Hi
Just received my first HTC handset (Hero on T-Mobile) on Friday and really liking it.
However, while I have set up my Hotmail ok, I cant set up my Sky email on it
I have enabled POP on my account and I enter my email, username and password and configure the POP settings with Sky's pop address (pop.tools.sky.com), SSL and set port 995. When I click next and it tries to verify the info it comes back with "authentication failed, please verify Username/password".
I know the password is correct! I have tried the username with and without the @sky.com bit but still get the same error.
Having done a quick search, I have found similar problems and have tried a factory restore and an email app (k-9) but still no joy.
If is probably something obvious but I have no clue what to do! Any Help??
I have a 200MB Mobistar Mail&Surf contract (Belgium).
I use the following settings:
incoming mail server: in.telenet.be
outgoing mail server: smtp.mobistar.be
It works fine for gprs but when I am at home using my wifi and want to sent an email, I have to use the SMTP-server uit.telenet.be from my internet provider (telenet).
Does anyone know how to set up a second outgoing mail server ?
I know with the iPhone it's possible to add a second outgoing mail server..
You have to select the email account. Scroll down and select "SMTP". Then you see "Other SMTP Server". Select "Add Server". Then for the second Outgoing Mail Server you have to enter the Host Name.
If it's possible with iPhone... it must also be possible with my HD2
Or am I wrong
Any ideas?
I don't think that you can.
Unfortunately Windows Mobile seems to lack some pretty fundamental features when it comes to email including multiple SMTP servers and IMAP Idle.
One solution is to always use your GPRS/3G connection to send and receive email. Try changing the Network Connection from "The Internet" to the name of your Mobistar connection.
Look under the Advanced Server Settings where you set the outgoing mail server for that account.
EDIT:
I should also add that if you can use your home ISP's outgoing mail server from anywhere you could leave the Internet connection as it is and set-up your phone to authenticate when sending mail and then just leave the outgoing mail settings set up for your home ISP all the time.
Bart101 said:
If it's possible with iPhone... it must also be possible with my HD2
Or am I wrong
Click to expand...
Click to collapse
Yes, you're wrong. That's like saying that a badger should be able to do anything a mole can do. Hey - they're similar!
Same problem here
I have exactly this issue (but no badgers trying to be moles).
Vodafone only allow their smtp and my broadband provider only allows their smtp.
I am trying to see if my broadband company can set-up an exception to allow VF smtp through. Know some can do this.
Any othere ideas appreciated
DuoM said:
Unfortunately Windows Mobile seems to lack some pretty fundamental features when it comes to email including multiple SMTP servers and IMAP Idle.
Click to expand...
Click to collapse
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Can you change the outgoing port to 587? If so you may find your ISP hasn't blocked this port and your hosting has opened it too.
You may also use another outgoing server with authentication turned on,. you just need the username or password. Saying that some ISPs have a relay server like O2 for third party email accounts and it looks like this "relay.o2broadband.co.uk" and that doesnt require authentication.
Bart101 said:
I have a 200MB Mobistar Mail&Surf contract (Belgium).
I use the following settings:
incoming mail server: in.telenet.be
outgoing mail server: smtp.mobistar.be
It works fine for gprs but when I am at home using my wifi and want to sent an email, I have to use the SMTP-server uit.telenet.be from my internet provider (telenet).
Does anyone know how to set up a second outgoing mail server ?
Click to expand...
Click to collapse
having had the same problem the solution i found was to simply create an additional (NEW) account whch i named [email protected] in which i specified the smtp server i use at home.
if you connect via gprs you can send via one account. if you connect via wlan you can send mail usind the other account.
Spike15 said:
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Click to expand...
Click to collapse
Perhaps it hasn't occurred to you that we tend to use mobile phones in a different way from which we use desktop computers or even laptop computers.
For many, many smartphone owners, mobiles are with them all the time and often switch from 3G networks to Wi-Fi networks at home or at work.
Oh and if you use Outlook you will find that when you are going to send your email you can choose which account to send from giving you the option of setting up an account with a different SMTP server for sending if you want.
You could always buy a domain name with email hosting for not very much per year, they allow access to smtp servers from any network, and you get the benefit of lots of email addresses and such, decent anti virus and spam settings, etc, pretty cheap nowadays.
''2 outgoing mail servers" - im fairly sure only the iphone (and maybe specialist mail software) can do this, certainly nothing ive seen can have multiple smtp servers set.
samsamuel said:
You could always buy a domain name with email hosting for not very much per year, they allow access to smtp servers from any network, and you get the benefit of lots of email addresses and such, decent anti virus and spam settings, etc, pretty cheap nowadays.
Click to expand...
Click to collapse
I don't think the problem with this is so much the SMTP servers themselves not allowing access -- although, assuming the SMTP servers are properly-configured, that could be a problem as well -- but rather ISPs blocking port 25 outbound off of their network...kind of a mis-guided measure on their part, but most ISPs are doing it nowadays...so...
If you're going to buy mail hosting, you should really be buying hosted Exchange for your domain name. I've seen Exchange hosting solutions for as little as $12/mo. Then you can access your e-mail with Exchange Server ActiveSync, giving you push e-mail on your phone (rather than the crap polling paradigm that POP3 uses), in addition to allowing MAPI access on the desktop, and allowing you to use the beautiful OWA for checking your e-mail at random computers.
Hi!
In theory, I guess someone could use Mortscript to create an application that would reconfigure the SMTP servers and switch them whenever the application is called.
SUCCESS - Problem resolved!
I have investigated further and have a SOLUTION!!
My very helpful broadband supplier said that they do not block ports for other parties smtp, yet I thought mine was being blocked by them.
Incorrect - it was the mailbox supplier not accepting my request.
My web hosting company provides us with 2 levels of mailbox - standard and advanced. With advanced they offer "Roaming SMTP" which enables you to send mail using no matter what provider of interner access. They say that many providers limit you to the ISP's outgoing mail server to send email.
By using an advanced mailbox (with Roaming SMTP) and importantly using OUTGOING AUTHENTICATION, my mail goes over Wi-Fi and VF 3G!!!
SUCCESS!
I think the important thing is to try authentication with your standard mailbox supplier details. I was advised that if this does not work, the ISP/VF may be able to supply smtp user name and password for authentication through their network.
Hope that helps.
Second outgoing smtp server in Win Mb 6.5.2
I have been an O2 XDA customer in UK for 10 years but I'm a complete beginner on this xda-developers site. I can say that both MW v6.0 & v6.11allowed more than one e-mail account for a single e-mail address, just as in Outlook. But I never got the i-phone I had to do this and I sent it back. In WM 6.5 on HTC HD2 when setting up an e-mail account you can only use an incoming e-address once. This is a major defect when using Wi-Fi because ISPs are trying to stop spam by barring relay. So I do need multiple accounts set up from which to select. I am a bit daunted by the list of 60+ known ROM versions of Win Mb 6.5 listed here and don't know which solves which problems
So if anyone can tell me what to do or direct me to a ROM version here that overcomes this problem I will be very pleased. JHH
HTC HD2 e-mail setup.
Spike15 said:
As far as I know even Microsoft Outlook doesn't support multiple outgoing SMTP servers.
Would you be so bold as to say that Microsoft Outlook "lack some pretty fundamental features when it comes to email [sic]"?
Click to expand...
Click to collapse
No I am sure that Outlook does allow more than one e-mail account for the same e-mail address. I have two for my O2 mail account. One has O2 servers set for both incoming and out going mail. The other has O2 in and smtp.orangehome.co.uk for sending over Wi-Fi where I have no O2 phone signal at Home. the problem is that this is possible on the earlier WM 6.0 & 6.11 phones not not in the implementation of WM 6.5.2 on the HD 2. any other ideas?
jamesholt12 said:
In WM 6.5 on HTC HD2 when setting up an e-mail account you can only use an incoming e-address once.
Click to expand...
Click to collapse
incorrect, you can set up multiple accounts using the same incoming email address, , you just have to NOT put the correct address at the start of the process, else the wizard jumps in and says it already exists.
In the same way that if you put a hotmail address it leaps in and takes over configuring the account.
Set the initial address to something wrong, [email protected] for instance, , configure all the rest of the settings, save it, then go back and edit the incoming address after.
I have two accounts that share incoming details but have different outgoing details.(One for wifi one for mobile)
Second outgoing smtp server in Win Mb 6.5.2
That is a most helpful solution to my problem. Thank you that kind person.
I do not think anyone in O2 or HTC knows this answer. I was in despair. Since a historical spat with O2 Orange Home blocks the URL of any message coming onto their severs from O2. They report at the time that 'Relay not allowed use SMTP AUTH' but that is not the reason why the outgoing e-mail on an O2 address fails. Needless to say O2 servers do not block Orange Home traffic.
James
Hi All,
I'm looking for the iphone password lock style for my Galaxy S II. Basically, in the iphone you basically input 4 digits then it unlocks without the need of pressing OK while in the Galaxy S II, you have to put the 4 digits then you have to press OK. Is there something similar can be made for the Galaxy. Note that I have to make the password lock due to my corporate email requirements.
Thanks in advance,
Would it be possible to use the swipe/pattern lock with your corporate requirements? Because it unlocks without confirmation as soon as you input the correct pattern.
brahmy said:
Would it be possible to use the swipe/pattern lock with your corporate requirements? Because it unlocks without confirmation as soon as you input the correct pattern.
Click to expand...
Click to collapse
No. I tried to use the pattern and the email wouldn't download until I made the password unlock. Not even the pattern worked. After I set the password, the option for the (Non Option) and the (Pattern) were locked and the status was showing (Disabled by remote phone administrator).
Any ideas?
anyone could have an idea to help?
Yes, ask your corporate IT-guy. If they somehow block you from accessing mail based on lockscreen settings, they should be able to tell you what to do
meranto said:
Yes, ask your corporate IT-guy. If they somehow block you from accessing mail based on lockscreen settings, they should be able to tell you what to do
Click to expand...
Click to collapse
No it is not possible. For all corporate the password is a must for data security.
There is actually an app but unfortunately works only on HTC specific model called
lockpick but didn't work on my Galaxy S II.
I tried Moxier Mail and i have to input the password only when I get a new mail.
Use Touchdown. You still have to hit 4 digits and Ok but you only have to do it to enter the app not the phone.
I have an issue where when I add a corporate exchange account, it keeps asking me to set my pin again and again. If I lock the phone or it times out when I unlock, it gives me the security setting notification for the exchange account and wants me to set up my pw. The second issue is I have to put in a pw that's different from any of the previous.
Anyone else had this issue?
My email app say that it "Couldn't connect to server" when I try to access my gmail. How can I fix that? Thanks for your answer.
[email protected] said:
My email app say that it "Couldn't connect to server" when I try to access my gmail. How can I fix that? Thanks for your answer.
Click to expand...
Click to collapse
You have to connect the phone to internet..
mikeazores said:
You have to connect the phone to internet..
Click to expand...
Click to collapse
My phone is connected to the internet.
[email protected] said:
My phone is connected to the internet.
Click to expand...
Click to collapse
I'm assuming you have internet connection using other applications except Gmail. If this is the case, it could be some sort of permission problem on the gmail app. If you do not know how to set/review permissions in Huawei, you should google it. I (still) do not have the phone to guide you...
mikeazores said:
I'm assuming you have internet connection using other applications except Gmail. If this is the case, it could be some sort of permission problem on the gmail app. If you do not know how to set/review permissions in Huawei, you should google it. I (still) do not have the phone to guide you...
Click to expand...
Click to collapse
My gmail app works fine. Only the email stock app does not work when I try to connect it to the gmail.
Have you enabled pop/imap access on your gmail account? Official gmail app users their own protocol. Other email clients uses pop/imap standard protocols, but you need to have them activated to work. You can set in desktop gmail settings via browser.
I did and my email on the mate 9 works fine. However I found out that one of the wireless network setting for my mate 10 was set to "sim" when I change it to "peap" then my email app works fine. Thanks for your reply.
[email protected] said:
I did and my email on the mate 9 works fine. However I found out that one of the wireless network setting for my mate 10 was set to "sim" when I change it to "peap" then my email app works fine. Thanks for your reply.
Click to expand...
Click to collapse
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
shadow78 said:
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
Click to expand...
Click to collapse
That setting only appears in the wireless settings when I try to connect to a secure network that requires me to provide an identity and a password. To tell you the truth I have a hard time to find that setting myself. In my case I notice that when I try to connect (using wifi) to the secure network of csula and calpoly pomona that require me to provide an identity and password, my mate 10 just skip the steps that I need to provide an identity and a password and try to connect to the network. Obviously it could not. Only in these cases then I see the settings that I can change from "sim" to "peap". Then my email app works. I am sorry that I cannot explain clearer. May be some expert can show you to get to it better.
shadow78 said:
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
Click to expand...
Click to collapse
I attach the screen shot where you can change the EAP method:
[email protected] said:
I attach the screen shot where you can change the EAP method:
Click to expand...
Click to collapse
Thanks for providing the screenshot. Looks like I had a different issue but luckily I managed to solve it however it took me a few hours to read 100s of unrelated forums..
As I mentioned above I am using 2 step verification for google but not yahoo. Looks like both service provider have an option within the settings where "a less secure application access" can be allowed.
This managed to fix my yahoo account but I still had to generate an app access password on my google account as it had 2 step verification. Anyway, its all done thx for your help
[email protected] said:
My phone is connected to the internet.
Click to expand...
Click to collapse
I had the same error message and found that I had to change the settings for IMAP and SMTP for the email I was using for example the phone auto filled it as Hotmail server settings when really it's actually outlook settings. because Hotmail changed to outlook.
hi.I have problem with hicare.cant connect to server.