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hi guys
I am having some trouble accessing play store
the thing is when I try click on play store icon, play store will lunch and loads and then gives me this error that I need to sign into my google account
and I already have created a google account in my phone and I am using gmail ,google + and etc with it
so what do you guys recommend me to do to solve this problem?
Usual is to clear cache in settings for play store .
jje
I cleared the cache and app data in the application manager in settings but i still get the same error
Wipe your accounts and setup again
Sent from my GT-I9300 using xda premium
I take it is a pop up that gives you options to sign in or sign up? If so, sign in...
You might have not set up play store when setting up the phone and later just added gmail account. In that case you get that pop up since play store isn't configured yet... had that today on my old sgsl after a hard reset!
Hope that helps
Sent from my GT-I9300 using xda premium
Sign out your account then sign in itl fix it
Sent from my GT-I9300 using xda app-developers app
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
roostaamir said:
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
Click to expand...
Click to collapse
Same here. But my problem is because of the country i live in. Google has blocked it or sth. Where do u live, roostaamir? Can anyone suggest a way around this? I've tried opening market ap by changing proxies from other countries. Didnt work though. I'm still with old android market btw, not google play fyi.
Can anyone suggest a way around this?
Click to expand...
Click to collapse
What country do you live in exactly?
If it's been blocked by Google then usually because there are trade sanctions against that country (Iran, North korea, ...) so helping you bypass them would probably be illegal.
Any VPN proxy should do, however.
Had the same problem with market. Deleting and re-creating device password, cause I use two-step authentication, solved the problem completely.
Because of alot of accounts having crosspaths, you should delete all google accounts and re enter them.
Sent from my GT-I9300 using xda premium
I am having the same issue...
I've -
- deleted cache - failed
- restored settings - failed
- reinstalled official rom - failed
I tried my account on another device and worked fine.
So, did google lock/ban my device??? Are there such cases???
ive cleared cache, cleared data, removed my accounts and reinstalled them, uninstalled updates for play store and used an old version and finally a complete factory reset and nothing works. it still says authentication required. Its so frustrating. i want modern warfare 4 so bad.
I've just flashed the stock rom on my gs2 and now i can't update or install new apps. i was using litening rom before and for a week or so i couldn't managed to update some of my apps, so i flashed from sammobile and the phone's working. But when it comes to updates or installs from google account, they doesn't work.
I've tried all the advices i could find but none of them work including wipe, factory reset, clearing data and cache.
If someone knows what's the problem, please post. I'll be deeply grateful.
Just noticed that i can't do that only via wifi. so it's an isp problem or something else?
Google play
Hi.
Did you manage to fix your problem? I had similar problem. I could only download from the Google Play Store using wi-fi.
I managed to fix it after I deleted my APN proxy and port settings.
Then I could download from Google Play Store using my phone carrier's network. Strangely, I found that after I re-inputted the APN proxy and port settings, it still worked!
dplogik said:
I've just flashed the stock rom on my gs2 and now i can't update or install new apps. i was using litening rom before and for a week or so i couldn't managed to update some of my apps, so i flashed from sammobile and the phone's working. But when it comes to updates or installs from google account, they doesn't work.
I've tried all the advices i could find but none of them work including wipe, factory reset, clearing data and cache.
If someone knows what's the problem, please post. I'll be deeply grateful.
Just noticed that i can't do that only via wifi. so it's an isp problem or something else?
Click to expand...
Click to collapse
Same promlem cant downlload nothing from play store using wifi
SmXtrem said:
Same promlem cant downlload nothing from play store using wifi
Click to expand...
Click to collapse
try deleting ur google a/c, then reboot ur phone and connect to play store after configuring it with ur google a/c and see
Sun90 said:
try deleting ur google a/c, then reboot ur phone and connect to play store after configuring it with ur google a/c and see
Click to expand...
Click to collapse
I got the same problem...
After i've done a factory reset to my phone (btw, it's HTC Desire C)
I am unable to update/download new apps from the Play Store over WiFi.
Actually, i was able to install Dolphin Browser via the Site, but after i tried to install Go Backup the same way, i was unable to download it.
I switched to 3G/H and it's was ok, it started to download it without any problem...
This is strange, i have this problem 2 days now.
Also, i did a factory reset to my router in case it was blocking my phone or something, but thats not the issue as i was thinking.
Thats STRANGE!
Any ideas?
EDIT:
Seems like it downloads/updates whatever it wants
I have updates for:
GMail, YouTube, FB Messanger, Google+, Go SMS Pro, SoundHound and some other ones...
I managed to update almost everything exept the Google's and Top Developer Apps...
Now.. THATS STRAAANGE!
Downloading not done over Wi-Fi
Hi everyone..
I am using my first android phone Galaxy S II from past 10 months. Model no. is GT I9100.
Now one problem come up from yesterday that when i connect my phone to my Wi-fi at home, i can open internet, youtube and the google play store.
But when i try downloading something from the play store, it just shows be the downloading bar but does not download. Now if i do the same with my mobile internet, the app downloads perfectly well. However I am able to download anything on my laptop and my other Nokia mobile. Some of the persons suggested to clear data and cache of Google Play Store that I have done. Even I have also selected uninstall updates of Play store but the problem persists.
Can someone please help.
Thanks
Did u solve ur problem ?????????????
i have the same
Try change DNS to google's (8.8.8.8)
No Luck!!!
folfix said:
Try change DNS to google's (8.8.8.8)
Click to expand...
Click to collapse
I have this problem on my Sony neo L I thought it was the ROM and the WiFi modules that caused the problem and I tried GB,ICS and JB ROMS with no change in the problem then i tried the Google DNS as well still it dosent work!!!!
SOLVED!!!!!!!!
I was using connectify to share my wired internet connection with my other lap and my phone but then I changed the version of connectify which I was using and that's what caused the problem now I am using a different version and the problem is gone I can download apps from play store and use the other gapps.
Sent from my R800i using xda app-developers app
SOLVED!!!!
Go to mobile setting and delete your google (playstore) account.
Reboot
Open Play Store and Login with the same account
Update all ur apps!!
al13nas said:
SOLVED!!!!
Go to mobile setting and delete your google (playstore) account.
Reboot
Open Play Store and Login with the same account
Update all ur apps!!
Click to expand...
Click to collapse
nope still not working....
Remove google account..reboot
Clear cache of playstore
From app manager>Force close to google play store , google play services and google services framework
If there just some apps u can't updated..just unmount ext-sd card and update the app then mount it again
If u r use freedom app ..open the app again & make sure u r stop app
If nothing help maybe the problem in host file ...try install adblock and hide ad then restore the default
Try and give the results
Sent from my GT-I9100 using xda premium
4n00p said:
SOLVED!!!!!!!!
I was using connectify to share my wired internet connection with my other lap and my phone but then I changed the version of connectify which I was using and that's what caused the problem now I am using a different version and the problem is gone I can download apps from play store and use the other gapps.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
This worked for me I had same problem and i couldnt upload images or videos in apps like instagram facebook magito. but now it works fine
Not a single thing works .it worked before a day or two and i also installed nothing.. please help me.
Sent from my A15 using XDA Premium 4 mobile app
Nobody found a solution to this? =/
I'm having the same problem with a Galaxy Nexus... some apps download, other not. Problem only over Wi-Fi...
I'm having the same problem that just showed up yesterday. I have three Android devices that will not download or update an app from the Play Store on my wifi. If I use mobile data - everything works. I went to a public wifi and everything worked. Came back home and still can't download /update.
All other google services work with no issue. Checked router settings and nothing blocked. Restarted router and modem but still not working.
I was having the same problem, until yesterday... that it just started to work again on his own. =/
Maybe it is a problem from our ISP?
xergio24 said:
I was having the same problem, until yesterday... that it just started to work again on his own. =/
Maybe it is a problem from our ISP?
Click to expand...
Click to collapse
You must be right, because after two and a half days it's all working again for me. Kind of a pain since I tried troubleshooting so much.
Change DNS
I was suffering form this problem. I was not able to download the application via wifi. Downloading was working fine with mobile internet.
At last, I have changed my DNS to public Google DNS (via router) and its working ..
Hi Guys
I'm getting the attached error whenever I try to open Google Playstore from my cell.
I'm on Poland LIB firmware.
Things I've tried :
1) clear cache and data
2) Uninstalled updates
3) installed the latest update of Playstore
4) added a new Id (same error)
5) remove and add the previous Id
Gmail is working fine but playstore is giving me this trouble from past 12 hours.
I can log in to play.google.com without any issues.
Currently I'm accessing it through Mobile Data and have no other connection to check this if it's a connection issue or Playstore issue.
I've done no changes to anything and it was working perfectly fine till yesterday evening.
It started giving me this error all of a sudden
Help please.
Sent from my Samsung Galaxy S3
Bump
Sent from my Samsung Galaxy S3
No way did you just write bump... U aint on fb... Lol
Tfy logging into your gmail on pc and see what phones are registered.
You might need to verify your google account. Just a thought
Sent from my GT-I9300 using xda premium
Have you tried opening the google play, push the options button (the left one) and go to account? Is there any account added? If not, add your account.
PS. No need for bumps or nobody will help you next time...
Sent from my GT-I9300 using Tapatalk 2, designed for humans, not for sheep
I am currently suffering from this same problem. Tried everything you have. Even cleaned data/cache then disabled google play store and rebooted phone. Re-enabled play store, tried to open it... stuck loading. Recleared everything, installed google play from apk, reopen. Still stuck loading after re-entering all information. I have had different apps stop working and had to uninstall them. Reinstalling worked on other apps but when it's playstore system apps turn to fail, can't uninstall fully.
I'm rooted so I uninstalled google play with android tuner app i have bought a while ago. I rebooted the phone and did get LG security error. Sadly when google play was reinstalled, this has not fixed the problem. I am doing a factory reset. Using titanium backup and a external sd card, so restoring my apps wont be too tedious. I feel bad if anyone else encounters this problem. I still don't know how it happen.
eggman89 said:
Hi Guys
I'm getting the attached error whenever I try to open Google Playstore from my cell.
I'm on Poland LIB firmware.
N
Things I've tried :
1) clear cache and data
2) Uninstalled updates
3) installed the latest update of Playstore
4) added a new Id (same error)
5) remove and add the previous Id
Gmail is working fine but playstore is giving me this trouble from past 12 hours.
I can log in to play.google.com without any issues.
Currently I'm accessing it through Mobile Data and have no other connection to check this if it's a connection issue or Playstore issue.
I've done no changes to anything and it was working perfectly fine till yesterday evening.
It started giving me this error all of a sudden
Help please.
Sent from my Samsung Galaxy S3
Click to expand...
Click to collapse
The specifics may vary, but some general pointers to get the playstore working correctly:
1- first force stop the app when clearing cache and data, , and also do it for google play services and google services framework. Reboot with mobile data and wifi off, turn wifi or data on, then try to open playstore again.
2- repeat step 1, but also remove and add again your google account from settings before opening the playstore.
Make sure you're not using firewall apps or ad blocking apps to reestrict data on google play services, once playstore is up and running you can enable them again.
Make sure you're not using autostart managers or apps like greenify on playstore, google play services, or google services framework. You can apply them again afterwards.
Good luck.
QUICK AND DEFINITELY WORKING FIX: Just clear Google Play data and reboot. Then change your Google login password and let the device ask for new password.
Force sync and all will be back to normal....
Crescendo Xenomorph said:
QUICK AND DEFINITELY WORKING FIX: Just clear Google Play data and reboot. Then change your Google login password and let the device ask for new password.
Force sync and all will be back to normal....
Click to expand...
Click to collapse
Had the same problem today for a friend's Samsung Note 2.
This worked for me. Thanks.
Gesendet von meinem LG-H960 mit Tapatalk
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
davekeeling5 said:
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
This has happened to me as well. I think I started after Google Play was updated to version 4.3.11.
I have like 120 apps installed. The "Installed" tab under "My apps" now says I've got 9: Barcode Scanner, GTasks Key, K-9 Mail, Official XBMC Remote, Pure Calendar, Pure Grid Calendar, Soundhound, Superuser and USSD/MMI Fix. If I flip to the "All" tab, all my apps are still there. From there I can view information about the apps, but those that are not among those 9 will say that they're not compatible with my device.
My device is a rooted HTC Desire Z (called G2/Vision in North America), with some "EliteMod" 4.0.4 ROM - which have been working perfectly for well over a year. I was thinking it was some kind of Apple-style scam by Google to force users of old, rooted devices to upgrade.. xD
When trying (and failing) to figure out how to tell a living person at Google that 90 % of my installed apps and probably 99 % of the apps in Play Store are missing, I discovered the following added comment here:
"We’ve heard of some users suddenly missing apps under the My Apps section of the Google Play Store app. This is a known issue that we are currently investigating, and updates can be found on our Known Issues page."
I found no updates on it on the "Known issues" page, though.
I have the same problem
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
rahulananda said:
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
Click to expand...
Click to collapse
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
trollsperm said:
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
Click to expand...
Click to collapse
Thanks trollsperm. I will try that today. BTW, I have observed one more thing. The playstore works just fine after a new flash on Wi-Fi, but it goes back to the no working state as soon as I switch from Wi-Fi to Mobile Network. Have you encountered that?
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
rahulananda said:
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Then I'm afraid your issue is different than mine. For me, the result have always been the same, whether or not I'm on Wifi or mobile. I can now browse Play Store both on Wifi and mobile, and rebooting changes nothing.
When I experienced the issue of "empty" Play Store, the Wifi-connection icon in the upper right corner were always gray (instead of blue) - something that's usually only happening if I'm connected to a wireless network, but the router isn't connected to the actual internet.
My conclusion is inconclusive, I'm just happy that it's back to normal..
Hi guys,
I'm facing the exact same problem as rahulananda.
In my case, the play store running on my Galaxy S4 and also on my notebook, is empty - searchs returns nothing and whey I access directly an app page, it says the app is not available in my country (Brazil).
For me, play store works fine over when mobile data (4G) is enabled, it doesn't work at all on wifi.
I also have a Galaxy S3 which is working perfectly on wifi and also mobile data.
It doesn't seem to be related to play store version, as in all my devices it is currently on version 4.3.11 - besides it is also not working on my laptop.
But, indeed, this is an issue to determine the location - for some reason, over my wifi, and rahulananda's mobile data, Play Store is unable to determine the country.
I found this on Google's Known issues: support.google.com/googleplay/known-issues/1319135?hl=en reffer to issue 8324410.
Hope they fix this soon, this is driving me crazy!!!
Let me know if you find a solution!
Its a simple fix as long as you have root.If you do look at this:
1. Navigate to the Build.prop
2. Find these 2 lines:
Code:
ro.build.description=
ro.build.fingerprint=
3. Delete everything in front of the "=" sign
4. Download a custom rom for another device that has great compatibility with apps(htc one, sgs4)
5. Copy those lines from its build.prop to yours
6. Reboot and Enjoy your market:good:
Well, my problem has been solved after applying the latest CM10 nightly update.
Sent from my Desire HD using xda app-developers app
Accidentally cleared Google Services Framework/Now can't access Play Store & Internet
Hey guys so I encountered this problem because I was trying to get rid of an error popping up every time I open wifi on my phone, it was something like gapps stopped working and that would go on 3-4 times in 1 minute intervals every time I turn on wifi.
So I read something saying that you should just clear the data on a couple of internal apps on my device like the google play store and other apps similar to the Google Services Framework found on the ALL tab on manage apps.
So I proceeded to uninstall the updates on Google play store, I even uninstalled Google Play Services completely since it was just huge, then when I cleared the data for Google Services Framework when I tried accessing the Play Store, I wasn't able to. It just said Server error, even if I keep retrying it just won't connect. Same thing applies to cloud to device updates or basically anything that I can do with an internet connection that I previously had.
I was just wondering if anybody can help me solve this one.
I'm running a custom rom from Destructo570, the Extremis 2.1
Thanks in advance devs, as always.
You can try restoring the stock rom
Sent from my GT-S7562 using XDA Free mobile app