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I got this text message upon someone leaving a voice message earlier today.
//ANDROID:xxxxxxxxxx has sent you a Sprint Voice Message. Call 408-970-0000 to listen. MMSN,15f50fe30,2986,V69EhxxlPpO//CM
Anyone else having this issue, and if so, what resolved it, if anything?
I also can't seem to get into my notification options when I call into my voice mail either. Not sure if that's common or not though.
Sent from my HTC 3VO using XDA App
Someone left me a message this morning, it worked perfect. I would force stop it, clear data from the app, update your data profile then reboot and see if it works.
I gave it a shot, but it didn't seem to work. When I call the number texted to me, it just asks if I'm on a voice SMS enabled phone, but doesn't give me any messages.
I tried the suggestion on the help page through the VVM app, to compose a message longer than 15 sec and send it to [email protected]. Haven't had an occasion yet to test it again, but once I do, I'll update this with another reply.
Strange though. Through many different phone activations over the years, this is the only time this happened. Really hope I don't need to do a hard reset. If I do, I hope it works. Not like I can nandroid or anything. lol
Sent from my HTC 3VO using XDA App
Still a no go... Can't figure it out. ; ;
Gonna call Sprint and see what their take is on it. Will report back.
i am actually having the same EXACT problem!! i have tried for force stop and clearing everything... still getting the same message!! and the VM never shows up in the VVM app!! Thanks for any help!!
I guess that's the only other thing I can think of is a hard reset. If that doesn't work I'm guessing it's something on Sprint's side would have to call in for tech support. I know when you boot up for the first time VM tries to provision itself and will say Voicemail provisioned successfully once data services are active.
Well... Just got off the phone with support. I had a very determined girl trying to help me out. Went through a whole bunch of stuff, but nothing helped so far.
Her and I both googled it, and found 2 things:
1. People switching to a phone that doesn't have VVM capability receive these messages.
2. They are command messages to tell VVM to download each new message when they come in.
Can't figure out why the messages are skipping the VVM app and going straight to SMS though.
I think I'm gonna try a hard reset later and see if that does it. Hope it does, because I spent some time getting everything the way I wanted it. lol
Anyone think of a good backup app that'll help cut down on the restoring my stuff time? ^^;
ADDITION: The version of my VVM is T.5.1.0.62 Is this the one everyone else has also? Asking just to cover as many bases as possible.
Had the the same problem called sprint after about 45 min of trying different things i had to hard reset and they reprovisioned and now it works perfect.
ira9700 said:
Had the the same problem called sprint after about 45 min of trying different things i had to hard reset and they reprovisioned and now it works perfect.
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Click to collapse
Hard Reset did it. It was A LOT more painless than I thought it'd be though. That backup and restore thing from google really helped out a lot in getting all my apps back. ^^
Also make sure you do not have Handcent's "disable stock messaging app" setting on. When it disables the stock app, the stock app can't get the 9016 incoming VVM messages before Handcent does and will cause this.
wardfan220 said:
Also make sure you do not have Handcent's "disable stock messaging app" setting on. When it disables the stock app, the stock app can't get the 9016 incoming VVM messages before Handcent does and will cause this.
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^^^ Worked Perfect!!!! No Hard reset and i did have that setting to ON, Switched it to disabled and tried and works PERFECT!!! THANKS wardfan220 !!!!
jtriplett005 said:
^^^ Worked Perfect!!!! No Hard reset and i did have that setting to ON, Switched it to disabled and tried and works PERFECT!!! THANKS wardfan220 !!!!
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You're welcome. I doubt it but maybe the Hancent team can find a work around for this. It seems to me that if you disable it it's disabled but maybe they can block all incoming from the stock app except 9016, kind of like a reverse black list (actually they call those white lists don't they?, lol). I'd like to see that happen, but we'll see what the Hancent crew comes up with. I know others have said that other sms apps can do this or something like that, but I like Hancent better than all the others.
Anyways, glad I could help.
My issue's back again. Did have that setting on though, so I'll restart and see if that does the trick. ^^;
Sent from my PG86100 using XDA App
wardfan220 said:
Also make sure you do not have Handcent's "disable stock messaging app" setting on. When it disables the stock app, the stock app can't get the 9016 incoming VVM messages before Handcent does and will cause this.
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Click to collapse
+1 worked for me also! Thanks!
Sent from my PG86100 using XDA Premium App
wardfan220 said:
Also make sure you do not have Handcent's "disable stock messaging app" setting on. When it disables the stock app, the stock app can't get the 9016 incoming VVM messages before Handcent does and will cause this.
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You are a genius... Thanks soooo much for bringing us that solution. Fixed it right up. ^^ +1
johnequickiii said:
You are a genius... Thanks soooo much for bringing us that solution. Fixed it right up. ^^ +1
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I've been trying to tell my wife that for a long time, maybe I can use this as proof, she keeps saying I'm not that smart.
But glad I could help, if I hadn't done it myself I wouldn't have known how to fix it, lol.
Use spc app to "block" the text messages but still get voicemails if using Handcent.
Just wanted to pass this on to you guys, as it has always worked for me. I had the Evo rooted with a custom AOSP rom and had used GV as voicemail then decided I wanted Sprint VVM back. When I made the switch everything seemed okay, but when someone called my phone and it went to voicemail it wouldn't let them leave one. Did some reading and finally figured out something that worked.
1. Stop the VVM process in running apps.
2. Clear the data for Voicmail under applications.
3. Dial *38 and call it as you would any other number( You should hear a few beeps and then it should automatically hangup) This has something to do with disabling call forwarding but will allow your voicemail to properly provision itself.
4. Open VVM and it should tell you that it has been provisioned successfully.
You should be good to go after this point, but if it does not tell you along the bottom of phone that it provisioned try this again but reboot before step 4. Some have also said that updating your profile and prl after doing the *38 helps.
Just thought I would share this as I read the comments about a hard reset when they aren't needed. I'm not to sure this would help with the issue described by the OP but hey its worth a shot instead of losing everything.
Confirmed: Fix Works for Epic 4G
Yep, I had Handcent Default Application enabled...clearing this resulted in Visual Voicemail back to normal.
Anyone know how to clear the voicemail notification on my notification bar? I have tried every possible thing to get rid of it and it does not to go away. I have checked in the voicemail and they I have no new messages or saved messages.
Thanks,
Jdom58 said:
Anyone know how to clear the voicemail notification on my notification bar? I have tried every possible thing to get rid of it and it does not to go away. I have checked in the voicemail and they I have no new messages or saved messages.
Thanks,
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i read that someone had same problem and someone else said leave yourself a voicemail, listen to the whole message and that should clear it
kyle51 said:
i read that someone had same problem and someone else said leave yourself a voicemail, listen to the whole message and that should clear it
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Click to collapse
Yeah that's a good idea.
Also I had similar problems with my VM...Honestly I hate checking my VMs because of the tedious procedure that T-Mobile Voicemail hotline forces you to do. Before my Vibrant went Vibroke I switched to Google Voice. It's badass. In most cases it transcribes your Voicemails to text and let's you listen/delete all of your messages without being forced to listening to a stupid robot lady. Definitely worth trying out.
Thanks I tried calling myself several times left a vm then deleted them and still didn't work. I checked all settings in menu/settings/call hoping to find a clear option and nada, nothing, even looked through Root Explorer but didn't know what half the things were I was looking at.
Maybe I can have T-Mob reset msgs, not sure.
Joy Visial Voicemail is great for checking your VM, don't need toi call in at all
Yes, if all that you tried before didn't work you should call up TMO
Visual Voicemail doesn't work for me because I have an older unlimited plan that was grandfatherered into my current contract. I had it before though, and I still prefer Voice over that.
I love this community, I had the same issue and one search of xda and problem solved.
Thanks guys
kyle51 said:
i read that someone had same problem and someone else said leave yourself a voicemail, listen to the whole message and that should clear it
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yeah, this just worked for me. 'preciate it!
Searched around and found other people with the same issue, but no solution. Basically, on either my daily driver (Ineffablis 1.0) or any other ROM I flash, Google Voice no longer functions properly. I can install the application, but when I go to make it my voicemail provider, it tells me that my carrier (Verizon) isn't supported and that I will need to configure manually. I've done the *71, *90, and *92 routes to try and get it to work, and it just doesn't. Has anyone else experienced this, and has anyone found a solution?
I don't think you can set up google voice as default voicemail on verizon phones period because I have this problem with my incredible and had it with my Rezound
Edit: never mind lol
I had google voice on my incredible for over 2 years, and recently the same here on my Rezound, but I apparently something has recently broken...
I have also used Google Voice on Verizon, almost from when it first came out. I have no issues, but I haven't changed anything in awhile.
Been using it since the Incredible, never had an issue
Sent from my ADR6425LVW using Tapatalk 2
partizan1981 said:
Searched around and found other people with the same issue, but no solution. Basically, on either my daily driver (Ineffablis 1.0) or any other ROM I flash, Google Voice no longer functions properly. I can install the application, but when I go to make it my voicemail provider, it tells me that my carrier (Verizon) isn't supported and that I will need to configure manually. I've done the *71, *90, and *92 routes to try and get it to work, and it just doesn't. Has anyone else experienced this, and has anyone found a solution?
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When you get that message just back out of the app, then go to to VM settings on the phone and press my carrier. It will let you change it to GV and you'll be good to go
Pm me if you can't get it I'll walk you through it
Sent from my ADR6425LVW using Tapatalk 2
jaysckap said:
When you get that message just back out of the app, then go to to VM settings on the phone and press my carrier. It will let you change it to GV and you'll be good to go
Pm me if you can't get it I'll walk you through it
Sent from my ADR6425LVW using Tapatalk 2
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Click to collapse
Thanks jaysckap, but I actually managed to figure it out! I tried your idea but it kept giving that same error regarding the carrier not supporting automatic configuration. Ultimately I found somebody on arstechnica who had the same issue and said that they just went into the Verizon website and forced call-forwarding there instead of trying to use the application. Once I did that I was good to go, Google Voice is back in business!
partizan1981 said:
Thanks jaysckap, but I actually managed to figure it out! I tried your idea but it kept giving that same error regarding the carrier not supporting automatic configuration. Ultimately I found somebody on arstechnica who had the same issue and said that they just went into the Verizon website and forced call-forwarding there instead of trying to use the application. Once I did that I was good to go, Google Voice is back in business!
Click to expand...
Click to collapse
I'm on verizon, but don't call anymore for my voicemail. If you go to the PC website for google voice, you can configure the voicemail to be handled by google voice. So, you get voicemail notifications like they would if they called your GV number.
Switched to AOSP (Pac-Man) 4.4.4 and when I get a voicemail, I get a weird text msg and thats it. Is there a way to get visual VM working on AOSP or is there a way to make it so VM's act as normal and I get a notification in my status bar?
Thanks.
droidkevlar said:
Switched to AOSP (Pac-Man) 4.4.4 and when I get a voicemail, I get a weird text msg and thats it. Is there a way to get visual VM working on AOSP or is there a way to make it so VM's act as normal and I get a notification in my status bar?
Thanks.
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Click to collapse
Same problem here. Weird text message and no voicemail notification. I would like to get the voicemail app back and fix this problem as well...
touche112 said:
Same problem here. Weird text message and no voicemail notification. I would like to get the voicemail app back and fix this problem as well...
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I am definitely following this. I have not jumped on any rom yet (waiting for cm12 to stabilize) but this could break my interest in ever doing so.
I just pulled the Visual VM apk off a friend's G3. I'll see if I can figure something out for those that want this (me included, haha)
touche112 said:
I just pulled the Visual VM apk off a friend's G3. I'll see if I can figure something out for those that want this (me included, haha)
Click to expand...
Click to collapse
Thanks. Good luck.
I know in past you had to edit buildprop, but with flashing a new nightly each night, that gonna suck ass if thats the only way to do it.
droidkevlar said:
Thanks. Good luck.
I know in past you had to edit buildprop, but with flashing a new nightly each night, that gonna suck ass if thats the only way to do it.
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Click to collapse
Yup, I'm with ya, that'd suck. I'll be back later tonight with something, I hope!
Could someone pull the VMM apk off their handset and upload it for me? I'd like another copy of it from another device for reference.
I need it also. If somebody could pull the vvm stock apk from their g3 and post it, it would be appreciated. Thanks
I found out how to get just regular voicemail, which is fine for me. Just login to your verizonwireless account and disable Visual Voice Mail and enable Basic Voice Mail. You will get 1 more weird text, but after that, its back to working normal. I know not a fix, but a bandaid until someone figures out how to get VVM working.
droidkevlar said:
I found out how to get just regular voicemail, which is fine for me. Just login to your verizonwireless account and disable Visual Voice Mail and enable Basic Voice Mail. You will get 1 more weird text, but after that, its back to working normal. I know not a fix, but a bandaid until someone figures out how to get VVM working.
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Click to collapse
Thank you for the update. Hopefully we can figure something out soon. Hopefully I'll have an update soon.
Also, another request for an updated stock VMM apk if anyone has one. I just want to verify some info between a stock handset and a Play updated version.
Youmail and using the app Better Youmail work great. That free visual vm from verizon is horrible...
droidkevlar said:
I found out how to get just regular voicemail, which is fine for me. Just login to your verizonwireless account and disable Visual Voice Mail and enable Basic Voice Mail. You will get 1 more weird text, but after that, its back to working normal. I know not a fix, but a bandaid until someone figures out how to get VVM working.
Click to expand...
Click to collapse
Where at in my Verizon account online would I disable visual voicemail.? I don't subscribe or pay for it, but I get these stupid text messages as well. Thanks.
duke69111 said:
Where at in my Verizon account online would I disable visual voicemail.? I don't subscribe or pay for it, but I get these stupid text messages as well. Thanks.
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Click to collapse
Go to account settings. If you cant find it, you can also call them up and tell them you want basic VM.
droidkevlar said:
Go to account settings. If you cant find it, you can also call them up and tell them you want basic VM.
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Click to collapse
Thanks. I called and had them remove basic visual voicemail from my account. Its still doing it, but I don't know if their system updates right away. Ill give it til tomorrow.
Ok. I chatted with Verizon a couple of times today and I figured it out. I think basic visual voicemail is required as part of their HD voice service.
Anyway, the VZW tech said that at a minimum, basic visual voicemail needs to remain on the account.
I was able to get the normal voicemail notification back by blocking Basic Visual Voicemail.
On a computer go to My Verizon account;
On the left under Manage My Account click on Block Services ;
Then click on Purchases;
Put a check in the last box called Block Visual Voice Mail and click continue;
On the next window click accept.
That should do it.
jfriend33 said:
Youmail and using the app Better Youmail work great. That free visual vm from verizon is horrible...
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The last thing I want is another service that I have to sign up for.
touche112 said:
The last thing I want is another service that I have to sign up for.
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Click to collapse
It's free. You don't have to sign up for anything.
Plus it has call log integration so it's looks and works amazing.
Hello All,
I'm pretty experienced with Android and flashing new software and all that, but I am at my wits end this time. Last week I installed a ROM on my Sprint HTC One M7 that had hangouts as the default SMS app. I hate hangouts, so I installed a third party app. I only ended up having that ROM installed for a day or two before flashing a new one, and suddenly I couldn't receive SMS. I tried tons of things before finally ending up running the RUU to flash back to stock. Since hangouts is in the stock ROM, as soon as it booted, all of my texts popped up right there in hangouts, where they had been being diverted the whole time, despite SMS being turned off in Hangouts.
This time, I updated Hangouts, toggled SMS on and then off again, but all of my incoming texts were still going to Hangouts and not appearing in my stock SMS app at all. Finally, I flashed an updated stock rooted ROM, and no matter what I try, I cannot get Hangouts to stop handling my incoming texts. This is absolutely infuriating, because as aforementioned, I'd rather lobotomize myself with a chopstick than use Hangouts. Has anyone else encountered this? Please help me!
Thanks!
The_mamba said:
Hello All,
I'm pretty experienced with Android and flashing new software and all that, but I am at my wits end this time. Last week I installed a ROM on my Sprint HTC One M7 that had hangouts as the default SMS app. I hate hangouts, so I installed a third party app. I only ended up having that ROM installed for a day or two before flashing a new one, and suddenly I couldn't receive SMS. I tried tons of things before finally ending up running the RUU to flash back to stock. Since hangouts is in the stock ROM, as soon as it booted, all of my texts popped up right there in hangouts, where they had been being diverted the whole time, despite SMS being turned off in Hangouts.
This time, I updated Hangouts, toggled SMS on and then off again, but all of my incoming texts were still going to Hangouts and not appearing in my stock SMS app at all. Finally, I flashed an updated stock rooted ROM, and no matter what I try, I cannot get Hangouts to stop handling my incoming texts. This is absolutely infuriating, because as aforementioned, I'd rather lobotomize myself with a chopstick than use Hangouts. Has anyone else encountered this? Please help me!
Thanks!
Click to expand...
Click to collapse
Go into the application manager, find Hangouts, and clear defaults. If you don't use it for anything else, you can always disable/delete it.
Planterz said:
Go into the application manager, find Hangouts, and clear defaults. If you don't use it for anything else, you can always disable/delete it.
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Click to collapse
I appreciate the suggestion, but unfortunately this was one of the first things that I tried and it did not work. Hangouts currently has no defaults set and is disabled on my phone. There was a 48 hour period where Hangouts wasn't even installed on my phone but it was still handling incoming texts.
The_mamba said:
nd is disabled on my phone. There was a 48 hour period where Hangouts wasn't even installed on my phone but it was still handling incoming texts.
Click to expand...
Click to collapse
That just doesn't sound possible.
Planterz said:
That just doesn't sound possible.
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Click to collapse
I agree! I wouldn't be here if I wasn't stumped. I had something similar happen with Google voice back on ICS when I had an SGS2, but eventually I was able to disable it. This time I am at a loss for real.
The_mamba said:
I agree! I wouldn't be here if I wasn't stumped. I had something similar happen with Google voice back on ICS when I had an SGS2, but eventually I was able to disable it. This time I am at a loss for real.
Click to expand...
Click to collapse
Duplicate installation, perhaps? I had this weird thing going on the other day where Titanium did an automatic restore after flashing a batch install of backups, and I had 2 iterations of Weather Bug (different versions). There have also been times where certain sideloaded apps had 2 iterations installed.
Try using a root file explorer and searching for for Hangouts. Maybe there's an .apk somewhere that still loads up even though it's not "installed" anymore.
Planterz said:
Duplicate installation, perhaps? I had this weird thing going on the other day where Titanium did an automatic restore after flashing a batch install of backups, and I had 2 iterations of Weather Bug (different versions). There have also been times where certain sideloaded apps had 2 iterations installed.
Try using a root file explorer and searching for for Hangouts. Maybe there's an .apk somewhere that still loads up even though it's not "installed" anymore.
Click to expand...
Click to collapse
Gonna check right now just to rule it out but I don't have high hopes since I did a full wipe before installing the Lollipop ROM that didn't contain Hangouts at all. I appreciate the continued suggestions though.
The_mamba said:
I did a full wipe before installing the Lollipop ROM that didn't contain Hangouts at all.
Click to expand...
Click to collapse
No Gapps packages, no batch restores? Maybe Google is doing it automatically when you first activate the phone. You're given the option to backup/restore your account, and if you do, the phone will start downloading apps that you had installed before.
Planterz said:
No Gapps packages, no batch restores? Maybe Google is doing it automatically when you first activate the phone. You're given the option to backup/restore your account, and if you do, the phone will start downloading apps that you had installed before.
Click to expand...
Click to collapse
Hmmmmm, that's one thing I did not think about, is using the Google restore feature when fresh installing. I did flash GAapps with the Lollipop Build but immediately disabled Hangouts. I wonder if maybe the setting isn't being applied "behind the scenes" when I flash a new ROM and allow Google to automatically restore settings. I'll have to play with this a bit. Thanks again.
The_mamba said:
Hmmmmm, that's one thing I did not think about, is using the Google restore feature when fresh installing. I did flash GAapps with the Lollipop Build but immediately disabled Hangouts. I wonder if maybe the setting isn't being applied "behind the scenes" when I flash a new ROM and allow Google to automatically restore settings. I'll have to play with this a bit. Thanks again.
Click to expand...
Click to collapse
That could be it. Installed, then disabled, then installed again automatically. If the restore is coming from a different source from Play Store, it's possible it's not making the same checks for existing installations, giving you a duplicate.
Planterz said:
That could be it. Installed, then disabled, then installed again automatically. If the restore is coming from a different source from Play Store, it's possible it's not making the same checks for existing installations, giving you a duplicate.
Click to expand...
Click to collapse
Man, I am really about to pull my hair out with this whole thing. I just installed a new ROM deleted Hangouts from system/app using root explorer after denying the auto-restore for Google and I still couldn't receive texts. Rebooted. Sent myself a few more test texts before re-installing hangouts and lo and behold, Hangouts had been receiving the texts even while not installed on any android device that I own. If Hangouts was a building, I would have looted it and burned it to the ground about an hour ago.
The_mamba said:
Man, I am really about to pull my hair out with this whole thing. I just installed a new ROM deleted Hangouts from system/app using root explorer after denying the auto-restore for Google and I still couldn't receive texts. Rebooted. Sent myself a few more test texts before re-installing hangouts and lo and behold, Hangouts had been receiving the texts even while not installed on any android device that I own. If Hangouts was a building, I would have looted it and burned it to the ground about an hour ago.
Click to expand...
Click to collapse
At this point, I've got nothin' left. Sorry.
Planterz said:
At this point, I've got nothin' left. Sorry.
Click to expand...
Click to collapse
Yeah, I think I have managed to find some super strange bug or something, I don't know. Thanks anyway for your multiple attempts.
What phone/app are you sending the texts from?
The_mamba said:
Yeah, I think I have managed to find some super strange bug or something, I don't know. Thanks anyway for your multiple attempts.
Click to expand...
Click to collapse
Did you figure it out yet?
Did you check under the main settings for default sms app? Also your not using Google restore option are you?
The_mamba said:
Yeah, I think I have managed to find some super strange bug or something, I don't know. Thanks anyway for your multiple attempts.
Click to expand...
Click to collapse
I was wondering if you had any luck finding what causes all the text to go to hangouts. I can receive MMS through messenger but not SMS. I thought I was the only person with this annoying problem. I was about to order another device but there has to be a solution to this problem.
Drayspencer said:
I was wondering if you had any luck finding what causes all the text to go to hangouts. I can receive MMS through messenger but not SMS. I thought I was the only person with this annoying problem. I was about to order another device but there has to be a solution to this problem.
Click to expand...
Click to collapse
Dray,
I did eventually solve it, though the problem persisted even after RUU. It turns out that the issue was with Google Voice. I don't use Google Voice, but I flashed a ROM that had SMS turned on in Google Voice by default. When I flashed a new ROM, sms was still being handled by Google Voice despite neither Voice nor Hangouts being installed on my phone. You should go into settings in Google Voice and make sure sms is turned off. If the app is not installed on your phone, download it and make sure it is turned off anyway, because as aforementioned it was affecting my sms even though Google Voice wasn't even installed. This should solve it.
The_mamba said:
Dray,
I did eventually solve it, though the problem persisted even after RUU. It turns out that the issue was with Google Voice. I don't use Google Voice, but I flashed a ROM that had SMS turned on in Google Voice by default. When I flashed a new ROM, sms was still being handled by Google Voice despite neither Voice nor Hangouts being installed on my phone. You should go into settings in Google Voice and make sure sms is turned off. If the app is not installed on your phone, download it and make sure it is turned off anyway, because as aforementioned it was affecting my sms even though Google Voice wasn't even installed. This should solve it.
Click to expand...
Click to collapse
@The_mamba ....Thanks so much. I was beginning to think the worse had happened. Thanks for getting back to me and helping me solve this thing. :highfive: