Play store download - Galaxy S III Q&A, (US Carriers)

I am having an issue with Play Store downloads. They work fine using the Play store app on the phone. If I try to download from the website on my computer, it shows it installed but it never makes it to the phone. I have rebooted the phone, verified it is listed as my device on the website and anything else you are supposed to do. Any suggestions?

bfleischman said:
I am having an issue with Play Store downloads. They work fine using the Play store app on the phone. If I try to download from the website on my computer, it shows it installed but it never makes it to the phone. I have rebooted the phone, verified it is listed as my device on the website and anything else you are supposed to do. Any suggestions?
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Click to collapse
Is there play store account the same one synced to your phone? If it is, try re syncing your Google account after you do a pc download... And wait a couple minutes for the Internet machine to work.....
Sent from my SPH-L710 using xda premium

Related

Peggle FREE on Amazon App Store!

Peggle is FINALLY available as a Wifi only download from the Amazon App Store as the FREE app of the day. After today (6/21), it's $2.99.
I tested it on my NC running Phiremod 6.3, and it works fine. It's a bit fuzzy (like Plants vs. Zombies), but it's better than nothing... and it's FREE!
I've heard of this game but never played it. I didn't get into apps until I got the NC. I'm still playing Plants Vs. Zombies by the way.
im on cm7 on my nook and it wont let me download it. says its incompatable with my device.. howd you get it?
Same, I can't download it either.
EDIT: Fixed. Purchase the app through the web store, and then open the Amazon App Store app, go to the My Apps section and install from there.
Yeah very weird considering how low end the game is.
Sent from my NookColor using XDA Premium App
Roundabouts said:
Same, I can't download it either.
EDIT: Fixed. Purchase the app through the web store, and then open the Amazon App Store app, go to the My Apps section and install from there.
Click to expand...
Click to collapse
What are you running?
I'm on CM7, and it when I try to install from the app store app it says "incompatible with device"
EDIT: Nevermind! It installed after trying 3 times....
luciferii said:
im on cm7 on my nook and it wont let me download it. says its incompatable with my device.. howd you get it?
Click to expand...
Click to collapse
I used my Windows browser to complete the "purchase" even though it's free. It prompts you to let you know it's incompatible but you can choose to continue.
Once in my Amazon AppStore account, I can download it without trouble.
I had it installed on my phone and then got it on my nook via the Amazon App Store. Later on I made the mistake of trying to move it to SD card, it failed and I ended up uninstalling it. I am unable to re-download it now from "My Apps" while in the Amazon App Store account.
Any suggestions?

Play Store not downloading apps via computer

When I visit Google Play from my computer and try to install an app, it doesn't work.
I've tried force-stopping Google Play on my phone and restarting it, but that hasn't done anything.
I have flashed a couple of ROMs over the last few days, so I'm thinking that might have something to do with it, although that never affected my old phone at all.
Am I missing something really obvious? Can someone suggest a fix?
Is the phone's data connection working without issue?
If you're running on 3G and your phone went to fast dormancy it could take several seconds before it even registers the Download attempt/
It's connected to wifi, sleep policy is "Never"...
Fixed it. I deleted my Google account from the phone, and then added it again. Went to Google Play on the phone and downloaded an app. Then went to Google Play on computer, and selected another app - this time it installed to my phone instantly.
Don't know why this worked, but it did
This didn't work.
setspeed said:
Fixed it. I deleted my Google account from the phone, and then added it again. Went to Google Play on the phone and downloaded an app. Then went to Google Play on computer, and selected another app - this time it installed to my phone instantly.
Don't know why this worked, but it did
Click to expand...
Click to collapse
Hey this didn't work for me. Any other suggestions? Running CM9 on SGH-T999. Thanks!

Problem with Google Play Store Purchases

I tried to order Ski Safari using play store on my SIII but I got an error that it can not download the game and I have to check status in google wallet. I checked in google wallet and it was saying that my order was cancelled and I would get the refund in 24 hours. I tried to buy this game through play store website and I got error that they can not process do to technical reasons. The error is attached here.
Is anybody else experiencing this? This was my first purchase after updating my SIII to new stock rom. All previous purchases were fine.
I tried a couple of different apps but same issue.
Are you sure it's compatible with ICS as there are lots of them that aren't.
-------------------------------------
Xda signature.
To unroot and return to stock for warranty., watch this.
http://www.youtube.com/watch?v=_8Tga_yKywc&feature=youtube_gdata_player
Motogp1 said:
Are you sure it's compatible with ICS as there are lots of them that aren't.
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Click to collapse
Yes, it is and I have tried others as well which are compatible and I am sure about it. I even bought a magazine and it still shows this.
have you some how changed your phone dpi ??
else go to settings > app > all
play store
clear data
and reboot and then try
vegeta1 said:
have you some how changed your phone dpi ??
else go to settings > app > all
play store
clear data
and reboot and then try
Click to expand...
Click to collapse
Thanks. I have tried that but it seems that the problem is in processing the payment. This is kind of strange. I have tried to contact google wallet many times but they are not replying back.
google play store
i had the same sort problem a couple of hours ago tried to download widgetlocker (paid app) on my pc with my sgs3 connected (as i always do) checked my phone a while later and no app reconnected phone to try again play store said app was'nt installed tried again and got an error message download cancelled please try again later have tried three times now and still no app but have 3 gmail messages confirming payment 3 times for the same app have sent of an error massage requesting a refund not sure how long i'll have to wait for a reply but i'll let you know the outcome

Can't Sign into Google account, and 'no connection' in play store!

I don't know what to do. At first my play store said no connection, so I signed out of my google account. After that, when I press the play store button it asks me to sign in, but when I do, it says "can't establish a reliable connection to the server."
My internet is fine, how do I fix this? I am lost.
Rooted? If so, have you tried to clean cache and reboot? That helped me once. If your not rooted try clearing app data thru settings. Then reboot.
Sent from my SCH-I605 using xda app-developers app
I am rooted. Unfortunately I already tried to clear my cache on all my Google apps to no avail.
This is what it looks like
ht *tp://i*mgur.co *m/Zfc0rHs.p *ng
Remove the stars to see
johnabc123 said:
This is what it looks like
ht *tp://i*mgur.co *m/Zfc0rHs.p *ng
Remove the stars to see
Click to expand...
Click to collapse
Why the F are you 'encrypting' your link?
It said I need more than ten posts to post a link. Sorry
johnabc123 said:
It said I need more than ten posts to post a link. Sorry
Click to expand...
Click to collapse
lol.. no problem. I was like, WTF? haha.
Have you had this problem with a specific ROM?
I'm running the stock touch wiz, if that's what you mean
Have you tried to change your network mode, then change it back. Also, turning airplane mode off/on?
I just tried turning airplane mode on them off again. And I tried connecting on both my home wifi and on 4g. No luck though.
I was looking around online and one site said that it could have to do with the time on my phone. When I look though the time is correct
johnabc123 said:
I just tried turning airplane mode on them off again. And I tried connecting on both my home wifi and on 4g. No luck though.
I was looking around online and one site said that it could have to do with the time on my phone. When I look though the time is correct
Click to expand...
Click to collapse
Have you tried to uninstall the Google apps and re install?
Sent from my SCH-I605 using xda app-developers app
I downloaded the Google play app again last night, but that didn't work. Should I do the same with all the Google apps, but un install them before downloading them again?
And I think Google play music still works for some reason. YouTube, Gmail and Google play are the ones that I'm having an issue with.
Edit:my play music still has all of my accounts stations
You might try removing your google account and re-adding it.
I am signed out of my account. When I go into settings and look at accounts, I am not signed into a Google account, and if I try to sign in I get the same screen I posted on the last page. I don't get how my play music is still signed in
Don't sign out, remove the account totally from settings.
I think it is completely removed. It prompts me to either add an existing account or a new one.
I made a video to show my problem. In the first part, I show clearing app data in the settings. Then I show what happens when I try to sign into google play or gmail. After that shows that youtube and chrome are signed in, and the same goes for google play music.
Afterwards I show how there is no google account signed in in the settings.
http://www.youtube.com/watch?v=_0sRHlwIDQY&feature=youtu.be
O well.. you got me. The only thing I would try next would be a factory reset.
How do I use titanium backup to restore my apps if I lose my root when I do a factory reset
I don't think you will loose root just by doing a factory reset. But, to make sure you can install a root keeper app like https://play.google.com/store/apps/...m9yZy5wcm9qZWN0dm9vZG9vLm90YXJvb3RrZWVwZXIiXQ.. to make sure.

Missing apps from my apps list in play store.

I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
davekeeling5 said:
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
This has happened to me as well. I think I started after Google Play was updated to version 4.3.11.
I have like 120 apps installed. The "Installed" tab under "My apps" now says I've got 9: Barcode Scanner, GTasks Key, K-9 Mail, Official XBMC Remote, Pure Calendar, Pure Grid Calendar, Soundhound, Superuser and USSD/MMI Fix. If I flip to the "All" tab, all my apps are still there. From there I can view information about the apps, but those that are not among those 9 will say that they're not compatible with my device.
My device is a rooted HTC Desire Z (called G2/Vision in North America), with some "EliteMod" 4.0.4 ROM - which have been working perfectly for well over a year. I was thinking it was some kind of Apple-style scam by Google to force users of old, rooted devices to upgrade.. xD
When trying (and failing) to figure out how to tell a living person at Google that 90 % of my installed apps and probably 99 % of the apps in Play Store are missing, I discovered the following added comment here:
"We’ve heard of some users suddenly missing apps under the My Apps section of the Google Play Store app. This is a known issue that we are currently investigating, and updates can be found on our Known Issues page."
I found no updates on it on the "Known issues" page, though.
I have the same problem
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
rahulananda said:
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
Click to expand...
Click to collapse
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
trollsperm said:
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
Click to expand...
Click to collapse
Thanks trollsperm. I will try that today. BTW, I have observed one more thing. The playstore works just fine after a new flash on Wi-Fi, but it goes back to the no working state as soon as I switch from Wi-Fi to Mobile Network. Have you encountered that?
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
rahulananda said:
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Then I'm afraid your issue is different than mine. For me, the result have always been the same, whether or not I'm on Wifi or mobile. I can now browse Play Store both on Wifi and mobile, and rebooting changes nothing.
When I experienced the issue of "empty" Play Store, the Wifi-connection icon in the upper right corner were always gray (instead of blue) - something that's usually only happening if I'm connected to a wireless network, but the router isn't connected to the actual internet.
My conclusion is inconclusive, I'm just happy that it's back to normal..
Hi guys,
I'm facing the exact same problem as rahulananda.
In my case, the play store running on my Galaxy S4 and also on my notebook, is empty - searchs returns nothing and whey I access directly an app page, it says the app is not available in my country (Brazil).
For me, play store works fine over when mobile data (4G) is enabled, it doesn't work at all on wifi.
I also have a Galaxy S3 which is working perfectly on wifi and also mobile data.
It doesn't seem to be related to play store version, as in all my devices it is currently on version 4.3.11 - besides it is also not working on my laptop.
But, indeed, this is an issue to determine the location - for some reason, over my wifi, and rahulananda's mobile data, Play Store is unable to determine the country.
I found this on Google's Known issues: support.google.com/googleplay/known-issues/1319135?hl=en reffer to issue 8324410.
Hope they fix this soon, this is driving me crazy!!!
Let me know if you find a solution!
Its a simple fix as long as you have root.If you do look at this:
1. Navigate to the Build.prop
2. Find these 2 lines:
Code:
ro.build.description=
ro.build.fingerprint=
3. Delete everything in front of the "=" sign
4. Download a custom rom for another device that has great compatibility with apps(htc one, sgs4)
5. Copy those lines from its build.prop to yours
6. Reboot and Enjoy your market:good:
Well, my problem has been solved after applying the latest CM10 nightly update.
Sent from my Desire HD using xda app-developers app

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