Hey all I was wondering if anyone could help me with my HTC Amaze. It stopped turning on maybe a month ago. I was sleeping and forgot to charge the phone so I woke up in the morning and put it on the charger and went back to sleep. When I woke up again there wasn't an LED light or anything. Eventually after messing around with it for a while the orange light would turn on for maybe 10 seconds then it would turn off and the phone would vibrate for a while and turn off too. I went on eBay and bought a new battery that came with an outlet charger. Waited a while then it finally came I charged the original battery as well as the new one. The phone still won't turn on, but now the orange LED light will stay on and after a while the green light will come on. I'm not tech savvy so I never rooted or unlocked my phone or whatnot I've just been using it normally since I've gotten it. I tried to make a claim from Asurion but they won't cover it without the deductible so I thought I'd try here before I just gave up and got a new one. If anyone can help please me please help. =)
There have been some posts of battery issues. Have you tried a different battery?
yep . i tried to charge the battery on the adapter and use the origional/new battery with no luck. :crying:
If it goes green, the battery says full charged, you're not telling us something.
Dark Nightmare said:
If it goes green, the battery says full charged, you're not telling us something.
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Before when it first wouldn't turn on, when i tried to charge it, the orange light would come on for 10 seconds before turning off and vibrating periodically. Now the phone will act like it's charging (staying orange for a long time then turning green). But when I wait until it's green and try and turn it on no avail.
gooseprince7 said:
Before when it first wouldn't turn on, when i tried to charge it, the orange light would come on for 10 seconds before turning off and vibrating periodically. Now the phone will act like it's charging (staying orange for a long time then turning green). But when I wait until it's green and try and turn it on no avail.
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Did it fall down by chance?
Dark Nightmare said:
Did it fall down by chance?
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yea once but that was like 2 weeks ago before this started to happen. do u think it would be the digitizer or a part inside the phone ?
gooseprince7 said:
yea once but that was like 2 weeks ago before this started to happen. do u think it would be the digitizer or a part inside the phone ?
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Something could've gotten loose and normal shaking in the weeks to follow probably finished the job getting it undone. Did you call your carrier or HTC about it?
Just tell them it randomly shut down after the ICS update and then eventually it stopped coming on or something, yes I know that's lying, but I don't think hardware is usually covered under warranty, unless it was faulty from the get go.
try removing the back cover and pressing the power button. the button on my back cover doesn't work as well as it used to, it'll power the screen on when it feels like it....must've come loose.
Check out this thread: http://forum.xda-developers.com/showthread.php?t=1759925
-Also, did you buy the phone new? And you said you didn't root/unlock? If you bought it used the person before you may have installed a custom recovery.
very weird i agree just call htc and say you phone got messed up doe to the ics ota update im sure they will replace it :laugh:
Related
I woke up this morning, and my phone wasn't turning on. I thought it was dead and I put it to charge. I notice that the red light comes on for like 3 seconds then it goes off, I thought it was the cable so i used a diferent one, but still the same thing. I can turn on the phone for 30 seconds then it turns off again by it self. Now I dont know if I should take it to sprint (because I got Insurance) because my phone is rooted and I'm affaid they would say that happend because the root. what can i do?
iamlex said:
I woke up this morning, and my phone wasn't turning on. I thought it was dead and I put it to charge. I notice that the red light comes on for like 3 seconds then it goes off, I thought it was the cable so i used a diferent one, but still the same thing. I can turn on the phone for 30 seconds then it turns off again by it self. Now I dont know if I should take it to sprint (because I got Insurance) because my phone is rooted and I'm affaid they would say that happend because the root. what can i do?
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I had the same thing LOL. When its turned off, and you charge it, the led blinks a few times right? Just keep it on the charger, it is charging. It just goes into some special mode when turned off and charging. Idk what that mode is called, but I read something about it on xda . I was concerned about that when I had it too, but I just kept it on the charger and after some time it works again (not one minute though). To get out of the mode: remove and instert battery.
Sent from my HTC EVO 3D X515m using xda premium
I guess it was super dead that the light wasnt coming on when charging , THANKS! After a few minutes (10) charging with out the light, the phone came on by itself!
iamlex said:
I guess it was super dead that the light wasnt coming on when charging , THANKS! After a few minutes (10) charging with out the light, the phone came on by itself!
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I already thought so, but with me it didn't boot by itself, I had to do that manually :S. I'm glad for you it works again though
My Rezound is broken
I unlocked and de-sensed it, but that was when the unlock first came out and it's been working fine since, so I don't thing that's the problem.
The phone won't come on, and when I plug it in the charge light doesn't even come on. If I leave it plugged in, then take the battery out and put it back in the charge light comes on for a few seconds, then turns off.
I was at a new years party the night before and I may have laid down on top of it while it was in my pocket, but the water sensors are fine, and I don't remember it ever getting wet.
I notice there are a lot of connections between the phone and the back cover. Is it possible that something could be bent and these connections aren't being made, so the phone refuses to do anything? I tried putting wires across them where they would normally be connected, but it didn't seem to help.
So what do you guys think? Is there something else I can try? I guess if it's totally broken then they can't tell that it's unlocked, so I could try getting a replacement :/
First off, I wouldn't have put any wire across any of the antenna leads like that. Second, if the phone is not coming on with the cover off then you may have another problem. The phone should turn on without the cover. You just wouldn't have signal.
My opinion, try another batter if you know anyone who has one. Or maybe go to your VZW store and see if they will let you use one of theirs. If the battery/phone is too hot the LED will blink orange, once it is cool enough, or full enough to turn on/charge again it will become solid. The fact you get an indication when there is no battery leads me to believe there may be a problem with the battery itself.
with the phone off, pull the battery for several minutes. Then put it back in and plug it in to the charger. Do not try and turn the phone on. If the charge light comes on and stays on, just let it charge for a few hours until it turns green.
I've read of rezounds dying from the battery going completely out. Screws it up somehow. Verizon also has thunderbolt external chargers for 5 bucks. You could use that to charge the battery (it fits), then try and turn it on. If it still won't turn on after charging, put the battery in and try and boot into the bootloader menu (power on and vol down at the same time), from there you can restore your nandroid or flash another ROM if it will boot to it.
I tried leaving the battery out for a few minutes, and then for the rest of the day. No dice in either case. I'll try to get an external charger tomorrow :/
Thanks for the ideas, I'll let you know how it goes.
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
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After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
flie4wtguy said:
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
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Click to collapse
Yeah, it still works just fine. I turned it off just now and then plugged it in to check and the charging light came on immediately.
Maybe the battery is faulty or you got a thunderbolt battery by mistake and the phone is confused? Otherwise I have no clue why that would happen :/
I have them same problem. My phone is completely dead, won't turn on and a orange light comes on for 3 seconds and goes away and nothing happens. What do I need to do?
Sounds like your battery died. Pull the battery and let it sit for a few, then try to boot it back up and plug it in immediately.
I was reading a thread about this last night on RootzWiki. Dude did a lot of testing, came to find out it was ClockWorkMOD keeping a completely dead battery from charging at all. Is that the recovery you have? If so, I would put AmonRa on, try that.
Agreed, almost definitely a dead battery. You can try this:
1) Take out the battery and put it back in
2) Hold down power and volume down to enter the bootloader
3) Immediately plug the phone in and leave it there for 10 minutes or so
4) Reboot the phone now that you have enough power to make it through booting
This should work as long as your battery is completely dead.
My suggestion for the future though is to buy an external charger and a second battery. That's what I did, and now any time I accidentally let my battery die I just swap it out and I'm good to go at 100% while the other one recharges. Also an external charger is the easiest way to fix this if your battery is too dead for the above method.
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
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Click to collapse
Also, remember that if you are using Clockwork Recovery for some reason that makes the phone not charge when its powered down. I had the similar issue where i couldnt get it to charge or come on at all, i put in a battery from my TBolt and it turned right on, switched Recovery to Amon Ra (Blue one, not the Red one) and from there it charged no problem!
worked...
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
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Click to collapse
this worked for me! thank you!! also to come to think of it, the problem happened after installing clockworkmod recovery. so there certainly seems to be a connection
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
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This absolutely helped me! I'm really liking this Rezound I picked up but the damn thing is also just very temperamental in general. Still a fantastic underrated device overall though.
My wifes d2g did that once. I ended up taking an old charger, stripping the ends off and taping it to the contacts on the battery for 30 minutes. It charged it up and after that it would charge thru the phone again. A lot cheaper than a new battery.
Sent from my ADR6425LVW using xda app-developers app
I woke up this morning, phone worked fine. Used it throughout the day, and then come about an hour ago, the screen will not turn on, nor respond to being plugged into the charger, whether USB through the PC or wall charger.
I know my battery was rather high, so it isn't dead. I had a friend call me and she informed me that my phone rang normally, then went to voicemail, but my phone didn't ring, nor vibrate, nor even light up. I can't tell if it's stuck locked or if the battery got knocked loose somehow or something else internal.
I haven't dropped it, there's no water damage, nothing of note that I'd think would cause this.
Is there any further troubleshooting one could suggest I do before I crack and get it replaced through ATT?
WTFsandwich said:
I woke up this morning, phone worked fine. Used it throughout the day, and then come about an hour ago, the screen will not turn on, nor respond to being plugged into the charger, whether USB through the PC or wall charger.
I know my battery was rather high, so it isn't dead. I had a friend call me and she informed me that my phone rang normally, then went to voicemail, but my phone didn't ring, nor vibrate, nor even light up. I can't tell if it's stuck locked or if the battery got knocked loose somehow or something else internal.
I haven't dropped it, there's no water damage, nothing of note that I'd think would cause this.
Is there any further troubleshooting one could suggest I do before I crack and get it replaced through ATT?
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Sounds like BSoD (black screen of death). Try holding power button down for 15 seconds, release, and repeat.
Sent from my Optimus G using Tapatalk 2
dandrumheller said:
Sounds like BSoD (black screen of death). Try holding power button down for 15 seconds, release, and repeat.
Sent from my Optimus G using Tapatalk 2
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That just happened to me this morning. I was at 90% the screen shut off and no response since. I tried the power button for 15 seconds then again nothing. So I proceeded to take the back cover off and do a battery pull still nothing. Any help would be great this is my only device and warranty department is not an option.
I had a similar issue after using a wonky charger. It bricked the phone. But sending it in to LG was no problem, and after a week without it, I get it back tomorrow.
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
DCoop said:
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
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I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
chemjb said:
I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
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Click to collapse
Curious, but were you S-off, and if so, did you use Dirty Racun?
Also, did you have any luck resurrecting your phone?
Sent from my EVO using xda premium
I also had my evo lte just die. I'm in the process of mailing it out to HTC. I was completely stock no root. It just never powered back on after it charged over night
Sent from my SPH-L900 using xda app-developers app
FinZ28 said:
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
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Click to collapse
Nothing lights up, that's why I described it as being dead. I'm not a novice with these phones as far as rooting and installing ROMs etc. One item I left out last night is that in the last few weeks I've had to "move" the micro usb connector around to get the charge light to come on. It would always light up and charge but had probably gotten worse, not better. Also I have my Evo4G (which I just activated so I have a phone) and with this charge cord I also have to move it around to get it to activate the charging light. I'm going to buy a fresh micro usb cord this morning in the hope that the new cord will make a difference.
I'm really not optimistic that a new cord will change anything. I declined to buy the insurance for the phone when I got it in Dec. I;ve had bad experiences with Sprint and their cost to repair the Evo4G even with the insurance. I think I'm going to install Unix on my netbook again and try the procedure that Dirty Racun walked me through when the phone "bricked" last Dec. They brought it back to life for me although this time I'm afraid it has something to do with the usb port causing the phone to shut off and die. As I said last night, the phone was charged to 95% when the call came in and I picked the phone up and it suddenly went black.
I love this phone and having to go back to the Evo4G is a real step backwards, plus I've got lots of data on the internal SD card of the LTE that I need. I'm in pulling my hair out mode now....thanks for the suggestions, if anyone thinks of anything else please let me know.
DC
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
s0calstate0fmind said:
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
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Click to collapse
That's interesting, my battery has been excellent. I do remember a few weeks ago it getting really hot while charging but it's been fine ever since. I've got the phone apart now. I needed to replace the glass screen and bought, what I thought, were replacement parts for the lcd-glass screen. I've just found out from a video that the lcd and glass screen come together as one part. I don't know if I can take the broken one off and install the new glass screen or if I have to buy the lcd and glass. I'm ticked off because the ebay seller claimed this is all I needed to replace a cracked screen OR an unresponsive LCD touchscreen. I'm glad I didn't pay much for the glass.
Thanks for the info about replacing the battery.
DC
Update: I talked with a Sprint rep at a corporate store yesterday and he told me to bring the LTE in and he was certain HTC would fix/replace it under the 12 month warranty as long as there was no physical damage "not turning on could be blamed for". I told him damage didn't cause it to suddenly go black while plugged in at 95% charge when a call came in.
I'll have to replace my screen before taking it in although the truth is my screen had a crack in it for 2 months before this happened and had nothing to do with the phone bricking itself suddenly.
Any updates?
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
joshdv said:
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
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Click to collapse
Thanks alot for the suggestions, I'll give them a try when I buy a new screen/lcd etc. and install it. Going back to my once loved Evo4G is such a step backwards I can't explain it.
lg e970 battery does not charge. when plugged into charger, few things happen
1. power button light blinks and then screen comes on(blank) and light stops blinking.
2. when power button is pressed once, black and white battery charging indicator shows for a few seconds and then screen goes blank, power button light starts blinking again. this loops.
3. when power button is pressed for a longer time, lg logo shows for a second and then screen goes blank again.
4. all this while the phone heats up rapidly, especially the screen and battery connector.
please help:crying:
ajaybala said:
lg e970 battery does not charge. when plugged into charger, few things happen
1. power button light blinks and then screen comes on(blank) and light stops blinking.
2. when power button is pressed once, black and white battery charging indicator shows for a few seconds and then screen goes blank, power button light starts blinking again. this loops.
3. when power button is pressed for a longer time, lg logo shows for a second and then screen goes blank again.
4. all this while the phone heats up rapidly, especially the screen and battery connector.
please help:crying:
Click to expand...
Click to collapse
This exact thing happened to me about a month ago. Whats happening is your battery is basically dead/at 0% or 1%. When you try and charge it the phone gets hot so it's not gonna charge.
What i did was literally put the phone on ice. You gotta get a bowl big enough to put a bunch of ice in, then put some kind of layer over that. Like a bag or foil. Something to keep your phone from getting wet. Now sit your phone on top of the ice and plug it into the charger. The phone is gonna slow charge and it'll take a couple hours to charge 4 or 5%. Wait 3 hours while keeping it on ice/charging it. Then take it off the charger and it should turn on. Now put it back on the charger and it'll charge normally. Idk how much of this made sense to you, but this worked for me after trying many other things.
Thank you so much. you have helped revive a dead phone. I followed your instructions to the letter and after three and a half hours found the phone to have charged to 60%.
The ice really worked. The heat wasn't allowing it to charge.
Sent from my E7 using XDA Premium 4 mobile app
ajaybala said:
Thank you so much. you have helped revive a dead phone. I followed your instructions to the letter and after three and a half hours found the phone to have charged to 60%.
The ice really worked. The heat wasn't allowing it to charge.
Sent from my E7 using XDA Premium 4 mobile app
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Click to collapse
I'm glad yours worked out but my case is a little different. One night I was playing games for hours and hours and while I had the charger connected so it wont die on me and when I started to notice that it's getting pretty hot, I put it down and its still charging and let it charge overnight. When I woke up the phone won't turn on anymore. When I hold the power for a long time it would start blinking but the screen won't turn on or anything and when I let go of the power button it will stop blinking, power + volume up or down combinations has not effect or whatsoever.
So I decided to connect it to my laptop thinking that maybe it got brick and I'll restore with LGNPST but it won't even recognize the phone, no matter what button combinations I make. So I was thinking maybe the battery was bad so I bought a new battery, removed the screws &cover but when I installed the new battery the damn thing still won't turn on. So now I'm thinking maybe it's the charging port, I have replaced the charging/mic module as well and went through all the trouble of disassembling the phone BUT IT STILL WON'T TURN ON!
I don't know if this method will work but it won't hurt I guess but considering I have replaced the battery already and the phone had already cooled-down since it's been days that I can't turn it on. ANYONE OUT THERE CAN SHED SOME LIGHT PLEASE!
farewell LOG
well for trying almost everything even to the point of replacing parts I guess it's time for me to say goodbye to my beloved LG Optimus G. It's sad coz this phone is pretty powerful and good looking too, I dont even think I've unlocked the full potential of this phone but it served pretty damn well and unfortunately I think it's out of warranty already since I've had it for almost 2 years now.
So Sayunara LGOG!
yhe2x said:
well for trying almost everything even to the point of replacing parts I guess it's time for me to say goodbye to my beloved LG Optimus G. It's sad coz this phone is pretty powerful and good looking too, I dont even think I've unlocked the full potential of this phone but it served pretty damn well and unfortunately I think it's out of warranty already since I've had it for almost 2 years now.
So Sayunara LGOG!
Click to expand...
Click to collapse
I could probably help with your problem too if it's not too late. This same thing happened to my mom's phone(She has the LG Optimus G as well) My first guess was to replace her motherboard. I ordered her another optimus g from EBay that had a cracked screen and cracked back for $40(make sure it's an unlocked phone). The internal hardware was all in working order. I simply replaced the motherboard in hers with the one from Ebay, and it worked. If you haven't gotten rid of the phone yet you could try this. I found a teardown guide on youtube that made it really easy to remember where to disconnect and reconnect everything to the motherboard. The only downside to this is it's basically a new phone and anything not stored on your sd card will be gone. It's like a factory reset.
hey mate, wow I didnt think anyone would reply to my post anymore.. thanks for replying, anyway no I havent gotten rid of it yet though I already got a Galaxy S5 if I can fix it soon I can still return the S5 coz right now I'm not happy with it coz of the locked bootloader.
I was actually thinking of doing that since I've already gone through all troubles of replacing the mic/charging port module so why not just continue experimenting on it. I will follow your advice but do you know anywhere or anyone else I can find just like the one you got?
Your advice is greatly appreciated, thanks