My Atrix start rebooting itself every 10 to 20 min. It doesnt matter what i tried to resolved. I have returned to stock, used cm 7.2 stable and other rooms and the cellphone keeps rebooting itself no matter what.
I did a fast search and I found many threads about this in the last couple months, so not old threads seems like everyone is having this issue recently and no solution yet. Many people mentioned is a problem with the radio, others say it is the sim card, or hardware problems but it is really weird that so many people is having this problem recently, isnt it?
My cellphone is exactly one year older so no more warranty for me, either way I have it unlock so i guess I voided my warranty since then. has anyone trying to contact Motorola about it or A&T, for me it is a really big deal, specially looking all the people that is having the same problem.
I will really appreciate if any of our wonderful devs here in xda have an idea of what this problem can be and how to solve it, I mean really solve it.
I had to flash a uk radio on mine to fix the mess. Sucks cause battery life is worse on the radio I'm on but better to have bad batt life than reboots all the time
Some people had random reboots caused by a faulty SIM card; it's an easy and simple thing to try and see if it solves your issue. Usually if you just walk in a store and ask, your carrier will replace your SIM card for free.
New sim card fixed my reboot problem. The AT&T store was skeptical, but they replaced it anyway... and it worked! I had the same problem with an HTC Aria, and changing the sim card fixed it. Interestingly, the Aria still randomly reboots without a sim card, but once the new sim is installed - no problem. Go figure! Since my stock ATRIX 4G won't work without a sim card, I can't try that scenario.
Sent from my MB860 using xda app-developers app
Turl knows everything!
Atrix_Owner said:
Turl knows everything!
Click to expand...
Click to collapse
For someone who tells everyone that wants to listen or not how much you hate the Atrix (lol at username), you sure spend a lot of time here. It's pretty sad.
OSNPA said:
For someone who tells everyone that wants to listen or not how much you hate the Atrix (lol at username), you sure spend a lot of time here. It's pretty sad.
Click to expand...
Click to collapse
OSNAP!
See what I did there?
yar2 said:
New sim card fixed my reboot problem. The AT&T store was skeptical, but they replaced it anyway... and it worked! I had the same problem with an HTC Aria, and changing the sim card fixed it. Interestingly, the Aria still randomly reboots without a sim card, but once the new sim is installed - no problem. Go figure! Since my stock ATRIX 4G won't work without a sim card, I can't try that scenario.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
mmm I really was skeptical to try a new sim card mainly because i tried my atrix without the sim and keeps rebooting so I though that sim card couldnt be the problem, but I will try hoping that helps.
Logic will tell us that if atrix keep rebooting without sim card this wouldnt be the problem, right? So how is possible that a new sim card would be able to fix this problem (well maybe) but you still have it without sim card?
Thanks a lot for your replies.
ok I tried with a new sim card and I am still having the reboots, so the sim card is not the problem and never was. So any other recomendation on how to solve this issue? I can't belive that some many are having this problem, according to what i read, and we dotn hear anything from Motorola.
Check if it reboots when you keep it cool, try leaving it in a fridge. It's a common symptom of bga solder balls coming apart when things get hot and expand.
Sent from my MB860 using Tapatalk 2
I wouldn't be surprised if this phone blows up in my pocket one day.
Atrix_Owner said:
I wouldn't be surprised if this phone blows up in my pocket one day.
Click to expand...
Click to collapse
Seriously, stop whining on every thread. If you have nothing constructive to say, stfu. Are you this whingy in real life? Keep it up and you will never get a chance to contribute to the gene pool.
You got a dud unit, sucks for you, get a grip!
PS. If you just need a hug and sympathy, here you go, /group: hug hug kissy kissy/. We all feel for you. Better now?
PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.
Sent from my MB860 using Tapatalk 2
consolation said:
Seriously, stop whining on every thread. If you have nothing constructive to say, stfu. Are you this whingy in real life? Keep it up and you will never get a chance to contribute to the gene pool.
You got a dud unit, sucks for you, get a grip!
PS. If you just need a hug and sympathy, here you go, /group: hug hug kissy kissy/. We all feel for you. Better now?
PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.
Sent from my MB860 using Tapatalk 2
Click to expand...
Click to collapse
It seems I have hurt your feelings, I apologize.
Atrix_Owner said:
It seems I have hurt your feelings, I apologize.
Click to expand...
Click to collapse
No. He/she as well as myself are tired of looking for new news about our atrix but constantly read your emo posts.
Sent from my MB860 using xda premium
Weren't some applications causing this issue as well?
I think it was Facebook.
I had the random reboot issue while using the device without a sim card. Putting a sim card in solved it. Still puzzled as to why it does that with out a sim card.
If the SIM didn't fix it, I would start looking at apps. That's something that nobody seems to realize, that apps can cause wonky issues just as bad as hardware, kernel, OS, etc... If you want to track it down, I would start with a fresh ROM-of-your-choice install and slowly add your apps to see which one is causing the issue.
@Atrix-Owner - hijacking a legitimate thread to spit your poison is pointless and juvenile. Grow up and move on - at the very least STFU. That is all. +ignore
If the SIM didn't fix it, I would start looking at apps. That's something that nobody seems to realize, that apps can cause wonky issues just as bad as hardware, kernel, OS, etc... If you want to track it down, I would start with a fresh ROM-of-your-choice install and slowly add your apps to see which one is causing the issue.
Click to expand...
Click to collapse
Sim didnt fix it for me, and I already looked for every application but nothing was running that could cause this. I really think I have the faulty part for heat because the reeboots seem to happen only when the cellphone gets hot. I leave the cell phone resting and it can stay without reboot days, but as soon as I start using any game(shadowgun, engry birds) or applications (surf the web, check videos) that demand the cellphone some kind of power then cellphone will start feeling hot and will reboot.
PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.
Click to expand...
Click to collapse
I really was hoping it will be somethig cause by software and not hardware where a hardware fix/replace will be need. I already have another phone, a Razr, but i really like my Atrix and I want it to pass it to my sister or my girlfriend.
in cause I would want to fix it, do you think will be cheaper to buy a broken screen atrix and do the repair as you mentioned or just send my atrix to motorola to be repair or maybe any other rapairshop.
Thanks everyone for your replies.
I was mostly aiming my reply at our resident wailing wall, if you can get moto to fix your phone for you then that seems like the preferred option.
Sent from my MB860 using Tapatalk 2
My atrix wifi stopped working then suddenly started doing random reboots. I reflashed tried everything. Will only stay on for a min or so then rebootes over and over again really annoying!!
Sent from my HTC Vision using Tapatalk
Related
Hello everyone, im not one to post much, i bascily find what i need say what i must and im done... I purchased 2 samsung vibrants, made a contract and never been so happy with a phone... A few days after having the phone, i start having issues when trying to make a call... Phone stays in Dialing screen and doesnt go anywhere from there, or goes black, or just drops the call or doesnt make the call at all and goes rightback to the main screen... ALSO!!! text messeges wouldnt go through with a 3g signal full bars... soon after i started having issues with a few programs the sims would give me an error, other aps would get the shakes, freeze, market doesn load , just a black screen... so i called tmobile let them know what was going on.... made us do a reset lost everything on the phones.... waited a few more days same problems again this time we went and got the sim cards changed.... few hours later same thing again... so after we passed the 14 day period to return the phones or what not they gave us a bit of a hassle to have them replaced but they replaced them... Mind you this issues was random and everything happend while having a better then good enough signal... so we get the replacements and a few days later... same issues again... Now my concern is how lucky can i be to get 4.... FOUR!!! not 1... but 4 phones that do the same exact things...
Id like to know how many ppl are having any of these issues besides the gps one... cause tmobile reps keep saying "OH i know "Blank" has this phone and hasnt had any issues at all, we havent recieved many calls about this phone.. " Im sure its Bull but please if any of you have had these issues please post id like to get something done about this cause at this point i love the phone but i cant deal with not being able to use my phone when i want to... Ive taken a few pics of the errors and a video or two but i wanna have something to show inthere face that im not just the only one with this problem and i dont just want a new phone...
My Mytouch 3g 1.2 with cyanogen ran faster, better, and never gave me the issues this phone is giveing me.. its stupid and i dont believe this should be happening...
So please post lol thanks....
p.s.
I know i miss spelled im running late for work and typed in a rush sorry...
RE: Black Screens
It's your phone lagging.
Do you have Facebook or Twitter hooked into your phone.
It's probably updating statuses in the phone app, and that's why it's lagging. When it lags, it starts giving black screens. Happens a lot. If you want to stick with the phone, then some of the knowledgeable modders here can recommend some decent custom ROMs that get rid of much of the lag, and point you in the correct direction.
From what I've read FroYo doesn't fix this issue on Galaxy S phones, though some said the leaked 2.2.1 ROM for the i9k fixes much of it.
RE: Text Messages
T-Mobile's network is pretty bad, I've noticed. I get the failed text messages quite a bit as well.
RE: Shakes and stuff in other apps
See "RE: Black screens" The RFS file system is almost guaranteed to lag any application which accesses the forum, especially if they use a database.
90% of the people here have had the same issues. 80% of them run a custom ROM or Lag Fix, 5% of them are in denial, and 5% of them run such a slimmed down setup that the lag is rare and simply doesn't bother them.
Speaking of which. There are Lag Fixes and Custom ROMs (usually with Lag Fixes integrated in them) that can alleviate much of the Lag. YMMV, however.
HTH.
umm a user error? i wonder how you use your phone..
like when you download apps from the marketplace, do you at the same time to make calls? send texts? or other stuffs while downloading? orr are you multi tasking as lot? web, text, games ? do you even exit on apps ..hmm
and you've been a member since july when the vibrant launched, are you not making this story up? LOL im kidding.. just get a different phone i guess, not a vibrant..
He's past the return period. Read his post.
Phones are cheap I heard...
Sent from my SGH-T959 using XDA App
My Vibrant doesnt regonize sd card
I rooted my phone the other day and flashed to Nero 3 Team whiskey Rom, ever since then my phone doesn't recognize my external sd card and when i plug it to the PC it only shows internal card can some one help me i posted this twice and no respond hope this one works and thanks to all of you...
tonydatechnyc said:
I rooted my phone the other day and flashed to Nero 3 Team whiskey Rom, ever since then my phone doesn't recognize my external sd card and when i plug it to the PC it only shows internal card can some one help me i posted this twice and no respond hope this one works and thanks to all of you...
Click to expand...
Click to collapse
Check this out, this may be what you need: Internal/External Sdcard Mounting Fix - for all 2.2 roms - *11/20/10*
the SAME EXACT ISSUES WITH ALL PHONES?
Here's what i did before, not to a vibrant, but my g2 when it had a bunch of problems.
After 6 replacements, tmobile told me that they can't trust me anymore. so for this time i went to their store and let them see the problems, they told me they hadn't seen it before (obviously) then i asked if i could TRY OUT another phone in front of them, i took out everything, and put it in the new phone, and same issues.
They told me something was wrong and they'd do something... they went to the back, same back after 10 minutes, and everything was fixed, but they wiped EVERYTHING ON MY PHONE, the sd card etc.
N8ter said:
He's past the return period. Read his post.
Phones are cheap I heard...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I read it.. do you realize that it's nnot hard to replace the phone on TMobile? Tmo might even offer him a different phone.. it's called customer service and it's not like he bricked the phone anyway.. even if you bricked it they'd still replace it.. are you that oblivious???
I only had my Vibrant running stock firmware for about 2mins so I do not know about your lag. I am using the latest PepperKake rom with the Voodoo lag fix. I do not have facebook or twitter running. Just my email and a PS3 trophy card. I have not seen any sort of lag or freeze.
Ms_Vibrant said:
I read it.. do you realize that it's nnot hard to replace the phone on TMobile? Tmo might even offer him a different phone.. it's called customer service and it's not like he bricked the phone anyway.. even if you bricked it they'd still replace it.. are you that oblivious???
Click to expand...
Click to collapse
I've been through 3 of these phones. I don't need tips from you.
Sent from my SGH-T959 using XDA App
N8ter was the most helpful with his first post. JL5 fixed alot of the "lag" issues I had, but the only lag I was experiencing was using my exchange (corporate) connector.
Best bet is to flash to JL5 or a custom rom, or if you dont wish to deal with that return the phone and tell TMO what for.
JL5 "Stock" ROM
http://forum.xda-developers.com/showthread.php?t=881542
N8ter said:
I've been through 3 of these phones. I don't need tips from you.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
then what's the point of you saying "he's past the return period..?" if you yourself were able to exchange it 3 times? can't he do the same knowing he's got faulty devices?
it's funny how some poster above me could praise you and say you were helpful when you cant even help yourself to make your phone become better and learn to like it, but instead you come in here parading your hate about the vibrant...
ughhh.. rolleyes**
Ms_Vibrant said:
then what's the point of you saying "he's past the return period..?" if you yourself were able to exchange it 3 times? can't he do the same knowing he's got faulty devices?
it's funny how some poster above me could praise you and say you were helpful when you cant even help yourself to make your phone become better and learn to like it, but instead you come in here parading your hate about the vibrant...
ughhh.. rolleyes**
Click to expand...
Click to collapse
You told him to get another phone - which I interpret to mean a different phone, because another Vibrant won't fix his issues, obviously. I've gotten two replacements (both were BNIB basically from the factory, since they were backordered when I put the tickets in).
He's past the return period, so his only choice would be to get a different phone, and those aren't cheap.
Furthermore, carriers (T-Mobile included) are always willing to swap the phone out for a different model to save a contract, but they aren't so dumb that they will let any random user get a free upgrade just because they called in *****ing about phone problems and threatened to cancel their contract (when you ETF, they get their subsidy back).
I know what I'm talking about. I've ETF'd from two other carriers in the past 6 months (Sprint and AT&T, due to poor signal issues) and have had all 4.
You can roll your eyes all you want, miss thing who is obviously a fangirl.
Sorry eveyone i lost my password for a while lol... To update you all on this, i ended up going thru 6!!! vibrants all had the same issues.. i didnt wanna root it i loved it as it was but after argueing with tmo, and samsung i didnt get anywhere with them, they only offered to exchange for the charm, HEll no! ...They WOuldnt exchange it for anything else.. so i ended up canceling the contract. It was cheaper to cancel the contract then to buy another phone at full price like they wanted me to.. it was $400 to cancel the contract plus the month, for the family plan... had i purchased two phones the "mytouch 4g" which is what we tried to get, at full price it was running about 900 to almost 1200 for both phones... havent had any issues with the mytouch ... But whats funny is , they now have the same vibrant phone with 4g service and a front facing camera... could it be they knew the vibrant had issues? so went ahead and remade it /fixed the issues instead of a recall. I saw several ppl everytime i went out who had one and actually ASKED them if they had any issues like i was and YES they did...
Basically in a nut shell Eclair is ****. The phone is awesome . Flash a good Rom and everything will be fine.
Sent from my SGH-T959 using XDA App
that sucks
Guyver96 said:
Hello everyone, im not one to post much, i bascily find what i need say what i must and im done... I purchased 2 samsung vibrants, made a contract and never been so happy with a phone... A few days after having the phone, i start having issues when trying to make a call... Phone stays in Dialing screen and doesnt go anywhere from there, or goes black, or just drops the call or doesnt make the call at all and goes rightback to the main screen... ALSO!!! text messeges wouldnt go through with a 3g signal full bars... soon after i started having issues with a few programs the sims would give me an error, other aps would get the shakes, freeze, market doesn load , just a black screen... so i called tmobile let them know what was going on.... made us do a reset lost everything on the phones.... waited a few more days same problems again this time we went and got the sim cards changed.... few hours later same thing again... so after we passed the 14 day period to return the phones or what not they gave us a bit of a hassle to have them replaced but they replaced them... Mind you this issues was random and everything happend while having a better then good enough signal... so we get the replacements and a few days later... same issues again... Now my concern is how lucky can i be to get 4.... FOUR!!! not 1... but 4 phones that do the same exact things...
Id like to know how many ppl are having any of these issues besides the gps one... cause tmobile reps keep saying "OH i know "Blank" has this phone and hasnt had any issues at all, we havent recieved many calls about this phone.. " Im sure its Bull but please if any of you have had these issues please post id like to get something done about this cause at this point i love the phone but i cant deal with not being able to use my phone when i want to... Ive taken a few pics of the errors and a video or two but i wanna have something to show inthere face that im not just the only one with this problem and i dont just want a new phone...
My Mytouch 3g 1.2 with cyanogen ran faster, better, and never gave me the issues this phone is giveing me.. its stupid and i dont believe this should be happening...
So please post lol thanks....
p.s.
I know i miss spelled im running late for work and typed in a rush sorry...
Click to expand...
Click to collapse
that suck, r u able to reproduce the problems in front of the salesperson. i have four and all mine seem fine even when they were stock. they're all running cm7 #105 and seem to run without error -gps.
Something just isn't right about all of this. I think everybody agrees that the random reboots are a result of the recent update and is something that will be fixed by another update. If that's true, why is Verizon swapping out phones for people?
I called Verizon yesterday complaining about the reboots and was told to factory reset my phone as it had been working for other people. I was also told to call back if the reboots continued and that my phone would be replaced. Of course they continued so I called today and have a replacement on its way.
I guess I'm hoping that the phone I get hasn't had the update applied. If it has, what's the point of Verizon sending it? How is it even possible that their tech support doesn't know the cause of the random reboots?
yes i agree it seems a little fishy. but for the average customer rolling back the software might not be the easiest thing to do. not to mention its a PITA.
i would imagine it makes them happy hearing they will get a new phone. i think its just a band aid while they are working on it.
headcheese said:
yes i agree it seems a little fishy. but for the average customer rolling back the software might not be the easiest thing to do. not to mention its a PITA.
i would imagine it makes them happy hearing they will get a new phone. i think its just a band aid while they are working on it.
Click to expand...
Click to collapse
The thing is though, tech support never told me not to update the new phone when it arrives. I won't be updating but there's a lot of people out there who don't keep up with these forums that are going to update and end up right back in the same boat.
Maybe they want to investigate the phones with issues
My advice is don't get a replacemnt for your phone because your giving up a new bought pphone for a refurbished phone. Bad choice in my opinion.
One mmore thing. Verizon is not taking these phone in for investigation. Here merely just a company trying tto make the customer happy that's why there replacing phone. There nothing techy about it. Its just an attempt at customer satisfaction.
I agree with dalrym05. I had random reboots both Before and After i applied the ota. Don't think it has to do anything with the hardware.
Sent from my ADR6400L using XDA App
My wife has had random reboots before the update. Hasn't had any since the update. Mine has had one reboot when I was watching a 2hr video on youtube with a very low battery when it did it. I really think it has something to do with apps not being addressed properly. She has apps I would never use and one was causing an issue, so she pulled it. The lag stopped at that point. If they swap your tb and it reboots, start looking at what is installed.
Sent from my SCH-I800 using XDA Premium App
I just wanted to spread the gospel. If you follow the instructions in this thread, http://forum.xda-developers.com/showthread.php?t=1081230 it has virtually eliminated the random reboots for me. I also had reboots after updating my radio. I used the combo prescribed in this thread and they are gone
dalrym05 said:
My advice is don't get a replacemnt for your phone because your giving up a new bought pphone for a refurbished phone. Bad choice in my opinion.
Click to expand...
Click to collapse
I agree. Unless my phone is practically unusable through no fault of mine, I try to hold off on getting a replacement phone as much as possible.
Sent from my ADR6400L using XDA Premium App
Verizon has acknowledged the rebooting problem and is working with HTC:
http://www.androidcentral.com/htc-verizon-working-thunderbolt-reboots
sprodigy said:
I just wanted to spread the gospel. If you follow the instructions in this thread, http://forum.xda-developers.com/showthread.php?t=1081230 it has virtually eliminated the random reboots for me. I also had reboots after updating my radio. I used the combo prescribed in this thread and they are gone
Click to expand...
Click to collapse
That's great for people who are rooted.
Hey guys, it's deedscreen. The creator of the MoPho XDA Fan Group, facebook, Twitter, and Google+ page, and you may also know me as the one with the problems with the Photon who constantly nags, and rants with issues.
I just want to know if anyone has these issues too.
I have to deal with the phone being slow, constantly freezing, and the sleep of death, even after the latest update.
For the longest, I couldn't update the Photon, I found a thread on how to fix it by 'SBFing. So, I SBF'd it, it worked fine, updated to the latest software.
It was working fine, now I am back to the same issues, plus I cannot install any applications, nor update any applications. It will just say "INSTALLING" for literally hours, and never installs.
I have had the worst luck with this phone, I am going to 'SBF it back to stock, because a factory reset will not get rid of the battery icon modification.
I'm gonna return it to Sprint for a new one. I HAVE HAD IT WITH THIS PHONE!!! Why is it only me with this bad luck? It feels like no one else has these issues on the forums, I am always the one posting with these problems, myself alone! This phone is bad luck for me. I love it, when it works.
///RANT
PLEASE NOTE:
If you have a problem with this thread, keep your trap shut. I will have this thread closed if anyone insults me again, like the last time I had major issues. I am just experiencing bad luck. I need to know if anyone has similar issues. Sorry if I offended anyone.
Are you having similar issues?
Have u tried a completely stick photon...not modded and none of ur market Apps installed? ?
Sent from my MB855 using XDA App
deedscreen said:
I'm gonna return it to Sprint for a new one. I HAVE HAD IT WITH THIS PHONE!!! Why is it only me with this bad luck? It feels like no one else has these issues on the forums, I am always the one posting with these problems, myself alone! This phone is bad luck for me. I love it, when it works.
///RANT
Click to expand...
Click to collapse
Dude, you are definitely NOT alone. I love this phone too when it is working properly. These are my two main issue:
Random Reboots
Keyboard locks up - When this happens, the phone will not dial out. (Reboot required)
* This is my 2nd MoPho and I had the same issues with my first one. *
Factory defects with hardware do happen. Replace if you can.
Sent from my Motorola Electrify using XDA App
The reason why I am not quoting you guys, is because misleads users to think that I already have enough replies, so here we go.
@lucidvtec - I have tried stock options, that doesn't work always, not having any applications from the market installed is like asking me to jump off a bridge.
@sjamie - I do get random reboots ocassionally, but my keyboard, (no matter which one I use), constantly locks up. I get the "Sleep of Death" all of the time, and Constant Freezing. Please vote at the page here, on the forums to poll your results for issues with the Motorola Photon 4G MB855.
@Rapidlayout - You are correct.
-----------------------------
@lucidvtec, @sjamie, @ Rapidlayout: I am on my fifth Photon.
Mine was the same. Bricked it a few weeks ago and got this new one. Its perfect. There must be a bad batch of them, get it replaced bc no software is gonna fix it.
Sent from my MB855 using XDA App
I just completed a MSL reset, a full wipe, and flashed the latest 198_7 sbf. Let's see if this resolves my rebooting and keyboard problems. If not, I'll try out one of joker's roms. If that still doesn't work, I'll go in for Photon #3.
@deedscreen: I'm sorry to hear you are on your 5th Photon. That is not encouraging to me.
DWake014 said:
Mine was the same. Bricked it a few weeks ago and got this new one. Its perfect. There must be a bad batch of them, get it replaced bc no software is gonna fix it.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
All of the same issues as myself? Now when you replaced it, did you have a problem upgrading to the latest software with the replacement?
sjamie said:
I just completed a MSL reset, a full wipe, and flashed the latest 198_7 sbf. Let's see if this resolves my rebooting and keyboard problems. If not, I'll try out one of joker's roms. If that still doesn't work, I'll go in for Photon #3.
@deedscreen: I'm sorry to hear you are on your 5th Photon. That is not encouraging to me.
Click to expand...
Click to collapse
Just to let you know ahead of time, the Full Wipe, MSL Reset, and latest 198_7 sbf, will appear to work, it will work perfectly fine for about a month and a half, like mine, and you will have the same issues all over again.
Just to let you know.
I'm about to go to the Sprint Customer Advantage Repair Center Store, for my 6th Motorola Photon 4G device. Motorola has supposedly fixed the problem. WE SHALL SEE.
I just have to do an SBF before I go to the Store. I did a battery modification and I want it reset to stock values.
Sorry to hear. It sucks to hear of others having such problems with the Photon. Myself and others have been lucky to just have the "normal" issues all smartphones have in common.
If I was in your shoes, each time I got a new phone it would be run stock for at least a week or two with no apps whatsoever installed (I know, I know...what is the point right?) just to see if the issues exist straight out of the box.
I hate to say it but I would have probably swapped the phone a few times and then moved to something else. At some point it just isn't worth it anymore.
Wonder if it is some type of voltage issue. Have you talked to Motorola about it and if so, what has been said?
deedscreen said:
Just to let you know ahead of time, the Full Wipe, MSL Reset, and latest 198_7 sbf, will appear to work, it will work perfectly fine for about a month and a half, like mine, and you will have the same issues all over again.
Just to let you know.
I'm about to go to the Sprint Customer Advantage Repair Center Store, for my 6th Motorola Photon 4G device. Motorola has supposedly fixed the problem. WE SHALL SEE.
Click to expand...
Click to collapse
Okay... that's really not encouraging!
However, I've never gone a full month with no problems so at least that would be progress for me!
Please let us know what happens with your 6th phone. Fortunately, I've never had a problem flashing SBFs. It will be interesting to see if you have that problem with your 6th phone.
CCallahan said:
Sorry to hear. It sucks to hear of others having such problems with the Photon. Myself and others have been lucky to just have the "normal" issues all smartphones have in common.
If I was in your shoes, each time I got a new phone it would be run stock for at least a week or two with no apps whatsoever installed (I know, I know...what is the point right?) just to see if the issues exist straight out of the box.
I hate to say it but I would have probably swapped the phone a few times and then moved to something else. At some point it just isn't worth it anymore.
Wonder if it is some type of voltage issue. Have you talked to Motorola about it and if so, what has been said?
Click to expand...
Click to collapse
I am devoted to the Photon, I love it's features, style, (MAINLY, I've puchased a bunch of accessories, and Sprint said that I can only get the HTC EVO Design 4G, or the Optimus, they are supposed to allow me to get a phone that is of equivalent specifications which is the Epic Touch SII Galaxy, which Sprint refused to give me.
Motorola says "We have never heard of anything like this, what are you talking about? This cannot be true!"
Those reps are quite frankly put, "stupid" in regards to the Photon and its technical difficulties. (Sorry if I offended any reps on the site.)
Sprint is trying to do the old "bait and switch on me"
I am willing to pay up to $100 price in differance, but I have put too much effort in the Photon and the Photon Forums here at XDA. After all, I am the creator of the Photon Fan Club Group here at XDA, (if you are not a member, look at my signature and join below.), I have created the Twitter, Google+ and facebook pages for this phone.
You know what I'm saying?
(By the way, I just SBF'd my phone without taking my microSD card out, and the SIM card, and I wanted to move all of my data before I sbf'd it. darn it. hope my sd card didn't get erased, I will be mad with myself if I did.)
well I just bought my photon 20 days ago from a guy on craigslist and yes it was brand new, never activated everything sealed for 250.
And so far the only thing I wasn't able to do was the update which a lot of people couldn't get their phones to update but I used the 198_7 SBF and that was it.
So far I only had 2 reboots (and that was when I was messing around with root explorer replacing some apks in the system folder)
But besides that I haven't had any problems that aren't normal on any android phone.
I read a few posts in other forums about bad batteries causing some of the problems we are facing. Therefore, I called Motorola and they are sending me a new battery for FREE! I pray this fixes everything. (fingers crossed)
sjamie said:
I read a few posts in other forums about bad batteries causing some of the problems we are facing. Therefore, I called Motorola and they are sending me a new battery for FREE! I pray this fixes everything. (fingers crossed)
Click to expand...
Click to collapse
Read the same thing. Motorola sent me a brand new battery, for free, but that did not fix the problem for me.
deedscreen said:
All of the same issues as myself? Now when you replaced it, did you have a problem upgrading to the latest software with the replacement?
Click to expand...
Click to collapse
New one came with 198_6 so I had no reason to update
Edit: yes mine was plagued with all the same issues
Sent from my MB855 using XDA App
deedscreen said:
Read the same thing. Motorola sent me a brand new battery, for free, but that did not fix the problem for me.
Click to expand...
Click to collapse
Damn, man! You are shattering all of my dreams today! jk
sjamie said:
Damn, man! You are shattering all of my dreams today! jk
Click to expand...
Click to collapse
I understand that I am literally shattering your dreams, (no need for saying joking).
It is actually true.
I am sorry about that.
EDIT: On the bright side you will have an extra battery! See now I made one dream come true at no charge to you. (LOL! Hey, that rhymed.) Hehe
Well, since 198_7 isn't official, isn't flashing that SBF actually taking you away from a stock experience?
Never had one random reboot. Maybe some apps or a not 100% working root you guy's applied to the phone? Mine is flawless.
Sent from my MB855 using XDA App
Hey guys, I came had the HTC Sensation, and I broke it VERY bad, and T-Mobile refused to give me a new one, so I bought the Amaze 4G on Amazon.
The phone worked okay for the first week, and about 10 days after I had it, it started to randomly freeze and I would have to lock and unlock the screen for it to work again.
Wasn't a big deal at first. It was almost as if the processor wasn't getting enough voltage for example, on my Sensation if I undervolted it too much it would freeze up and I would need to pull the battery.
Not as big of a deal though, but it is SO ANNOYING when trying to text or type something and having to go through the whole process.
But then the device was getting very slow when I had it on the charger, so I argued with Amazon to take it back and they said I would have to contact the private dealer.
I had no luck with the dealer, so I basically got screwed over out of 500 bucks.
BUT... I think the problem is fixable...
Correct me if I'm wrong, (and I probably am), I am NEARLY 100% positive this is a battery issue or a processor issue.
And maybe one of you phone geniuses will be able to help me out (You guys never dissapoint)
But before I drop 15 dollars on a battery, I want to know if one of you have had experience with a problem like this. Even after rooting, wiping, installing countless roms and apps, I have had no luck at all.
Did you buy it used?
Iscreaman2311 said:
Did you buy it used?
Click to expand...
Click to collapse
Yea it was "Certified Refurbished" by the company, but they said that there was no way to prove it was like that when it left their shop, so basically I got screwed out of everything. I tried contacting HTC also and they said a standard repair could range up to 100 dollars, and I really don't want to spend that unless I have to, but I am almost positive it's the battery that doesn't give the phone enough power. I will take it up to T-Mobile and see if they have a tester battery I could use. Very weird problems though, it makes me wonder if it's more than the battery.
Thaxtonator said:
Yea it was "Certified Refurbished" by the company, but they said that there was no way to prove it was like that when it left their shop, so basically I got screwed out of everything. I tried contacting HTC also and they said a standard repair could range up to 100 dollars, and I really don't want to spend that unless I have to, but I am almost positive it's the battery that doesn't give the phone enough power. I will take it up to T-Mobile and see if they have a tester battery I could use. Very weird problems though, it makes me wonder if it's more than the battery.
Click to expand...
Click to collapse
I think we need more info before we can think of possible reasons for the problem.
Are you rooted?
What software version are you using?
Did you do the factory reset?
What apps are running background?
Did you try different sd card?
Did you get logs (logcat, etc.)
etc. etc.
It may be purely hardware issue like you say, but as you say, software can cause similar problems, too. Especially, if you can remedy the problem by going in to the lockscreen and back, I think it is software related.
EDIT: Wait a minute! You're the same guy asking about s-off'ing the phone with ICS leak, aren't you? Probably you didn't flash the original ICS RUU before flashing a custom ROM? Mismatched firmware can cause tons of problems and there's no easy solution to it rather than to flash the firmware. But then, if you're not s-off'ed, you can't flash firmware to begin with. What a mess you are in.
Also if you think it's a battery problem plug the thing in problem still there not the battery. It will get full power plugged in even with a bad battery.
Sent from my HTC_Amaze_4G
Simply putting this, i buyed a SGSII about a month ago, and since then it shutdows or freezes. I don't know what is wrong. I TRADED THE PHONE 3 TIMES!!! And all 3 times the phone has the SAME problem. It random shutdown/freeze(I don't know the difference). Theres almost 0% chance that the Vodafone store has 3 devices with teh exact same problem, when the 3rd SGSII i got(this one) is from a different package then the others....
So I ask here really kindly, who can help me if some1 already had some problem with some application I have installed. I leave here the screenshots of Google Play apps I have installed. Apart that i only have BBS.
http://localhostr.com/files/2R092zP/capture.png
http://localhostr.com/files/AGu4OeN/capture.png
http://localhostr.com/files/F4bg5HJ/capture.png
http://localhostr.com/files/piZJYnL/capture.png
http://localhostr.com/files/kqay1JC/capture.png
http://localhostr.com/files/oz8A3uy/capture.png
Please understand me, I really want a phone that doesn't shutdow or freeze :/ I really need alarm for example in the morning and I can't even trust that to my phone since I can wake up and phone is just shutdown >,<
Update: Went 2 day again at the store, and they said that some faulty 4G SIM cards where causing problems(didnt specified which ones) and he traded me a new charger - This said, he told me that if problem still occurs to come talk to the sotre manager on monday...
If this helps, maybe it is causing the problem, if someone has this version of Android and reports it giving problems i would apreciate
https://dl.dropbox.com/u/18267742/Screenshot_2013-01-19-17-33-13.png
I beg for your help guys. Thanks!
NunoPitbull said:
Hey so i bough my SGSII 3 days ago, and this is the 2nd time it happens. The phone just shuts down or something. I can't unlock it by any means.
Only thing i've putted on it was some apps and Nova launcher.
Should I take it to replace or? Is it hardware? Thanks!
Click to expand...
Click to collapse
I didnt modified nothing at all...unroot, still with the ICS stock it came out of the box 4.0.4
Aw and I have a flip cover that has a magnet on top but that doesn't changes nothing right?
Well, it is off course possible it's software, but if it's brandnew you shouldn't be bothered with fixing problems like these yourself I think Personally I would send it back^^
Sent from the Matrix
Donnie Sins said:
Well, it is off course possible it's software, but if it's brandnew you shouldn't be bothered with fixing problems like these yourself I think Personally I would send it back^^
Sent from the Matrix
Click to expand...
Click to collapse
Ill take it to the store then
So I went to Vodafone and first question they made was:
Have you changed your SIM card lately?
I todl them it had ~5years or something.
They said it may be the card.
I asked if this ever hapened.
They said never...
So i asked, if it never hapened why you say its because of SIM card?
---
And that was it. They told before anything I should change SIM and test if it still shuts down...
What you guys think? Anyways I'm gonna change SIM card to 4G one, since now Vodafone is obligating every1 to change, they gonna deactivate the old ones soon... Then i'm gonna see if phone goes down...
I just seems strange the phone goes down cause of SIM card with no signal or something... Anyone knows a answer to this?
Any1 knows osomething about this?
NunoPitbull said:
So I went to Vodafone and first question they made was:
Have you changed your SIM card lately?
I todl them it had ~5years or something.
They said it may be the card.
I asked if this ever hapened.
They said never...
So i asked, if it never hapened why you say its because of SIM card?
---
And that was it. They told before anything I should change SIM and test if it still shuts down...
What you guys think? Anyways I'm gonna change SIM card to 4G one, since now Vodafone is obligating every1 to change, they gonna deactivate the old ones soon... Then i'm gonna see if phone goes down...
I just seems strange the phone goes down cause of SIM card with no signal or something... Anyone knows a answer to this?
Click to expand...
Click to collapse
Guys please its urgent. Only got 10 more days to confirm this..
NunoPitbull said:
Guys please its urgent. Only got 10 more days to confirm this..
Click to expand...
Click to collapse
Dude, bumping your thread every couple of hours isnt going to achieve anything other then possibly it been closed or deleted.
Firstly people will reply when/if they have something to say. Second its New Years eve, most people are busy. Only reason why I'm not is because I'm not well at the moment so resting.
A sim card wouldnt make your phone shut down, hes talking crap. Also when you say "cant unlock" do you mean network unlock? If so then use the search button, we have plenty of topics on how to unlock network very easily, most/best are a simple app you install from market.
Don't take Vodafone's crap. Demand a replacement as the one they provided is faulty from day 1.
Try without a SIM too, this will prove that is not the problem.
Take Atheists advice and don't bump within a 24hr time frame, especially today/yesterday.
Sent from my GT-I9100 using xda premium
Are you sure on that? Seems they don't want to simply trade the phone, and wanna keep it for tests...
Though, 2 days passed and he doesn't shuts down...
Not entirely sure as I cannot test the phone myself but for a new phone to be playing up, it's not convenient and I would want a phone that works without crashing, especially from new.
Sent from my GT-I9100 using xda premium
NunoPitbull said:
Hey so i bough my SGSII 3 days ago, and this is the 2nd time it happens. The phone just shuts down or something. I can't unlock it by any means.
Only thing i've putted on it was some apps and Nova launcher.
Should I take it to replace or? Is it hardware? Thanks!
Click to expand...
Click to collapse
Try to take off this cover with the magnet. I think that the magnet is interfering with the hardware which then causes the phone to shut down.
Sent with my homing pigeon
So here's the thread again.
If anyone happens to have/had same problem as me with this wirsds shutdowns pls reply
NunoPitbull said:
So here's the thread again.
If anyone happens to have/had same problem as me with this wirsds shutdowns pls reply
Click to expand...
Click to collapse
Same as before, go to the store you got it from.
gastonw said:
Same as before, go to the store you got it from.
Click to expand...
Click to collapse
Am I the only one that thinks taht is really strange 2 phones have the same problem? And that they hold like 1 day or 4 (depends on the phones mood xD) and then shutsdown? xD
I wished someone informed enough on old SIM cards could clarify me if SIM has something to do or not
But I already went to the store, but they dont have any SGSII left lol Waiting for a new packages to come..
NunoPitbull said:
Am I the only one that thinks taht is really strange 2 phones have the same problem? And that they hold like 1 day or 4 (depends on the phones mood xD) and then shutsdown? xD
I wished someone informed enough on old SIM cards could clarify me if SIM has something to do or not
But I already went to the store, but they dont have any SGSII left lol Waiting for a new packages to come..
Click to expand...
Click to collapse
Must be a faulty hardware, is that store reliable?
A brand new device has to run super smooth, if not, store's fault.
NunoPitbull said:
Am I the only one that thinks taht is really strange 2 phones have the same problem? And that they hold like 1 day or 4 (depends on the phones mood xD) and then shutsdown? xD
I wished someone informed enough on old SIM cards could clarify me if SIM has something to do or not
But I already went to the store, but they dont have any SGSII left lol Waiting for a new packages to come..
Click to expand...
Click to collapse
Look dude, you have been told OVER and OVER again that it couldn't be the sim card causing phone to reboot. Its either your hardware like your phone or battery or its your software, ie your rom or apps installed.
Have you even bothered trying other sim cards?
Tried factory reset?
Have you tried other rom?
Have you tried other kernel?
Have you got refund and gone elsewhere?
Have you read any of the replies here or in your duplicate threads?
TheATHEiST said:
Look dude, you have been told OVER and OVER again that it couldn't be the sim card causing phone to reboot. Its either your hardware like your phone or battery or its your software, ie your rom or apps installed.
Have you even bothered trying other sim cards?
Tried factory reset?
Have you tried other rom?
Have you tried other kernel?
Have you got refund and gone elsewhere?
Have you read any of the replies here or in your duplicate threads?
Click to expand...
Click to collapse
With all due respect it seems you don't read the replies you say you bother to answer...
1- It doesn't reboots, it just shutdowns. Thats why I say my problem isn't found elsewhere therefore doesn't seems to be a ROM problem.
2- Since I have 14 days (and not the usual 30) to ready-exchange the device trying a SIM card won't be enough, since the phone can handle random time turned on without going down.
3/4 - I already changed the phone once, so same hardware flaw would be suspicioous since phones are tested and odds of getting a faulty hardware 2 times in a row with the exact swame faulty style is like 1/1000. Especially on recent SGSII.
5- Nope, i'm hoping i'll get a talk with Samsung(not vodafone) and talk to them if the third phone come with same problem.
6- Yes I did. But as I said on point 1) it seems you didn't read mines I asked for someone that has a sim card knowledge, since phones in the past DID shutdown due to low network/loss of signal causing phones to shutdown. But as I said to the Vodafone guy, i think its strange that a new phone such as most smartphones are to shutdown cause of SIM card beeing old/loosing signal with this 4G thing. But since i traded for this new SGSII and the SAME problem is hapening i tend to beleive is the SIM. Though I already asked Vodafone to send me a 4G card and if I get the third SGSII I will try to test the full 14 days I have to see if its the SIM card thats causing something or not.
Apart all of this, if any1 faced the same problem please tell me something(most likely will be from Portugal, who knows).
NunoPitbull said:
With all due respect it seems you don't read the replies you say you bother to answer...
1- It doesn't reboots, it just shutdowns. Thats why I say my problem isn't found elsewhere therefore doesn't seems to be a ROM problem.
2- Since I have 14 days (and not the usual 30) to ready-exchange the device trying a SIM card won't be enough, since the phone can handle random time turned on without going down.
3/4 - I already changed the phone once, so same hardware flaw would be suspicioous since phones are tested and odds of getting a faulty hardware 2 times in a row with the exact swame faulty style is like 1/1000. Especially on recent SGSII.
5- Nope, i'm hoping i'll get a talk with Samsung(not vodafone) and talk to them if the third phone come with same problem.
6- Yes I did. But as I said on point 1) it seems you didn't read mines I asked for someone that has a sim card knowledge, since phones in the past DID shutdown due to low network/loss of signal causing phones to shutdown. But as I said to the Vodafone guy, i think its strange that a new phone such as most smartphones are to shutdown cause of SIM card beeing old/loosing signal with this 4G thing. But since i traded for this new SGSII and the SAME problem is hapening i tend to beleive is the SIM. Though I already asked Vodafone to send me a 4G card and if I get the third SGSII I will try to test the full 14 days I have to see if its the SIM card thats causing something or not.
Apart all of this, if any1 faced the same problem please tell me something(most likely will be from Portugal, who knows).
Click to expand...
Click to collapse
You haven't mentioned changing Roms or Kernels.
This to me sounds like a software issue.
This is not a Sim card issue!!!.
It might be wrong current or voltage issues, but this being a new phone would lead me straight back to it being a software issue.
I have a Galaxy S2 for over a year and had a load of random reboots or shutdowns. It always was a kernel issue, update to the latest or downgrade to the most stable always fixed it. So my advice try to fix the software before blaming the hardware. Try different kernels, Roms and if you are still having the problem then it is a hardware issue. Flash a stock Rom back on and your phone should still be under warranty. Goodluck
BTW this is hilarious: 1- It doesn't reboots, it just shutdowns. Thats why I say my problem isn't found elsewhere therefore doesn't seems to be a ROM problem.
That sounds like a Rom or Kernel problem. First thing I would check! Are you sure that it shut downs rather than just freezing?
Also I just noticed your on 4.0.4 there is problems with the version of android
bahmonkeys said:
You haven't mentioned changing Roms or Kernels.
This to me sounds like a software issue.
This is not a Sim card issue!!!.
It might be wrong current or voltage issues, but this being a new phone would lead me straight back to it being a software issue.
I have a Galaxy S2 for over a year and had a load of random reboots or shutdowns. It always was a kernel issue, update to the latest or downgrade to the most stable always fixed it. So my advice try to fix the software before blaming the hardware. Try different kernels, Roms and if you are still having the problem then it is a hardware issue. Flash a stock Rom back on and your phone should still be under warranty. Goodluck
Click to expand...
Click to collapse
He's been advised now multiple time in multiple topics to try new kernel or rom but he just keeps simple ignoring the advise or dismissing it and seems to be convinced its his sim card for some odd reason.
If he wants to create multiple topics asking for help (have them closed/deleted) and then ignore the advise and then wonder why he still has same issues then its his own fault and his own problem.