Can't download apps over 3g - Galaxy S III Q&A, Help & Troubleshooting

hey guys. I just got my gs3 two days ago. love it. when I got it, I downloaded all my apps over WiFi. worked perfectly. today I tried downloading an app over 3g and it just won't download. it just sits there with the rolling bars but the download never starts. it's nearly 12hrs so I guess it's not a Google problem plus downloading over WiFi works.
I cleared data and cache for the play store, switched off my phone a couple of times and still nothing.
everything is stock and not even rooted yet.
took forever to download all my apps (slow WiFi) so I want to leave factory reset as a last resort
is there anything else I can do

Are your network speeds fast in your area since the S3 is a 4G phone and you said 3G
Sent from my SGH-T769 using xda app-developers app

im_awesome_right? said:
Are your network speeds fast in your area since the S3 is a 4G phone and you said 3G
Sent from my SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
I am on 3G. network speeds are decent around 3 mbps. had no problems whatsoever on my sgs1 even downloading while on edge.
browsing the internet and even browsing the play store is fast, it's just that it does not want to initialize downloading from there.
after a while the phone says it could not download due to an error 495

im_awesome_right? said:
Are your network speeds fast in your area since the S3 is a 4G phone and you said 3G
Sent from my SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
The S3 GT-i9300 is not a 4G phone.

Yes it is
Sent from my SGH-T769 using xda app-developers app

Just because your provider may market Hspa+ (which is only an upgrado of Hspa, which is considered an extension to 3g and is often called 3.5G) as 4G does not make the device 4g. Wimax and Lte are both candidates for 4g (afaik there no official 4g) but Lte has won that war already.
Sent from my GT-I9300 using xda premium

please stay on topic guys. it's really irritating that I can't download or update anything over 3G on the play store.
I cleared play store data and cache as well as download managers data and cache
I rebooted a few times
did a battery pull, as well as a SIM card pull to clean it's contacts
removed my sd card
signed out of gtalk and signed in again (Google support page mentioned this)
Nothing helps. my galaxy s1 can download over 3G so why can't this one do it.
like I said before, I can download over WiFi
please help me. I can't be the only one who has experienced this

Ohh ok
Sent from my SGH-T769 using xda app-developers app

cowppl said:
hey guys. I just got my gs3 two days ago. love it. when I got it, I downloaded all my apps over WiFi. worked perfectly. today I tried downloading an app over 3g and it just won't download. it just sits there with the rolling bars but the download never starts. it's nearly 12hrs so I guess it's not a Google problem plus downloading over WiFi works.
I cleared data and cache for the play store, switched off my phone a couple of times and still nothing.
everything is stock and not even rooted yet.
took forever to download all my apps (slow WiFi) so I want to leave factory reset as a last resort
is there anything else I can do
Click to expand...
Click to collapse
Might be a dumb question but do you have any data conservation apps installed? Sometimes those mess with those things.
Sent from my GT-I9300 using Tapatalk 2

It's happen many times with me on 3G...
What I did to download?
Opend store start downloading a application...
W8 application didn't download yet
It is just showing the progress bar trying to download no data receiving
I leave it as it was ... Didn't wipe anything and just restart my phone
And bang now download starts...
Short note :- just start a download and after few seconds if no data receiving restart your phone
Check if it works for uh
Sent from my GT-I9100 using Tapatalk 2

jonathan_337 said:
Might be a dumb question but do you have any data conservation apps installed? Sometimes those mess with those things.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
no data conservation apps at all. never use any of those
rjsmer said:
It's happen many times with me on 3G...
What I did to download?
Opend store start downloading a application...
W8 application didn't download yet
It is just showing the progress bar trying to download no data receiving
I leave it as it was ... Didn't wipe anything and just restart my phone
And bang now download starts...
Short note :- just start a download and after few seconds if no data receiving restart your phone
Check if it works for uh
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
tried it and it did not work.
I even removed my Google account and signed in again but still nothing. I hope is not the phone because everything else is perfect. looks like I will have to do a factory reset over the weekend once I back up my pictures and stuff

cowppl said:
no data conservation apps at all. never use any of those
tried it and it did not work.
I even removed my Google account and signed in again but still nothing. I hope is not the phone because everything else is perfect. looks like I will have to do a factory reset over the weekend once I back up my pictures and stuff
Click to expand...
Click to collapse
Before factory reset try on another sim card... May fault from your provider's end...
Sent from my GT-I9100 using Tapatalk 2

Hey guys, thanks for all the advice.
I installed the SAMSUNG GALAXY S3 TOOLKIT and rooted my phone. Don't know why, but it started working after that. I just rooted and did nothing else.
Hopefully it stays this way
again, thanks a lot for all you guys input

cowppl said:
hey guys. I just got my gs3 two days ago. love it. when I got it, I downloaded all my apps over WiFi. worked perfectly. today I tried downloading an app over 3g and it just won't download. it just sits there with the rolling bars but the download never starts. it's nearly 12hrs so I guess it's not a Google problem plus downloading over WiFi works.
I cleared data and cache for the play store, switched off my phone a couple of times and still nothing.
everything is stock and not even rooted yet.
took forever to download all my apps (slow WiFi) so I want to leave factory reset as a last resort
is there anything else I can do
Click to expand...
Click to collapse
I have a solution for you please see:
http://forum.xda-developers.com/showthread.php?p=34775108#post34775108

Related

installed Senselss Rom 2.0 Ics and now no data

so i downloaded and installed senselessRom 2.0 ICS and did full wipe installed the zip and it auto installed the kernel at fastboot. loaded it up and i get no data. signal is good and wifi works but no data. i checked md5 and its right, wiped and flashed again with same result. rom is beautiful and most things work great other than the random system ui FC but that is a known issue and not a big deal. i checked in phone info and under mobile network state it says disconnected but mobile data is checked always on in settings =. ive tried everything i can think of anyone have any ideas? im comming from ineffebilis v1.0 if that maters. and also verizon data is not down in my area either lol.
You have to go to data usage, I think it's called, in settings, and it'll say Mobile Network, and have an on/off switch. These roms come with data turned off by default.
Sent from my ADR6425LVW using XDA App
Go into system settings, data usage, and enable mobile data on.
Sent from my ADR6425LVW using xda premium
lol you guys are awesome thank you so much lol
try
checking in settings under mobile data settings, mine was off by default when i installed the rom
I had this problem too but didn't notice it until hours after I had flashed the rom because I was on wifi all day. Once I got off wifi I was like wtf no data? I was about to get rid of it until I went into that and found that mobile data was turned off, kinda dumb IMO.
Took me like 10 minutes to find the switch. Why the hell is buried under THAT menu, and not with the BT/wifi/airplane etc menu? Because that might be logical?
Ya the ics menu is quite a bit different I never even saw that and in a completely different part of the menu there is the option for auto on mobile data and that was checked so I was stumped but ya thank god you guys told me where it was lol
Sent from my ADR6425LVW using XDA App
reverendbill said:
Took me like 10 minutes to find the switch. Why the hell is buried under THAT menu, and not with the BT/wifi/airplane etc menu? Because that might be logical?
Click to expand...
Click to collapse
Ics has already been said to not be user friendly.
Sent from my ADR6425LVW using XDA App
hondapowergt30r said:
Ya the ics menu is quite a bit different I never even saw that and in a completely different part of the menu there is the option for auto on mobile data and that was checked so I was stumped but ya thank god you guys told me where it was lol
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
My thoughts exactly. I saw that and then posted in the senseless thread asking if my phone was screwed up since there wasn't a data connection. Once I found it I went back in deleted that part of my post lol

What the f*** is wrong with Pandora?

Buffering 1%...
Loading....
Next song!
Buffering 1%...
Loading....
Anyone else having this problem?
I'm in Atlanta (where 4G is SUPPOSED to be active) but even my 3G speeds have been dramatically slow.
I flashed another rom in hopes it would help but nothing.
Not sure but I think its a problem with the app and our phone.
Sent from my HTC Evo LTE
I have this problem on my gnex sometimes. It's weird, and annoying. It only does it when I'm at work though xD
Have you power-cycled the phone? This seems to help when my network connection gets weird...
mexiking713 said:
Not sure but I think its a problem with the app and our phone.
Sent from my HTC Evo LTE
Click to expand...
Click to collapse
I don't think it's our phone bc it was working fine 2 weeks ago.
Now it sucks.
eXplicit815 said:
Have you power-cycled the phone? This seems to help when my network connection gets weird...
Click to expand...
Click to collapse
What is power cycle?
If you mean restart, yes I have.
I've also uninstalled the app and reinstalled it.
Wiped cache.
Tried a new Rom.
Thrown ny phone at a wall.
None of it worked.
update your prl and profile that worked for me
Sent from my EVO using xda premium
^ Did both of those and it hasn't help. Thank you for helping.
Please read this existing thread for some information on Pandora.
http://forum.xda-developers.com/showthread.php?t=1731895
You prob have slow connection... Mine works fine
Sent from my EVO using Tapatalk 2
Did you try lowering the quality? Might've been set to High Quality somehow.
I was having the same problem, I grabbed the apk for the older version out of the thread linked above and that fixed it up for me. The PRL/Profile updates didn't help me.
Have same issue sometimes, I listen to Pandora a lot. Happens everywhere I have ****ty data speeds, which is pretty much all over lol.
Sent from my EVO using xda app-developers app
I had the same problem, I uninstalled the one from the market went into recovery wiped dalvik and cache, and Installed one I use on my Motorola Photon and signed back on and it works now.
I tried 3 different stations just to make sure.
try dis version of pandora the links wair removed but just google it it works fine
http://forum.xda-developers.com/showthread.php?t=977182
COCODRILO45 said:
try dis version of pandora the links wair removed but just google it it works fine
http://forum.xda-developers.com/showthread.php?t=977182
Click to expand...
Click to collapse
You're the fkn man!
Installed it and it works.
FYI:
This version removes ads and allows unlimited skipping (basically Pandora ONE) and it seems to be working at my work now (which is where it NEVER worked.) Now I can't wait to try it at my gym for further tests. :good:

2 minute lag delays and constant freezing :/

Hey everyone,
So my girlfriend just got the LTE about 2 weeks ago, and now there is a real problem. I rooted it for her with s-off and flashed the stock/liquidsmooth rom. Everything has been running extremely smooth and great until today. The phone was in her pocket while we were out and when she pulled it out of her pocket and tried to unlock it, the phone was lagging really bad like a 15 second lag delay on everything and kept freezing. I tried wiping everything and reflashing the rom 2 or 3 times and its still doing the same thing. I'm very "flash savvy" and have quite a bit of android experience. When I push the power button to unlock the phone, the 3 bottom lights will just light up with the screen still black for about 2 minutes until it will light up and work semi smoothly.
Nothing was working so I try flashing another rom from the dev section and the same thing is still happening. I dont want to have to unroot it and take it into Sprint, so any help is greatly appreciated.
Anyone?
Sent from my PG86100 using xda premium
No need to unroot - Sprint treats rooted phones the same as non-rooted phones now. There's clearly something severely wrong with the phone if you've wiped and flashed multiple times. Maybe run the RUU? If not, go to Sprint.
Sent from my EVO using xda app-developers app
PsiPhiDan said:
No need to unroot - Sprint treats rooted phones the same as non-rooted phones now. There's clearly something severely wrong with the phone if you've wiped and flashed multiple times. Maybe run the RUU? If not, go to Sprint.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
The bootloader is unlocked, and I can't for the life of me get it to relock. EVERY method I've tried doesn't work for me. Will they take it even with the unlocked/tampered bootloader?
Well I've got the phone to work a little better...But everytime I lock the phone and try to unlock it, it won't respond for about 2 minutes. And it keeps saying "process system is not responding" or sometimes "process com.android.phone is not responding". I've tried fixing permissions and partition SD card. Guess I'm taking it to sprint.
I am pretty sure you can get it repaired or replaced regardless of the bootloader status. Search the General section or the Q&A section. I guarantee it has been discussed, I just don't remember the answer.
Sent from my EVO using xda app-developers app
fearwillkeepus said:
Well I've got the phone to work a little better...But everytime I lock the phone and try to unlock it, it won't respond for about 2 minutes. And it keeps saying "process system is not responding" or sometimes "process com.android.phone is not responding". I've tried fixing permissions and partition SD card. Guess I'm taking it to sprint.
Click to expand...
Click to collapse
What is your wiping process? You said everything but can you be specific? What rom did you flash? Is your recovery updated? Did you check md5 of the rom?
Sent from my lair.
PsiPhiDan said:
I am pretty sure you can get it repaired or replaced regardless of the bootloader status. Search the General section or the Q&A section. I guarantee it has been discussed, I just don't remember the answer.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Correct, as long as one has total equipment protection
If a store gives issues on it just ask them to look it up in policy.
OP
You tried re flashing that Rom and wipes but have you tried a different Rom?
Sent from my EVO using xda app-developers app
00mred00 said:
Correct, as long as one has total equipment protection
If a store gives issues on it just ask them to look it up in policy.
OP
You tried re flashing that Rom and wipes but have you tried a different Rom?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I can also verify this.
Sent from my EVO using xda premium
I wiped cache, dalvik, system, factory data. The usual. And tried flashing 5 roms - stock with goodies(the latest one and an older one), miklatte, meanrom, and a stock rooted rom. Tried fixing permissions on all of them too. I tried 2 different kernels and reflashed the radio aswell but no luck.
I took it into sprint today and they wanted to keep it overnight lol, so I will findout in the morning.
Still blows my mind how the phone went from working so great and then 5 minutes later it was completely unresponsive.
Sent from this 3D thing
fearwillkeepus said:
I wiped cache, dalvik, system, factory data. The usual. And tried flashing 5 roms - stock with goodies(the latest one and an older one), miklatte, meanrom, and a stock rooted rom. Tried fixing permissions on all of them too. I tried 2 different kernels and reflashed the radio aswell but no luck.
I took it into sprint today and they wanted to keep it overnight lol, so I will findout in the morning.
Still blows my mind how the phone went from working so great and then 5 minutes later it was completely unresponsive.
Sent from this 3D thing
Click to expand...
Click to collapse
return it to sprint store and exchange one, thats what happen on my 1st evo lte.
nothing i can do to fix it, it randomly freeze, lag from anywhere 30 sec to couple mins.
They gave her a brand new one and they didn't care that the broken one was rooted and unlocked.
Told ya!
Things working fine now I assume?
Sent from my EVO using xda app-developers app
Yupp.

[Q] No Network at all.. 3G 1X or LTE

So after working with Sprint with morning and messing with it all day I am at a lost and have taken to XDA to find the cure.
My LTE stopped working properly over the past, well ever since i got it actually, but ever since LTE went live in Chicago i have not been able to keep a mobile connection. I have been switching back and forth between my og EVO and my LTE. I went back to my LTE and long story short I can make calls and texts and the WiFi works but I have no mobile network. It shows the bars but has no 1x or 3g or 4g icon. I have had Sprint reset the phone and re-active it numerous times and still nothing. Anyone have an idea how to get it back? even by going through ##3828# ?
on a side note, when Sprint re-activated the phone and reset it when i booted the phone back on it did NOT do a hand free activation.
Please Help
EDIT: also it won't do Firmware, PRL, Profile updates....
Call Sprint. Have them update your profile manually. Reboot. Update prl and pri
Sent from my EVO using xda app-developers app
Deathsnuggle said:
Call Sprint. Have them update your profile manually. Reboot. Update prl and pri
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I did, my phone will not update PRL or PRI, it just loads and loads. And Sprint never can help me I have called today.
I just got a glimpse of 3G!! So I opened Titanium Backup and i got this "message" (see attached) I clicked "restore the previous ID" and my 3G icon went on for about 10 seconds and then went away again and has not reappeared.
I am also having this problem as of today...just randomly happened....Just keeps "Looking for Service" wifi works, but nothing else does.....hmmmmmm
Mine though has no bars, just an x above the bars....won't call/text/anything....hmmmmm
Mine does this occasionally. Especially while using WiFi. X over signal, looking for service. I started a thread but didn't get a reply. For me, rebooting the phone restores the signal. It hasn't happened for a while so hopefully fixed itself somehow.
Sent from my EVO using xda app-developers app
5 Liter Fever said:
Mine does this occasionally. Especially while using WiFi. X over signal, looking for service. I started a thread but didn't get a reply. For me, rebooting the phone restores the signal. It hasn't happened for a while so hopefully fixed itself somehow.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I have an S2 and i noticed over the past day that it randomly drops service but picks it right back up while driving around town. (Chicago Suburb).
Rebooting does nothing for me though
EDIT: on the phone with Sprint at the moment, we shall see how good they are.
http://forum.xda-developers.com/showthread.php?t=1876622
This was my thread with a similar issue. Changing active profile from 0 to 1 fixed my issue. Perhaps it would fix yours too?
Sent from my EVO using xda premium
Cherokee4Life said:
I have an S2 and i noticed over the past day that it randomly drops service but picks it right back up while driving around town. (Chicago Suburb).
Rebooting does nothing for me though
EDIT: on the phone with Sprint at the moment, we shall see how good they are.
Click to expand...
Click to collapse
Just got off the phone... all they wanted to do was a profile update. Data Profile reset and then a Factory Reset.
All of which I have tried before. Finally she told me I had to take it into a Sprint service center because their is something physically wrong with the phone because the hands free activation would never activate.
READ!!!!!! ----> She mentioned something under her breath that I don't think she wanted me to hear. She asked if I was in Illinois. When I said yes I am in the Chicago Suburb area she quietly said "oh.. there is an outage in your area" HMMMM Interesting.
Moderators rescale pics often u need q iphone then
Sent from my EVO using xda app-developers app
richardb2837 said:
Moderators rescale pics often u need q iphone then
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
huh?
Try to do the hard factory reset using ##786# AND enter your MSL as the password that is how I got mine to work... My issue was becaiee my MID AMD MEID were somehow both deleted..after doing this it will reset and force a handsfree activation on boot up.
Sent from my EVO using xda premium
EVOuser94 said:
Try to do the hard factory reset using ##786# AND enter your MSL as the password that is how I got mine to work... My issue was becaiee my MID AMD MEID were somehow both deleted..after doing this it will reset and force a handsfree activation on boot up.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
You sir are a genius. First i went into ##3282## and entered my MSL and reset it there and then I went into ##786# and reset my phone. It took a while but finally booted back up and went to the Hands Free Activation. Mind you, I have had 5 different employees for Sprint attempt to get my phone to do the hands free activation and none of them could.
Cherokee4Life said:
You sir are a genius. First i went into ##3282## and entered my MSL and reset it there and then I went into ##786# and reset my phone. It took a while but finally booted back up and went to the Hands Free Activation. Mind you, I have had 5 different employees for Sprint attempt to get my phone to do the hands free activation and none of them could.
Click to expand...
Click to collapse
Lol it was all trial and error!!! Took me like 4 hours to figure this out... 1 hour at least on the phone with Sprint, they are idiots!!!! Lol
Sent from my EVO using xda premium
gmugrad04 said:
http://forum.xda-developers.com/showthread.php?t=1876622
This was my thread with a similar issue. Changing active profile from 0 to 1 fixed my issue. Perhaps it would fix yours too?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
This was the issue on my end....I probably looked at the data profile 50 times in the last day trying to figure it out....Sprint, no help (they just want to reset everything)....the worse part is once I read this and saw mine was at 0, I almost knocked myself over because I couldn't believe I didn't see it earlier!...Thank You for making me look twice at that and caught my mistake!
zrmxp95 said:
This was the issue on my end....I probably looked at the data profile 50 times in the last day trying to figure it out....Sprint, no help (they just want to reset everything)....the worse part is once I read this and saw mine was at 0, I almost knocked myself over because I couldn't believe I didn't see it earlier!...Thank You for making me look twice at that and caught my mistake!
Click to expand...
Click to collapse
Sorry, where did you go to set it to "1"? I'm having the same problem and hoping this fixes it. Thanks!

Data connection issues (ATT)

I've noticed lately I'll be able to connect to data one minute and the next I don't.. even though I have full bars and the 4G icon is spewing its orange lines... only thing that fixes this is a reboot, then magically I have connection again.
I'm running stock 11c... anyone else have this issue?
My wife had the same problem a couple days ago. Our rom is stock 10o. At least this phone boots a lot faster than my old atrix.
Sent from my LG-E970 using Tapatalk 2
I've experienced that as well. I'm currently using the ported stock Jelly Bean Rom and I have the 4GLTE symbol with the orange bars but when I try to load a YouTube video, it'll keep loading without showing the video. But when I reboot, it'll start it, but then when I want to watch another, it will just keep loading. I can still load up the Internet and the xda app but I can't watch videos.
Edit: So it's not that it won't load videos, it just takes a long time. I believe it's just not receiving LTE like is has before.
Sent from my LG Optimus Me
You may have tried this, since you mentioned the only thing that fixes the data connection is a reboot, but have you tried putting the phone in airplane mode and back again? That works for me when mine is stubbornly showing there's a data connection where nothing is happening.
Sent from my LG-E970 using xda app-developers app
shrike said:
You may have tried this, since you mentioned the only thing that fixes the data connection is a reboot, but have you tried putting the phone in airplane mode and back again? That works for me when mine is stubbornly showing there's a data connection where nothing is happening.
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
I have done the airplane trick and that temporarily fixed my issues when I was on the stock rom. I also went in and got a new sim which seemed to help. I haven't noticed it as much since the new sim.
shrike said:
You may have tried this, since you mentioned the only thing that fixes the data connection is a reboot, but have you tried putting the phone in airplane mode and back again? That works for me when mine is stubbornly showing there's a data connection where nothing is happening.
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
I've tried turning data on and off but that doesn't seem to work... haven't tried airplane mode yet.
I'm on 10o and I'm having the same issue with data. It is the radio because I've had this issue with other phones in the past and with them I had to flash different radios for a fix. Hopefully it will be fixed when they release the official JB for us Att users.
Sent from my LG-E970 using xda premium
Drewman294 said:
I've experienced that as well. I'm currently using the ported stock Jelly Bean Rom and I have the 4GLTE symbol with the orange bars but when I try to load a YouTube video, it'll keep loading without showing the video. But when I reboot, it'll start it, but then when I want to watch another, it will just keep loading. I can still load up the Internet and the xda app but I can't watch videos.
Edit: So it's not that it won't load videos, it just takes a long time. I believe it's just not receiving LTE like is has before.
Sent from my LG Optimus Me
Click to expand...
Click to collapse
Same issue here I also have the ported jellybean and it does it on WiFi too also my email keeps saying login error
Sent from my LG-E970 using xda premium
BIGDADDYXXL said:
Same issue here I also have the ported jellybean and it does it on WiFi too also my email keeps saying login error
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
Weird huh? I'm going to try the new v2 of the rom and see if that might help. Fingers crossed.
Sent from my LG Optimus Me
I've got the same problem as well. Often times when I am in an area with full bars and I get the 4G LTE symbol, I get no data at all.
I'll chime in and say I have the same problem as well. It affects me both on WiFi and on HSPSA. I can only describe it as incredibly annoying.

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