So I bought a new Photon 4g 1 month ago, havent rooted it, no unlocked bootloader yet.
Some days ago I was just calling someone and I didnt hear the beeps you get, when you wait for someone to pick up the phone... It was silent for some time and I checked the screen - No mute, Speaker on, And call duration is 00:13 and counting... I thought it could be fixed with a reboot, but It didnt work.
So today I found out that the Microphone is not working too... I was recieving call from my dad, and I already knew I have the problem. I just picked up the phone and said, that my phone is broken and I cant hear him. He just kept calling and calling me and when I met him, he said that he didnt hear a thing.
So is it just me, or do you think its weird too, that both - ''Ear speaker'' and microphone breaks at the same time. Or are they connected?
I downloaded some Volume control apps and nothing was muted. Everything was loud. Call volume on max. Can this be fixed by something or I need to get the phone to a repair shop?
Regards,
QPandRo
QPandRo said:
So I bought a new Photon 4g 1 month ago, havent rooted it, no unlocked bootloader yet.
Some days ago I was just calling someone and I didnt hear the beeps you get, when you wait for someone to pick up the phone... It was silent for some time and I checked the screen - No mute, Speaker on, And call duration is 00:13 and counting... I thought it could be fixed with a reboot, but It didnt work.
So today I found out that the Microphone is not working too... I was recieving call from my dad, and I already knew I have the problem. I just picked up the phone and said, that my phone is broken and I cant hear him. He just kept calling and calling me and when I met him, he said that he didnt hear a thing.
So is it just me, or do you think its weird too, that both - ''Ear speaker'' and microphone breaks at the same time. Or are they connected?
I downloaded some Volume control apps and nothing was muted. Everything was loud. Call volume on max. Can this be fixed by something or I need to get the phone to a repair shop?
Regards,
QPandRo
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Yep totally sounds hardware related. Wouldn't hurt to do a factory reset to make sure.
Related
I use the speaker phone over half of the time when I either receive or send calls because the incoming volume is so ridiculously low I barely hear the other person.
I bought this phone on day 1 through Costco and this (well gps too) has been my only problem.
Has ANYONE had a similar issue and do you know a did for it?
Sent from my SGH-T959 using XDA App
For in-call volume go to settings>>call settings>>HAC mode, and enable it ... This should help ....
Since the OP never responded I wasn't sure if this was a fix or not.
My neighbor just got this phone and was having the same issue and enabling this feature DID fix it.
I hate to revive a year old thread but wanted to say thanks.
Thanks Dan0zone for answering this post a year ago and Thank you n7slc for bringing this post back up with a responce!!.....i have been living on my loud speaker for almost a year now,just thinking the ear speaker was blown...i never saw this post till now....and yes it worked for me as well
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
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My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
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Same problem here?
Does any1 have any fix..Help needed!!!
The phone was bought new in May and unlocked in June because it's in another country. It came with Android preinstalled from T-Mobile.
The Wi Fi doesn't work, but that's a hardware problem and HTC won't fix it under warranty because the phone was unlocked. NOt a big deal, and not the problem I'm writing about.
Last night the battery died. Today, after charging the battery, the speaker and microphone don't work.
Anyone I call cannot hear me. There is no sound at all on the other phone. No static, Nothing! It's like putting your turned off phone to your ear.
And it is the same when they talk. I can't hear anything.
I took the battery out several times and that didn't help
Did a hard reset and that didn't help either. The phone was working fine until the battery died
does anyone know how to fix this problem?
Same problem
I have the same problem. I'm looking for a solution, otherwise I'll need to send it back. Did you ever find a fix? #frustrating
Phasar said:
The phone was bought new in May and unlocked in June because it's in another country. It came with Android preinstalled from T-Mobile.
The Wi Fi doesn't work, but that's a hardware problem and HTC won't fix it under warranty because the phone was unlocked. NOt a big deal, and not the problem I'm writing about.
Last night the battery died. Today, after charging the battery, the speaker and microphone don't work.
Anyone I call cannot hear me. There is no sound at all on the other phone. No static, Nothing! It's like putting your turned off phone to your ear.
And it is the same when they talk. I can't hear anything.
I took the battery out several times and that didn't help
Did a hard reset and that didn't help either. The phone was working fine until the battery died
does anyone know how to fix this problem?
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HTC Amaze phone only works on speaker
trbryant said:
I have the same problem. I'm looking for a solution, otherwise I'll need to send it back. Did you ever find a fix? #frustrating
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My HTC Amaze is almost doing the exact opposite. When I make or receive calls, I cannot hear people. They can hear me, but unless I put it on speakerphone, I am SOL. It works with bluetooth in my car just fine but it is a little aggravating to have to keep a call on speaker. Anyone else have this problem? I have done a hard reset, I called TMobile...they said they were unable to help. I have the insurance, but only for lost or damaged. As it was explained to me...TMobile cannot help me in regard to phone but...if I drop it in the toilet or run over it...the php insurance will cover it (with the 150 deductible) When I signed up for the insurance it was explained to me that it was like an extended warranty. However when I called tech support, I was informed that it was not... Help please
Hi,
I was using my old Galaxy s3 to call & txt fiance using viber in states, now that I have sold it to mazuma mobile I have used viber to call her for the first time on my z2 & I could barely hear her at all on the top speaker & had to put phone on speaker phone just to hear her , normal call quality is pretty good on mobile calls, volume was up full. She could barely hear me as well, I turned off noise cancellation in call settings & she could hear me a bit better but said it was still quiet.
Just wondered if anyone else has experienced this?
Cheers.
Have you tried moving the phone around on your ear? Sounds silly, but because of the placement of the speakers, its not as natural as other phones i've used imo (or maybe its how tall the phone is). I found the same issue at first, then i moved the phone around on my ear until the speaker and my ear lined up right and the sound was normal.
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
BanziBaby said:
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
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Ah okay. I did a quick google search and it looks like its hit or miss for some devices, so it might be on their end. This thread has a Viber rep responding in it to the same problem, or at least a couple months ago he was(no real solution, other than reporting it).
http://forum.xda-developers.com/showthread.php?t=2307492
Also there's an app suggestion in there that a member says helped, and another one would be master volume (i think thats the name). I don't really use Viber, so i'm not much help other than that.
Cheers again for the reply mate, have checked that thread out & also posted in it hoping they will still be checking it, checked the apps mentioned in play store & most haven't been updated since 2011, I do think the issue is like you say more on Viber's end as the volume was fine on my now sold Galaxy S3.
Might have to check out Line or similar apps & get her to do the same as Viber is almost unusable due to this, connection quality was excellent all through the call so I think Viber just need to update or optimise it for the Z2.
Same problem man, here is a fix that worked for me, note 3 international version:
http://forum.xda-developers.com/showpost.php?p=54518814&postcount=31
well i know there are post on the quality of the calls on this phone ( mainly the other party struggling to hear what you say) . i have finally blown my top ! since i first got this phone back in May, this has been an on and off problem. today i made 4 calls this morning 3 of which saying they were struggling or couldn't hear me ! i was so fed up i rang Sony and did a "repair" with PC companion .. made no difference what so ever ! then it was fantastic, i was on the phone to phones 4U, who i bought the phone from, and the lady said "sorry i cant hear you sir" so the phone is going back. to be repaired . im not holding out a lot of hope that this will fix the problem due to the amount of threads where a fair few people are having this problem. seems to be a sub quality microphone on this device
I just had probably my first conversation of any length and not on BT with my gf. She said she couldnt hear me the whole time. I turned off that setting in sound or call menu and that didnt help much. Im disappointed.
Try turning off microphone noise suppression in Call Settings. It helps in a few situations.
I have had the exact opposite problem. I couldn't hear the other party (not on speakerphone) but they could hear me crisp and clear.
I tried that during my call with the gf, she did say it got better but only marginally. Out of my last few Android phones she said this one sounded horrible, specially compared to the M8 I was about to sell. This is probably a deal breaker for me. How do you make a high end phone that has terrible call quality?
I've got the exact same problem with my Z2. The other party cannot hear me when I hold the phone to my ear -- if I turn the call on speaker, everything works fine!
Also, the other party hears a very strong echo of their own voice, but only when the call is not on speaker.
It is absolutely beyond me, how something this simple has gone through the quality checks at Sony. Seriously, a 600€ phone that you can't use to make normal phone calls. Are you serious?
And yes, I also tried turning off noise cancellation in the call settings, did not help really much...
The fact that it DOES work when using the speaker tells me that it is "just" some software bug that should be fixable (and not a defect microphone).
No issues here with call quality, only issues i have is the charger door keeps mysteriously opening in my pocket and that damn screen reacting to metal, same issue, pull it out my pocket and its opened something or removed a shortcut grrrrr
in_finity said:
I've got the exact same problem with my Z2. The other party cannot hear me when I hold the phone to my ear -- if I turn the call on speaker, everything works fine!
Also, the other party hears a very strong echo of their own voice, but only when the call is not on speaker.
It is absolutely beyond me, how something this simple has gone through the quality checks at Sony. Seriously, a 600€ phone that you can't use to make normal phone calls. Are you serious?
And yes, I also tried turning off noise cancellation in the call settings, did not help really much...
The fact that it DOES work when using the speaker tells me that it is "just" some software bug that should be fixable (and not a defect microphone).
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Same problem with my Z2 - the other side hears their own word like echo.
svetliol said:
Same problem with my Z2 - the other side hears their own word like echo.
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yeah my girlfriend tells me she gets feedback too ! so it DOES seem that this is a regular problem with this phone and its just not my handset ! well the phone is going back .. if its a software issue, then unless Sony update the software it the problem will still be there even if they replace the microphone. i just think that its terrible that expensive so called "flagship" devices can have such basic problems. after all .. its a telephone and your supposed to be able to communicate on a phone !
As I wrote on the other topic I tested with Viber and Skype calls and there is no echo so my opinion is this is a software problem. Unfortunately I have no guarantee and I have to wait for some dev's to solve this problem.
svetliol said:
As I wrote on the other topic I tested with Viber and Skype calls and there is no echo so my opinion is this is a software problem. Unfortunately I have no guarantee and I have to wait for some dev's to solve this problem.
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well if it helps , i did post a thread in the developers section asking if any one of them could come up with a "fix" for the microphone issues.. guess it depends on how many of them suffer with this problem .. or have the time to devote to a fix . not knowing if its a software or hardware issue don't help ! all i know is i use this phone to speak to my clients , and when day after day im being told they cant hear me properly or they get feedback and a few have just given up and hung up. i cant carry on using this phone as it is !