So I recently had my HTC Amaze swapped out by T-Mobile because of a faulty headphone jack, and I feel that my experience may convince others to do the same if you're having problems.
Old Amaze:
Headphone problems, constantly screwing up.
Squeaky battery cover (or so it seemed)
Light bled through the side of phone (there was what looked like a faulty glue seal on the side)
Volume up button always looked "pushed in"
New Amaze:
Headphones work perfect
Battery cover doesn't squeak (thank god)
No more light bleeding problem.
Volume buttons look normal
I'm not sure if the device is refurbed or not, but I really don't care. This one works and that's good enough for me. I simply called T-Mobile, explained my problems to the representative, and they had a replacement shipped to my house within 4 days. The only problem is that you're supposed to pay $20 for a warranty exchange, but after some very polite conversation I managed to get her to drop it to $10. It didn't come with a back cover, but it seems that the new unit literally fixed all my problems. I recommend that if you need to get your device replaced, do it now, as it isn't a very difficult process and they are very friendly (as usual) every step of the way.
This is a HUGE step up from AT&T's "this is clearly your fault" policies. I'm so glad I switched carriers.
Just my 2cents.
I had issues with the Sensation 4g and after 8 replacements they sent me a brand new Amaze 4g. I've had it for a week and so far so good, only one small flaw is the bezel on the lower bottom bleeds a tiny bit of light.
Sent from my Nexus 7 using xda premium
My G2 was replaces with a mt4gs that have me powering off problems after a week. They sent me 4 more which 2 would not read the sim. 3rd wouldn't accept sd card. They called to follow up and I told them how unhappy I was with the mt4gs. They sent me a brand new in retail sealed box amaze. Over nighted.
Sent from my HTC_Amaze_4G using xda premium
OP, when you mention "squeaky battery cover" is it when you press on the back cover it squeaks or there's a bit of give?
I'm finding that's the issue w/ my current amaze. I press on the back cover at a specific place and it kinda "clicks". Not sure if I should request a new back cover (if that'll fix the problem).
icepixie said:
OP, when you mention "squeaky battery cover" is it when you press on the back cover it squeaks or there's a bit of give?
I'm finding that's the issue w/ my current amaze. I press on the back cover at a specific place and it kinda "clicks". Not sure if I should request a new back cover (if that'll fix the problem).
Click to expand...
Click to collapse
Put a thin piece of paper in backcover and its fixed
Sent from my SGH-T999 using xda premium
glacierguy said:
Put a thin piece of paper in backcover and its fixed
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Or put a case on it
Sent from my HTC_Amaze_4G using xda premium
My amaze stops vibrating about once a week. However, because I have no other problems and the phone seems to run better than other people's amaze ill live with it. It's easy to get the vibrator unstuck, just drop the phone on a padded ground from about a foot up (my phone has a tpu case).
Sent from my Energized HTC Amaze!
Shadow Samurai said:
My amaze stops vibrating about once a week. However, because I have no other problems and the phone seems to run better than other people's amaze ill live with it. It's easy to get the vibrator unstuck, just drop the phone on a padded ground from about a foot up (my phone has a tpu case).
Sent from my Energized HTC Amaze!
Click to expand...
Click to collapse
Don't you love it when things work the way they're designed to?
Is the light bleed above softkeys normal?
Sent from my HTC_Amaze_4G using xda premium
SinisterModz said:
Is the light bleed above softkeys normal?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Not only is it normal... its one of the most known issues with the phone and there's even a modified file available that disables them to prevent that
Sent from my SGH-T999 using xda premium
glacierguy said:
Not only is it normal... its one of the most known issues with the phone and there's even a modified file available that disables them to prevent that
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
oh really? what modified file could this be? I have the same "known issue" when my device boots up and i see this light bleed just above the capacitive "soft" keys.. = / annoys me sometimes. Oh and my device is completely bone stock unrooted ICS.
b33j7030 said:
oh really? what modified file could this be? I have the same "known issue" when my device boots up and i see this light bleed just above the capacitive "soft" keys.. = / annoys me sometimes. Oh and my device is completely bone stock unrooted ICS.
Click to expand...
Click to collapse
The only one I'm aware of is on the play store but it doesn't work if you updated to ICS.
Sent from my Nexus 7 using xda premium
b33j7030 said:
oh really? what modified file could this be? I have the same "known issue" when my device boots up and i see this light bleed just above the capacitive "soft" keys.. = / annoys me sometimes. Oh and my device is completely bone stock unrooted ICS.
Click to expand...
Click to collapse
there is a modified init.post_boot.sh file that gets pushed to /etc folder that was created for GB but also works for ICS. I guess since I'm just sitting doing nothing I can use google for you and find it.
Edit: worked like a charm as always... let me show you http://bit.ly/O73M15 Google is your friend Idk if it will work if you are not rooted... but if you know adb commands, u may be able to adb push file to /etc folder amd change permissions to rw, r, r.... idk because I'm always rooted
Sent from my SGH-T999 using xda premium
Shadow Samurai said:
My amaze stops vibrating about once a week. However, because I have no other problems and the phone seems to run better than other people's amaze ill live with it. It's easy to get the vibrator unstuck, just drop the phone on a padded ground from about a foot up (my phone has a tpu case).
Click to expand...
Click to collapse
AFAIR, vibrator is in the battery.
Pull it out, drop or shake (battery only), put it back.
You'll break you phone eventually, if you keep dropping it...
ApokrifX said:
AFAIR, vibrator is in the battery.
Pull it out, drop or shake (battery only), put it back.
You'll break you phone eventually, if you keep dropping it...
Click to expand...
Click to collapse
Lmao are you joking about the vibration feedback mechanism being in the battery? I hope so, cause if you remove your back plate you can see its exact location.
Sent from my HTC_Amaze_4G using xda premium
Related
Discaimer: I'm apologizing in advance of this seems like a stupid question or post.
I noticed that my search button partly illuminates when I first turn on my phone if it's completely off. Once the phone is fully booted and my home screen comes on all of the other buttons light up properly as well as the search button.
It just seems a little odd, but isn't causing any problems. Anyone else have this? I'm just hoping it's not a sign of potential hardware problems. (Yes I have insurance but enjoy full root with hboot 1.4)
Sent from my PG86100 using xda premium
aerajan said:
Discaimer: I'm apologizing in advance of this seems like a stupid question or post.
I noticed that my search button partly illuminates when I first turn on my phone if it's completely off. Once the phone is fully booted and my home screen comes on all of the other buttons light up properly as well as the search button.
It just seems a little odd, but isn't causing any problems. Anyone else have this? I'm just hoping it's not a sign of potential hardware problems. (Yes I have insurance but enjoy full root with hboot 1.4)
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I don't know why it does it but same thing happens here mate. So hopefully its the same for all.
Sent from my HTC EVO 3D X515m using XDA App
Mine too. I was always kinda curious about whether it was common or not, but it never really bothered me too much
Yes, its normal. They should have got that fixed before finalizing this model.
Via My HTC Evo 3D On The Now Network From Sprint.
Mine is the same way as well. It's a light leakage. If I use one of the kernels with dim LEDs, my buttons look like ass because of this. Most people can lower their value to 2 (in ..../button-backlight/currents), while I can only lower mine to 14 before it starts looking dumb.
Mine is most prominent when in recovery. Only time I notice it.
Sent from my Google Nexus S 4G via XDA Premium
Cool, thanks for all the replies. Happy to know it's common.
By the way it's nice to see some fellow Evo/Hero guys in here. I recognize Leukay and Tailsthecat from one of those 2 forums. Don't know you guys personally but nice to see you in here. Actually I think I recognize Rydah803 and Ducky1131 too so good to see you all here.
Sent from my PG86100 using xda premium
X3
Sent from my PG86100 using xda premium
I've noticed this too. It does make the phone look like crap when the LEDs are off.
It's light "bleed" from the screen to the search button. it most visible in recovery, probably because your screen is completely white and it's easy to see the white light bleed.
Kinda sad that HTC didn't fix this issue before releasing the phone.. Cheap internal build quality, perhaps?
I think it may be due to the fact that they used some sort of clear plastic to put together the inside. If you open the batterycover you can see what I'm talking about.
Sent from my HTC Flyer P510e using Tapatalk
I got it too and my phone is a recently assembled device on one of the latest h boot builds. Doubt this will be fixed so i guess we live with it...
Same with me I thought only i have that issue.
Seems like HTC did a bad job in this area. I also have hardware build 0002 so I guess it's an issue with that build.
Sent from my PG86100 using xda premium
I'm really debating switching to the Amaze from the GS2 due to the horrible screen issue the Qualcomm S2 has due to the video drivers being emulated from the Exynos version. Im guessing the Amaze's drivers are made for it right?
Other than that, the things that concern me about the Amaze are the light bleed from the capacitive buttons and random reboots/shutdowns. I know the button issue can be resolved by turning them off, but wouldn't it be hard to see/use them in the dark? How prominent are the shutdowns/reboots? Anything else I should be concerned about? I'm coming from a G1 so I keep my phones awhile
Edit: Just realized there is no S-OFF either. What limitations does this produce compared to a device with S-OFF?
jtroye32 said:
I'm really debating switching to the Amaze from the GS2 due to the horrible screen issue the Qualcomm S2 has due to the video drivers being emulated from the Exynos version. Im guessing the Amaze's drivers are made for it right?
Other than that, the things that concern me about the Amaze are the light bleed from the capacitive buttons and random reboots/shutdowns. I know the button issue can be resolved by turning them off, but wouldn't it be hard to see/use them in the dark? How prominent are the shutdowns/reboots? Anything else I should be concerned about? I'm coming from a G1 so I keep my phones awhile
Edit: Just realized there is no S-OFF either. What limitations does this produce compared to a device with S-OFF?
Click to expand...
Click to collapse
I've never had a reboot or bootloop. Just make sure you read and follow instructions. Light bleed apparently varies from device to device. Mine is noticeable but only on dark background and I actually think it looks cool. Call me weird :/ I've never had an issue really, other than the backcover and case preventing me to get a great WiFi signal. I haven't tried the foil trick. Also, the back cover makes a plastic creeking noise, but a thin folded piece of paper back there fixes it. Sounds kind of ghetto for a high end phone, but the camera and display are great in my opinion and the radio gets great service. There are some good ROMs and its a fast sexy phone. I like it.
Sent from my Energized HTC Amaze 4G using xda-premium
had an s2 as well, had the bad screen and sent it back. jumped ship to the amaze and build wise, i think its a better crafted device. had to return 2 of em, but my 3rd one is on point. havent used it enough to give a better opinion, but so far i like it alot better. go for it
My wife has the gs2 and I can't stand that thing. Crappy screen and touchwiz kill it for me. I love my amaze.
Sent from my HTC_Amaze_4G using XDA App
I came from the Gs2 about 2 weeks ago. And I have the light bleed but it's not terrible. Haven't had any random reboots or anything. Build quality is head over heels better than the gs2. Also firs in the pocket better. I love this phone and don't regret the switch one bit. Can't wait to root it andget to flashing.
Sent from my HTC_Amaze_4G using Tapatalk
glacierguy said:
I've never had a reboot or bootloop. Just make sure you read and follow instructions. Light bleed apparently varies from device to device. Mine is noticeable but only on dark background and I actually think it looks cool. Call me weird :/
There are some good ROMs and its a fast sexy phone. I like it.
Sent from my Energized HTC Amaze 4G using xda-premium
Click to expand...
Click to collapse
Agreed! I love it, except my GPS orientation is 180* off on Google maps latest build... Doesn't seem anyone has a fix, or cares enough to make one...
Sent from my HTC_Amaze_4G using xda premium
Ekorshus said:
Agreed! I love it, except my GPS orientation is 180* off on Google maps latest build... Doesn't seem anyone has a fix, or cares enough to make one...
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
F#@* so is mine... Smh
Sent from my Energized HTC Amaze 4G using xda-premium
Ekorshus said:
Agreed! I love it, except my GPS orientation is 180* off on Google maps latest build... Doesn't seem anyone has a fix, or cares enough to make one...
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Google maps issue, not an amaze issue. Today's update supposedly fixed it
Ekorshus said:
Agreed! I love it, except my GPS orientation is 180* off on Google maps latest build... Doesn't seem anyone has a fix, or cares enough to make one...
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
I've had the Amaze since a few days after it's release. I have had one or two reboots, but easily could have been something that I did. Today's Google Maps update fixed the orientation problem for me.
Anyone else having instances where their phone starts doing stuff by itself when the screen is on? I use the SHOW TOUCHES option in developer options and it shows the screen registering multiple touches all over the screen when I'm not touching it. Started happening recently, which is odd because nothing has changed. Phone is stock.
Do you have a case on the phone? Might be dirt, debris, or moisture between the case and the screen. Remove case, clean the case edges and edge of the screen.
Sent from my HTC One X using xda app-developers app
It happens both with and without the case.
Sent from my EVO using xda app-developers app
neoshi said:
It happens both with and without the case.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Your phone is possessed.
Did you try flashing different rom?
Sent from my lair.
Sounds similar to the issue some people were having with the E4GT. I know my wife's previous phone (E4GT) had issues with the menu opening on its own and it didn't matter whether or not she had a case on it. First I've heard of this issue on the EVO LTE.
Sent using my HTC EVO 4G and a magic wand
volk9029 said:
Your phone is possessed.
Did you try flashing different rom?
Sent from my lair.
Click to expand...
Click to collapse
Seriously. It's really annoying though. Stock so no root for flash. Don't want to root yet.
Sent from my EVO using xda app-developers app
neoshi said:
Seriously. It's really annoying though. Stock so no root for flash. Don't want to root yet.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
How long you had this phone for? Is it new?
Release phone.
Sent from my EVO using xda app-developers app
Do you have a screen protector on it? Moisture/debris could be trapped underneath.
Or
Bad digitizer/loose cable. Have you dropped it?
Sent from my HTC One X using xda app-developers app
Negative to all counts. Guess I should claim this one. Sigh.
Sent from my EVO using xda app-developers app
neoshi said:
Negative to all counts. Guess I should claim this one. Sigh.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Usually that means the digitizer is going bad (assuming there is no liquid damage inside your phone).I would try a hard reset first and if that doesn't work take it to a S&R center.
If you take it to a Sprint Service and Repair center and you are paying for ESRP or TEP on your monthly bill, then they will replace the display or your phone for free. If you're not paying for ESRP or TEP, a corporate store will charge you $35 to fix or replace it, a third party store will usually charge you $35 plus the price of the part.
ItsTommyGun said:
Usually that means the digitizer is going bad (assuming there is no liquid damage inside your phone).I would try a hard reset first and if that doesn't work take it to a S&R center.
If you take it to a Sprint Service and Repair center and you are paying for ESRP or TEP on your monthly bill, then they will replace the display or your phone for free. If you're not paying for ESRP or TEP, a corporate store will charge you $35 to fix or replace it, a third party store will usually charge you $35 plus the price of the part.
Click to expand...
Click to collapse
Are the Spring Service centers replacing digitizers now? I thought I read somewhere that they weren't. I sure hope they are now.
Sent from my EVO LTE using xda app
From what I've read, your symptom of phantom screen presses may be a sign of some form of malware on your phone. I would suggest taking a close look at the apps running. I'm not sure however what tools would be useful to discover the culprit. A factory reset would, obviously, clear the problem item. Good luck!
Wow theres quite a bit of respsonses... Nonetheless, I am almost certain that you are having a kernel issue. Which then translates to a voltage/ground issue.
As some people stated, the OG Evo did have some problems with voltages. IE, on my Evo OG, I would sometimes not be able to pull down the menu (happened to ALOT of people not just me), and i decided to run a wire from the battery terminal (on the ground). After doing this, i had an exposed wire hanging out. Now the problem would still persist, i couldnt bring down the menu. However, if i TOUCHED the wire, my menu bar would work just fine. Once I stopped touching the wire (ungrounded) the menu bar would not work.
A little while after that, there was a kernel with tweaked voltages. I flashed this kernel, and my menu bar ALWAYS worked fine (without the wire trick)... Pretty sure it was one of Chad.Goodman's kernels.
Needless to say, a little while after, HTC released an update with an updated kernel, and no one ever had that problem again.
Take my advice, root your phone (it is much safer, secure, and private to have a rooted phone than not, but I won't get into the specifics here). After having rooted it, flash the AwesomeSauce 2.3 kernel (its over at themikmik forums). You won't need to S-OFF you can just use the S-ON installer. I would recommend using the lowest overclockable ( 1.7ghz)
If, after this, your phone still has the problem, your phone is defective. In which case, you can RUU it, and it will be back to stock. Either way, Sprint does not care about you being rooted. The only thing they CAN do is tell you that rooting your phone is not recommended, and they will flash your phone back to stock. So you do not have to worry about rooting.
Thanks. I'm familiar with rooting. Just dislike dealing with bugs and/or missing stuff now that im too busy to keep track of them. To me, this looks like a hardware issue (like someone mentioned with the ground). Going to hard reset this weekend and monitor. I can't find a good way to reproduce it at will for tep replacement yet.
Sent from my EVO using xda app-developers app
Ok, I'm pretty sure this is a hardware failure, given that now the touchscreen doesn't work in the middle either. FUN!
Anyone else hear something rattling around when you tap on the back around the camera and micro SIM???
Sent from my HTC Droid DNA
Not me, mine's extremely solid (except for the fact that my charging port cover likes to stick out a bit..). Maybe the SIM tray isn't in all the way? Try pushing on that a bit and see if it helps.
If you tap the phone and feel a slight vibration in the phone (and may hear it), that is probably the vibrate motor.
Otherwise, my phone is extremely solid, probably the most solid phone I've had.
Hmm I'm go Verizon and compare with their display its really driving me nutz
Sent from my HTC Droid DNA
well i went to verizon to show them the rattling and they claim that its the camera bezel and they all do that. I said bs and wanted to exchange and they said no it doesn't hinder the performance of the phone.. lol so i said ok i want to return it. mind you after paying full retail. SO they go back and open 3 new dna's and sure enough all of them rattled when you tap on the top ??... wtf i thought i had owned them but they owned me. are you sure yours doesn't rattle?
I checked mine and there is a slight rattle and from what I can tell its the power button on top.
Sent from my HTC6435LVW using xda app-developers app
Its just the way the phone is made it doesn't bug me because I don't tap on my phone 24/7. Other then that its a solid phone way better then my S3.
Sent from my HTC6435LVW using xda app-developers app
Yeah, I guess there is a slight rattle. I honestly never noticed it and probably never will. Who bangs their phone that much? It sounds to me like it's the power button. I'm not too concerned.
Sent from my HTC6435LVW using xda app-developers app
Its the camera that is making that noise... I hear it on all my devices... I believe its the piece of the lense that moves for the auto focus because the camera makes the same noise when focusing in and out
Sent from my HTC6435LVW using xda premium
Picked my One up today to replace my freshly broken Nexus 4. So far so good, but this home "button" registers about one out of five presses. Anyone else seeing this behavior? The back button works fine every time.
Sent from my HTC One using xda app-developers app
Got a screen protector on it?
The sensitivity is a bit low for it to register perfectly. Happens on mine.
Sent from my HTC One using xda premium
I sure do! I guess I will try peeling it back and see if it helps.
Sent from my HTC One using xda app-developers app
I have no screen protector and my home button doesn't register often either. Also when trying to touch places in the standard browser it doesn't register immediately. Starting to think there's a defect in screen or software.
Sent from my HTC One using Tapatalk 2
I'm having the sane issues it does it with the back button as well. Did it before I put the screen protector on it. It doesn't help that they sit so close to the screen. When I start tapping frantically trying to make it work I end up pressing whatever is right above it on the screen. Thinking about returning it to try another but if it's a common problem I don't want to waste my time. It's not too bad usually at least one of the two buttons will register if the other one won't
Sent from my HTC One using xda premium
Diesel321 said:
I'm having the sane issues it does it with the back button as well. Did it before I put the screen protector on it. It doesn't help that they sit so close to the screen. When I start tapping frantically trying to make it work I end up pressing whatever is right above it on the screen. Thinking about returning it to try another but if it's a common problem I don't want to waste my time. It's not too bad usually at least one of the two buttons will register if the other one won't
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Yeah it's my back button as well, I thought about replacing. It seems that quite a few people are having the issue. I don't know should I try and replace or if it's a software issue.
Sent from my HTC One using Tapatalk 2
I know I just put the screen protector on along with a carbon fiber skin. The idea of having to go and deal with the people at AT&T alone makes me want to just deal with it. Also afraid I'll just get another one
Sent from my HTC One using xda premium
Diesel321 said:
I know I just put the screen protector on along with a carbon fiber skin. The idea of having to go and deal with the people at AT&T alone makes me want to just deal with it. Also afraid I'll just get another one
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I agree, if the issue is only on our variant then it could be software or hardware. I have no idea what to do.
Sent from my HTC One using Tapatalk 2
godfirst said:
I agree, if the issue is only on our variant then it could be software or hardware. I have no idea what to do.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Me neither. I suppose deal with it and wait to see how common it is and if any dev can fix it. I'm waiting to unlock and root anyway
Sent from my HTC One using xda premium
I had the same issue on my device. It took three swaps to figure out it wasn't the phone but, the Zagg HD screen protector I had on it. Once I took it off, everything started behaving as intended,
I noticed last night that my Zagg screen protector still had some water bubbles (very tiny ones) near the home button. So today after another night the bubbles are gone and the home button works well enough I can assign a double tap short cut.
Never had any issues with the back button, just for reference.
Sent from my HTC One using xda app-developers app
Noticed the issue as well. Saw it mentioned in a recent review of the phone. You have to be really precise because the buttons are so small.
Sent from my HTC One using xda premium
dxwilliams40 said:
Noticed the issue as well. Saw it mentioned in a recent review of the phone. You have to be really precise because the buttons are so small.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Precise isn't the word lol. I hope a software update will fix it completely
Sent from my HTC One using Tapatalk 2
abisai said:
I had the same issue on my device. It took three swaps to figure out it wasn't the phone but, the Zagg HD screen protector I had on it. Once I took it off, everything started behaving as intended,
Click to expand...
Click to collapse
I'm almost 100% sure it has to do with the screen protector.
I was using an Otterbox Defender case which has the screen protector with the soft keys uncovered. I was using the phone without a hitch. But this morning I decided to use a different screen protector other than the one provided by Otterbox and that screen protector covers the soft keys.
Now I'm having issues with the sensitivity of the soft keys.
Somehow covering the soft keys with the screen protector affects the sensitivity level of the soft keys. I'm thinking of uncovering the soft keys just to finally confirmed that, that is the problem.
Sent from my HTC One using xda app-developers app
Same problem on Sprint variant. I went to the store and the display model also had same problem. Neither had a screen protector.
This is either a widespread hardware defect or a widespread software problem.
Some have said the latest update to the Taiwan variant fixed it.
RE: http://forum.xda-developers.com/showthread.php?t=2245637
I have had the issue as well and I believe it's software, rather than hardware. If my back button freezes and I turn the screen off and then back on, it works fine. It only seems to do it when I "overload" the back button in an app that needs it a lot, like this one.
Sent from my HTC One using Tapatalk 2