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Hi guys/girls
Have a XDA which has a very strange problem, I have signal, can send and take texts (Vodafone and Orange networks tested) but can not take or make a call, sometimes the phone will ring and then after about 5 sec's it will cut off and I will have missed call, I have tried to take the call but it say unable to take the call (have not yet got it to call out), now the Orange sim I use has GPRS and I get the little G up for about 2 sec's then it's gone again, so anyone had this problem before and can point me in the right place to get this fixed.
Also I got the phone like this so I know no histroy.
Info on phone
Rom 3.17
Radio 4.21
I'm guessing this is a hardware problem so any link's or pic's of the radio side of the XDA might help me to see if something has come loose or might need resoldering.
Many thanks
I too have a simlar problem
The XDA I have came with the Special Edition Rom v1.2 on it
I put in a vodaphone sim I know works and it allowed me to dial out - only to cut off as soon as it seemed to make a connection. So I tried to diel to it to get a message about a system error.
I tried an O2 new pay as you go sim and had the problem of the G2 symbol appearing and disappearing on me.
Anyone out there got any clues ?
Owlfandbg, this sounds to me like a blocked phone, I have been sold 2 phones in the past that did the same and found out they had been subject to insurance claims and blocked from all networks.
any ideas how I find out if the phone is blocked
and is there anything I can dan do about it?
If your radio stack is before 4.21 you can use xda manipulator to "manipulate" the imei which will then give you network access. I must qualify this by stating that interfering with the imei in the UK renders you liable to 5 years in jail plus a huge fine if you get caught.
Hi Folks,
I was having the issue with my Vario II (on my 3rd Handset) where the phone enters standby and never wakes up until a soft reset.
When the 3rd handset arrived I decided to bite the bullet and go for WM Black and see if it made the handset any better. Unfortunately, as good as the new ROM (now on V2) is, it didnt solve my hanging issue.
The next thing I decided to do was change the radio ROM. I first went to the 1.38.10 and then to 1.38.11 and then to 1.27.00, as the later was decribed as being the most stable.
As you have probably guessed by now, the issue still plagues me....Even more so since the radio upgrades. The symptoms are as follows;
- Some calls I answer go silent after around 30 secs and I need to soft reset
- The phone can show full bars of signal but the phone diverts to answering machine
- When connecting to the internet, the icons shows as connecting but then drops to no signal (showing a !) then after a while will start to reconnect. Sometimes I need to soft reset to get the connection again
I am wondering if there is something else I am missing that could be causing the issue. I am using it today with no apps and still have the same issues as above plus the freezing issue.
Is there anything else I can change???? or am I just cursed?
Any help would be much appreciated.
Cheers and thanks in advance
Aidan
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
mrvanx said:
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
Click to expand...
Click to collapse
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
trashcan said:
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
Click to expand...
Click to collapse
Yep SIM cards cost JACK ALL to the providers. If they do charge you then thats gotta ring alarm bells!!!
Hanging on wake-up was my big disappointment when going from Vario I to Vario II.
It decreased after upgrading to WM6 (first black 1.2, now black 2.0). In my case the SPB mobile shell also did not seem to do the problem any good, probably because it starts the 'now' screen on wake-up.
I have not much software on my device and have very few hanging issues.
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
luggyman said:
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
Click to expand...
Click to collapse
I don't think IMEI is the issue here. I just signed up with Cingular and got a Motorola K1..but the SIM is a 3G sim. I simply pop that into my Hermes and it's been working for 2 month now without any issues. Another thing with Cingular...the IMEI on their database is automatically updated..it's not like you have a Motorola phone and switched the SIM to a SonyEricsson phone and still using the Motorola IMEI #....it will not work that way. In fact, all GSM providers will automatically update the IMEI in their system once the SIM is registered in their network. I can confirm that with my HTC tytn with the Cingular's online account. You can check the online account pretty much on what type of phone you current have. If I use the Motorola K1, the online account will be updated as unknow phone due to it's new I guess...but when I use the HTC tytn..it's automaticlly updated as HTC 8525...even I manually change the phone type to other phone...after couple minutes..I log back on and it will show the HTC 8525 again. Base on this, I am sure IMEI is not the issue here. One thing to note is that I did get that hanging on wake up when I have the SPB software installed.
i can concur about the IMEI... i havent changed my IMEI on my account since i had a sony ericsson a few years back... and i have no data problems.. i take that back, i had some when i first got the 8525, but then found out i needed the white 3G sim, since then it has been flawless.
Awaiting Sim
Thanks for all the advice. I tried the phone with someone elses sim card the other day and it seemed to behave itself. I am going to phone t-mobile and ask them for a replacement SIM.
Will let you know how I get on.
Cheers
Aidan
AGGGHHHH!
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
aidanbree said:
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
Click to expand...
Click to collapse
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
mrvanx said:
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
Click to expand...
Click to collapse
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
trashcan said:
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
Click to expand...
Click to collapse
Agreed on the warranty there dude.
O2 simply sent out a replacment USIM, obviously not activated yet. It arrived and i called them, they took the sim card number and said I should lose reception on my existing sim (it wasnt 3G ready) and thats when i should put the new one in, as soon as i lost reception i swapped and it was working (got the U symbol straight away).
I figure T-mobile would do the same?!?!
Bit the bullet yesterday and paid 15 quid for a new SIM card. It has made he haw difference. Still got major issues. The phone has no signal most of the time and even on the rare occasions when it does, the calls go to answerphone.
The signal shows an exclamation mark (!) and the only way I can get rid of it is to do a hard reset and it works for a couple of hour (or less). It is as though it is constantly in flight mode.
I have since discovered that my IMEI has been blocked. This phone was bought off eBay in January but apparently the block was only placed on August 7th. I'm gutted, I'm really hoping this can be resolved or that I am covered by insurance.
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Hi everyone,
I'd greatly appreciate any help anyone can give me. Here is what happened:
About 2 weeks ago I upgraded radio from 1.38 to 1.50, which worked and everything was fine.
Last week I went on holiday to a little place on the beach, where signal has normally been a problem. Not so this time, I had plenty of signal and was talking and texting fine.
On Tuesday it worked all morning and then in the afternoon the signal dropped off and it said "no service". I cycled the phone radio a few times and rebooted the phone, all to no avail. I concluded that the local cell tower had a fault and that I wasn't in range of another.
On Wednesday we took a trip and, as I expected, a few miles down the road my phone picked up signal again, consistent with the faulty cell tower hypothesis. I recieved a load of texts that had been waiting for me, made a few calls and everything was fine. When we got back to where we were staying, the signal held - I presumed the fault had been fixed.
Later that evening the signal dropped out again as before. I assumed that perhaps the fault hadn't been sufficiently fixed in the cell tower, so while annoying I presumed when I got to a different area the signal would come back like it did before.
However, it didn't. We came home on Friday and it hasn't picked up a signal, just says "no service". If I manually search for networks it finds O2 (as well as all the others) and I can select it, but it still says "no service".
I plugged in a T-Mobile sim, and it found signal immediately, BUT I cannot send/recieve calls or texts, people calling me hear a strange problem about it being unable to connect their call, and text message delivery reports give the same (not the message that one gets if the phone is switched off) - so it is obviously on the network but something is stopping it using the network - when I try and make a call I instantly get those four beeps which indicate the call has ended.
I then phoned O2 and said I think my SIM is dead, and they agreed and are sending me a new one. However, I then tried my old O2 sim again and got a brief signal, but still the same problem as the T-Mo sim - cannot send/recieve calls/texts/anything.
My O2 sim now says no service, although I have tried it in another phone and it works fine.
Since then I have re-flashed 1.38, hard reset the OS (Sleuth's v3) and flashed the O2 WM6 official rom with 1.47, all making no difference. I've tried forcing 2G and 3G and particular frequencies (it usually says it cannot apply these band settings, but after several reboots I sometimes manage to change it).
So, in summary:
Signal is very intermittent and usually says "no service".
Even when I do have signal, I cannot send/recieve calls/texts.
My O2 sim definitely works.
I have tried radios 1.50, 1.38 and 1.47 to no avail.
I have hard reset the ROM (Sleuth's v3) and flashed the O2 official ROM to no avail.
Desperate for help! Many thanks
I have also cleaned the SIM, SIM contacts in the phone, and checked that I can access the SIM card from the phone, and I can get the phone's IMEI etc so at least part of the radio seems to be working, and as mentioned before the SIM definitely works.
Thanks
Update:
I have tried Orange post-pay and Orange pre-pay sims and they both work fine, so it doesn't appear to be my phone that has broken.
However, my original O2 sim continues to work in another Nokia phone, suggesting that the sim isn't broken.
It may just be the pairing of that sim with my phone, which is the only thing I can think of. Does the Hermes apply sim "profiles" to sims which are inserted? Have I messed up the profile associated with that sim? My new O2 sim should come next week so we will see if that one works.
Also, the error messages of the text delivery reports sent to my phone while my O2 sim was in it say "Interworking Not Available" (this is from an Orange phone). Any idea what that means?
Thanks to anyone who can help.
Oliy said:
Update:
I have tried Orange post-pay and Orange pre-pay sims and they both work fine, so it doesn't appear to be my phone that has broken.
However, my original O2 sim continues to work in another Nokia phone, suggesting that the sim isn't broken.
It may just be the pairing of that sim with my phone, which is the only thing I can think of. Does the Hermes apply sim "profiles" to sims which are inserted? Have I messed up the profile associated with that sim? My new O2 sim should come next week so we will see if that one works.
Also, the error messages of the text delivery reports sent to my phone while my O2 sim was in it say "Interworking Not Available" (this is from an Orange phone). Any idea what that means?
Thanks to anyone who can help.
Click to expand...
Click to collapse
Shot in the dark here: how did you get your Hermes? Could it be blacklisted from O2 - i.e. could it be stolen from an O2 subscriber. (I would assume by the person you got it from, I am not accusng you of anything!)
Hi Todd,
Thanks for your reply. It's not something I'd thought of but it could fit the scenario. I got the phone off eBay back in January and had no problems with it until now. It's actually a T-Mobile branded one, (i.e. the MDA) rather than the XDA Trion. When I phoned O2 to ask if my account had been blocked and to get a new sim the person I spoke to said there was nothing to indicate that my account would have been blocked, which would presumably include any blocked IMEIs that were listed there. Also, if the phone had been blocked after being listed stolen it would have been blocked on all networks wouldn't it? If my new sim doesn't work I will phone O2 and ask them if my IMEI is blocked, so thanks for your suggestion.
As updated in the first message, my IMEI has been blocked, causing all the problems. The reason the Orange sims worked must be because the block hasn't propagated to the Orange network yet.
Hey i discovered i had the same problem today aswell i bourght the phone of Ebay for the first day it was working then next day i upgraded to WM6 and it stop working i did some research on why it stop working and here it was
Orange & O2:
If you place an active orange or
O2 sim into a blacklisted handset you
phone will not show any signal strength
at all! If the handset is a Nokia then a
"SIM card registration failed" message
will also be displayed. If your handset is an
Ericsson then an "Invalid Mobile" message
will be displayed. For most other manufacturers
the handset will simply show no signal!
Vodafone & T-Mobile
If you place an active Vodafone or T-Mobile sim into a blacklisted handset, the phone will appear to function perfectly UNTIL you try to make an outgoing call. When you try to call out from the handset you will hear a sequence of beeps and then the call will be dropped!!
wow nice story man , it seemed like a movie or something
anyway before i finish it i expected that your problem is that the phone IMEI is blacklisted . since its working with orange and other sims . its usually normal to get signal but u wont be able to make or recieve phone calls .
good luck .
Okay..
So i'm walking and stumble across a G4 Wizard on the road. Now where i'm from, South Africa, there is an option to call the operator and black list the phone.
I have CID Unlocked the phone with lokiwiz 3a and installed a new ROM (BlackDiamond 2.0) to try jack it up.
But when I inserted the SIM Card, the phone wouldn't receive any reception what so ever from the operator.
Does anyone have a clue on how they can get the phone to find signal.
I'll sell it and give u 50% of sale
is it overclocked >276 mhz?
Nope it isn't. Has that got anything to do with the phone been black listed?
What I think happens is that the networks block that specific IMEI number and make the phone void. Is there a way to change the IMEI number of the phone. Like i said, i THINK that is what has happened so I could be wrong...
Did I get it right you found the Wizard on the street and you SIM unlocked it?
If I lost my Wizard I would appreciate very much to get in back - even just to get back the data and contacts etc ...
I would have done that if there was any DATA on the phone. The phone was brand new and had no contacts/calendar notes - zip! And plus I had waited 2 days for the person to call me and no one called.
Now back to the issue......
If the phone was blacklisted then company's can do 1 of 2 things, not send a signal to the phone at all or just not allow you to make calls on the phone at all but the phone would still show a signal. The other possibility is that since you found it on the road maybe the phone had fallen and hit the ground hard enough to detach the antenna. There are ways around a blacklisting, but since that info can be used in the wrong way I don't give that info out. That info however is here on xda if you look in the right places though.
Phone is in perfect condition. Don't reckon its the antenna that has detached at all.
I've searched everywhere on xda and still have not come right. Info can be used in the wrong way? Doesn't make sense. Please PM me and try help me get it working, otherwise I just might as well just throw the G4 in the bin since it's of no good use.
Is it possible for the network to identify a specific IMEI number? If that is possible, maybe they have just black listed that specific IMEI number. Is it possible to change that figure?
Hi everyone
so today my tmobile galaxy s2 decides to not receive any signal from my carrier. In addition, the flight mode cannot be turned off.
Did some research and turns out my phone could be locked due to 3 reasons and the only possible explanation i can think of it is blacklisted due to "lost or stolen"
I bought this phone off craiglist.
When I thought all hope is lost and time to buy another phone.. i did a factory reset and wipe cache, and now my phone has signal again. So to all the experts out there.. what does my case mean??
My phone just wanted me to suffer today or this is a temp fix and tmobile will soon catch on and block my signal again??
THANK YOU everyonee
Based on your past posts (in the Vibrant section), it seems you are a T-Mobile USA user. In which case, your Galaxy SII is actually the SGH-T989, not the GT-I9100. You're in the wrong section.
SGH-T989 forum here.
EDIT: actually, since you got the thing off craigslist, maybe you DO have an i9100. Either way, check for your model number on the label under the battery.
perhaps re-insert the sim-card
even though carriers are able to deactivate the phone service for you i never heard of any carrier being remotely interested of offering that service to customers who lost their phone or even the police. the police would not even bother to take action for such a low value object
v1rtu4l said:
perhaps re-insert the sim-card
even though carriers are able to deactivate the phone service for you i never heard of any carrier being remotely interested of offering that service to customers who lost their phone or even the police. the police would not even bother to take action for such a low value object
Click to expand...
Click to collapse
Recently I stumbled upon an article for US legislating a law that will force the carrier to deactivate signal reception for phone (like the one in EU) if the one is reported stolen by the police (I had a friend who bought a stolen phone and the police came knocking on his door). I know for a fact that "blacklisting" is done based on the IMEI number of the phone (which you can not alter with) so to be honest I don't have a clue what could be the problem/solution in your case.
lazi punk said:
Hi everyone
so today my tmobile galaxy s2 decides to not receive any signal from my carrier. In addition, the flight mode cannot be turned off.
Did some research and turns out my phone could be locked due to 3 reasons and the only possible explanation i can think of it is blacklisted due to "lost or stolen"
I bought this phone off craiglist.
When I thought all hope is lost and time to buy another phone.. i did a factory reset and wipe cache, and now my phone has signal again. So to all the experts out there.. what does my case mean??
My phone just wanted me to suffer today or this is a temp fix and tmobile will soon catch on and block my signal again??
THANK YOU everyonee
Click to expand...
Click to collapse
I once had a loss of signal for a full day and tried all the bloody things I could think off only to find the next day the carrier had a problem / updating they bandwidth or something :/
So unless it happens again ..my guess is you should be just fine
[email protected] said:
Recently I stumbled upon an article for US legislating a law that will force the carrier to deactivate signal reception for phone (like the one in EU) if the one is reported stolen by the police (I had a friend who bought a stolen phone and the police came knocking on his door). I know for a fact that "blacklisting" is done based on the IMEI number of the phone (which you can not alter with) so to be honest I don't have a clue what could be the problem/solution in your case.
Click to expand...
Click to collapse
unless it was blacklisted blocked based on IMEI and by fluke, when he updated the rom he corrupted his EFS folder.. Go into 'about phone' in settings. if the IMEI is listed and correct for the handset, and you have data and phone signal then your phone is not blocked for lost or stolen... More likely the phone has an intermitent fault hence why it was on sale on craigslist.... Use it, if the problem resurfaces come back on here...
v1rtu4l said:
perhaps re-insert the sim-card
even though carriers are able to deactivate the phone service for you i never heard of any carrier being remotely interested of offering that service to customers who lost their phone or even the police. the police would not even bother to take action for such a low value object
Click to expand...
Click to collapse
you will be surprised how well the carriers are informed and trying to stop thievery. Orange and Tmobile are teaming up to share their database
[email protected] said:
Recently I stumbled upon an article for US legislating a law that will force the carrier to deactivate signal reception for phone (like the one in EU) if the one is reported stolen by the police (I had a friend who bought a stolen phone and the police came knocking on his door). I know for a fact that "blacklisting" is done based on the IMEI number of the phone (which you can not alter with) so to be honest I don't have a clue what could be the problem/solution in your case.
Click to expand...
Click to collapse
tfn said:
I once had a loss of signal for a full day and tried all the bloody things I could think off only to find the next day the carrier had a problem / updating they bandwidth or something :/
So unless it happens again ..my guess is you should be just fine
Click to expand...
Click to collapse
that cant be my issue because my girlfriends signal was working fine and when i plug my sim in her 4g phone. It works..
helppme said:
unless it was blacklisted blocked based on IMEI and by fluke, when he updated the rom he corrupted his EFS folder.. Go into 'about phone' in settings. if the IMEI is listed and correct for the handset, and you have data and phone signal then your phone is not blocked for lost or stolen... More likely the phone has an intermitent fault hence why it was on sale on craigslist.... Use it, if the problem resurfaces come back on here...
Click to expand...
Click to collapse
You are probably right.. Something slightly wrong with the phoen thats why the owner was tryign to get rid of it!
lazi punk said:
you will be surprised how well the carriers are informed and trying to stop thievery. Orange and Tmobile are teaming up to share their database
that cant be my issue because my girlfriends signal was working fine and when i plug my sim in her 4g phone. It works..
You are probably right.. Something slightly wrong with the phoen thats why the owner was tryign to get rid of it!
Click to expand...
Click to collapse
I noted you quoted everyone else's reply but mine. ARE YOU SURE IT IS AN I9100 AND NOT AN SGH-T989?
EDIT to add: I should also note: if you are, indeed, a T-mobile USA user, and if it IS, in fact an I9100, then you will not ever get T-mobile's "4g" speeds with the phone. The I9100 doesn't have the required hardware antenna to receive one of the two necessary bands to get high speed mobile data on that network.
If it is an SGH-T989, on the other hand, then you are in the wrong forum. The T-mobile USA Galaxy SII has completely different hardware from the GT-I9100, and thus has a separate forum.