Help! Phone won't update profile - Sprint HTC EVO 4G LTE

Hi everyone: It all started last night when I tried to do a PRL update but accidentally hit Profile update...Now my data doesn't work! I took my phone to the sprint store to see if they can get it going and they couldn't.
They tried a prl/profile update and a hard reset its a no go, They also tried ##72786# code and the phone won't activate the MSL screen even ##DATA# won't work. They said they never seen this issue before and said I need a replacement (Refurb).
I don't want a refurb! Is there anything I can do to fix it...Im 100% stock with the new OTA update.

this also happened to me- I had to get them to order me a new one yesterday... Also from what they said, they still are sending out new ones as replacements here..

xTmDarren said:
this also happened to me- I had to get them to order me a new one yesterday... Also from what they said, they still are sending out new ones as replacements here..
Click to expand...
Click to collapse
Wow! I went ahead and ordered it hope its a new one!
I think there are files that got corrupted.
If anyone can help fix before I get the replacement Let me know thanks.

Are you rooted ? If so try a full wipe or try running an ruu.
#Root-Hack_Mod*Always\=LTE

I had the same problem, and I had to get a replacement.
Sent from my EVO using xda premium

laie1472 said:
Are you rooted ? If so try a full wipe or try running an ruu.
#Root-Hack_Mod*Always\=LTE
Click to expand...
Click to collapse
I'm stock! Is it possible to run a ruu stock?
I noticed In settings/about/phone identity my current usernames is blanked!
Update: I can't receive call either just make them

Yes you can run an ruu if your stock. Also I would recommend it. Hopefully it helps.
#Root-Hack_Mod*Always\=LTE

laie1472 said:
Yes you can run an ruu if your stock. Also I would recommend it. Hopefully it helps.
#Root-Hack_Mod*Always\=LTE
Click to expand...
Click to collapse
I run the ruu and its a no go!
looks like its a deeper problem

I had a couple customers come in with this issue and me and 1 of the techs i work with, were able to fix this issue with some trial and error. Took about 2 hours to fix tho.
Sent from my EVO LTE using XDA Premium app

eyeisdasteve said:
I had a couple customers come in with this issue and me and 1 of the techs i work with, were able to fix this issue with some trial and error. Took about 2 hours to fix tho.
Sent from my EVO LTE using XDA Premium app
Click to expand...
Click to collapse
Sooooooooooooooooooooooo....what was the fix? LOL Same thing happened to me last night at my local Best Buy. Spent two hours there trying to get my phone working again. She finally gave up and pulled a new one from stock. Sweet!

Great. The so-called "fix" is getting a new handset?! Great...
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!

Actually no. It consisted of doing data refresh's, hard resets, profile updates and username resets. Also we had to flag the phone stolen then have it taken off.
Huge hassle.
Sent from my EVO LTE using XDA Premium app

Activate Device
Mine was doing the same thing after a pushed PRL update...scratched my head for a while figuring it out. I used "Activate Device" in settings: it took a few tries but eventually showed results. Afterward, it allowed the profile update.

Related

[Q] Has anyone had problems returning to Sprint after HTCdev unlock?

I'm wondering if anyone has been denied a return. Does sprint check the bootloader for *Tampered* or *Re-locked*?
I really want to start flashing roms but there is the possibility that I won't keep the phone.
Just relock your bootloader and run ruu. Then it will be acceptable. At least that's what I had to do after I showed up at the store all rooted and everything.
sent from my EVO LTE.
Jabawockee said:
Just relock your bootloader and run ruu. Then it will be acceptable. At least that's what I had to do after I showed up at the store all rooted and everything.
sent from my EVO LTE.
Click to expand...
Click to collapse
Yup just do that, they don't usually check the phone stays of root, unless the person that takes care of you is a [email protected][email protected]
Sent from my EVO using Tapatalk 2
Well my power button was in the fritz the first day. Unfortunately the Regional HTC was at my local Sprint. Guess what he did? That's right. Booted into the bootloader. Why. I have no frikken clue. All the reps were amazed by what I did to the Dr ice so soon. Even another local sprint about 5 miles away found out (a friend of mine that works there told me) I was pretty pissed that I went in there to exchange it out and he booted Into that. O asked him for what reason, but he seriously had no clue what the f**k he was talking about. Honest to god. I'm mean, I'm sure he was just a sales Rep for HTC. But damn. When he seen that Tampered sign and when he also booted into TWRP, he was like "jeez, android in gone. Why did you do that?" LOL. So, o talked to one of my girl friends from Sprint, she's gonna hook me up. But I wad so shocked that he did that, all over me ha ing an issue with my power button. That was the first for me. Thank is god tha issue I had was due to a couple of apps .or allowing my phone to sleep correctly. Ahh well
Sent from my EVO using Tapatalk 2
I exchanged mine yesterday after with it relocked and still rooted with no issues.
Well to be fair a bad kernel could affect the power button. Maybe he thought you were flashing kernel ports or something
Thanks for the response guys!! I'm gonna unlock now!
jaswolf said:
I exchanged mine yesterday after with it relocked and still rooted with no issues.
Click to expand...
Click to collapse
this phone just came out why did you return it already?
It's hard to check if the bootloader was unlocked when you have a broken screen. (wink wink)
Sent from my EVO using XDA
Do not go to a corp store go to a retail store that does repairs they need to order one which is two days and they take the old one. No way there are refubs yet.
Sent from my EVO using XDA
Well that is good to know. I'm waiting for mine to charge so I can activate, but hopefully everything checks out. I'm glad to know that relocking and going back to stock seems to take care of CS issues.
fearbasel04 said:
Do not go to a corp store go to a retail store that does repairs they need to order one which is two days and they take the old one. No way there are refubs yet.
Sent from my EVO using XDA
Click to expand...
Click to collapse
? I went to a corporate store and they exchanged my phone for a brand new one. Is that not normal?
fastmikey1969 said:
? I went to a corporate store and they exchanged my phone for a brand new one. Is that not normal?
Click to expand...
Click to collapse
It is normal but some stores are aholes and check for root and unlocked bootloggers and act like they are the owners of sprint. Hard to find a good crop store.
Sent from my EVO using XDA
fearbasel04 said:
It is normal but some stores are aholes and check for root and unlocked bootloggers and act like they are the owners of sprint. Hard to find a good crop store.
Sent from my EVO using XDA
Click to expand...
Click to collapse
*Bootloggers* ha ha
But yeah guess it will depend who takes care of you
Sent from my htc_jewel using Tapatalk 2

Trying to get rid of an error code and EPST isn't working correctly.

Yesterday I attempted to do a profile update and it failed. Since then, I've been periodically getting an error, a data call failure. In the past I've fixed this by resetting my data profile by dialing ##DATA# using EPST.
I rooted my phone (finally) in order to fix this, but when I try to use EPST nothing happens. I dial the code and nothing comes up at all. I've tried multiple ESPT.apk files and still nothing.
Has anyone seen this before?
Have you tried flashing another Rom and trying ##3424# again?
Sent from my HTC Evo LTE
mexiking713 said:
Have you tried flashing another Rom and trying ##3424# again?
Sent from my HTC Evo LTE
Click to expand...
Click to collapse
I first tried it before I rooted, just to test it out. It didn't work then.
Then I rooted and flashed Haus' 1.22 stock ROM - no luck.
Then I flashed Flex's stock with goodies - still nothing.
Weird. So nothing pops up when you dial ##DATA# right? Doesn't prompt you for password?
Sent from my HTC Evo LTE
Nope, nothing pops up.
You have the latest radios for 1.22.651.3 right?
Sent from my HTC Evo LTE
mexiking713 said:
You have the latest radios for 1.22.651.3 right?
Sent from my HTC Evo LTE
Click to expand...
Click to collapse
Yes, I took the OTA update when it was released.
All out of ideas. Try running the latest ruu and see if that helps. That's all I can think of.
Sent from my HTC Evo LTE
mexiking713 said:
All out of ideas. Try running the latest ruu and see I'd that helps. That's all I can think of.
Sent from my HTC Evo LTE
Click to expand...
Click to collapse
I'll give that a shot then. Thanks for trying to help.
No problem :thumbup: update us with the result
Sent from my HTC Evo LTE
Whatever you do, don't mess with CDMA workshop. I royally [email protected] up my phone yesterday and now its at BB Geek Squad repair.
Sorry about the @, Duce
Update: Just spent almost an hour on the phone with Sprint and they had no idea what was going on. They want me to bring the phone in to have them check, and possibly pay to get it replaced. I'm kind of upset that I may have to pay more money to get a replacement when it's the network's fault that my profile update failed.
I'm going to try a couple more things on my own before I give up.
Yep. Looks like I'm going to need to get a replacement.

[Q] Error code 1233 when updating profile/prl

Last night I decided to try to update my prl through the updater in Sense and I got an error code 1233. Called sprint tech support and spent an hour trying to get it fixed. The tech ended up just sending me a new phone, which a huge buzz kill because I've had hboot 1.12 since the beginning with s-off. Was running toasted-deck from irc, and I don't know if that had anything to do with my phone getting screwed up so I figured I'd ask if anyone else has had this problem? I want to unlock this new phone when I get it too, and I'm really going to miss TD if this is a common problem.
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
malicenfz said:
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
pbedard said:
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
Click to expand...
Click to collapse
I searched high and low for a fix before I even called Sprint Tech. Any chance you can point me in the right direction? I'll just send them their locked down phone back if I can fix this one.
sslbaron said:
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
Click to expand...
Click to collapse
Unfortunately I did try in a few different areas. I live in Cincinnati and go to school in Dayton, but got the same error in both places. I really wonder how this even happened because I never had a problem running AOSP on my OG EVO so I don't think that could be it.
I had this happen on my 3D and when it did work it only connected to Verizon....weird I know and even the tech couldn't believe but I did a data reset on it and never had that problem again.
Sent from my EVO using Tapatalk 2
So I was on stock with goodies and just out of curiosity switched to mean rom to try and activate my phone. The activation went off without a hitch and now my phone is working perfectly again. So pumped.
if u were able to do it before then all of sudden u can't, it must be sprint
Sent from my EVO using xda app-developers app
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
josh030181 said:
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
mmhama2 said:
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
OK i flashed to mean rom and now I'm able to update prl and profile without getting the error, as for the busy tone it was gv, i signed out of gv the calls went thru then i signed back in and get the busy signal again, which sucks because that's never happened before till now.
Sent from my EVO using xda premium
I had the same problem a few days ago. I was Running CM10 and switched over to Stock w/ Goodies to update my PRL and Profile so i can take advantage of LA's new LTE network but i kept getting that error. I ended up unrooting and relocking my phone and restored to complete stock after that it updated fine the first time. I doubt being rooted prevents you from updating either the PRL or Profile.
I was getting the same error code at work. I googled the code ansomeone said it was a connection problem. I believe this because I never get a good signal at work. When I got home my prl updated. I'm on meanrom.
Easy Fix
Turn off WiFi and LTE radio (CDMA only) and try it. You should be able to update the PRL and Profile.
As "zAcHcOmA" mentioned, I also gave them a Thanks for it.. I had the same issue with "Error Code 1233".
My problem started when I noticed every incoming call I tried to answer thru the Handset would basically act as if I missed the call. Seems I didn't have an issue answering through Blue Tooth though. Not exactly sure what is causing this. I'll keep an eye on it after updating my PRL & Profile. Anyways, I did the following and was able to update both PRL & Profile..
1. Make sure Wireless is off
2. Set network to by going to Settings - Mobile Data - Network Mode "CDMA only"
3. I was then able to update both PRL & Profile through System Updates and I then rebooted my phone.
I'll now find out if my issue is resolved or if I still have on going issues.

[Q] No Network at all.. 3G 1X or LTE

So after working with Sprint with morning and messing with it all day I am at a lost and have taken to XDA to find the cure.
My LTE stopped working properly over the past, well ever since i got it actually, but ever since LTE went live in Chicago i have not been able to keep a mobile connection. I have been switching back and forth between my og EVO and my LTE. I went back to my LTE and long story short I can make calls and texts and the WiFi works but I have no mobile network. It shows the bars but has no 1x or 3g or 4g icon. I have had Sprint reset the phone and re-active it numerous times and still nothing. Anyone have an idea how to get it back? even by going through ##3828# ?
on a side note, when Sprint re-activated the phone and reset it when i booted the phone back on it did NOT do a hand free activation.
Please Help
EDIT: also it won't do Firmware, PRL, Profile updates....
Call Sprint. Have them update your profile manually. Reboot. Update prl and pri
Sent from my EVO using xda app-developers app
Deathsnuggle said:
Call Sprint. Have them update your profile manually. Reboot. Update prl and pri
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I did, my phone will not update PRL or PRI, it just loads and loads. And Sprint never can help me I have called today.
I just got a glimpse of 3G!! So I opened Titanium Backup and i got this "message" (see attached) I clicked "restore the previous ID" and my 3G icon went on for about 10 seconds and then went away again and has not reappeared.
I am also having this problem as of today...just randomly happened....Just keeps "Looking for Service" wifi works, but nothing else does.....hmmmmmm
Mine though has no bars, just an x above the bars....won't call/text/anything....hmmmmm
Mine does this occasionally. Especially while using WiFi. X over signal, looking for service. I started a thread but didn't get a reply. For me, rebooting the phone restores the signal. It hasn't happened for a while so hopefully fixed itself somehow.
Sent from my EVO using xda app-developers app
5 Liter Fever said:
Mine does this occasionally. Especially while using WiFi. X over signal, looking for service. I started a thread but didn't get a reply. For me, rebooting the phone restores the signal. It hasn't happened for a while so hopefully fixed itself somehow.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I have an S2 and i noticed over the past day that it randomly drops service but picks it right back up while driving around town. (Chicago Suburb).
Rebooting does nothing for me though
EDIT: on the phone with Sprint at the moment, we shall see how good they are.
http://forum.xda-developers.com/showthread.php?t=1876622
This was my thread with a similar issue. Changing active profile from 0 to 1 fixed my issue. Perhaps it would fix yours too?
Sent from my EVO using xda premium
Cherokee4Life said:
I have an S2 and i noticed over the past day that it randomly drops service but picks it right back up while driving around town. (Chicago Suburb).
Rebooting does nothing for me though
EDIT: on the phone with Sprint at the moment, we shall see how good they are.
Click to expand...
Click to collapse
Just got off the phone... all they wanted to do was a profile update. Data Profile reset and then a Factory Reset.
All of which I have tried before. Finally she told me I had to take it into a Sprint service center because their is something physically wrong with the phone because the hands free activation would never activate.
READ!!!!!! ----> She mentioned something under her breath that I don't think she wanted me to hear. She asked if I was in Illinois. When I said yes I am in the Chicago Suburb area she quietly said "oh.. there is an outage in your area" HMMMM Interesting.
Moderators rescale pics often u need q iphone then
Sent from my EVO using xda app-developers app
richardb2837 said:
Moderators rescale pics often u need q iphone then
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
huh?
Try to do the hard factory reset using ##786# AND enter your MSL as the password that is how I got mine to work... My issue was becaiee my MID AMD MEID were somehow both deleted..after doing this it will reset and force a handsfree activation on boot up.
Sent from my EVO using xda premium
EVOuser94 said:
Try to do the hard factory reset using ##786# AND enter your MSL as the password that is how I got mine to work... My issue was becaiee my MID AMD MEID were somehow both deleted..after doing this it will reset and force a handsfree activation on boot up.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
You sir are a genius. First i went into ##3282## and entered my MSL and reset it there and then I went into ##786# and reset my phone. It took a while but finally booted back up and went to the Hands Free Activation. Mind you, I have had 5 different employees for Sprint attempt to get my phone to do the hands free activation and none of them could.
Cherokee4Life said:
You sir are a genius. First i went into ##3282## and entered my MSL and reset it there and then I went into ##786# and reset my phone. It took a while but finally booted back up and went to the Hands Free Activation. Mind you, I have had 5 different employees for Sprint attempt to get my phone to do the hands free activation and none of them could.
Click to expand...
Click to collapse
Lol it was all trial and error!!! Took me like 4 hours to figure this out... 1 hour at least on the phone with Sprint, they are idiots!!!! Lol
Sent from my EVO using xda premium
gmugrad04 said:
http://forum.xda-developers.com/showthread.php?t=1876622
This was my thread with a similar issue. Changing active profile from 0 to 1 fixed my issue. Perhaps it would fix yours too?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
This was the issue on my end....I probably looked at the data profile 50 times in the last day trying to figure it out....Sprint, no help (they just want to reset everything)....the worse part is once I read this and saw mine was at 0, I almost knocked myself over because I couldn't believe I didn't see it earlier!...Thank You for making me look twice at that and caught my mistake!
zrmxp95 said:
This was the issue on my end....I probably looked at the data profile 50 times in the last day trying to figure it out....Sprint, no help (they just want to reset everything)....the worse part is once I read this and saw mine was at 0, I almost knocked myself over because I couldn't believe I didn't see it earlier!...Thank You for making me look twice at that and caught my mistake!
Click to expand...
Click to collapse
Sorry, where did you go to set it to "1"? I'm having the same problem and hoping this fixes it. Thanks!

Help fix 4G :(

Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
droidfun09 said:
Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
Click to expand...
Click to collapse
What carrier are you on?
In any case, I would RUU back to stock, including kernel, and see if I get 4G. Make sure 4G is available in your area....?
Look in mobile connection make sure you have 4g enabled...
Sent from my HTC6435LVW using xda app-developers app
I had the same problem when I got my phone back. Took it back to Verizon and got a new phone. I tried everything and nothing worked. It is like something happened to the radio. Tried to flash a new one nothing. Still haven't heard back from mtv on trying to get a refund.
Sent from my HTC6435LVW using Tapatalk 2
Sigh thats something i wanna avoid so Ill just have to stay stuck until moonshine comes out. I really like sense 5 and I don't wanna go back to 4+... Then I'll get a replacement I guess.
As far as RUU to stock and seeing if I was on LTE I already did all that. I was almost looking into build.props but I assumed that wouldnt work either. So guess I'm just stuck on 3G unless it randomly wanna come back which I doubt unless somebody comes up with a solution besides just getting a replacement.
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
Im going to explain this problem in a depth as i can.
I am s-off'd via jtagged, rooted and have twp recovery. I am on newest radio running NOS M7 v2.0.3
I can only connect to 3G for some reason with it reading eHRPD.
i do not know if it was reading this before i started the process of rooting since i never turn the phone completely on once i got it back.
So after some reading and advice i downloaded LTE on off to force 4G
It worked but at the cost of losing my mobile network causing me to not be able to make calls or send out text but i have 4G i can get on the internet.
Atm i am plagued with having 3G and service or using 4G w/o service... and this is a problem.
Also while on 4G it reads RSRP if that helps.
Idk if this is a hardware problem from me getting my device jtagged (which would suck since that means im stuck with it) or if it can be fixed.
Any suggestions would be highly appreciated since im getting annoyed
Click to expand...
Click to collapse
I had this happen after using my nexus. Somehow my SIM got corrupted. 4g worked on the galaxynexus but not my DNA. New SIM card fixed it. Try going to Verizon and asking for a new SIM card.
Sent from my HTC6435LVW using xda premium
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Awesome. I would like to know why it does this. It's nice to use my nexus every once in a while. But now I can't without needing a new sim.
Sent from my HTC6435LVW using xda premium
I mean I doubt this is it but I had a really old sim card since 4G first came out. I would test this but I don't want it to happen again. Lol
Sent from my HTC6435LVW using xda app-developers app
droidfun09 said:
I mean I doubt this is it but I had a really old sim card since 4G first came out. I would test this but I don't want it to happen again. Lol
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
droidfun09 said:
Thank you that fixed it. It took two Sims but I got everything working and now I have the ultimate phone.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I have the same issue that you are having. I am glad I was not the only person to have this happen I am going to put my phone back to being S-On and locked with the factory ROM and then head to Verizon to get a new SIM card.
chayos00 said:
I have the same issue that you are having. I am glad I was not the only person to have this happen I am going to put my phone back to being S-On and locked with the factory ROM and then head to Verizon to get a new SIM card.
Click to expand...
Click to collapse
That's more than likely not necessary if ur just getting a new SIM card. U shouldn't have an issue even if ur s off and unlocked. SIM cards r free.
Sent from my HTC6435LVW using xda premium
Krispenwah said:
That's more than likely not necessary if ur just getting a new SIM card. U shouldn't have an issue even if ur s off and unlocked. SIM cards r free.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Correct they are free, but the guy I tend to see at the Verizon store always seems to launch that hboot screen everytime I go in there. He did when I had the SIM card swapped earlier in the year as it would disconnect from my network several times a day. So I just want to be on the safe side.
I had my SIM card replaced twice on my resound and both times went to the store without relocking the bootloader or anything. Didn't have any issues. They programmed the new card and I was on my merry way. Maybe call em first and without giving any of ur account information ask if u can get a new SIM card if uv rooted ur phone. It would suck to go thru that process if it's not necessary but I can certainly understand the better safe than sorry approach. The phone call would definitely be worth the time though imo.
Sent from my HTC6435LVW using xda premium
chayos00 said:
Correct they are free, but the guy I tend to see at the Verizon store always seems to launch that hboot screen everytime I go in there. He did when I had the SIM card swapped earlier in the year as it would disconnect from my network several times a day. So I just want to be on the safe side.
Click to expand...
Click to collapse
Just go in and ask for a new sim card. No need to waste your time relocking and s-on'ing your phone.
Sent from my HTC6435LVW using xda app-developers app
So I got the issue resolved without a new SIM card. So here is a combo of things I did to resolved the issue. I have everything in the link below.
http://forum.xda-developers.com/showthread.php?t=2338810
I think it was resolved after I flashed my radio and then I went back to stock just in case I have any more issues in the next week. As if I do I will go back to the Verizon store and swap out my phone. But I'd rather be S-ON in case that happens and be that way for a bit. Plus I wanted to test the S-ON for future purposes of in case I needed to get back there I knew how to.

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