Okay..
So i'm walking and stumble across a G4 Wizard on the road. Now where i'm from, South Africa, there is an option to call the operator and black list the phone.
I have CID Unlocked the phone with lokiwiz 3a and installed a new ROM (BlackDiamond 2.0) to try jack it up.
But when I inserted the SIM Card, the phone wouldn't receive any reception what so ever from the operator.
Does anyone have a clue on how they can get the phone to find signal.
I'll sell it and give u 50% of sale
is it overclocked >276 mhz?
Nope it isn't. Has that got anything to do with the phone been black listed?
What I think happens is that the networks block that specific IMEI number and make the phone void. Is there a way to change the IMEI number of the phone. Like i said, i THINK that is what has happened so I could be wrong...
Did I get it right you found the Wizard on the street and you SIM unlocked it?
If I lost my Wizard I would appreciate very much to get in back - even just to get back the data and contacts etc ...
I would have done that if there was any DATA on the phone. The phone was brand new and had no contacts/calendar notes - zip! And plus I had waited 2 days for the person to call me and no one called.
Now back to the issue......
If the phone was blacklisted then company's can do 1 of 2 things, not send a signal to the phone at all or just not allow you to make calls on the phone at all but the phone would still show a signal. The other possibility is that since you found it on the road maybe the phone had fallen and hit the ground hard enough to detach the antenna. There are ways around a blacklisting, but since that info can be used in the wrong way I don't give that info out. That info however is here on xda if you look in the right places though.
Phone is in perfect condition. Don't reckon its the antenna that has detached at all.
I've searched everywhere on xda and still have not come right. Info can be used in the wrong way? Doesn't make sense. Please PM me and try help me get it working, otherwise I just might as well just throw the G4 in the bin since it's of no good use.
Is it possible for the network to identify a specific IMEI number? If that is possible, maybe they have just black listed that specific IMEI number. Is it possible to change that figure?
Related
Hi guys/girls
Have a XDA which has a very strange problem, I have signal, can send and take texts (Vodafone and Orange networks tested) but can not take or make a call, sometimes the phone will ring and then after about 5 sec's it will cut off and I will have missed call, I have tried to take the call but it say unable to take the call (have not yet got it to call out), now the Orange sim I use has GPRS and I get the little G up for about 2 sec's then it's gone again, so anyone had this problem before and can point me in the right place to get this fixed.
Also I got the phone like this so I know no histroy.
Info on phone
Rom 3.17
Radio 4.21
I'm guessing this is a hardware problem so any link's or pic's of the radio side of the XDA might help me to see if something has come loose or might need resoldering.
Many thanks
I too have a simlar problem
The XDA I have came with the Special Edition Rom v1.2 on it
I put in a vodaphone sim I know works and it allowed me to dial out - only to cut off as soon as it seemed to make a connection. So I tried to diel to it to get a message about a system error.
I tried an O2 new pay as you go sim and had the problem of the G2 symbol appearing and disappearing on me.
Anyone out there got any clues ?
Owlfandbg, this sounds to me like a blocked phone, I have been sold 2 phones in the past that did the same and found out they had been subject to insurance claims and blocked from all networks.
any ideas how I find out if the phone is blocked
and is there anything I can dan do about it?
If your radio stack is before 4.21 you can use xda manipulator to "manipulate" the imei which will then give you network access. I must qualify this by stating that interfering with the imei in the UK renders you liable to 5 years in jail plus a huge fine if you get caught.
Hi Folks,
I was having the issue with my Vario II (on my 3rd Handset) where the phone enters standby and never wakes up until a soft reset.
When the 3rd handset arrived I decided to bite the bullet and go for WM Black and see if it made the handset any better. Unfortunately, as good as the new ROM (now on V2) is, it didnt solve my hanging issue.
The next thing I decided to do was change the radio ROM. I first went to the 1.38.10 and then to 1.38.11 and then to 1.27.00, as the later was decribed as being the most stable.
As you have probably guessed by now, the issue still plagues me....Even more so since the radio upgrades. The symptoms are as follows;
- Some calls I answer go silent after around 30 secs and I need to soft reset
- The phone can show full bars of signal but the phone diverts to answering machine
- When connecting to the internet, the icons shows as connecting but then drops to no signal (showing a !) then after a while will start to reconnect. Sometimes I need to soft reset to get the connection again
I am wondering if there is something else I am missing that could be causing the issue. I am using it today with no apps and still have the same issues as above plus the freezing issue.
Is there anything else I can change???? or am I just cursed?
Any help would be much appreciated.
Cheers and thanks in advance
Aidan
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
mrvanx said:
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
Click to expand...
Click to collapse
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
trashcan said:
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
Click to expand...
Click to collapse
Yep SIM cards cost JACK ALL to the providers. If they do charge you then thats gotta ring alarm bells!!!
Hanging on wake-up was my big disappointment when going from Vario I to Vario II.
It decreased after upgrading to WM6 (first black 1.2, now black 2.0). In my case the SPB mobile shell also did not seem to do the problem any good, probably because it starts the 'now' screen on wake-up.
I have not much software on my device and have very few hanging issues.
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
luggyman said:
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
Click to expand...
Click to collapse
I don't think IMEI is the issue here. I just signed up with Cingular and got a Motorola K1..but the SIM is a 3G sim. I simply pop that into my Hermes and it's been working for 2 month now without any issues. Another thing with Cingular...the IMEI on their database is automatically updated..it's not like you have a Motorola phone and switched the SIM to a SonyEricsson phone and still using the Motorola IMEI #....it will not work that way. In fact, all GSM providers will automatically update the IMEI in their system once the SIM is registered in their network. I can confirm that with my HTC tytn with the Cingular's online account. You can check the online account pretty much on what type of phone you current have. If I use the Motorola K1, the online account will be updated as unknow phone due to it's new I guess...but when I use the HTC tytn..it's automaticlly updated as HTC 8525...even I manually change the phone type to other phone...after couple minutes..I log back on and it will show the HTC 8525 again. Base on this, I am sure IMEI is not the issue here. One thing to note is that I did get that hanging on wake up when I have the SPB software installed.
i can concur about the IMEI... i havent changed my IMEI on my account since i had a sony ericsson a few years back... and i have no data problems.. i take that back, i had some when i first got the 8525, but then found out i needed the white 3G sim, since then it has been flawless.
Awaiting Sim
Thanks for all the advice. I tried the phone with someone elses sim card the other day and it seemed to behave itself. I am going to phone t-mobile and ask them for a replacement SIM.
Will let you know how I get on.
Cheers
Aidan
AGGGHHHH!
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
aidanbree said:
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
Click to expand...
Click to collapse
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
mrvanx said:
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
Click to expand...
Click to collapse
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
trashcan said:
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
Click to expand...
Click to collapse
Agreed on the warranty there dude.
O2 simply sent out a replacment USIM, obviously not activated yet. It arrived and i called them, they took the sim card number and said I should lose reception on my existing sim (it wasnt 3G ready) and thats when i should put the new one in, as soon as i lost reception i swapped and it was working (got the U symbol straight away).
I figure T-mobile would do the same?!?!
Bit the bullet yesterday and paid 15 quid for a new SIM card. It has made he haw difference. Still got major issues. The phone has no signal most of the time and even on the rare occasions when it does, the calls go to answerphone.
The signal shows an exclamation mark (!) and the only way I can get rid of it is to do a hard reset and it works for a couple of hour (or less). It is as though it is constantly in flight mode.
i've orange uk line. been to abroad for 4 weeks, lost my simcard there, got back to uk and called orange.they sent me a replacement but it's been 1 day still no signal.when i put my simcard to another phone it works fine.when i put someone else's working simcard to my phone, it doesn't have a signal.if i check about section on the phone, it says i'm connected to orange signal strength is high but no service.what do you think the problem is?
IMEI blocked or account at your carrier's end not setup properly (or at all ?) perhaps. Given you lost your sim/had to get a replacement, I'm betting they've still got a block on your account as a result of this.
Call your carrier to check this. Not much point troubleshooting this only to find this is the problem later. This is the most obvious thing it could be in the first instance so clarify this with them.
you're definitely right.i called the carrier and they said they'd blocked my phone either.thanks for help.
No probs. Hope you get it sorted out soon ;-)
A while back one of my customers found a T-Mobile Samsung Galaxy S2 at a bus stop which she handed in at the local police station. Last week she went back to see if it had been claimed and it had not so the police released the phone to my customer to keep as her own property.
She was aware that it was blocked but wanted to give it to her child to use as an android game device but when she told me about it I said I would have a look at it for her to check it was defiantly blocked.
On trying all network SIM cards I could only get the 'Emergency calls Only' notice. I did a Checkmend report and the device was still listed as stolen and blocked (the police have given her entitlement paperwork for the phone which I have seen) so I guessed it would be out of the question ever being able to use it as a phone again.
I decided to root the phone anyway and install a CM stock ROM. I then also installed the 'Galaxy S Unlock' APK and zero'd out the lock codes. I then tried all the SIM cards again with the same results as before.
After some browsing on the internet I download an APK called 'HC-kTool' and installed it. I then backed up my kernel and EFS folder to my SD card before hitting the advanced key and deleting my current installed EFS folder.
I turned off the phone, wrote down my IMEI number from behind the battery and inserted a Vodafone SIM card.
When the phone rebooted I got a full Vodafone signal and rang my home number, and it rang!
I then dialled *#06# and noticed my IMEI number has changed to something entirely different.
The phone has been connected over an hour now, I have not tried any other SIM as yet but I don't doubt it is unlocked and working on all networks now.
I read something briefly about T-mobile using a non-standard (I think) network system and deleting the EFS folder has the Samsung software revert it back to a non-T-mobile modified one. this could be totally wrong though...
Can anyone throw some light on this?
Is the imei 04999010....?
Sent from my GT-I9100 using Tapatalk 2
Most likely a silly network that doesn't block the dummy Samsung "default" IMEI...
MemoryController said:
Is the imei 04999010....?
Click to expand...
Click to collapse
Indeed it is. I thought that IMEI wasn't supposed to work to make calls?
Odder n odder!
Yeah had the dummy imei too and didnt notice until 2 weeks or so had passed, thankfully i had a backup from a year or so
Sent from my GT-I9100 using Tapatalk 2
MemoryController said:
Yeah had the dummy imei too and didnt notice until 2 weeks or so had passed, thankfully i had a backup from a year or so
Click to expand...
Click to collapse
So are there any negatives to using the dummy IMEI then? Also, if I edit the hex of the nv_data_bin files from the backup of the original IMEI can I change it to anything I please?
I dont think you can do that as it would be stupid from samny's side but try(after taking an efs backup). AFAIK no negatives except that some providers will block this IMEI
Sent from my GT-I9100 using Tapatalk 2
MemoryController said:
I dont think you can do that as it would be stupid from samny's side but try(after taking an efs backup). AFAIK no negatives except that some providers will block this IMEI
Click to expand...
Click to collapse
I have dumped the efs of the default Samsung and will compare the hex in hex workshop against the original dump. I'm guessing the main file here being the nv_data_bin.
While it is good news for my customer that this ex-stolen phone now works on Vodafone I don't think it is very responsible of Vodafone to allow default IMEI numbers to connect to their network. If I had my phone stolen I wouldn't like to think that the thief could potentially use it again.
Yes mine too was allowed on Vodafone after getting the dummy IMEI
Sent from my GT-I9100 using Tapatalk 2
I remember reading some time ago that although illegal in allot of country's if you were able to change a phones IMEI number so as to connect to a network it would still not be a worthwhile effort as if the fake IMEI was the same as that on another phone you would get the other phones text messages and calls mixed up with yours.
I always had doubts about that as it made more sense that calls and texts would be sent to the phone broadcasting the correct SIM number ID. But I was assured by people much more experienced in this stuff than I that the IMEI was a more secure method of ID'ing the correct device to send secure DATA to.
So if this is true, surely that would mean I am the only person on the planet using the default Samsung IMEI number as I have had no odd text messages or phone calls since I got this phone. (I am now the owner as I swapped it for an 8GB iPod Touch!)
Anyone can un-confuse me here!
imei change
hi im a noob did u yave any luck with the chang of inei? i have a phone that i thot i lost over 2 years ago but its been blocked i tried all the things u said the imei changed but still wont let the o2 card register on the network any more help you could offer? its a samsung galaxy s2 it is locked to the 3 network i have rooted it
sparkyuiop said:
A while back one of my customers found a T-Mobile Samsung Galaxy S2 at a bus stop which she handed in at the local police station. Last week she went back to see if it had been claimed and it had not so the police released the phone to my customer to keep as her own property.
She was aware that it was blocked but wanted to give it to her child to use as an android game device but when she told me about it I said I would have a look at it for her to check it was defiantly blocked.
On trying all network SIM cards I could only get the 'Emergency calls Only' notice. I did a Checkmend report and the device was still listed as stolen and blocked (the police have given her entitlement paperwork for the phone which I have seen) so I guessed it would be out of the question ever being able to use it as a phone again.
I decided to root the phone anyway and install a CM stock ROM. I then also installed the 'Galaxy S Unlock' APK and zero'd out the lock codes. I then tried all the SIM cards again with the same results as before.
After some browsing on the internet I download an APK called 'HC-kTool' and installed it. I then backed up my kernel and EFS folder to my SD card before hitting the advanced key and deleting my current installed EFS folder.
I turned off the phone, wrote down my IMEI number from behind the battery and inserted a Vodafone SIM card.
When the phone rebooted I got a full Vodafone signal and rang my home number, and it rang!
I then dialled *#06# and noticed my IMEI number has changed to something entirely different.
The phone has been connected over an hour now, I have not tried any other SIM as yet but I don't doubt it is unlocked and working on all networks now.
I read something briefly about T-mobile using a non-standard (I think) network system and deleting the EFS folder has the Samsung software revert it back to a non-T-mobile modified one. this could be totally wrong though...
Can anyone throw some light on this?
Click to expand...
Click to collapse
the donkey said:
hi im a noob did u yave any luck with the chang of inei..:
Click to expand...
Click to collapse
As far as I know the default Samsung IMEI number will only work on the Vodafone network. If you have rooted your S2 then there is an app in the Google Play store that will unlock your phone to all networks. Search for 'Samsung Unlock' and you will find it. If not there are plenty of ways to unlock it for free that you can find here on XDA.
I'm pretty sure you won't get it working on any other network without changing the IMEI which is incredibly difficult, not worth the cost of the equipment you would need and of course illegal in most country's carrying a very real prison sentence. XDA and other cell phone development communities will rightly not tolerate IMEI changing discussions and almost always permanently ban members should they attempt it so that is as much as I will discuss that!
Another thing I found recently was a company offering to 'De-Blacklist' phones to certain networks that were on the UK blacklist. At first I thought this must be illegal as if it wasn't it would make a mockery of the entire blacklisting principle, i.e prevention of crime. However more and more companies are offering this service and nothing seems to be preventing any of them from doing so. There are two UK based phone unlocking / modding businesses with a huge reputation online that are also doing it now too.
If anyone knows what that is about please enlighten me. No amount of probing I did had any of the companies reveal any of the methods to me!
I had an iPhone 4 that was IMEI blocked (found in a skip by a charity shop - checkmend reported not stolen) de-barred to 'EE / Orange' 5 days after paying about £50 to http://www.beijingiphonerepair.com/store/#!/~/category/id=4425106&offset=0&sort=normal
IMEI
If you were not cautious enough and you did not saved your efs directory before you made changes or ROM updates to your phone, then its possible that your phone "forget" your IMEI. So if you need to re-write your ORIGINAL IMEI back to that phone that its belong to, then its not a crime!!! There is an online program that can do that for around 4 EUR, 5-6 USD. If you are a half experienced browser user, you can find it by searching the keywords.
Although there is an easier way that you go to your provider and ask them to restore your phone IMEI, they can do that for you. If your wise enough, you put back your Original ROM, and zero the counter of ROM changes. As here in XDA you can find these methodes I wont give you any links, you can find it by yourself.
So, changing the IMEI is illegal in many countries but put back the original IMEI to the phone where it belongs is not!
UFF
To the OP.
Did you experience loss of functionality at all?
Someone i know followed what you did on a barred s2.
It now connects to virgins network but she can no longer switch on Bluetooth.
It tries to start then Bluetooth flicks over to off again.
Looking in phone details reveal that Bluetooth address is listed as unavailable.
Everything else seems to work fine.
sheffieldlad said:
To the OP.
Did you experience loss of functionality at all?
Someone i know followed what you did on a barred s2.
It now connects to virgins network but she can no longer switch on Bluetooth.
It tries to start then Bluetooth flicks over to off again.
Looking in phone details reveal that Bluetooth address is listed as unavailable.
Everything else seems to work fine.
Click to expand...
Click to collapse
Quick update, my friend tells me virgin seems to have blocked the imei now.
I have a nokia lumia 920 black , when i restart it , it appears in place of the signal the airplane and then the no signal , i tryed diferent sims that works on other phones , nothing , what can fix this issue (i have no warranty).and it's not locked and no signal what so ever .
Please don't tell me that you have a similar phone and didn't had this issue , I don't care , post only someone who has even a little hint of how to fix the problem .
Sorry for my bad english.
Rasfen said:
I have a nokia lumia 920 black , when i restart it , it appears in place of the signal the airplane and then the no signal , i tryed diferent sims that works on other phones , nothing , what can fix this issue (i have no warranty).and it's not locked and no signal what so ever .
Please don't tell me that you have a similar phone and didn't had this issue , I don't care , post only someone who has even a little hint of how to fix the problem .
Sorry for my bad english.
Click to expand...
Click to collapse
Have you checked the settings to make sure it is not actually set fro airplane mode? Also are you sure it is unlocked?
checked and checked
Solarenemy68 said:
Have you checked the settings to make sure it is not actually set fro airplane mode? Also are you sure it is unlocked?
Click to expand...
Click to collapse
the airplane mode it's not on and i'm 80 % sure it's unlocked tryed even a vodafone germany sim (cause it was bought from them) nothing . Tryed restart it , reset it , and flash it and still the same problem.
Rasfen said:
the airplane mode it's not on and i'm 80 % sure it's unlocked tryed even a vodafone germany sim (cause it was bought from them) nothing . Tryed restart it , reset it , and flash it and still the same problem.
Click to expand...
Click to collapse
If it locked once you start with non-original operator sim card it will ask you for unlock code, so you will know it's locked
do you receive sim error after airplane mode ?
Mine has a bended / broken sim reader pin and didn't recognize any sim card and after restart I got SIM error msg.
I have somewhat of a like issue. After restart takes a LONG time to connect and update the tile. Wife's phone, will state no service or emergency calls only, but she can text out AND I can always call her, so POSSIBLE the tile is not updating. Sim card replaced twice by ATT. ATT stated working on local towers for LTE upgrade, and after a whole weekend of no text coming in (able to text out)(???) all incoming test text messages (say 25) arrived at 6am on Sunday morning.
no data updating (email) while in this half-working mode. next thing I can think of is get new phone.
ramseyjack said:
I have somewhat of a like issue. After restart takes a LONG time to connect and update the tile. Wife's phone, will state no service or emergency calls only, but she can text out AND I can always call her, so POSSIBLE the tile is not updating. Sim card replaced twice by ATT. ATT stated working on local towers for LTE upgrade, and after a whole weekend of no text coming in (able to text out)(???) all incoming test text messages (say 25) arrived at 6am on Sunday morning.
no data updating (email) while in this half-working mode. next thing I can think of is get new phone.
Click to expand...
Click to collapse
If the phone is the ATT model and is still locked to ATT then you obviously have an issue with the phone and should sen it in for service. There is no reason why an ATT phone and ATT SIM should have an issue on the ATT network otherwise.
I have this issue as well but only since I got it back from Nokia repairing the dust in the front camera problem. They changed the internals for some reason and now I have No Service and also now have new IME number. I contacted them and they said try a hard reset which didn't work then said I would have to send it back again for this to be repaired which when I got it back today has the same problem still. There is nothing wrong with my SIM card and have even received a new Orange one which still did the same. When I contacted Nokia they were next to useless saying I need to send it away a 3rd time (my phone was perfect before I sent it away apart from the dust in the front camera...don't I regret getting this fixed now!) which I declined and have asked to speak to the manager. I have to wait 3-4 business days for them to ring me and see what can be done. I know this is probably not much help but will let you know the outcome as it might be a setting or something I can do with the phone.
One thing I have found is Nokia Care is they are the most unhelpful company ever! Basically just suggesting I keep booking it online to be collected for repair. Once this is sorted I hope I never have to deal with them again!
At&T no Signal as well
Default AT&T Lumia 920 bought from ebay NO SIGNAL ! I flashed it but... no signal
--------------------------------------------------------------------------------
I bought this yellow Lumia 920 form USA. I live in Europe.
Unfortunately it was locked, I called AT&T and they gave me an unlock code and now it's unlocked.
I put 2 different SIMS inside but the phone shows no signal at all. It reads the SIM from inside ( services etc) but It will not lock to a signal.
When I boot it it shows an airplane mode and in 2 seconds the no signal icon. The airplane mode is disabled thought I checked enabling and disabling.
I decided to flash it to Rogers after reading all these comments here using Nokia Care Suite. It was succesful. The conversion was from RM-820 AT&T to ----> RM820 Rogers Canada.
I had the ability now to change from LTE to 3G and 2G but to no avail. The signal remained dead and it wouldn't find any signal after searching for new networks associated with my 2 sim cards that I tried.
If I flash it again to the rm-821 euro dev rom will it work ? The thing is that I can't find it nowhere to download it. Where did you guys found it from ?
Thanks
Lumia no signal
Try hard reset!!!
Permanent no signal sounds like it could be blacklisted by the networks, check the IMEI here and it should show if it's blacklisted http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset
arh_3000 said:
I have this issue as well but only since I got it back from Nokia repairing the dust in the front camera problem. They changed the internals for some reason and now I have No Service and also now have new IME number. I contacted them and they said try a hard reset which didn't work then said I would have to send it back again for this to be repaired which when I got it back today has the same problem still. There is nothing wrong with my SIM card and have even received a new Orange one which still did the same. When I contacted Nokia they were next to useless saying I need to send it away a 3rd time (my phone was perfect before I sent it away apart from the dust in the front camera...don't I regret getting this fixed now!) which I declined and have asked to speak to the manager. I have to wait 3-4 business days for them to ring me and see what can be done. I know this is probably not much help but will let you know the outcome as it might be a setting or something I can do with the phone.
One thing I have found is Nokia Care is they are the most unhelpful company ever! Basically just suggesting I keep booking it online to be collected for repair. Once this is sorted I hope I never have to deal with them again!
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Have you had any luck for fixing this? I also have the same issue. I gave my lumia 920 for screen replacement at Nokia care and after some time, it would just not pick any network. Please help me
***I have the fix***
RudeDude89 said:
Have you had any luck for fixing this? I also have the same issue. I gave my lumia 920 for screen replacement at Nokia care and after some time, it would just not pick any network. Please help me
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I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
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if u can do a video tutorial would be amazin im dying with this problem , i love my phone and im not quitting on him plz let me know if u can plz do a video tutorial or pictures to guide ppl that have that same problem ty in advance
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
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Hi there if you can also send me some pics etc on how to do this. that would be great.
I got this wife for my wife and have it for close to 5 months and it won't work.
And she really loves the phone
thanks
G
I have this same issue, although hitting the phone on my hand or flexing the phone will cause the service to come back until its jostled again. ive tried to find a connection with the antenna but no luck,
I have the same issue too...
At first I notice that my phone became hotter in my pocket and the battery drains quicker than usual.
After that I just thought maybe it was because of the bad signal on that area.
Then I got home and facing the same thing, my 920 still got "no service".
But I notice in the full signal area, my phone still can catch the signal. And when I get into the lesser signal area, all I got is "No service"
I've handed it up to the Nokia Care. And they fix it and cost me Rp.750.000 (US$60-65).
And still I'm having the same problem :crying:
Same problem, no connection on 3g, but 2g works fine
Hi,
I am having a similar issue with my unlocked lumia 920. While using it with 2G I have no problems, I can make phone calls and the internet although slow, works. Whenever I decide to switch to 3G it can no longer connect to the internet nor can I make/receive phone calls.
The antena cable is new and the signal for 3G shows 2-5 bars (but sometimes it looses the signal. Any hints??
TLJack64 said:
I had this issue with a replacement Lumia 920 that I ordered online. To fix this you will first need a t5 torx screwdriver in order to remove the two screws from the bottom of the device. Once those are out you have to pry the main body of the phone from the polycarbonate case and expose the bare backside (*giggle*). look to the upper right portion of the device for a really thin coaxial-esque cable... this is the antenna. To fix my issue I simply had to push the connector piece back into it's slot. There will be a firm but tiny click once this is properly inserted and you should now receive a signal on your 920 again. (apparently the build of the phone makes this piece pretty easy to become disconnected which is why we see a lot of this issue from various 920 owners). I hope this helps, if you need further instruction/pictures let me know.
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Click to collapse
tnx very much for advice, i bought used lumia 920 yesterday and signal was very poor and often without reception then tried this and VOILA, there is now full 3G (H) signal in my room. When you push connector here is a smaaaaaaall *click* and thats almost sure sign it's reason for bad signal.