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I ordered 2 touch pros on the 12th from sprint, they told me 7-10 days, on the 18th they told me two weeks =(. Anyone else had/having this problem with sprint?
benitojuarez said:
I ordered 2 touch pros on the 12th from sprint, they told me 7-10 days, on the 18th they told me two weeks =(. Anyone else had/having this problem with sprint?
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I am waiting on a replacement on a 30 day exchange. Order was put in on the 11th.
on sprint.com they are currently out of stock... ive been trying to even order one these last few days. Hopefully they get more soon b/c my contract with verizon ends on thursday
i ordered mine from sprint.com as soon as they were in stock on the 14th (a friday, i previously signed up to get notified by email when they get more in stock). it was free over-night shipping and arrived the next business day on monday. it's been working great since then
cforster said:
I am waiting on a replacement on a 30 day exchange. Order was put in on the 11th.
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They told me they couldn't do an exchange while it was out of stock when I called on the 18th, bastards (if you work for Sprint, please don't take this personally). I received mine on the 17th and now I'm waiting for it to be in stock again so I can call back and set up an exchange (off-white orbs on the lower portion of my LCD). Hopefully you get your replacement soon.
yea were expecting shipments to go through on the 25th we have a major backorder on that phone
I'm having some pains as well. I placed my order on the 13th, and was told I would probably have it in hand on monday the 17th. When it hadn't arrived by the 19th, I called to sort it out. Turns out the internal sprint ordering process is a two step process, and the dude helping me didn't confirm the second part, so while there was an order, the phone technically hadn't been ordered yet. So after assuring them I did in fact want them to push the order through, they completed the order, telling me it would arrive this last Saturday.
The next day I called back because I had a bad feeling they miight have changed the price I had agreed upon with the first guy. I only then found out that the unit was on back order, and I wouldn't receive it until this Friday.
I have doubts it will be here. This has all been frustrating. I hope it's worth it.
Sorry you're having trouble. I ordered mine a little after midnight on Nov. 2 (when they first made it available online) and got it 3 days later. I was a little nervous being an early adopter before all the reviewers had a chance to review it but I figured if I didn't get it then and waited I'd have to deal with depleted inventory issues and I needed a new phone right away.
ordered one on the 17th and one on the 18th. Was supposed to get one of them on the 19th. No luck. Still on back order. They are telling me the first week of Dec. I already sold my mogul and now stuck using a samsung A900. URGH!
www.newegg.com has the Sprint TP for $199 (after $100 MIR and 2 yr contract sign up), I plan on dealing with them very soon. Anyone order from there and experience wait times? It looks like a pretty good deal, and hopefully there will be a 20% off savings when dealing with paypal on cyber monday (if rumors hold true).
I just canceled my VZW plan, I think I'm making the right move.
I love this season!
Pre-ordered mine from wireless.amazon.com on Wednesday of last week and I haven't gotten any e-mails about my phone shipping. I certainly hope they don't make us wait till Tuesday to get it! Anyone else's phone ship from them yet?
I already started a thread about this yesterday
http://forum.xda-developers.com/showthread.php?t=1136746
But no, mine hasn't shipped either. I wish it did but nope. Do you know if they ship on Fridays? They keep saying no but I find that hard to believe. Also what day did you order yours? I ordered on the 10th
i ordered mine on the 13th. i called yesterday to ask about upgrading to next day shipping (i'm getting jealous of everyone who already has theirs!!) and was assured that it would ship tomorrow. i'm still hoping for it to go late tonight, but i don't see it happening.
Called Amazon today and upgraded to next day shipping for $16.55. Rep said it will ship tomorrow morning and will arrive Monday.
Shipped!!!!!!!!!
Ship Carrier:
UPS
Status:
In transit
Shipment Date:
Jun 24, 2011
Shipped out on the 23rd at 2:24 am..
Sent from my SPH-D700 using XDA Premium App
i got email today from amazon saying that it got shipped and will be getting it on Monday i cant wait!!!! lol
The fact that my dad ordered 2 primes on the 20th (one for each of us) and it it was backordered til the 28 when it turned to... " 3 day delivery pending " it still has delivery on the 5th. Which I highly doubt will happen. I know it's not their fault but they can certainly handle this a lot better. I have sent two different emails and got very similar responses. That didn't even answer my questions. I didn't want to call them cause it hasn't bothered me that much until now. I asked then to upgrade my shipping lol. I can dream.
/rant
Sent from my PG86100 using Tapatalk
Hey Axe, did you get a tracking number yet? I ordered on Dec. 28th and I got a UPS tracking number for it yesterday but UPS says it's not at their facility yet. My scheduled delivery is for the 5th as well. Also feel like it's probably not gonna happen :/ cancelled my Amazon order too, maybe should have ordered from Gamestop, their ETA was Jan. 6th but who knows, they're probably not getting any either.
No tracking number yet
Sent from my PG86100 using Tapatalk
My shipment is still not going anywhere well I hope it gets moving tomorrow and so does yours so we get our TPs on Thursday
Well I emailed them under the category of complaint and I got an email back saying my local Distribution Center would contact me within 24 hours.
Sent from my PG86100 using Tapatalk
Update*
It got switched to "in process "
Check yours.
Sent from my PG86100 using Tapatalk
Nice! I think you're in business!!
Mine finally made it to the UPS shipping center!! Says it will be here right on time on the 5th fingers crossed.
i ordered on the 28th, item says its backoredered, went on live chat about 10 minutes ago and they said ill get it on the 5th. i dont think its going to happen but we'll see. they said the site might not be updated with the latest info.
Ya mine got to the shipping center as well. Btw I haven't been contact yet like they said the local Distributer would. But this is better than nothing.
Sent from my evo 3d running ViperROM redline
Office Depot order
I ordered mine on 12-30, est. delivery 1-10-12... currently " In Warehouse".
At the time I ordered it was not showing up as "back-ordered".
Just an update I finally got my tracking number. It's in Texas now scheduled delivery 1/5. Only problem is I work at 4am on Fridays so I guess I won't be getting much sleep. Haha.
Sent from my evo 3d running ViperROM redline
I ordered on the 3rd of January and it says I will get it on the 6th of January. Fingers crossed. Status says shipped from warehouse whatever that means.
Sent from my EVO using xda premium
let's keep this thread updated guys...
Ordered: 12/30/11, 2PM, ETA of 1/6/12
Status: on 1/4/12, status changed from ordering pending to in warehouse.
Ship date Changed to 1/9/12.
growing impatient. leave for vaca on 1/12/12...all i ask is to get it before then.
ordered on 12/28, was told i was getting it on the 5th up until today, my order changed to backorderd and they dont know when more will be in stock. Luckily i already got one from best buy that i ordered on the 28th as well. got that one yesterday. this one is for a relative
effingpace said:
ordered on 12/28, was told i was getting it on the 5th up until today, my order changed to backorderd and they dont know when more will be in stock. Luckily i already got one from best buy that i ordered on the 28th as well. got that one yesterday. this one is for a relative
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so online, what does the Status and Delivery (when you click on view) say?
Colombiano80 said:
so online, what does the Status and Delivery (when you click on view) say?
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Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
effingpace said:
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
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oh damn that sucks...sounds like i may be going down that road then...gotta love this. :-/
Mine is out for delivery from Office Depot this morning. From the way my order progressed, "In Warehouse" seems to indicate that your tablet is in a box, waiting to be shipped.
I called customer service yesterday because my order said delivery on the 4th (today!) and I still didn't have a tracking number. They said they're using a third-party warehouse and that was delaying the tracking info, but assured me it would ship on time.
This morning I woke up to an email with a tracking number and it was already out for delivery. Hang in there, the numbers are slow to arrive, but your tablet may be on the way. Mine shipped from Harrisburg, PA, about an hour from me!
Now I just hope everything is okay with mine so I don't need to deal with an exchange.
Colombiano80 said:
oh damn that sucks...sounds like i may be going down that road then...gotta love this. :-/
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Just got a call from customer service, item wont be in the warehouse for another 1-2 weeks, maybe you guys will have better luck.
effingpace said:
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
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That's really weird. I ordered on the 30th, and had a ship date of the 4th and mine did ship. How can yours be backordered if you ordered before me?
From the conversations I had with customer service, they don't seem to have a firm grasp on their supply chain. I don't think I'll be doing business with them again. I wasn't impressed.
I figured we should start a thread like this, considering the phone should be shipping this week and there are rumors are circulating about VZW/WalMart shipping out as early as Monday morning. Additionally, a lot of us have been posting in random threads updates to their status order, so I'll start out by saying where i've ordered from/the dates/send any updates throughout the week.
VZW - 1 note, ordered 11/01, order in process, expected ship date 11/27.
WalMart - 1 note, ordered 11/25, order confirmed, awaiting delivery confirmation/delivery date TBA.
Pre-ordered day 1, expected ship 11/27 (my birthday), status pending.
Ordered from vzw on 11/16. Expected ship date used to be 11/27. Has been "unavailable at this time" for a few days now.
Sent from my DROIDX (sold my GNex to buy the Galaxy Note II)
Ordered from VZW the 19th of November, Ship date is blank as of friday night along with a pending charge that night also.
Pre-Ordered on 11/21. Expected ship date has been 11/27 since order was placed. No pending charges.
ship date 27th... no charge on card yet
Ordered 11/13, order in process, expected ship 11/27. No pending charge just yet.
Sent from my DROID RAZR using xda app-developers app
Pre-Ordered 10/25, "We received your order and it is in process." Expected ship date: 11/27/2012.
Preordered a few days after announcement. I also get "We received your order and it is in process." Expected ship date: 11/27/2012.
I talked to a CSR a few days ago and she said it would ship on the 26th.
No charge on card yet.
How about people only post if they get a ship date other than 11/27? lol
Does your walmart tracking say yours is in stock?
I ordered on 11/25, my status is "Approved - Awaiting Inventory". Hope it doesn't take too long
I ordered on 11/22.
"We received your order and it is in process. Expected Ship Date: Not available at this time."
No pending charges yet. I talked to a CSR and she said to expect a charge by the end of today.
flaring afro said:
Does your walmart tracking say yours is in stock?
I ordered on 11/25, my status is "Approved - Awaiting Inventory". Hope it doesn't take too long
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Nope. According to the WalMart rep I talked to they have nothing in their warehouses yet as far as the N2 goes. This contradicts what someone else heard, that WalMart would ship today as well too.
Order Status
Here is the status of your Pre-order:
We received your order and it is in process. Expected Ship Date: Not available at this time.
No CC charge yet.
-_-
Order placed Nov 19th with VZW.
Ace order location: M722801
"We've received your order and it is in process."
No CC charge. No updates whatsoever.
I'm a little curious as to why some people were already charged while others (myself included) haven't been charged for the device yet. Is it because mine is a new line of service? o__O
Jennnyy said:
I'm a little curious as to why some people were already charged while others (myself included) haven't been charged for the device yet. Is it because mine is a new line of service? o__O
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Who has had their card charged??
I ordered this phone from Walmart and its current status is: Approved - Awaiting Inventory. I'm not expecting to get this phone by the 29th since it hasn't even shipped yet (crossing my fingers though!), but hopefully I'll have it in my hands before the end of next week.
XstitchCowgirl said:
Who has had their card charged??
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I did when I ordered.
kimdoocheol said:
I did when I ordered.
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Through Verizon? As they don't actually charge full amount till after they ship.
There doesn't seem to be a ton of us on here but I can't keep up with the google orders getting shipping confimations and pending. I ordered 64 gb aluminum on October 14th. Early November expected. Since first batches were said to ship when Google does.
States that don't charge tax:
Missouri
Louisiana
Connecticut
Wisconsin
Arizona
Pennsylvania
North Carolina
states that do charge tax:
California
Michigan
Texas
Florida
New Jersey
Washington (10%)
I ordered on 9/30 32gb graphite. When I ordered it said shipping late October. Though both times I live chatted with reps I got different answers. One said they were shipping the same time as Google, and the other said first week of November. I'm combining the two answers and going with any day now lol
Ordered 10/15 (a bit late to the party). 64GB Graphite. "Early November" ship date. I am dying waiting. I also need to pick up a case and screen protector...
I ordered 32gb aluminium on the 29th. Hoping I get some shipping info by Monday. I should be in first batch that goes out when Google starts shipping...which seems to be now
Sent from my Nexus 5 using Tapatalk
I orders 64GB graphite on 10/19. No shipping info other than early Nov.
I ordered on Oct.1, 2015 using affirm. It has been processing every since. Went to affirm website. They want their first payment even if the phone is still processing I guess. Google was just sold out and I was glad to save on the tax. I will just pay it all out and avoid the interest if I like it and decide to keep it.
I ordered on 9/30 the 64 GB Graphite version right before I canceled my 32 GB Graphite version on Google. It still says Processing but my AMEX has already been charged.
Ordered on 9/30, 32gb aluminum. Talked to representative who said early November or might be late October. He wasn't sure.
I was told early on that they would ship at the same time as Google and have a different batch than Google's. So I assume that when people from Google orders that ordered around the same time frame as you (I ordered on 9/29), then that's when you will get a shipping email. People who have already had theirs shipped are the ones who ordered within seconds of it going live on google and most people didn't order from huawei till the 29th since we didn't even know they would sell direct. I'd estimate them to ship out sometime next week for those who ordered when it said late October.
I ordered an Aluminum 64GB on 10/19. I was very late preordering. I tried to order late night of 10/16 but they were out of 64GB, then they put some back on 10/19 but I was able to get 1 before sold out of 64GB again with in a few hours.
Even though I preordered pretty late when I did order it still said Early November. So I'm guessing mine will be shipped mid or late 1st November week. But who knows maybe myself and us in this thread will be surprised early. After all its pretty clear much less ordered from Hauwei, therefore a lot less volume of product for them to ship. Meaning takes less time. That's what I'm hoping for.
Ordered 10/18 64GB Graphite - Early November ship date.
Typically 'early' means before the 14th.
Let's hope it's before that. I read somewhere (lost track where) that they'll be shipping between the 4th and 11th.
Also there's this: https://plus.google.com/+TaylorWimberly/posts/4hasXnK3XDA
(Taylor Wimberly works at Huawei and said that they'll be shipping 'soonish')
64GB aluminum ordered on the 15th. The website says if you try to buy one now, regardless of size or color it says shipping 'late november'
32gb alum 9/30 early November
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Well my case on Amazon isn't in stock until the 5th. So guessing they are going to ship the phone on the.... 2nd. And hopefully from somewhere local. I love in Missouri.
I ordered my 64GB Graphite through Huawei and I have no received no further communication. Not even an order confirmation email. I checked my spam folder and there is nothing there either. They have, however, charged my AMEX on Oct 11.
I guess I should call them?
Also. Useful info I was mad about at first. To track your order status from gethuawei.com you must be on the desktop view. Scroll all the way down to "track order" under "account"
Yeah. Call em. Pretty sure they shut their live chat down. Tried 2 days in a row and said they had high volume, try again later or leave a message.
thenewak said:
I orders 64GB graphite on 10/19. No shipping info other than early Nov.
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I'm same as you, but ordered 64gb graphite on 10/20. Credit card was charged 2 days after. Web site indicated shipping early November. Still says processing. With the free shipping Huawei provides, I'm not expecting the phone until at least mid November.
I did order the Google Nexus case from the Google Store yesterday and it shipped last night lol
I order mine on the 29th using affirm I still haven't received a email on shipping date
Believe it or not, while it hasn't shipped, it let me place an order for the 64GB in Aluminum. This was at 8pm last night. The night before, the phone was out of stock on both there, & Google.
Sent from my Note 4, patiently waiting on my Nexus 6P