I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
davekeeling5 said:
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
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Click to collapse
This has happened to me as well. I think I started after Google Play was updated to version 4.3.11.
I have like 120 apps installed. The "Installed" tab under "My apps" now says I've got 9: Barcode Scanner, GTasks Key, K-9 Mail, Official XBMC Remote, Pure Calendar, Pure Grid Calendar, Soundhound, Superuser and USSD/MMI Fix. If I flip to the "All" tab, all my apps are still there. From there I can view information about the apps, but those that are not among those 9 will say that they're not compatible with my device.
My device is a rooted HTC Desire Z (called G2/Vision in North America), with some "EliteMod" 4.0.4 ROM - which have been working perfectly for well over a year. I was thinking it was some kind of Apple-style scam by Google to force users of old, rooted devices to upgrade.. xD
When trying (and failing) to figure out how to tell a living person at Google that 90 % of my installed apps and probably 99 % of the apps in Play Store are missing, I discovered the following added comment here:
"We’ve heard of some users suddenly missing apps under the My Apps section of the Google Play Store app. This is a known issue that we are currently investigating, and updates can be found on our Known Issues page."
I found no updates on it on the "Known issues" page, though.
I have the same problem
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
rahulananda said:
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
Click to expand...
Click to collapse
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
trollsperm said:
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
Click to expand...
Click to collapse
Thanks trollsperm. I will try that today. BTW, I have observed one more thing. The playstore works just fine after a new flash on Wi-Fi, but it goes back to the no working state as soon as I switch from Wi-Fi to Mobile Network. Have you encountered that?
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
rahulananda said:
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
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Click to collapse
Then I'm afraid your issue is different than mine. For me, the result have always been the same, whether or not I'm on Wifi or mobile. I can now browse Play Store both on Wifi and mobile, and rebooting changes nothing.
When I experienced the issue of "empty" Play Store, the Wifi-connection icon in the upper right corner were always gray (instead of blue) - something that's usually only happening if I'm connected to a wireless network, but the router isn't connected to the actual internet.
My conclusion is inconclusive, I'm just happy that it's back to normal..
Hi guys,
I'm facing the exact same problem as rahulananda.
In my case, the play store running on my Galaxy S4 and also on my notebook, is empty - searchs returns nothing and whey I access directly an app page, it says the app is not available in my country (Brazil).
For me, play store works fine over when mobile data (4G) is enabled, it doesn't work at all on wifi.
I also have a Galaxy S3 which is working perfectly on wifi and also mobile data.
It doesn't seem to be related to play store version, as in all my devices it is currently on version 4.3.11 - besides it is also not working on my laptop.
But, indeed, this is an issue to determine the location - for some reason, over my wifi, and rahulananda's mobile data, Play Store is unable to determine the country.
I found this on Google's Known issues: support.google.com/googleplay/known-issues/1319135?hl=en reffer to issue 8324410.
Hope they fix this soon, this is driving me crazy!!!
Let me know if you find a solution!
Its a simple fix as long as you have root.If you do look at this:
1. Navigate to the Build.prop
2. Find these 2 lines:
Code:
ro.build.description=
ro.build.fingerprint=
3. Delete everything in front of the "=" sign
4. Download a custom rom for another device that has great compatibility with apps(htc one, sgs4)
5. Copy those lines from its build.prop to yours
6. Reboot and Enjoy your market:good:
Well, my problem has been solved after applying the latest CM10 nightly update.
Sent from my Desire HD using xda app-developers app
Related
Hi Guys
I'm getting the attached error whenever I try to open Google Playstore from my cell.
I'm on Poland LIB firmware.
Things I've tried :
1) clear cache and data
2) Uninstalled updates
3) installed the latest update of Playstore
4) added a new Id (same error)
5) remove and add the previous Id
Gmail is working fine but playstore is giving me this trouble from past 12 hours.
I can log in to play.google.com without any issues.
Currently I'm accessing it through Mobile Data and have no other connection to check this if it's a connection issue or Playstore issue.
I've done no changes to anything and it was working perfectly fine till yesterday evening.
It started giving me this error all of a sudden
Help please.
Sent from my Samsung Galaxy S3
Bump
Sent from my Samsung Galaxy S3
No way did you just write bump... U aint on fb... Lol
Tfy logging into your gmail on pc and see what phones are registered.
You might need to verify your google account. Just a thought
Sent from my GT-I9300 using xda premium
Have you tried opening the google play, push the options button (the left one) and go to account? Is there any account added? If not, add your account.
PS. No need for bumps or nobody will help you next time...
Sent from my GT-I9300 using Tapatalk 2, designed for humans, not for sheep
I am currently suffering from this same problem. Tried everything you have. Even cleaned data/cache then disabled google play store and rebooted phone. Re-enabled play store, tried to open it... stuck loading. Recleared everything, installed google play from apk, reopen. Still stuck loading after re-entering all information. I have had different apps stop working and had to uninstall them. Reinstalling worked on other apps but when it's playstore system apps turn to fail, can't uninstall fully.
I'm rooted so I uninstalled google play with android tuner app i have bought a while ago. I rebooted the phone and did get LG security error. Sadly when google play was reinstalled, this has not fixed the problem. I am doing a factory reset. Using titanium backup and a external sd card, so restoring my apps wont be too tedious. I feel bad if anyone else encounters this problem. I still don't know how it happen.
eggman89 said:
Hi Guys
I'm getting the attached error whenever I try to open Google Playstore from my cell.
I'm on Poland LIB firmware.
N
Things I've tried :
1) clear cache and data
2) Uninstalled updates
3) installed the latest update of Playstore
4) added a new Id (same error)
5) remove and add the previous Id
Gmail is working fine but playstore is giving me this trouble from past 12 hours.
I can log in to play.google.com without any issues.
Currently I'm accessing it through Mobile Data and have no other connection to check this if it's a connection issue or Playstore issue.
I've done no changes to anything and it was working perfectly fine till yesterday evening.
It started giving me this error all of a sudden
Help please.
Sent from my Samsung Galaxy S3
Click to expand...
Click to collapse
The specifics may vary, but some general pointers to get the playstore working correctly:
1- first force stop the app when clearing cache and data, , and also do it for google play services and google services framework. Reboot with mobile data and wifi off, turn wifi or data on, then try to open playstore again.
2- repeat step 1, but also remove and add again your google account from settings before opening the playstore.
Make sure you're not using firewall apps or ad blocking apps to reestrict data on google play services, once playstore is up and running you can enable them again.
Make sure you're not using autostart managers or apps like greenify on playstore, google play services, or google services framework. You can apply them again afterwards.
Good luck.
QUICK AND DEFINITELY WORKING FIX: Just clear Google Play data and reboot. Then change your Google login password and let the device ask for new password.
Force sync and all will be back to normal....
Crescendo Xenomorph said:
QUICK AND DEFINITELY WORKING FIX: Just clear Google Play data and reboot. Then change your Google login password and let the device ask for new password.
Force sync and all will be back to normal....
Click to expand...
Click to collapse
Had the same problem today for a friend's Samsung Note 2.
This worked for me. Thanks.
Gesendet von meinem LG-H960 mit Tapatalk
Hello Guys,
I have Note 4 N910C running Android V5.0.1 and few days ago I started to face a problem while downloading new apps or updating existing apps from Google Play Store through mobile data as it only stuck on "Downloading...." and it never goes to Counter or Installing phase and while everything else is working very fine on mobile data so I tried to use WIFI and it works which is very weird... I tried a lot of things in order to solve this issue but I failed... I cleared cache, data, uninstalled updates of play store, google play service and google services frame work and I forced close them and I removed google account and restarted my phone but it didn't work with me... I also unchecked all devices from google play settings on the web and checked only this device but it didn't work too... I removed devices from devices and activity through google account settings and it didn't work.
The only way worked with me is after I wiped data and factory reset the phone and I really don't wanna do this again... Any suggestions please??
Sent from my SM-N910C using XDA Free mobile app
dolceka said:
Hello Guys,
I have Note 4 N910C running Android V5.0.1 and few days ago I started to face a problem while downloading new apps or updating existing apps from Google Play Store through mobile data as it only stuck on "Downloading...." and it never goes to Counter or Installing phase and while everything else is working very fine on mobile data so I tried to use WIFI and it works which is very weird... I tried a lot of things in order to solve this issue but I failed... I cleared cache, data, uninstalled updates of play store, google play service and google services frame work and I forced close them and I removed google account and restarted my phone but it didn't work with me... I also unchecked all devices from google play settings on the web and checked only this device but it didn't work too... I removed devices from devices and activity through google account settings and it didn't work.
The only way worked with me is after I wiped data and factory reset the phone and I really don't wanna do this again... Any suggestions please??
Sent from my SM-N910C using XDA Free mobile app
Click to expand...
Click to collapse
I am facing this problem again... Any suggestions guys!?
Check play store options and iff auto update apps on wifi is checked uncheck that I maybe wrong but its worth a shot
Hi all,
My Z4 tablet is working great except for the play store. When I start play store I get a header that shows: "Play Store | Work" and "No results found." in the main view. In the menu on the left hand side I have "Store home" (which brings me to the "work home" (and no results). I have "My work apps" (that lists all my installed apps) and then the regular alternatives: "My wishlist", "My account", "Redeem", "Settings" ... etc
Under "My account" i see my purchases on my private account (a gmail acc) and I see the purchases I've made from my phone (a Nexus 6) where the play store works normally. So the play store account is the same but why do my Xperia Z4 Tablet think that I'm in "work mode"?
Thanks!
Same here, I can't install any apps. Useful.
P
Sent from my LG-H955 using Tapatalk
I also have this issue.
You guys don't happen to have a google apps account as your main google account on the device?
That's what I have, so I'm wondering if that might be the cause of this.
An update: I reset my tab and activated nothing but my Google Account on startup.
Skipped anything Sony/Xperia related.
Everything seems to be working normally now
I do not have this issue
Sent from my SGP771 using Tapatalk
I have this issue on my Xperia Z3+. Using google apps account with my own domain.
Stop Playstore, clear its data
This helped me:
I went to settings / apps
searched for "PlayStore" app
went into the properties tag
stopped it and cleared the data
voilà
I'm having the same problem on my Z4 tab.
Unfortunately stopping and clearing data of the Play Store didn't fix it.
more radical:
try recreating your google account on the device
I'm also experiencing this issue.
Remove the Google account from the device and relogin worked for me.
Sent from my SGP712 using XDA Free mobile app
Same issue here on a Sony xperia z4 tablet. Play store is in "work" mode. I tried cleaning up all the app data but it didn't help. I'm looking to disconnect and reconnect my Google account but, oddly enough, I can't find the way to do it. Any suggestions? Thanks.
Ps. I also use a Gmail account from my actual work on the same device (imap), maybe this is causing the issue? The correct account appears in the play store app though...
EDIT: Uninstalling the updates for the Play Store did the trick. It got back to the factory app and it's working again.
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
I had this problem, too. But the firmware update, which may not have made it to all markets yet, seems to have fixed it. I updated the firmware on Friday and have not had this issue since.
Eddy555 said:
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
Click to expand...
Click to collapse
I see on the Sony website they are rolling out 28.0.A.8.251 and I'm still on 28.0.A.7.24 so hopefully this update will arrive for me soon and fix it. Thanks for the feedback
28.0.A.8.251 installed today, cleared the Play Store app data and cache and it seems OK at the moment
I also have the problem.it was OK some time after removing the Google account,then it reappeared. After updating to the latest firmware it was OK again and now it's another time back to work mode. This is really annoying and removing the Google account or clearing play data all the time really isn't an option.
Had this 'problem', too. But after updating to 28.0.A.8.251 it solved itself. But btw. what's the problem with workmode? I couldn't recognize any restrictions so far, so why not just simply ignore it?
Play Games and News & Weather are the two that are important to me that refuse to update under that condition. I can sign in to Gmail or Youtube just fine. My sync settings are (mostly) working over 4G. Play Books, News & Weather and People Details won't sync over 4G. However, I don't see Play Games in my sync settings at all.
I've tried uninstalling the updates to Play Games from the store then re-installing, but no go. Whenever I attempt to sign in to Play Games or update News & Weather, it tells me to check my internet connection. My internet connection is perfectly fine since I can use Dolphin browser or Youtube or practically any other online-capable app just fine.
I have gone to a Verizon store and they thought it could've been the SIM card. They replaced it with a new one right there, but I still had the same problems. This has been happening for a number of months now, probably when I reverted back to stock last September. I'm just sick of the problem now and want it resolved.
Oh, and I am not rooted. I'm running stock 5.0.1.
Weird. Did you try a factory reset? It sounds like an problem with the Google play system.
Sent from my Nexus 6 using XDA-Developers mobile app
Hi all,
When I opened the Play Store this morning looking for some new apps, I noticed 99% of the images are not loading/being displayed.
I tried clearing the catch off my apps, clearing the catch of the Play Store, clearing the data if the Play Store, restarting my phone, disabling my WiFi, resetting my network settings and logging out/in from my Google account.
Nothing seems to help.
What can I do to fix this? It suddenly happened this morning so I was wondering if maybe this is an temp problem due to Google conducting some kind of maintenance?
Many thanks!
Are apps installing slowly?
If they are, you probably have to restart your router
Sent from my Transformer TF101 using Tapatalk
I was guessing there might be an issue with my WiFi as well, but when I download an app they download with over 15MB/s (150Mbit). I also tried switching of my WiFi and launching the Play Store using my 4g connection. Same issue unfortunately. Only a few or none of the app icons and images are loaded. Even when I go to the 'my apps' sections within the Play Store I just see the names and no icons.
I just checked my wife's phone (we both have just purchased an S7 edge). She has the same issue. We are using the same Android account email address. I assume this is not the issue? It almost looks like a Play Store issue as the coincidence is just too big...
Same here
I just checked the Play Store via my laptop. Same issue. Many icons of apps are not showing up. Must be a Play Store issue.
Robertjan88 said:
I just checked the Play Store via my laptop. Same issue. Many icons of apps are not showing up. Must be a Play Store issue.
Click to expand...
Click to collapse
I wasn't having the issue. Not sure what the issue is.
Sent from my Transformer TF101 using Tapatalk
Same issue on play kiosco?
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