[Q] S3 Displays "unknown" when saved contact is calling - Galaxy S III Q&A, Help & Troubleshooting

It seems to happen randomly, sometimes it will display the saved contact info for the incoming call. Sometimes it will not though. It displays "Unknown caller", when I know that this person is in my contacts. Has anyone else had this trouble?

Don't you have two contact records with the same phone number? It can cause an Unknown phonecall.
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I was gonna say that. When I imported my contacts it linked a lot of them for me. Some incorrectly, and some had the same number in twice.
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So which of the linked contacts are safe to delete? I have "Mobile life contacts", Google and Facebook on some of the contacts.
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I'd keep the google one.
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Related

Libroid from in coming call amt text issues.

Is anyone having problem with libroid not showing contact from incoming call? However instead just show number. I am having problem not knowing who is calling and sending me text.
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Are your contacts on your phone?
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Yes it is. However it shows up the same number but dosen't show picture or name.
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Problem with the phone app

Hi guys... I have a problem and I hope you can help me.
When I do some calls. The phone just goes finish. A message appears and says that the android.phone has stopped.
I'm just root, I use the stock rom and I use Go Launcher
Help me please....
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have you been flashing custom Roms/restoring data with tb? I suggest clearing data of the phone.apk 1st, and see if this sorts the problem
I clear the data but the message still appearing. " the process com.android.phone has stopped"
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...are you on stock or custom Rom?
I'm stock room. I just root the phone and use Go Launcher
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you can try a factory reset but be aware you will lose your data doing this so backup first
If I do a factory reset Is it ok if I make a backup or not ?
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A factory restore is the only one solution??. Help me please.....
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I'm having the same problem, but only when calling or receiving from one number in my contacts. Sometimes the call completes but with the error on the screen and a circle instead of network in the notification bar. The number never shows in call log either even though I've had a conversation or missed call.
The contact is on tesco mobile in the UK, I am on giffgaff. Both are through the O2 network.
I never have this problem with any other contacts.
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Could the problem be the contacts.???. I have this problem with a contact. So I erase that name from my contacts. Then when I call the number again it goes well. Maybe there is a problem with contacts and phone ???. I really dont know.
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Contacts not opening

I have the galaxy S2 but, it's the SCH-R760. What happens is when I tap the contacts app my screen goes black, then pops up the message android process acore has stopped working. My phone is rooted. It's been rooted for a few months now, and this issue just started last week. Anybody have any ideas on the problem, and a fix?
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Did you flash a ROM? Or tried flashing one and coming back to stock?
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I have not flashed since there is no recovery that I can find for my phone. So I wouldn't know how without that.
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I had skype installed, and once I removed it my contacts work again. Why would skype cause that problem?
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Stricken66 said:
I had skype installed, and once I removed it my contacts work again. Why would skype cause that problem?
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Click to expand...
Click to collapse
As Skype does request to access your contact list it is proably related to that.
You might have to try setting your contacts as a default.
I noticed in the past that sometimes it would ask me if I wanted to call contacts using Skype or Phone so my assumption is that somthing with the defaults is causing it to check Skype but it is also causing it to crash
So you're guess is the default contact app got changed to skype right? That makes sense. Whenever I dailed out it asked if I wanted to use skype or the dailer. Thanks
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This happened to me once. I had no choice but to delete contacts data from settings and then restore from old backups....
Everything was OK then.
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I've deleted skype and all us right in the world again.
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Call reject list.

Here is my issue. I added someone to my reject call list. Few weeks later I removed that contact. I can get texts and phone them. But Every time they call me the phone sends them to voice mail still.
I have deleted the contact removed the Google contact as well. Rebooted and added the contact back in. Same results.
I am using fj ics rom
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Did you make sure to remove them from the call reject list on your phone?
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Sorry I didn't state that clearly in my post. Yes after a couple weeks I removed the person from the reject list.
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You could wipe all caches from recovery...
That should clear any rogue data being used by applications...and may fix the issue....g
That was it. Fixed. Thanks.
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tagmwar said:
That was it. Fixed. Thanks.
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Click to expand...
Click to collapse
Always welcome....g

Connect call time?

Has anyone else noticed or experienced unusually long call connect time? No matter what method I use to place a call (swipe, enter number directly, ect...) it takes 15-20 seconds before I can hear the phine start ringing. I'm on mj4 stock rooted with mj4 baseband. Any input is appreciated.
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Bump. Anyone had this issue? Mine is continuous.
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Do you use Google voice and merged your number? This issue happens to me when my Google voice and Sprint number is linked. It also happens for incoming calls too, where when I pick up on the first ring, the caller says they waited 6 rings or more. I temporarily unlinked my numbers, and got instant results
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yes, I use Google. Thanks for the head up, I'll try unlinking
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chaosacolyte said:
Do you use Google voice and merged your number? This issue happens to me when my Google voice and Sprint number is linked. It also happens for incoming calls too, where when I pick up on the first ring, the caller says they waited 6 rings or more. I temporarily unlinked my numbers, and got instant results
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Click to expand...
Click to collapse
same here, i unlinked my numbers, and no more long wait to connect a call.
Thanks guys. I unlinked Google voice and installed Sprint vvm, calls are instant now.
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