Hey!
I think my Prime is faulty. I can't load a large webpage without the browser crashing. I tested it with multiple browsers. When I leave an app and open another, you can vaguely see the previous app. The left side of the screen sometimes glitches, and I have a dead pixel. Wifi isn't great, but that's common, right? I also have random reboots. But here's the problem: I bought it in NYC, and I live in the Netherlands. Is there a way for me to send it back, preferably somewhere not too far away?
Thanks!
Ridder
The issues are normal. Pretty much everyone has them.
Be patient for ASUS (6 - 12 months by the looks of it) or sell the tablet.
benchmarks show that the 300 / 700 and several reports of other teg3 devices also say similar problems, bad IO. Nothing you can do.
leppie said:
The issues are normal. Pretty much everyone has them.
Be patient for ASUS (6 - 12 months by the looks of it) or sell the tablet.
Click to expand...
Click to collapse
I would say sell it while you can, guys over at ASUS seem awfully quiet about actual progress of fixing this mess, and that's usually bad news.
ridder215215 said:
Hey!
I think my Prime is faulty. I can't load a large webpage without the browser crashing. I tested it with multiple browsers. When I leave an app and open another, you can vaguely see the previous app. The left side of the screen sometimes glitches, and I have a dead pixel. Wifi isn't great, but that's common, right? I also have random reboots. But here's the problem: I bought it in NYC, and I live in the Netherlands. Is there a way for me to send it back, preferably somewhere not too far away?
Thanks!
Ridder
Click to expand...
Click to collapse
Get rid of it while you can !
Nvidia tegra 3 sucks
Inviato dal mio GT-I9100 con Tapatalk 2
I have an Asus prime and while the wifi range isn't quite as good as my laptop, it's still very livable and I don't have the browser crashing or screen glitching you described.
It sounds like there's a problem with yours. Contrary to what's been posted, we don't all have problems like this, the I/O should not be causing issues like that.
How long has it been since you bought your prime? Like a week or two, or several months?
Add me to the list of people who say sell it. Buy a Samsung or even apple. The original iPad is better than this.
sputnik767 said:
Add me to the list of people who say sell it. Buy a Samsung or even apple. The original iPad is better than this.
Click to expand...
Click to collapse
Yeah stop wasting your time trying to get this thing working and start enjoying a Tablet.
Get something else, personally I would go for an iPad 2/3 if customization or expansion does not worry you. After comparing various tablets, iPad owns them all in terms of smoothness and performance experience.
If you need an SD card reader or keyboards then are attachments to iPad. It may not be as integrated but hey
I hope you don't think that I am an Apple fanboy or that I am trolling or starting a flame war. I am not, this is my personal comment after having tried a lot of them.
If I was buying a phone I would go Android all they way. But with tablets it's still not mature enough.
Mine is scheduled to go up on eBay tomorrow night. I am done with it. Most disappointing tech device that I have ever owned. I am choosing my Xoom Wifi and Samsung Galaxy Tab 2 7.0 over the prime
Sent from my Samsung Galaxy Tab 2 7.0 using Tapatalk 2
ridder215215 said:
Hey!
I think my Prime is faulty. I can't load a large webpage without the browser crashing. I tested it with multiple browsers. When I leave an app and open another, you can vaguely see the previous app. The left side of the screen sometimes glitches, and I have a dead pixel. Wifi isn't great, but that's common, right? I also have random reboots. But here's the problem: I bought it in NYC, and I live in the Netherlands. Is there a way for me to send it back, preferably somewhere not too far away?
Thanks!
Ridder
Click to expand...
Click to collapse
The TF101 has an international warranty and can be returned to be replaced in other countries by sending it direct to an asus service centre. I returned mine this way. It is better than nothing but they should repair it. Guessing it is the same for the prime which is eventually what they replaced mine with after the second RMA and lots of letters and correspondence. Generally their customer service is lacking. G ood luck
Unlock, root, and flash wookie 2.1. Changed my life.
ridder215215 said:
Hey!
I think my Prime is faulty. I can't load a large webpage without the browser crashing. I tested it with multiple browsers. When I leave an app and open another, you can vaguely see the previous app. The left side of the screen sometimes glitches, and I have a dead pixel. Wifi isn't great, but that's common, right? I also have random reboots. But here's the problem: I bought it in NYC, and I live in the Netherlands. Is there a way for me to send it back, preferably somewhere not too far away?
Thanks!
Ridder
Click to expand...
Click to collapse
have you contacted Asus support and discussed it with them?
I know that they are unlikely to suggest buying an Ipad (as some on here feel they need to suggest) but you might find that they would arrange to send it to the Europe repair centre for repair as this does not sound like a typical TFP fault.
Return it via RMA and ask for a refund and purchase, I hate to say it a iPAD 3 and all of your issues will go away like mine did and I have no regrets.
Related
Anyone know what the return policy for gamestop is? Tablet purchased on friday, opened today (Sunday). Experiencing horrible bugs and overall unhappy with the device ... at this point I would prefer a full refund. Much rather wait for the "nexus tablet" which will most likely beat this tablet in every way possible both hardware and software wise.
Exchange only.
Sent from my Transformer Prime TF201 using xda premium
As far as I know, if you open it you're not getting a refund.
Exchange only IMO is stupid. Its a faulty product in my eyes , and no exchange will fix it. How else would u know this without opening it
Throw it on craigslist, you will get atleast full money back and maybe even a profit.
Sent from my Galaxy S2
Put it on eBay or CL. What you're considering faulty others seem fine with.
I wonder if i can melt the plastic wrap back on... technically it was already opened when they installed stuff on it in store ...
chris61292 said:
Anyone know what the return policy for gamestop is? Tablet purchased on friday, opened today (Sunday). Experiencing horrible bugs and overall unhappy with the device ... at this point I would prefer a full refund. Much rather wait for the "nexus tablet" which will most likely beat this tablet in every way possible both hardware and software wise.
Click to expand...
Click to collapse
I just got home with my ATP/dock and turned it on to make some video's to upload to youtube and post here. I installed the update.
With over half a battery charge left it restarted out of nowhere. I said uhhhh ok. Then I started to play Riptide GP and it stutters every now and then for about 2 to 3 seconds....WTF. I'm currently on hold with the manager who is pissed off at me, trying to see what he can do about a refund. I've only had this thing for about an hour.
Is anyone else experiencing stuttering in Riptide GP and random restarts?
skygunner27 said:
I just got home with my ATP/dock and turned it on to make some video's to upload to youtube and post here. I installed the update.
With over half a battery charge left it restarted out of nowhere. I said uhhhh ok. Then I started to play Riptide GP and it stutters every now and then for about 2 to 3 seconds....WTF. I'm currently on hold with the manager who is pissed off at me, trying to see what he can do about a refund. I've only had this thing for about an hour.
Is anyone else experiencing stuttering in Riptide GP and random restarts?
Click to expand...
Click to collapse
If you can get a refund let me know, so i have some leverage to return this POS
Wifi problems, light leaking, freezes ... etc
It took me less than five seconds to find the Gamestop return policy on their web site, so why are you asking this question? Do you want someone to make it all better?
Bye.
chris61292 said:
If you can get a refund let me know, so i have some leverage to return this POS
Wifi problems, light leaking, freezes ... etc
Click to expand...
Click to collapse
The manager said the best he could do is give me a call tomorrow. I'm about to leave to go to the store and get my money back. Hopefully someone will post some good advice soon to fix the problems I'm having. Aesthetically my unit is perfect
Sent from my iPad 2
skygunner27 said:
The manager said the best he could do is give me a call tomorrow. I'm about to leave to go to the store and get my money back. Hopefully someone will post some good advice soon to fix the problems I'm having. Aesthetically my unit is perfect
Sent from my iPad 2
Click to expand...
Click to collapse
What problems are you having? I haven't got my prime in yet, but I had an original transformer and a xoom so pretty comfortable with honeycomb, I might be able to help you out.
Sent from my Galaxy S2
skygunner27 said:
I just got home with my ATP/dock and turned it on to make some video's to upload to youtube and post here. I installed the update.
With over half a battery charge left it restarted out of nowhere. I said uhhhh ok. Then I started to play Riptide GP and it stutters every now and then for about 2 to 3 seconds....WTF. I'm currently on hold with the manager who is pissed off at me, trying to see what he can do about a refund. I've only had this thing for about an hour.
Is anyone else experiencing stuttering in Riptide GP and random restarts?
Click to expand...
Click to collapse
You definitely have a dud. No random restarts, and riptide/shadowgun run great on mine. I would expect a new unit from them. Amazon didn't hesitate to set me up with a replacement order for my screen problems.
tbns said:
You definitely have a dud. No random restarts, and riptide/shadowgun run great on mine. I would expect a new unit from them. Amazon didn't hesitate to set me up with a replacement order for my screen problems.
Click to expand...
Click to collapse
Thanks I'm leaving now to try and return it. I opened the other 2 units that had their own defects so there's no other units available for exchange.
http://google.com/search?q=gamestop+return+policy
Yes, Gamestop doesn't have a refund policy per se. That said, its policy is geared to the items it sells, which are mostly software. Hardware is an exception. If you have a defective product and you return it within a few days, you have the right to an IMMEDIATE exchange. If they don't have stock on hand. You have the right to demand a refund.
There are two ways to do this. You can go back on their busiest returns day of the year (either tomorrow the 26th or the 2nd), and make a scene. Refuse to budge until you are satisfied.
If you aren't the confrontational type, which is totally understandable, then whip out your phone and get the whole interaction on video. Get the manager's name and his statement recorded. Make sure it's date stamped. Post it on Vimeo or Youtube. This will be your indelible proof of "a reasonable attempt to return a defective product," if it goes to arbitration. Next, contact your credit card company and dispute the charge. Then, go buy at some place else.
I do not recommend palming your problem child off on some other unwitting buyer. You already have your Xmas messed up. You don't want to ruin Xmas for somebody else. Bad karma and all that.
skygunner27 said:
Thanks I'm leaving now to try and return it. I opened the other 2 units that had their own defects so there's no other units available for exchange.
Click to expand...
Click to collapse
I think gamestop is closed today as it is Christmas, might wanna try to return it tomorrow.
Sent from my Galaxy S2
Thanks I'm going to give it a go. It's time to put on my game face
i'm exchanging mine after having lag with the keyboard, light bleed (on the boot screen, but not seen during normal use), and weird issues with the screen flickering and doing this shifting thing up and down. Yesterday, all of a sudden when I would press the shift key on the keyboard, I would hear a hissing noise out of the speaker. Happened three times. Since the store I purchased it from is almost 2 hours away, I am waiting for a call back from the manager to see if they can order me a replacement and have it shipped to the non-tablet Game top where I live.
ravizzle said:
I think gamestop is closed today as it is Christmas, might wanna try to return it tomorrow.
Sent from my Galaxy S2
Click to expand...
Click to collapse
The manager opened for 4 hours today to catch up on inventory and to hand out prime reserves. I was able to return it.
skygunner27 said:
The manager opened for 4 hours today to catch up on inventory and to hand out prime reserves. I was able to return it.
Click to expand...
Click to collapse
Well congrats and I hope you have fun with your iPad 2. Have a great life!
I like the TF201 because I want a tablet with a docking keyboard AND because its thin, light and has excellent battery.
Here are my questions:
1. Is there any other tablet with a good keyboard dock? I dont want bluetooth ones that drain the battery.
2. There has been news about the aluminum back causing WiFi issues. Is this true? (I dont care about GPS).
Please answer these questions and I think I would know whether to buy the tablet or not. The news about all the issues is a little scary and mixed reviews dont help. So I need to hear from real users and get some opinions.
I have the regular Transformer (not Prime) and it is pretty much identical in form factor.
I love mine, but my Prime is at the local UPS and will be delivered tomorrow. I'm giving my original Transformer to my wife, but am very reluctant to part with it before my keyboard comes in. I've gotten spoiled.
So if the form factor is what you're primarily interested in, you can save $100 or so by going with the OG Transformer. The only real difference is the Prime is a Tegra 3 SoC (4 cores +1) and the OG is a Tegra 2 (2 cores).
Buy PRIME!! Tegra 3 >> Tegra 2 for only 100$!
Sent from my GT-I9100 using XDA App
MemoryController said:
Buy PRIME!! Tegra 3 >> Tegra 2 for only 100$!
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
And roll the dice on quality control issues.
I'm not telling him NOT to do it, but I am advising him to make an informed decision. Buying a Prime 4 months from now, after the GPS and WiFi issues have been resolved (now that we know to curse the pogo pins) would be a much smarter move. Especially if he has someone to bequeath the OG Transformer to.
Or w8 for 2 months ans buy whatever awesome 4core comes out!
Sent from my GT-I9100 using XDA App
jashsoft said:
I like the TF201 because I want a tablet with a docking keyboard AND because its thin, light and has excellent battery.
Here are my questions:
1. Is there any other tablet with a good keyboard dock? I dont want bluetooth ones that drain the battery.
2. There has been news about the aluminum back causing WiFi issues. Is this true? (I dont care about GPS).
Please answer these questions and I think I would know whether to buy the tablet or not. The news about all the issues is a little scary and mixed reviews dont help. So I need to hear from real users and get some opinions.
Click to expand...
Click to collapse
You'll mostly hear the bad stuff on here, not many people post when things are good, and mostly from early batches.
No issues with mine (UK) other than rubbish GPS.
Wifi solid. Screen perfect. Browser fine. ICS lovely and smooth.
BUY. IT. NOW!
+1 ^ btw anyone knows of a site with low price? Wanna get this this thing
Sent from my GT-I9100 using XDA App
WAIT!!
I can only tell you that I am waiting until more of the bugs are worked out, and only if then, will I consider repurchasing the TF201.
It appears from this forum that Asus is already shipping the 3rd revision of this product and still has issues. My wife ordered mine for Christmas and it didn't arrive until after the new year. I couldn't wait to receive it and was frustrated that others were receiving theirs while I was still waiting. When I finally received it, I thought I lucked out receiving the 2nd HW revision, however I was disappionted with wifi performance and the browser kept locking up. I tried contacting Asus support but could not get a response. How Asus handled the GPS issue by repackaging the product without GPS support gave me concern that they would handle other issues in a similar manner, such as low wifi performance. I ended up returning the TF201 while I still could as that path was easier than trying to escalate my issues at Asus and potentially never have my issues fixed.
Even with these problems, I am continuing to monitor this board in hopes that the situation improves, Asus fixes the issues, and puts in a support system. Currently all support seems to be handled by one marketing manager who is making posts on this board. If the TF201 issues can be resovled, the product has the potential of being a great tablet. Sooner or later I will either repurchase the TF201 or purchase something else that comes along.
I hope this was helpful.
Good Luck
I am on the same boat as you guys, been monitoring this forum for several months and just waiting for the right time to get the Prime, i wont be staying in the US long enought to get the T700 nor the Lenovo/Acer tablet unless they will start selling in early March..
As far as I know there is no other tablet that has the nice matching dock like this(other than the original transformer).
I would buy one when you can find it at a local Best Buy or somewhere with a similar return policy. Try it out for a day and return it if you don't like it. I promise if you get one without problems you will love it.
I use my dock maybe 10% of the time and usually it's just as a portable battery charger. I thought I would use it all the time but have found I enjoy sitting on the couch with the tablet alone in a nice case. I am glad I got the dock but the more I use the tablet the more I realize I would probably still be happy without it. I had to buy 4 Primes to get a good one, they all had screen issues (not screen bleed but other issues). So the fact I don't use the dock too much will probably influence my next tablet purchase....it most likely won't be an ASUS. I have had good luck with Samsung and HTC phones so I will look there first. Having said that, it is the best tablet available right now if you get a good one.
Yep. . . follow the thread on the GPS Contact issues. This POGO connector issue is, imho, a design problem that is going to make it possible/likely that GPS and WIFI will be troublesome. These connectors make it easy for movement, corrosion, etc. to create new problems at random times.
I sold my Galaxy Tab 10.1 so I could purchase the TP but about to return it for the following reasons:
1. Wifi/GPS/Bluetooth issues. A quick search will tell you all you need about this.
2. Screen issues - I have backlight bleeding and several stuck pixels. Doesn't seem uncommon for this device and didn't experience this at all on my GTab. Also, I prefer the more vibrant screen on the GTab.
3. Only one speaker. This is a usability issue for me where you have to adjust your grip on the tab in order to not affect the sound level/quality.
For me, these combined are deal breakers. If none of these bother you, then I'd say buy it because aside from the issues I mentioned, its a well constructed tablet that has amazing performance (Tegra3 and ICS are killer) and has all the inputs you'll need.
I'll drop in and say.. go for it. I haven't had any huge issues with my [CG] Prime. I suppose I got lucky with the all the quality control issues (it arrived about a week ago [via Amazon], I'd guess my unit is byond the first batch and Asus has started to address the issues). I just got my [CG] dock yesterday [via TigerDirect], and I love having both.
logan2k said:
I sold my Galaxy Tab 10.1 so I could purchase the TP but about to return it for the following reasons:
1. Wifi/GPS/Bluetooth issues. A quick search will tell you all you need about this.
2. Screen issues - I have backlight bleeding and several stuck pixels. Doesn't seem uncommon for this device and didn't experience this at all on my GTab. Also, I prefer the more vibrant screen on the GTab.
3. Only one speaker. This is a usability issue for me where you have to adjust your grip on the tab in order to not affect the sound level/quality.
For me, these combined are deal breakers. If none of these bother you, then I'd say buy it because aside from the issues I mentioned, its a well constructed tablet that has amazing performance (Tegra3 and ICS are killer) and has all the inputs you'll need.
Click to expand...
Click to collapse
Ok, here I go....
1. Wifi/GPS/BT issues: Wifi/BT is currently being fixed.
http://forum.xda-developers.com/showthread.php?t=1443868
Gary key(Asus Rep) informed us that there are 2 different solutions being worked on and would be early Feb for a fix. Most likely through firmware update. GPS works! Searching will lead you to of course more negetive posts then positives. People seek answers to there issues! So finding posts like... I love my Prime woo hoo! is harder to come by because people don't generally posts Positive things.
2. Screen issues: All tablets are victums to this. It's not just the Prime. I had a SGT 10.1 that I returned for the Prime. It had Screen bleeding and stuck pixels!
3. Only one Speaker: wrong there is 2 speakers and they are stereo speakers. Actually much louder and more vibrent then the origenal Transformer.
If you take the time to read and search for answers. You will often find that it isn't that big of an issue. More people are satisfied with their Primes. Go ahead and return your prime. I'm sure you'll regreat it down the line. If not good for you.
jjdevega said:
Ok, here I go....
1. Wifi/GPS/BT issues: Wifi/BT is currently being fixed.
http://forum.xda-developers.com/showthread.php?t=1443868
Gary key(Asus Rep) informed us that there are 2 different solutions being worked on and would be early Feb for a fix. Most likely through firmware update. GPS works! Searching will lead you to of course more negetive posts then positives. People seek answers to there issues! So finding posts like... I love my Prime woo hoo! is harder to come by because people don't generally posts Positive things.
2. Screen issues: All tablets are victums to this. It's not just the Prime. I had a SGT 10.1 that I returned for the Prime. It had Screen bleeding and stuck pixels!
3. Only one Speaker: wrong there is 2 speakers and they are stereo speakers. Actually much louder and more vibrent then the origenal Transformer.
If you take the time to read and search for answers. You will often find that it isn't that big of an issue. More people are satisfied with their Primes. Go ahead and return your prime. I'm sure you'll regreat it down the line. If not good for you.
Click to expand...
Click to collapse
I'm well informed on this tablet and its issues and not really concerned whether or not others are satisfied with their device. My decision is based on how well the device works for me.
RE: #1 - I've been following that thread and not willing to gamble my $500 on an expected fix 'sometime in February'. No guarantee it will come in that timeframe, nor that it will fix it when it does come.
RE: #2 - I've read many more reports of screen issues on the TP than GT. Also, while I like the screen on the TP, I feel the GT has a better one.
RE: #3 - The TP has stereo speakers but only projects the audio from one side of the tablet. Put your hand in the wrong spot and you will find the audio quality degraded. Not the best design choice.
To the OP...as I've said before, this is a nice tablet. These issues were dealbreakers for me, but you need to decide for yourself.
@jjdevega - Enjoy your tablet and good luck with the Wifi.
Thanks a lot for all the replies. Here is what I can conclude.
1. Only the transformer and transformer prime have the keyboard dock and battery. No other tablet does this.
2. Issues are mixed. Some got lucky, some got the bad one.
Purchase dates from people would be helpful to track if issues are resolved in later units. If so, at what point in time.
------
V3ng said:
You'll mostly hear the bad stuff on here, not many people post when things are good, and mostly from early batches.
No issues with mine (UK) other than rubbish GPS.
Wifi solid. Screen perfect. Browser fine. ICS lovely and smooth.
BUY. IT. NOW!
Click to expand...
Click to collapse
Thats all I need! Thanks.
------
theeggman said:
I'll drop in and say.. go for it. I haven't had any huge issues with my [CG] Prime. I suppose I got lucky with the all the quality control issues (it arrived about a week ago [via Amazon], I'd guess my unit is byond the first batch and Asus has started to address the issues). I just got my [CG] dock yesterday [via TigerDirect], and I love having both.
Click to expand...
Click to collapse
Thanks. Looks like you have the latest revision and things seem to be fixed.
I bought mine few days ago and I feel like I have one of the newer revisions, I have no issues with anything. If you buy one now that you are sure of is unopened and new stock you will prolly be fine.
I just received my first TP today, and I should be getting my second sometime next week. No issues at all with my current one. I'm actually trading my 16GB Tab 10.1 and some cash for a second Prime to try Roms and whatnot once they start showing up.
I say go for it. If you don't like it, return it.
Buy it. If you like it, keep it. If you don't like it, return it.
It's really that simple.
I bought it. I like it. So I kept it
hairdewx said:
Buy it. If you like it, keep it. If you don't like it, return it.
It's really that simple.
I bought it. I like it. So I kept it
Click to expand...
Click to collapse
Yep, well put, that's how it works best.
Ok, so I bought my Prime on 2/27 from Best Buy. I was very lucky because you can't find these things anywhere where I live and they seem to be sold out online in a lot of places as well. I got even more lucky because it was the only one in stock and was an open box item, so I got it for $50 bucks less.
Issues:
Of course the WiFi seems pretty crap weak, but it works good enough in my house.
I have 1 dead pixel, not really noticeable but still bugs me because I know its there.
Slight bit of screen bleed, but this might be impossible to get away from...
I have until Monday (14 days) to decide if I want to return it or not. I really do like it a lot. I am just questioning whether the Tegra 3 will be strong enough for the long haul and if there will be a fix for the WiFi anytime soon.
What would you do? Hold onto it, because it is a pretty great tablet? Or return it and hold out for a little bit for something better around the corner?
Thanks!
There is always something better round the corner, so if you are not happy with it send it back
Sent from my GT-P6800 using xda premium
First post nailed it
andyiacovou said:
There is always something better round the corner, so if you are not happy with it send it back
Sent from my GT-P6800 using xda premium
Click to expand...
Click to collapse
Yeah good point. I am just wondering if I bought at the point that the price might drop in a few weeks anyway because something better is coming.
Also, since the screen has just ONE bad pixel, I can't imagine that in the future, if I send it in for a WiFi fix that they would do anything about the screen would they?
mine has 6 bright pixels
the pixels developed lately, and would not go away with pixel fixer either. i am past return date now.
u should try pixel fixer though, to see if it works for u
Sent from my Transformer Prime TF201 using Tapatalk
Same applies to the Wife...no 14 days policy thougth....
Sent from my GT-I9100 using XDA
nunosm said:
Same applies to the Wife...no 14 days policy thougth....
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Yeah, my wife didn't have return window too. Neither I can send her anywhere for warranty repair.
Sent throught the wormhole from my CoinInserted Sensation OG.
In my experience with several primes that the wifi thing is not on all of them. I've had a unit with a weaker wifi than another. My current one is good. I've also seen some with semi working gps (still doesnt work when driving). Also seen some with different variation in screen (warmer vs cooler). Also seen some with more light bleed than others. So if you really like the prime I'd say return it and get another one if you can find one somewhere else.
aznmode said:
In my experience with several primes that the wifi thing is not on all of them. I've had a unit with a weaker wifi than another. My current one is good. I've also seen some with semi working gps (still doesnt work when driving). Also seen some with different variation in screen (warmer vs cooler). Also seen some with more light bleed than others. So if you really like the prime I'd say return it and get another one if you can find one somewhere else.
Click to expand...
Click to collapse
Yeah my WiFi definitely doesn't seem as bad as some people are complaining about. And my GPS can actually give my location when I am inside the house, so that is good too. I honestly don't care about the GPS. I will never need it for Navigation or anything, my phone does that just fine. I am mostly concerned about the WiFi (which apparently isn't that bad) and the screen. It seems like Asus has some pretty excellent support after reading some of Gary Key's posts, they should have a WiFi fix in soon and if I voice my concern I am sure that they will help me out. I am really leaning towards keeping it now...
alias747 said:
Yeah good point. I am just wondering if I bought at the point that the price might drop in a few weeks anyway because something better is coming.
Also, since the screen has just ONE bad pixel, I can't imagine that in the future, if I send it in for a WiFi fix that they would do anything about the screen would they?
Click to expand...
Click to collapse
I would not expect the prime to drop price anytime in 2012 personally. Asus has already divulged their pricing scheme for the tf300 and infinity and the prime has its correct spot right in the middle. Current prices will hold through holiday 2012 mark my words.
If you like it keep it, if not return and wait for the next thing. There will always be something better coming with tech products. Only way to enjoy them is to choose what you want and jump in on that device and enjoy it unethical until it can no longer do what you obtained it for.
Personally I love my prime and nothing I see coming in 2012 entices me enough to even entertain the thought of selling or replacing it. I am confident it will be more than enough for me for at least a full year and probably 2.
alias747 said:
Ok, so I bought my Prime on 2/27 from Best Buy. I was very lucky because you can't find these things anywhere where I live and they seem to be sold out online in a lot of places as well. I got even more lucky because it was the only one in stock and was an open box item, so I got it for $50 bucks less.
Issues:
Of course the WiFi seems pretty crap weak, but it works good enough in my house.
I have 1 dead pixel, not really noticeable but still bugs me because I know its there.
Slight bit of screen bleed, but this might be impossible to get away from...
I have until Monday (14 days) to decide if I want to return it or not. I really do like it a lot. I am just questioning whether the Tegra 3 will be strong enough for the long haul and if there will be a fix for the WiFi anytime soon.
Click to expand...
Click to collapse
With regard to dead pixels, I dunno why it bugs the hell outta some people. Mine has 2 bright pixels at the middle of the screen. But unless the screen is totally dark and the brightness is set to maximum, you cannot see them. In auto brightness mode, you can't see them at all, even on a black screen. Unless you are anal about this or use your prime at a distance of 1 centimeter, it shouldn't be a problem. Perhaps my bright pixel is not as bright as others. I dunno.
As far as WiFi is concerned, I don't care. Yes, speed tests reveal that my WiFi is slower than my phone's or laptop's. But I can download any file just as fast as on my phone/laptop. It is because not all sites offer you blazing fast download speeds. I can download stuff at a steady 1-1.3 MBps speed. Finally, with regard to screen bleed, I probably don't have it.
All in all, it is a very fast tablet. It is very capable and may be faster than iPad 3 (a.k.a. "The New iPad"). Though the new iPad has a quad core GPU, it has a dual core CPU and CPU is what matters on a daily basis... Anyway, I think i went off topic a little here.
Long story short, I don't think you really need to return the tablet. It is a very capable device. Hopefully "Ubuntu for Android" gets released soon on this!
alias747 said:
What would you do? Hold onto it, because it is a pretty great tablet? Or return it and hold out for a little bit for something better around the corner?
Thanks!
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If you do that, you'll have to wait indefinitely. Because, everytime a great tablet (or phone) comes out, there is always a better one coming round the corner...
tegra3 more than strong enough. new Ipad A5x chip is hype n uses exact same CPU as in ipad2. check out other thread for proof. tegra3 CPU is alot more powerful than either ipad2 A5 or ipad2 A5x chip(which only includes a slight Gpu performance increase which is needed for their new display).
I'd say keep it if you satisfied with it. if not, just exchange it.
litetaker said:
With regard to dead pixels, I dunno why it bugs the hell outta some people. Mine has 2 bright pixels at the middle of the screen. But unless the screen is totally dark and the brightness is set to maximum, you cannot see them. In auto brightness mode, you can't see them at all, even on a black screen. Unless you are anal about this or use your prime at a distance of 1 centimeter, it shouldn't be a problem. Perhaps my bright pixel is not as bright as others. I dunno.
As far as WiFi is concerned, I don't care. Yes, speed tests reveal that my WiFi is slower than my phone's or laptop's. But I can download any file just as fast as on my phone/laptop. It is because not all sites offer you blazing fast download speeds. I can download stuff at a steady 1-1.3 MBps speed. Finally, with regard to screen bleed, I probably don't have it.
All in all, it is a very fast tablet. It is very capable and may be faster than iPad 3 (a.k.a. "The New iPad"). Though the new iPad has a quad core GPU, it has a dual core CPU and CPU is what matters on a daily basis... Anyway, I think i went off topic a little here.
Long story short, I don't think you really need to return the tablet. It is a very capable device. Hopefully "Ubuntu for Android" gets released soon on this!
If you do that, you'll have to wait indefinitely. Because, everytime a great tablet (or phone) comes out, there is always a better one coming round the corner...
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Well I think that I am really anal then, because yeah, it does bug me unfortunately. I really do need to get over it because like you said, I know that if I were to show my tablet to 100 people, 99 of them wouldn't even be able to notice it. Mine isn't "bright" as you describe it, its just DEAD. So on an all white screen it stays black. Same with just about every other color. No Pixel fixer applications do anything to help either. As for the screen bleed, it is only mostly visible with a black screen. Its on the right side of the screen and when I push on it a little bit it changes a little. I really wonder what causes that...
Anyway, I have made up my mind that I am going to keep my Prime. I love it and there is no major reason why I should dump it at this point. Glad you all talked me out of it. By the way, I noticed that you are from the X2 forums with the Melvin signature... haha too bad we are stuck that turd of a phone... We had to buy a Transformer to get our fill of ICS! lol
Sort of off topic but not really: Since I did buy this Prime as an open box I just thought about the possibility that someone could have bought this before me, locked the bootloader and then returned it... I REALLY don't want that since I really want my 1 year warranty... Is there a way for me to easily tell if my Prime has been unlocked? Thanks!
alias747 said:
Well I think that I am really anal then, because yeah, it does bug me unfortunately. I really do need to get over it because like you said, I know that if I were to show my tablet to 100 people, 99 of them wouldn't even be able to notice it. Mine isn't "bright" as you describe it, its just DEAD. So on an all white screen it stays black. Same with just about every other color. No Pixel fixer applications do anything to help either. As for the screen bleed, it is only mostly visible with a black screen. Its on the right side of the screen and when I push on it a little bit it changes a little. I really wonder what causes that...
Anyway, I have made up my mind that I am going to keep my Prime. I love it and there is no major reason why I should dump it at this point. Glad you all talked me out of it. By the way, I noticed that you are from the X2 forums with the Melvin signature... haha too bad we are stuck that turd of a phone... We had to buy a Transformer to get our fill of ICS! lol
Sort of off topic but not really: Since I did buy this Prime as an open box I just thought about the possibility that someone could have bought this before me, locked the bootloader and then returned it... I REALLY don't want that since I really want my 1 year warranty... Is there a way for me to easily tell if my Prime has been unlocked? Thanks!
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If you use the Asus bootloader, then it's unlocked, or you can try calling Asus, and giving your Serial number and see if it's in there.
If you have big problem with it, just try to exchange it from where you bought it, or a brick and morter store.
alias747 said:
Well I think that I am really anal then, because yeah, it does bug me unfortunately. I really do need to get over it because like you said, I know that if I were to show my tablet to 100 people, 99 of them wouldn't even be able to notice it. Mine isn't "bright" as you describe it, its just DEAD. So on an all white screen it stays black. Same with just about every other color. No Pixel fixer applications do anything to help either. As for the screen bleed, it is only mostly visible with a black screen. Its on the right side of the screen and when I push on it a little bit it changes a little. I really wonder what causes that...
Anyway, I have made up my mind that I am going to keep my Prime. I love it and there is no major reason why I should dump it at this point. Glad you all talked me out of it. By the way, I noticed that you are from the X2 forums with the Melvin signature... haha too bad we are stuck that turd of a phone... We had to buy a Transformer to get our fill of ICS! lol
Sort of off topic but not really: Since I did buy this Prime as an open box I just thought about the possibility that someone could have bought this before me, locked the bootloader and then returned it... I REALLY don't want that since I really want my 1 year warranty... Is there a way for me to easily tell if my Prime has been unlocked? Thanks!
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I believe you can't re-lock it once it is unlocked. And I believe you can't return it on warranty claims once it is unlocked, unless may be you are lucky. What you can do is return it and buy it at bestbuy and ask for a price match with Micro center's price. I got $53 off my Prime! Bestbuy is rad, and I love the price match thingy.
And yeah, I am from the Droid X2 forums! I didn't buy this for filling the ICS void per se but it is sweet that this has ICS! It is super smooth, though I didn't have much experience with Honeycomb to tell if it is any better than it. Still very sexy stuff!!!
litetaker said:
I believe you can't re-lock it once it is unlocked. And I believe you can't return it on warranty claims once it is unlocked, unless may be you are lucky. What you can do is return it and buy it at bestbuy and ask for a price match with Micro center's price. I got $53 off my Prime! Bestbuy is rad, and I love the price match thingy.
And yeah, I am from the Droid X2 forums! I didn't buy this for filling the ICS void per se but it is sweet that this has ICS! It is super smooth, though I didn't have much experience with Honeycomb to tell if it is any better than it. Still very sexy stuff!!!
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To add on to the BestBuy thing, technically they require a microcenter store within 25 mile of where you live, but some agent doesn't know that.
I saw a pretty decent article the other day about upgrading the iPad but it seemed to apply well to other tablets, etc. it said to upgrade if you found yourself using it at least 10 hrs a week. it's wholly arbitrary, but the idea being, if you're going to spend 10+ hours a week with the Transformer it's worth keeping as your daily driver. It's a piece of tech that has become a part of your daily life.
There will always be something better within about 3 months in the Android tablet space. What I disagree with is that specs mean much outside Tegra 3s better video decoding and screen resolution that is probably going to get a lot better very soon.
im going to be buying the prime this early December and i want to know if anyone knows what serial numbers relate to latest batch?
I just got what I believe to be a brand new Prime via an RMA warranty repair. The one they sent me has a CA****** series S/N.
But are you planning to buy one of these new? They have been discontinued as I am sure you know. At this point, you can get an Infinity for maybe a few bucks more than a Prime, I would go that route if I was you. They are a better all around performer in every area from everything I have read.
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
hx4700 Killer said:
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
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What kind of problems? speed or stability? My Desire HD phone is 65Mbps, i kinda expect more than that on the prime?
turbodroid said:
I just got what I believe to be a brand new Prime via an RMA warranty repair. The one they sent me has a CA****** series S/N.
But are you planning to buy one of these new? They have been discontinued as I am sure you know. At this point, you can get an Infinity for maybe a few bucks more than a Prime, I would go that route if I was you. They are a better all around performer in every area from everything I have read.
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As much as i want the latest release I purchased Prime 2 hours ago
Infinity costs £599, Prime is £389 - no one should pay that much for a tablet, it has its own set of problems and limited stock. I worry if i go for it, it might turn up with a fault and then there will be no stock to exchange. I rather wait for another future release, faster CPU, usb 3.0 ports, 5Ghz wireless and etc...
hx4700 Killer said:
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
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Mine has performed well also. I had to send my original BC series Prime in for the green camera issue and got a brand new one back from Asus. The wifi works perfect in my house, and my router is downstairs on the other side of the house so I don't have the weak wifi issue others have complained about. I use it at home about 95% of the time.
But that being said, if I was buying a new or lightly used tablet, I would get the latest and greatest. I'm still considering selling this one and upgrading just because I like to do that LOL.
i got one now, all works fine apart from issue with light bleed and slightly wobbly screen, amazon sending new one on monday, dont know how many i have to go through to get good one but the hardware is very very nice.
Its C5....... serial!
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
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You are using hb1.51 with a clemsyn overclocked kernel and still have play store lag?
agreed. Owell, you live and you learn, screw asus.
Yes, I have lag everywhere. When browsing Play, when installing apps, etc. The ONLY reason (read: ONLY) I'm keeping this disgraceful excuse of a tablet is because it would pain me even more to lose all that money.
Theshawty said:
Yes, I have lag everywhere. When browsing Play, when installing apps, etc. The ONLY reason (read: ONLY) I'm keeping this disgraceful excuse of a tablet is because it would pain me even more to lose all that money.
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I am only asking based on an honest interest in the problem. There should be no lag in any of those areas using the rom kernel combination I mentioned earlier. Your post otherwise should have come at the end of one of the many complaint threads.
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Click to expand...
Click to collapse
And... what exactly do you expect to accomplish by complaining about it here? Should we all pass the hat so that we can fund a replacement for you?
With all of its warts, why on earth didn't you return it when you had the chance? All of your gripes are problems that you should have seen from the start. Why did you hang on to it? Did you think it'd get better.
Look, Asus has horrible post-sale support. For that reason alone, I'll never buy another Asus product.
Pretty sure you can still sell it. Part out the dock and you might get $250-300 for both. Which would put you almost $100 within a Nexus10.
Seeing these woot offs and deals for this tablet fly at $200-250 means a lot of people understand the value of a $200 10" tablet. Most of them are probably like me looking to unlock and load up a different ROM anyway. Give it a shot on ebay or CList and get something you really want.
Androwook 1.51 absolutely flies with this thing on mine, sorry to hear you have issues. Got a 32GB preowned one for $200 few weeks ago and besides the wifi drain it's what I expected out of $200. Definitely not $500+ tablet though
whycali said:
I am only asking based on an honest interest in the problem. There should be no lag in any of those areas using the rom kernel combination I mentioned earlier. Your post otherwise should have come at the end of one of the many complaint threads.
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Pfft.. Like a kernel can magically solve a ****ty io performance because of crappy nand memory.
Jgrimoldy said:
And... what exactly do you expect to accomplish by complaining about it here? Should we all pass the hat so that we can fund a replacement for you?
With all of its warts, why on earth didn't you return it when you had the chance? All of your gripes are problems that you should have seen from the start. Why did you hang on to it? Did you think it'd get better.
Look, Asus has horrible post-sale support. For that reason alone, I'll never buy another Asus product.
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Because when I first got it I foolishly thought it was a software issue hence why I unlocked the bootloader and flashed another rom.
Mikey-Z said:
Pretty sure you can still sell it. Part out the dock and you might get $250-300 for both. Which would put you almost $100 within a Nexus10.
Seeing these woot offs and deals for this tablet fly at $200-250 means a lot of people understand the value of a $200 10" tablet. Most of them are probably like me looking to unlock and load up a different ROM anyway. Give it a shot on ebay or CList and get something you really want.
Androwook 1.51 absolutely flies with this thing on mine, sorry to hear you have issues. Got a 32GB preowned one for $200 few weeks ago and besides the wifi drain it's what I expected out of $200. Definitely not $500+ tablet though
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I only have the tab and not the dock. Who the hell wants it now? I tried selling it but since the b/l is unlocked not a single soul was interested. That, or the fact that the prime is goddamn useless.
Sent from my GT-I9300 using Tapatalk 2
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Click to expand...
Click to collapse
I feel your pain. Here's my story to add to the mix:
My daughter got a TF201 for Christmas last year.. but it didn't arrive until sometime in January 2012 due to availability. We've had a long, hard journey with Asus over the past 11 months and it has apparently come to the point where Asus is saying it is what it is and I'm saying it's a defective product.
Apparently, my only recourse is to take Asus to small claims court.. and I have no idea if that would be productive or not.
The original TF201 with keyboard was received in Jan. 2012... it was updated to ICS and the audio quit working. No sound, no mic, no nothing. Dear Daughter doesn't want to give up her new device so it takes a month or so before she'll save everything and let me return it for repair. Also, at some point we realize the GPS is not working so we get the dongle (which never worked or fixed the GPS problem).
The repair takes care of the audio problem (new motherboard). However, less than 90 days later we get the rear camera green line issue. Again, DD doesn't want to let it go right away, but eventually saves her stuff and off it goes. The camera issue is resolved and we get it back in a reasonable time frame.. 2 or 3 weeks.
Less than 90 days later, the rear camera craps out again. This time I tell Asus it's time to pony up to the plate and just get us a new unit off the line, and not some refurb. We send in the original unit and this time get back a different unit... a refurb.
Right off the bat, it randomly reboots and does weird stuff. Plus, the wifi range is much shorter than the original unit. Asus has us do a factory data reset (which takes time since DD has again loaded her pics and music... so it has to be saved off again). Eventually, we do the FDR and the reboots dramatically improve, but are not completely eliminated. However, wifi range still sucks and of course, the GPS doesn't work.
Now Asus tells us the wifi and GPS fix is to use the dongle (which we can't even find now). But you can't use the dongle when the keyboard is docked... which is how the TF201 is used 99% of the time. So how it that a fix? And I'm being told by Asus CS that the reboot may be when the device needs to update itself. Really? Without asking first? I don't think so.
Asus refuses to step up to the plate and do the right thing. Personally? I'm done with Asus. I've been buying their motherboards, media drives, and laptops for years. But they have found a way to royally pi$$ off a (former) loyal customer.
I'm considering my options at this point.
I hope you guys have better luck with your Asus devices than we have had. DD wishes now she'd gone with the iPad instead. I have to agree.
This story (like all the others before) has touched my heart and I fully sympathize. I am so inconceivably sorry you bought this tablet. I wish there was something I could personally do for you. If there's anything, and I mean anything I can do to ease your pain, please just say.
David
roccodaone said:
This story (like all the others before) has touched my heart and I fully sympathize. I am so inconceivably sorry you bought this tablet. I wish there was something I could personally do for you. If there's anything, and I mean anything I can do to ease your pain, please just say.
David
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Click to collapse
Ah David. You are too kind. No, really.
If I possessed the slightest knowledge and interest of messing with the insides of electrical hardware, I would open this tab and de-solder the nand chip and solder on a fully working one that would play nicely with the rest of the internals, and I would change the metal backing for a better one that doesn't kill off the wifi and gps signals.
But, it would probably be more worth it to buy a nexus 7 3GB 3G (although, made by ASUS :/), but there's one slight issue. Money.
At least your Prime could be unlocked. I might be stuck with lack of root forever.
..
I dont know I still love my prime+dock. It does all i need it to. Yeah there is the occasional stutter when i update an app - but this is certainly not the end of the world for me^^ The screen is awesome and there is nothing better for pdf viewing/annotation and note taking at university... Still makes every ipad/laptop user jaelous.
SD card takes all the series/movies it needs to and battery life is very good. Since JB i'm fully satisfied with what i expect from a tablet. Still got my root without that it would look different i guess. Of course this is a personal view but for me - this tablet is completely fine and worth the money i spent on it.
We got enough whining threads...
Closed.