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Hello,
Some people say they aren't experience the signal drop and garbled calls and that is very nice for them. Many of us though have returned our phones and experienced the same issue phone after phone on the EVO 3D.
Has anyone actually seen the problem go completely away with any of these roots? If so which one?
Thanks
where can i download your rom please need a link
CheesyNutz said:
where can i download your rom please need a link
Click to expand...
Click to collapse
Are you asking for a ROM that fixes the issue or one that has the issue? I'm using the stock rom - tried three evo 3d's so far - all have the signal drop issue. That is with stock everything - no additional apps. Also tried with stock everything and just the prl and software updates. Also tried with stock everything PRL updates and software updates and a bunch of software - they all dropped signal frequently.
Some people say they aren't experiencing it. I know 5 people with the EVO 3D and all experienced it. The tech at the Sprint store experienced it while checking out my first phone - gave me another one.
The CSR that I called at Sprint store said she'd heard alot about that issue and sent me an airave and a new phone.
The clerk at a store while I was out in Tucson said they got a lot of returns for the same issue and gave me my third EVO 3D - I had to keep trying because so many people here claimed they don't have the issue and that I must have a bad phone.
I spend about 2 hours on the phone each day and I'm starting to think the people who say they haven't experienced it just spend enough time on the phone to notice it.
CheesyNutz said:
where can i download your rom please need a link
Click to expand...
Click to collapse
Lol
Sent from my super 3d running Viper RC1.3
boe said:
Anyone get their signal drop issues fixed by a root?
Thanks
Click to expand...
Click to collapse
NO, but my girlfriend got the root this morning and she said it made her nausea go away...go figure! If you can't find a good root to help you out, hit me up in a pm...some say i have the magic root!
boe said:
Are you asking for a ROM that fixes the issue or one that has the issue?
*snip*
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Click to collapse
What he's trying to tell you is that this is the development section and you shouldn't be posting new threads with questions here. Use QA or general.
In regards to your signal problem I've read various people experience it. I do not, and I assure you I'm not inexperienced with cell phones, signals, or issues with signals. In any event, you're likely about to get flamed unmercifully, so I suggest reposting this question in the QA section, or in general...you're not likely to get any answers better than the one I just gave you here.
probably another myth. I highly doubt getting s-off and unlocking the bootloader has anything to do better signal or call quality. Signals are probably due to lack or quality of service in a particular area.
is this rom aosp or sense based?
Questions or Problems Should Not Be Posted in the Development Forum
Please Post in the Correct Forums
Moving to General
2k4mach said:
is this rom aosp or sense based?
Click to expand...
Click to collapse
no its bad signal and static based.
nvm lol ....
nkd said:
Signals are probably due to lack or quality of service in a particular area.
Click to expand...
Click to collapse
Thanks -I'm about 99.9% sure it isn't service in the area. I have an older HTC sprint phone that works just fine - no garbled calls, no dropped calls. Other people at the office are not dropping calls on their Sprint phones either.
Over the past year I have seen the Sprint signal in my area get worse and worse. I can still make calls, but I seem to always be around 2-3 bars where I used to be full. I had to get an airave at home and have to force roam at work.
This doesn't seem to be a phone issue because it started to happen to me on my EVO over a few months and was exactly the same on my Evo 3D and even my Palm Pre before that. I think Sprint is working on getting 4G up and is not keeping up on their need for cell towers.
I don't think you will find any ROM or Kernal that can fix bad reception when there is just no reception to fix.
Maybe if you wrap your phone in foil and wear an antenna on your hat...
SirWise23 said:
Over the past year I have seen the Sprint signal in my area get worse and worse. I can still make calls, but I seem to always be around 2-3 bars where I used to be full. I had to get an airave at home and have to force roam at work.
This doesn't seem to be a phone issue because it started to happen to me on my EVO over a few months and was exactly the same on my Evo 3D and even my Palm Pre before that. I think Sprint is working on getting 4G up and is not keeping up on their need for cell towers.
I don't think you will find any ROM or Kernal that can fix bad reception when there is just no reception to fix.
Maybe if you wrap your phone in foil and wear an antenna on your hat...
Click to expand...
Click to collapse
I disagree. I have both the 3d and the photon and when side by side the photon always has a better signal. Once there is a fix for that I'll be a happy HTC camper again.
Sent from my MB855 using Tapatalk
So I was ready an article that was released this morning http://blog.chron.com/techblog/2012/06/sprints-lte-network-launching-very-soon-in-houston/ and was curious... does this mean that our custom ROMS will not be LTE compatible for some time after this upgrade occurs.
"Sprint is already selling LTE-capable devices, such as the HTC EVO 4G LTE, but they can’t yet access the LTE network, even though it’s already active. Before that can happen, Sprint will push out a small upgrade to owners of those devices that will allow it to use the LTE network."
If that's so, it'll be up here for download on the same day, I'm sure.
It will still work with custom roms. I was on charmeleon Rom and LTE was working for me
Sent from my EVO LITE using XDA-Premium
Yeah, worst case someone will probably get a stock rooted version of it up the same day and the devs around here will integrate that code into their roms pretty quickly, at least a lot of the devs here seem to be really good about updates so far.
I'm sure the only thing that will update will be the PRL and maybe profile. I doubt there would be any software updates.
Robbzilla said:
If that's so, it'll be up here for download on the same day, I'm sure.
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Click to collapse
Evo_Shift said:
Yeah, worst case someone will probably get a stock rooted version of it up the same day and the devs around here will integrate that code into their roms pretty quickly, at least a lot of the devs here seem to be really good about updates so far.
Click to expand...
Click to collapse
Good to know... it would be a shame to have to wait any longer than we already have. At least the 3G speeds seem to be reasonable in the mean time.
What's the news on lte in Memphis? I know we are second round... But I think.I seen somewhere on s4gru that the process is happening fast in Memphis. That was like almost two weeks ago... Can anyone post some updated news on this please?
The LTEVO says hello!
the current software connects to LTE as it is. sprint has most of the LTE sites blocked.
I know the galaxy nexus shipped with LTE disabled in software but I've seen enough evo users showing LTE speed tests to know it's already enabled on the evo.
Sent from my EVO using Tapatalk 2
Kilokk said:
So I was ready an article that was released this morning http://blog.chron.com/techblog/2012/06/sprints-lte-network-launching-very-soon-in-houston/ and was curious... does this mean that our custom ROMS will not be LTE compatible for some time after this upgrade occurs.
"Sprint is already selling LTE-capable devices, such as the HTC EVO 4G LTE, but they can’t yet access the LTE network, even though it’s already active. Before that can happen, Sprint will push out a small upgrade to owners of those devices that will allow it to use the LTE network."
Click to expand...
Click to collapse
This tool doesn't know what he's talking about.
Sprint just needs to change the tower ID and your phone will see it. Right now they have most all LTE towers with a testing flag so your phone doesn't see it.
A few have been slipping through the cracks without a testing flag which is why you see random speed test reports showing up.
jnadke said:
This tool doesn't know what he's talking about.
Sprint just needs to change the tower ID and your phone will see it. Right now they have most all LTE towers with a testing flag so your phone doesn't see it.
A few have been slipping through the cracks without a testing flag which is why you see random speed test reports showing up.
Click to expand...
Click to collapse
There's more to it than that. True, our phone can pick up lte once they remove the flag, but there are still issues with it. The phones still hadn't passed sprint testing when they were released, but since all of the issues were related to lte, they decided to release it anyway, and push out an ota once lte goes live.
I honestly do not think it will be a ota as it will be more of a profile n prl update. A ota would require a lot of time for HTC and sprint to get one around. As the other guy said the dudes a tool.
Sent from my EVO using xda premium
he may be a tool, but an ota isn't as far fetched as you might things based on the internal testing docs.
It seems to be that Sprint has decided to proceed with distributing the EVO LTE before the LTE connectivity issues are solved. They probably will be correcting the issue via an OTA (Over-the-Air) Update. Notice that the EVO LTE timeline is marked in yellow, meaning "Risk with Mitigation." Could the mitigation employed be a future OTA?
If this is the case, this seems to be a smarter solution than to delay the shipment of the EVO LTE. After all, if the only issue with the device is maintaining a connection to LTE signals. And if that can be corrected with a software update, why not push them out now? 99% of their customers are not located within coverage of On-Air LTE sites at the moment. And Sprint is blocking access to LTE now at any rate, as we have reported. In fact, it may be the very reason why Sprint is blocking access to the LTE network.
I asked all of this speculation with the source, and he said he only knows what he sees in reports (which is all we know, too). And the last report he has seen says the LTE connectivity issue will be resolved with a software fix. But he is unsure how and when it will be implemented. But he is skeptical that the fix is already in the devices scheduled to be shipped next week based how he just learned that a fix was discovered the end of last week.
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Click to collapse
fachadick said:
he may be a tool, but an ota isn't as far fetched as you might things based on the internal testing docs.
Click to expand...
Click to collapse
BUT lets not twist words around like the guy was in the sketch blog....Req an OTA to be able to connect to LTE when it goes live and free is far from the truth or something that you can say is fact like he insinuated there...The fact that phones have already proven to be able to connect to LTE towers before they get blocked shows that this is not the case for certain...
Now will there be an OTA to address LTE issues? quite possibly so. BUT that doesn't mean that there will have to be an OTA to use LTE when it goes officially live either.....which is what that guy is spreading there...
sgt. slaughter said:
BUT lets not twist words around like the guy was in the sketch blog....Req an OTA to be able to connect to LTE when it goes live and free is far from the truth or something that you can say is fact like he insinuated there...The fact that phones have already proven to be able to connect to LTE towers before they get blocked shows that this is not the case for certain...
Now will there be an OTA to address LTE issues? quite possibly so. BUT that doesn't mean that there will have to be an OTA to use LTE when it goes officially live either.....which is what that guy is spreading there...
Click to expand...
Click to collapse
I suppose so - I don't know for sure that Sprint will be pushing out an ota like the article stated. I just think its very plausible, based on those testing docs. They've been working on the documented lte connectivity issues, and had a fix for them since what, early may? There haven't been any ota's yet, so that fix hasn't been rolled out yet. I don't know how that fix will get to our phones other than an ota update.
I just don't think it will be as simple as removing the testing flag from the towers. Had they not posted the lab reports, I might think otherwise, but I think we'll all be getting an ota in the near future.
I could connect the the lte towers and I'm on a custom rom
Sent from my EVO using Tapatalk 2
-Cupper- said:
I could connect the the lte towers and I'm on a custom rom
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Lots of people have been able to connect, even with stock (as I understand it) - but that doesn't necessarily mean that all of the issues have been resolved. Who knows whats going on behind the scenes. And yes, I'm jealous. I'm the second round though - I should be getting lte in the next 6-8 months (hopefully).
fachadick said:
Lots of people have been able to connect, even with stock (as I understand it) - but that doesn't necessarily mean that all of the issues have been resolved. Who knows whats going on behind the scenes. And yes, I'm jealous. I'm the second round though - I should be getting lte in the next 6-8 months (hopefully).
Click to expand...
Click to collapse
But that is not what article is saying...its saying OTA needed to connect to lte.....which we already know is NOT true....
No one is doubting an OTA to fox whatever lte issue is there....but in no way will the OTA be req to connect....we've already debunked that thought...
Sent from my EVO using xda premium
sgt. slaughter said:
But that is not what article is saying...its saying OTA needed to connect to lte.....which we already know is NOT true....
No one is doubting an OTA to fox whatever lte issue is there....but in no way will the OTA be req to connect....we've already debunked that thought...
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Dur, you're right. I was focusing on the word use instead of access, and then got cought up in the thread.
This may be totally off the wall, but could the OTA have anything to do with the embedded SIM in our device that is require to access LTE?
And fachadick, I'm not even on the list...Cleveland is the closest they come this year....ugh
Can someone explain to me the customer service levels at Verizon? I've been dealing with 4G data connection problems since the beginning of June. I decide to finally create a support ticket on July 3rd and again on July 11th (the first ticket was marked completed).
Every time I contact support for an update, they proceed to go through the same basic troubleshooting steps even though I gave them my case number already. Then they go through the "We're sorry for your ...." script and politely tell me that the network team is looking into it and it will be 3 to 5 days.
So, where to I go from here? I've contacted 6 different CS reps because no one previously followed up with me. Who or what is higher up than the network team?
The short term solution today was activate my old Incredible....aarrgh! My frustration level is at it's peak. Do I have any other choices besides wait and cross my fingers?
BSquaredB2 said:
Can someone explain to me the customer service levels at Verizon? I've been dealing with 4G data connection problems since the beginning of June. I decide to finally create a support ticket on July 3rd and again on July 11th (the first ticket was marked completed).
Every time I contact support for an update, they proceed to go through the same basic troubleshooting steps even though I gave them my case number already. Then they go through the "We're sorry for your ...." script and politely tell me that the network team is looking into it and it will be 3 to 5 days.
So, where to I go from here? I've contacted 6 different CS reps because no one previously followed up with me. Who or what is higher up than the network team?
The short term solution today was activate my old Incredible....aarrgh! My frustration level is at it's peak. Do I have any other choices besides wait and cross my fingers?
Click to expand...
Click to collapse
Why can't you just use CDMA (3g) only on your Rezound? I have 4g turned off on my Rezound to save battery. Or are you having issues with both 3g and 4g?
kzoodroid said:
Why can't you just use CDMA (3g) only on your Rezound? I have 4g turned off on my Rezound to save battery. Or are you having issues with both 3g and 4g?
Click to expand...
Click to collapse
I can use 3g, but that isn't why I bought the Rezound. My specific issue with 4g is that it drops completely and randomly when using various apps that have GPS enabled (Facebook, G+, Foursquare, etc...). Shouldn't 4g drop to 3g or 1x if 4g isn't available? Since I'm waiting for Verizon anyway, I'll change it to see if it helps.
The messed up part is that the exact same thing is happening to my wife's Rezound too. We bought them together a few months ago and for the 1st month everything worked great! Verizon confirmed that we live in a 4g area so that isn't the problem.
it is the software radio on the phone. You probably live in a low signal level area. The phone is constantly trying to decide if it should be in 3g or 4g. You should root and try different radios. Calling CS is about useless in my opinion
Mine does the same exact thing, it's definitely frustrating. It used to switch to 3g just fine, but it doesn't anymore. How is it a software issue if it worked fine before? I didn't change anything, I even did a factory reset.
Set your phone to LTE, CDMA or LTE w/voice under phone settings
Type *#*#4636#*#* in your dialer to access this menu
Sent from my PG86100 using Tapatalk 2
My thunderbolt did this, my girlfriends rezound does it, and my rezound does it but not as often or I don't notice. I'm on viperRez s-on and 2.11 boot and I haven't noticed it however when my rezound was stock I noticed it.
I think it's an issue with Verizon. They sent me a new thunderbolt and sim card and I still had the same issue.
Sent from my ADR6425LVW using Tapatalk 2
BSquaredB2 said:
I can use 3g, but that isn't why I bought the Rezound. My specific issue with 4g is that it drops completely and randomly when using various apps that have GPS enabled (Facebook, G+, Foursquare, etc...). Shouldn't 4g drop to 3g or 1x if 4g isn't available? Since I'm waiting for Verizon anyway, I'll change it to see if it helps.
The messed up part is that the exact same thing is happening to my wife's Rezound too. We bought them together a few months ago and for the 1st month everything worked great! Verizon confirmed that we live in a 4g area so that isn't the problem.
Click to expand...
Click to collapse
Its supposed to go from 4g to 3g if there is no 4g signal. I have no use for 4g as I'm on wifi 90% of the time so I turned it off. Since both your phones do it I would say its a signal issue from the tower and not a phone issue. Verizon's LTE network has had some issues and all the bugs aren't worked out yet. Personally I would rather use the Rezound in CDMA only mode than the Incredible, its just an all around better phone.
This happens to me too (I'm completely stock) and it's really bothering me now. I went in to Verizon and they have me a new SIM last weekend but that didn't fix it. I know it's the phone cuz I'll be at work, home, wherever i know for a fact i have 4g. Doesn't drop to 3g, just cuts in and out. and it happens randomly (or so I thought ) but GPS activity does likely because I JUST did a hard reset after calling VZW yesterday and had no problems until I opened up Google maps.
I keep holding out for ICS hoping that'll fix it.
Side note: when I asked the rep about a release date, she said she couldn't find anything on the rezound!
Sent from my ADR6425LVW using xda app-developers app
Thanks for all the support and suggestions! For what it's worth, I'm completely stock and have done a factory reset twice. The thing that I haven't tried is to replace the SIM. I know that is a hit-or-miss solution, but at least I'll be able to cross that off my list when the CS rep calls back.....
The only other thing (I think) I can do is unlock/root/load an ICS ROM and hope that it fixes the 4g issue. I'm assuming a different radio is included with the ROM.
Thanks again...
I have a similar issue. My rezound is completely stock and worked fantastic when I first got it. I live in a high signal 4G area, and get 4-5 bars at all times. Since the beginning of June, my 4G just goes off randomly. Sometimes repeatedly to where its annoying and I put my phone back in my pocket. My phone has never switched from 4G to 3G, its just 4G 4-5 bars to nothing with 4-5 bars. I'd say if i'm using my phone, it happens 30+ times or more a day. Doesn't matter where in town I am. I've contacted verizon on several occasions (I know, a dead end road) and they told me there are no service interruptions in my area and they would call me back (of course, they didn't call me back). I consistently get 30-40Mbps on speedtest wherever I am. If i'm in the basement of my home in a certain spot, it drops to maybe 12-15Mbps.
Its been rather frustrating since I can barely use my phone when it acts up like this. Hoping the new OTA fixes the radios - then I'll probably dabble with CM9 (or 10 if its out by then). But until then, i'll just stay frustrated.
To answer you question, ask to speak with tier 2 support. These folk a lot more tech savvy than the average CS Rep.
hfdpop said:
To answer you question, ask to speak with tier 2 support. These folk a lot more tech savvy than the average CS Rep.
Click to expand...
Click to collapse
Thanks, but I'm currently speaking to tier 2. In the realm of support, I'm not doubting they have skills, but I'm curious as to where my problem goes next. The 5 tier 2 reps have gone through the basics each time I called. The key words are, " I called". I would assume that notes would be made so everyone was on the same page for support.
So they all have told me that they were waiting for the network guys to give them an update. I think that means I got put into a large queue and they will get to me when they get to me.
Sent from my ADR6425LVW using Tapatalk 2
Update: This morning my Tier 2 rep said that the network team updated the trouble ticket. They have tested all of the towers in my area and everything looks good (of course). They also have added my ticket to a parent ticket that is being sent to HTC, because this is a known problem with some Rezound phones. Being pessimistic, I really think smoke is being blown up my **** but what am I going to do?! Pointing fingers usually goes nowhere.....
Per my Rep., my options are to wait for an HTC software update or they will replace the phones with another "like new" Rezound. The like new part freaks me out after reading all the messed-up-phones-sent-back posts from our forums, but there might be a chance that a replacement fixes the problem. Should I wait it out or get the replacement?
Press 0 and it will direct you to talk with a person. Learned that trick a while ago and works almost everywhere.
sshaar said:
I have a similar issue. My rezound is completely stock and worked fantastic when I first got it. I live in a high signal 4G area, and get 4-5 bars at all times. Since the beginning of June, my 4G just goes off randomly. Sometimes repeatedly to where its annoying and I put my phone back in my pocket. My phone has never switched from 4G to 3G, its just 4G 4-5 bars to nothing with 4-5 bars. I'd say if i'm using my phone, it happens 30+ times or more a day. Doesn't matter where in town I am. I've contacted verizon on several occasions (I know, a dead end road) and they told me there are no service interruptions in my area and they would call me back (of course, they didn't call me back). I consistently get 30-40Mbps on speedtest wherever I am. If i'm in the basement of my home in a certain spot, it drops to maybe 12-15Mbps.
Its been rather frustrating since I can barely use my phone when it acts up like this. Hoping the new OTA fixes the radios - then I'll probably dabble with CM9 (or 10 if its out by then). But until then, i'll just stay frustrated.
Click to expand...
Click to collapse
they should really implement fastdormancy for 4G LTE because on 3G, theres a power state called CELL&URA_pch which doesn't use any data but it is able to keep a connection to the network.
I was also told there will be a software update to fix the 4G dropping issues and I was told that verizon is aware of the problem, and so is HTC. If its the same thing that was on the ICS leak, are the people running ICS leaks or roms based on these leaks having the same reception issues? I've been curious about this but rarely get on to post, i'm guilty of lurking.
sshaar said:
I was also told there will be a software update to fix the 4G dropping issues and I was told that verizon is aware of the problem, and so is HTC. If its the same thing that was on the ICS leak, are the people running ICS leaks or roms based on these leaks having the same reception issues? I've been curious about this but rarely get on to post, i'm guilty of lurking.
Click to expand...
Click to collapse
I just flashed a co-worker's phone today with the latest ICS RUU that leaked and his data dropping issues are gone completely, for what it's worth.
PhantomApollyon said:
I just flashed a co-worker's phone today with the latest ICS RUU that leaked and his data dropping issues are gone completely, for what it's worth.
Click to expand...
Click to collapse
Thats promising news at least :good:
BSquaredB2 said:
Thanks, but I'm currently speaking to tier 2. In the realm of support, I'm not doubting they have skills, but I'm curious as to where my problem goes next. The 5 tier 2 reps have gone through the basics each time I called. The key words are, " I called". I would assume that notes would be made so everyone was on the same page for support.
So they all have told me that they were waiting for the network guys to give them an update. I think that means I got put into a large queue and they will get to me when they get to me.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
BSquaredB2 said:
Update: This morning my Tier 2 rep said that the network team updated the trouble ticket. They have tested all of the towers in my area and everything looks good (of course). They also have added my ticket to a parent ticket that is being sent to HTC, because this is a known problem with some Rezound phones. Being pessimistic, I really think smoke is being blown up my **** but what am I going to do?! Pointing fingers usually goes nowhere.....
Per my Rep., my options are to wait for an HTC software update or they will replace the phones with another "like new" Rezound. The like new part freaks me out after reading all the messed-up-phones-sent-back posts from our forums, but there might be a chance that a replacement fixes the problem. Should I wait it out or get the replacement?
Click to expand...
Click to collapse
Generally speaking this seems to very much be a software issue and unless it's truly a defective device I doubt getting a replacement would fix it. Here's what you do:
1. Flash the latest ICS RUU that leaked for the Rezound, NO you can't go back to the old firmware/software without a lot of work but it doesn't matter if you end up getting it replaced anways
2. Set up everything again and see how it goes
3. If you still have an issue, get the replacement
IF that doesn't fix the issue, your not unlocked, your not S-OFF, so your warranty still stands. It's not like your "NEW" device was doing very well anyways so I wouldn't let a replacement device bother you. I didn't read this whole thread but hopefully I'm not the first person to re-iterate this- "NEW" is just a matter of documentation and the fact that a product is new doesn't mean it's better or will work better than a refurbished device. I personally have had several refurbished devices over the years that worked just fine...much better then the new ones did.
I'm stunned at the constant complaints... I believe half of.. everyones issues are due to screwin around and f"n up their phones ,not reading stickies ,,rules , not.knowing...compatibility
The other half is probably defective devices NOT all of us have issues I've had none
The 122.651.3 has bettered the performance no WiFi 3g drop
Great battery from day 1 anyways !!
Root went well on this update providing you follow closely to the procedure.
This device is top notch
Has the s3 spanked
Sent from my EVO using xda app-developers app
My text messages aren't going through and I keep getting an error. I sure hope I am doing something wrong in sending text messages to anyone and everyone on my list.
Network issues.
Welcome to Sprint
I really haven't tinkered with much of anything on my phone and I find the most recent OTA to be MUCH MUCH buggier than the previous version. Before the update I never had Sense crash or any other programs crash. Now they happen once or twice a week (sometimes several in a day). Add that to the fact that I am not S-OFF and I have a loathing hatred for this most recent update.
Rxpert said:
Network issues.
Welcome to Sprint
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Click to collapse
I've been with sprint for as long as I can remember and this is the first instance where my text messages have stopped working for more than a few hours. It's the second day and I'll probably go to the sprint store and see what they say about it. It could be my phone. We'll see
JManekia said:
I've been with sprint for as long as I can remember and this is the first instance where my text messages have stopped working for more than a few hours. It's the second day and I'll probably go to the sprint store and see what they say about it. It could be my phone. We'll see
Click to expand...
Click to collapse
Sprint is in the middle of a huge overhaul and theres a LOT of strain on it right now
If updating prl/profile doesnt work get your radio checked. If the radio is fine its sprints network
Rxpert said:
Sprint is in the middle of a huge overhaul and theres a LOT of strain on it right now
If updating prl/profile doesnt work get your radio checked. If the radio is fine its sprints network
Click to expand...
Click to collapse
Thanks for the tips. Is there any way I can check the radio myself with some sort of an app or should I just take it to sprint store?
Rxpert said:
Network issues.
Welcome to Sprint
Click to expand...
Click to collapse
Sorry, but I'm not convinced that my text, roaming and dropped call issues are solely due to the upgrade. You guys can keep screaming that all you want. And I'm not saying that there aren't instances where that's the case. My wife has a shift and isn't experiencing these issues. I've also read about other evo owners with two phones or other sprint phones in their household -- none of which are displaying the same problems.
Again, I'm not saying the network upgrade isn't causing any issues, but it's a bit aggravating to see people post that in every thread containing an issue that can even remotely be attributed to the upgrade like it's gospel.
Sent from my EVO using Tapatalk 2
If you're complaining about SMS issues, missed calls, dropped calls, ect...
Go get your radio tested. It takes 30 minutes at a sprint store. You don't even have to unroot it. Hell, tell them its rooted so they don't mess with the software.
I may try bringing it in tomorrow.
Sent from my EVO using Tapatalk 2
I called up sprint customer service and they were able to refresh it and after rebooting, my phone is able to send and receive text. Can't say it was the phone's fault, so so far this phone has served me well:fingers-crossed:
Yep, pretty odd that my network problems started the same day I bought this phone. Op, Your is working great. Good for you but please don't treat the rest of us as retards. This is my 6th android device. Only one of them wasn't on sprint network. That's only phones I didn't include tablets laying around the house. Nook colors and kfs for the kids and wife.
Sent from my EVO using xda premium
For those not aware...the EVO LTe is set up out of the box to work on LTE and Enhanced CDMA (for lack of better term/knowledge) Also know as Network Vision, or the upgrades.
In cases where an older phone connects and the EVO LTE does, I have confirmed the EVO LTE is connecting to a network type called ehrpd. This network is not yet active in most cities. The older device confirmed to be connected to CDMA and receiving normal 3g.
This is the reasoning behind changing the network mode to cdma only, as many of us have seen that it forces the phone on to CDMA and not ehrpd.
I hhonestly have no idea what I am doing, but this is what I have found in my hours of testing side by side with older devices. From what I can tell every LTE device Sprint carries has this issue, but the other devices appear to lack the ability to switch.
There are also other issues that can contribute to texts and data.
This theory also works in reverse. If I am in an LTE area and on cdma only data and texts are wonky and I have to switch back.
Moral of the story...handoff could be seriously jacked up. I remember Verizon and ATT having similar issues during buildout. You would think someone had figured it out by now.
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Dudes Sprint is upgrading 38000 towers its common sense that your going to have some connection issues and aside from that people living in high populated areas if one of the towers goes down for the upgrade the other ones are going to have way more traffic hence your problems......... I'm pretty sure that's right? And also if you if you can make calls and not receive calls or text but still have data your on data only o. O
Sent from my EVO using Tapatalk 2
chriswbush said:
Dudes Sprint is upgrading 38000 towers its common sense that your going to have some connection issues and aside from that people living in high populated areas if one of the towers goes down for the upgrade the other ones are going to have way more traffic hence your problems
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
This
Yawn.
Sent from my EVO using Tapatalk 2
A lot of the data/sms/call signal issues can be attributed to the current state of network upgrades, though it's obviously impossible to say 100%. In my experience, the network-related things have worked fine from day 1 (July 19th). That said, I have noticed actual system bugs. For example there was a time when I was using Talk (I hardly ever SMS anymore, Talk is way better IMO) and the text in the app became just a jumbled mess of pixels. Took a reboot to fix but it was still weird. And a friend of mine who got his Evo LTE a couple of weeks before me, his phone just started spontaneously overheating all of a sudden yesterday. We suspect a rogue app getting stuck in a loop, but still that's not a good sign; it should have been caught by the OS and at least thrown up a message to kill the offending application. Again, a reboot fixed it but I'm not really keen on that being an actual solution as opposed to a temporary workaround.
00mred00 said:
For those not aware...the EVO LTe is set up out of the box to work on LTE and Enhanced CDMA (for lack of better term/knowledge) Also know as Network Vision, or the upgrades.
In cases where an older phone connects and the EVO LTE does, I have confirmed the EVO LTE is connecting to a network type called ehrpd. This network is not yet active in most cities. The older device confirmed to be connected to CDMA and receiving normal 3g.
This is the reasoning behind changing the network mode to cdma only, as many of us have seen that it forces the phone on to CDMA and not ehrpd.
I hhonestly have no idea what I am doing, but this is what I have found in my hours of testing side by side with older devices. From what I can tell every LTE device Sprint carries has this issue, but the other devices appear to lack the ability to switch.
There are also other issues that can contribute to texts and data.
This theory also works in reverse. If I am in an LTE area and on cdma only data and texts are wonky and I have to switch back.
Moral of the story...handoff could be seriously jacked up. I remember Verizon and ATT having similar issues during buildout. You would think someone had figured it out by now.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
This makes the most sense of anything I've ever heard. If sprint would have said cdma2 or something, I wouldn't have had the opinion I did in yesterday's post.
Thanks
Sent from my EVO using xda premium
yamaford said:
This makes the most sense of anything I've ever heard. If sprint would have said cdma2 or something, I wouldn't have had the opinion I did in yesterday's post.
Thanks
Sent from my EVO using xda premium
Click to expand...
Click to collapse
If you want to run your own tests, I use network signal info, open signal maps and an app called "network" to find all of this.
I forward everything I find up the chain of command at Sprint but not sure where it goes or what comes out of it
Sent from my EVO using xda app-developers app
I've had my Evo LTE since launch, and have had call issues since the beginning. I came from the OG Evo, and knew Sprint had bad coverage in some areas around me; but this has been much much worse. I would say 4 out 5 calls drop immediately upon connection. I will have half or more signal when I call and as soon as it connects it drops off and I look and there are 0 bars. Oh, I'm also not in a town which has the updated network/LTE. I had done the HTC Unlock immediately, so I was nervous about trying to take my phone back. But thanks to this amazing guide, I can get it back to stock. Has anyone else had issues like this fixed by getting a new phone?
My main question is who do I take it back to? I have the BB Black Tie insurance, so I was thinking that would be easiest/quickest exchange. But I wasn't sure how they would react since there is nothing visibly wrong with the phone. And I'm sure as soon as I get in Best Buy it will work flawlessly .
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
I constantly get "no data connection" when I have 3 bars (not roaming) :/
have try doing a service reset? ##72786#
HTC EVO LTE
iamkoza said:
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
Click to expand...
Click to collapse
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
luisrod03 said:
have try doing a service reset? ##72786#
Click to expand...
Click to collapse
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
stewie63 said:
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
Click to expand...
Click to collapse
yeah its ok....the ##72786# it's going to reset your data and voice...as soon as you put the ##72786# on your phone is going to ask for the msl enter it then press menu and reset....your phone is going to reboot and run the hands-free activation...just let it run and test it out see if it works
HTC EVO LTE
What part of Oklahoma?
Sent from my EVO using xda app-developers app
Tulsa
I'm in north okc and have the exact same issue. I've been in numerous lengthy phone calls with sprint about this and I'm on my second phone to no avail. My girls phone is the same. This phone does not like the okc area whatsoever. I remember my 3d was the same. I am currently at the point of leaving sprint for this. I love this phone but its driving me crazy. And let's not get into peak hours data drop.... I'm so frustrated with sprint right now.
Sent from my EVO using Tapatalk 2
Well, I think I'm going to go back full stock tomorrow and run it by a Sprint repair store. Guys in IRC channel recommended I have them check my radios. I work with a guy who has a Samsung on Sprint and doesn't have great signal, but better than mine! I'm so torn right now, I know if i switched to Verizon I'd have great LTE signal all over town, but I wanted to support Sprint and see if they could fix their network. Now I'm regretting it but stuck in contract. But then again if I were to switch, there aren't really any phones I'm interested in on Verizon...
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
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lawnguy said:
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Send it in to htc and have them fix it. They warranty it for a year.
I had one that dropped calls but my second one is perfect.
Well, I'm going to try to get to the Sprint store later this afternoon. Will update here with result. If it's just their **** network, think they might let me out of contract if I ***** enough? If they do, then where do I go? I freaking love this phone, but if it can't make phone calls I can't keep it...
--Update--
I went to a Sprint store on Saturday to see what they said. As soon as I mentioned dropped calls and crappy speeds he started apologizing. Evidently they have begun the network update in Oklahoma, which means that a lot of towers are down or not at normal capacity. He said this has been going on most of the year and that the network should be back at normal capacity by the end of the year. He also said he had heard LTE by June-July of 2013, but was just a rumor. He reset my profile and PRL and said it might help. I'm going to stick it out as of now and hope they can produce a solid LTE network. I do really love Sprint and their fight for unlimited data, just hope they keep it up.
Dropped Calls
I, too, have had terrible luck with calls dropping with this phone. I was on the OG EVO and did not have these issues at all. From looking at this site s4gru.com I do not believe that my area (Indy) should be under any network updating as of yet. However, it also looks like Oklahoma should not be, either - so maybe they started early
In the end...my old EVO did not have issues up to the day I upgraded, and the new EVO has had issues since day 1. I do not believe this is a network issue, but more of a hardware/radio/phone design issue. I hoped the newest updates (including radio) would help, but I am still dropping calls way too often.