Greetings,
I received my TrueSmart a few days ago. Promptly broke my Flappy Bird record on it (44!) and got a few other apps on there.
Tuesday, I was wearing the watch while I was getting some exercise. I believe that is kind of the point of it (Outdoor Mate). It had a full charge overnight and I hadn't used it much during the day. Mid-afternoon Tuesday I noticed it wouldn't turn on when I went to wake it up.
I brought it home to the charger Tuesday night and plugged it in. The behavior then (as now) is as in this video:
.
Basically the screen comes on, shows the battery charging screen, then turns off. Repeat. Forever.
I have not flashed anything to it. I have not unscrewed a screw on it. I haven't entered recovery mode.
Questions:
- Can it be fixed?
- How do I get a hold of Omate if it can't?
Since the card I received with the device indicated that opening the case to replace the battery would void my warranty, I would prefer that Omate replace the battery and keep my warranty intact. I'd like to use this device, and showering with it is kind of desirable. I have a neat app I'm developing for it... but right now I can't since it's dead.
Thanks for your help.
If it matters, it's a 1/8 1900. Original shipping firmware.
Sent from my SCH-I605 using Tapatalk
Opening the back DOES NOT VOID THE WARRANTY (where are people getting this garbage info from). The only thing it voids is the liquid damage portion of the warranty with regards to water resistance.
Using a needle try to gently lift up the pins in the dock. This sometimes resolves both charging and connection to the PC issues. If this does not work;
Open the back, pull the battery, reseat the battery and try to charge it.
Lokifish Marz said:
Opening the back DOES NOT VOID THE WARRANTY (where are people getting this garbage info from).
Click to expand...
Click to collapse
The garbage info is coming from the card that came with my watch:
"You may open your TrueSmart, but that will require you to break a seal sticker located on one of the battery cover screws and thus void your warranty. Omate cannot guarantee the waterproofness of the TrueSmart once the battery cover has been opened." (Photo of the card at imgur dot com slash wBo2Jur)
I would actually prefer my watch to be weather and life-resistant, and so I'd rather Omate fix this under warranty rather than have me void mine.
I tried pulling up the pogo pins - one was definitely jacked up, but I fixed it as best as I could. Unfortunately that didn't do the trick. So how do I get Omate's help fixing it? Thanks.
Well either Omate is wrong, (the card) or Omate is wrong (update on KS regarding warranty).
Chances are, your TS is not "weather and life-resistant" to begin with as it was never even tested properly to begin with.
If you are going to wait to get it serviced then expect to wait a long time. Your only two options are to send the TS back to China (at least a month turn around) or wait til they have service centers in your country (an even longer wait).
Lokifish Marz said:
Well either Omate is wrong, (the card) or Omate is wrong (update on KS regarding warranty).
Click to expand...
Click to collapse
I sense a theme here.
I'm going to try my co-worker's dock to see if that makes any difference. Then I guess I'll bite the bullet and pull the battery. Thanks for your help.
I had same issue.. After wearing the watch while exercising and sweating, I noticed the screen frizzing out, then would not charge at all. Contacted Omate, and at first they said to wait until service center opens up in my country (USA). I recently received another email stating that I should mail the watch back to Hong Kong. FedEx charges $80 for shipping.. I am debating on whether I should send it back or wait for service center (tough to justify $80 on an item I paid $200)
ZD
zdiamant said:
I had same issue.. After wearing the watch while exercising and sweating, I noticed the screen frizzing out, then would not charge at all. Contacted Omate, and at first they said to wait until service center opens up in my country (USA). I recently received another email stating that I should mail the watch back to Hong Kong. FedEx charges $80 for shipping.. I am debating on whether I should send it back or wait for service center (tough to justify $80 on an item I paid $200)
ZD
Click to expand...
Click to collapse
How did you contact them? Thanks.
Sent from my SCH-I605 using Tapatalk
pmhesse said:
How did you contact them? Thanks.
Sent from my SCH-I605 using Tapatalk
Click to expand...
Click to collapse
Try [email protected]
My callisto 100, which is very similar to the omate if not identical, did the same thing, wouldnt wake wouldnt light up when i plugged the charger in... i just removed the back took out the battery for 30 secs and put it back in and it booted up again without a problem.
I notice it tends to be sluggish waking if i leave the camera app open when it sleeps and that one time it didnt wake at all i had also had the camera app running. So now i always close the camera manually before letting it sleep
Sent from my GT-N5100 using xda app-developers app
Lokifish Marz said:
Opening the back DOES NOT VOID THE WARRANTY (where are people getting this garbage info from). The only thing it voids is the liquid damage portion of the warranty with regards to water resistance.
Using a needle try to gently lift up the pins in the dock. This sometimes resolves both charging and connection to the PC issues. If this does not work;
Open the back, pull the battery, reseat the battery and try to charge it.
Click to expand...
Click to collapse
Lokifish Marz said:
Well either Omate is wrong, (the card) or Omate is wrong (update on KS regarding warranty).
Click to expand...
Click to collapse
The kickstarter update I see on the warranty simply says that the regular warranty does not cover water damage. It says nothing about the regular warranty. Since there is no warranty on water damage, the card that comes with the watch is consistent; it says opening the back will "void your warranty." The only warranty we have isn't related to water, therefore it's the main warranty that is void if you open the back cover.
But here's the deal -- and why I think you are correct that the card, and even the post, is misleading. To access the SD card slot and the battery (which a spare one came with mine) requires removing the back. The instructions that come with the device are very clear on this. There's a good chance that the legal implications of the spare battery and SD card access are that opening the back wouldn't void one's warranty -- otherwise, why would it come with a spare battery and a hidden memory card slot on the instruction sheet? And why would it come with a screw driver and extra screws?
So, not having to worry about the moisture warranty (there is none) and knowing the instructions tell you how to get to the SD card slot -- under the battery -- seems fair game to open it to reset it.
It's all very confusing. Of course, I didn't get a developer edition without reason.
Popping the four screws without messing up the stickers is also quite easy. While in there removing the battery to reset the device, drop in an SD card for some extra storage.
Yes, it worked for me. Pressing and holding the buttons doesn't seem to be able to trigger a hard reset from that state, but popping the battery works easily enough. I might have to start carrying around the screw driver.
lilbyrdie said:
So, not having to worry about the moisture warranty (there is none) and knowing the instructions tell you how to get to the SD card slot -- under the battery -- seems fair game to open it to reset it.
...
Yes, it worked for me. Pressing and holding the buttons doesn't seem to be able to trigger a hard reset from that state, but popping the battery works easily enough. I might have to start carrying around the screw driver.
Click to expand...
Click to collapse
Thanks lilbyrdie. After waiting two weeks for any sort of response from Omate (hint: got none) I cracked it open based on your advice. Pulling the battery worked like magic. :good: I almost wanted to wire in some sort of access to the battery so that I could drain the battery without cracking the watch. However that was going to require work and I think I'll just back to doing wrist curls wearing this behemoth.
pmhesse said:
Thanks lilbyrdie. After waiting two weeks for any sort of response from Omate (hint: got none) I cracked it open based on your advice. Pulling the battery worked like magic. :good: I almost wanted to wire in some sort of access to the battery so that I could drain the battery without cracking the watch. However that was going to require work and I think I'll just back to doing wrist curls wearing this behemoth.
Click to expand...
Click to collapse
Two years ago I bought Omate true smart watch phone. It works two weeks, then it fails. Their dock station doesn't work properly. I suspect the main reason is all contacts between battery, watch, cover, dock station, usb.
If you look on them you will see: all of them are made from some kind of brass, not gold. I'm not sure if the battery has internal controller, and you can't charge directly from AC, which has charging current greater than 0.9 ma.
I lost any hope to launch this fake device.
Regards,
Radmir
Related
Is it possible to power an HTC HD2 without a battery or the back cover? I found one about an hour ago in my downtown area, missing a SIM card and missing the microSD card. As noted it doesn't have a back cover or a battery, so my intention was to attach a "standard" 5V/1A cell phone battery charger. I figured out from a picture of the battery that if I've got the HD2 flat on the display and I'm looking at the back, the positive terminal will be the one on the left but, when I attach the power supply (which I tested before this attempt, it works) leads using micro-alligator clips and push the power button (front of display, button furthest on the right, I think, never used one of these HD2's before) I get no response.
Now, the question is either a) am I not getting any response at all because the HD2 can't be powered up in this manner because there's no back cover or b) it's more likely to be completely toast because of the damage it apparently suffered in the drop that shattered the glass. The only damage (aside from the glass) is a very tiny scrape/scuff mark on the top right corner of the bezel - obviously that's where it hit the ground.
I don't own any of these apparently micro-USB style connectors (or is it mini-USB, I can't figure out which is which I suppose). Bleh, I just looked at a pic I found with Google Images, apparently it IS a micro-USB connector.
All blabbering aside, even if I had such a connector or a power supply using such a connector, is the phone going to even power up without a back cover on it or battery inside? I know a lot of devices become totally disabled when the back cover is removed (as my Dell Axim X51v does; as soon as I even throw the lock switch to unlock the back cover that disables the device totally.
Anyone able to provide some tips or suggestions? I have no way of knowing who it belongs to so I'm claiming it, and if I can verify it might work or does still function I might be willing to put some money into getting the glass/digitizer replaced, a new battery, power adapter, etc.
Anything at all would probably be quite helpful.
Thanks...
The HD2 works without back cover!
The HD2 doesnt work without battery...!! I've never heard of a mod to enable switching it on through micro-usb.
Be carefull you could be scammed...buying a phone in that state, because of the hit some other components may be damaged!! It depends on the price and money you're willing to risk!
no problem with powering on without the backcover. did that many times before.
but i guess its not possible without a battery...
DN41
Ah, ok, so the fact that there's the two metal 'dots' on the HD2 that apparently become a connection when the metal battery cover is in place don't affect powering it up, but no battery keeps it dead? Hrmmm...
Ok, if someone that owns an HD2 can confirm that it becomes very useful info. Take the back cover off, take the battery out, and tell me if plugging in a micro-USB cable (either from a computer USB port or from the AC adapter) allows it to function at all, and then try the same thing with the cover on (don't put the battery in, however).
So there's 3 possibilities:
1) It'll work off the micro-USB power with no battery and no cover
2) It'll work off the micro-USB power with just the cover installed but no battery
3) It'll work off the micro-USB power with no cover but with a battery installed
and actually the fourth possibility which doesn't matter in my case:
4) It'll work off the micro-USB power with the cover and the battery installed
Dammit I hate it when I find stuff like this and can't get it functional.
Again, thanks for any suggestions - and I didn't buy this phone, I found it a few hours ago, on the ground as I was walking home. I wouldn't buy something in this cosmetic condition unless I knew it was working even in spite of the cracked glass. I've owned iPhones with horribly shattered glass on them but they still function, even all the multitouch functionality is still working - that's my hope here, that this device will still work just fine and if it does then I'll pay to replace the glass/digitizer.
Thanks
Edit:
I think I just realized that the metal contacts on the inside of the back cover and those 'dots' could be because the HD2 is using that battery cover as a Wi-Fi antenna, plate-style antenna.
I just tested it for you. Without the battery in there is no starting it, period.
Might I suggest though that you ask around and find a mate with a microUSB, (you must have someone that has one), and plug it in when the battery contacts are jumped. It will probably work that way. I'm not going to try it because I have a perfectly good phone and have always mistrusted elec-trickery...
those spring loaded studs have been the subject of much discussion, with no definitive answer,, stop the cover rattling, grounding plate for the antenna, remnants of an unreleased car kit,,, who knows. certainly signal doesn't appear diminished with the cover off, and on the inside of the cover there is no coating on the metal where they connect, indicating a signal being passed so who knows.
i suspect simply attaching power to two contacts isn't enough because the third contact is expecting a signal of some kind? perhaps a connection from the battery charge protection circuits?
you could always buy a cheap copy battery from ebay, and just resell it if it doesn't work, or run a scam on your insurance with it? (did i just say that out loud??)
I'll say this again: I found the phone on the ground on the side of the street while walking home a few hours ago.
I don't use T-Mobile service and I have no intentions of using it as a phone; I already have a phone so I was going to use it as a portable media player sorta like an iPod touch if I can verify it works 100% and just needs a battery/back cover/replacement glass and digitizer. That's my intention at this point.
And I was thinking that yes it won't work at all without a battery so, thanks again for the info. I'll head out this morning to a T-Mobile store (actual T-Mobile and not a reseller) and see what they can tell me. Surely they'll have a battery/back cover and potentially an AC adapter to verify if it's 100% dead of somewhat functional even in spite of the busted glass.
Let's hope it works...
what about searching the owner?
DN41
Well, let's see:
- I can't power it up
- It has no SIM card
- It has no microSD card
- The only way to track the owner would be using the IMEI and I'd have to go to a T-Mobile store to do that, when that's done and they get the number, if the phone was stolen and then dumped in the trash/on the street where I found it, they call the police and I get in a bit of trouble for no good reason
That pretty much covers it.
okay, you're right...
i cant imagine how it landed there...
who would throw it just away?
sure that its a real phone and not a dummy?
DN41
DN41 said:
okay, you're right...
i cant imagine how it landed there...
who would throw it just away?
sure that its a real phone and not a dummy?
DN41
Click to expand...
Click to collapse
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
oh no...how can you hold your arm out of the windows with a 500€ phone in your hand?
i just cant understand some people...that doestn go in my mind...
DN41
samsamuel said:
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
Click to expand...
Click to collapse
I thought the same!
br0adband said:
they call the police and I get in a bit of trouble for no good reason
Click to expand...
Click to collapse
Not really mate. I found an iphone 4 yesterday and managed to get it back to its rightful owner. Took a couple of hours out of my day but what else could i do?
sike222 said:
Not really mate. I found an iphone 4 yesterday and managed to get it back to its rightful owner. Took a couple of hours out of my day but what else could i do?
Click to expand...
Click to collapse
Well, Yeah, with an iPhone 4 what else WOULD you do if you don't want the surgery to be able to use it! LOL
Also think if it was your phone! I'd be absolutely gutted, and very glad to get it back. But maybe it's unregistered (through the IMEI) or not been reported as missing.
In the UK (don't know about elsewhere) if you report that you found something to the police (I found a £50 note) and no one can show that they own it then it's yours after about 28 days.
Unless you have really dumb cops then you shouldn't get into trouble if you take it in!
On the other hand you may find the battery and/or cover if you look carefully in the area where you found the phone.
Sam.
br0adband said:
Ah, ok, so the fact that there's the two metal 'dots' on the HD2 that apparently become a connection when the metal battery cover is in place don't affect powering it up, but no battery keeps it dead? Hrmmm...
Ok, if someone that owns an HD2 can confirm that it becomes very useful info. Take the back cover off, take the battery out, and tell me if plugging in a micro-USB cable (either from a computer USB port or from the AC adapter) allows it to function at all, and then try the same thing with the cover on (don't put the battery in, however).
So there's 3 possibilities:
1) It'll work off the micro-USB power with no battery and no cover
2) It'll work off the micro-USB power with just the cover installed but no battery
3) It'll work off the micro-USB power with no cover but with a battery installed
[snip]
Thanks
Edit:
I think I just realized that the metal contacts on the inside of the back cover and those 'dots' could be because the HD2 is using that battery cover as a Wi-Fi antenna, plate-style antenna.
Click to expand...
Click to collapse
I think those contacts are just to ground the back cover to stop it causing interference. It doesn't seem to affect the phone if I don't have it on or am using the plastic cover with my big battery.
On a similar theme, does anyone know if it is possible to power the HD2 from the micro USB supply while I swap batteries. I don't want to have to do a soft reset which loses what you are doing. But I'm worried that without the battery to absorb the power there is a risk of damaging the circuits?
I don't want to just try it because I already blew my main board by powering the USB through a cheep adapter and a Nokia charger that supplied too much power and had I to get it repaired/replaced. I'm hoping someone already knows
Sam
samsamuel said:
i was in a thread yesterday where some guy talked about how he dropped his phone by accident whilst 'driving along with it in his hand, with his arm out of teh window', so yea, some people are , , well, insert your own noun here
Click to expand...
Click to collapse
did we ever get an answer as to why that, im going to select the noun "twat" was dangling his hd2 out of the window @ 40mph??
I need closure on that one.....
I made another post explaining that my phone will turn off by itself randomly and then today I had something very unusual happen. it was charging in my car, then suddenly stopped charging even(was at 62%). I unplugged it & plugged it back in then suddenly the screen glitched out and went black(but the power light was still on). The phone was unresponsive so I unplugged it and pulled the battery. I waited a bit & put the battery back and then it turned on normally. Once it was up though, the bottom left corner of the screen was super bright and looked like it had fluid behind the screen. I freaked out and pulled the battery again. I then took the phone apart and found it was completely dry and no water damage indicators. I sprayed it all down with canned air and put it back together but it still has that issue in the bottom corner(although the screen is still operating fine).
whatever that problem is, it takes up more then enough of the screen to bother anyone + is still doing the random power offs. I do not have insurance + with the S-OFF and the void sticker now removed from the screw I doubt Verizon will do anything. I'm sure it will be over $100 to fix this(just not sure how much more), so would it be worth it to fix this or just buy another phone off of craigslist?
Call Verizon and tell them about your problem. have them send you a replacement as it is still under warranty. When you get the new one CAREFULLY remove the void sticker (heat it up, hair dryer, lighter, whatever you have lying around that can do it) from the replacement, and put it on the one you are sending back.
g00s3y said:
Call Verizon and tell them about your problem. have them send you a replacement as it is still under warranty. When you get the new one CAREFULLY remove the void sticker (heat it up, hair dryer, lighter, whatever you have lying around that can do it) from the replacement, and put it on the one you are sending back.
Click to expand...
Click to collapse
Unfortunately, since I traded my old phone for this Thunderbolt they(Verizon) told me it is no longer under a warrenty. Instead, they offered to send me a new Thunderbolt in the mail for $250.... I then asked about the Bionic and was told they'd give me a new Bionic for $300. I'm debating what to do now.
p.s. a local cell phone shop said they could fix my phone for $140 but couldn't guarantee if the buttons at the bottom of my phone would light up again or not.
Do you mean you already have a replacement Tbolt? If so I think you only get a 90 day warranty on those.
Stratejaket said:
Do you mean you already have a replacement Tbolt? If so I think you only get a 90 day warranty on those.
Click to expand...
Click to collapse
well, i got my original TB when i signed up with Verizon. i took it back within the 30 day period and exchanged it for an Incredible 2... some time later i traded the Incredible 2 with someone for this TB.
so more or less, yes... replacement of sorts. i explained this to the verizon rep(who apparently already knew).
Hi -- my wife's razr took a two-second swim in the toilet. We dried it, blow-dried it on a medium setting, then plopped in it a bag of rice for two days. It appears to now be functioning fine, except that it doesn't seem to be charging, even though the phone indicates that it is charging. The level stays stuck on twenty. It's discharged down to 15, then charged back up to 20, but no further. It doesn't seem like a hardware problem to me, it seems like a faulty battery read, though I of course could be mistaken. The USB connection works fine -- I've transferred all the files off the sd card. Any thoughts? Would a factory reset perhaps reset the battery stats (the phone is unrooted)? Any help would be greatly appreciated, thanks!
Don't know exactly, but isn't a factory reset just the wipe of all installed data and the return to delivery state? So a "damaged" battery wouldn't be "repared" ?
But have you just tried another battery watching app? maybe this will show the true battery life? than you could be serious that it's maybe just the system app and do a factory reset / reinstall the system battery watching apk?
I've already done the factory reset and will charge overnight and see what happens. I will install a third party app though, great idea, thanks...
just let us know the result
want to know how water proof my razr is
You could try one of the battery calibration apps on the market. They simply delete the .bin file that stores battery information.
Although, I think your battery may have shorted out potentially.
Much easier solution, works on iphones every time.
(iPhones are water damaged 100% of the time when we get them for repairs, whether they've been in water or not)
Get electronics cleaner with oil, spray a small amount in the usb port and stick the usb plug in and out a few times.
Now try charging and see if it works again.
I will try this as it still isn't working. Thanks...
Shadowdancer -- are you saying this works in this situation, where the phone says it's charging but in reality it's only charging at a super minuscule rate?
billku said:
Shadowdancer -- are you saying this works in this situation, where the phone says it's charging but in reality it's only charging at a super minuscule rate?
Click to expand...
Click to collapse
Yup, virtually anything can be solved with electrical cleaner and a hard reboot on the iphones.
It solves problems with emergency charging mode that stays for 24 hours.
It solves the "This device is not supported" when trying to charge.
Also solves problems flashing the iphones with new firmware.
I also fixed one or two other brand of phones with this, but micro usb is a lot less sensitive to bad connections.
The oil also protects from wear, as the oxidation has removed the protective coating. Which is what causes the charging problems.
If that won't work though, I'd say pop the lid and clean it carefully. You won't get any warranty things through unfortunately.
Tried the electrical cleaner, it didn't seem to help matters. I called a Motorola repair facility, and they'll replace the battery for $85. I suppose it's worth a shot, though if it's not charging (even though it's still indicating that it is), I guess it could be for other reasons than a bad battery.
billku said:
Tried the electrical cleaner, it didn't seem to help matters. I called a Motorola repair facility, and they'll replace the battery for $85. I suppose it's worth a shot, though if it's not charging (even though it's still indicating that it is), I guess it could be for other reasons than a bad battery.
Click to expand...
Click to collapse
Well that sucks, but I guess it might work if you don't want to tear the back off yourself.
That assumes the battery to be the only thing not treated with whatever water repellent they used.
Just tried to get the phone repaired, the circuit on the board that charges the phone is corroded. Not surprised, but if anyone out there considers their phone "waterproof," well, I wouldn't.
normally you should put your phone in a pot, put some rice on it. Cook it at low temp with no oil for exactly 1:50min. Your phone will sustain no water damage.
I won't get into detail why you put rice on it, some people use salt but I wouldn't risk it for a chocolate biscuit.
PS : only use these methods when slam dunking your phone into pond/ river/bath tub/when attempting to flush your phone down the toilet wanting to get an insurance pay out/ dropping your phone in an aquarium.
i actually had this happen to me VERY early this morning. I was having problems with it rebooting it self quite often. I shook it to get the water out. About an hour later it started to operate normally.
I just was reading that you can take the back cover off (voids the warrenty but Im rooted so... ) so I did that to run a fhair dryeer on it at cool/warm to remove excess water. There was no water in the unit. even the little strip that the have with the xxx on it to test if it has been droped in water was untouched.
Love this phone!!!!!
I have read great things about the Bheestie Bag. I have no idea what the name is about, but I read an online article about them that was very favorable.
SallyC said:
I have read great things about the Bheestie Bag. I have no idea what the name is about, but I read an online article about them that was very favorable.
Click to expand...
Click to collapse
It's a bag full of silicate balls, pretty much the stuff you get in those tiny white packets with harddrives, clothes and shoes etc.
You can get big bags of this at virtually any allround store, moisture out, "damprid" and all kinds of brands. It's a strongly moisture absorbent powder.
Btw, I could be called insane, but I usually treat my phone with "clear vue" and a color less shoe shine pad- (It contains silicone oil and some more moisture repellant.
I do this once a week.
ed: btw, you can get these blue silicate balls with ultra absorbent cat litter, 20$ buys you 10+ litres.
Yes, and they are reusable until the blue beads turn grey. They are supposed to be 700% more effective than rice. I've never needed it but bought one just in case after reading the Amazon reviews.
MattyOnXperiaX10 said:
normally you should put your phone in a pot, put some rice on it. Cook it at low temp with no oil for exactly 1:50min. Your phone will sustain no water damage.
I won't get into detail why you put rice on it, some people use salt but I wouldn't risk it for a chocolate biscuit.
PS : only use these methods when slam dunking your phone into pond/ river/bath tub/when attempting to flush your phone down the toilet wanting to get an insurance pay out/ dropping your phone in an aquarium.
Click to expand...
Click to collapse
I have heard of putting your phone in the oven on the lowest setting possible. Do you think that is something that would work?
MischiefsMommy said:
I have heard of putting your phone in the oven on the lowest setting possible. Do you think that is something that would work?
Click to expand...
Click to collapse
If you have a thermometer that you can put inside first, make damn sure it doesn't go over 60 c (140 f)
If it's digital then you can see how much it goes up and down, if it even sniffs at around 70 then you can't use your oven.
If you decide to do it, put it on a piece of cardboard paper at 50 degrees C
for 15 minutes or so.
Thanks for telling me that. I thought the person who told me that was crazy. And no it was nobody from this forum. ;-)
I have had my Samsung Galaxy S2 for a bit more than a year now. I have had some proper trouble with it from the start (ranging from forced close loop to rebooting or simply turning off randomly).
About half a year ago I installed a custom rom (GalaxyMOD I believe), with which I had little to no issues (thanks for providing those, by the way).
This morning it wouldn't turn on (even though it was on before I went to sleep). I simply thought the battery was low (it had reasonable % the night before, though) and connected it to my charger. Then, all of a sudden, smoke came out of my phone near the micro-USB port. I immediately removed the charger.
Just to be sure, it's impossible that the custom rom caused this, right? I'm thinking that somehow the inside must have gotten damp. Should this be the case, will it still qualify for warranty service? I mean, the smoke was not caused by irresponsible use. Of course, the phone might have been dropped once or twice since I own it, but that's still no reason for the smoke to occur... I didn't place it anywhere different than I do usually during the night and it has never directly been in contact with water (I don't use it in the rain f.e.).
Thanks in advance.
smoke
Dam, i know you can alter the amount of juice through a USB cable to fast charge but it should be no where near enough to cause ignition or
smoke.
Even if the phone was damp it isn't going to generate that amount of heat to get smoke.
And even if you had a bunch of lint (dust) in the exact right place you still shouldn't have smoke.
Im at a complete loss as to why this has happened??
sounds like a serious issue, have you dropped the phone?
IF the phone is damp, best way to get rid of that is to place it in an air tight container overnight covered in dry rice.
The dry rice will slowly pull any damp into the gains and out of the phone.
Good luck
Seutekop said:
I have had my Samsung Galaxy S2 for a bit more than a year now. I have had some proper trouble with it from the start (ranging from forced close loop to rebooting or simply turning off randomly).
About half a year ago I installed a custom rom (GalaxyMOD I believe), with which I had little to no issues (thanks for providing those, by the way).
This morning it wouldn't turn on (even though it was on before I went to sleep). I simply thought the battery was low (it had reasonable % the night before, though) and connected it to my charger. Then, all of a sudden, smoke came out of my phone near the micro-USB port. I immediately removed the charger.
Just to be sure, it's impossible that the custom rom caused this, right? I'm thinking that somehow the inside must have gotten damp. Should this be the case, will it still qualify for warranty service? I mean, the smoke was not caused by irresponsible use. Of course, the phone might have been dropped once or twice since I own it, but that's still no reason for the smoke to occur... I didn't place it anywhere different than I do usually during the night and it has never directly been in contact with water (I don't use it in the rain f.e.).
Thanks in advance.
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Click to collapse
1) If it's been exposed to moisture, unlikely to honour warranty regardless of what's wrong with it. Depends on whether the moisture indicators in the phone have been tripped
2) Rooting/flashing non-stock firmware on your phone voids the warranty. Having said that, if you go back to stock firmware & reset the flash counter, many people still get warranty service. Tho in your case 1) is a concern.
In other words, go back to stock, reset the flash counter & send it in to Samsung/authorised repairer & see what happens if the rice trick doesn't work.
hypnobabes said:
Dam, i know you can alter the amount of juice through a USB cable to fast charge but it should be no where near enough to cause ignition or
smoke.
Even if the phone was damp it isn't going to generate that amount of heat to get smoke.
And even if you had a bunch of lint (dust) in the exact right place you still shouldn't have smoke.
Im at a complete loss as to why this has happened??
sounds like a serious issue, have you dropped the phone?
IF the phone is damp, best way to get rid of that is to place it in an air tight container overnight covered in dry rice.
The dry rice will slowly pull any damp into the gains and out of the phone.
Good luck
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Click to collapse
Yes, I have dropped the phone. However, the last time I dropped it was at least three weeks ago and I have recharged it without any problems multiple times since then.
I would like to try the rice idea. Do I need to take anything into account when doing so? Like removing battery, or even disassembling it?
MistahBungle said:
1) If it's been exposed to moisture, unlikely to honour warranty regardless of what's wrong with it. Depends on whether the moisture indicators in the phone have been tripped
2) Rooting/flashing non-stock firmware on your phone voids the warranty. Having said that, if you go back to stock firmware & reset the flash counter, many people still get warranty service. Tho in your case 1) is a concern.
In other words, go back to stock, reset the flash counter & send it in to Samsung/authorised repairer & see what happens if the rice trick doesn't work.
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Click to collapse
I would love to go back to stock, but how can I do this? It won't boot and it won't connect with my PC either.
Thanks for your replies.
Give it a few days in the rice as Hypnobabes suggested & see if you can get it to boot. If not, you're going to have to take your chances, send it in & see what happens. If they do want to charge you for the repair, ask them for a quote. If you're not happy with the price, ask around local mobile repair shops & see if they'll fix it more cheaply.
Seutekop said:
I would love to go back to stock, but how can I do this? It won't boot and it won't connect with my PC either.
Thanks for your replies.
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Click to collapse
Last night my phone was working fine, when I went to bed it was charging and still working. When I woke up this morning the screen was black, with no response. I tried to get into recovery and download mode with no luck. I tries these steps to get into download mode except for the usb jjg The phone is rooted and a rom has been flashed, but I did that a couple of weeks back. I have no idea how this could have happened. Also when I plug it in to charge there is no response from the phone. The screen stays black no matter what I do.
Also about a week ago, I dropped my phone outside, it was in torrential rain over night. The next day when I found it, it booted up no problem and has been working perfectly until today.
Does anyone have any ideas or solutions?
I'd really appreciate any help,
Dillon
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
rajasiman said:
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
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Click to collapse
Unfortunately mine is not, I guess I could get a replacement motherboard then, are they easy to replace yourself?
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
MistahBungle said:
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
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Click to collapse
Yeah I did use it straight away, not the smartest move I must admit. I guess I will, just annoying having to buy a new phone. Thanks for the info, and thanks for reminding me about the bag of rice, in case something like this happens to me again.