Android welcome screen bug - Galaxy S III Q&A, Help & Troubleshooting

I've just had the weirdest bug experience ever. Or at least it was to me. Maybe its a known bug, but I can't find any references to it anywhere. (I don't really know what to search for to see if others have mentioned it or not)
I was trying to get back to the home screen, so pushed back repeatedly and very quickly. Suddenly all I could see was the wallpaper. I assumed the launcher was reloading. Imagine my surprise when instead I'm greeted with the Android language selection.
I was afraid if I selected anything it might wipe my phone, assuming it hadn't already, so did a reboot. Same thing. So, in dismay I proceeded to setup the phone. When I finished, everything back to normal. No applications missing, no contacts or messages gone.
The Samsung backup wasn't even responsible. It returned "no data" (presumably because all the data it had was already on the phone).
Anyone else experience this? Or hear of a similar bug. The only permanent effect it seems to have had was wiping half my Chrome bookmarks. I can certainly live with that. I can't be sure the phone did it, but I think its too much of a coincidence to be anything else.

Related

[Q] Fix for gallery freeze?

I just recently got the vibrant and got the OTA the same day, the gallery freezes about half the time, and about half of the time that it freezes i have to pull the battery, i cant get to task manager or put the phone to sleep and wake it up.
I searched google and there are alot of links regarding it but i didnt find any that gave any ideas to fix it.
I searched this forum and nothing came up. Anyway, I have a class 6 card, the gallery on my nexus is very quick and has never frozen, so it is definitely the phone.
In my experience with the g1, MT3g, N1 and now this vibrant, any time ive received an OTA it has come with costs, it always brings fixes and features but also causes new problems, large and small. So I dont doubt what I found while searching, that the gallery issue is a result of the recent OTA for the GPS fix. Anyway, its kind of silly that this awesome, technologically advanced device freezes when you open up one of the native apps. But can we do anything about it? And if not, is it likely that Samsung will address it in another OTA? thanks
edit: ive also just recently had my phone just turn off every day or so, and it wont power back on until i pull the battery. Maybe these 2 issues mean i have a defective device? Or is this par for the course with the tmobile galaxy s?
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
thank you, yet another reason to root i suppose...
So no way to fix that with stock phone? =(
heygrl said:
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
Click to expand...
Click to collapse
overclock huh,, i never tried i am there is a link here let me go look or how did u do it
/
That is odd, I've never had my gallery freeze or my phone reboot... Are you sure you don't have some rogue app? Perhaps you should factory reset and start fresh? Do you have any "junk" apps on your phone (stupid apps)?
I had a freeze on opening gallery right after the JI6 was released. I think it was trying to recreate the thumbnails from scratch and download pics from my Picasa acct.
Happened one time only and I actually had to pull the battery since it went unresponsive. Never had a problem after that.
~SB
perhaps unmount and remount the INTERNAL memory card. I've done this before just because I saw it as a suggestion and it recreated my gallery.
I having the same issue. I am ready to delete it and use a different app. Is that possible?
acjames said:
I having the same issue. I am ready to delete it and use a different app. Is that possible?
Click to expand...
Click to collapse
If you're rooted you can probably remove it.
I have tried factory reset so I don't think its a rogue app. I got the ota the day I got the phone so I can't compare before and after. If some people aren't having the issue period maybe a warranty replacement would resolve it. Of course, if we do end up getting froyo maybe that's something that will improve. Love the phone either way, I just get fed up with stuff like gallery freeze, random reboot, GPS issues, etc... stuff that i would think shouldn't get past product testing.
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
androidmonkey said:
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
Click to expand...
Click to collapse
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends. But honestly I did find your thread, however it didnt seem to me to be on point with what i wanted to ask specifically. Your post says that "watchdog" told you your gallery is a "resource hog" and that you have to kill it. I dont know what watchdog is, nothing told me anything i just cant get into my gallery app very often, so that didnt seem applicable. Also, i got ji6 the day i got my phone so putting the gallery issue in the context you did ("since ji6 update") didnt mean anything to me, i dont anything about this phone pre-ji6 update. All I know is that my gallery app sucks, your thread was a bit technical for me to be able to apply to my particular issue
Anyway, now my gallery freezes every single time i initially try to open it, i have had to pull the battery 6 times in a row, it works after the pull. This has been my favorite android phone (of 4) but now i just want to set it on fire and run over it with my car. I guess Samsung and Android arent interested in making their $600 products work, does anybody know how i can fix my phone so that it does what it is supposed to? Also im not rooted which i assume probably makes it impossible for me to fix? thanks for any help.
DMaverick50 said:
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends.
Click to expand...
Click to collapse
lol
also bump

[Q] com.google.process.gapps crashes

Hi everyone. It's been two days since the process com.google.process.gapps has started crashing, "stopping unexpectedly" whenever i use the browser on my tab.
Reading the error report, it seems (not 100% sure about that) this is somehow related to the bookmarks sync with Chrome, but i can't find a way to disable this.
Has anyone exprerienced the same issue? Any known solution? Thanks
Go to settings > accounts and sync, click on your account then uncheck everything, then manually sync everything one by one to see what is causing the error.
Then go to manage apps and clear the cache of all the problem apps and re-sync them once you're done. It might take a few tries but it should take care of that error.
I'll try that as soon as possible, thanks!
browser sync was causing this for me
I believe that bookmarks sync no long works with galaxy tab. Google changed something on their end that should have worked fine(it still works on the xoom, transformer, etc.) but since samsung changed a bunch of stuff for no apparent reason, it is now broken. samsung is so stupid sometimes..
So you're basically suggesting that bookmarks sync should stay off to avoid problems like that?
well I don't really know. I never used bookmark sync in the first place. I'm just going by what is said in this article.
http://www.zdnet.com/blog/perlow/br...gle-or-the-oems/17840?tag=mantle_skin;content
It turns out that at some point Google started making some changes to the backend systems that handle Google’s user account data. There’s nothing wrong with them doing this; it happens all the time. In fact, no other Android 3.1 tablets had any issues at all with the changes, and their bookmark sync continued to work without a blip on the radar.
Not Samsung, however... I did some digging around the internet, and it’s become somewhat well-known amongst Android developers that Samsung actually modifies core source code in the Android operating system that handles communicating with Google’s backend data services.
Click to expand...
Click to collapse
Well, that's a pity. I had just started to think it was a useful tool to keep track of unread web pages between work, home and outside...
Let's hope Samsung somehow fixes that.
PS: disabling bookmarks sync actually stops the process from crashing, I think I've solved (if we could really say so...) the issue. Thanks to all!
Thanks, disabling auto sync for browser has stopped the error. Samsung developers need to fix this - I can't auto sync my gmail
What am I missing here?
Ok be prepared, this post may be rather long winded however I will try my best to prevent that. I have a Tmobile G2x I purchased on launch date. Ive not attempted to Root, change roms, or anything of the sort. (as much as I always wanted to, I always felt that my skills were not good enough to attempt these ideas no matter how easy they may seem. I just did not want to be the cause of screwing up my phone that I paid dearly for)
So I have a friend who claims to be the master (of disaster so it turns out) of rooting androids and such. He stops by my house just to hang out and eventualy convinces me to let him root my phone and install CM7. Within a few minutes the phone was rooted (super1click) and was running CM7 release candidate. (I really dont know what all these things truly are but I drilled him for answers once he jacked up my phone and left me with a half-bricked phone) So he installed Rom manager and convinced me to upgrade to the premium version via marketplace so I did. He was then showing me how easy it was to flash new roms at the touch of a few buttons. He put on some other rom which looked like CM7 but claimed to have extra tweaks. It worked fine. A few minutes later he put on some Faux Rom which gave a boot up screen like my old Nexus One did. (Multicolored X) It seemed to work fine as well. Then he said lets check out the nightly CM7 Rom so he put it on. (however I dont think it ever actually put CM7 back on.-still on Faux?) Thats when things got crazy.
Now I get the com.google.process.gapps force close message all the time. He tried to fix it for 4 hours and finally gave up. Here is what I know he/we tried: After searching the internet for hours we tried everyone elses ideas. Clearing calenders cashes, un syncing, etc. We did about 40 factory resets. We have tried to install my backup (which was from BEFORE he even touched my phone) and upon holding both volume rockers and plugging in USB (no battery installed) and it still does nothing. Windows recognizes device but phone screen stays black. Tried Debug mode while doing this as well. If we hold the volume down button and power the little install bar comes on the screen and it does its thing (whatever that is) and goes right back to the way it was. I keep getting the gapps message all the time. After factory reset I cant even type in my gmail address to start the initial setup of the phone. The force close keeps cutting me off. If I type fast, I can sync the account but I cant use market whatsoever. Tried installing Rom manager to re-flash but just sticks at starting download and gapps pops up again.
My son is starting school tomorrow and he has a medical condition. I NEED this phone to communicate with the school nurse via emails and such. As of now I can only text, call, or surf web all while dodging force closes. If ANYONE out there can please help me get my phone back to normal Id greatly appreciate it. Im sure its something easy but as I said before, Im not good at this thing and thats why I never attempted it myself. Your welcome to submit answers here or PM me your phone # if you want to walk me through it on the phone. (I have a landline phone to talk to you on) Thanks in advance for everyones time and Im sorry this ended up being so long.
Hello,
Based on your post, I would suggest that you search your phone's development forum on XDA for a compatable clockwork recovery mod which will install a custom recovery on your phone. The thread will give you instructions on how to do so and how to enter recovery mode.
You can then enter the 'Backup and Restore' part of the recovery and restore your backup manually without using ROM manager. If this doesn't work, I would suggest that you then download the ROM of your choice and install it from the clockwork recovery. Make sure you clear user data and wipe the cache before you install.
Any fix yet? This is really annoying me as I rely on my bookmarks tremendously.
try this:
Open stock browser and under settings choose clear cache and deletehistory

[Q] Random reboots after .14 update

I have read the threads of Prime owners that had a problem with random reboots. I was lucky that I hadn't had this problem. Actually the only issue I've had is that my GPS is completely dead. However, I notice that after the .14 update I am experiencing periodic reboots. Has anyone else (that didn't have a reboot problem before the recent update) notice a similar issue?? Thanks
My Tf prime was working fine on. 13 (but has random reboot on. 11)
after upgrade to. 14, Reboot issue comes back, so I downgarde to. 13 again....and it works great again
manley1534 said:
I have read the threads of Prime owners that had a problem with random reboots. I was lucky that I hadn't had this problem. Actually the only issue I've had is that my GPS is completely dead. However, I notice that after the .14 update I am experiencing periodic reboots. Has anyone else (that didn't have a reboot problem before the recent update) notice a similar issue?? Thanks
Click to expand...
Click to collapse
Make sure you do a cold boot after any firmware update. (hold vol down and power button). Ultimate solution is to do a factory reset. Especially if you experience problems. DO not install any apps. See what happens with factory. Then slowly install your apps from market and go from there.
Erusman said:
Make sure you do a cold boot after any firmware update. (hold vol down and power button). Ultimate solution is to do a factory reset. Especially if you experience problems. DO not install any apps. See what happens with factory. Then slowly install your apps from market and go from there.
Click to expand...
Click to collapse
I've tried the reset/cold boot (using the power/volume down option and also the reset below the SD card slot). Sorry if this is a dumb question, but how do I do a factory reset? I've seen reference to it, but can't find a "how to" anywhere. Thanks again.
nope, mines was fine on .11 then when i updated to .13 i have the reboot and sleep of death issue. .14 update did not cause any issues yet...so far so good
manley1534 said:
I've tried the reset/cold boot (using the power/volume down option and also the reset below the SD card slot). Sorry if this is a dumb question, but how do I do a factory reset? I've seen reference to it, but can't find a "how to" anywhere. Thanks again.
Click to expand...
Click to collapse
Go to settings, Backup and reset, Factory data reset. Note, this will erase all your data, and your apps, but, if you have your tablet set to backup your Google account, once you enter it again on the initial setup, all the apps will restore to the tablet (Minus saved games)
If you are rooted, you can take ths further with Titanium Backup, grabbing saved games and whatnot. Also note: If you have ANYTHING of value, any docs or pictures on the internal memory (Shows as "SD Card), back all that up to a Micro SD, or somewhere in the cloud with Box.net, Skydrive or DropBox.
Finally, if you have any apps that need deactivation on one device before activating on another, such as CoPilot - HAHA - (A navigation app, hahahahaha... sorry, the tears were rolling on that one) better deactivate BEFORE you wipe the tablet.
SmartAs$Phone said:
Go to settings, Backup and reset, Factory data reset
Click to expand...
Click to collapse
Nothing will work for a few of us with the new update .14. Doesn't matter what you do reboot will still happens.
here is a thread i created (for the op) is basically the same thing you are experiencing
http://forum.xda-developers.com/showthread.php?t=1503079
Actually you have a few options.
eduardmc said:
Nothing will work for a few of us with the new update .14. Doesn't matter what you do reboot will still happens.
here is a thread i created (for the op) is basically the same thing you are experiencing
http://forum.xda-developers.com/showthread.php?t=1503079
Click to expand...
Click to collapse
The options are few if you have persistent rebooting at .11, .13 or .14. But at least now you HAVE options. Thanks to the good folks who figured out how to downgrade FW, and apply any level that works best for you (though I am truly puzzled why suppossedly identical hardware experiences the wide variations of outcome on each sucesive update. We cannot blame software installations (except in a few cases, such as the guy who turned WeatherBug Updates off) since quite a few folks have done a Factory Data Reset, with no change)
Search for a link to the thread that shows how to apply whatever version is most stable on your particular tablet.
SmartAs$Phone said:
Go to settings, Backup and reset, Factory data reset. Note, this will erase all your data, and your apps, but, if you have your tablet set to backup your Google account, once you enter it again on the initial setup, all the apps will restore to the tablet (Minus saved games)
If you are rooted, you can take ths further with Titanium Backup, grabbing saved games and whatnot. Also note: If you have ANYTHING of value, any docs or pictures on the internal memory (Shows as "SD Card), back all that up to a Micro SD, or somewhere in the cloud with Box.net, Skydrive or DropBox.
Finally, if you have any apps that need deactivation on one device before activating on another, such as CoPilot - HAHA - (A navigation app, hahahahaha... sorry, the tears were rolling on that one) better deactivate BEFORE you wipe the tablet.
Click to expand...
Click to collapse
Tried the factory reset...it did the reset, but it was to ICS and the .14 update automatically. It also started downloading all my apps automatically. I did another factory reset, but this time didn't enter my google account, the apps didn't auto download, but the freeze/reboot is still happening and if anything...it's worse. My tablet is all but useless now.
I downloaded ver 9.4.2.14 and now have more reboot issuses than I had before. Would reboot 1-2 times a day now reboots 2-3 times in a 30min time span. How do you go back to ver 13 was better than.
sorry to hear that manly..
I was fine with .11 and the .13 gave me bad battery and .14 gives me constant reboots. I followed advice about doing a cold reboot and it made the freeze/reboot issue worse. So like you my Prime is almost useless. I'm going to try and save my pics and then may try a factory reset. Which IMO we should not have to do if the firmware was done correctly.
I do need to look for the post about rolling back of a firmware that works.
Like everyone else, the .14 update has horribly ruined my device. Typing 1 email, the device rebooted 3 times. This should be a bigger deal then this! Does anyone know of a more social place to voice these complaints?
Sent from my Transformer Prime TF201 using xda premium
Just been experimenting - browsing seems to trigger my reboots (tried Chrome, Boat and stock) as does the XDA app, but just watched a couple hours of YouTube and no reboots. Did see a couple of strobing artifacts in the upper left hand corner when browsing videos.
wilco_sg said:
Hi,
I managed to reproduce my reboots quite consistently
Please follow this thread, http://forum.xda-developers.com/showthread.php?t=1572281&highlight=reboot
I have been facing reboots since my first version of firmware, can't recall which one.
But after 2 firmware updates, now .21, I'm facing more reboots than ever. Let's make ASUS fix this for good.
Click to expand...
Click to collapse
why have you resurrected 3+ threads with this exact same post? its not needed on all reboot threads. one is good enough.
reported for other posts to be deleted. this info is only needed in one. spamming all reboot threads with this won't solve problem any faster.
good info but dang, don't keep reposting it in all reboot threads spanning very old firmwares..lol
I don't mean to spam but to reach out to everyone who is facing reboots, but lazy to search properly. ASUS doesn't seem to take this seriously at all. I gave them the steps and was asked to contact the local support instead.
Do the math, after so many firmware revisions, still facing reboots.
Can you help try the steps and let me know if it reboots for you as well? Thank you.

[Q] Launcher problems since ICS

Just updated to European ICS earlier. As expected, it reset my home screen layout and app drawer sorting. Irritating but fixable.
I spent a not-inconsiderable amount of time reorganising things how I like, folders and widgets etc. I made sure to backup TwLauncher's data using Titanium when I was done just in case.
So a bit later, I try to view an image in "My Files" with the gallery app, and it closes instantly saying the "media scanner running". No worries, I've seen that before, except... it isn't running. Nothing is scanning my media files as far as I can tell. So, I hold in power and do a reboot, thinking that'll clear the problem.
Boom. When the phone reloads, my home screen is once more 'stock', and what's worse, trying to open applications leads to a blank screen for about 5 minutes, at which point it loads up and once more, everything is all just stock / alphabetical.
Can someone tell me what's going wrong, and how I can avoid it happening again, so I don't waste my time reorganising? (Please, no clever reply of "What's going wrong is you're using TouchWiz")
Much appreciated,
Matt

Phone freezing and randomly rebooting

I know there has been a few threads about this but I kind of know the reason to my problem but I'd like it resolved.
It's caused by an application from the GO Launcher EX people, Go Battery & Power Widget.
So, I know this is APP specific but I'm figuring that it's also phone specific as I don't see anyone else having this problem in specific with it in the past few months or updates. Last was march.
It worked just fine up until yesterday when it started freezing the phone with the screen on and the plastic LED thing underneath the menu buttons on my Xperia U, if it doesn't freeze it randomly reboots whenever it feels like it and I'm quite positive this will in the long run harm my battery, I might just be paranoid but I think that it has affected or overloaded a few of the LEDs inside of the screen I can now find 3 dead pixels, I know that ain't much but it's kind of annoying as you may guess.
So, anyone know what I could do to solve this issue without removing the program or if it's a compatibility issue with something else, any help at all would be swell - I would remove it if it were not for the fact that when it did work that it saved my battery quite dramatically.
Thanks in advance and thanks for reading my wall of text.
-
I just recently re-flashed my phone due to an annoying "update available" issue that wasn't removable, forcing me to create a backup, which I just now restored into the phone (It doesn't appear to be there now but the issue persist so now I'm confused as to what might be causing it)
Once again, I'd really like this resolved rather than factory reseting the phone and then start to re-fill it again.
Not quite counting the freezes and reboots, but it's well over 50 just today.
Hmm as u said that the problem existed even without go launcher so try logging when the screen freezes... We might see the problem there... Anyways I know you said you don't want to factory reset and stuff... But 50 above is harmful so I think flashing stock is a good idea
Cheers,
AJ
Have you tried removing the app itself to see that it stops freezes?
If so, then it is clear the app causes the problems. Then you should contact the developers of it, they shall have an email on google play.
If not, then I suggest you to go for a logcat and try to figure out what is the cause Sounds really weird and a stock reflash (without restore) seems to be the solution for me
Abhinav2 said:
Hmm as u said that the problem existed even without go launcher so try logging when the screen freezes... We might see the problem there... Anyways I know you said you don't want to factory reset and stuff... But 50 above is harmful so I think flashing stock is a good idea
Cheers,
AJ
Click to expand...
Click to collapse
I decided to re-flash it, went well and it's feeling healthier.
The problem was Xprivacy.
nintendojet said:
Have you tried removing the app itself to see that it stops freezes?
If so, then it is clear the app causes the problems. Then you should contact the developers of it, they shall have an email on google play.
If not, then I suggest you to go for a logcat and try to figure out what is the cause Sounds really weird and a stock reflash (without restore) seems to be the solution for me
Click to expand...
Click to collapse
I had some freezing issues even without it, but I mucked about and re-flashed and now it feels better, but I'm still sure it was Xprivacy. Don't know why though.

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