I have had my Samsung Galaxy S2 for a bit more than a year now. I have had some proper trouble with it from the start (ranging from forced close loop to rebooting or simply turning off randomly).
About half a year ago I installed a custom rom (GalaxyMOD I believe), with which I had little to no issues (thanks for providing those, by the way).
This morning it wouldn't turn on (even though it was on before I went to sleep). I simply thought the battery was low (it had reasonable % the night before, though) and connected it to my charger. Then, all of a sudden, smoke came out of my phone near the micro-USB port. I immediately removed the charger.
Just to be sure, it's impossible that the custom rom caused this, right? I'm thinking that somehow the inside must have gotten damp. Should this be the case, will it still qualify for warranty service? I mean, the smoke was not caused by irresponsible use. Of course, the phone might have been dropped once or twice since I own it, but that's still no reason for the smoke to occur... I didn't place it anywhere different than I do usually during the night and it has never directly been in contact with water (I don't use it in the rain f.e.).
Thanks in advance.
smoke
Dam, i know you can alter the amount of juice through a USB cable to fast charge but it should be no where near enough to cause ignition or
smoke.
Even if the phone was damp it isn't going to generate that amount of heat to get smoke.
And even if you had a bunch of lint (dust) in the exact right place you still shouldn't have smoke.
Im at a complete loss as to why this has happened??
sounds like a serious issue, have you dropped the phone?
IF the phone is damp, best way to get rid of that is to place it in an air tight container overnight covered in dry rice.
The dry rice will slowly pull any damp into the gains and out of the phone.
Good luck
Seutekop said:
I have had my Samsung Galaxy S2 for a bit more than a year now. I have had some proper trouble with it from the start (ranging from forced close loop to rebooting or simply turning off randomly).
About half a year ago I installed a custom rom (GalaxyMOD I believe), with which I had little to no issues (thanks for providing those, by the way).
This morning it wouldn't turn on (even though it was on before I went to sleep). I simply thought the battery was low (it had reasonable % the night before, though) and connected it to my charger. Then, all of a sudden, smoke came out of my phone near the micro-USB port. I immediately removed the charger.
Just to be sure, it's impossible that the custom rom caused this, right? I'm thinking that somehow the inside must have gotten damp. Should this be the case, will it still qualify for warranty service? I mean, the smoke was not caused by irresponsible use. Of course, the phone might have been dropped once or twice since I own it, but that's still no reason for the smoke to occur... I didn't place it anywhere different than I do usually during the night and it has never directly been in contact with water (I don't use it in the rain f.e.).
Thanks in advance.
Click to expand...
Click to collapse
1) If it's been exposed to moisture, unlikely to honour warranty regardless of what's wrong with it. Depends on whether the moisture indicators in the phone have been tripped
2) Rooting/flashing non-stock firmware on your phone voids the warranty. Having said that, if you go back to stock firmware & reset the flash counter, many people still get warranty service. Tho in your case 1) is a concern.
In other words, go back to stock, reset the flash counter & send it in to Samsung/authorised repairer & see what happens if the rice trick doesn't work.
hypnobabes said:
Dam, i know you can alter the amount of juice through a USB cable to fast charge but it should be no where near enough to cause ignition or
smoke.
Even if the phone was damp it isn't going to generate that amount of heat to get smoke.
And even if you had a bunch of lint (dust) in the exact right place you still shouldn't have smoke.
Im at a complete loss as to why this has happened??
sounds like a serious issue, have you dropped the phone?
IF the phone is damp, best way to get rid of that is to place it in an air tight container overnight covered in dry rice.
The dry rice will slowly pull any damp into the gains and out of the phone.
Good luck
Click to expand...
Click to collapse
Yes, I have dropped the phone. However, the last time I dropped it was at least three weeks ago and I have recharged it without any problems multiple times since then.
I would like to try the rice idea. Do I need to take anything into account when doing so? Like removing battery, or even disassembling it?
MistahBungle said:
1) If it's been exposed to moisture, unlikely to honour warranty regardless of what's wrong with it. Depends on whether the moisture indicators in the phone have been tripped
2) Rooting/flashing non-stock firmware on your phone voids the warranty. Having said that, if you go back to stock firmware & reset the flash counter, many people still get warranty service. Tho in your case 1) is a concern.
In other words, go back to stock, reset the flash counter & send it in to Samsung/authorised repairer & see what happens if the rice trick doesn't work.
Click to expand...
Click to collapse
I would love to go back to stock, but how can I do this? It won't boot and it won't connect with my PC either.
Thanks for your replies.
Give it a few days in the rice as Hypnobabes suggested & see if you can get it to boot. If not, you're going to have to take your chances, send it in & see what happens. If they do want to charge you for the repair, ask them for a quote. If you're not happy with the price, ask around local mobile repair shops & see if they'll fix it more cheaply.
Seutekop said:
I would love to go back to stock, but how can I do this? It won't boot and it won't connect with my PC either.
Thanks for your replies.
Click to expand...
Click to collapse
Related
I'm having some issues with my phone today guys. I went to sleep with my phone on charge (like I have done every single night since I've had the phone), and when I woke up my phone was ridiculously hot. That hot that I couldn't even hold it in my hand. My old HD2 got hot, but nothing like this.
I'm afraid some of the internals have fried or something. I'm on an NDT MIUI ROM. I think it's version 4.X.X or something. But basically now, my phone will not charge a single bit. It'll go to the battery empty screen, then to the Galaxy S II screen, turn on, show my notifications then after every notification has shown, it goes back off. While plugged in.
What's the problem and what can I do to rectify it? A new battery?
Thanks in advance.
EDIT: Now it's just looping between the no battery (empty battery with circle) and the Galaxy S II screen.
I was getting to the lockscreen a while ago.
That was over the wall charger, I'm now trying to charge it off my laptop if that matters.
Bump. I don't really want to have an expensive plastic paperweight for very long.
Does the battery look fattened?..try changing batteries,if that didn't work then I'm afraid you have to take it to Samsung..
anto.danny said:
Does the battery look fattened?..try changing batteries,if that didn't work then I'm afraid you have to take it to Samsung..
Click to expand...
Click to collapse
I don't quite understand what you mean by 'fattened'. If you mean bigger, then no it still fits quite comfortably into the phone. I'm going to try get a hold of another battery later and I'll give it a go. If I do end up having to send it to Samsung, what will they do knowing it has a custom ROM on it? My flash counter is only 2, but I wouldn't even be able to get into the bootloader, as I don't have enough battery to do so.
Luck of the draw basically if you can't reflash stock firmware/jig it.
Some people on here have reported Samsung/whomever has repaired it has played hardball & not repaired it under warranty (which they're entitled to do, which means you pay for it), and some people have reported they've had it fixed under warranty regardless.
At the end of the day, running non-stock firmware voids your warranty (regardless of whether some people on here think that's wrong, etc), and if you can't return the phone to stock firmware and you do get it fixed under warranty you can consider yourself lucky.
Skellyyy said:
If I do end up having to send it to Samsung, what will they do knowing it has a custom ROM on it? My flash counter is only 2, but I wouldn't even be able to get into the bootloader, as I don't have enough battery to do so.
Click to expand...
Click to collapse
MistahBungle said:
Luck of the draw basically if you can't reflash stock firmware/jig it.
Some people on here have reported Samsung/whomever has repaired it has played hardball & not repaired it under warranty (which they're entitled to do, which means you pay for it), and some people have reported they've had it fixed under warranty regardless.
At the end of the day, running non-stock firmware voids your warranty (regardless of whether some people on here think that's wrong, etc), and if you can't return the phone to stock firmware and you do get it fixed under warranty you can consider yourself lucky.
Click to expand...
Click to collapse
OK cheers for that. I unlocked it using some app also, will that have any effect?
I'm really hoping I don't have to go down that route and that a new battery will have it back up and running again. I just feel like it's struggling to keep power to it or something, when on the battery screen, the screen slightly flickers if you look closely, and on the boot anim. the capacitive buttons struggle for light while the screen is as good as it always was.
Also, it's just saying "LOW BATTERY !! CAN'T DOWNLOAD !!" when I try get into the bootloader/download mode w/e it's called so I guess there's hope it's only the battery?
Good news! I went to a phone shop, tried a cheap Chinese battery and it seemed to turn on and load everything just fine. Another shop I tried had an original OEM (well atleast an OEM sticker) battery and that wouldn't work. It's weird! Let's hope my battery can last a suitable amount of time on the Chinese battery. Any recommendations on where I could find an official battery? Looked on Amazon, and some of the reviews are claiming that it's actually just a cheap battery with a Samsung sticker.
Hi -- my wife's razr took a two-second swim in the toilet. We dried it, blow-dried it on a medium setting, then plopped in it a bag of rice for two days. It appears to now be functioning fine, except that it doesn't seem to be charging, even though the phone indicates that it is charging. The level stays stuck on twenty. It's discharged down to 15, then charged back up to 20, but no further. It doesn't seem like a hardware problem to me, it seems like a faulty battery read, though I of course could be mistaken. The USB connection works fine -- I've transferred all the files off the sd card. Any thoughts? Would a factory reset perhaps reset the battery stats (the phone is unrooted)? Any help would be greatly appreciated, thanks!
Don't know exactly, but isn't a factory reset just the wipe of all installed data and the return to delivery state? So a "damaged" battery wouldn't be "repared" ?
But have you just tried another battery watching app? maybe this will show the true battery life? than you could be serious that it's maybe just the system app and do a factory reset / reinstall the system battery watching apk?
I've already done the factory reset and will charge overnight and see what happens. I will install a third party app though, great idea, thanks...
just let us know the result
want to know how water proof my razr is
You could try one of the battery calibration apps on the market. They simply delete the .bin file that stores battery information.
Although, I think your battery may have shorted out potentially.
Much easier solution, works on iphones every time.
(iPhones are water damaged 100% of the time when we get them for repairs, whether they've been in water or not)
Get electronics cleaner with oil, spray a small amount in the usb port and stick the usb plug in and out a few times.
Now try charging and see if it works again.
I will try this as it still isn't working. Thanks...
Shadowdancer -- are you saying this works in this situation, where the phone says it's charging but in reality it's only charging at a super minuscule rate?
billku said:
Shadowdancer -- are you saying this works in this situation, where the phone says it's charging but in reality it's only charging at a super minuscule rate?
Click to expand...
Click to collapse
Yup, virtually anything can be solved with electrical cleaner and a hard reboot on the iphones.
It solves problems with emergency charging mode that stays for 24 hours.
It solves the "This device is not supported" when trying to charge.
Also solves problems flashing the iphones with new firmware.
I also fixed one or two other brand of phones with this, but micro usb is a lot less sensitive to bad connections.
The oil also protects from wear, as the oxidation has removed the protective coating. Which is what causes the charging problems.
If that won't work though, I'd say pop the lid and clean it carefully. You won't get any warranty things through unfortunately.
Tried the electrical cleaner, it didn't seem to help matters. I called a Motorola repair facility, and they'll replace the battery for $85. I suppose it's worth a shot, though if it's not charging (even though it's still indicating that it is), I guess it could be for other reasons than a bad battery.
billku said:
Tried the electrical cleaner, it didn't seem to help matters. I called a Motorola repair facility, and they'll replace the battery for $85. I suppose it's worth a shot, though if it's not charging (even though it's still indicating that it is), I guess it could be for other reasons than a bad battery.
Click to expand...
Click to collapse
Well that sucks, but I guess it might work if you don't want to tear the back off yourself.
That assumes the battery to be the only thing not treated with whatever water repellent they used.
Just tried to get the phone repaired, the circuit on the board that charges the phone is corroded. Not surprised, but if anyone out there considers their phone "waterproof," well, I wouldn't.
normally you should put your phone in a pot, put some rice on it. Cook it at low temp with no oil for exactly 1:50min. Your phone will sustain no water damage.
I won't get into detail why you put rice on it, some people use salt but I wouldn't risk it for a chocolate biscuit.
PS : only use these methods when slam dunking your phone into pond/ river/bath tub/when attempting to flush your phone down the toilet wanting to get an insurance pay out/ dropping your phone in an aquarium.
i actually had this happen to me VERY early this morning. I was having problems with it rebooting it self quite often. I shook it to get the water out. About an hour later it started to operate normally.
I just was reading that you can take the back cover off (voids the warrenty but Im rooted so... ) so I did that to run a fhair dryeer on it at cool/warm to remove excess water. There was no water in the unit. even the little strip that the have with the xxx on it to test if it has been droped in water was untouched.
Love this phone!!!!!
I have read great things about the Bheestie Bag. I have no idea what the name is about, but I read an online article about them that was very favorable.
SallyC said:
I have read great things about the Bheestie Bag. I have no idea what the name is about, but I read an online article about them that was very favorable.
Click to expand...
Click to collapse
It's a bag full of silicate balls, pretty much the stuff you get in those tiny white packets with harddrives, clothes and shoes etc.
You can get big bags of this at virtually any allround store, moisture out, "damprid" and all kinds of brands. It's a strongly moisture absorbent powder.
Btw, I could be called insane, but I usually treat my phone with "clear vue" and a color less shoe shine pad- (It contains silicone oil and some more moisture repellant.
I do this once a week.
ed: btw, you can get these blue silicate balls with ultra absorbent cat litter, 20$ buys you 10+ litres.
Yes, and they are reusable until the blue beads turn grey. They are supposed to be 700% more effective than rice. I've never needed it but bought one just in case after reading the Amazon reviews.
MattyOnXperiaX10 said:
normally you should put your phone in a pot, put some rice on it. Cook it at low temp with no oil for exactly 1:50min. Your phone will sustain no water damage.
I won't get into detail why you put rice on it, some people use salt but I wouldn't risk it for a chocolate biscuit.
PS : only use these methods when slam dunking your phone into pond/ river/bath tub/when attempting to flush your phone down the toilet wanting to get an insurance pay out/ dropping your phone in an aquarium.
Click to expand...
Click to collapse
I have heard of putting your phone in the oven on the lowest setting possible. Do you think that is something that would work?
MischiefsMommy said:
I have heard of putting your phone in the oven on the lowest setting possible. Do you think that is something that would work?
Click to expand...
Click to collapse
If you have a thermometer that you can put inside first, make damn sure it doesn't go over 60 c (140 f)
If it's digital then you can see how much it goes up and down, if it even sniffs at around 70 then you can't use your oven.
If you decide to do it, put it on a piece of cardboard paper at 50 degrees C
for 15 minutes or so.
Thanks for telling me that. I thought the person who told me that was crazy. And no it was nobody from this forum. ;-)
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
Click to expand...
Click to collapse
I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
Click to expand...
Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
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I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
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I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.
Last night my phone was working fine, when I went to bed it was charging and still working. When I woke up this morning the screen was black, with no response. I tried to get into recovery and download mode with no luck. I tries these steps to get into download mode except for the usb jjg The phone is rooted and a rom has been flashed, but I did that a couple of weeks back. I have no idea how this could have happened. Also when I plug it in to charge there is no response from the phone. The screen stays black no matter what I do.
Also about a week ago, I dropped my phone outside, it was in torrential rain over night. The next day when I found it, it booted up no problem and has been working perfectly until today.
Does anyone have any ideas or solutions?
I'd really appreciate any help,
Dillon
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
rajasiman said:
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
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Unfortunately mine is not, I guess I could get a replacement motherboard then, are they easy to replace yourself?
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
MistahBungle said:
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
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Yeah I did use it straight away, not the smartest move I must admit. I guess I will, just annoying having to buy a new phone. Thanks for the info, and thanks for reminding me about the bag of rice, in case something like this happens to me again.
Greetings,
I received my TrueSmart a few days ago. Promptly broke my Flappy Bird record on it (44!) and got a few other apps on there.
Tuesday, I was wearing the watch while I was getting some exercise. I believe that is kind of the point of it (Outdoor Mate). It had a full charge overnight and I hadn't used it much during the day. Mid-afternoon Tuesday I noticed it wouldn't turn on when I went to wake it up.
I brought it home to the charger Tuesday night and plugged it in. The behavior then (as now) is as in this video:
.
Basically the screen comes on, shows the battery charging screen, then turns off. Repeat. Forever.
I have not flashed anything to it. I have not unscrewed a screw on it. I haven't entered recovery mode.
Questions:
- Can it be fixed?
- How do I get a hold of Omate if it can't?
Since the card I received with the device indicated that opening the case to replace the battery would void my warranty, I would prefer that Omate replace the battery and keep my warranty intact. I'd like to use this device, and showering with it is kind of desirable. I have a neat app I'm developing for it... but right now I can't since it's dead.
Thanks for your help.
If it matters, it's a 1/8 1900. Original shipping firmware.
Sent from my SCH-I605 using Tapatalk
Opening the back DOES NOT VOID THE WARRANTY (where are people getting this garbage info from). The only thing it voids is the liquid damage portion of the warranty with regards to water resistance.
Using a needle try to gently lift up the pins in the dock. This sometimes resolves both charging and connection to the PC issues. If this does not work;
Open the back, pull the battery, reseat the battery and try to charge it.
Lokifish Marz said:
Opening the back DOES NOT VOID THE WARRANTY (where are people getting this garbage info from).
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The garbage info is coming from the card that came with my watch:
"You may open your TrueSmart, but that will require you to break a seal sticker located on one of the battery cover screws and thus void your warranty. Omate cannot guarantee the waterproofness of the TrueSmart once the battery cover has been opened." (Photo of the card at imgur dot com slash wBo2Jur)
I would actually prefer my watch to be weather and life-resistant, and so I'd rather Omate fix this under warranty rather than have me void mine.
I tried pulling up the pogo pins - one was definitely jacked up, but I fixed it as best as I could. Unfortunately that didn't do the trick. So how do I get Omate's help fixing it? Thanks.
Well either Omate is wrong, (the card) or Omate is wrong (update on KS regarding warranty).
Chances are, your TS is not "weather and life-resistant" to begin with as it was never even tested properly to begin with.
If you are going to wait to get it serviced then expect to wait a long time. Your only two options are to send the TS back to China (at least a month turn around) or wait til they have service centers in your country (an even longer wait).
Lokifish Marz said:
Well either Omate is wrong, (the card) or Omate is wrong (update on KS regarding warranty).
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I sense a theme here.
I'm going to try my co-worker's dock to see if that makes any difference. Then I guess I'll bite the bullet and pull the battery. Thanks for your help.
I had same issue.. After wearing the watch while exercising and sweating, I noticed the screen frizzing out, then would not charge at all. Contacted Omate, and at first they said to wait until service center opens up in my country (USA). I recently received another email stating that I should mail the watch back to Hong Kong. FedEx charges $80 for shipping.. I am debating on whether I should send it back or wait for service center (tough to justify $80 on an item I paid $200)
ZD
zdiamant said:
I had same issue.. After wearing the watch while exercising and sweating, I noticed the screen frizzing out, then would not charge at all. Contacted Omate, and at first they said to wait until service center opens up in my country (USA). I recently received another email stating that I should mail the watch back to Hong Kong. FedEx charges $80 for shipping.. I am debating on whether I should send it back or wait for service center (tough to justify $80 on an item I paid $200)
ZD
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How did you contact them? Thanks.
Sent from my SCH-I605 using Tapatalk
pmhesse said:
How did you contact them? Thanks.
Sent from my SCH-I605 using Tapatalk
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Try [email protected]
My callisto 100, which is very similar to the omate if not identical, did the same thing, wouldnt wake wouldnt light up when i plugged the charger in... i just removed the back took out the battery for 30 secs and put it back in and it booted up again without a problem.
I notice it tends to be sluggish waking if i leave the camera app open when it sleeps and that one time it didnt wake at all i had also had the camera app running. So now i always close the camera manually before letting it sleep
Sent from my GT-N5100 using xda app-developers app
Lokifish Marz said:
Opening the back DOES NOT VOID THE WARRANTY (where are people getting this garbage info from). The only thing it voids is the liquid damage portion of the warranty with regards to water resistance.
Using a needle try to gently lift up the pins in the dock. This sometimes resolves both charging and connection to the PC issues. If this does not work;
Open the back, pull the battery, reseat the battery and try to charge it.
Click to expand...
Click to collapse
Lokifish Marz said:
Well either Omate is wrong, (the card) or Omate is wrong (update on KS regarding warranty).
Click to expand...
Click to collapse
The kickstarter update I see on the warranty simply says that the regular warranty does not cover water damage. It says nothing about the regular warranty. Since there is no warranty on water damage, the card that comes with the watch is consistent; it says opening the back will "void your warranty." The only warranty we have isn't related to water, therefore it's the main warranty that is void if you open the back cover.
But here's the deal -- and why I think you are correct that the card, and even the post, is misleading. To access the SD card slot and the battery (which a spare one came with mine) requires removing the back. The instructions that come with the device are very clear on this. There's a good chance that the legal implications of the spare battery and SD card access are that opening the back wouldn't void one's warranty -- otherwise, why would it come with a spare battery and a hidden memory card slot on the instruction sheet? And why would it come with a screw driver and extra screws?
So, not having to worry about the moisture warranty (there is none) and knowing the instructions tell you how to get to the SD card slot -- under the battery -- seems fair game to open it to reset it.
It's all very confusing. Of course, I didn't get a developer edition without reason.
Popping the four screws without messing up the stickers is also quite easy. While in there removing the battery to reset the device, drop in an SD card for some extra storage.
Yes, it worked for me. Pressing and holding the buttons doesn't seem to be able to trigger a hard reset from that state, but popping the battery works easily enough. I might have to start carrying around the screw driver.
lilbyrdie said:
So, not having to worry about the moisture warranty (there is none) and knowing the instructions tell you how to get to the SD card slot -- under the battery -- seems fair game to open it to reset it.
...
Yes, it worked for me. Pressing and holding the buttons doesn't seem to be able to trigger a hard reset from that state, but popping the battery works easily enough. I might have to start carrying around the screw driver.
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Thanks lilbyrdie. After waiting two weeks for any sort of response from Omate (hint: got none) I cracked it open based on your advice. Pulling the battery worked like magic. :good: I almost wanted to wire in some sort of access to the battery so that I could drain the battery without cracking the watch. However that was going to require work and I think I'll just back to doing wrist curls wearing this behemoth.
pmhesse said:
Thanks lilbyrdie. After waiting two weeks for any sort of response from Omate (hint: got none) I cracked it open based on your advice. Pulling the battery worked like magic. :good: I almost wanted to wire in some sort of access to the battery so that I could drain the battery without cracking the watch. However that was going to require work and I think I'll just back to doing wrist curls wearing this behemoth.
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Two years ago I bought Omate true smart watch phone. It works two weeks, then it fails. Their dock station doesn't work properly. I suspect the main reason is all contacts between battery, watch, cover, dock station, usb.
If you look on them you will see: all of them are made from some kind of brass, not gold. I'm not sure if the battery has internal controller, and you can't charge directly from AC, which has charging current greater than 0.9 ma.
I lost any hope to launch this fake device.
Regards,
Radmir