Calls echo in car - Galaxy S III Q&A, (US Carriers)

I just got my Verizon SIII yesterday and I am loving it so far. One thing I have found is a pretty major problem as callers complain of a very prominent echo when I take calls in my car. They can hear themselves echoing back while my end is perfectly clear.
In my car I use a simple car charger and the aux input through the headphone jack on the phone. This setup worked flawlessly with my Evo 4G. What I believe is happening is when I plug into the headphone jack on the SIII it immediately assumes that headphones are connected and therefore does not apply any kind of cancellation to prevent feedback from the car stereo. The callers voice goes through the stereo, right into the microphone, and right back to the caller with a several second delay. Very annoying.
If this is indeed the case, is there any way to fix this? As I said above, my Evo 4G did not have the problem nor did my old Blackberry Storm.

dear Lord... audio goes into phone, through your aux cable, straight into the speakers. Your speakers then produce noise.. you know, that thing your phone detects to sense when you are talking? And it echoes because that person is hearing their own voice through your speaker. Your evo either had an amazing noise canceling Mic or a sucky normal microphone which didn't pick up the noise being broadcast. Just unplug your phone and put it on speaker if you are that worried about it, or do what I do and tell them tough sh*t and deal with it
Sent from my SGH-I747M using Tapatalk 2

I am familiar what the problem is. I am not stupid and I do not expect to be treated as such. There are ways of eliminating the echo just as the phone does when it is on speakerphone. Obviously it is doing something to eliminate the echo when it is on speakerphone that it does not do when plugged into the aux jack. I can't be the only one that wants to use the phone in the car with this setup.
The Evo doesn't even have a noise cancelling mic. It simply applied the same processing while plugged into the aux jack as it did when using speakerphone to prevent the feedback.
I don't know why I even bother asking questions here because I usually get a smart ass useless response. I thought this was a forum full of enthusiasts that like to hack at things and solve problems.

Evo450 said:
I am familiar what the problem is. I am not stupid and I do not expect to be treated as such. There are ways of eliminating the echo just as the phone does when it is on speakerphone. Obviously it is doing something to eliminate the echo when it is on speakerphone that it does not do when plugged into the aux jack. I can't be the only one that wants to use the phone in the car with this setup.
The Evo doesn't even have a noise cancelling mic. It simply applied the same processing while plugged into the aux jack as it did when using speakerphone to prevent the feedback.
I don't know why I even bother asking questions here because I usually get a smart ass useless response. I thought this was a forum full of enthusiasts that like to hack at things and solve problems.
Click to expand...
Click to collapse
Here's the thing butter cup, all the good ones are out working on important things that the masses of people want while you are complaining about something that can be fixed literally by a quick yank. That's why I am having such a short temper with you. I have very little intolerance for ignorance.
Sent from my SGH-I747M using Tapatalk 2

I'm sorry for expecting my brand new flagship phone to be capable of something my 2 year old phone could do... The speaker phone is not loud enough to hear clearly on the highway. Sorry, that's not a solution.

Evo450 said:
I'm sorry for expecting my brand new flagship phone to be capable of something my 2 year old phone could do... The speaker phone is not loud enough to hear clearly on the highway. Sorry, that's not a solution.
Click to expand...
Click to collapse
Then get a Bluetooth and quit complaining
Sent from my SGH-I747M using Tapatalk 2

Yeah got the same problem to, i use 2 do the same thing with my xperia x10, there were no problem. Since both our old phones didnt have noise cancellation program, maybe on our sgs3's we should disable noise cancellation
Sent from my SGH-I747M using XDA Premium App

I tried turning noise cancellation on and off and it didn't make a difference. It will not allow me to toggle that when a headset is connected. Hopefully someone around here has a similar problem and will be nice enough to present a solution. If there is no solution then I'll have to figure something else out. Would the Samsung bluetooth clip device do it?

Related

[Q] Problem with Ear Buds.

Hi Everyone...Question where is the code behind the earbuds? Reason I am asking is that I plug my earbuds in and I can hear just fine but the person on the other end can't hear me. If I set TTY to VCO it works but audio stinks. Is this a Radio/ROM/KErnel issue??? Or do I need to unroot and take it back lol...someone please let me know!!!
Thanks!!!
it can be either or...
i found when using some AOSP roms(mainly older versions of CM7) people had a hard time hearing me.
currently i'm using CM7 1.6.1 and that's not an issue anymore.
In case anyone sees this it was actually a hardware problem, got a replacement phone and used the same ROM/kernel and all worked perfectly...the tech said that the saulder connections on the ear buds goes out easily...
Sent from my ADR6400L using Tapatalk
BuffoGT said:
In case anyone sees this it was actually a hardware problem, got a replacement phone and used the same ROM/kernel and all worked perfectly...the tech said that the saulder connections on the ear buds goes out easily...
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Having a similar issue with ALL types of wired headsets. Posted in the General section and hoping to get some devs attention in it. Did some general Google searching and apparently by manufacturer design (thanks HTC!), when headsets are plugged in (not headphones mind you, diff is if it includes a mic), the mic disables on both the phone and the mic in your chord. You can bypass the disabling of the phone mic by changing the TTY mode but the quality is poor and still does not allow you to use your headset mic.
If you use regular headphones, the phone will show the headphone icon (again, not the headSET icon (with the boom mic in the pic)) and you can still use the mic from the regular phone. The problem I have here is it still requires me to walk around with my phone in the air as if it were on speakerphone.
I'm assuming devs can tweek this and I am 99% positive, previous headsets with my TB did NOT have this problem. I've used a mix of GB, AOSP, and Froyo roms (current), and have NOT found a way to get my headset (with mic built into the chord) to work. Extremely frustrating.

Bluetooth Issues

I have just recently gotten a rezound about 3 weeks ago and I have noticed issues with my bluetooth. Not all, but most people I talk to on the other end say my voice is muffled and has lots of static. I can't figure out how to remove it. I've attempted turning everything off (wifi, gps,4g) and the static is still there. I've read about some people having issues on vzw site and HTCs site but haven't seen it mentioned anywhere here. I'm am running the latest ICS leak, which has nothing to do with it because the phone did it before I updated the firmware. This is all on a Plantronics M100 that worked flawlessly with my Dinc. If I can't resolve this I may have to return this phone for something else because I HAVE to have a working bluetooth. If anyone has a bluetooth that works great let me know and ill try it to see if I can get one that works. Who knows maybe this bluetooth doesn't like this phone. Anyways, thanks in advance...
Sent from my ADR6425LVW using Tapatalk 2
I know what you are talking about. I use a samsung hm3500 for videos and audio because it supports A2DP. But it is also just a Bluetooth headset. Probably the coolest one I have found. Great for watching videos without headphones.
(Sorry that was me babbling)
Anyway, yes I have the same issue with the HM3500. People tell me my voice sounds muffled, but when I switch to the phone mic, it sounds much better. I assume it is just a low quality headset? I only paid #10 for it.
I use a jawbone era. It works the same on this phone as it does on my dinc and my charge.
I mean.. I MIGHT be the phone. Call and get a replacement, if its still a problem then get something else I guess.
The best thing to do to check it, is to call yourself and leave yourself a voicemail. Talk with the headset, turn it off and talk with out it. Go back and forth s few Times.
Repeat with the dinc.. compare the quality yourself. It has been my experience that other people are bad at accurately describing problems.
Sent from my ADR6425LVW using XDA
Quick troubleshooting
I have had occasional problems too on my phone, but the wife's does not.
Check how you hold the phone. There is a mic hole on the bottom edge you do not want to cover with a finger, I did. Take off the back cover and check that the mic hole is open, not clogged.
Does the audio input accessed by the keyboard (for voice recognition text input) hear you and work well? If that does not, the phone isn't picking up your voice. You could also try making a voice recording and playing it back to check the quality.
Try a bluetooth headset or car radio handsfree. If those work fine then the problem is likely with the phone/mic. That will involve a replacement.
Ill try the voicemail thing. The problem is with my bluetooth not the phone mic itself. When I switch to that people say I sound much better. I have tried several different ways of holding it with all the same result. I made several phone calls last night and some were land lines. My wife said one time I sounded staticky and the rest of the time it was better. Other calls I made the other people said static as well. I don't know what would cause it to be intermittent like this.
Sent from my ADR6425LVW using Tapatalk 2
Bluetooth
I would try a different bluetooth set. I use mine with a bluetooth motor cycle helmet head set and it works just fine. Also with a Motorola stereo set sounds good to.
Ok really starting to get pissed at this Rezound. Got another headset to try and....same results. Callers on the other end say I sound extremely loud like my mouth is right on the bluetooth and the audio is very muddled. Why is this all the sudden a problem??? My other bluetooth worked great with my original incredible. If I can get this resolved I'm ditching this phone and getting something else because I NEED bluetooth. Someone please tell me a headset that works for theirs and I will try that one!
Sent from my ADR6425LVW using Tapatalk 2

Discovery about headphone noise (humming)

I looked and didn't see anything about this, so forgive me if it's been posted already.
I noticed, like a lot of people, the annoying humming that this phone makes when you listen to music (for me most apparent when I have it hooked to my car stereo) but I was listening to music with a portable speaker, speaker connected to my LAPTOP (not the phone), and I moved the phone close to where the 3.5mm plugs into the laptop, and I heard the same buzzing sound. 0__0 ... So I think the humming is coming from some one of the wireless radios.. not sure which one, but after a few seconds, it wouldn't hum anymore, which means the radio must have shut off...
Again, forgive me if this is already known information, but if it isn't ... this may help some people, maybe the GPS radio causes the noise?? or Wifi??
x70xchallengerx said:
I looked and didn't see anything about this, so forgive me if it's been posted already.
I noticed, like a lot of people, the annoying humming that this phone makes when you listen to music (for me most apparent when I have it hooked to my car stereo) but I was listening to music with a portable speaker, speaker connected to my LAPTOP (not the phone), and I moved the phone close to where the 3.5mm plugs into the laptop, and I heard the same buzzing sound. 0__0 ... So I think the humming is coming from some one of the wireless radios.. not sure which one, but after a few seconds, it wouldn't hum anymore, which means the radio must have shut off...
Again, forgive me if this is already known information, but if it isn't ... this may help some people, maybe the GPS radio causes the noise?? or Wifi??
Click to expand...
Click to collapse
yeah its the 4G LTE radio. it makes your speakers make weird crazy signal noises when it's too close, too, just like the old GSM flip phones did back in the day
earthrocker said:
yeah its the 4G LTE radio. it makes your speakers make weird crazy signal noises when it's too close, too, just like the old GSM flip phones did back in the day
Click to expand...
Click to collapse
Yep found that out on day one. Switch to wi-fi or turn off data and all will be well. If you're streaming in the car, I barely notice it with the music turned up. Droid Charge didn't have this problem, but it also didn't have an amplified headphone jack. I had to turn my car radio up way higher than my iPod with that phone, not the case with this one.
Homestar1217 said:
Yep found that out on day one. Switch to wi-fi or turn off data and all will be well. If you're streaming in the car, I barely notice it with the music turned up. Droid Charge didn't have this problem, but it also didn't have an amplified headphone jack. I had to turn my car radio up way higher than my iPod with that phone, not the case with this one.
Click to expand...
Click to collapse
You've got to be kidding me... That is nuts, and that buzzing drives me absolutely CRAZY! I noticed something that with my Beats over ears, every time I touched the screen the buzzing would start, couple seconds it would go away. I put the phone into airplane mode and presto, all the buzzing was gone! Verizon HAS to do something about this, it makes the headphone jack virtual unusable!
HTC Is Aware Now
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Email From HTC said:
Thank you for the information. Unfortunately, it did not take me long to test the issue and replicate it with my personal device. I use in-ear ear buds and will be forwarding this to our corporate office in the morning so that we may complete some additional testing on the team and hopefully find a permanent resolution. I appreciate you bringing this to my attention.
Click to expand...
Click to collapse
wingman1487 said:
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Click to expand...
Click to collapse
Though not sure how exactly they could fix this without a hardware change. Rezound had same issue.
Sent from my HTC6435LVW using xda premium
Anyone try a Ferrite Split Core? Not sure if it would help but if you have one sitting around it would be worth a try. Just wrap your audio cable through it a few times, worth a shot. Maybe two one at each end. See attached image.
I've run into this myself, however.....the humming does go away on it's own after a few seconds even when I'm downloading a large file over LTE....that tells me that while it still may be a hardware issue, they likely have filters in place that the software isn't triggering in a timely fashion. So it's possible it could be fixed in software.
beaups said:
I've run into this myself, however.....the humming does go away on it's own after a few seconds even when I'm downloading a large file over LTE....that tells me that while it still may be a hardware issue, they likely have filters in place that the software isn't triggering in a timely fashion. So it's possible it could be fixed in software.
Click to expand...
Click to collapse
Am I the only one who did not have that problem? Or have I just not really noticed it. Ill check next time I listen to music
Sent from my HTC6435LVW using xda app-developers app
Homestar1217 said:
Droid Charge didn't have this problem
Click to expand...
Click to collapse
It definitely did. Both this phone and my Charge make my computer speakers buzz.
wingman1487 said:
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Click to expand...
Click to collapse
Did you ever hear anything more on this? I listen using quite sensitive molded ear buds, and am considering returning the phone. What good is an expensive media device that sounds like a lumber mill?
phillipdhall said:
Did you ever hear anything more on this? I listen using quite sensitive molded ear buds, and am considering returning the phone. What good is an expensive media device that sounds like a lumber mill?
Click to expand...
Click to collapse
If you're using expensive IEMs, why are you driving them with the built-in amp? You need to use an external amp and use a player like Neutron MP to line-out to it.
Sent from my HTC6435LVW using xda app-developers app
Argumentation said:
If you're using expensive IEMs, why are you driving them with the built-in amp? You need to use an external amp and use a player like Neutron MP to line-out to it.
Click to expand...
Click to collapse
Thank you! I have considered picking up an external USB DAC. Can you confirm that the stock ROM will support it, and are there compatibility concerns with specific DACs? I'm not an audio engineer any more, so I can't justify spending much...
phillipdhall said:
Thank you! I have considered picking up an external USB DAC. Can you confirm that the stock ROM will support it, and are there compatibility concerns with specific DACs? I'm not an audio engineer any more, so I can't justify spending much...
Click to expand...
Click to collapse
The E17 is a great USB DAC, if that's too expensive, the E7 is a good alternative. You can use an OTG cable and do USB audio, or line out using Neutron. :good:
Sent from my HTC6435LVW using xda app-developers app
I turn off sync when I listen to music and it does the trick. But I also keep sync turned off when I'm not on WiFi so its not really a big deal.
Sent from my HTC6435LVW using Tapatalk 2
It's not the LTE radio causing it. LTE does not use TDMA (time division multiple access, as opposed to CDMA) as in traditional GSM. It uses a different form of signal transmission called OFDMA (orthogonal frequency division multiple access) which is continuous transmission like CDMA, which does not make speakers buzz. Most of the cause of this is the circuit being closely tuned with the flow of power in and out of the battery. If you plug in the phone to charge while using the headphone jack, it should be even louder and more apparent.
A quick fix for this is to put whatever you're using through a noise filter. This one is only $10 on amazon and is better for those listening through speakers rather than headphones. As for me, I don't really hear it much on my phone unless its plugged in, in which this little filter fixes the issue.
Berzerker7 said:
It's not the LTE radio causing it. LTE does not use TDMA (time division multiple access, as opposed to CDMA) as in traditional GSM. It uses a different form of signal transmission called OFMDA (orthogonal frequency division multiple access) which is continuous transmission like CDMA, which does not make speakers buzz. Most of the cause of this is the circuit being closely tuned with the flow of power in and out of the battery. If you plug in the phone to charge while using the headphone jack, it should be even louder and more apparent.
A quick fix for this is to put whatever you're using through a noise filter. This one is only $10 on amazon and is better for those listening through speakers rather than headphones. As for me, I don't really hear it much on my phone unless its plugged in, in which this little filter fixes the issue.
Click to expand...
Click to collapse
Really, then how come whenever I switch to 4g i get buzz, but while on 3g or WiFi it doesn't buzz. And on top of that HTC has said its the 4g antenna causing it.
Sent from my GT-P7510 using xda app-developers app
Bigandrewgold said:
Really, then how come whenever I switch to 4g i get buzz, but while on 3g or WiFi it doesn't buzz. And on top of that HTC has said its the 4g antenna causing it.
Sent from my GT-P7510 using xda app-developers app
Click to expand...
Click to collapse
Coincidence? I've never gotten any buzz, and I'm always on 4G.
Not happening here on stock. I use headset for about 3 hours a day. Best sound yet and i'm a picky listener with only high quality headsets. My Bose OE2 would have picked up any noise.
a little off topic... I havent tried to replicate this on my DNA yet but my iPhone 5 and everyone iPhone I've had since '07 (I've had them all) have this buzzing noise in the car when I have them playing through the aux jack AND charging simultaneously. when I unplug the charger, noise is gone...

[Q] Bluetooth to car stereo phone noise

Hi all. New here, so hopefully this will be concise enough.
T-mobile HTC Amaze 4g, no mods, all stock plus a few apps. Everything working fine on the phone. Purchased a Platronics BT headset, works OK; limited range, but passable. Just bought a Sony MEX-BT4100P car unit. Did the install myself (retired auto technician, so I know a little about doing it correctly). All working OK, BT pairs fine, functions all good (Phone book, redial, etc). Problem is a buzz noise during calls, only audible on the other end of the call, but it's pretty loud. Sound is similar to a slightly shorted mic cable. Voice is audible, just a loud background buzz. No noises with any other car stereo function. No noises with any other phone function.
Talked to car stereo vendor, they sent new unit and microphone. No change. Talked to HTC. They say that since the Plantroncs works fine, there's no problem with the phone.
I'm trying to find out if anyone else has experienced this specific issue and if so what had to happen to resolve it.
Any thoughts? I don't have another BT phone to try
Android 4.0.3, Sense 3.6. Don't know what other info might be helpful.
Thanks.
Charlie
Might be the headset
charlie.kaiser said:
Hi all. New here, so hopefully this will be concise enough.
T-mobile HTC Amaze 4g, no mods, all stock plus a few apps. Everything working fine on the phone. Purchased a Platronics BT headset, works OK; limited range, but passable. Just bought a Sony MEX-BT4100P car unit. Did the install myself (retired auto technician, so I know a little about doing it correctly). All working OK, BT pairs fine, functions all good (Phone book, redial, etc). Problem is a buzz noise during calls, only audible on the other end of the call, but it's pretty loud. Sound is similar to a slightly shorted mic cable. Voice is audible, just a loud background buzz. No noises with any other car stereo function. No noises with any other phone function.
Talked to car stereo vendor, they sent new unit and microphone. No change. Talked to HTC. They say that since the Plantroncs works fine, there's no problem with the phone.
I'm trying to find out if anyone else has experienced this specific issue and if so what had to happen to resolve it.
Any thoughts? I don't have another BT phone to try
Android 4.0.3, Sense 3.6. Don't know what other info might be helpful.
Thanks.
Charlie
Click to expand...
Click to collapse
Hey Charlie,
I remember having a plantonics headset. They were awful for me and they broke eventually. Did you try another headset? I think the headphones you're using could be the source of the problem. Hopefully someone else experienced in BT and headsets can assist you.
SuperAfnan said:
Hey Charlie,
I remember having a plantonics headset. They were awful for me and they broke eventually. Did you try another headset? I think the headphones you're using could be the source of the problem. Hopefully someone else experienced in BT and headsets can assist you.
Click to expand...
Click to collapse
The Plantronics headset is fine; it's the Sony car stereo BT function that's making the noise...
It's been a while since I've had the stock ROM on my phone, but try looking under the settings menu in dialer for 'noise suppression' and make sure it's ticked.
Does your head unit have a gain setting for the mic? I had a JVC unit that had one in the Bluetooth menu settings.
Actually, I just looked up your manual, you do have a mic gain.
It looks like you also have an echo canceller/noise canceller setting as well. See what playing with those do for you.
Failing those options, it sounds like you have interference in your mic. Try routing it away from any wires that carry current. You might try just holding it out in the open and making a test call.
Sent from my Amaze 4G using xda app-developers app
DarkMatter_74 said:
It's been a while since I've had the stock ROM on my phone, but try looking under the settings menu in dialer for 'noise suppression' and make sure it's ticked.
Does your head unit have a gain setting for the mic? I had a JVC unit that had one in the Bluetooth menu settings.
Actually, I just looked up your manual, you do have a mic gain.
It looks like you also have an echo canceller/noise canceller setting as well. See what playing with those do for you.
Failing those options, it sounds like you have interference in your mic. Try routing it away from any wires that carry current. You might try just holding it out in the open and making a test call.
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Head unit - I've tried all settings on mic gain and noise cancellation with no changes at all to the noise, although voice quality changed as expected.
Microphone has been pulled out of the car, literally to the full extent of its cable, with no change. I've wrapped the mic and its cable in tin foil and jumpered that tin foil shield to chassis ground with no change.
It does indeed to me sound like microphone interference, but nothing I do, including a different mic, changes the noise. Head unit and mic have been changed out for new.
Does it happen even with the engine off?
Sent from my Amaze 4G using xda app-developers app
DarkMatter_74 said:
Does it happen even with the engine off?
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Yes. On, off, no difference. In garage, out of garage, no difference.
charlie.kaiser said:
Yes. On, off, no difference. In garage, out of garage, no difference.
Click to expand...
Click to collapse
This tells me it's not interference, at least not from the car's electrical system. Do you happen to live under high tension lines?
Ok, here's what we've got in an extremely simplified flowchart:
mic------>head unit------->bluetooth-------->phone-------->person called
Follow the path, eliminate as you go.
1. Unplug the mic completely. Make a test call, see if your caller hears the noise still. If not, it's either the mic (replaced already, but not unheard of to get multiple bad ones. Try a desktop computer microphone?) or poor shielding in the radio (not easy to fix, even harder to locate.) If it's still there....still might be shielding in the head unit. Unlikely though.
2. You've already messed around with the head unit's settings. Nothing to do here.
3. Bluetooth. My radio used a USB bluetooth adapter, yours is built in. Can't try a different BT.
4. Phone. You don't know someone with a phone with bluetooth? If pairing with a different device results in a clear call, it's the phone (you could try rooting/updating/replacing it. Maybe they just don't like each other?) If the noise is still there with a different phone, it's either the head unit (you got another bad one or they just don't make them very well) or it's outside your control. Maybe the tower itself. You could try driving quite some distance away, till you're on a different tower. See if it's clear then.
Beyond all this, I really don't know of anything else to try, apart from getting a different head unit.
DarkMatter_74 said:
This tells me it's not interference, at least not from the car's electrical system. Do you happen to live under high tension lines?
Ok, here's what we've got in an extremely simplified flowchart:
mic------>head unit------->bluetooth-------->phone-------->person called
Follow the path, eliminate as you go.
1. Unplug the mic completely. Make a test call, see if your caller hears the noise still. If not, it's either the mic (replaced already, but not unheard of to get multiple bad ones. Try a desktop computer microphone?) or poor shielding in the radio (not easy to fix, even harder to locate.) If it's still there....still might be shielding in the head unit. Unlikely though.
2. You've already messed around with the head unit's settings. Nothing to do here.
3. Bluetooth. My radio used a USB bluetooth adapter, yours is built in. Can't try a different BT.
4. Phone. You don't know someone with a phone with bluetooth? If pairing with a different device results in a clear call, it's the phone (you could try rooting/updating/replacing it. Maybe they just don't like each other?) If the noise is still there with a different phone, it's either the head unit (you got another bad one or they just don't make them very well) or it's outside your control. Maybe the tower itself. You could try driving quite some distance away, till you're on a different tower. See if it's clear then.
Beyond all this, I really don't know of anything else to try, apart from getting a different head unit.
Click to expand...
Click to collapse
I did try unplugging the mic and the noise goes away, but according to Sony and the vendor, if a mic isn't plugged in, the entire audio chain gets muted automatically, so it's not much of a test. I'm going to see if I can dig up another mic like a computer mic with a mute or on/off switch and see what that might do.
I'm in a rural area and not too many cell phones I can borrow here. Might be one I can find...
I'll try another tower too; that's something I have not tried. But this really sounds like audio input chain noise rather than post-processing noise. I was an audio engineer in a previous life and I am still leaning towards mic-related issues...
Thanks.
charlie.kaiser said:
I did try unplugging the mic and the noise goes away, but according to Sony and the vendor, if a mic isn't plugged in, the entire audio chain gets muted automatically, so it's not much of a test. I'm going to see if I can dig up another mic like a computer mic with a mute or on/off switch and see what that might do.
I'm in a rural area and not too many cell phones I can borrow here. Might be one I can find...
I'll try another tower too; that's something I have not tried. But this really sounds like audio input chain noise rather than post-processing noise. I was an audio engineer in a previous life and I am still leaning towards mic-related issues...
Thanks.
Click to expand...
Click to collapse
Update... Tried driving to another location, and voila! The noise disappeared. I'm now getting normal audio from the system. And what's really strange... back at the house the noise is gone as well...
Thanks to all for the suggestions and ideas! Glad it wasn't something more difficult to fix...

[Q] Problem with noise cancelling headphones?

Hey there,
Today I decided to eventually officially get the xperia z2 so I opened the headphones and plugged them in. They're absolutely amazing, better than anything I've had so far in terms of in-ear headphones. However, I noticed a problem. Not sure if it's just me with faulty headphones but when they're plugged in and they're not like leaning a certain way, there's extreme noise, songs randomly change, Google Search app randomly opens etc. If I spin the headphones while they're plugged in as in just turn the 3.5mm jack around while it's in the hole, songs stop playing, there's really loud noise too. Have I got faulty headphones or a faulty headphone jack/phone?
Thanks in advance for any help! If some of you could please try reproduce this with your noise cancelling headphones and report back I'd appreciate it tremendously!
P.s it might be worth nothing I did put the phone in a bit of water for about 10 seconds just to test it is waterproof and I assume the headphone jack is too so it shouldn't be that right?
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
feis said:
Jack might take upto few hours to dry up, says so in user manual
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That's weird. I did the whole water thing yesterday afternoon so it's easily been over 24 hours and it has been heating up like crazy today because I've been using it so much so it should've dried up by now surely?
Thanks for your reply! :good:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
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feis said:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
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Just tried a standard pair of headphones they seem to work fine with no interference and no random music stoppages. If I spin the NC headphones while it is plugged in, I hear noise only in the right headphone. The noise specifically sounds like how it would if you were on the phone to someone and they were tapping their headphone mic on their end then the music stops. Hmm guess I'll be going back to get them swapped tomorrow!
Thanks again!
Edit: Just tried the headphones on my laptop and they seem to be working fine regardless of position. I think it may be the jack after all. Will be taking phone in to be swapped/repaired tomorrow.
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
feis said:
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
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Yeah I feel like either one of the points are messed up on the headphones or one of the contact points in the jack is messed up. I'll have to go in store tomorrow and try another pair of 5 contact point headphones as I don't have any others with me. I'll update tomorrow afternoon thanks again for trying to help! :good::highfive:
I have exactly the same problem, 10 - 15 minutes after a brief bit of radio in the bathroom, but the phone wasn't inside the actual shower, I plugged my noise cancelling headphones in and immediately heard a couple of small pops. Thought nothing of it to be honest, but as my journey to work went on the noises got louder and more distorted and seemed to be being caused by the background noise itself. Then the phone just went mental, started getting very hot and taking me to the Smart Connect App for no reason, the speakers stopped working completely, could call people, but not hear anything (dial tone or voice), even after multiple re-starts nothing. Tried calling my phone from my desk phone and the speakers were working for ringtone/notification, but not music and voice! Then after turning it off and leaving it for a while, things seemed to come back to normal, but then I tried plugging the headphones in and once again the phone went mental. Running stock ROM, unrooted on 17.1.A.2.55 (STILL!) I'm a bit miffed to say the least. The phone has in some respects exceeded my expectations, but sometimes feels like a half-baked product.
Now the phone isn't recognising the noise cancelling headphones at all and the phone has mad battery drain and random volume issues (alarms are refusing to silence and quiet, then loud speaker volume) considering I was in a steamy room and not actually immersing the device in water.. This totally sucks going to Sony store tomorrow..
OK just an update on what's been happening with my phone/headphones since my last post. Went to Sony store (and three store) and was basically told "meh, phone Sony" so I called 08705237237 and the girl on the phone told me to "repair the software" first and if this don't fix the problem then send headphones in for repair! As for the headphones, they are no longer recognised as noise cancelling ones for 99% of the time, when they are recognised, they make the phone go utterly mental and freeze up! Very annoying. Will try software repair and report back. Will this error affect the use of the stm10 mic I have on preorder, will have to see..

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