Help! Cannot make calls or send sms - Galaxy S III Q&A, (US Carriers)

I flashed a custom ROM and after deciding I didn't like it I restored a factory stock ROM and every since all hell broke loose.
At first I had no connection of any kind whatsoever no matter what ROM or modem I flashed.
Then I dialed ##72786# and it seemed to have restored all connections.
Went to bed.
Woke up with only 3g working and nothing else. No calls and no sms.
Flashed a bunch of ROMS again including factory stock and no dice.
Spent 3 hours with Sprint Customer Service and they could not figure out why my phone cannot make calls or send sms. Kept activating and programming my phone with zero result
When making calls I would get "error 16" and the "your account could not be validated"
Please help! I am ready to sell this phone because I don't know what else to do.

Have you take it to sprint store?
Sent from my SGH-T999 using Tapatalk 2

jgalan14 said:
Have you take it to sprint store?
Sent from my SGH-T999 using Tapatalk 2
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Not yet

AvatarOfFrost said:
Not yet
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I heard people having problems restoring a NANdroid from CM9. What version of CWM did you have? You tried a full odin restore? If so, try a return to stock odin restore with clear /esn checked in odin and see if that fixes it.

Update profile?

Sunsparc said:
Update profile?
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I have tried that with no luck.
I will be taking it in to Sprint today

Maybe your imei got wiped?
Sent from my SCH-I535 using xda app-developers app

Maybe try a new SIM card
Sent from my SGH-T999 using xda premium

Related

[Q] can't activate

Hello everybody, this is my first post although ive been here for some time.great forum. I am sorry if this is in the wrong section but i have looked every where and cant find anything to what im going thru? I recently traded my galaxy s3 for a note 2 on verizon that was flashed to tmobile and then reflashed to verizon. Everything works perfect (i am even typing this from the gn2) except this phone absolutely will not activate on verizon network. I spent 3 hours in a verizon store and also on the phone while in the store with a verizon tech, he tried everyrhing even multiple sim cards and told me that there were now too many orders aginst the phone and that it should clear up by morning. I did what they said and tried again in the morning and it still wont activate im afraid i just traded for a junk phone but samsung told me they can reflash it if i send it to them but that will be a week or more without a phone, is there anybody that can help me or at least point me in the roght direction? Thanks alot guys!
blindedcoon said:
Hello everybody, this is my first post although ive been here for some time.great forum. I am sorry if this is in the wrong section but i have looked every where and cant find anything to what im going thru? I recently traded my galaxy s3 for a note 2 on verizon that was flashed to tmobile and then reflashed to verizon. Everything works perfect (i am even typing this from the gn2) except this phone absolutely will not activate on verizon network. I spent 3 hours in a verizon store and also on the phone while in the store with a verizon tech, he tried everyrhing even multiple sim cards and told me that there were now too many orders aginst the phone and that it should clear up by morning. I did what they said and tried again in the morning and it still wont activate im afraid i just traded for a junk phone but samsung told me they can reflash it if i send it to them but that will be a week or more without a phone, is there anybody that can help me or at least point me in the roght direction? Thanks alot guys!
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I don't understand, you said everything works perfectly. So it keeps saying to activate or what's wrong?
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
I don't understand, you said everything works perfectly. So it keeps saying to activate or what's wrong?
Sent from my SCH-I605 using Tapatalk 2
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Hi, yeah if i put the sim card in it just keeps trying to activate, it will even make a call to verizon and youll hear the voice say "please wait while your phone is activated" then makes a beep noise and hangs up. I can only use this over wifi no verizon network, no 4g or voice. My network says unknown in settings also. Activation just repeats itself until it finally gives me the mwssage "were sorry we are having trouble activating your phone please call*********** from a differwnt phone. Thanks
blindedcoon said:
Hi, yeah if i put the sim card in it just keeps trying to activate, it will even make a call to verizon and youll hear the voice say "please wait while your phone is activated" then makes a beep noise and hangs up. I can only use this over wifi no verizon network, no 4g or voice. My network says unknown in settings also. Activation just repeats itself until it finally gives me the mwssage "were sorry we are having trouble activating your phone please call*********** from a differwnt phone. Thanks
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Okay just checking the problem. First, there shouldn't be any flashing to go to tmoble just putting in a sim. Si to make sure you are truly stock Verizon, follow section 1b here using the official download.
http://forum.xda-developers.com/showthread.php?p=34891181
Also check in your phone status to make sure your imei is still there and correct. If not
http://forum.xda-developers.com/showthread.php?p=36163537
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
Okay just checking the problem. First, there shouldn't be any flashing to go to tmoble just putting in a sim. Si to make sure you are truly stock Verizon, follow section 1b here using the official download.
http://forum.xda-developers.com/showthread.php?p=34891181
Sent from my SCH-I605 using Tapatalk 2
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Sorry, i forgot to mention i had already used imnuts alternate version to make sure i am stock, i checked the counter it says no next to the counter, the phone knows its verizon and even the tech told me he could see it was trying to axtivate on his end? Sorry i am not technical but have read and read here to try to figure this out. Thanks for looking into this
Good did you double check your imei in about phone section already?
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
Good did you double check your imei in about phone section already?
Sent from my SCH-I605 using Tapatalk 2
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Yeah it matches the one on back of the phone. My iccid says unknown and prl says 1. Network says unknown too
blindedcoon said:
Yeah it matches the one on back of the phone. My iccid says unknown and prl says 1. Network says unknown too
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And I'm assuming they have you a new sim and you've tried another person's sim. By the way they did make sure the imei isn't blocked right
Sent from my SCH-I605 using Tapatalk 2
smemess expense
kintwofan said:
And I'm assuming they have you a new sim and you've tried another person's sim. By the way they did make sure the imei isn't blocked right
Sent from my SCH-I605 using Tapatalk 2
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Yeah they said everyrhing looked fine to them even they had no reason why it wouldnt activate?
blindedcoon said:
Yeah they said everyrhing looked fine to them even they had no reason why it wouldnt activate?
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This is sounding more like a network problem then phone. Try this may seem weird, but unlock and flash a couple ROMS. I've seen people say that they had a similar problem and it went away after a flash. He specifically flashed AOKP
I would also re flash the modem specifically
Im not crazy
http://forum.xda-developers.com/showthread.php?p=37881812
Sent from my SCH-I605 using Tapatalk 2
true uluedon
kintwofan said:
This is sounding more like a network problem then phone. Try this may seem weird, but unlock and flash a couple ROMS. I've seen people say that they had a similar problem and it went away after a flash. He specifically flashed AOKP
I would also re flash the modem specifically
Im not crazy
http://forum.xda-developers.com/showthread.php?p=37881812
Sent from my SCH-I605 using Tapatalk 2
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Ha no you not crazy, ill give it a try. At this point im open to anything all else I guess I can just send to samsung they said its still under warrenty? Thanks ill get back and update with what I find
blindedcoon said:
Ha no you not crazy, ill give it a try. At this point im open to anything all else I guess I can just send to samsung they said its still under warrenty? Thanks ill get back and update with what I find
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If It didn't work try calling Verizon again and ask for tier 2 tech support. Maybe they can think of something else or at least send you a new phone
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
If It didn't work try calling Verizon again and ask for tier 2 tech support. Maybe they can think of something else or at least send you a new phone
Sent from my SCH-I605 using Tapatalk 2
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Ive done that the tier 2 tech finally just called samsung and got them to tell me they will repair it since it is still under the 1 year warrwnry but I have to send it to them, im just afraid they may find out that the fella I got it from flashed it to another providor (thats what he told me anyway and had to flash back to verizon) and then tell me to pay alot of money, I do have ins from verizon on it but they dont seem to wanna go thru that since I got it from another person. Also 99.00 is cheaper than what samsung would charge I would think?

Lost LTE

Hey guys I have been rooted for a while now but on Sunday I crack flashed a bunch of 4.2 roms and lost connection to 4g. I have replaced my sim card and re flashed the radios but I am now stumped. When I get home I will probably Odin back to stock but if you guys have any suggestions I would appreciate it.
Sent from my SCH-I605 using Tapatalk 2
you answered your own question...odin back to stock.
Just wanted to know if there was anything I could try in the mean time.
Sent from my SCH-I605 using Tapatalk 2
go into settings/more settings/mobile networks/network mode, then toggle lte/cdma and see if it brings 4g back up. If that don't work you can try a factory reset, still nothing then odin back to stock.
Yeah tried all of that. Looks like I have a date with Odin tonight.
Sent from my SCH-I605 using Tapatalk 2
FilletMinion said:
Yeah tried all of that. Looks like I have a date with Odin tonight.
Sent from my SCH-I605 using Tapatalk 2
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Careful with that Odin whore, she gets around
Sent From My Beans Powered Note2
BoostedB18C said:
Careful with that Odin whore, she gets around
Sent From My Beans Powered Note2
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Lmao! That she does, and sometimes she doesn't play fare.
Sent from my SCH-I605 using xda app-developers app
Restored via odin and still no 4g. I'm at a loss. Could I have burned the 4g capabilities?
did you get a new sim from vzw? i know you said that you "replaced" it but was that with a new or used sim? also might want to power device off and make sure the sim is seated properly.
also are you getting 3g, 1x, or any data at all?
I finally got it guys thanks.
Sent from my SCH-I605 using Tapatalk 2
how did u fix it?
After all of that fighting the system, changing the sim, reloading stock the sim holder is sort of wide and the spring forces it just a bit off of the contacts I adjusted it just a bit rebooted and got 4g back. Always check the stupid things that it could be first. Lesson learned for the 10th time. Though I checked it multiple times before resorting to a system restore so who knows what caused it.
Always check outside before working your way in!
Sent via VZW Galaxy Note ll running Beans Build 9
FilletMinion said:
After all of that fighting the system, changing the sim, reloading stock the sim holder is sort of wide and the spring forces it just a bit off of the contacts I adjusted it just a bit rebooted and got 4g back. Always check the stupid things that it could be first. Lesson learned for the 10th time. Though I checked it multiple times before resorting to a system restore so who knows what caused it.
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Interesting. .. Did you get a replacement? Reminds me of when my girlfriend tried the dna... She would drop it or tap the phone and the sim card would disappear from the phone lol.
Sent from my SCH-I605 using Tapatalk 2
Nah I'm not going to give up my phone for a refurb unless I absolutely have to.
Sent from my SCH-I605 using Tapatalk 2

PRL and texting issues

So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
Sent from my EVO using xda premium
scataldo721 said:
So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
Sent from my EVO using xda premium
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What PRL are you currently on?
Also, keep in mind that your PRL has to do with roaming, so it shouldn't have any bearing on sending text messages (unless you're roaming). Your issue could be with Sprint and their service in your area, and not with the phone itself.
Sent from my EVO using xda premium
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
Sent from my EVO using xda premium
scataldo721 said:
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
Sent from my EVO using xda premium
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The most current PRL is 25015.....fyi.
Also, the issue may not be on your end-it may lie with whoever is sending you texts.
Sent from my EVO using xda premium
scataldo721 said:
So I noticed I can't receive some texts and I went to update my PRL and profile but I get error 1012 anyone know a way to fix this? I'm on the latest viper and latest radio and have no issues with data
Sent from my EVO using xda premium
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If you get that error you can try updating first over WiFi. I'd also do a reboot first. Once that works you can call sprint and they will refresh your connection on their side.
Sent from my Nexus 7 using xda premium
scataldo721 said:
I'm on 25015 and its odd I can recieve texts from some people but not others I've tried everything I can think of
Sent from my EVO using xda premium
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This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
Sent from one of Sin's creations
bxmoney181 said:
This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
Sent from one of Sin's creations
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Ill try it anyone else have some suggestiond
Sent from my EVO using xda premium
bxmoney181 said:
This happened to a friend of mine and he said he had fixed it by putting his phone on cdma only... I think sprint working on the towers was causing the issue... Not sure if this will work but doesn't hurt to try
Sent from one of Sin's creations
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I tried it it didn't really help I can get texts from some people not eveyone though I called sprint they said its probably a network issue
Sent from my EVO using xda premium
There are usually many quick fixes for me when that happens, such as toggling airplane mode, rebooting, wiping and flashing my rom. One thing I've noticed is that having more than one sms app tends to make my messages not send, so if you have more than one messaging app I suggest deleting the non stock app and re-trying
Solrax said:
There are usually many quick fixes for me when that happens, such as toggling airplane mode, rebooting, wiping and flashing my rom. One thing I've noticed is that having more than one sms app tends to make my messages not send, so if you have more than one messaging app I suggest deleting the non stock app and re-trying
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I've tried all that heck I've deactivated then reactivated the device and still nothing I'm starting to think its a hardware issue
Sent from my EVO using xda premium
scataldo721 said:
I've tried all that heck I've deactivated then reactivated the device and still nothing I'm starting to think its a hardware issue
Sent from my EVO using xda premium
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I suggest taking it into your nearest sprint store and asking about it then, maybe they'll be able to replace your phone unless your warranty is dead
Solrax said:
I suggest taking it into your nearest sprint store and asking about it then, maybe they'll be able to replace your phone unless your warranty is dead
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I called the issue is its unlocked I mean in theory I could just run an ruu and bring it in see if they'll do anything for me probably not though
Sent from my EVO using xda premium
I think I was having the same problems back on my Blackberry, Sprint had to reconfigure my service or something, I can't really remember. But if nothing you do with PRLs/Phone systems then contact them to see if they just need to re-provision your line or something along those lines.
So I ran an ruu today brought and now they're sending me a new one now I'm rocking and EVO
Sent from my PC36100 using xda app-developers app
It seems like everytime I run viper I can't seem to receive txt right and also have the same problem with syperjelly.. any other rom I never have texting problems
Sent from my EVO using xda app-developers app
I just started having problems sending and receiving text messages this evening. I can't get anything to go out or come in. My Samsung Galaxy S2 isn't having these problems. Time to do some investigating...

What does the roaming notification mean?

Hey xda I have a question I flashed cm and gapps I wipe cache/data/dalvik cache before. after the phone booted up but I had no signal. I'm not able to make calls or send txt messages. On the notification bar I get a message saying I'm roaming I called Verizon and the rep said the SIM card is dead and need a replacement. Is there Another way to restore service with out a new SIM card? I'm forced to have to Odin my phone back to stock and take it to Verizon.
saul1991 said:
Hey xda I have a question I flashed cm and gapps I wipe cache/data/dalvik cache before. after the phone booted up but I had no signal. I'm not able to make calls or send txt messages. On the notification bar I get a message saying I'm roaming I called Verizon and the rep said the SIM card is dead and need a replacement. Is there Another way to restore service with out a new SIM card? I'm forced to have to Odin my phone back to stock and take it to Verizon.
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You need to at least Oden back to stock and see if that helps at all, however if you just happen to have a Verizon sim sitting around you should give that a try.
What firmware are you running? What kernel?
I'm having the same issue I'm on MDK build and I flashed back to Oden. I took the phone to Verizon they replaced the sim card but no luck. Any Ideas??
DroidForLife33 said:
I'm having the same issue I'm on MDK build and I flashed back to Oden. I took the phone to Verizon they replaced the sim card but no luck. Any Ideas??
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same here man got my new card and still no service it says roaming and when the phone boots up it "please wait until your phone has neem activated. im going to odin back to stock again and send it for a replacement.
kalestew said:
You need to at least Oden back to stock and see if that helps at all, however if you just happen to have a Verizon sim sitting around you should give that a try.
What firmware are you running? What kernel?
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the mdk firmware i think. i did and odin and got a new SIM card and still no go
another questioon if i odin back to stock i wont have any issues with verizon right??
You should be okay
Sent from my SCH-I545 using XDA Premium 4 mobile app
saul1991 said:
another questioon if i odin back to stock i wont have any issues with verizon right??
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Try this out works http://forum.xda-developers.com/showthread.php?p=47983172
Sent from my SCH-I545 using XDA Premium 4 mobile app
DroidForLife33 said:
Try this out works http://forum.xda-developers.com/showthread.php?p=47983172
Sent from my SCH-I545 using XDA Premium 4 mobile app
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i cant it gets stuck in a wait "until phone activates window" i cant go into settings or anything.
DroidForLife33 said:
Try this out works http://forum.xda-developers.com/showthread.php?p=47983172
Sent from my SCH-I545 using XDA Premium 4 mobile app
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thanks man that seem to have fixed it for me lol what abou yours??
saul1991 said:
i cant it gets stuck in a wait "until phone activates window" i cant go into settings or anything.
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Yep mine working just fine. thanks
Sent from my SCH-I545 using XDA Premium 4 mobile app

Broken mobile network connection

Ive spent days trying to solve this so I figured I would post something here and hope for a little assistance. After flashing a rom I noticed I had no mobile network connection when I tried to make phone calls or send texts but my lte connects and works and I cannot figure out how to restore my connection. I flashed back to my stock backup and rebuilt my nv data twice and I flashed my stock mdk tar and still have the same issue data works but calls and texts tell me "no signal found for mobile networks". If someone could give me some help it would definitely be pretty cool.
Sent from my SCH-I545 using xda app-developers app
dscblu said:
Ive spent days trying to solve this so I figured I would post something here and hope for a little assistance. After flashing a rom I noticed I had no mobile network connection when I tried to make phone calls or send texts but my lte connects and works and I cannot figure out how to restore my connection. I flashed back to my stock backup and rebuilt my nv data twice and I flashed my stock mdk tar and still have the same issue data works but calls and texts tell me "no signal found for mobile networks". If someone could give me some help it would definitely be pretty cool.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
This happened to me once. It happened by flashing an AOSP rom that set CDMA subscription to NV by default. The only fix would be to flash a AOSP rom and then check network settings. Make sure RUIM/ SIM is selected in CDMA subsription and not NV. These network settings cant be changed on TW builds. Plus make sure CDMA/LTE/EVDO is selected. Hopefully this is what happened and solves your problem.
Edit: also make sure roaming is set to automatic.
Sent from my SCH-I545 using Tapatalk
Thank you so much that fixed everything, I've been using a RAZR for the past week while I tried to fix this and that was painful to say the least lol
Sent from my SCH-I545 using XDA Premium HD app
dscblu said:
Thank you so much that fixed everything, I've been using a RAZR for the past week while I tried to fix this and that was painful to say the least lol
Sent from my SCH-I545 using XDA Premium HD app
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Awesome! Glad I could help
Sent from my SCH-I545 using Tapatalk

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