Since June first sprint old retentions # isn't working..does anyone know how to get a hold of them anymore..I hate dealing with the regular reps
firmbiz94 said:
Since June first sprint old retentions # isn't working..does anyone know how to get a hold of them anymore..I hate dealing with the regular reps
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877-755-4886
I know that used to be their number, I don't know if it's changed. You could also try sending an email to [email protected]
You can asks the reps to transfer you to that dept too. They never made it hard or asked why.
Sent from my EVO using xda premium
I actually got to them through regular customer service and got a retentions specialist to call me back
Sent from my EVO using Tapatalk 2
Just tell the rep you got disconnected with a retention rep and need to get transfered asap
Sent from my EVO using Tapatalk 2
Ask for account services and say you have called about the issue before.
Sent via XDA Premium
You might give the reg reps a try too...you wouldn't believe how much they have changed things over the past months
firmbiz94 said:
Since June first sprint old retentions # isn't working..does anyone know how to get a hold of them anymore..I hate dealing with the regular reps
Click to expand...
Click to collapse
You're the reason why they changed the number in the first place.
Like the others said you can just ask the rep that answers the phone.
Sent from my EVO using xda premium
rkjg24 said:
You're the reason why they changed the number in the first place.
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How would you know enough to make a statement like that ? who are you the sprint defender? I asked the question bc I was placed on hold yesterday 2 times where I waited 30 minutes each time.b4 I realized they werent coming back...Your the reason this forum sucks..I get a bunch of.helpful responses and one asshole..pat yourself on the back big man..
firmbiz94 said:
How would you know enough to make a statement like that ? who are you the sprint defender? I asked the question bc I was placed on hold yesterday 2 times where I waited 30 minutes each time.b4 I realized they werent coming back...Your the reason this forum sucks..I get a bunch of.helpful responses and one asshole..pat yourself on the back big man..
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There's always 1 in every group.
I usually try the regular CS first (*2) but sometimes I just can't take listening to the canned scripts they're required to read from and/or dealing with someone for whom English is a 3rd or 4th language, it just gets very frustrating. Virtually all issues I can fix or find the answer to myself so by the time I call I have a very specific issue that the regular CS would end up escalating anyways, I'm just saving my self time and aggravation. Long story short, I feel your pain.
Exactly ..retentions is what the normal cs should be..the lady couldn't even find the charge I was talking about while I was looking right at it on my bill..I loved the old retentions #..I didn't abuse it but rather they always handled my issues quickly and efficiently
I don't have anything against anyone but the language barrier between the cs rep and the caller can be excessively bad sometimes. No offense but ill call and hang up if I get someone I cannot understand. It has cone to the point where I do call the retention people.
`Ghost` said:
I don't have anything against anyone but the language barrier between the cs rep and the caller can be excessively bad sometimes. No offense but ill call and hang up if I get someone I cannot understand. It has cone to the point where I do call the retention people.
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I know the feeling. Trying to listen to someone I cant understand is so frustrating. I usually hang up too if I cant understand them. Im all for equal employment but when your job is to communicate with people over the phone you would think they would atleast make sure they can speak clear english before extending the job offer....
This is the department and number which resolved my credits and other issues a few days ago:
Good luck
Sprint Executive & Regulatory Services Department toll-free at 1-866-727-0665
Sent from my htc_jewel using xda app-developers app
firmbiz94 said:
How would you know enough to make a statement like that ? who are you the sprint defender? I asked the question bc I was placed on hold yesterday 2 times where I waited 30 minutes each time.b4 I realized they werent coming back...Your the reason this forum sucks..I get a bunch of.helpful responses and one asshole..pat yourself on the back big man..
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I think he was just being sarcastic, mellow out some...
Sent from my ClassicJewel
Leoisright said:
I think he was just being sarcastic, mellow out some...
Sent from my ClassicJewel
Click to expand...
Click to collapse
usually a sarcastic post is followed by a lol or some other sign ..
waterbound said:
This is the department and number which resolved my credits and other issues a few days ago:
Good luck
Sprint Executive & Regulatory Services Department toll-free at 1-866-727-0665
Sent from my htc_jewel using xda app-developers app
Click to expand...
Click to collapse
Thanks ill give that one a shot
Not a problem, and good luck!
Sent from my htc_jewel using xda app-developers app
waterbound said:
This is the department and number which resolved my credits and other issues a few days ago:
Good luck
Sprint Executive & Regulatory Services Department toll-free at 1-866-727-0665
Sent from my htc_jewel using xda app-developers app
Click to expand...
Click to collapse
called, said i had been talking to retentions and was disconnected. 2 minutes later, retentions answers. I explain that i want to stay with sprint, but my employer is offering me a new phone for free if i switch, anything they can do to help offset the cost of a new evo lte. takes a minute, he offers me $100 credit, I ask for more, he offers me an extra $21.xx (19.99+tax), i ask to waive activation on all lines, he agrees.
10 minutes total
Related
I couldn't order my 3d today cause my 2year upgrade was a note on the account not the actual status of my upgrade. And since you can only order online, I have to wait.
Has anyone else been able to get someone from Telesales to process the order or a 3D?
Pretty much what I was told, said they can't do it till Friday because they "don't have the phone "
Sent from my PC36100 using Tapatalk
Same here, I'm contacting sprint, cause the note on my account says I can get the override till June 30th, but I'm leaving Friday morning, and where I'm going is way out in the freggin boonies and I'll have Zero service, and I wont be back in till the 1st or 2nd depending.
Kinda frustrating.
I called at 9am, and spoke to a couple of their reps. It sounded like the outsourced desk, because I usually speak with someone from Midwest. I am going to try back at lunch to see if they switch. Maybe I'll be lucky
My override took 10 minutes and I got mines
Sent from my PC36100 using XDA Premium App
nuggyunlimited said:
My override took 10 minutes and I got mines
Sent from my PC36100 using XDA Premium App
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Ah lucky you. Just like everyone else here I asked for the override and they said they were unable to do it because I have to be purchasing the device at the time and it's not currently in their system. So I will wait until friday and pick up my pre-order from Sprint and get the override done then.
Cordy said:
Ah lucky you. Just like everyone else here I asked for the override and they said they were unable to do it because I have to be purchasing the device at the time and it's not currently in their system. So I will wait until friday and pick up my pre-order from Sprint and get the override done then.
Click to expand...
Click to collapse
Call retention and tell them that they told you it was going to be reset within six hours and its been over 24 hours they will put you on hold and keep telling them him bad you wanted the 3d but your not satisfied with how they said they were going to do it and it doesn't show up on your account then he/she might put you on hold again and then do it for you and they will apologize for the inconvenience
Sent from my PC36100 using XDA Premium App
I called and had them override my upgrade this morning....but it won't let me order online because I have a SERO account :-( (but it said I could call and order)
I tried stopping by the Spring store and they had no idea what I was talking about, lol!
steb0ne said:
I called and had them override my upgrade this morning....but it won't let me order online because I have a SERO account :-( (but it said I could call and order)
I tried stopping by the Spring store and they had no idea what I was talking about, lol!
Click to expand...
Click to collapse
Lol
Sent from my PC36100 using XDA Premium App
Called about override 2 weeks back. According to the rep, it may take 24 hours for override to take effect. This morning, I had no problems ordering the phone.
nuggyunlimited said:
Call retention and tell them that they told you it was going to be reset within six hours and its been over 24 hours they will put you on hold and keep telling them him bad you wanted the 3d but your not satisfied with how they said they were going to do it and it doesn't show up on your account then he/she might put you on hold again and then do it for you and they will apologize for the inconvenience
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info but I'll probably just wait since I'm not guaranteed it before Friday anyways. I usually don't have good luck with their customer service. I don't understand why they pick and choose. Either way they are getting a contract renewal so more money for them.
Sent from my PC36100 using XDA App
I ended up calling back and telling the person i couldnt order online.
They asked me how I found the link because a lot of customers were calling because they couldn't find where to order. Thankfully i had the link in another post here on XDA. I had to provide them with the link. They then kindly overrode my account and put in my full upgrade. I ordered it and now I am anxiously waiting for my phone to come in. I charged the phone to my account cause I plan on using Sprints BuyBack program and getting $150 for it to my account hopefully.
steb0ne said:
I called and had them override my upgrade this morning....but it won't let me order online because I have a SERO account :-( (but it said I could call and order)
I tried stopping by the Spring store and they had no idea what I was talking about, lol!
Click to expand...
Click to collapse
I thought if you bought a subsidized phone you would lose your sero plan?
Sent from my PC36100 using XDA Premium App
I was dropped to Premier Silver, and called-in (direct A/S #) to have my status reset. I was reset over the phone, and was able to verify by logging into Sprint. I've since been able to successfully order my EVO3D online, and an A/S rep verified the orders "at the Warehouse".
My question is: my Airrave is now eligible as well, how do I snag another EVO3D?
I've been told by several people that I sound muffled. Is anyone else experiencing this? And is there a fix?
Sent from my PG86100 using Tapatalk
no
no problems
Have your s.o. remove the gag when she allows you to make phone calls??
(of course, that could just be an isolated situation for me....)
@ nightfire I think Ill tell her that lol
Sent from my PG86100 using Tapatalk
I have the same problem. Everyone keeps telling me they can't hear me or understand me. It's like the microphone is not picking me up when I first start speaking each word. Getting pissed about it.
Sent from my PG86100 using XDA Premium App
Ive been having the same issue
I had this same problem. I took my 3VO to my Sprint store with a repair center. My favorite tech authorized an exchange and made sure I got a new one, since I was within my first 30 days.
smarcin said:
I had this same problem. I took my 3VO to my Sprint store with a repair center. My favorite tech authorized an exchange and made sure I got a new one, since I was within my first 30 days.
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i just cant get over how many people take back their phones for any-old reason
A.Priori said:
i just cant get over how many people take back their phones for any-old reason
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Click to collapse
Being gagged and muffled is more than good reason
Sent from my PG86100 using XDA Premium App
A.Priori said:
i just cant get over how many people take back their phones for any-old reason
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Click to collapse
Well, it is a PHONE, remember? If people can't understand me when I'm talking to them from my Evo 3D, what would you suggest?
I have the same problem!
A.Priori said:
i just cant get over how many people take back their phones for any-old reason
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Click to collapse
i can't get over fact that people actually accept paying full price for faulty or subpar service or hardware. people like you make companies think it's ok to take shortcuts.
Swishallnet said:
I have the same problem. Everyone keeps telling me they can't hear me or understand me. It's like the microphone is not picking me up when I first start speaking each word. Getting pissed about it.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
mine was the same way. i did a test with myself and noticed that sometimes the mic wouldn't pick up until my second word. then it would work fine, the go back to crap. my wife would always have to have me repeat what i said multiple times.
madsquabbles said:
i can't get over fact that people actually accept paying full price for faulty or subpar service or hardware. people like you make companies think it's ok to take shortcuts.
Click to expand...
Click to collapse
And it's people with responses like this that make this forum suck.
If you have no suggestion to help OP with sound quality....get the hell out of the thread.
OP....there is a setting in call setting (I believe) for hard of hearing that ups the volume significantly although I don't know if it reduces muffling at the other end.
Try hard resetting of not. Then definitely keep demanding another one til it works.
rockky said:
And it's people with responses like this that make this forum suck.
If you have no suggestion to help OP with sound quality....get the hell out of the thread.
Click to expand...
Click to collapse
actually it's those posts by "cool" folk that try an make this look like /b...
but thanks, oh great lord of forums. great words from a guy who's posts are ALWAYS in response to the OP.
same issue here on my phone and my wife's EVO 3D
For those who were experiencing the time zone issue Verizon called me to tell me it should be resolved. Link to the VM
Let me know if it is working on your ends now!
Edit: Apparently this is only working for me here in Indiana with the Eastern/Central time zone issue. I would suggest calling Verizon and pushing through to Tier 2 and refer them to the issue we had here in Indiana and they might be able to push a ticket through for you. It took them 2 week to call me back about this issue, but it actually works, so I can't complain.
Good to know. I've had to do it manually for Arizona.
Sent from my temporary rooted Rezound
They said they made some "changes" to the network. Maybe that was what all the outages were? lol
AtLemacks said:
They said they made some "changes" to the network. Maybe that was what all the outages were? lol
Click to expand...
Click to collapse
I think those were just plain outages from #failing.
You must be one of those people that uses hash tags on Facebook too aren't you. FYI, they don't work outside of Twitter.
Still doesn't work for me! Any suggestions?
Thanks!
lmfao I knew you were going to say something. do you know how hard it was for me to restrain
myself from saying the same exact thing? it's like a new fad when these dumbass people on facebook use hash tags... it literally makes me the angriest person ever seeing that **** lol
AtLemacks said:
You must be one of those people that uses hash tags on Facebook too aren't you. FYI, they don't work outside of Twitter.
Click to expand...
Click to collapse
Sent from my ADR6425LVW using XDA App
AtLemacks said:
You must be one of those people that uses hash tags on Facebook too aren't you. FYI, they don't work outside of Twitter.
Click to expand...
Click to collapse
I have to admit, I kinda laughed myself.
clclark7 said:
Still doesn't work for me! Any suggestions?
Thanks!
Click to expand...
Click to collapse
Call Verizon, maybe they only worked the kink out in my area. If you can get to tier 2 tell them you know someone in Indiana who had this issue resolved and maybe they can push the right buttons to get it fixed in your area. Nothing happened on my phone end, it just simply works correctly now.
jayochs said:
lmfao I knew you were going to say something. do you know how hard it was for me to restrain
myself from saying the same exact thing? it's like a new fad when these dumbass people on facebook use hash tags... it literally makes me the angriest person ever seeing that **** lol
Sent from my ADR6425LVW using XDA App
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Devildog8791 said:
I have to admit, I kinda laughed myself.
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lol, most of the people who do it on Facebook don't even have Twitter or G+ and understand how it works or what it is for. Their friends just do it so they play #tagalong. lol
AtLemacks said:
Call Verizon, maybe they only worked the kink out in my area. If you can get to tier 2 tell them you know someone in Indiana who had this issue resolved and maybe they can push the right buttons to get it fixed in your area. Nothing happened on my phone end, it just simply works correctly now.
Click to expand...
Click to collapse
NOOOOOOOOOOO!!!
Can't take 4g down again!!!
Sent from my ADR6425LVW using Tapatalk
feralicious said:
NOOOOOOOOOOO!!!
Can't take 4g down again!!!
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
lol that almost made me spit up my Mtn Dew because I was laughing.
AtLemacks said:
You must be one of those people that uses hash tags on Facebook too aren't you. FYI, they don't work outside of Twitter.
Click to expand...
Click to collapse
Lol I hate when ppl use those not knowing that they don't work outside of Twitter.
Sent from my ADR6425LVW using Tapatalk
#They don't work. haha
Sent from my Galaxy Tab 10.1
#sigh
#10char
I got my Rezound yesterday and the first thing I noticed was the time zone error. It goes back and forth from eastern to central every few hours.
Sent from my Rezound using XDA App
I just got off the phone with Verizon for the same error, Albuquerque when you get on 4G time is behind by one hour.
They were very polite, the guy made a note and said it's been sent up with a tech ticket.
Sent from my HTC Rezound using Tapatalk. Forgive autocorrect.
Well, hopefully it is as painless for you guys as it was for me. Like I said, took about 2 weeks but they did actually call me back. Sure enough I have been using Auto ever since.
I'm in the SF Bay area right now, no problems here at least.
Sent from my HTC Rezound using Tapatalk. Forgive autocorrect.
Flyhalf205 said:
I got my Rezound yesterday and the first thing I noticed was the time zone error. It goes back and forth from eastern to central every few hours.
Sent from my Rezound using XDA App
Click to expand...
Click to collapse
Got my Rezound on the 27th and have noticed it off and on.
I've called tech support several times; got through to Tier 2 the last 3 times.
TS reps I've spoken to do not know this is a known problem, even when I tell them so,
Hoping the problem eventually gets fixed.
Ask them to put in a ticket for the techs in your area.
According to DSLReports http://www.dslreports.com/shownews/...Unlimited-Data-Loophole-Exposed-Closed-117668
Those of us who acquired unlimited data though the MHS loophole might be reverted to tiered plans.
Let's not debate who did this and right versus wrong, I would like to know who has been reverted back to tiered. Please let us know here...
Sent from my Transformer TF101 using Tapatalk
I haven't yet but got my fingers crossed that they skip me since I'm paying for the hot spot too.
Sent from my ADR6425LVW using xda premium
Still got mine. Added unlimited early November and removed hot spot 5 minutes after the call.
Still got it here too....Signed up in November, kept it for 3 weeks, then got rid of it....
we know people still have it, this is for people who got changed back to tiered.
Taebom said:
we know people still have it, this is for people who got changed back to tiered.
Click to expand...
Click to collapse
But if you see all the people who still have it versus those who lost it...then it can put the internet masses into perspective.
Like I mentioned elsewhere, I see a lack of evidence of people actually being reverted back other than that one article. Maybe he did something stupid like try to switch from a 4G to a 3G device and then lost his unlimited.
My rezound is coming Monday-- my buddy ordered it for me since I'm on his fam plan. He did it all online and claimed there was no choice to keep my unlimited plan from my Droid Incredible. He signed me up the for the 4 gb plan.. Any chance of me getting back my unlimited by going into a store and chatting w/ a sales rep once I have the phone in my hands? Or any other workarounds??
Hag77 said:
My rezound is coming Monday-- my buddy ordered it for me since I'm on his fam plan. He did it all online and claimed there was no choice to keep my unlimited plan from my Droid Incredible. He signed me up the for the 4 gb plan.. Any chance of me getting back my unlimited by going into a store and chatting w/ a sales rep once I have the phone in my hands? Or any other workarounds??
Click to expand...
Click to collapse
Let's stay on topic folks. Please open a new thread for this question.
Sent from my Transformer TF101 using Tapatalk
Taebom said:
we know people still have it, this is for people who got changed back to tiered.
Click to expand...
Click to collapse
Oh really? I don't see that specifically in the title. If everyone who tried the method posted their results here, either way, we'd have a better idea of what's going on. Either that, or you'll have a blank thread. Let the OP monitor his question instead of doing it for him.
Evo4gLI said:
Oh really? I don't see that specifically in the title. If everyone who tried the method posted their results here, either way, we'd have a better idea of what's going on. Either that, or you'll have a blank thread. Let the OP monitor his question instead of doing it for him.
Click to expand...
Click to collapse
if you search, not only on this site but others then you will see the ratio of people still having it and those that got changed back are slim. There are threads that detail how to get it and if they still have it Here and here So if you want people to look through post after post of people saying they still have it, when he asked if people have actually got it reverted then ok, make people do more work. btw i love the forum ignore list
Keanen said:
I would like to know who has been reverted back to tiered. Please let us know here...
Click to expand...
Click to collapse
Oh, and i dont recall him saying if you still have it report, but maybe all this weed is blurring my vision, who knows ;p
Arent you on grounds to terminate your contract if they do indeed change you ba k ? At end of the day, the csr did notify you about making the change and put unlimited in there knowingly. Its not like you hacked the system and did it. You asked for it, they said sure and you had it.
Sent from my ADR6425LVW using Tapatalk
My bad- I missed the part about this being loopholed back to tiered. Thought he was just talking bout being reverted from unlimited in general..
Yes your breaking your end so they can charge you an ETF.
Sent from my ADR6425LVW using xda premium
brisdaddy1207 said:
Yes your breaking your end so they can charge you an ETF.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Breaking our end how?
Sent from my ADR6425LVW using xda premium
blestsol said:
Breaking our end how?
Sent from my ADR6425LVW using xda premium
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Come on people, let's avoid A.D.D. tendencies. Stay on topic.
Keanen said:
Come on people, let's avoid A.D.D. tendencies. Stay on topic.
Click to expand...
Click to collapse
He said something and I dunno what he means. This thread will go on with or without him answering Me.
Sent from my NookColor using xda premium
I still got it and am trying to think how to make it my home internet.
If they put me back on limited then I will say bye, bye to the big red with out ETF and will take them to court if needed, I have the $ to do so.
4ktvs said:
I still got it and am trying to think how to make it my home internet.
If they put me back on limited then I will say bye, bye to the big red with out ETF and will take them to court if needed, I have the $ to do so.
Click to expand...
Click to collapse
Good luck with that.
4ktvs said:
I still got it and am trying to think how to make it my home internet.
If they put me back on limited then I will say bye, bye to the big red with out ETF and will take them to court if needed, I have the $ to do so.
Click to expand...
Click to collapse
The $40 filing fee? Damn!!! BALLLLLLLIIIIIINNNNNN!!!!! Funny you have the money to take them to court but cant pay for your data.
Agreed... what is it with internet chumps that talk big for no reason. If the dude has the money to take Big Red to court why not just pay the money and quit complaining. Sounds like he has plenty of time to waste too...
My wife and I went into the ATT store in our neighborhood Saturday for her to pick between a SGS4 and a One, and see if we could get her an early upgrade. She's not due for an early upgrade until July and her Samsung Infuse is not performing well anymore and we wanted to take advantage of their trade-in offer. After waiting for about half an hour and haggling with a sales associate and the manager, the were not convinced and we left empty handed. A co-worker put me up to calling customer service and after explaining the situation and our in-store experience and a brief hold, the rep came back with some awesome news! She was approved to not only let my wife have the early upgrade, but a FREE upgrade to the black 64GB! And just to sweeten the deal, she threw in free overnight shipping!!! We're expecting it to arrive tomorrow. I think i'll keep the black one and let her have my silver 64GB.
All of those TMOUS and VZ subscribers who say ATT has terrible customer service have no idea. I have been with ATT since 2006 and have never needed to call customer service. This is not bad for a first experience!
West exactly did you tell the rep?
Sent from my HTC One X using xda app-developers app
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
ameza001 said:
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
Click to expand...
Click to collapse
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
I came from an Infuse as well. I wish Scott would come over here. I miss my BeanStalk. BTW I came up with the logo for that. Lol.
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
Click to expand...
Click to collapse
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
nthknd said:
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
Click to expand...
Click to collapse
What exactly did you tell them??
Sent from my HTC One X using xda app-developers app
thinkhope said:
What exactly did you tell them??
Sent from my HTC One X using xda app-developers app
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Click to collapse
I simple told the Rep that I need my upgrade 2 months early because my current phone wasn't working for me anymore. she understood my problem and said retention department could help me. Five mins later she came back and said since I was nice and in good standing that she could approve my upgrade and wave my upgrade fee. I need a larger screen due to losing most of my eye sight in an accident she said the only draw back was I'd have to pay for whatever phone I wanted right then . So I told thanks and then spoke with her supervisor letting him know how great she was. Being very decent is the key even if you need to speak to a supervisor ask nicely and erasure the Rep that you understand that she help as much as they could. So I paid for my phone and they shipped it out ocernight. Be patient be pleasant they get ****tiy people calling all the time so it helps to be nice.
Sent from my LG-E980 using xda premium
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
Click to expand...
Click to collapse
Co-worker got a similar deal. His problem was that the online system would cancel his order immediately after completing it. It happened twice. He called not to complain, but simply to order the phone and got it free with free overnight shipping. His account was eligible for an upgrade, though.
The store manager has the power to give u an early upgrade within 30 days of the eligible date. Its funny BC some managers will say well it has to be in the same calendar month or ah it's gotta be within 14 days. U got lucky!
Sent from my SAMSUNG-SGH-I337 using xda premium