Play store suddenly missing - Galaxy S II Q&A, Help & Troubleshooting

Hi guys, need some help on this, i suddenly realised my play store went missing.. anyone faced this too? Im on sgs2 original ics stock rom unrooted.
Please help~
Sent from my GT-I9100 using Tapatalk 2

Strange.
Try reboot or factory reset.
or re update your phone.
If you had rooted you could have installed gapps again.
If nothing, contact Google.
Sent from a amazing phone with 2 galaxys
Thank me!

same
I've the same situation.
My S2 suddenly restart ...
After restart, all the apps are gone, even the play store app, only the basic apps left
After checking my accounts in setting, it leaves Google account only, samsung account is gone.
I don't know it's related to Samsung push service failure...

Related

Authentication error on Google Play Store

Hi Guys
I'm getting the attached error whenever I try to open Google Playstore from my cell.
I'm on Poland LIB firmware.
Things I've tried :
1) clear cache and data
2) Uninstalled updates
3) installed the latest update of Playstore
4) added a new Id (same error)
5) remove and add the previous Id
Gmail is working fine but playstore is giving me this trouble from past 12 hours.
I can log in to play.google.com without any issues.
Currently I'm accessing it through Mobile Data and have no other connection to check this if it's a connection issue or Playstore issue.
I've done no changes to anything and it was working perfectly fine till yesterday evening.
It started giving me this error all of a sudden
Help please.
Sent from my Samsung Galaxy S3
Bump
Sent from my Samsung Galaxy S3
No way did you just write bump... U aint on fb... Lol
Tfy logging into your gmail on pc and see what phones are registered.
You might need to verify your google account. Just a thought
Sent from my GT-I9300 using xda premium
Have you tried opening the google play, push the options button (the left one) and go to account? Is there any account added? If not, add your account.
PS. No need for bumps or nobody will help you next time...
Sent from my GT-I9300 using Tapatalk 2, designed for humans, not for sheep
I am currently suffering from this same problem. Tried everything you have. Even cleaned data/cache then disabled google play store and rebooted phone. Re-enabled play store, tried to open it... stuck loading. Recleared everything, installed google play from apk, reopen. Still stuck loading after re-entering all information. I have had different apps stop working and had to uninstall them. Reinstalling worked on other apps but when it's playstore system apps turn to fail, can't uninstall fully.
I'm rooted so I uninstalled google play with android tuner app i have bought a while ago. I rebooted the phone and did get LG security error. Sadly when google play was reinstalled, this has not fixed the problem. I am doing a factory reset. Using titanium backup and a external sd card, so restoring my apps wont be too tedious. I feel bad if anyone else encounters this problem. I still don't know how it happen.
eggman89 said:
Hi Guys
I'm getting the attached error whenever I try to open Google Playstore from my cell.
I'm on Poland LIB firmware.
N
Things I've tried :
1) clear cache and data
2) Uninstalled updates
3) installed the latest update of Playstore
4) added a new Id (same error)
5) remove and add the previous Id
Gmail is working fine but playstore is giving me this trouble from past 12 hours.
I can log in to play.google.com without any issues.
Currently I'm accessing it through Mobile Data and have no other connection to check this if it's a connection issue or Playstore issue.
I've done no changes to anything and it was working perfectly fine till yesterday evening.
It started giving me this error all of a sudden
Help please.
Sent from my Samsung Galaxy S3
Click to expand...
Click to collapse
The specifics may vary, but some general pointers to get the playstore working correctly:
1- first force stop the app when clearing cache and data, , and also do it for google play services and google services framework. Reboot with mobile data and wifi off, turn wifi or data on, then try to open playstore again.
2- repeat step 1, but also remove and add again your google account from settings before opening the playstore.
Make sure you're not using firewall apps or ad blocking apps to reestrict data on google play services, once playstore is up and running you can enable them again.
Make sure you're not using autostart managers or apps like greenify on playstore, google play services, or google services framework. You can apply them again afterwards.
Good luck.
QUICK AND DEFINITELY WORKING FIX: Just clear Google Play data and reboot. Then change your Google login password and let the device ask for new password.
Force sync and all will be back to normal....
Crescendo Xenomorph said:
QUICK AND DEFINITELY WORKING FIX: Just clear Google Play data and reboot. Then change your Google login password and let the device ask for new password.
Force sync and all will be back to normal....
Click to expand...
Click to collapse
Had the same problem today for a friend's Samsung Note 2.
This worked for me. Thanks.
Gesendet von meinem LG-H960 mit Tapatalk

[Q] Google Play Store Crash

Hello wise members of XDA,
This problem has been a tumulus week of trial and error to no avail.
About a week ago (approx. the time when the new web Google Play redesign went live), I've started having problems with my Play Store.
I wanted to open my play store, but it immediately crashed.
I'm on an international Samsung GT-I9100 (GalaxyS2), and this problem is not phone specific, because it occurs on a friend HTC Desire, and a Galaxy Note, and also a pair of Galaxy S Duos.
1. My phone was initially rooted, and I also had Market Enabler Installed. I thought that may be the problem, so I reverted the Market Enabler changes, but still crashed.
2. I went into applications and cleared the cache and data for the Play Store app, it again crashed.
3. Cleared cache and data for play store app, google framework services app, and everything with google in its name or connected to google, and it crashed again.
4. Did the same thing as no. 3, and then restarted the phone, and it crashed again.
5. Did a factory reset, and it crashed.
6. Reinstalled my Galaxy S2 Stock OS, but instead of just crashing, now the phone freezes and reboot is required.
7. Wiped everything on the usb storage and the other storage, and installed Stock OS, and it crashed again.
8. Rooted that brand new os install, and it crashed again.
9. Installed the new Play Store App (4.2.3) and it crashed again.
10. Downgraded Play Store app, and nothing, crashed again.
11. Is there anything left to try?
The problem is, when entering the play store it crashes. If somehow I open the play store so that the landing page of the play store is avoided, it works (e.g. If I google search for an app, and open the play.google.com link on my phone, and when it prompts me to open it via Play Store, then it is opened via play store). Then I can go into 'My Apps', but the 'installed' tab shows nothing, whereas the 'all' tab, shows the history of my installed and unistalled apps.
This problem is with 2 of my GalaxyS2, 2 Galaxy S Duos, Galaxy Note (N7000), and my friend's HTC Desire (running 4.2).
For any ideas, please chime in, I'm willing to try anything.
Currently I'm on stock 4.1.2 and rooted with Philz kernel.
Totally same for me i tried all above too but i think this problem will be common wide for all.
Pls a solution
Sent from my GT-I8190 using xda app-developers app
Just found out another guy with a ZTE has this problem as well. I'm starting to think that this may be a regional problem.
Bump!
Anyone else experiencing this, or is it just one specific country?
Crash problem Solved
Ok, after going through the browser and updating the Google+ app, that initiated the Google Play Services update, which in turn fixed the Google Play Store crash problem.
Now the problem is the same as everyone else that is not living in the US. Getting geographical restricted apps.
For our country, there are NO apps at all.
Market Enabler, Market Unlocker Pro, and HotspotShield do not work. Anyone else have any ideas?

[Q] Google Play Store "Retry" Problem on WiFi

Hi everyone!
I am really new to this forum and is looking for a solution to the problem I have encountered on Samsung Galaxy S4 (i9500) yesterday.
Day before yesterday when I purchased my phone, I updated it using KIES (Firmware XXUBMG9 to XXUEMJ5) (Android Version 4.2.2 to 4.3).
Everything was working PERFECTLY before the update like Google Play and I have downloaded Instagram, Facebook & Messenger, WhatsApp and Yahoo Mail ONLY using same ID same WiFi.
The update process took 2 hours and after the update the Google Play started giving me error "Retry - Connection Error". I tried everything like uninstalling the Google Play updates, clearing cache, resetting the phone, removing and entering the Gmail ID but nothing worked.
After I reset the phone, when the phone ask for the Gmail ID it was giving me error and was not signing me. I signed in using data and it worked, I opened Google Play with data its opening. I don't know whats wrong with my phone I am really tensed SOMEONE PLEASE HELP ME :'(
I also tried getting apps by signing in on Google Play from laptop and on phone it saying cannot download when the phone is connected with WiFi. When I turn off the WiFi connection and turn on data and then send request from laptop using Google Play the phone starts downloading app and when I switch to WiFi on phone during download it DOES COMPLETE the download without any error.
Few hour back, I installed the VPN and then tried opening Google Play, it opened and working fine and downloading apps but I don't know why its not downloading or opening Google Play on without VPN even though Play Store is opening on my laptop without VPN.
SOMEONE PLEASE HELP ME! I wanna get back to 4.2 :'( I don't wanna root the phone I want everything back or this thing to work :'( PLEASE HELP ME I CHECK TIME SETTINGS TOO BUT NOTHING IS WORKING!
THANKS :'(
shariqueali said:
Hi everyone!
I am really new to this forum and is looking for a solution to the problem I have encountered on Samsung Galaxy S4 (i9500) yesterday.
Day before yesterday when I purchased my phone, I updated it using KIES (Firmware XXUBMG9 to XXUEMJ5) (Android Version 4.2.2 to 4.3).
Everything was working PERFECTLY before the update like Google Play and I have downloaded Instagram, Facebook & Messenger, WhatsApp and Yahoo Mail ONLY using same ID same WiFi.
The update process took 2 hours and after the update the Google Play started giving me error "Retry - Connection Error". I tried everything like uninstalling the Google Play updates, clearing cache, resetting the phone, removing and entering the Gmail ID but nothing worked.
After I reset the phone, when the phone ask for the Gmail ID it was giving me error and was not signing me. I signed in using data and it worked, I opened Google Play with data its opening. I don't know whats wrong with my phone I am really tensed SOMEONE PLEASE HELP ME :'(
I also tried getting apps by signing in on Google Play from laptop and on phone it saying cannot download when the phone is connected with WiFi. When I turn off the WiFi connection and turn on data and then send request from laptop using Google Play the phone starts downloading app and when I switch to WiFi on phone during download it DOES COMPLETE the download without any error.
Few hour back, I installed the VPN and then tried opening Google Play, it opened and working fine and downloading apps but I don't know why its not downloading or opening Google Play on without VPN even though Play Store is opening on my laptop without VPN.
SOMEONE PLEASE HELP ME! I wanna get back to 4.2 :'( I don't wanna root the phone I want everything back or this thing to work :'( PLEASE HELP ME I CHECK TIME SETTINGS TOO BUT NOTHING IS WORKING!
THANKS :'(
Click to expand...
Click to collapse
U can't go back to 4.2. There's Knox messing with u. Once you're on 4.3, there's no downgrading. U could root (and void your warranty) and flash GApps. It could solve your problem.
Smack that thanks button If I helped!
Always make a nandroid backup before trying anything risky
Sent from my fabulous N7105 powered by Illusion ROM and Plasma Kernel.
Sent from dat small country called Singapore.
P.S. Quote my post for replies ASAP.
If you're still receiving the same problem, I suggest you either contact your provider or it could just be a WIFI error. What VPN are you using?
Irwenzhao said:
U can't go back to 4.2. There's Knox messing with u. Once you're on 4.3, there's no downgrading. U could root (and void your warranty) and flash GApps. It could solve your problem.
Smack that thanks button If I helped!
Always make a nandroid backup before trying anything risky
Sent from my fabulous N7105 powered by Illusion ROM and Plasma Kernel.
Sent from dat small country called Singapore.
P.S. Quote my post for replies ASAP.
Click to expand...
Click to collapse
Oh my God, I don't wanna root my phone can you please confirm me is this a problem with everyone? or its just me? I can't delete KNOX? is there any fix for this app? Why its getting downloaded if its creating the problem?
Scripts said:
If you're still receiving the same problem, I suggest you either contact your provider or it could just be a WIFI error. What VPN are you using?
Click to expand...
Click to collapse
I am still receiving problem and its same. I checked my internet provider by using other apps and browser everything is working perfectly except Playstore. And about VPN I got [play.google.com/store/apps/details?id=com.vpnoneclick.android][/url] and its working and with this I can open Playstore without any connection problem. I also used HotSpot it is also working and I can use Playstore smoothly.
shariqueali said:
I am still receiving problem and its same. I checked my internet provider by using other apps and browser everything is working perfectly except Playstore. And about VPN I got [play.google.com/store/apps/details?id=com.vpnoneclick.android][/url] and its working and with this I can open Playstore without any connection problem. I also used HotSpot it is also working and I can use Playstore smoothly.
Click to expand...
Click to collapse
Check if u have Google Service Framework installed. If no, root and flash GApps. (Try not to trip Knox for warranty's sake.) If yes... hmm lemme think bout it.
Smack that thanks button If I helped!
Always make a nandroid backup before trying anything risky
Sent from my fabulous N7105 powered by Illusion ROM and Plasma Kernel.
Sent from dat small country called Singapore.
P.S. Quote my post for replies ASAP.

[Q] GT-I9500 Google's apps (Gmail, Play Store, Hangouts) Not working Android 4.3

Hi guys,
I am a newbie here, so I will just explain it in layman's terms. I am running Android 4.3 on Samsung Galaxy S4 GT-I9500 variant. Its not rooted. I have been using it since I bought it a year ago, with no problems. Since yesterday my Gmail, Play Store, Hangouts are not working and it always give "No Connection" error. I tried clearing up the cache, clearing up the data of Google Play Store and Google Play Services as many other forums and threads have advised, but it's not working. I also tried the factory reset, and it went crazier as I wasn't able to sign in my Google Account in the first place. After trying again and again and again it miraculously signed in, but I still cannot access Google's other apps. I thought somehow the host file can be responsible for it but I don't know how it could be or how to fix it, if it is the culprit. I will be grateful to you guys if you can help out here
Thanks
faisaliyk said:
Hi guys,
I am a newbie here, so I will just explain it in layman's terms. I am running Android 4.3 on Samsung Galaxy S4 GT-I9500 variant. Its not rooted. I have been using it since I bought it a year ago, with no problems. Since yesterday my Gmail, Play Store, Hangouts are not working and it always give "No Connection" error. I tried clearing up the cache, clearing up the data of Google Play Store and Google Play Services as many other forums and threads have advised, but it's not working. I also tried the factory reset, and it went crazier as I wasn't able to sign in my Google Account in the first place. After trying again and again and again it miraculously signed in, but I still cannot access Google's other apps. I thought somehow the host file can be responsible for it but I don't know how it could be or how to fix it, if it is the culprit. I will be grateful to you guys if you can help out here
Thanks
Click to expand...
Click to collapse
I have the same issue on a GT-I9505 since tuesday 27/05, reseting the phone makes things work for about 15 minutes, then they all stop working.
I am going to try to figure out if it was something that got installed in the last few days, if all fails I will try a factory reset and later a new ROM.

[Q] My phone keep redownload deleted apps!! Help!!

Hi, my phone is driving me crazy and i regretted moving to android from iOS. Here's my problem , after i accidentally remove google account from my phone and after i re-added my google account back to the phone , my phone keep redownload deleted apps . I tried to disable google sync like google drive and data and samsung backup and even disabled backup on my phone but its still not working. I can't find anyone who have the same problem on the internet. I also tried to go play store but i can't find anythings thats related to the problem . Can anyone help me with my problem. Im getting frustrated here, i deleted the deleted apps 5 times but after i deleted it , my phone keep redownload it back from play store. Is this a new malware ? Thanks!
Im using Samsung S4 i9500 and I'm running latest firmware android kit lat 4.4.2 and no root.
brianjys said:
Hi, my phone is driving me crazy and i regretted moving to android from iOS. Here's my problem , after i accidentally remove google account from my phone and after i re-added my google account back to the phone , my phone keep redownload deleted apps . I tried to disable google sync like google drive and data and samsung backup and even disabled backup on my phone but its still not working. I can't find anyone who have the same problem on the internet. I also tried to go play store but i can't find anythings thats related to the problem . Can anyone help me with my problem. Im getting frustrated here, i deleted the deleted apps 5 times but after i deleted it , my phone keep redownload it back from play store. Is this a new malware ? Thanks!
Im using Samsung S4 i9500 and I'm running latest firmware android kit lat 4.4.2 and no root.
Click to expand...
Click to collapse
Hmm. When you first add your account, it asks if you want to keep the phone backed up. Don't check that off. You'll still be able to sync all your contacts and photos, stuff like that. Do this while on data, then go into the Play Store and go to it's settings and disable the auto-update over wifi. This should stop this behavior. I've never seen them re-install after uninstalling them though. That is odd. But it's not malware. Just aggressively trying to "help".

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