Hello, please help!
I have my phone without power when I watch an online channel, and after that I put it on charge. After a couple of hours, I have openit and I have a "pixel multicolor screen".
The phone can connect with pc but don;t move foward, and I relock it and after that I do a RUU_signed.exe update, where I get "error[131]:costumer id error
Now the screen is black/blank. I can feel the startup vibration but the screen is not turning on.
It;s there something to try before trow it? Thanks in advance for any ideea!
Comments Withdrawn
zcink said:
I hate to say this and I hope I am wrong, but sounds like from the way you describe it that your screen has overheated and actually burned out.
Can you get anything to light up? HTC splash screen? No?
Is it under warranty?
Click to expand...
Click to collapse
nothing on the screen. do you think it's the screen or the mainboard? because I can see the buttons light and backlight and vibration when I power it up, but the screen is black allways. If I change the screen can I make it work?
no warranty, because it's bought from france and I am not living there.
Thank you so much for your help!
Comments Withdrawn
robertaccess said:
nothing on the screen. do you think it's the screen or the mainboard? because I can see the buttons light and backlight and vibration when I power it up, but the screen is black allways. If I change the screen can I make it work?
no warranty, because it's bought from france and I am not living there.
Thank you so much for your help!
Click to expand...
Click to collapse
If you have any experience with taking phones apart, try to reconnect the display connector.
It could be something as simple as that.
However, if that doesn't work, it probably is the screen.
As Zcink said, it may not be worth repairing since it's going to add up to the price of a new phone.
Related
Qeustion
My HD screen is off, and i cant seem to get it on again.
I just was working on it 1hour ago, took it out of my pocket and see that i have no screen.
Rebooted the phone, but no succes .. i see the screen turning on, but it light-gray (backlight) but no actual info/colors etc, also tryd a soft reset, no succes.
I have the Energy ROM Com5 build from 8July with the new 2.12 radio rom.
Could it be that in some way the screen died?
Hope someone can help me, im @ work now so i cant connect it with the PC.
When im home im planning to reflash the device ..
Thanks!
Weird
I just pressed a button and the screen turned on, and the colours/info just slowely fade away ... weird.
Could it be that the touchscreen is not oke anymore?
Or could it be a problem in the radio/rom i use? (and therefore a reflash could fix this?)
Hope its a easy sollution, otherwise ill be flashing it to stock and get it fixed by HTC.
Very very strange.
It seems to work again.
Anyone think i should reflash it to stock and try get a new one?
Are these signs of a screen going defect?
I dont know, first phone for me with touchscreen.
I would suspect a faulty screen, if it is still within warranty i would deffinately get a new one, however yes, try going back to stock first, see if it helps, it may be just a bad flash.
screen problem
I've had this and similar problems with my HD2, now on the 5th replacement from HTC in just 6 months of owning the phone. I also had the same problem on my HTC HD previously. Press the power key and just the buttons at the bottom light up but no response from the screen. Also had exactly the same problem your experiencing where you can faintly see the screen but not lit up. Flash it to stock rom and return to HTC for repair.
BEWARE!!! take some pics with date stamps of your handset before returning. They sent me 3 handsets all with the glass front panel not fitted correctly. Check the return handset carefully, you should be able to feel a lip between the casing and the screen as the screen is set a fraction lower than the casing. THis should be uniform all around. They tried telling me that i had damaged it myself despite calling them as soon as the handset had been delivered back to me.
micky9869 said:
Press the power key and just the buttons at the bottom light up but no response from the screen.
Click to expand...
Click to collapse
That's 'sleep of death', which affects loads of htc devices.
Oke i will stock it soon and return for repair.
I think its idd a screen problem, cause when the screen isnt functioning anymore, and when i put my ear on the glass, i hear a little squishing sound, like air is escaping .. it doesnt do that when the screen shows info/colour.
does this happen to you?
i was playing on my tablet then the screen turn soooo dark
like as if the bright setting is turn all the way down.
i can hardly see to operate, i press the power button then again to login.
but when i check the setting it appear untouch
even after turning off auto brightness.
Mine kinda does this... mine just goes super dark, but i usually just touch the screen or the power button and it brightens back up, just like a laptop getting ready to go into sleep or hibernate mode.
It happens again after I set timeout tok 30 m3inutes
It could be bad lcd, I could not see a thing.
That would suck if it is a bad LCD, but at least it would be under warranty!
This happened to me, I think it is because I had brightness at maximum... I turned the brightness slightly down and it has happened again. But maybe that's just me?
Sent from my Sony Tablet S using xda premium
It has a light sensor and auto-adjust capability. I've notice as I move around with mine or change how room light hits it will darken or brighten. Doesn't bother me enough to go looking for some settings to disable it, but there should be some there.
I have the same problem too... everytime I turn off the screen using the power button then turn on again the screen turn very dark when the setting is set to auto brightness... it is very annoying while doing something on the S and went away from a while then come back to use it the brightness is totally so dim...
I'm sorry to say but you guys have a defective unit. Just switch it in right away.
turn off auto brightness.
I contact newegg yesterday but no reply yet.
edit: i call them via phone got my shipping label.
Turning off auto brightness doesnt help, but tuning down the brightness from max down slightly I havent had the issue.
If it happens again ill have to send this back, I feel bad loosing the official siony screen cover.
Byt loosing $30 is better than five ninty-nine us dollars.
Sent from my Sony Tablet S using XDA Premium App
The issue describedhappened to my first one which is why I know it. Just re turn it. Its not normal behavior.
It is the Android problem, not Sony. Unless you change OS....
sixthday said:
It is the Android problem, not Sony. Unless you change OS....
Click to expand...
Click to collapse
my xperia x10 2.3.3 fw and before that doesn't bug me this much.
if all 3.2 fw tablet does it then i would blames on 3x
go ahead turn on your auto brightness and browse the net in a well lid room.
I have one that is doing the same thing. Also every now and then the screen shuts off and I cant get it to come back on for awhile unless I hold power for like 30 sec. Is this a defective tablet or honeycomb 3.2? Thanks!
I'm telling you guys, I sell the things andI KNOW the issue they are taking about. We played with the settings all day and it kept happening but the issue NEVER happened to any of the other units. It's most likely a defective unit because as I said, it only happened to the one unit.
officeman said:
I'm telling you guys, I sell the things andI KNOW the issue they are taking about. We played with the settings all day and it kept happening but the issue NEVER happened to any of the other units. It's most likely a defective unit because as I said, it only happened to the one unit.
Click to expand...
Click to collapse
I agree, im exchanging mine today. Last night I charged it and it kept restart looping untill I turned it off then hooked up the power supply. Ill let ya guys know how the next one acts!
Is official sony screen cover out yet? And in which country please - i would like to get one as soon as possible. Thank you.
Sent from my Sony Tablet S using Tapatalk
D00QLE said:
the official siony screen cover.
$30 us dollars.
Click to expand...
Click to collapse
i think they are not available in Europe yet - so you should be able to sell the cover easily if you ship internationally
Sent from my Sony Tablet S using Tapatalk
Try your local Sony Centre, High Wycombe have them in stock. £24.99 i think
I've been studying converting my razr to a razr maxx and had the opportunity to purchase a maxx for a reasonable price with a clean esn.
Here's the catch, it has a cracked unresponsive black screen. It powers up when rebooted, makes the startup sound and vibrates. The screen is deader than dead. No hepatic?? feedback, no lower key lights, etc. Does have the flashing green light upper left.
Instead of waiting for the battery to die is there a way to to it off with the side keys? I'd like to take it apart soon but would rather have it completely turned off before I do that.
Googled this question and searched the forum. I probably do not know what to use as a querry.
Be gentle I'm a noob.
dewired said:
I've been studying converting my razr to a razr maxx and had the opportunity to purchase a maxx for a reasonable price with a clean esn.
Here's the catch, it has a cracked unresponsive black screen. It powers up when rebooted, makes the startup sound and vibrates. The screen is deader than dead. No hepatic?? feedback, no lower key lights, etc. Does have the flashing green light upper left.
Instead of waiting for the battery to die is there a way to to it off with the side keys? I'd like to take it apart soon but would rather have it completely turned off before I do that.
Googled this question and searched the forum. I probably do not know what to use as a querry.
Be gentle I'm a noob.
Click to expand...
Click to collapse
Didn t get what you want to do.
Sent from my XT910 using Tapatalk 2
Shut the phone off completely.
The screen is broken and black.
dewired said:
Shut the phone off completely.
The screen is broken and black.
Click to expand...
Click to collapse
Hi! The right thing to do is to leave it at motorola service center for a fix or replacement. Sorry
Sent from my XT910 using Tapatalk 2
dewired said:
Shut the phone off completely.
The screen is broken and black.
Click to expand...
Click to collapse
Hold volume down + power for few seconds
There's a remote chance the screen still accepts input, but not being able to see what's happening, who knows.... do you have an HDMI cable? Plug it into a TV and see if touch input still works, then shut it down if it does.
sRDennyCrane said:
There's a remote chance the screen still accepts input, but not being able to see what's happening, who knows.... do you have an HDMI cable? Plug it into a TV and see if touch input still works, then shut it down if it does.
Click to expand...
Click to collapse
Thanks but its too late. My big fingers kept turn both phones on and off while separating the case so it did not matter.
I just finished the conversion. Its a pretty simple procedure. Once I figure out how to take it apart the rest was simple.
I used a hobby heat gun to warm the phone and a guitar pick to separate the case.
I have a few pictures of the maxx apart but I can't post pics yet.
dewired said:
Thanks but its too late. My big fingers kept turn both phones on and off while separating the case so it did not matter.
I
Click to expand...
Click to collapse
I have the XT912 MAXX with the same blank screen and blinking green LED. Please describe how did you revive your phone?
I don't get this, i know you can exchange parts between XT910 and XT912 but isn't the MAXX a totaly different model?
My S3 fell out of my hand and hit the floor on its corner. When i turned it on again the screen was all green and the touch no longer worked. Now when i turn it on nothing shows up and the screen stays black. I was thinking of repairing it myself, so would i need to just buy a new screen or more?
iHodzic said:
My S3 fell out of my hand and hit the floor on its corner. When i turned it on again the screen was all green and the touch no longer worked. Now when i turn it on nothing shows up and the screen stays black. I was thinking of repairing it myself, so would i need to just buy a new screen or more?
Click to expand...
Click to collapse
See this post first .
http://forum.xda-developers.com/showthread.php?t=1735327
jje
JJEgan said:
See this post first .
http://forum.xda-developers.com/showthread.php?t=1735327
jje
Click to expand...
Click to collapse
Do you think that i could use this, or would i need something else?
http://www.ebay.co.uk/itm/GENUINE-S...K_Replacement_Parts_Tools&hash=item1e7816e0a6
iHodzic said:
Do you think that i could use this, or would i need something else?
http://www.ebay.co.uk/itm/GENUINE-S...K_Replacement_Parts_Tools&hash=item1e7816e0a6
Click to expand...
Click to collapse
If you use that you must realise that separating the glass from the digitizer is a very tricky fiddly hit and miss process where you are more likely to break than mend in all honesty
I think that the screen is broken too. Because you said that the screen was black after turning it on. Think u need a new display + digitizer. They sell them on ebay for 200 dollar. It's expensive I know but I don't think there's an other option.
http://www.ebay.co.uk/itm/Genuine-Samsung-S3-SIII-GT-i9300-New-Touch-Screen-Amoled-Lcd-display-Digitizer-/121068012505?pt=UK_Mobiles_Accessories_RL&hash=item1c303743d9
Ok, thanks so much for the help everyone!
and there's no guarantee that the screen is the only thing broken.
PS there's a "thanks" button
HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
Toowoomba said:
HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
Click to expand...
Click to collapse
You have to replace the screen of course . Not very expensive i think .
Toowoomba said:
HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
Click to expand...
Click to collapse
My friend broke his XMP screen bro, and in the service center they charged it too heavy such that he can buy an another device
try flashing stock ics just to check if it is software problem else you have to bear expenses if you cant miss such a good device
you can buy cheap screen screen for your device on some asian web sites and mabe from ebay. if you need links, just tell me...
mutlu_live said:
you can buy cheap screen screen for your device on some asian web sites and mabe from ebay. if you need links, just tell me...
Click to expand...
Click to collapse
I need links