my home and search button not working - Motorola Droid RAZR

my home and search button not working. just used this phone only a week and now i noticed that it did not function properly. menu and back button are working. so i want to know if there is a special setting need to turn on in order to make those two button function like normal or it just that those button really damaged?

en.pisang said:
my home and search button not working. just used this phone only a week and now i noticed that it did not function properly. menu and back button are working. so i want to know if there is a special setting need to turn on in order to make those two button function like normal or it just that those button really damaged?
Click to expand...
Click to collapse
i don't know if there is some toggle for these buttons... but if there should be one, it would toggle all of them, right?
have you rooted your phone? flashed any custom ROMs?
in which way they are acting crazy?
- no more working
- once working once not?
did you harm your phone in any way?

I did not do anything like root or flash.
i believed that those button were not function from the day i bought..
it is no more working

en.pisang said:
I did not do anything like root or flash.
i believed that those button were not function from the day i bought..
it is no more working
Click to expand...
Click to collapse
ok...
just to be sure (no big chance to get it working but maybe...?):
Press POWER and VOL- for a few seconds, till screens goes black and then POWER, VOL- and VOL+
Navigate with VOL- to Recovery and than press VOL+
In recovery, if there's no to press VOL- and VOL+ to display, if it's already there do a cache wipe and a data wipe / factory reset.
if it's still not working, you should go and send it for a repair
PS: After data wipe you will lose every changed phone setting and downloaded app! Be sure you saved every important thing!

Sh4itan said:
ok...
just to be sure (no big chance to get it working but maybe...?):
Press POWER and VOL- for a few seconds, till screens goes black and then POWER, VOL- and VOL+
Navigate with VOL- to Recovery and than press VOL+
In recovery, if there's no to press VOL- and VOL+ to display, if it's already there do a cache wipe and a data wipe / factory reset.
if it's still not working, you should go and send it for a repair
PS: After data wipe you will lose every changed phone setting and downloaded app! Be sure you saved every important thing!
Click to expand...
Click to collapse
just to make sure, if i do just like u said does those data like in note or other apps will be restore after i reinstall back those apps if i turn on "automatic restore" setting?

en.pisang said:
just to make sure, if i do just like u said does those data like in note or other apps will be restore after i reinstall back those apps if i turn on "automatic restore" setting?
Click to expand...
Click to collapse
just partially...
but think about it. if it's not working and you'll send your phone to be repaired... You'll get a new one with nothing on it but the stock ROM... I don't think they will repair these touch buttons, but they will replace your phone with a new one.

Sh4itan said:
just partially...
but think about it. if it's not working and you'll send your phone to be repaired... You'll get a new one with nothing on it but the stock ROM... I don't think they will repair these touch buttons, but they will replace your phone with a new one.
Click to expand...
Click to collapse
yeah that's true.. :laugh: anyway thank's for your help :good:

Related

[Q] Pattern locked with out Data connection

Hi All,
I have a Zopo ZP900. Unfortunately, My kid tried too many pattern attempts, WITH OUT a data connection.
I tried lot of ways to get the phone unlocked but Could not do it.
Can any one help me out to get rid of this? My phone debug mode itself is not turned on...
Thanks a lot...
With regards
Saravanakumar S A
If u dont have umportant data on it u can do a full wipe using the stock recovery
1 close the phone
2 press vol up + power or home + power or vol up +home + power to enter the recovery
3 using the vol buttons to choose and home key to select , select wipe data/system format and choose yes
4 reboot and you will found that the lock vanished but every thing is wiped (this won't affect the sd card only the system memory
Sent from my GT-S5360 using xda premium
Pattern locked with out Data connection
When I try, I am getting only the following screen.
Factory mode
Full test
Item test
Test report
Clear eMMC
Version
Reboot
I could able to move the cursor up or down. But not ablke to choose anything else. Only option to get out of this to remove the battery.
Some time, I get an Android Icon, lying down and a red triange from its body!
sulursaro said:
When I try, I am getting only the following screen.
Factory mode
Full test
Item test
Test report
Clear eMMC
Version
Reboot
I could able to move the cursor up or down. But not ablke to choose anything else. Only option to get out of this to remove the battery.
Some time, I get an Android Icon, lying down and a red triange from its body!
Click to expand...
Click to collapse
simple go to Factory mode
then go to wipe data option
voila
phone is unlock
note ur data is deleted
but u can enjoy the feeling of new phone
Pattern locked with out Data connection
sammyroid said:
simple go to Factory mode
then go to wipe data option
voila
phone is unlock
note ur data is deleted
but u can enjoy the feeling of new phone
Click to expand...
Click to collapse
Dear Sammyroid,
But even in that I have a problem. I could not get into that Factory mode. This ZP900 had only 3 physical buttons. Nothing works so that I can choose the option. I am able to only move up and down using volume control. The home and power button are not working.
sulursaro said:
Dear Sammyroid,
But even in that I have a problem. I could not get into that Factory mode. This ZP900 had only 3 physical buttons. Nothing works so that I can choose the option. I am able to only move up and down using volume control. The home and power button are not working.
Click to expand...
Click to collapse
I also have Exactly the same problem....(i dont even know what this tablet's model is...it just shows up in the Android Market as J-Q8B)
1) It only has two physical buttons (Power on/off button and Volume key up/down) so there is NO "home" button I can press
2) It also doesn't have any "reset" hole I can poke into and get it to reset or something
3) Cant remove the battery also coz it doesnt have any screws I can open up to take out the battery
:,-( I am screwed....I think I just found myself a "new door-stopper" and/or paper weight.
Is there some other way around this?
I too faced this problem on my karbonn a9+ .... I gave to service centre and they repaired and gave back in 5 days :-/
Sent from my GT-S5360 using xda app-developers app

cannot press power button in cwm

here's my problem,
my phone keeps on restarting whenever i reboot it.
ive tried full wipe, wipe partition and wipe dalvik cache.
ive also tried flashing custom rom via cwm and stock rom in odin which is I9100XWLS8_I9100FOPLS3_FOP
in cwm, power button isn't working..
when trying to choose a zip file, pressing power button
isn't working but touch function works well.
in odin just flashed stock rom this morning, but when it tries to boot, same problem occurs, it keeps on restarting..
i hope someone could help me ..
What you have, is a bootloop, which occurs when you don't do a full wipe before flashing a new rom..
And maybe the cwm you use doesn't support the clicking of the power button..
hezokulet said:
here's my problem,
my phone keeps on restarting whenever i reboot it.
ive tried full wipe, wipe partition and wipe dalvik cache.
ive also tried flashing custom rom via cwm and stock rom in odin which is I9100XWLS8_I9100FOPLS3_FOP
in cwm, power button isn't working..
when trying to choose a zip file, pressing power button
isn't working but touch function works well.
in odin just flashed stock rom this morning, but when it tries to boot, same problem occurs, it keeps on restarting..
i hope someone could help me ..
Click to expand...
Click to collapse
Maybe POWER button is faulty.Try to flash DorimanX Kernel.
i have manage to boot my phone,
turn on phone, while booting, i have to hard press the upper button of powermenu.
when it booted, i try to lock my phone (screen off) using powermenu and it wont work. powermenu option didnt showed up too..
but when i tried to screen off using the icon in dropdown toggle, it works fine.
yesterday after work i went to a technician, he said nothings wrong with it, and the only problem is the program.
but i already flashed it in stock rom and custom roms, i did full wiping to flash a clean rom.
this morning, i was thinking that the problem was the efs folder, but when i look into the efs folder in root system there it was.
i hope someone will help me..
When in recovery try the menu button.
Sent from my GT-I9100 using xda app-developers app
in recovery all keys are working except for the powerbutton .
And what happens when you select an action and press home?
Siyah v6 works that way.
Sent from my GT-I9100 using xda app-developers app
gastonw said:
And what happens when you select an action and press home?
Siyah v6 works that way.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
pressing home button works fine too.. the only problem is the power button key, ive tried a keytest and it dont really work.
Does it work as normal. If you push power will it turn screen of and on? You could use twrp as It dont use buttons edit: I read power button dont work at all?? Go to a better tec.
Also that efs bit is lock screen not power button. If it was gone it would still turn screen on and off and work just no lock screen:thumbup:
andrewwright said:
Does it work as normal. If you push power will it turn screen of and on? You could use twrp as It dont use buttons edit: I read power button dont work at all?? Go to a better tec.
Also that efs bit is lock screen not power button. If it was gone it would still turn screen on and off and work just no lock screen:thumbup:
Click to expand...
Click to collapse
when phone is on .. power button is totally not working .. but when it is off i had to hard press it until booting is finished .
thats what im thinking, going to a better techy might solve my problem .
Dose it turn the phone on and off? Does it work at any time on or off? I don't get what hard press is?
andrewwright said:
Dose it turn the phone on and off? Does it work at any time on or off? I don't get what hard press is?
Click to expand...
Click to collapse
i mean long press / hold pressing the power bitton until its finished from booting ..
andrewwright said:
Dose it turn the phone on and off? Does it work at any time on or off? I don't get what hard press is?
Click to expand...
Click to collapse
i mean long press / hold pressing the power button until its finished from booting ..

[Q] Phone reset

Hi guys,
I forgot the pin-code to my Galaxy S2, not to the sim, to the phone.
I can't go into recovery mode or download mode, due to a broken home-button.
Is there any way I can like hack the pin, or reset the phone without having to use my home button?
Maybe by using my pc or something?
Thanks in advance for your help!
David1996 said:
Hi guys,
I forgot the pin-code to my Galaxy S2, not to the sim, to the phone.
I can't go into recovery mode or download mode, due to a broken home-button.
Is there any way I can like hack the pin, or reset the phone without having to use my home button?
Maybe by using my pc or something?
Thanks in advance for your help!
Click to expand...
Click to collapse
1. Turn off the i9100 S 2 phone or take out the battery and reinsert it.
2. Hold the Volume Down button
3. Press and release the Power button
4. Select Clear Storage by pressing the Volume Down button
5. Press and release the Power button
6. Press Volume Up to confirm i9100 master reset
Havent tried it but hope it helps mate
Out of curiosity how do you multitask with a broken home button?
machokingjim said:
1. Turn off the i9100 S 2 phone or take out the battery and reinsert it.
2. Hold the Volume Down button
3. Press and release the Power button
4. Select Clear Storage by pressing the Volume Down button
5. Press and release the Power button
6. Press Volume Up to confirm i9100 master reset
Havent tried it but hope it helps mate
Out of curiosity how do you multitask with a broken home button?
Click to expand...
Click to collapse
Man I thought it was impossible to get into download mode but you got me there!
Unfortunately I do not see the "Clear Storage" option.
The volume down button gets me into a reboot.
Volume up gets me to downloading.
Is there any way I can get into recovery? Or download something to the phone that resets it?
And eh, multitasking, that is kind of hard with no home button.
The back button gets some more use since the home button has died haha
David1996 said:
Man I thought it was impossible to get into download mode but you got me there!
Unfortunately I do not see the "Clear Storage" option.
The volume down button gets me into a reboot.
Volume up gets me to downloading.
Is there any way I can get into recovery? Or download something to the phone that resets it?
And eh, multitasking, that is kind of hard with no home button.
The back button gets some more use since the home button has died haha
Click to expand...
Click to collapse
If you want to get yourself into recovery mode try something simpler
A cwm manager app
It has the option boot into recovery
machokingjim said:
If you want to get yourself into recovery mode try something simpler
A cwm manager app
It has the option boot into recovery
Click to expand...
Click to collapse
Problem is, I cannot acces my phone so I can't install apps
I'm thinking about flashing another rom, only I can't wipe cache and factory reset before doing that.
What are the risks of that? And is there a big chance of this going wrong?
David1996 said:
Problem is, I cannot acces my phone so I can't install apps
I'm thinking about flashing another rom, only I can't wipe cache and factory reset before doing that.
What are the risks of that? And is there a big chance of this going wrong?
Click to expand...
Click to collapse
Mate, if you can enter download mode then use odin to flash
I am not sure you can enter recovery mode without home button though you can with a jig
But haven't tried it
Search xda it if you have a jig
machokingjim said:
Mate, if you can enter download mode then use odin to flash
I am not sure you can enter recovery mode without home button though you can with a jig
But haven't tried it
Search xda it if you have a jig
Click to expand...
Click to collapse
Thanks, flashing right now.
Had flashed a few hours ago, but still got asked for the pin.
Though then I had to register the phone (name, language, that stuff) and after that I was in the phone, and did not have to enter the pin.
Doing that again right now, hoping to get to settings and then get to factory reset
Thanks for your help so far.
Then another question popped up:
To get another kernel I need recovery mode right?
And to get rooted I need a rooted kernel?
So can I root my device without home button and without recovery menu?
David1996 said:
Thanks, flashing right now.
Had flashed a few hours ago, but still got asked for the pin.
Though then I had to register the phone (name, language, that stuff) and after that I was in the phone, and did not have to enter the pin.
Doing that again right now, hoping to get to settings and then get to factory reset
Thanks for your help so far.
Then another question popped up:
To get another kernel I need recovery mode right?
And to get rooted I need a rooted kernel?
So can I root my device without home button and without recovery menu?
Click to expand...
Click to collapse
Yes mate you can even get the multitasking switcher using the back button
Glad i helped
Try dorimanx kernel
using it and loving it
Hope it fits you too
machokingjim said:
Yes mate you can even get the multitasking switcher using the back button
Glad i helped
Try dorimanx kernel
using it and loving it
Hope it fits you too
Click to expand...
Click to collapse
Downloaded Siyah, if I don't like Siyah, i'll try dorimanx
Thanks for the help man!
David1996 said:
Downloaded Siyah, if I don't like Siyah, i'll try dorimanx
Thanks for the help man!
Click to expand...
Click to collapse
no problem at all mate:highfive:
happy to help
siyah is outdated by now so you may have to look for a new kernel soon
and dont flash android 10.3 in siyah
regards

[Q] I717 reboots every 2 minutes

Got the phone with rebooting problem: it got the rebooting after updated. The device restarted during Android app optimization stage so I just unblock with the AT&T stock file (pda-odin-att-stock.tar) after that the phone can boot up fine the problem still. It works but continuing reboot every 2 minutes. I tried to clear the cache, test redbend fota... but nothing works
Anyone has idea?
abbuyacc said:
Got the phone with rebooting problem: it got the rebooting after updated. The device restarted during Android app optimization stage so I just unblock with the AT&T stock file (pda-odin-att-stock.tar) after that the phone can boot up fine the problem still. It works but continuing reboot every 2 minutes. I tried to clear the cache, test redbend fota... but nothing works
Anyone has idea?
Click to expand...
Click to collapse
your English is a little rough my friend
did you get the phone with reboot issue?
or
it started rebooting after an update?
what kind of update?
what rom are you trying to run?
and I don't understand "unblock with the ATT stock file " ?????
also what is "test redbend fota" ???
you need to be a little clearer with information please
captemo said:
your English is a little rough my friend
did you get the phone with reboot issue?
or
it started rebooting after an update?
what kind of update?
what rom are you trying to run?
and I don't understand "unblock with the ATT stock file " ?????
also what is "test redbend fota" ???
you need to be a little clearer with information please
Click to expand...
Click to collapse
First of all sorry about my English. I wish I can do better.
I got the phone with the rebooting and base on the owner of the phone he said it started rebooting after an update.
Not sure what was of update to but the phone I got always rebooting during Android app optimization stage ( when it updating about 90 files or so) but it got reboot when updating to the file of 57th (So it was not actually working)
I watched and followed the youtube (how to unblock/unbrick galaxy i717) which it used the pda-odin-att-stock.tar file with the ODIN3 V1.85 (I guess that original ROM of AT&T (android version 2.3)
After successful unblock/unbrick the phone the phone actual worked but the problem still. It works but only 2 minutes and the phone reboots.
2/ test redbend fota is one the options you can choose after hard booting the phone using both up - down keys and power key (other options are to clear the cache, or wipe the data..)
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
hafridi said:
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
Click to expand...
Click to collapse
I have done it already and it didn't works. I tried to clear the cache also and other options too but none of them worked.
abbuyacc said:
I have done it already and it didn't works. I tried to clear the cache also and other options too but none of them worked.
Click to expand...
Click to collapse
Could it be a battery issue? I mean if its not software, it might be hardware. Please check if the battery is fine? If you could elaborate the steps you took or the update process you followed, that would be great.
Don't worry we will definitely figure this out, i know how sad it can be when you are without your phone.
hafridi said:
Could it be a battery issue? I mean if its not software, it might be hardware. Please check if the battery is fine? If you could elaborate the steps you took or the update process you followed, that would be great.
Don't worry we will definitely figure this out, i know how sad it can be when you are without your phone.
Click to expand...
Click to collapse
No. Surely it is not about the battery. Battery is full and hold the charge pretty well. As I mentioned I was re-installed the original ROM of the phone and there was nothing much to say about this procedure. After reinstalled the original rom the phone works but the problems is still same (rebooting after 2 minutes), before the the phone didn't work and just was in the updating stage but I guess the time of the updating file was also about 2 minutes.
I believe this is about the software than the hardware issue. I am thinking that I may want to install the newest ROM to see it will work or not but I am in the middle of some works right now and have no time for it. So I am just wait to see if there is anyone had similar issue and follow their instruction. Thank you you all.
I am sure you either have hardware issue or in most circumstances it is a user issue.
Is there any possibility you have not read everything or something you are not understanding?
Those of us responding do so because our methods are tried and true. Nobody else is having this issue.
I just ask is it possible?
Have you confidently tried all suggestions with no shortcuts? Even the smallest deviation can lead to the biggest problems
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Here is a suggestion:
Please go to stock rom. After Odin restarts the phone...do not touch. Let the phone sit there for a little bit. Then if it restarts u might need to format your internal sd card after formatting system, data, cache and then install rom.
I had to flash it
hafridi said:
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
Click to expand...
Click to collapse
factory reset did not help me with this...I ended up having to flash CM 10.1. Its the most stable custom I have used on this phone yet....

[Q] Phone is going crazy stuck in reboot and will not get service or wifi

My phone was perfectly fine this morning had no problems until I got out of class and was listening to music while it was plugged up to the car where it rebooted which happens but now I can't get it to stay on 5 seconds without doing a reboot. It also Can not find service and the NFC is freaking out what do I do? I also get system is not responding. I am on the latest version and it has not been rooted.
IAmBrock said:
My phone was perfectly fine this morning had no problems until I got out of class and was listening to music while it was plugged up to the car where it rebooted which happens but now I can't get it to stay on 5 seconds without doing a reboot. It also Can not find service and the NFC is freaking out what do I do? I also get system is not responding. I am on the latest version and it has not been rooted.
Click to expand...
Click to collapse
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
hamdogg said:
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
Click to expand...
Click to collapse
I tried option 1 and only works until I turn off the phone again. Will option two or option 3 delete everything off my phone?
IAmBrock said:
I tried option 1 and only works until I turn off the phone again. Will option two or option 3 delete everything off my phone?
Click to expand...
Click to collapse
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
hamdogg said:
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
Click to expand...
Click to collapse
Okay thank you hope this fixed the problem even though I do lose everything.
There's Safe Mode for Android too
http://www.talkandroid.com/guides/b...or-tablet-into-safe-mode-for-troubleshooting/
Hold power button until power off dialog comes on
Press and hold Power Off until another dialog asks if you want to boot to safe mode
Boot to safe mode, troubleshoot (likely a recently installed app giving you problems)
jeremy.chan said:
There's Safe Mode for Android too
http://www.talkandroid.com/guides/b...or-tablet-into-safe-mode-for-troubleshooting/
Hold power button until power off dialog comes on
Press and hold Power Off until another dialog asks if you want to boot to safe mode
Boot to safe mode, troubleshoot (likely a recently installed app giving you problems)
Click to expand...
Click to collapse
That process doesn't work on xzu, at least not by holding the power button, just redisplays the normal power off menu.
Sent from my C6833 using XDA Premium 4 mobile app
hamdogg said:
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
Click to expand...
Click to collapse
I have done the 3 one and it is still doing it. I have not done anything with the phone it is not rooted and I have only downloaded apps from market.
IAmBrock said:
I have done the 3 one and it is still doing it. I have not done anything with the phone it is not rooted and I have only downloaded apps from market.
Click to expand...
Click to collapse
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
hamdogg said:
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
Click to expand...
Click to collapse
I bought it online. I don't understand why it would not work I have it for a month or so and never had any problems...
hamdogg said:
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
Click to expand...
Click to collapse
How do I flash ftf file
hamdogg said:
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
Click to expand...
Click to collapse
Sorry being off topic how to do factory reset as you mentioned in option 2?
I know 2 ways to reset one by pressing red button and second by pressing power and vol+ buttons. And other to factory reset go to settings,and then factory reset.
Is there any other way to do it?
---------- Post added at 04:10 AM ---------- Previous post was at 04:08 AM ----------
IAmBrock said:
How do I flash ftf file
Click to expand...
Click to collapse
There is a guide to do it
http://forum.xda-developers.com/showthread.php?t=2428319
techpal said:
Sorry being off topic how to do factory reset as you mentioned in option 2?
I know 2 ways to reset one by pressing red button and second by pressing power and vol+ buttons. And other to factory reset go to settings,and then factory reset.
Is there any other way to do it?
---------- Post added at 04:10 AM ---------- Previous post was at 04:08 AM ----------
There is a guide to do it
http://forum.xda-developers.com/showthread.php?t=2428319
Click to expand...
Click to collapse
I think he is talking about the one in settings which I can't do because it reboots so fast.
IAmBrock said:
I think he is talking about the one in settings which I can't do because it reboots so fast.
Click to expand...
Click to collapse
Oh got it . Thanks
I let my phone die and I am gonna fully charge it… Maybe it will work
SpyderTracks said:
That process doesn't work on xzu, at least not by holding the power button, just redisplays the normal power off menu.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I just tried it and i booted into safe mode
maybe a little clearer
Press power button until the menu comes up showing Power Off, etc
In THAT menu, long press the Power Off OPTION (not the button again), until another dialog pops up asking if you want to boot into safe mode
jeremy.chan said:
I just tried it and i booted into safe mode
maybe a little clearer
Press power button until the menu comes up showing Power Off, etc
In THAT menu, long press the Power Off OPTION (not the button again), until another dialog pops up asking if you want to boot into safe mode
Click to expand...
Click to collapse
You've mentioned that before but doesn't work on mine... What rom are you on?
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
You've mentioned that before but doesn't work on mine... What rom are you on?
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Stock rom, rooted
jeremy.chan said:
Stock rom, rooted
Click to expand...
Click to collapse
I am on complete stock, no root. I tried the safe mode boot suggestion and it worked for me. Press the power on/off button on the side of the phone, until the Power off/Airplane mode options appear in the centre of the screen. Press and hold the first on-screen option (Power off), then the safe mode menu appears. I had no idea the menu was there until I tested it. I didn't boot to safe mode, as my phone is working fine, so it was unnecessary for me to do that. The option is definitely there though.
ursulavasey said:
I am on complete stock, no root. I tried the safe mode boot suggestion and it worked for me. Press the power on/off button on the side of the phone, until the Power off/Airplane mode options appear in the centre of the screen. Press and hold the first on-screen option (Power off), then the safe mode menu appears. I had no idea the menu was there until I tested it. I didn't boot to safe mode, as my phone is working fine, so it was unnecessary for me to do that. The option is definitely there though.
Click to expand...
Click to collapse
I already sent my phone back to sony hopefully they can fix it fast.

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