S3 doesnt autofocus properly, warranty info ? HELP?? - Galaxy S III Q&A, Help & Troubleshooting

Recently my s3 has been having a wierd issue with the auto focus regards to close pctures i take with the stock camera app.
Originaly i thought it was due to omega rom.
but i have now flashed a stock rom and the same problem is occuring.
I have compared it with a friends s3 and his works perfectly as mine used to.
do not know what the problem could be
i bought the phone from Ebay brand new about a week after the phone was released.
how can i get a new handset or this repaired, how long will it take
can anyone shed any light on the situation, really frustrated as i finally found a rom and setup i was happy with (battery life etc was finally perfect and than this hardware problem )

don't think anyones gonna help me on this one seeing as i'm the only one with the problem

im having problems with my camera too mate, mines is stuttering and not focusing properly. used triangle away to reset the custom binary count to 0, Ive downloaded the off voda uk fw and im gona flash that now via odin. i bought my fone from a mate who had an upgrade but i was still able to register the phone with samsung.co.uk. Have a repair set up and all, just have to post it to the servcie centre now. Hopefully all goes well.
Regards,
Glynn
hentro said:
don't think anyones gonna help me on this one seeing as i'm the only one with the problem
Click to expand...
Click to collapse

glynnd said:
im having problems with my camera too mate, mines is stuttering and not focusing properly. used triangle away to reset the custom binary count to 0, Ive downloaded the off voda uk fw and im gona flash that now via odin. i bought my fone from a mate who had an upgrade but i was still able to register the phone with samsung.co.uk. Have a repair set up and all, just have to post it to the servcie centre now. Hopefully all goes well.
Regards,
Glynn
Click to expand...
Click to collapse
Can you tell me how you did that?
when I rang Samsung they told me the warranty is not transferable

I just registered the device to my account along with my tvs the wifes s2 etc. as long as the original owner hadnt registered it
Sent from my iPad using Tapatalk HD

Just thought id give you all an update ...have sent the phone off to the repair centre 3 times !!!! And they still havnt been able to fix it
1st time - said it was fixed, but same problem
2nd time - said it was fixed, but same problem
3rd time- said they couldnt find a problem and treating me like im a fool !!
Absolutly rubbish service, not impressed at all
Will update you all with what happens next.
Ps been out of a phone for over a month cause of samsung was waitin on a call from the technician today aswell and they didnt bother to contact me . (Glasgow repair centre btw )
Sent from my GT-I9300 using xda app-developers app

Related

Touchscreen

My touchscreen started to become unresponsive i stalled the new c0okies hometab 2.0 beta about a week ago, 3 days ago thats when my touchscreen started failing , at first i though it was something normal it freeze up for a moment, i lock the phone with the "off" button and unlock it back again it will work. But it became more and more often, until yesterday which it just did not respond i restart it like 6 7 times still not respond :S it came back when it want it, today i did a hard reset and still does the same thing i really dont know what to do anymore, has this ever happened to someone ? any advice ? i need help please !
Call HTC's and let them know what is going on with your phone. If it is still under warranty they will fix it for no cost. This happend to me last week and I called them, sent my phone and they fixed it. The only thing i had to pay for was the shipping. I never bothered to put the stock rom back on it. I just sent it in like that
EPgoat said:
Call HTC's and let them know what is going on with your phone. If it is still under warranty they will fix it for no cost. This happend to me last week and I called them, sent my phone and they fixed it. The only thing i had to pay for was the shipping. I never bothered to put the stock rom back on it. I just sent it in like that
Click to expand...
Click to collapse
the problem is, that my phone doesnt have warranty anymore, they didnt specify anything whatsoever ? like what was the cause or some ?
Conpa18Dani said:
the problem is, that my phone doesnt have warranty anymore, they didnt specify anything whatsoever ? like what was the cause or some ?
Click to expand...
Click to collapse
Thats Odd usually thes day all cell phones comes with 2 years warranty
mac-devil said:
Thats Odd usually thes day all cell phones comes with 2 years warranty
Click to expand...
Click to collapse
well i'm screwed l0l
Dude I bought my phone from some guy from craigslist and i still sent it anyways. just tell them the touchscreen is unresponsive. Just call them and send it in. If it is out of warranty they will charge you anywhere from $50-170. Most likely its still within manufacturer warranty. It doesn't hurt to call them. I sent my phone on wednesday and i should have it back by tuesday.

[Solved] [help] having some problems with p500 after repair

Hi.
I just got my p500 that went to repair( i bricked the phone) and they fixed it and updated to 2.2.2 but im having some issues.
The phone doesn't turn off the screen, even tough its set'd up to and i have to lock it in order to turn off the screen and sometimes just turn back on even without a text or call and i have to again lock it. Other problem is that the phone does not recognize that it's connected to the pc by usb.
I already tried do a reset by restoring the factory settings but it didn't solve anything.
Does anyone know how to fix this? I didn't want to sent it back to repair because it took a long time for they to fix it.
Thanks
All p500 tht was repaired by service hav this prob, I think its due to faulty motherboarf tht they using.
So that means that i will have to send it back =/ Theres really nothing i can do? I even thought it was all software related and if i flash the phone with the 2.2.2 room (im afraid that downgrading the room will brick the phone) but i don't know if this is possible to do with 2.2.2 and because i haven't found how to root this version.
I had the same problem too after get back my O1 from warranty, really feel disappointed with the service.
Anybody can help except sending back to that stupid service centre ?
Did yours took too long to? Mine took almost a month to get back from repair and it came with all this problems.
Im disapointed with the service too.
You should hav been careful in the first place.
Its a dead end now.
I don't see how its a dead end now.
I should have been careful at the first time while was trying different rooms with different methods and that's why the phone died. I sent it to repair and they replaced the motherboard from what i understood. So if it a new motherboard and i havent change anything since and im having these problems i don't see it as a dead end but as a responsibility from lg or the company that repaired the phone and my provider to repair ir. So maybe the first time since it was my fault it would be my responsibility , but they didn't question that and i didn't say anything. After they repair it but with a malfunctioning piece it's their responsibility to fix it. At least that is how i see it.
Im going to have to sent it back to warranty to repair and i hope it doesn't come with the same problems again.
Ok its not a dead end oO''
I understand ur rage... But I jst warning other users to take precautions while messing with the phone. Or they wud also qq over a bricked box..
Gudluck with the service..
Cheers.
Thanks.
I subscribe your adivce.
I have been thinking of reinstall the firmware(the original from lg) to see if it solves the problem, but im having a issue. I can't connect the phone to the computer(only transferring things to the sd card and install or open from there) and i don't know if i can root it with this version i have now, 2.2.2.
Does anyone know how can i do this with the android version and without connecting it to the pc?
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Edit the title as [solved].
Goodjob bro.
Cheers.
Done.
Thanks
Thx a lot to griffin_1.
I tried ur "secret menu code" to reset the phone & it is really work , now problem solved.
No need to waste time back to the lg centre.
You're welcome. Glad i could help and that sending the phone to lg could be avoided in this situation.
Oh man you saved my life. I don't know how to thank you. Thanks, thanks, thanks a lot, it really worked.
Thanks griffin_1.
I had the same problem and i was going to send it back to LG service. but ive fixed it with the secret code . Thanks again.
hey people i did send my lg p500 to repair becouse something went wrong the change my mainboard and the ime well done , then i got the 2.2.1 as stock rom
good then i did upgrade to Noijins megatron then the problem starts sometimes
if i just use power amp and want to go to the facebook app the phone simply start blinking the buttons like u would overclock your phone.
then it just reboot from alone i think i got the problem 4 or 5 times a day and i simply start beliving that maybe the gprs or the module might be done for the internet.
so i think should i send it to the repair again ? i even try to flash my baseband
same error at the new roms.
i hope you can help me griffin
got the same trouble like u since lg change my motherboard.
griffin_1 said:
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Click to expand...
Click to collapse
try this
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

[Q]

Hi guys.
I have just bought a xp in Australia, the mobile had been working properly but since a month ago the mobile has been restarting by itself. At the begining used to be only a couple time by day, now it is ridiculous as I cannot even see the menu when is rebooting again. Ive been reading your forum but I have not found any answer to solve this problem. Moreover, I realized that there are plennty of user having the same f%$%k problem. I have updated the handset with the newest SW, I have flashed it with x10 flasher and I used SEUS to try to find the error. But, everything has been a waste of time. the problem is frustasting. I have thought to flush it in the toilet as well. Futhermore, the SE customer service is the worst. I did not about that otherwise I had not bought this piece of s^%$t. Thanks for replying, hope to have some hel bout it.
saenz1982 said:
Hi guys.
I have just bought a xp in Australia, the mobile had been working properly but since a month ago the mobile has been restarting by itself. At the begining used to be only a couple time by day, now it is ridiculous as I cannot even see the menu when is rebooting again. Ive been reading your forum but I have not found any answer to solve this problem. Moreover, I realized that there are plennty of user having the same f%$%k problem. I have updated the handset with the newest SW, I have flashed it with x10 flasher and I used SEUS to try to find the error. But, everything has been a waste of time. the problem is frustasting. I have thought to flush it in the toilet as well. Futhermore, the SE customer service is the worst. I did not about that otherwise I had not bought this piece of s^%$t. Thanks for replying, hope to have some hel bout it.
Click to expand...
Click to collapse
Damn! Try some mobile repair centres because that is just so crap!
It should be a hardware problem and i believe that you can return it to your carrier, and surely they would get you a new one
Good luck!

[Q] my camera doesn't work, HELP PL

Hi friends,
For about two months I have this amazing device,
And everything worked well (except for long battery gallery color problem, etc.) but overall I managed ...
Suddenly a few days before the camera stopped working and every application that uses the camera also does not work.
I changed all kinds of Rom because I thought it will fix the problem - but it did not help, as well as I tried to install a firmware update for the camera, and still did not help ...
There are people guns, so please help me,
Good evening
And also attached a video that demonstrates the problem
http://www.youtube.com/watch?v=yQwE_LkOB2w
This response was recorded in error, please delete
i had a similar problem once.. but rebooting solved it for me and it has never occurred again!
well if the device is still under warranty.. i would advice you to revert back to any of the stock firmwares, reset the binary counter and go to the samsung guys and get it fixed..!
hit the thanks if i helped!
Thanks, but this is not the problem ..
I did all WIPE possible, I formatted the device, but it did not help.
And warranty, the phone was bought at Amazon with "international warranty" and they will not fix me claiming warranty is valid only for 7 days, really disappointing, do not buy from there.
And it's possible the problem is the camera itself and need to replace the camera???
noamurciano said:
Thanks, but this is not the problem ..
I did all WIPE possible, I formatted the device, but it did not help.
And warranty, the phone was bought at Amazon with "international warranty" and they will not fix me claiming warranty is valid only for 7 days, really disappointing, do not buy from there.
And it's possible the problem is the camera itself and need to replace the camera???
Click to expand...
Click to collapse
still contact your local samsung service. at the end of the day if you do not try you do not lose by giving them a call. also a long shot have you tried flashing a stock official rom through odin to see if the problem persists? go into Intratechs thread. find the rom that matches your region and flash through odin..see if it happens again and you have problem with your camera..and if that is still the case then try giving sammy a call..
that is the best i can suggest

Z2 rebooting automatically

Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
silver1704 said:
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
Click to expand...
Click to collapse
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Envious_Data said:
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Click to expand...
Click to collapse
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
silver1704 said:
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
Click to expand...
Click to collapse
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Envious_Data said:
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Click to expand...
Click to collapse
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
silver1704 said:
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
Click to expand...
Click to collapse
Z2 suffered alot of manufacturing issues so it is posible a part on a well kept device can break, like my Z2 vibrator motor randomly stopped yet i never dropped it
I've got same problem..did you fixed it? Advice me plz..
Sent from my D6503 using XDA Free mobile app
my has phone automatically factory reset every thing even the SD card
how can I restore my SD card ?????

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