[Q] Pattern locked with out Data connection - Android Q&A, Help & Troubleshooting

Hi All,
I have a Zopo ZP900. Unfortunately, My kid tried too many pattern attempts, WITH OUT a data connection.
I tried lot of ways to get the phone unlocked but Could not do it.
Can any one help me out to get rid of this? My phone debug mode itself is not turned on...
Thanks a lot...
With regards
Saravanakumar S A

If u dont have umportant data on it u can do a full wipe using the stock recovery
1 close the phone
2 press vol up + power or home + power or vol up +home + power to enter the recovery
3 using the vol buttons to choose and home key to select , select wipe data/system format and choose yes
4 reboot and you will found that the lock vanished but every thing is wiped (this won't affect the sd card only the system memory
Sent from my GT-S5360 using xda premium

Pattern locked with out Data connection
When I try, I am getting only the following screen.
Factory mode
Full test
Item test
Test report
Clear eMMC
Version
Reboot
I could able to move the cursor up or down. But not ablke to choose anything else. Only option to get out of this to remove the battery.
Some time, I get an Android Icon, lying down and a red triange from its body!

sulursaro said:
When I try, I am getting only the following screen.
Factory mode
Full test
Item test
Test report
Clear eMMC
Version
Reboot
I could able to move the cursor up or down. But not ablke to choose anything else. Only option to get out of this to remove the battery.
Some time, I get an Android Icon, lying down and a red triange from its body!
Click to expand...
Click to collapse
simple go to Factory mode
then go to wipe data option
voila
phone is unlock
note ur data is deleted
but u can enjoy the feeling of new phone

Pattern locked with out Data connection
sammyroid said:
simple go to Factory mode
then go to wipe data option
voila
phone is unlock
note ur data is deleted
but u can enjoy the feeling of new phone
Click to expand...
Click to collapse
Dear Sammyroid,
But even in that I have a problem. I could not get into that Factory mode. This ZP900 had only 3 physical buttons. Nothing works so that I can choose the option. I am able to only move up and down using volume control. The home and power button are not working.

sulursaro said:
Dear Sammyroid,
But even in that I have a problem. I could not get into that Factory mode. This ZP900 had only 3 physical buttons. Nothing works so that I can choose the option. I am able to only move up and down using volume control. The home and power button are not working.
Click to expand...
Click to collapse
I also have Exactly the same problem....(i dont even know what this tablet's model is...it just shows up in the Android Market as J-Q8B)
1) It only has two physical buttons (Power on/off button and Volume key up/down) so there is NO "home" button I can press
2) It also doesn't have any "reset" hole I can poke into and get it to reset or something
3) Cant remove the battery also coz it doesnt have any screws I can open up to take out the battery
:,-( I am screwed....I think I just found myself a "new door-stopper" and/or paper weight.
Is there some other way around this?

I too faced this problem on my karbonn a9+ .... I gave to service centre and they repaired and gave back in 5 days :-/
Sent from my GT-S5360 using xda app-developers app

Related

my home and search button not working

my home and search button not working. just used this phone only a week and now i noticed that it did not function properly. menu and back button are working. so i want to know if there is a special setting need to turn on in order to make those two button function like normal or it just that those button really damaged?
en.pisang said:
my home and search button not working. just used this phone only a week and now i noticed that it did not function properly. menu and back button are working. so i want to know if there is a special setting need to turn on in order to make those two button function like normal or it just that those button really damaged?
Click to expand...
Click to collapse
i don't know if there is some toggle for these buttons... but if there should be one, it would toggle all of them, right?
have you rooted your phone? flashed any custom ROMs?
in which way they are acting crazy?
- no more working
- once working once not?
did you harm your phone in any way?
I did not do anything like root or flash.
i believed that those button were not function from the day i bought..
it is no more working
en.pisang said:
I did not do anything like root or flash.
i believed that those button were not function from the day i bought..
it is no more working
Click to expand...
Click to collapse
ok...
just to be sure (no big chance to get it working but maybe...?):
Press POWER and VOL- for a few seconds, till screens goes black and then POWER, VOL- and VOL+
Navigate with VOL- to Recovery and than press VOL+
In recovery, if there's no to press VOL- and VOL+ to display, if it's already there do a cache wipe and a data wipe / factory reset.
if it's still not working, you should go and send it for a repair
PS: After data wipe you will lose every changed phone setting and downloaded app! Be sure you saved every important thing!
Sh4itan said:
ok...
just to be sure (no big chance to get it working but maybe...?):
Press POWER and VOL- for a few seconds, till screens goes black and then POWER, VOL- and VOL+
Navigate with VOL- to Recovery and than press VOL+
In recovery, if there's no to press VOL- and VOL+ to display, if it's already there do a cache wipe and a data wipe / factory reset.
if it's still not working, you should go and send it for a repair
PS: After data wipe you will lose every changed phone setting and downloaded app! Be sure you saved every important thing!
Click to expand...
Click to collapse
just to make sure, if i do just like u said does those data like in note or other apps will be restore after i reinstall back those apps if i turn on "automatic restore" setting?
en.pisang said:
just to make sure, if i do just like u said does those data like in note or other apps will be restore after i reinstall back those apps if i turn on "automatic restore" setting?
Click to expand...
Click to collapse
just partially...
but think about it. if it's not working and you'll send your phone to be repaired... You'll get a new one with nothing on it but the stock ROM... I don't think they will repair these touch buttons, but they will replace your phone with a new one.
Sh4itan said:
just partially...
but think about it. if it's not working and you'll send your phone to be repaired... You'll get a new one with nothing on it but the stock ROM... I don't think they will repair these touch buttons, but they will replace your phone with a new one.
Click to expand...
Click to collapse
yeah that's true.. :laugh: anyway thank's for your help :good:

Forgot lockscreen password

help me iforget pattern lock of galaxy i8530 how i can remove pattren lock?
THANKS:crying:
Re: samsung galaxy i8530
eyeskiller581 said:
help me iforget pattern lock of galaxy i8530 how i can remove pattren lock?
THANKS:crying:
Click to expand...
Click to collapse
Do it wrong 5 times and you can log in with your Google account...
Change your thread name to "Forgot lockscreen password"
Use the Thanks button
The usual Xx James xX only on mobile
(XDA Premium)
Xx James xX said:
Do it wrong 5 times and you can log in with your Google account...
Change your thread name to "Forgot lockscreen password"
Use the Thanks button
The usual Xx James xX only on mobile
(XDA Premium)
Click to expand...
Click to collapse
sir i have forget gmail too
Update: :what: Just read in your DUPLICATE thread in another forum you've forgotten your gmail pass too... you can reset your phone back to factory settings using recovery (obviously this will delete everything ON the phone) enter recovery mode > Power button & Volume + & Home button... then select factory reset
The usual Xx James xX only on mobile
(XDA Premium)
i'll try
Sent from my GT-S5830 using xda premium
Chiil
Since you have forgotten both pattern and your Google account details then only way is you have restore your phone to factory settings that means all your apps,contacts and setting will go only SD Card will be safe.
1.Switch off your phone.
2.Keep holding the power button and home button together.
3.It will go to recovery mode.
4.Then search for factory reset or something like that.
5.Use Volume Keys to navigate and Home button to select.
5.Select that factory reset thing and then wait for some time it will format.
6.Restart your phone.
7.Your phone is back
I Hope this was useful for you
Vishrut Chhajer said:
Since you have forgotten both pattern and your Google account details then only way is you have restore your phone to factory settings that means all your apps,contacts and setting will go only SD Card will be safe.
1.Switch off your phone.
2.Keep holding the power button and home button together.
3.It will go to recovery mode.
4.Then search for factory reset or something like that.
5.Use Volume Keys to navigate and Home button to select.
5.Select that factory reset thing and then wait for some time it will format.
6.Restart your phone.
7.Your phone is back
I Hope this was useful for you
Click to expand...
Click to collapse
Recovery mode combination for our phone is vol up + home + power button.
Sent from my GT-S5830i using xda premium
OOPS !
Oh ! Sorry !
I thought it was for the GT-5830
Vishrut Chhajer said:
Since you have forgotten both pattern and your Google account details then only way is you have restore your phone to factory settings that means all your apps,contacts and setting will go only SD Card will be safe.
1.Switch off your phone.
2.Keep holding the power button and home button together.
3.It will go to recovery mode.
4.Then search for factory reset or something like that.
5.Use Volume Keys to navigate and Home button to select.
5.Select that factory reset thing and then wait for some time it will format.
6.Restart your phone.
7.Your phone is back
I Hope this was useful for you
Click to expand...
Click to collapse
You'll lose all your data when you reset, so you should back up first.
Obviously you can't back everything up since you're locked out of your phone, but if you connect it to your PC via Samsung Kies you can at least back up your contacts without unlocking the phone.
THEpancakes said:
You'll lose all your data when you reset, so you should back up first.
Obviously you can't back everything up since you're locked out of your phone, but if you connect it to your PC via Samsung Kies you can at least back up your contacts without unlocking the phone.
Click to expand...
Click to collapse
while the phone is booting up
Remove the sdcard
Go to adb and type
Code:
adb pull /
It will backup all the things on your phone
Not sure, but what these guys said that factory reset is the only way isn't completely true I think... There's a way of bypassing the security lock and removing it completely, as long as you have root:
Click here for further information
Press the Thanks button if helped.
Help me pls I feel so stupid about my mistake
I had forgotten my PIN number and my phone don't have any back up password I remember it starts with 9 *** but had forgotten what are the other three numbers ! And in my phone I have this really important messages so I need help right now! Like SERIOUSLY NOWWW :crying:
HELP! my Samsung galaxy ace GT-S5830i is weird. I don't know the password and my gmail account doesn't work, I need help, FAST!
HELP! HELP! HELP!

[Q] I717 reboots every 2 minutes

Got the phone with rebooting problem: it got the rebooting after updated. The device restarted during Android app optimization stage so I just unblock with the AT&T stock file (pda-odin-att-stock.tar) after that the phone can boot up fine the problem still. It works but continuing reboot every 2 minutes. I tried to clear the cache, test redbend fota... but nothing works
Anyone has idea?
abbuyacc said:
Got the phone with rebooting problem: it got the rebooting after updated. The device restarted during Android app optimization stage so I just unblock with the AT&T stock file (pda-odin-att-stock.tar) after that the phone can boot up fine the problem still. It works but continuing reboot every 2 minutes. I tried to clear the cache, test redbend fota... but nothing works
Anyone has idea?
Click to expand...
Click to collapse
your English is a little rough my friend
did you get the phone with reboot issue?
or
it started rebooting after an update?
what kind of update?
what rom are you trying to run?
and I don't understand "unblock with the ATT stock file " ?????
also what is "test redbend fota" ???
you need to be a little clearer with information please
captemo said:
your English is a little rough my friend
did you get the phone with reboot issue?
or
it started rebooting after an update?
what kind of update?
what rom are you trying to run?
and I don't understand "unblock with the ATT stock file " ?????
also what is "test redbend fota" ???
you need to be a little clearer with information please
Click to expand...
Click to collapse
First of all sorry about my English. I wish I can do better.
I got the phone with the rebooting and base on the owner of the phone he said it started rebooting after an update.
Not sure what was of update to but the phone I got always rebooting during Android app optimization stage ( when it updating about 90 files or so) but it got reboot when updating to the file of 57th (So it was not actually working)
I watched and followed the youtube (how to unblock/unbrick galaxy i717) which it used the pda-odin-att-stock.tar file with the ODIN3 V1.85 (I guess that original ROM of AT&T (android version 2.3)
After successful unblock/unbrick the phone the phone actual worked but the problem still. It works but only 2 minutes and the phone reboots.
2/ test redbend fota is one the options you can choose after hard booting the phone using both up - down keys and power key (other options are to clear the cache, or wipe the data..)
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
hafridi said:
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
Click to expand...
Click to collapse
I have done it already and it didn't works. I tried to clear the cache also and other options too but none of them worked.
abbuyacc said:
I have done it already and it didn't works. I tried to clear the cache also and other options too but none of them worked.
Click to expand...
Click to collapse
Could it be a battery issue? I mean if its not software, it might be hardware. Please check if the battery is fine? If you could elaborate the steps you took or the update process you followed, that would be great.
Don't worry we will definitely figure this out, i know how sad it can be when you are without your phone.
hafridi said:
Could it be a battery issue? I mean if its not software, it might be hardware. Please check if the battery is fine? If you could elaborate the steps you took or the update process you followed, that would be great.
Don't worry we will definitely figure this out, i know how sad it can be when you are without your phone.
Click to expand...
Click to collapse
No. Surely it is not about the battery. Battery is full and hold the charge pretty well. As I mentioned I was re-installed the original ROM of the phone and there was nothing much to say about this procedure. After reinstalled the original rom the phone works but the problems is still same (rebooting after 2 minutes), before the the phone didn't work and just was in the updating stage but I guess the time of the updating file was also about 2 minutes.
I believe this is about the software than the hardware issue. I am thinking that I may want to install the newest ROM to see it will work or not but I am in the middle of some works right now and have no time for it. So I am just wait to see if there is anyone had similar issue and follow their instruction. Thank you you all.
I am sure you either have hardware issue or in most circumstances it is a user issue.
Is there any possibility you have not read everything or something you are not understanding?
Those of us responding do so because our methods are tried and true. Nobody else is having this issue.
I just ask is it possible?
Have you confidently tried all suggestions with no shortcuts? Even the smallest deviation can lead to the biggest problems
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Here is a suggestion:
Please go to stock rom. After Odin restarts the phone...do not touch. Let the phone sit there for a little bit. Then if it restarts u might need to format your internal sd card after formatting system, data, cache and then install rom.
I had to flash it
hafridi said:
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
Click to expand...
Click to collapse
factory reset did not help me with this...I ended up having to flash CM 10.1. Its the most stable custom I have used on this phone yet....

[Q] Phone is going crazy stuck in reboot and will not get service or wifi

My phone was perfectly fine this morning had no problems until I got out of class and was listening to music while it was plugged up to the car where it rebooted which happens but now I can't get it to stay on 5 seconds without doing a reboot. It also Can not find service and the NFC is freaking out what do I do? I also get system is not responding. I am on the latest version and it has not been rooted.
IAmBrock said:
My phone was perfectly fine this morning had no problems until I got out of class and was listening to music while it was plugged up to the car where it rebooted which happens but now I can't get it to stay on 5 seconds without doing a reboot. It also Can not find service and the NFC is freaking out what do I do? I also get system is not responding. I am on the latest version and it has not been rooted.
Click to expand...
Click to collapse
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
hamdogg said:
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
Click to expand...
Click to collapse
I tried option 1 and only works until I turn off the phone again. Will option two or option 3 delete everything off my phone?
IAmBrock said:
I tried option 1 and only works until I turn off the phone again. Will option two or option 3 delete everything off my phone?
Click to expand...
Click to collapse
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
hamdogg said:
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
Click to expand...
Click to collapse
Okay thank you hope this fixed the problem even though I do lose everything.
There's Safe Mode for Android too
http://www.talkandroid.com/guides/b...or-tablet-into-safe-mode-for-troubleshooting/
Hold power button until power off dialog comes on
Press and hold Power Off until another dialog asks if you want to boot to safe mode
Boot to safe mode, troubleshoot (likely a recently installed app giving you problems)
jeremy.chan said:
There's Safe Mode for Android too
http://www.talkandroid.com/guides/b...or-tablet-into-safe-mode-for-troubleshooting/
Hold power button until power off dialog comes on
Press and hold Power Off until another dialog asks if you want to boot to safe mode
Boot to safe mode, troubleshoot (likely a recently installed app giving you problems)
Click to expand...
Click to collapse
That process doesn't work on xzu, at least not by holding the power button, just redisplays the normal power off menu.
Sent from my C6833 using XDA Premium 4 mobile app
hamdogg said:
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
Click to expand...
Click to collapse
I have done the 3 one and it is still doing it. I have not done anything with the phone it is not rooted and I have only downloaded apps from market.
IAmBrock said:
I have done the 3 one and it is still doing it. I have not done anything with the phone it is not rooted and I have only downloaded apps from market.
Click to expand...
Click to collapse
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
hamdogg said:
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
Click to expand...
Click to collapse
I bought it online. I don't understand why it would not work I have it for a month or so and never had any problems...
hamdogg said:
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
Click to expand...
Click to collapse
How do I flash ftf file
hamdogg said:
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
Click to expand...
Click to collapse
Sorry being off topic how to do factory reset as you mentioned in option 2?
I know 2 ways to reset one by pressing red button and second by pressing power and vol+ buttons. And other to factory reset go to settings,and then factory reset.
Is there any other way to do it?
---------- Post added at 04:10 AM ---------- Previous post was at 04:08 AM ----------
IAmBrock said:
How do I flash ftf file
Click to expand...
Click to collapse
There is a guide to do it
http://forum.xda-developers.com/showthread.php?t=2428319
techpal said:
Sorry being off topic how to do factory reset as you mentioned in option 2?
I know 2 ways to reset one by pressing red button and second by pressing power and vol+ buttons. And other to factory reset go to settings,and then factory reset.
Is there any other way to do it?
---------- Post added at 04:10 AM ---------- Previous post was at 04:08 AM ----------
There is a guide to do it
http://forum.xda-developers.com/showthread.php?t=2428319
Click to expand...
Click to collapse
I think he is talking about the one in settings which I can't do because it reboots so fast.
IAmBrock said:
I think he is talking about the one in settings which I can't do because it reboots so fast.
Click to expand...
Click to collapse
Oh got it . Thanks
I let my phone die and I am gonna fully charge it… Maybe it will work
SpyderTracks said:
That process doesn't work on xzu, at least not by holding the power button, just redisplays the normal power off menu.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I just tried it and i booted into safe mode
maybe a little clearer
Press power button until the menu comes up showing Power Off, etc
In THAT menu, long press the Power Off OPTION (not the button again), until another dialog pops up asking if you want to boot into safe mode
jeremy.chan said:
I just tried it and i booted into safe mode
maybe a little clearer
Press power button until the menu comes up showing Power Off, etc
In THAT menu, long press the Power Off OPTION (not the button again), until another dialog pops up asking if you want to boot into safe mode
Click to expand...
Click to collapse
You've mentioned that before but doesn't work on mine... What rom are you on?
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
You've mentioned that before but doesn't work on mine... What rom are you on?
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Stock rom, rooted
jeremy.chan said:
Stock rom, rooted
Click to expand...
Click to collapse
I am on complete stock, no root. I tried the safe mode boot suggestion and it worked for me. Press the power on/off button on the side of the phone, until the Power off/Airplane mode options appear in the centre of the screen. Press and hold the first on-screen option (Power off), then the safe mode menu appears. I had no idea the menu was there until I tested it. I didn't boot to safe mode, as my phone is working fine, so it was unnecessary for me to do that. The option is definitely there though.
ursulavasey said:
I am on complete stock, no root. I tried the safe mode boot suggestion and it worked for me. Press the power on/off button on the side of the phone, until the Power off/Airplane mode options appear in the centre of the screen. Press and hold the first on-screen option (Power off), then the safe mode menu appears. I had no idea the menu was there until I tested it. I didn't boot to safe mode, as my phone is working fine, so it was unnecessary for me to do that. The option is definitely there though.
Click to expand...
Click to collapse
I already sent my phone back to sony hopefully they can fix it fast.

[Q] NOTE 3 - boot loop

Hi,
yesterday i rooted my galaxy note 3 SM N9005. I uninstall some apps like evernote ...
Lately i tried to crypt the phone, unfortunately the process never completes !
Now the phone starts ask me the password, it is validated but the phone just restart.
I can t make a factory reset because i have encrypt the phone
Is there a way to HARD RESET my phone ?
I prefer asking than going on and doing worse.
Data are not important as they are completely saved.
THX
cratosgow said:
Hi,
yesterday i rooted my galaxy note 3 SM N9005. I uninstall some apps like evernote ...
Lately i tried to crypt the phone, unfortunately the process never completes !
Now the phone starts ask me the password, it is validated but the phone just restart.
I can t make a factory reset because i have encrypt the phone
Is there a way to HARD RESET my phone ?
I prefer asking than going on and doing worse.
Data are not important as they are completely saved.
THX
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@cratosgow Yes there is a way to hard reset your device.
1. Pull battery out from the phone. Wait 10 seconds. Pull it back.
2. While holding POWER UP + HOME SCREEN BUTTON press POWER BUTTON (so all 3 together). Wait until it turns on with the NOTE 3 screen. Stop pressing all buttons.
3. You are now in recovery mode.
4. Navigating with VOLUME DOWN BUTTON go to wipe data/factory reset and press OK (POWER BUTTON). Do the same and press YES. Wait until done.
5. Do the same but with clear cache partition.
5. Press ok for reboot system now.
6. You are done with HARD RESET.
THX
That helps a lot
I feel stupid as i hold volume down and not up ... Moreover i read a lot of thread saying the same that you but I was stuborn with volume dowm !
It sems to be okay
Thank you for being that quick
cratosgow said:
THX
That helps a lot
I feel stupid as i hold volume down and not up ... Moreover i read a lot of thread saying the same that you but I was stuborn with volume dowm !
It sems to be okay
Thank you for being that quick
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Click to collapse
You are welcome mate I am glad you are fixed. Volume Down + Power + Home is for Download mode. Usually volume down combos get you in download mode/ emergency etc in all devices. Don't mess there if you don't know what you are doing ^.^. Have a great day.

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