others cant hear me during call\Mic not turning on? - Galaxy S II Q&A, Help & Troubleshooting

This issue has suddenly appeared. I have tried stock rom (nordic) CM9 and different aosp roms and also different modems, but the problem always returns after half a day or something.
So I can factory reset my phone, make a couple of calls and everythings fine for awhile but then suddenly no one can hear me during calls. I mean there is no sound at all, dont think the mic is turned on. The sound can start to get poor (like im on speaker and far away from the phone) til it doesnt work at all.
I have testet the microphones using voice recorder and taking a video and everything works fine, so i refuse to belive that the mic is faulty. Although its even weirder that the problem still persists after multiple full wipes (format system, cache, data, dalvik) different roms. Probably flashed stock rom with odin 3 times now and the problem is still there. I am now running fully stock non rooted, ive reset the custom binary counter and im ready to send the phone in for repair.
Unless the community can help me out ? any replies are appreciated!
Thanks!

Note that I can still hear the other person but he cant hear me. Switching to speaker and it all works fine ?!?!
What happends when i switch to speaker? does the phone switch microphones aswell? I understand that theres a mic on the top and bottom.

fliptrick said:
Note that I can still hear the other person but he cant hear me. Switching to speaker and it all works fine ?!?!
What happends when i switch to speaker? does the phone switch microphones aswell? I understand that theres a mic on the top and bottom.
Click to expand...
Click to collapse
Yes. Regular voice calls use the lower mic, speakerphone uses the top mic. So it sounds like either something is blocking the lower mic, or the lower mic has failed. If you're comfortable opening the phone up yourself, you can try re-seating the rubber housing that is on the lower mic yourself. If not, take it to a service center.

Returned from repair
So guys I received med phone back from repair yesterday and the following parts have been replaced:
Module-RCV+MOT+MIC+E/Jack FPCB (GT_I9100)
ASSY ETC-SUB FPCB (GT_I9100)
And guess what, the problem still persists, my first phone call worked fine, but then the second call failed just like before?!?!!?
Is it possible that there is another hardware fault thats causing this?

fliptrick said:
So guys I received med phone back from repair yesterday and the following parts have been replaced:
Module-RCV+MOT+MIC+E/Jack FPCB (GT_I9100)
ASSY ETC-SUB FPCB (GT_I9100)
And guess what, the problem still persists, my first phone call worked fine, but then the second call failed just like before?!?!!?
Is it possible that there is another hardware fault thats causing this?
Click to expand...
Click to collapse
Bump..... anyone???

Hmm. Maybe the rubber housing on the mic slipped after the first call, and is now blocking the mic. Or the part failed again. Or did you maybe put a case on the phone after the first call?

Related

[Q] Noise cancellation/microphone hole is not open

Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Disassembling SGS2
http://www.youtube.com/watch?v=QKztg1ra4-0&feature=youtube_gdata_player
SativaNL said:
Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Click to expand...
Click to collapse
Hmm .. seems I have the exact same problem here. People are complaining they can't hear me and they hear a terrible echo. Tried with headset, problem solved (of course ) Not sure if it is not open, I can see something gray inside the hole, which could be the mic. Disassembling is not an option for me, just got it yesterday so .. if there is really something wrong I will go back to the store asap.
I am disappointed about this, really, expected a lot from this phone to replace my Desire.
EDIT: tried also speakerphone, then it is all normal. Speakerphone uses the mic on top near the headphone jack, I just found out. It looks like a faulty mic to me (or covered with something).
EDIT 2: Fixed, although people say that with my previous phone the quality was better. Reset to factory defaults did the trick for me. It seems that the firmware update the other day (used Kies) had messed something up, that is my guess.
New device
Well, I kept holding the problem. Yesterday in the morning all was fine, in the noon people kept telling they hear me with bad quality and an echo. I went back to the store, explained the situation, they gave me a new device. I can clearly see the difference in the microphone hole .. the first phone it was closed, here it is more open. Problem should be solved now, I hope. I can say that I tested the quality myself and I can hear the difference. The sound of voice is more clear and louder.
I think it is word a shot for you to try to change your phone for a new one.

noise cancellation problem ???

Hi there,
i have been noticing a very strange behavior in my phone these past two days...
my phone is on this firmware I9100XWKE7_CPWKD1_XXKE4 rooted with insecure kernel...
nothing fancy just regular apps
i noticed that when i call or some body called me the mic dosent work at all ...
he cant hear me
switching to speaker ... every thing is fine
rebooting --- no effect
connecting to the charger and then disconnecting the problem is gone -tested once-
Skype testing service ... the same problem the mic only work when in speaker phone
so after this i started thinking it is a software rather than firmware
any ideas ???
encountered the same problem with my gf's lg optimus 7. the mic was defective, there was a short circuit of some kind. had it replaced ( the mic) and everything worked good.
maybe there was some water or some sort of liquid that reached the internals.
nope no liquids ...
this is really annoying this is my 2nd phone the first one had a very loud noise on vibration
gonna do factory reset now
but it appears that when you scream really loud the phone will pick something probably from the noise canceling mic ...
i am out of uk now so going to samsung is not an option right now
so after a factory reset ... it appears that the mic is broken it dose pick very loud sounds though

Call speaker not working?

When I make a call I cant hear anything. They can hear me fine, speaker phone works fine, but the ear speaker nothing. Sometimes it will cut in and out. Ive flashed Alien, pieCrust and still same issue on both ROMS.
If I hit the phone and smack it around it doesnt cut in and out which would usually be a loose cable.
Has anyone had this issue? I hope its not failing. Let me know if anyone can help.
JayRolla said:
When I make a call I cant hear anything. They can hear me fine, speaker phone works fine, but the ear speaker nothing. Sometimes it will cut in and out. Ive flashed Alien, pieCrust and still same issue on both ROMS.
If I hit the phone and smack it around it doesnt cut in and out which would usually be a loose cable.
Has anyone had this issue? I hope its not failing. Let me know if anyone can help.
Click to expand...
Click to collapse
Try flashing a stock 2.3.4 and wiping all data. If that doesn't fix the problem, then unfortunately it's a hardware issue.
If you are under warranty they should replace the phone no probs. If you are not, you can try fixing it yourself as it's either a loose cable or a speaker failing (there should be replacement speakers for sale somewhere).
From what I heard, Atrix is very easy to disassemble, though I personally hope I won't have to do it.
xploited said:
Try flashing a stock 2.3.4 and wiping all data. If that doesn't fix the problem, then unfortunately it's a hardware issue.
If you are under warranty they should replace the phone no probs. If you are not, you can try fixing it yourself as it's either a loose cable or a speaker failing (there should be replacement speakers for sale somewhere).
From what I heard, Atrix is very easy to disassemble, though I personally hope I won't have to do it.
Click to expand...
Click to collapse
I work on cell phones, mp3 players, tvs, pc's, laptops, pretty much anything electronic for a living so not scared at all to open her up. But I just want to make sure its not software before I do anything.
When I flash a fresh rom it will work for a split second too maybe 10 seconds on the first call then cuts out and wont work at all afterwards, which is wierd. If it was hardware the fresh ROM should not do anything.
I know this is old, but it started to happen to me too. Has anyone managed to find a solution?

No sound in calls unless on speakerphone.

I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
Click to expand...
Click to collapse
My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Click to expand...
Click to collapse
Same problem here?
Does any1 have any fix..Help needed!!!

Question microphone won't work unless on speaker phone during calls

Hello everyone
Guys I don't know what happened to my pixel 6, no one can hear me on a call only on speakerphone ! I didn't make any changes, the problem happened with all apps, WhatsApp, telegram, phone, Snapchat, recorder ... etc
I've tried some troubleshooting like enable microphone access in privacy, Safe mode, and finally i did a factory reset, but nothing help !
Please help me.
Thanks.
I had this problem and as my Pixel came from the UK and in my country there is no support or guarantee I had to do whatever it took to resolve it. This problem occurs on some Pixel, the microphone deforms and stops working. The solution: Fit your mouth as close as you can to the microphone outlet, try to seal it, and blow hard. I'm serious. I did it once and it started to work a little bit, then I did it a second time and it totally fixed it. I never had that problem again. You can also use compressed air
adrienschmitz said:
I had this problem and as my Pixel came from the UK and in my country there is no support or guarantee I had to do whatever it took to resolve it. This problem occurs on some Pixel, the microphone deforms and stops working. The solution: Fit your mouth as close as you can to the microphone outlet, try to seal it, and blow hard. I'm serious. I did it once and it started to work a little bit, then I did it a second time and it totally fixed it. I never had that problem again. You can also use compressed air
Click to expand...
Click to collapse
Doing this using my mouth it won't affect on any components but using compressed air there is a risk, and i did it with mouth i blew hard in charge port and the right slot where the mic existing, but no difference!
Up !
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