sound noise - Gen8, Gen9, Gen10 Q&A, Help & Troubleshooting

Hello everyone
I just got my archos 80 g9 turbo and I am really happy for the price.
But unfortunately I have a problem with the sound. If nothing makes a sound for some time , the sound becomes distorded like white noise. If I change the volume the sound is fixed until is silent for a while and becomes distorted again.
I tried re initialize everything as it seems to me like a software problem but no luck.
Anyone had the same problem ?
Edit: I think it is completely random when noise starts. But after sometime just stops....

buluba89 said:
Hello everyone
I just got my archos 80 g9 turbo and I am really happy for the price.
But unfortunately I have a problem with the sound. If nothing makes a sound for some time , the sound becomes distorded like white noise. If I change the volume the sound is fixed until is silent for a while and becomes distorted again.
I tried re initialize everything as it seems to me like a software problem but no luck.
Anyone had the same problem ?
Edit: I think it is completely random when noise starts. But after sometime just stops....
Click to expand...
Click to collapse
Hey buddy,
i've got the same problem with my just bought Archos G9 101 Turbo.
Sometimes there comes a crackling noise out of the speakers. Sounds a bit like an old reeeally dusty vinyl record...
Is there any solution available?

I tried many software wise tweaks to solve the problem, nothing worked. So i rma it and hey send me a new one. Even the new does it but much less so i can live with it.
I have seen 3 archos 80g9 and all of them had the same problem ,so i believe its a design flaw...
Sent from my ARCHOS 80G9 using XDA Premium HD app

I am on my second Archos G9 101 250GB Turbo. I returned the first one because of random crackling noise from the speakers (and for the phantom screen clicks). Both problems still exist on my replacement device. The noise occurs at random times for a few seconds then stops. I have noticed that it only occurs when the WiFi is on.
I use the Archos solely in the car as a media player (connected to my stereo via aux-in) for hours on end without ever getting the crackling noise, yet when I get home and connect to the WiFi…there is the noise again. I am not sure if this is software or a hardware issue.
I can live with this though because it works flawlessly as a first rate car stereo.

Yes, there are differences unit to unit. What I observed that the 2 units that came out of the box with honeycomb had this issue much more than the one that came with ics.
I am not sure if it is hardware or software either, my impression is still that is software because it is audible from phones and also looks like the crackling noise continues until the stream is over.
For example:
You play an mp3 and it starts with crackling sound.
The sound continues to be crackling until everything is silenced for a couple seconds
Then everything is normal.
But it appears to be random (haven't test with wifi turned off, I use it all the time with on ).
If some dev can check sources for solution or identify the problem I would be thankful
Sent from my LG-P990 using XDA Premium HD app

Same problem on the turbo. Anyone found a workaround yet?

HI
Same here but that noise always, with and without wifi, playing games or listening music.
i use [email protected] V3, someone with others roms with same problem?

arruntus said:
HI
Same here but that noise always, with and without wifi, playing games or listening music.
i use [email protected] V3, someone with others roms with same problem?
Click to expand...
Click to collapse
I have not heard the crackle noise on my Archos for a about two weeks now. I use it as a media player (mp3) two hours a day everyday in the car. The Archos is in a dock on the car dashboard connected to my car stereo via Aux-in, I hardly ever hold it in my hands
The Archos 10i G9 Turbo is totally standard OS wise. I have replaced the original 250GB HDD with a 512GB SSD and because I only use it as an MP3 player and nothing else; I have disabled every application I was able to. I no longer use Bluetooth or WiFi.
I suspect it may have something to do with (based on my observation only and not on scientific basis):
1) WiFi connection?
2) Holding it?
3) Use of internal speakers?
4) Heat?
5) Software?

Shoober said:
1) WiFi connection?
2) Holding it?
3) Use of internal speakers?
4) Heat?
5) Software?
Click to expand...
Click to collapse
1) in my case no
2) in my case no
3) the problem is only with internal speaker
4) I'm not sure but it may be .........
5) with diferents rooms seems that the same, I'm not sure, so I asked
I think the problem is impedances, but the device that causes the problem is........?????
if the reason is this design flaw and not well protected the speaker.
Are speculations but together we can get something clear
Someone else with the same problem can describe when it happens what is doing?
Thx.

My first g9 did it everywhere, mp3, youtube , browser, games... and it was totally random in my opinion (i didnt check wifi on -off ). Very very very irritating.
I suggest you to rma yours like i did mine.
Btw with what android version your tablet came?
Sent from my ARCHOS 80G9 using XDA Premium HD app

4.0.6, upgrade to 4.0.7, rooted and now with [email protected] V3.

I just got a G9 80 with v4.06 on it. If it's plugged to the charger & charging, the electrical garbed sound will be there when typing or upon playing music/videos. If the charger is not plugged it, the garbed sound is intermittent when playing sound.
Seems like faulty hardware or a design flaw to me.
I will try the following when I reach home later:
1) upgrade to 4.07 & test
2) Test with earphones inserted

Results:
1) upgrade to 4.07 & test (same issue )
2) Test with earphones inserted (clean sound playback, so it's the speaker only.)
I found out something upon inserting a usb thumbdrive to the G9. I have no sound garbed when the thumbdrive is inserted & enabled.
This is true for games & music, but when playing videos (Big Buck Bunny), sometimes the problem is still there. The inserted thumbdrive seems to reduce the frequency of garbed sound.
Can it be a grounding issue?

Hi
Everything you say makes me think the same thing, shielding is the problem, i do not know if the speaker or cables are not well insulated.
I think the key word here is impedances, with good insulation could be solved.
I not have so much electronic knowledge to fix it.
some electronic some out there who can help us ??????

Related

Problem with Plantronics BackBeat 903 Bluetooth headset

I recently got the BackBeat 903 as a replacement for my previous bt headset, and it works great for calls, however, when I tried listening to music the playback experience is not as good. The music plays just fine, but as soon as I move the phone, or if I turn the screen off the playback starts becoming choppy, as if the audio player (I tried several, and they all do the same) would loose CPU time and control to the G-Sensor or something, and then when I stop moving it around the playback resumes. Anybody had the same problem? Thanks for your help!
benitton said:
I recently got the BackBeat 903 as a replacement for my previous bt headset, and it works great for calls, however, when I tried listening to music the playback experience is not as good. The music plays just fine, but as soon as I move the phone, or if I turn the screen off the playback starts becoming choppy, as if the audio player (I tried several, and they all do the same) would loose CPU time and control to the G-Sensor or something, and then when I stop moving it around the playback resumes. Anybody had the same problem? Thanks for your help!
Click to expand...
Click to collapse
Hey there benitton, I have the same headset, and experience the exact same issue...intermittent skipping, as if the handset was bogging down for different reasons.
However, I'm firmly of the opinion that the issue is with the phone and the sub-par bluetooth stack in it, not with the headset itself. I haven't tried other BT stereo headsets with this phone, but I've used the backbeats with other devices, and didn't have the same issue at all.
Unfortunately, I haven't yet found any source or method for replacing the BT stack in the TP2, we may just be stuck with this one for good
Have you used any other stereo BT headsets with your TP2? If so, did you notice the same symptoms at all? (<----- that's a question for anybody, not just the OP)
Unfortunately I have not found any other headset that I would like to use, and as you mention, it seems that no matter which one we could use we'll have the same problem. I am trying to see if there is any way we can run any audio player in exclusive mode, maybe that could help a little bit, but since the BT stack is part the system, I guess it will still have problems. I tried disabling the G-Sensor, but I was not able to fully disable it, so I still had problems with the audio, but not as much as when it is fully enabled. I will keep trying to find something, and any suggestions you might have would be wonderful. Thank you!
hey guys.. i was planning to buy this one.. seeing this post.. i just cancelled my order...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=320508090475
Click to expand...
Click to collapse
do you guys think same will happen with this one also??
depakjan said:
hey guys.. i was planning to buy this one.. seeing this post.. i just cancelled my order...
do you guys think same will happen with this one also??
Click to expand...
Click to collapse
I honestly haven't tried any other BT stereo headsets with the TP2, so I can't say for sure...but honestly for $12 I might just pick up that motorola to give it a shot and see.
But...I'm sure there's others here who have used that same model, or even different ones, who could comment on whether they've seen the same issues...
I have the backbeat 906 (it's a 903 with the headphone jack adapter in the box) and haven't had stutter problems using a Touch Pro 2, T-Mobile version, with the stock 6.5 ROM and S2P/S2U2. The audio quality has been great and I use the thing while running so it's obviously moving constantly. What software are you running on your phone that might be eating CPU?
sithanas said:
I have the backbeat 906 (it's a 903 with the headphone jack adapter in the box) and haven't had stutter problems using a Touch Pro 2, T-Mobile version, with the stock 6.5 ROM and S2P/S2U2. The audio quality has been great and I use the thing while running so it's obviously moving constantly. What software are you running on your phone that might be eating CPU?
Click to expand...
Click to collapse
Yeah I really should have bought the 906's instead...because now I can't find the adapter sold separately anywhere, and I already have a number of uses for it
Now when I have the issue, I usually have nothing running but the media player itself (I've had the issue with several different ones as well). However, after re-reading the OP's notes, they do bring up a good point...I've got my g-sensor set to work with manila too, so that might contribute to the issue, but it's intermittent enough that I can't tell yet whether turning the sensor off made any difference.
It also occured to me this morning that it might be related to the commonly-felt lag whenever the SMS module is engaged (like when receiving an SMS)...again, since not every SMS msg seems to affect the performance exactly the same, it'll be a little while 'till I can tell for sure.
While we wait for any other suggestions, those might be things for benniton to take a look at too
sirphunkee said:
Yeah I really should have bought the 906's instead...because now I can't find the adapter sold separately anywhere, and I already have a number of uses for it
Now when I have the issue, I usually have nothing running but the media player itself (I've had the issue with several different ones as well). However, after re-reading the OP's notes, they do bring up a good point...I've got my g-sensor set to work with manila too, so that might contribute to the issue, but it's intermittent enough that I can't tell yet whether turning the sensor off made any difference.
It also occured to me this morning that it might be related to the commonly-felt lag whenever the SMS module is engaged (like when receiving an SMS)...again, since not every SMS msg seems to affect the performance exactly the same, it'll be a little while 'till I can tell for sure.
While we wait for any other suggestions, those might be things for benniton to take a look at too
Click to expand...
Click to collapse
Interesting. I'm not using the g sensor for pretty much anything - usually when I'm using the 906s it's while running so my handset's got Endomondo, S2P, S2U2, and sometimes pocket outlook open. I've noticed it breaks up a little if i have my phone in the opposite pocket from the left earphone (so right pocket) but it doesn't stutter exactly, just drops in quality. left pocket is fine though. it's always been fine in a belt case.
Before S2P had working AVRCP on the Pro2 I was using the Music tab built into Manila and didn't have any lag issues with that either. Though, I just thought of this - wifi interference? BT and wifi use the same frequency bands and watching youtube videos over wifi has definitely induced a headphone stutter for me in the past. I got around it by letting the video cache first and then playing.
Problem disconnecting calls
Hey fellas...
I got the Plantronics Backbeat 903 for my Touch Pro 2. I really like the headset but I'm having a problem with it not disconnecting a call when I click the phone button on it to hang up.
It will always pick up the call when I click the button to answer but it will only sucessfully hang up the call maybe 1 out of 5 or six times.
Are any of you experiencing the same issue?
I had a Sprint Touch and bluetooth worked great with S9 headset. Then I got a Diamond and headset was horrible, lots of cut-outs, tried all kinds of things to no avail. Also got a Jabra BT2010, same problem with Diamond. Now I have the Touch Pro 2, Sprint, WM6.1 and Jabra works great with S2P, Resco Radio, StreamCenter and Slacker radio. Haven't tried with S9 because it died, battery won't hold charge, before I got the TP2. Just thought I would share my experience.
Was the quality good streaming with the TP2 Bluetooth or using the adaptor?
Can I ask what case you use with the TP2 when running? I would like this set up but don't want to risk damage to the phone through swear or rain. Does the TP2 fit in a iPhone armband?
Edit: Just found this thread for anyone else after an armband:
http://forum.xda-developers.com/showthread.php?t=571536
sithanas said:
I have the backbeat 906 (it's a 903 with the headphone jack adapter in the box) and haven't had stutter problems using a Touch Pro 2, T-Mobile version, with the stock 6.5 ROM and S2P/S2U2. The audio quality has been great and I use the thing while running so it's obviously moving constantly. What software are you running on your phone that might be eating CPU?
Click to expand...
Click to collapse
aerotec said:
Was the quality good streaming with the TP2 Bluetooth or using the adaptor?
Can I ask what case you use with the TP2 when running? I would like this set up but don't want to risk damage to the phone through swear or rain. Does the TP2 fit in a iPhone armband?
Edit: Just found this thread for anyone else after an armband:
Click to expand...
Click to collapse
Good with both the TP2 and the adaptor. I use S2P on the phone for my music app along with S2U2. As far as cases go, I just run with the phone in my pocket - I've run races in the rain and the phone's been entirely unaffected. Very solid hardware.
I used the BackBeat 903 with my iPhone 3G and experienced the constant breakup of signal whenever I tried to move around. If I was completely motionless, it provided superb quality - but if I tried to slowly walk across the room - it would break up with a frequency that approximately matched every right step (the phone was in my right pocket).
I disabled the "shake to shuffle" feature, just to be sure.
I tried holding the phone right up by my shoulders while walking, yet the disruptions continued.
And now I have upgraded to an iPhone 4 - and the problem is worse, not better.
Are we sure this is an Apple problem and not a Plantronics problem? Either way, I can't use the 903 for its intended purpose - to listen while walking.
Very, very frustrated.
concord977 said:
I used the BackBeat 903 with my iPhone 3G and experienced the constant breakup of signal whenever I tried to move around. If I was completely motionless, it provided superb quality - but if I tried to slowly walk across the room - it would break up with a frequency that approximately matched every right step (the phone was in my right pocket).
I disabled the "shake to shuffle" feature, just to be sure.
I tried holding the phone right up by my shoulders while walking, yet the disruptions continued.
And now I have upgraded to an iPhone 4 - and the problem is worse, not better.
Are we sure this is an Apple problem and not a Plantronics problem? Either way, I can't use the 903 for its intended purpose - to listen while walking.
Very, very frustrated.
Click to expand...
Click to collapse
I normally keep my phone in my left hand pocket when using the headphones - I believe the antenna is on the left side. I experienced poor performance with my phone on the right side of my body, but performance is typically good on the left. I've noticed that if I have a significant amount of metal between my head and the phone pocket (like, say, a handgun) the signal breaks up - my assumption is that whatever is in between the phone and the headset causes interference in the bluetooth connection. The best performance I've had has been my phone in the left side pocket of a pair of gym shorts, only wearing the shorts and a t-shirt. Also, for some reason my insulin pump doesn't seem to have enough metal in it to cause interference.
You have to make sure that your mobile phone is located on the left side of your body whole time, while you're using backbeat 903. It's in the manual hehehe. This will solve your problem. cheers.
Problem solved!!!
atleast for me ...I simply disabled the WIFI and poof the choppyness is gone and now plays without any distortion clear as a bell...hope this helps.
Of course I also used a registry editor to remove unwanted programs and clean out useless files.......... I think the problem lies with The 528MHz Qualcomm CPU with 288 megs of RAM.. I do not think it is sufficient enough to run all things at once...I would suggest to remove any and all unnecessary programs/files, then disable all which can be enabled when needed....good luck.

Headphone bug? uneven volume

I plugged my headphones in for the first time today and i realized that the left side was quieter than the right. And I unplugged it and replugged it in and it was fine. Then I tried it again and the left side was lower again. I'm not sure what's causing this or if my tablet is defective. But it seems like a hit or miss on getting even volume from both sides.
Anyone else having this problem or can test it out?
I have te same issue and it happens every time I plug in headphones and its annoying.
For me this only happened when I use my SGS2 headphones on Nook.
Actually, I found that SGS2 headphones only work well on the SGS2. With my laptop they have tons of noise, on nook sometimes I have uneven volume.
Although on SGS2 they have the best sound I've ever heard in headphones..
Have you guys tried other headphones?
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Montisaquadeis said:
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Click to expand...
Click to collapse
My 5$ noise isolation headphones work just fine? O_O
Montisaquadeis said:
I have te same issue and it happens every time I plug in headphones and its annoying.
Click to expand...
Click to collapse
This.
Every single time.
no issues here.
No issues here.
Headphone bug
Yes I too have that problem. Glad to see that it's not just me & mine.
Stupid question - for those having issues, have you tried wiggling or rotating the plug once it is plugged in? Sometimes I find if I have a spot of oxidization on the plug it will cause said uneven volume. It could explain the difference that occurs when you unplug/plug back in.
Another thing to try would be to plug them in when the device is asleep to see if that helps. If there is anything that tries to reduce the "pop" of the sound of plugging in the headphones it *might* affect how they sound after the fact.
Just grasping at straws here based on my experience with other devices.
I was having this problem until I realized I only had my headphones plugged in half way. Don't mean to be a jerk, but have you tried plugging your headphones in just a little further?
Sent from my DROID BIONIC using Tapatalk
no amount of fiddling with the plug helped me at all still have the issue and its annoying since the speaker isnt loud enough when I am out and about.
Another thing to consider - another issue I've had with certain device/headphone combos is that some headphone jacks either don't have a long enough plug or the plastic jacket of the jack interferes just enough with the plug in the device to affect sound (essentially related to downsay's comment). Try a cheap pair of 'phones from the dollar store with a simple jack and see if the problem persists. If so, perhaps the device is defective...
These are a cheap pair of head phones from dollar general lol.
Edit: Plugging the headphones in while the device was asleep seems to have fixed the issue for me for now. Sound is equal in both cans now
I have tried 4 different earphones, they have been plugged in all the way. Some people have no problem, so I'm beginning to think this is a hardware defect. I'm going to exchange mine and will let you guys know if there is a difference. I'll also try out the display model and see if it suffers from this problem.
Glad to hear you got them to work. Please do let us know how it goes with returning the nook tablet.
Sent from my DROID BIONIC using Tapatalk
I replaced my Nook twice partially due to this issue. Same problem on all three and it's always the left channel that is not connecting properly. I have found that I can get a good connection by plugging the jack in slowly. I think this is more a software issue than a hardware issue.
Yea just exchanged my tablet as well and the same issue is there as well as the one at the store. Plugging in slowly does help. Just before it engages the last click, if you hear both channels you're golden. Hopefully this is a software issue because it seems to be random. Unfortunately the one I exchanged has a creaking case, so now back to exchange again.
I stopped by Radio Shack this afternoon and purchased a $5 female to male 1/4" stereo connector. It seems to have solved the problem. I had similar problem years back with an iPaq PocketPC. Due to the shape of the hole on the iPaq/Nook, the headphone/earphone connector isn't inserting deeply enough.
Another solution would be to use something like a Dremel Mototool and shave away some of the excess material on the headphone/earphone adapter, so it can insert a little bit deeper.
ibgap said:
I think this is more a software issue than a hardware issue.
Click to expand...
Click to collapse
What is everyone testing their audio on? The stock media player? Video (what program)? Is it on every application you try?
I haven't had any issues with audio in games, websites or MX player at all other than a loudish pop when some programs start up, but I'm using a set of Denon stereo headphones (so, good (large/long, gold) headphone plugs on it, jiggling the connection does nothing).

headphone noise before audio

While watching youtube or playing video via SD card from my Nook Tablet (rooted indirect method, 1.4.0) I get a very annoying static/popping noise before the audio plays at the start of a video or when resuming from a pause. This is only present when headphones are attached. Almost like the device mutes the headphones while no sound is present then clicks/pops/buzzes for a split second when audio is detected before playing. This is happening with three different pairs of headphones and multiple browsers/players. The noise is in relation to the volume set on the device... If I turn the device up to max the static is louder then if the volume is set at half. I see this problem while the device is charging and also when it is not.
Is this problem common and people are dealing with it or am I alone? I did a forum search but didn't see any posts relating to my question.
thanks for any comments.
I have the same issue, and it is rather annoying. I am hoping it is a software issue with the rom, where the ramp between dc and audio is not being handled correctly. It would suck if we had broken hardware
Did you happen to try headphones before rooting?
Maybe related to my "clicking" I get when my NT is sleeping with WiFi on... hopefully a software bug and not shoddy design/materials.
seanchronnery said:
Did you happen to try headphones before rooting?
Click to expand...
Click to collapse
Nope, seems unlikely that would screw with it though.
seanchronnery said:
While watching youtube or playing video via SD card from my Nook Tablet (rooted indirect method, 1.4.0) I get a very annoying static/popping noise before the audio plays at the start of a video or when resuming from a pause. This is only present when headphones are attached. Almost like the device mutes the headphones while no sound is present then clicks/pops/buzzes for a split second when audio is detected before playing. This is happening with three different pairs of headphones and multiple browsers/players. The noise is in relation to the volume set on the device... If I turn the device up to max the static is louder then if the volume is set at half. I see this problem while the device is charging and also when it is not.
Is this problem common and people are dealing with it or am I alone? I did a forum search but didn't see any posts relating to my question.
thanks for any comments.
Click to expand...
Click to collapse
I think it's a software issue. We all have noticed it at some poont.
thin wired headphones
I've noticed this before with thin wired headphones, especially when around a computer. Thick wired headphones with more insulation / protection are a bit less likely to have this problem.
... just a thought... might not work in this case.
Nook Color was just like that. cm7 make it perfect.
Sent from my Nexus S using xda premium
Yup! It happened for a long time. I realized that it cause by the sleep mode of sound chip but it is a software bug... -_-
Last time I use it for the song picker for the annual dinner event and it keeps pop pop pop before start playing. I solve the problem by minimizing the volume but not stop playing.
Finally someone makes a thread about it! I noticed it very early on when I bought my Nook Tablet in last December. It bugged me a lot. I couldn't find much about this problem; all I could find was a similar problem reported with Nook Color. The description of the problem looked so similar that I assumed Nook Tablet has inherited it... I hadn't registered on XDA forums then and decided to live with my assumption.
It has nothing to do with root. I discovered it after rooting it, reverted back in hopes of curing it, it stayed. It persisted when it auto-updated to 14.1. I was hoping this was one of the bugs B&N fixed with the update, but apparently their only motive for the update was to block users from side-loading apps.
This annoying audio issue manifests in at least two different ways. With some headphones, NT emits bursts of hisses before starting the playback. With others, there's no hiss but there's a pop. The hiss is more bothersome than the pop. I have tried with a few different headphones, and only on one I hear the hiss. On the rest, I hear the pop. I don't know why it behaves differently with different headphones. Maybe it's something to do with impedance.
My take is that NT turns off the audio at the hardware level whenever it doesn't detect any audio playback. It comes back on with a prelude of a pop or hiss. The idle period needed shut off audio is very little (maybe 1 second or so). Maybe it was done to conserve battery. This makes playing any musical instrument app very frustrating. Once you pause before playing another note, you automatically get a prelude of a pop or a hiss.
Speaking of musical instrument apps, another thing that makes NT quite unsuitable for enjoying those is a lag/latency between hitting the touchscreen and hearing a sound.
Is there any other way to fix it as we wait for a stable version of Cyanogen ROM? I'm not sure. I have seen some lines dealing with audio on build.prop. I don't know editing which parameter to what value would help things, so I didn't mess with them. Maybe someone more knowledgeable would like to try? I will try myself if I can learn more about it.

Problems With Low Sound Limiting? (CM10 on SG2 GT-i9100)

So I've spent a great deal of time troubleshooting with the TriggerTrap (triggertrap dot com) support about this and we can't find a solution.
I'm wondering if the mod is the problem.
The app works by sending out a high pitched sound through the headphone jack, into a dongle, which converts that sound into a trigger, basically, which fires your DSLR.
Problem is... I can't get it to fire.
Now, without the dongle plugged in (which plugs into the headphone jack), I can hear the high pitched noise completely fine, but when I plug the dongle in - it's not picking up the tone.
Through tests, it's become apparent that the dongle isn't broken or anything.
So what I'm thinking is, is the sound being limited when being put into "headphone mode", if such a thing happens?
Bump here... really need help. :/
Were you able to solve this? I also have this hardware now ... But all my androids won't fire up my Pentax K5
tapatalk HD @ Xoro 9719qr running @ Visture 97HD kasty ROM
Y not try a kernel like siyah/dorimanx.
Use stweak .
Which has a option to increase the db.
Sent from my GT-I9100 using Tapatalk 2

Audio qulity from headphone jack

Just wanted to know if anyone else noticed faint buzzing/scratching/hissing noises coming out of their headphone jack...
(and yes I have tested several headphones/earbuds and tested with my MDRv6's all with the same results. Its definitely the phone not the headphones)
When I insert my headphones there is a quick beeping sound that plays for a second or so then goes quiet.
When music is playing, especially soft music (a particular song was Instant Crush; Daft Punk) there is a hiss in the background, specifically when certain tones play.
It was terribly noticeable right at the beginning of a few songs, especially the one I listed above.
I also have button sound effects enabled. So When I press one of the soft UI buttons it makes a tick noise. However for about 5 seconds after the tick there is a long hiss then silence until I press another button.
The volume of the hissing/scratching noises is directly related to the actual volume of the device and the note playing.
Im on stock build 11c w/root, and I havent found a lot of info about this problem.
Just wondering if anyone has noticed this, or if this is a known issue?
If your phone is warranteed, I would bring it in
The G3 boasts an AMPLIFIED 1 watt sound speaker, which means there is a powered sound processor.. Unless the jack needs to be cleaned, I would lean toward thinking there is a defect in your phones jack, or sound assembly. I think its more than likely a defective jack, especially if there are no sounds like you are describing when headphones are not in use
Yeah the phone is brand new. I think I'm going to RMA....
Sent from my VS985 4G using XDA Free mobile app
I've noticed it. Seems to be worse when charging.
Verizon remotely detected root, warranty voided.
Posted about it here.
http://forum.xda-developers.com/showthread.php?p=57355721
Word of warning before calling Verizon
Sent from my VS985 4G using XDA Free mobile app
nuke235 said:
Just wanted to know if anyone else noticed faint buzzing/scratching/hissing noises coming out of their headphone jack...
(and yes I have tested several headphones/earbuds and tested with my MDRv6's all with the same results. Its definitely the phone not the headphones)
When I insert my headphones there is a quick beeping sound that plays for a second or so then goes quiet.
When music is playing, especially soft music (a particular song was Instant Crush; Daft Punk) there is a hiss in the background, specifically when certain tones play.
It was terribly noticeable right at the beginning of a few songs, especially the one I listed above.
I also have button sound effects enabled. So When I press one of the soft UI buttons it makes a tick noise. However for about 5 seconds after the tick there is a long hiss then silence until I press another button.
The volume of the hissing/scratching noises is directly related to the actual volume of the device and the note playing.
Im on stock build 11c w/root, and I havent found a lot of info about this problem.
Just wondering if anyone has noticed this, or if this is a known issue?
Click to expand...
Click to collapse
Just got my G3 a week ago and didnt use headphones until I read your post, I tested many different songs with different players, stock player, google player, Iheart radio, pandora, etc, headphone sound is crystal clear on mine, I dont get any beeps either like you described, I did notice you need to make sure the jack is pushed in good and tight, I put it in and thought it was all the way in and sound was crappy, pushed a bit harder and it clicked in good and sound was great, do you have a case that may be preventing the jack from being pushed in all the way, I had a phone in the past that this happened to me with, had to cut away some rubber on the jack to make it fit snug, if none of those are the issue, I would look into a warranty claim. I am using the beats audio earbuds that came with my HTC M7 I had before this phone.
kchinth said:
I've noticed it. Seems to be worse when charging.
Click to expand...
Click to collapse
That could be the issue. I know on the 2012 Nexus 7, it's really bad. It's supposedly due to the microUSB port and the headphone jack sharing the same circuit, or some engineering thing like.
Wonder if it's the same or if they didn't shield the headphone jack very well and it's picking up interference from the microUSB port when charging?
I didn't want to leave this up in the air so I figured I would post an update.
I replaced my G3 through Verizon for a brand new unit. My first phone was of an earlier batch (came with the 10b update) the second one was of a later batch and had 11b pre-installed.
Both phones had the same issue. There is a hissing noise/distortion that comes from the headphone jack. Even when not playing music.
I noticed it on other phones too but not anywhere nearly as much. I understand that any audio source is going to have a little background interference but the G3 definitely has a more significant issue than others.
However it seems to be entirely dependant on what headphones you are using.
1st. I tested first with my Sony MDR-v6's which the problem is most noticeable on. Extreme hissing/background noise.
2nd. Then I used a pair of Audio Techina ATH-PRO500's and the problem was almost unnoticeable.
3rd. I also tried my Steel Series Siberia v2's and the problem was again almost completely gone.
4th. I also used my receiver at home. JVC 5.1 channel receiver with RCA speakers and a Kenwood sub, didn't notice the issue at all. However there where some occasional strange popping noises when no music was playing I didn't get on my GS3 or other MP3 player.
5th. Finally I tried the ear buds that came with my Galaxy S3 and the distortion was again totally noticeable with and without music playing.
This is most definitely an issue that totally depends on what headphones you are using not sure if it has to do with sensitivity or impedance (this is what most people think) however it is most definitely an issue. I saw a few threads saying that audio issues were a problem in Android 4.4.2 however LG/Verizon have yet to release a stock base on anything but.
I suppose I could flash AOSP 4.4.4 and see if the problem persists but I don't know if that would even be worth it.
2 phones and 4 headsets later this is starting to seem like either a software or a design issue.
However I have nothing but good to say about every other bit of this phone. Really besides the audio jack top notch all around.
Sent from my Stumped and Bumped Verizon LG G3
I might have found a workaround for this
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
drondron said:
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
Click to expand...
Click to collapse
Ive been having the same issue. I have a pair of Shure SE846 which are about 8ohms. I experience the poor audio, especially the noise in the left channel. I find that placing a call and then listening to music removes the left channel static but the sound is still kinda bad. Ill try your suggestion tonight and post back. Just wanted to let you know your not alone.
I despise my G3 because of this. Im looking to get a new phone unless I can fix this.
Nope, my sound is perfect on my high-end Sony over the ear phones. Crystal clear on pure stock G3 .
I haven't noticed any artifact issues on my phone when using headphones, however when I plug it into my vehicle and also plug in the charger that causes everything to go nuts. The USB interference causes a crazy amount of excess noise. I haven't ever actually tried listening to headphones while charging, so in the car is the only time I've ever noticed it. The same issue occurs when I plug in my Galaxy Tab Pro into the aux jack and charge it at the same time, so this is definitely not unique to the G3. I wish all phones had as good an amplifier as my HTC DNA does, I still use that thing for music because the sound is so good.
pitbull8265 said:
If your phone is warranteed, I would bring it in
The G3 boasts an AMPLIFIED 1 watt sound speaker, which means there is a powered sound processor.. Unless the jack needs to be cleaned, I would lean toward thinking there is a defect in your phones jack, or sound assembly. I think its more than likely a defective jack, especially if there are no sounds like you are describing when headphones are not in use
Click to expand...
Click to collapse
I'm having a different audio problem.
With headphones plugged in and listening to music using any player, the right side sound emits distortion/hissing noise at a certain frequencies. When I tested it with plugging a 3.5mm to 3.5mm to an external amp (JDS labs c5) the distortion/hissing noise is completely gone. So it's definitely not a faulty jack
The hissing is evident at the beginning of (first few seconds) Tina Area's Still Running and You set fire to my heart .
I'm testing it with sensitive iem (Westone Um3x).
So does this mean there is a problem with the internal amp of the g3 or more to do with the os bug that can be solved with a custom kernel or update.
Is this a common issue found on all g3s?
drondron said:
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
Click to expand...
Click to collapse
Hi! This worked perfectly for me but for me instead of tricking the phone into line level output mode, I detaching one side of my headphones before plugging it into the headphone jack then reattached it afterwards. I'm using pair of sensitive iems (Westone um3x rc)
Everything is quit with no distortion, just how it should be!
One thing, is there an option within android or an app that can permanently enable line level mode ever time headphones are plugged in without having to trick it.
If so, I won't have to sent my phone for repair!
Also are there any disadvantages for using line level with headphones?
Fungus999 said:
Hi! This worked perfectly for me but for me instead of tricking the phone into line level output mode, I detaching one side of my headphones before plugging it into the headphone jack then reattached it afterwards. I'm using pair of sensitive iems (Westone um3x rc)
Everything is quit with no distortion, just how it should be!
One thing, is there an option within android or an app that can permanently enable line level mode ever time headphones are plugged in without having to trick it.
If so, I won't have to sent my phone for repair!
Also are there any disadvantages for using line level with headphones?
Click to expand...
Click to collapse
Using line out shouldn't make any difference on audio quality. It only disables the remote (buttons and microphone).
Would also really like a way to force the line-out mode. Btw, does this affect all G3s? Cause right now I'm not sure if it's worth the hassle of replacing it.
sulkie said:
Using line out shouldn't make any difference on audio quality. It only disables the remote (buttons and microphone).
Would also really like a way to force the line-out mode. Btw, does this affect all G3s? Cause right now I'm not sure if it's worth the hassle of replacing it.
Click to expand...
Click to collapse
I know but some how using line out causes the hissing from the right side to go away completely. Strange huh
Are you also having this problem?
I also don't want to return mine if it exists in all g3s and there's a easier work around.
Yea same thing. I have artifacts in the left channel except when I manage to force the phone to recognize the headphones as line-out. I did this with the adapter to test it and it's impractical if not impossible to use the same adapter all the time.
I'm gonna try doing this right this moment to see if it works: http://forum.xda-developers.com/lg-g3/help/hissing-noise-left-ear-playing-music-t2804065/page17
sulkie said:
Yea same thing. I have artifacts in the left channel except when I manage to force the phone to recognize the headphones as line-out. I did this with the adapter to test it and it's impractical if not impossible to use the same adapter all the time.
I'm gonna try doing this right this moment to see if it works: http://forum.xda-developers.com/lg-g3/help/hissing-noise-left-ear-playing-music-t2804065/page17
Click to expand...
Click to collapse
I don't use earphones with a volume remote or microphone so that's not a problem.
It could be more to do with the increase in output impedance but I might be wrong cos the volume level is identical to headphone out.
I'm also getting a lot of static background noise but it disappears after making and hanging up a call as mentioned in a thread.
But yeah a permanent fix by forcing it into line out or doing some changes in kernel would be much more convenient
Fungus999 said:
I don't use earphones with a volume remote or microphone so that's not a problem.
It could be more to do with the increase in output impedance but I might be wrong cos the volume level is identical to headphone out.
I'm also getting a lot of static background noise but it disappears after making and hanging up a call as mentioned in a thread.
But yeah a permanent fix by forcing it into line out or doing some changes in kernel would be much more convenient
Click to expand...
Click to collapse
Great news! I just tried the fix from that thread and it worked. Here's the post: http://forum.xda-developers.com/showpost.php?p=59601465&postcount=150
I'm using stock rom which had 3 mixer xml files and I edited 2 of them, mixer_paths.xml and mixer_paths_qcwcn.xml. Also, instead of changing the value to 0, I deleted the entire line as it was suggested later in the thread.
The artifacts/noise in the left channel are gone!
sulkie said:
Great news! I just tried the fix from that thread and it worked. Here's the post: http://forum.xda-developers.com/showpost.php?p=59601465&postcount=150
I'm using stock rom which had 3 mixer xml files and I edited 2 of them, mixer_paths.xml and mixer_paths_qcwcn.xml. Also, instead of changing the value to 0, I deleted the entire line as it was suggested later in the thread.
The artifacts/noise in the left channel are gone!
Click to expand...
Click to collapse
But mine is stock on stock Lollipop via official update and with the hiss coming from the right side.
Please excuses my ignorance but I know nothing about accessing and editing a ROM.
How do I get into the rom and into the file called system/etc"?

Categories

Resources