Hi,
today I tried to update my sgs3 via kies and now it's stuck at 18% for 30min. what can I do?
thank you!
yoper
Wait
Or use the recovery in Kies tools .
Or join XDA and flash stock rom via Odin .
Or return to service centre .
A Samsung user forum may have more information on KIES .
jje
But can I unplug the cable and stop the FW update?
yoper said:
But can I unplug the cable and stop the FW update?
Click to expand...
Click to collapse
Yes but if it is actually updating it may be a problem .
jje
I pushed the power button on the phone and know I got a message "firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
and now this message don't disappear, I'm trying to recover via kies. but I think this is going nowhere.
It's possible that I've bricked my phone?
Not bricked .
Choice one take to a service centre say Kies update failed .
Or from XDA flash stock rom for your location .
http://forum.xda-developers.com/showthread.php?t=1671969
jje
As u have no clue of how to flash firmware, u need to read a lot (not that much).I would take it back to the story and tell them kies failed upgrade.In the mean time read here on how to flash, why cos' it's fun and improves your phone by a mile
I've been reading a lot about flashing, but I don't understand one thing, if I flash a original rom through odin I void my guarantee? or not?
I'm trying the recover firmware through kies but it's not recognizing my phone. I tried to put the phone in download mode and it works, otherwise the recover message appears everytime I turn on the device. but Kies does't recognize it.
thank you
Thank you all.
Today I did the recover with other pc and everything went fine with kies recovery.
yoper said:
I've been reading a lot about flashing, but I don't understand one thing, if I flash a original rom through odin I void my guarantee? or not?
No Samsung warranty remains valid .
jje
Click to expand...
Click to collapse
Thanks!!! good to know, next time I will flash via odin.
yoper
Original firmware is signed by Samsung so warranty is intact.
If youre rooted and a problem occurs.then use "triangle away" to reset flashcounter and flash a stock firmware with Odin.then off to the store with full warranty...
I didn't rooted my phone yet, I'm new to android, my first experience with Android was with my xperia x1 but was not stable so I moved again to wm. And then I changed to iOS and now I bought the sgs3. So I have the phone for about 1 month and now I'm still in the reading part. Then I will root.
My phone is an Italian one unlocked, and I have this firmware XXALF6, is this the last firmware? Because my problem started because I was trying to update, when I search for a new software on the phone I get this message to try with kies and when I tried, it got stuck and I don't know if this is the last firmware or not. I searched on sammobile and seems to be the last one.
Thank you for the info.
yoper
Sent from my GT-I9300 using xda app-developers app
Related
Hi guys
I am new here and i have, for me, a BIG proglem...
My boss gave me his phone, i9100, to update it on ICS 4.0.3. I updated phone through Odin, everything went ok, my boss was happy
Then, he noticed some minor bugs and he asked me to downgrade phone on GB 2.3.4
I used checkfus to download 2.3.4 for our contry and restored GB 2.3.4. Again, everything went ok.
Then, my smart boss, connects phone to KIES and KIES showed error that he, KIES, cannot recognize phone?!
Now my boss is freaking out because he thinks he lost warranty and he is blaming me about his "loss" of warranty.
When i entered, Volume UP+Home+Power, it shows "0" in counter and "samsung official"?
What seems to be a problem? How can i restore GB so phone can be recognized through KIES?
as110022 said:
Hi guys
My boss gave me his phone, i9100, to update it on ICS 4.0.3.
He should have waited for Samsung to upgrade his phone .
I updated phone through Odin, everything went ok, my boss was happy
Then, he noticed some minor bugs and he asked me to downgrade phone on GB 2.3.4
I used checkfus to download 2.3.4 for our contry and restored GB 2.3.4. Again, everything went ok.
Then, my smart boss, connects phone to KIES and KIES showed error that he, KIES, cannot recognize phone?!
You have not reinstalled the original firmware and codes no longer match on Kies server .
Now my boss is freaking out because he thinks he lost warranty and he is blaming me about his "loss" of warranty.
No stock is still Samsung warranty .
Download your original firmware via CHECKFUS flash via Odin then connect to KIES .
jje
Click to expand...
Click to collapse
Your boss sounds like a real dickhead.
It's probably a difference in region, hence Kies won't allow you to upgrade.
Samsung are very relaxed regarding user firmware upgrades. I had 10+ counts in firmware upgrade counts and Samsung still fixed my phone free of charge (faulty proxy sensor)
Just tell your boss to chill out.
Flash your country CSC file and choose your CSC:
http://forum.xda-developers.com/showthread.php?t=1075278
But 2.3.4 is very old, I suggest you to flash 2.3.6.
Tell your boss to go **** off if he cant do it himself. Useless piece of ****... I hate those people who got a high position on the on cost of others.
Sent from my GT-I9100 using Tapatalk
JJEgan said:
Download your original firmware via CHECKFUS flash via Odin then connect to KIES
jje
Click to expand...
Click to collapse
Tnx for reply
I allready did that
1. Open checkfus
2. i am looking window > choose a firmware?
3. selecting android
4. gt-i9100
5. serbia (telenor) - gt-i9100LKAMSR
then download and flash through odin, is that step-by-step guide correct?
if this is correct i did that and KIES cannot recognize
Is something in my procedure in odin wrong?
shaq1907 said:
Flash your country CSC file and choose your CSC:
http://forum.xda-developers.com/showthread.php?t=1075278
But 2.3.4 is very old, I suggest you to flash 2.3.6.
Click to expand...
Click to collapse
i tried that before i was using checkfus, in that version, he dont have XT9 he is using a lot, but when i used checkfus, we got gb with xt9 words but cannot see it in KIES
You need the original firmware codes .
jje
as110022 said:
i tried that before i was using checkfus, in that version, he dont have XT9 he is using a lot, but when i used checkfus, we got gb with xt9 words but cannot see it in KIES
Click to expand...
Click to collapse
Flash the firmware he had before..
@JJEgan
How can i access those codes?
@Faryaab
I didnt make any backup before updating ICS, was that my mistake? Plz dont tell me thats it for making ****ing KIES to recognize phone...
He had that GB 2.3.4 before updating via Odin.
ps. sorry for my modest knowledge about my OWN problem, i know how to flash but thats it
Anyone?
Has he tried uninstalling Kies and Samsung drivers, rebooting PC, reinstall Kies + drivers, reboot and then try connecting to Kies?
as110022 said:
@JJEgan
How can i access those codes?
You wrote them down before you flashed .
They are specific to the phone and its origins its provider etc .
@Faryaab
I didnt make any backup before updating ICS, was that my mistake?
Only a fool does not backup .
jje
Click to expand...
Click to collapse
shaq1907 said:
Flash your country CSC file and choose your CSC:
http://forum.xda-developers.com/showthread.php?t=1075278
But 2.3.4 is very old, I suggest you to flash 2.3.6.
Click to expand...
Click to collapse
As shaq1907 said you need to flash the correct csc file. If I understanded correctly, the kies says "Kies can't update this phone" or something like that.
I had that problem.
Look for an apk called spoofFW if you are on GB
Why revive an almost 4 month old thread
I was on xda app for the first time and didnt see date till to late
Sent from my GT-I9100 using xda premium
Rising dead damn. Now let it rest again shhhhhhhhhh
Kies update after Odin flashing
Just flash your phone into older firmware and update via OTA. After OTA update, Kies will support update for your firmware.
Here is how I did it.
1. Flash XWKL3 (2.3.3) by Odin
2. Update via OTA (Under About phone=>Software update) <- Still Gingerbread
3. Connect to PC and now it is supported by Kies.
4. Update to ICS using Kies.
If you encountered update failure in Step 2, don't worry and keep trying until it success.
I was trying to flash ICS into the phone. But it failed so i rebooted the phone. And this happened. I was just helping my friend to flash ICS. But I got no clue how to fix this problem. Cant even boot the phone, put it in download or recovery mode.
Any help is much appreciated! Thanks.
The picture is here "desmond.imageshack.us/Himg820/scaled.php?server=820&filename=img20120508170335.jpg&res=landing"
austinjklim said:
I was trying to flash ICS into the phone. But it failed so i rebooted the phone. And this happened. I was just helping my friend to flash ICS. But I got no clue how to fix this problem. Cant even boot the phone, put it in download or recovery mode.
Any help is much appreciated! Thanks.
Click to expand...
Click to collapse
Lack of information what ICS what phone what method what firmware source .
Try taking battery out a short while .
That fails its a JTag paid for repair though it would be worth buying a USB recovery jig to see if you can get to download mode first .
Other route is service centre if it a legitimate failed KIES update .
jje
@jje pefect answer ,,,
the site dint open to ,next time give proper info dont wast time on trying this tht methood,jtag service center is the hope....
JJEgan said:
Lack of information what ICS what phone what method what firmware source .
Try taking battery out a short while .
That fails its a JTag paid for repair though it would be worth buying a USB recovery jig to see if you can get to download mode first .
Other route is service centre if it a legitimate failed KIES update .
jje
Click to expand...
Click to collapse
Thanks. Sorry for not providing much information. Since im a still a new user, the website doesn't allow me to link pictures. This phone is my friend's. I did not check which firmware he was on. Probably 2.3.6 and the firmware I was going to flash is I9100XWLP7. When flashing it, Odin popped up a FAIL word so i take off the cable and reboot the phone by taking out the battery. Now the phone is in this condition~
"mediafire.com/convkey/d387/7slnddfxb3iai1b6g.jpg" add 3 W and a dot in front
That's forced download mode. Look under the battery for the correct model number and flash an appropriate ROM.
I fail to realise that this phone was different than the others. My bad. If how do i recover it then? Does this model has ICS?
austinjklim said:
I fail to realise that this phone was different than the others. My bad. If how do i recover it then? Does this model has ICS?
Click to expand...
Click to collapse
oinkylicious said:
That's forced download mode. Look under the battery for the correct model number and flash an appropriate ROM.
Click to expand...
Click to collapse
Read, re-read. Everything you need is there.
Considering you don't say what the model actually is, how should I know if it has ICS?
So all that I have to do is flash a 2.3.6 STOCK ROM that is Appropriate to the I9100G. So in this mode, ODIN is still able to flash ROM right?
If you have an I9100G, yes, and it's already in download mode.
hello , i have sgs3.
few weaks ago it stoped working,
it shut down and when i tried to turn it on it was stuck on the SAMSUNG logo.
and its not charging the battery.
couldnt get into recovery mode, and when i got into download mode it shows
i had an original 4.04 samung israel rom, and never tried to change it or customizig it.
when i tried to get service from samsung israel , they saw the download mode and said that i tried to custom my rom and wrecked the phone.
and i DID'NT.
im trying to find out why do they think that, why is that line
"system status - custom" showed up?
i didnt try to custom.. can it be becouse of a physically problem in the phone?
please help me.
thank u, Amir
Your phone goes into download mode, try to flash a stock rom for your region.
Sent from my GT-I9300 using xda app-developers app
Have you. Rooted. Or recieved a recent OTA update .
jje
Sent from my GT-I9300 using xda premium
JJEgan said:
Have you. Rooted. Or recieved a recent OTA update .
jje
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
i didnt root
had OTA a week before it happened.
and now i cant flash a new rom , they say the motherboard is damaged
Thread moved to proper forum.
can that OTA change that line to "custom"?
Not really ota updates are official firmware so it should leave that as Samsung official the only way you'll get that to be custom is by rooting and flashing custom firmware.
Sent From My Omega'd Galaxy S3 ...
Their have been some posts where users say OTA has changed it to custom .
I would argue this point with Samsung .
Or try flash stock firmware reboot and factory reset and see if it clears custom .
jje
amirharony said:
can that OTA change that line to "custom"?
Click to expand...
Click to collapse
I doubt it; a stock (company based) build of Android has no customization in it, and the OTA updates install via recovery, therefore they "sneak past" the download mode. I mean (Please correct me, if I'm wrong, I've never [ever] done an OTA update on a Samsung Android device, so there's my XP gone.) but if you install software via CWM, it normally won't show up, in download mode, because they are two different parts of the system, and it basically thinks, that only original software gets installed via recovery (because obviously, not everyone on the world, knows what is possible with any computer.
So much from me
Hope I could help!
LG familyguy59/Beatsleigher
Try (Obv try this at your own risk, tho Odin is relatively safe)
Odin to flash a stock rom,
wipe everything (data,cache,dalvik).
Flash Siyah kernel,
use triangle away,
flash stock rom (to get rid of Siyah).
This should reset the counter to 0 and set everything to "Official".
I say to flash Siyah first because TA doesn't work all the time on the official kernels.
Next time, leave OTAs alone, just flash it in Odin when a new FW pops up on Sammobile
there is no option to flash a new rom .
few days ago i went to a lab and they said i need to change the motherboard..
it is too expensive so i didnt do it.
today i went to a different lab, they said (as i suspected from the beginning) that the flash memory is not working
and thats why in the 1st line there is no device name (should be i9300 )
and this is why the word custom is written in the last line..
my problem was that samsung israel declined my warrenty becouse they thought i flashed a rom , but i didnt.
so hopefully i can prove them that i didnt do it.
i'll see what happen tommorow when i get back my phone from the lab
Hi,
Me and my partner both got s3's recently his on contract mine on like buy as you view. Mine received the 4.1.1 update through the phone and after waiting a few weeks and still nothing on his we decided to update it via computer. I used odin because i saw on a post that thats what you were supposed to use and flashed it to 4.1.1. I then realised i had put the wrong version on (German one i think) and it was causing errors so we flashed again to 4.1.1 the UK version.
He is now on:
Android version 4.1.1
Baseband version I9300XXDLID
I do not know if that's correct but everything seems a ok.
However since then my phone received the 4.1.2 update and we want the same update on his phone. It does not find it on the phone. Since then i learned KIES is the samsung software not odin. No updates can be found via KIES cos the software isn't supported. I want to be able to use KIES with his phone again, can i reverse the odin update anyway?? I rang samsung and he told me it will be like that forever now and i will never be able to use KIES?
Can anyone assist me. I really want ot be able to update from KIES again instead of using odin.
Sorry if i sound like a noob im only good with apple technology haha!! :laugh:
(edit)
P.S. My software is
Android version 4.1.2
Baseband version I9300XXELLA
we are both on Orange if thats any help? His came on Ice Cream Sandwich though and mine came on 4.1.1
If the phone isnt locked on orange just download 4.1.2 from sammobile and instal via odin as u did beffore.
Sent from my GT-I9300
Odin is official samsung. You can use Kies if you use OFW. If your current OFW doesn't support Kies, just download other from samfirmware.com.
Sent from my GT-I9300 using xda premium
i have no idea what OFW stands for lol. Samsung told me on the phone i should not have used odin as it will void warranty. Im trying to revert the update so that i can use kies again cos it will not work at all now, and get the updates directly on the phone. Is this even possible?
Fygaroo said:
If the phone isnt locked on orange just download 4.1.2 from sammobile and instal via odin as u did beffore.
Sent from my GT-I9300
Click to expand...
Click to collapse
If i do that will i still have to always use odin?
roxii said:
If i do that will i still have to always use odin?
Click to expand...
Click to collapse
Before flashing with odin try doing a factory reset on your device and then check if your device status is NORMAL to do that go to settings>about devoce>status>device status if it says normal then u are ok if it says modified try flashing the stock room with Odin and doing factory reset after the flash and if that dosnt work your device is maybe rooted and u need to unroot and do a triangle away here is the guide how to do that http://forum.xda-developers.com/showthread.php?t=1710613
roxii said:
i have no idea what OFW stands for lol. Samsung told me on the phone i should not have used odin as it will void warranty. Im trying to revert the update so that i can use kies again cos it will not work at all now, and get the updates directly on the phone. Is this even possible?
Click to expand...
Click to collapse
Yes you want 100\% the exact firmware that came with the phone including CSC .
A stock Samsung firmware can be flashed via Odin without any problems .
jje
Fygaroo said:
Before flashing with odin try doing a factory reset on your device and then check if your device status is NORMAL to do that go to settings>about devoce>status>device status if it says normal then u are ok if it says modified try flashing the stock room with Odin and doing factory reset after the flash and if that dosnt work your device is maybe rooted and u need to unroot and do a triangle away here is the guide how to do that http://forum.xda-developers.com/showthread.php?t=1710613
Click to expand...
Click to collapse
Heres whats confusing then.. it says device status normal without me doing anything to it. So shouldbt I be able to use kies and do updates from the phone?
Fygaroo said:
Before flashing with odin try doing a factory reset on your device and then check if your device status is NORMAL to do that go to settings>about devoce>status>device status if it says normal then u are ok if it says modified try flashing the stock room with Odin and doing factory reset after the flash and if that dosnt work your device is maybe rooted and u need to unroot and do a triangle away here is the guide how to do that http://forum.xda-developers.com/showthread.php?t=1710613
Click to expand...
Click to collapse
And when I check for updates on the phone it says latest update already installed but its definately still on 4.1.1. Ill update via odin to the orange 4.1.2 and see what happens
OFW is "official firmware"
JJEgan said:
Yes you want 100\% the exact firmware that came with the phone including CSC .
A stock Samsung firmware can be flashed via Odin without any problems .
jje
Click to expand...
Click to collapse
Ypu can achieve this by using KIES.
Open kies
Start recovering and make sure you can put your cells serial number somewhere
Connect phone only when kies asks to
Voila, stock as used to.
Kind regards,
Thomas
Sent from my GT-I9300 using Premium XDA-developers app
roxii said:
And when I check for updates on the phone it says latest update already installed but its definately still on 4.1.1. Ill update via odin to the orange 4.1.2 and see what happens
Click to expand...
Click to collapse
Thats probably because 4.1.2 is not out yet for that region carrier .
Fygaroo said:
Thats probably because 4.1.2 is not out yet for that region carrier .
Click to expand...
Click to collapse
Will that be because i accidentally put a different region on before i went back to uk? As i know its definately out as i have it on my phone and they are available on sammobile. I will try and restore through kies. Will i loose my data?
htcsnap93 said:
Ypu can achieve this by using KIES.
Open kies
Start recovering and make sure you can put your cells serial number somewhere
Connect phone only when kies asks to
Voila, stock as used to.
Kind regards,
Thomas
Sent from my GT-I9300 using Premium XDA-developers app
Click to expand...
Click to collapse
Hi just wondering im trying to do what you said, but my phone isnt showing up in a list to do it? Thanks
roxii said:
Hi just wondering im trying to do what you said, but my phone isnt showing up in a list to do it? Thanks
Click to expand...
Click to collapse
Search sammobile.com or use Google search .
jje
htcsnap93 said:
Ypu can achieve this by using KIES.
Open kies
Start recovering and make sure you can put your cells serial number somewhere
Connect phone only when kies asks to
Voila, stock as used to.
Kind regards,
Thomas
Sent from my GT-I9300 using Premium XDA-developers app
Click to expand...
Click to collapse
I've been wondering, does this method wipe user data or not?
Just curious.
esist said:
I've been wondering, does this method wipe user data or not?
Just curious.
Click to expand...
Click to collapse
im not bothered about loosing my user data but the option isnt there for me, it says phones that need this are listed below and the phone does not show. Not even if i put it in recovery mode. Any assistance would be great i am however just going to download some 4.1.2's today to try and fix it. I did notice however that when in download mode at the bottom it said something about multi CSC should it say this? LOL i wish i was more technologically savvy but i am literally only good at apple software. Wish id just waited Someone said to do one with BTU on the end and it should correct the CSC code? any idea if this is right?
I should however imagine it would delete all user data, people on other posts have said it was lost
Please read forum rules before posting
Questions and help issues go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
roxii said:
im not bothered about loosing my user data but the option isnt there for me, it says phones that need this are listed below and the phone does not show. Not even if i put it in recovery mode. Any assistance would be great i am however just going to download some 4.1.2's today to try and fix it. I did notice however that when in download mode at the bottom it said something about multi CSC should it say this? LOL i wish i was more technologically savvy but i am literally only good at apple software. Wish id just waited Someone said to do one with BTU on the end and it should correct the CSC code? any idea if this is right?
I should however imagine it would delete all user data, people on other posts have said it was lost
Click to expand...
Click to collapse
Ok if u want the 4.1.2 update and u want to be able to use OTA i advise u to do flash the latest 4.1.2 room from this post http://forum.xda-developers.com/showthread.php?t=1646610 there is even a guide there how to flash it , if your device shows modified status after the flash just reboot into Android Recovery by holding Vol UP + Home + Power till you see Samsung Galaxy S3 displayed on screen , then u will see the recovery options, do a factory wipe and wipe cache then reboot and u should now be able to receive OTA updates .
I am also using the same room and all is working ok OTA shows no new updates but i think when the updates hits i will be able to get it via OTA , kies is not working but i think u dont need to worry about it because u can always flash via Odin .
Here is a guide how to flash a room with working Kies and OTA
First u need to root your device u can do this by following this guide http://forum.xda-developers.com/showthread.php?t=1957273
Edit: When u finish rooting u should use this app its called triangle away http://forum.xda-developers.com/showthread.php?t=1494114 and use it to reset the counter .
When u are done with triangle away then download this on your phone it available on play store https://play.google.com/store/apps/details?id=com.manniakk.cscselector&hl=en
Run it and change your CSC to BTU this will factory reset your phone after u done that u should flash the UK room from here http://forum.xda-developers.com/showthread.php?t=1646610
When u finish that u should boot into recovery and wipe data/factory reset , you should now be able to use Kies .
I am not sure this will work 100% but it should , if u could remember what was the CSC and room before you flashed the devices with odin you could flash that firmware.
Tell me if it worked.
Hi! I had a really bad week trying to get rid of my self-inflicted bootloop issue. I tried so many things I'm not really sure anymore what I actually did to cause the problems that I am having now. Anyway, the current state is as follows:
When I try to flash any stock rom in Odin (1.85 or 3.07), I get "FAIL!" directly in the first box and the procedure stops.
When I try to flash with a PIT file Odin says "No PIT partition found" and fails.
When I try to flash just a new recovery in Heimdall, the flash succeeds but i still go into the same old recovery(!)
When I try to flash anything in Heimdall with repartition checked, the process fails.
When I try to flash using the Kies firmware recovery update-thing, it also fails.
I still can get into download mode and I still have the model number at the top (so no sudden death?)
I still can get into CWM recovery, but it is sort of unstable, some commands makes it freeze. Flashing/formatting in CWM does not get me out of the bootloop.
I do know I probably caused this myself by messing with the PIT files, feel free to lecture me on the subject if you must, but I think I have learnt my lesson already. The resaon I did it in the first place was I started out using Heimdall on my mac and did not have the brains to read out my own PIT but used one out of some guide. Since then I tried Odin on a couple of Windows machines, making sure to not connect to a usb-hub, making sure to have a proper cable and all that stuff..
So, the final question: Anything more to try before admitting total failure and giving it up for service?
No straight to a service center Samsung may repair under warranty .
jje
Probably not, since I have CWM recovery and also custom counter showing 4..
__a said:
Probably not, since I have CWM recovery and also custom counter showing 4..
Click to expand...
Click to collapse
3rd party repair shop, replacement motherboard and some $$$ then.
why third party? Samsung may repair it, just not under warranty
Yeah suppose. All $$$$$$$$ though
Sent from my GT-I9300 using Tapatalk 2
Have you tried Kies Firmware Upgrade and Installation process under Tools, it resets the phone, wipes the phone data, settings and installs the latest version of firmware for your phone, if that doesn't work then the other options have already mentioned above.
ag4751 said:
Have you tried Kies Firmware Upgrade and Installation process under Tools, it resets the phone, wipes the phone data, settings and installs the latest version of firmware for your phone, if that doesn't work then the other options have already mentioned above.
Click to expand...
Click to collapse
Yes, as i wrote in the first post
Ok, thanks guys, I guess it looks like I will be looking up where to send it for service. Thanks for your input!
__a said:
Yes, as i wrote in the first post
!
Click to expand...
Click to collapse
No, what you wrote in your first post was Firmware Recovery which is different to Firmware Upgrade and Installation but if that's what you meant and it didn't work then guess your stuck with the repair centre.
Oops, yes sorry, thats what i meant!
The Aftermath...
So I just thought I would come back and tell the end of the storry..
Sent the phone in, marking the case as a non-warranty one since I had custom recovery and nonzero rom counter. One week later I get it back and, lo and behold, didn't have to pay anything as the repair was marked as a warranty case anyway by the technicians. Also, the description says the repair was successfully carried out according to my complaint (software failure, can't boot, permanent). However it also said they replaced some errornous electronics part.
Really surprised, but I'm not complaining! :victory:
Yeah you've been lucky
Sent from my GT-I9300 using Tapatalk 4 Beta
Its always going to depend upon the guy picking the phone up to repair good day bad day .
Samsung wont pay service centre unless their is an actual repair to the phone . Turn to many rooted phones away and you lose money .
jje