I can't seem to do the same thing on my wife's phone.
srismart said:
Both my wife and I have the Verizon S4 (latest stock/unrooted). While connected to the same PC, mine gets recognized as a media device and I am able to copy/move files on both the phone memory and external sd card. But my wife's phone just gets recognized as a modem and no drive appears.
Can someone help resolve this issue, please?
------
1. Doesn;t seem to be a driver issue on the PC since one phone gets recognized correctly and both phone are exactly the same models.
2. Tried different USB cables and ports. One phone works in all these hardware change scenarios.
3. I verified the phone settings on both phones side by side but couldn't find anything obvious.(I am still hopeful that this is something silly that I missed). I have enabled developer options on both and played with enabling/disabling USB debugging but doesn't help.
With the recent Kitkat fiasco with SD Cards, our 16GB phone memories were full and we can't seem to move files on the phone itself. Hence we need to use the PC. I was able to move media files to the SD and free up space using the PC. But I can't seem to do the same thing on my wife's phone.
Click to expand...
Click to collapse
It sounds like your wife's phone may be set to the wrong Qualcomm USB mode.
I have no idea if it will work on Kitkat, but try dialing ##DMMODE# and see if you can access the usb mode setting. Look at what it is on the working one and change it to match on the non-working one, if it is different.
Thank you so much!!!!
Oishikatta said:
It sounds like your wife's phone may be set to the wrong Qualcomm USB mode.
I have no idea if it will work on Kitkat, but try dialing ##DMMODE# and see if you can access the usb mode setting. Look at what it is on the working one and change it to match on the non-working one, if it is different.
Click to expand...
Click to collapse
Thank you very much!!!! That was the issue. DM MODE was enabled on my wife's phone and not on mine. Disabling DM MODE made my phone getting recognized as a Media device.
Thanks again and a special one for the quick reply and help stop me from going bald .... I was just pulling my hair bad
Hey guys.
I'm hoping you can shed a little light here as i'm starting to get frustrated.. Now i've seen various similar threads along the same lines so it's obviously a common problem and anyone who's offered a suggestion to the fix on other threads, i've tried to no avail..
I've had a DHD prior to this and done the whole rooting/ROM'ing thing regularly so quite used to procedures and what to do, but that was slightly different as i did it via the advanced hack kit.. This phone doesn't seem as straightforward to do. But about 3 weeks ago i bit the bullet and unlocked my phone with the intention of rooting and ROM'ing soon after.. Everything went well and the phone has been working perfectly, no issues at all and i've activated the developer option aswell and it's USB debugged box is ticked...
However, a couple of days ago i tried plugging it in to the laptop to transfer some music onto it, but both the two USB 2.0 ports on the right don't recognise it, i get the USB device not recognised message, anything else works fine in them, the only remaining port, a USB 3.0 on the left sees the phone and does allow me to access it, sometimes i can see everything straight away, sometimes i get a blank box and have to wait and the green bar takes ages to load along the bar at the top.. I've even had what appeared to be arabic symbols at one point where it should say Internal storage.. That confused me very much!! But now it won't let me transfer anything other than a single image file to the root. I did this as a test.. It transferred it straight away with no problems, but if i try adding anything else after that, it just hangs on the copying dialog box and either i have to close it or it does it for me a couple of minutes later with the "can't copy file" and "skip this file" options.. I've also tried it on the home computer which works fine but still leaves me with the same problem. Both are Win7 64bit.
I've uninstalled everything HTC from my laptop, uninstalled and reinstalled the drivers supplied in the fastboot folder which i was told to download for the unlocking process.. Now, i don't want to have to download HTC Sync as i don't want to access my phone via that, i'd rather just use file explorer and ditch the bloatware.. I'm not sure if i'm running the correct drivers and this is the problem, but i can't seem to find them anywhere.. P.S. I'm in the UK so this is the international version..
Any help would be great as i'm tearing my hair out... I know it's probably something simple but it's refusing to work..
Hey i hope this helps
RyanH77 said:
Hey guys.
I'm hoping you can shed a little light here as i'm starting to get frustrated.. Now i've seen various similar threads along the same lines so it's obviously a common problem and anyone who's offered a suggestion to the fix on other threads, i've tried to no avail..
I've had a DHD prior to this and done the whole rooting/ROM'ing thing regularly so quite used to procedures and what to do, but that was slightly different as i did it via the advanced hack kit.. This phone doesn't seem as straightforward to do. But about 3 weeks ago i bit the bullet and unlocked my phone with the intention of rooting and ROM'ing soon after.. Everything went well and the phone has been working perfectly, no issues at all and i've activated the developer option aswell and it's USB debugged box is ticked...
However, a couple of days ago i tried plugging it in to the laptop to transfer some music onto it, but both the two USB 2.0 ports on the right don't recognise it, i get the USB device not recognised message, anything else works fine in them, the only remaining port, a USB 3.0 on the left sees the phone and does allow me to access it, sometimes i can see everything straight away, sometimes i get a blank box and have to wait and the green bar takes ages to load along the bar at the top.. I've even had what appeared to be arabic symbols at one point where it should say Internal storage.. That confused me very much!! But now it won't let me transfer anything other than a single image file to the root. I did this as a test.. It transferred it straight away with no problems, but if i try adding anything else after that, it just hangs on the copying dialog box and either i have to close it or it does it for me a couple of minutes later with the "can't copy file" and "skip this file" options.. I've also tried it on the home computer which works fine but still leaves me with the same problem. Both are Win7 64bit.
I've uninstalled everything HTC from my laptop, uninstalled and reinstalled the drivers supplied in the fastboot folder which i was told to download for the unlocking process.. Now, i don't want to have to download HTC Sync as i don't want to access my phone via that, i'd rather just use file explorer and ditch the bloatware.. I'm not sure if i'm running the correct drivers and this is the problem, but i can't seem to find them anywhere.. P.S. I'm in the UK so this is the international version..
Any help would be great as i'm tearing my hair out... I know it's probably something simple but it's refusing to work..
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Click to collapse
Olrite so i guess you are dealing with the same i dealt with a while ago when i was on cayanogen mod 11 on my HTC one M7 International ... there are many alternatives to transfer stuff from phone to Laptop but first lets talk about the normal one
Method 1 which you should try is ....
* Download the HTC sync manager .. its ok if you dont wanna use it to transfer data .. just install it ...
* ok so now the important one .. make sure you have window media player installed on your computer ....
okay so why windows media player ??
Well it contains all the MTP drivers you need to connect your phone to your pc ...
* you can restart your system now .. (Optional)
* now connect your device with debugging on ... grab the notification bar click on USB related notification .. and choose MTP or something like that ...i mean don't choose HTC sync manger .. choose the other one
* Now if everything went well you will se your storage in My computer ... and in Windows media player too...
Method 2....
Well if nothing works then download an app called Air Droid ...
it have some nice functionality ...
you will get to know how to use it after installing it ...
by chance if the local link given in the app does not works make a hotspot .. connect your computer to it and open a browser like chrome .. and go to 192.168.1.1:8888
Note : port 8888 is pre configured in the app so if you changed it .. use the dirrent port you used ..
If you are not laptop is not connected with your phone's hotspot then your phone and computer should be on the same network ..
Good luck ... hit thanks if it works just to let me know
nicolasenjay said:
Olrite so i guess you are dealing with the same i dealt with a while ago when i was on cayanogen mod 11 on my HTC one M7 International ... there are many alternatives to transfer stuff from phone to Laptop but first lets talk about the normal one
Method 1 which you should try is ....
* Download the HTC sync manager .. its ok if you dont wanna use it to transfer data .. just install it ...
* ok so now the important one .. make sure you have window media player installed on your computer ....
okay so why windows media player ??
Well it contains all the MTP drivers you need to connect your phone to your pc ...
* you can restart your system now .. (Optional)
* now connect your device with debugging on ... grab the notification bar click on USB related notification .. and choose MTP or something like that ...i mean don't choose HTC sync manger .. choose the other one
* Now if everything went well you will se your storage in My computer ... and in Windows media player too...
Method 2....
Well if nothing works then download an app called Air Droid ...
it have some nice functionality ...
you will get to know how to use it after installing it ...
by chance if the local link given in the app does not works make a hotspot .. connect your computer to it and open a browser like chrome .. and go to 192.168.1.1:8888
Note : port 8888 is pre configured in the app so if you changed it .. use the dirrent port you used ..
If you are not laptop is not connected with your phone's hotspot then your phone and computer should be on the same network ..
Good luck ... hit thanks if it works just to let me know
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Click to collapse
Firstly, thank you for taking the time to run through the options.. I really appreciate that.. Unfortunately it seems nothing in terms of transfer via USB works (at least with this cable, it's the only one i have so can't try another at this point) on this phone anymore, i don't know why the sudden glitches, it's been working fine since i've had it but just decided to stop connecting this last couple of days, so whether that's down to drivers or the cable being dodgy etc i have no idea, but the Air droid app works beautifully and i can now transfer anything and everything, it has such a great UI too so thank you for pointing me in the direction of that.. Without it, and you, i'd still be stuck.. So i guess i no longer need to worry about cables or drivers anymore so thanks again!
Pleasure
RyanH77 said:
Firstly, thank you for taking the time to run through the options.. I really appreciate that.. Unfortunately it seems nothing in terms of transfer via USB works (at least with this cable, it's the only one i have so can't try another at this point) on this phone anymore, i don't know why the sudden glitches, it's been working fine since i've had it but just decided to stop connecting this last couple of days, so whether that's down to drivers or the cable being dodgy etc i have no idea, but the Air droid app works beautifully and i can now transfer anything and everything, it has such a great UI too so thank you for pointing me in the direction of that.. Without it, and you, i'd still be stuck.. So i guess i no longer need to worry about cables or drivers anymore so thanks again!
Click to expand...
Click to collapse
Well at least the other one solved your problems and air doid actually have much more functionality then USB but on the other hand speed is slow but not that slow ..... so enjoy PM if any other problem cya